2014 ACURA MDX Engine Problems
25 complaints about Engine
High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
All Engine Complaints (25)
The car is un safe to drive, the RPM fluctuations, gos up and down at low speed, doesn’t potential problems with the torque converter clutch, is juddering and unstable RPMs, noticeable during acceleration or deceleration
I change my own engine oil every 3,000 miles. During the past year with three oil changes completed, I have observed aluminum pieces in the bottom of the oil change black pan. Because my wife's 2017 Acura TLX was the subject of the crankshaft and connecting rod campaign (the dealer had to replace the crankshaft and all of the connecting rod and main bearings) I am familiar with the issue of non-concentric crankshaft connecting rod journals, and so have been surprised that my 2014 MDX with the same 3.5 L V6 has not yet been included. I am pretty sure it does suffer from the same defect as evidenced by the aluminum in the engine oil. If it fails at hihway speeds, that would possibly cause a safety incident.
I'M seeing several reports where ACURA has a major recall on their MDX models from 2016-2020 however i have a 2014 model but I have suffered the same engine failure due to a connecting rod issue that has caused what they call a spun bearing I have tried to contact American Honda to file a complaint but they just keep denying me since my vehicle is not part of the recall but by sheer coincidence my engine has failed I had no warning signals that would of indicated this problem and I have had the car fully maintained by ACURA Dealerships since I bought the car in 2017 I see where several hundred other complaints have been filed due to ACURA's faulty issues - ACURA needs to expand their recall list to go back as far as possible since they seem to be having the same issues with previous models not included in the recall
There is a known issue of Certain Acura MDX models having a "judder" (i.e. bouncing rev counter) at certain speeds. This causes the torque converter to not lockup and continue to find the right gear, per se. This is a known issue and Acura has a TSB (16-062) for this: https://www.tsbsearch.com/Acura/16-062 The issue is, even though, unaddressed in a timely manner and continual use of the vehicle may deteriorate the transmission, Acura doesn't fix this free of charge for vehicles not under warranty. Dealer quotes $800+ for a total 1.6 hours of work (based on the TSB bulletin). This is outrageous and monopolistic behavior in a free market. Moreover, typical mechanics doesn't have access to the special computers needed to perform the software update, required by this TSB. I am reaching out to request Acura (Car manufacturer) to cover this under recall and not charge the customer this ridiculous ~$400/hr labor rate just because I can't update the software from a local mechanic.
WHEN ATTEMPTING TO START THE VEHICLE, THERE WAS ONLY A REPETITIVE CLICK, CLICK, CLICK SOUND. THE ENGINE WOULD NOT TURN OVER. THIS INDICATED A BATTERY ISSUE THAT WAS CONTRADICTED BY THE FACT THAT EVERYTHING ELSE WAS WORKING I.E. HORN, LIGHTS, BLOWER, RADIO. A QUICK SEARCH OF THE INTERNET DIAGNOSED THE PROBLEM AS AN ISSUE WITH THE HANDS FREE MODULE WEAKENING THE BATTERY JUST ENOUGH TO NOT START.
Mileage: 123,000
WHILE DRIVING IN A MAIN ROAD, SMOKE STARTED TO FILL THE INSIDE OF THE CAR. PULLED OVER IMMEDIATELY, OPENED THE HOOD, THERE WAS FIRE THAT WAS RAPIDLY EXPANDING. CALL 911, BY THE TIME THEY ARRIVED (ABOUT 4 TO 5 MINS), THE FIRE CONSUMED THE ENTIRE CAR.
Mileage: 97,000
THE CAR SPUTTERS AND LURCHES BETWEEN 30-40 MPH OR SO. IT CAN'T MAINTAIN SPEED. YOU HAVE TO SPEED UP OR SLOW DOWN SIGNIFICANTLY FOR IT TO STOP. IT'S RIDICULOUS AND ANNOYING THAT A 45-50,000 DOLLAR CAR WOULD DO THIS. THE CAR HAS BEEN DOING IT SINCE THE DAY WE BOUGHT IT. ALSO NEEDED TO MENTION THE AUDIBLE TICKING THE ENGINE MAKES WHEN IDLING. WHY HASN'T SOMETHING BEEN DONE ABOUT THIS CONSIDERING MANY PEOPLE HAVE COMPLAINED OF THIS ISSUE????
Mileage: 40,000
FLAMES AND FIRE SHOT OUT FROM THE FRONT PASSENGER SIDE VENTS AND UNDER THE DASHBOARD AND GLOVE COMPARTMENT, ENGULFING THE VEHICLE INTO FLAMES RESULTING IN A TOTAL LOSS. THE VEHICLE WAS IN MOTION ON A NEIGHBORHOOD STREET.
Mileage: 40,000
NOT LONG AFTER PURCHASING VEHICLE USED IT STARTED THIS LURCHING AND HESITATIONS IN MOVEMENT, THIS CAN ALSO BE OBSERVED (THE JUMPS AND HESITATIONS) IN RPMS ON THE TAC. THIS IS OCCURRING CONSISTENTLY PRIMARILY WHEN DRIVING BETWEEN 30-40 MPH; THIS DOES NOT STOP UNLESS YOU ACCELERATE QUICKLY OR ALLOW YOUR SPEED TO DROP BELOW 20 MPH
Mileage: 60,000
VEHICLE WOULD NOT START INITIALLY AND DISPLAYED SEVERAL ERROR CODES ONCE IT FINALLY STARTED. ONCE I BEGAN DRIVING IT DID NOT HAVE NORMAL STEERING CONTROL AND SEEMED AS THE TRANSMISSION HAD PROBLEMS. IT WOULDN'T ACCELERATE NORMALLY AND THE RPMS RAN HIGHER THAN USUAL. THERE WAS NO DIFFERENCE WHEN I SWITCHED BETWEEN NORMAL AND SPORT MODE LIKE USUAL. THE N ORLANDO AUTO NATION ACURA STATED THE ISSUES WERE CAUSED BY A BAD BATTERY BUT IT WAS SERVICED A WEEK PRIOR AT AUTO NATION HONDA AND THE BATTERY TESTED GOOD (SEE ATTACHED IMAGE). THEY REPLACED THE BATTERY AND CLEARED THE ERROR CODES BUT IT SEEMS LIKE THE STEERING IS STILL LOOSE AND STILL HAS POOR ACCELERATION COMPARED TO BEFORE THE ISSUE WITH THE ERROR CODES. I AM VERY CONCERNED ABOUT THESE ISSUES FOR THE SAFETY OF MY FAMILY. IT HAS BEEN TWO DAYS SINCE THE BATTERY HAS BEEN REPLACED AND PLAN TO RETURN TO ADDRESS THESE ISSUES SOON AS POSSIBLE. PLEASE SEE ATTACHED PHOTOS.
Mileage: 79,500
VEHICLE WOULD NOT START INITIALLY AND DISPLAYED SEVERAL ERROR CODES ONCE IT FINALLY STARTED. ONCE I BEGAN DRIVING IT DID NOT HAVE NORMAL STEERING CONTROL AND SEEMED AS THE TRANSMISSION HAD PROBLEMS. IT WOULDN'T ACCELERATE NORMALLY AND THE RPMS RAN HIGHER THAN USUAL. THERE WAS NO DIFFERENCE WHEN I SWITCHED BETWEEN NORMAL AND SPORT MODE LIKE USUAL. THE N ORLANDO AUTO NATION ACURA STATED THE ISSUES WERE CAUSED BY A BAD BATTERY BUT IT WAS SERVICED A WEEK PRIOR AT AUTO NATION HONDA AND THE BATTERY TESTED GOOD (SEE ATTACHED IMAGE). THEY REPLACED THE BATTERY AND CLEARED THE ERROR CODES BUT IT SEEMS LIKE THE STEERING IS STILL LOOSE AND STILL HAS POOR ACCELERATION COMPARED TO BEFORE THE ISSUE WITH THE ERROR CODES. I AM VERY CONCERNED ABOUT THESE ISSUES FOR THE SAFETY OF MY FAMILY. IT HAS BEEN TWO DAYS SINCE THE BATTERY HAS BEEN REPLACED AND PLAN TO RETURN TO ADDRESS THESE ISSUES SOON AS POSSIBLE. PLEASE SEE ATTACHED PHOTOS.
Mileage: 79,500
BAD BRAKE ROTORS AT 12000 MILES STARTED FACING VIBRATION IN STEERING WHEEL WHEN MDX HAD 8K MILES ON IT AND AT THAT TIME DEALER TOLD THAT ITS NORMAL IN MY NEXT SERVICE FOR OIL CHANGE I TOLD THE DEALER TECH THAT I AM STILL FACING THE PROBLEM AND ITS QUITE SIGNIFICANT. HE STATED THAT ITS ROTOR SURFACE ARE UNEVEN AND WARPED AND HE HAS TO RESURFACE ALL 4 OF THESE ROTORS. HOW CAN ROTOR GETS WARPED AT 12-13K MILES. ITS FAIRLY NEW CAR. MY CONCERN IS TO REPLACE ALL THE BAD ROTORS BUT DEALER INSISTED THAT THEY WILL RESURFACE THOSE ROTORS. RESURFACING REDUCES THE LIFE OF THE ROTORS AND THEN I CALLED ACURA AND THEY ASSIGNED ME DISTRICT CASE MANAGER AND IN TURN THEY TALKED TO DEALER AND FINAL RESULT IS THAT THEY WILL RESURFACE IT NOT REPLACE IT. IF THE PRODUCT IS DEFECTIVE THEN THEY SHOULD REPLACE IT. I THINK THE AMOUNT OF CONCERNS REGARDING 2014 ACURA MDX THEY ARE RECEIVING REGARDING THE BRAKES ARE ENORMOUS AND THEY SHOULD RECALL OR REPLACE THE ROTORS. ENGINE NOISE/ TRANSMISSION NOISE. WHILE GOING TO LA FROM SACRAMENTO I NOTICED THAT WHILE AT 65- 70 MPH THERE IS ALWAYS A WHISTLING NOISE WHEN YOU ARE STEPPING ON GAS AND WHEN YOU TAKE YOUR FOOT OFF THE GAS IT STOPPED. ITS ANNOYING AND DEFEATS THE PURPOSE OF BUYING SUCH A HIGH END SUV AND INSTEAD OF LESS ROAD NOISE YOU HEAR WHISTLING SOUND. I TOOK IT TO DEALER FOR DIAGNOSTIC AND THEY STATED THAT ITS EITHER FROM ENGINE OR FROM TRANSMISSION AND THEY HAVE NO SOLUTION TO IT. UPDATE FROM APR 25, 2016 THIS IS UPDATE FROM LAST TIME WHEN NIELLO ACURA COULD REPLICATE THE NOISE BUT THERE WASN'T ANY SOLUTION TO IT. I CALLED ACURA HQ AND THEY SET AN APPOINTMENT FOR ACURA TECH-DPSM ON 04/21/2016 TO DRIVE AND NEXT DAY I GET CALL BACK THAT THEY COULD REPLICATE THE WHISLING NOISE BUT THE SAME NOISE ALSO CAME FROM OTHER 2014 MODEL THEY DROVE. SO THERE IS NO SOLUTION TO IT.
Mileage: 8,000
RECENTLY FACED A SITUATION WHERE I WAS TRAVELING ON A FREEWAY @ 65-70 MPH AND SUDDENLY SUV FLASHED A FCW( FORWARD COLLISION WARNING SYSTEM) . I HAD TO APPLY THE BRAKES IN THE MIDDLE OF THE FREEWAY FEARING AN ACCIDENT. IT MAY HAVE CAUSED US TO TO GO INTO A CRASH WITH A CARS COMING FROM BEHIND . NHTSA HAS TO LOOK INTO THIS FEATURE. THERE IS SOME PROBLEM WITH THE SENSORS OF FCW
Mileage: 14,200
THE VEHICLE THAT I USE FOR DAILY COMMUTE, ACURA MDX, HAD A BREAK DOWN ON 5/16/16. IT WAS LATER TOWED TO THE ACURA DEALERSHIP ( SUBURBAN ACURA ). THE CAUSE OF THE BREAKDOWN WAS DIAGNOSED AS OVERHEATING OF THE ENGINE DUE TO TAMPERING. ALSO, THE VEHICLE WAS AT THE SAME DEALERSHIP ON 4/23/16 WHEN NO PROBLEM WAS NOTICED. MY VEHICLE IS ALWAYS PARKED IN A SECURE LOCATION AT WORK ( MONITORED BY VETERANS POLICE AT THE VA HOSPITAL ) AND AT HOME IN A SECURE GARAGE. I ASKED THE VA POLICE IF THERE IS A POSSIBILITY OF TAMPERING AT WORK AND I HAVE BEEN TOLD THAT THEY WOULD HAVE NOTICED IT SINCE THE AREA IS UNDER VIDEO SURVEILLANCE. I STRONGLY SUSPECT THAT THE SUV WAS COMPROMISED ( TAMPERED / DAMAGED ) DURING ROUTINE MAINTENANCE WHEN IT WAS AT THE DEALERSHIP PRIOR TO THE BREAKDOWN AND THE DEALER IS TRYING TO DEFLECT THE ISSUE BY CITING TAMPERING AS THE CAUSE. WHEN ASKED IF THIS WAS POSSIBLE, ACURA CUSTOMER SERVICE ( MRS APRIL AT 800-382-2238 EXT 115239 ) & THE DEALERSHIP ( SUBURBAN ACURA, FARMINGTON HILLS, MI )DENY THIS BY VERBALLY STATING THAT " ENGINE HEATING DUE TO THIS KIND OF TAMPERING WOULD RESULT WITHIN LESS THAN 5 MILES OF DRIVING AND I WOULD HAVE NOTICED IT ON THE DAY THE SUV LEFT THE DEALERSHIP WHEN IT WENT FOR ROUTINE MAINTENANCE" I FAIL TO UNDERSTAND HOW I COULD DRIVE MORE THAN 20 MILES TO WORK OR BACK HOME IF TAMPERING DID HAPPEN AT EITHER WORK OR AT HOME. TAMPERING OF THIS KIND APPARENTLY IS ONLY POSSIBLE WITH SPECIAL INSTRUMENTATION AND I FAIL TO UNDERSTAND WHY ANYONE WOULD DO THIS. THE OTHER ISSUE WE SUSPECT IS IF THERE IS A DEFECTIVE PART ( FROM ACURA ) AND THEY ARE UNWILLING TO ADMIT IT TO AVOID LIABILITY.
Mileage: 25
FORWARD COLLISION WARNING (FCW) SYSTEM: SOMETIMES GOING ON A SMOOTH ROAD FCW ACTIVATES ALL OF A SUDDEN AND FLASHED IN THE DASHBOARD WITH AN ALARM. YOU HAVE TO PRESS BRAKES IN ORDER TO ENSURE THAT YOU ARE GETTING INTO AN ACCIDENT. ACURA NEED TO FIX THIS WARNING SYSTEM AND ENSURE ITS MORE RELIABLE. BRAKES AND ROTORS ARE WARPED AT 13000 MILES. WENT TO DEALER AND THEY TOLD THAT IT NEEDS RESURFACING. CONTINUOUS WHISTLING NOISE FROM ENGINE WHEN YOUR FOOT IS ON GAS AND WHEN ITS OFF IT STOPS. ACURA HASN'T BEEN ABLE TO FIGURE OUT WHERE IS THE PROBLEM
Mileage: 13,000
VEHICLE HAS 25K MILES. WHILE DRIVING A LOW SPEEDS THE CAR STALLS OUT AND THEN ACCELERATES FORWARD CAUSING US TO HIT THE BREAKS. I HAVE HAD VERY CLOSE CALLS WITH ACCIDENTS DUE TO THE STALLING AND UNCONTROLLED ACCELERATION. THE DEALER STATES THERE IS NOTHING WRONG.
SHORTLY AFTER I PURCHASED THIS VEHICLE IN 2013, I NOTICED THAT THEIR WAS A LOUD VIBRATION COMING FROM THE FRONT RIGHT DRIVER'S SIDE NEAR THE WHEEL WELL WHEN DRIVING AT SPEEDS BETWEEN 30 - 45 MPH. THIS VIBRATION WOULD OCCUR INTERMITTENTLY. WHEN I TOOK THE VEHICLE BACK IN TO THE ACURA DEALERSHIP, IT WAS STATED THAT THEY COULD NOT DUPLICATE THE ISSUE. TWO YEARS LATER, THE ISSUE IS STILL OCCURRING AND THE DEALERSHIP "CAN'T DUPLICATE". ADDITIONALLY, NOTICED THAT THERE WAS BUBBLING OF THE FRONT GRILL CHROME PAINT. LATER IT BECAME APPARENT THAT THE LEFT FRONT PASSENGER WINDOW PANELS WERE WARPED. DIDN'T MAKE TOO MUCH OF A FUSS ABOUT EITHER ISSUE, BUT IN THE SUMMER OF 2015, WHILE RUNNING MY CAR THROUGH A CAR WASH, THE PANEL POPPED OFF AND BEGAN FLAPPING IN THE WIND. RETURNED VEHICLE TO DEALERSHIP AND THE WINDOW PANEL WAS REPLACED. AT THIS TIME, I ALSO INFORMED THEM THAT THE VEHICLE HAD BEGUN TO START EXHIBITING ISSUES UPON ACCELERATION LIKE IT WAS STRUGGLING TO GAIN POWER. YOU COULD ALSO SEE THE RPM INDICATOR BEGAN TO FLUCTUATE WHEN THIS ISSUE OCCURRED. THIS WAS ALSO HAPPENING BETWEEN 30-45 MPH. DEALER PERFORMED A DIAGNOSTIC AND SAID THAT THEY WERE UNABLE TO LOCATE ANY ISSUES. DRIVING THE VEHICLE DOES NOT FEEL SAFE. I AM AFRAID THAT IT WILL LOSE POWER WHILE I AM DRIVING AND CAUSE AN ACCIDENT. I HAVE OWNED MULTIPLE ACURAS AND THE QUALITY OF THIS VEHICLE IS BY FAR THE WORST OF ANY VEHICLE THAT I HAVE EVER OWNED.
Mileage: 3,000
THE CAR HAS PERIODICALLY SHOWN AN ALERT INDICATING AN IMMINENT ACTIVATION OF THE AUTOMATIC BRAKING SAFETY SYSTEM WHEN NOTHING HAS BEEN IN FRONT OF THE CAR. TODAY, IT DID IT THIS MORNING, AND THEN LATER IN THE MORNING, WHILE DRIVING 30 MPH, THE CAR CUT OFF, MAKING IT INOPERABLE AND IT STOPPED IN A TRAVEL LANE OF A BUSY ROAD. WE WERE ABLE TO RE-START IT LONG ENOUGH TO NAVIGATE OFF THE ROAD TO A SAFE LOCATION, AND IT PROMPTLY CUT OFF AGAIN. AFTER THAT, IT WOULDN'T RUN FOR MORE THAN 30 SECONDS. EVERY WARNING IMAGINABLE (POWER STEERING PROBLEM, LANE KEEP ASSIST PROBLEM, EMISSION SYSTEM PROBLEM, VEHICLE STABILITY ASSIST PROBLEM, HILL START ASSIST PROBLEM) WAS DISPLAYING ON THE INFORMATION PANEL IN SEQUENTIAL ORDER. WE HAD THE VEHICLE TOWED TO AN ACURA DEALERSHIP FOR INSPECTION/REPAIR. *TR
Mileage: 15,000
HEARING GRINDING/BUZZING SOUND TOWARD LEFT FRONT-SIDE / ENGINE AREA WHEN DRIVING BETWEEN 20+ MILES PER HOUR. THIS NOISE IS INTERMITTENT BUT OCCURS DURING EVERY COMMUTE. NOISE OCCURS QUICKLY THEN GOES AWAY. WHEN DRIVING 2-HOURS IN TRAFFIC, HEARD OVER 30 GRINDING/BUZZING NOISES AT VARIOUS SPEEDS. NOISE CAN BE SUBTLE TO AUDIBLY CLEAR FROM THE BACK-SEAT. THIS HAS BEEN OCCURRING FOR PAST MONTH AND HALF, AND GRINDING / BUZZING NOISE IS AUDIBLE AT EVER COMMUTE. AT FIRST WARRANTY REPAIR, DEALERSHIP SERVICE REP SAID THAT THIS IS COMING A COMMON ISSUE FOR 2014 ACURA MDX AND IT'S A BULKHEAD COVER STRIKERS AND LATCHES ISSUE. REPLACED THE PART WITHOUT FURTHER DIAGNOSIS. TOOK BACK TO DEALERSHIP SECOND TIME AND TEST DROVE WITH MECHANIC. MECHANIC CONFIRMED THE GRINDING / BUZZING NOISE. REPAIR DID NOT FIX THE ISSUE AND GRINDING / BUZZING NOISE IS STILL OCCURRING. FOUND ON YOUTUBE AND ONLINE 2014 ACURA MDX FORUMS THAT OTHER 2014 MDX OWNERS ARE HAVING SAME ISSUE. *TR
Mileage: 11,500
WHILE TRYING TO ACCELERATE DURING A LEFT TURN, THE ENGINE COMPLETELY LOST POWER AND THE ACCELERATOR WOULD NOT WORK. ALL ENGINE WARNING LIGHTS CAME ON. WE NEARLY AVOIDED AN ACCIDENT BY COASTING INTO THE CENTER LANE. I HAD TO TURN OFF THE CAR AND RESTART IN ORDER TO GAIN THE ABILITY TO ACCELERATE AGAIN, BUT ALL THE WARNING LIGHTS REMAINED ON. DROVE IT TO THE DEALER, BUT THEY HAVE YET TO BE ABLE TO DETERMINE WHAT THE PROBLEM IS. THIS IS THE 3RD TIME THIS HAS HAPPENED - ALL DURING THE FIRST 5 MINUTES OF DRIVING DURING THE MORNING. THE LAST INCIDENT COULD HAVE RESULTED IN A SERIOUS CRASH. *TR
Mileage: 4,900
THIS IS THE FOURTH INCIDENT OF UNINTENDED ENGINE REVVING WITH THIS VEHICLE. THIS FOURTH INCIDENT OCCURRED AT 7121 MILES. WAS IN "REVERSE," POSITIONING THE VEHICLE TO PULL INTO A PARKING SPACE. THE ENGINE SUDDENLY ACCELERATED WHILE I WAS IN "REVERSE" AND MY FOOT ON THE BRAKE PEDAL. HAD TO FIRMLY PRESS ON THE BRAKE PEDAL TO HOLD THE CAR FROM RUNNING INTO PEOPLE AND OTHER VEHICLES BEHIND OUR VEHICLE. SHIFTED INTO "NEUTRAL". THE ENGINE SOUNDED LIKE ONE THIRD OF FULL THROTTLE. I PRESSED ON THE GAS PEDAL AND THE ENGINE RETURNED TO IDLE. MY WIFE WAS WITH ME DURING THIS INCIDENT. SHE WAS WITH ME IN THE VEHICLE DURING THREE OF THESE FOUR SIMILAR INCIDENTS. *TR
Mileage: 2,359
TL* THE CONTACT OWNS A 2014 ACURA MDX. THE CONTACT STATED WHILE DRIVING 50 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS UNABLE TO RESTART AFTER THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 3,800.
Mileage: 3,800
THIS IS THE THIRD INCIDENT OF UNINTENDED ENGINE REVVING WITH THIS VEHICLE. THIS THIRD INCIDENT OCCURRED AT 5925 MILES. WAS PULLING OUT OF A PARKING SPACE IN "REVERSE" AND CAME TO A COMPLETE STOP WITH MY FOOT FIRMLY ON THE BRAKE PEDAL WHEN, IN AN INSTANT, THE VEHICLE UNEXPECTEDLY REVVED UP WHILE I WAS STILL HOLDING THE BRAKE PEDAL FIRMLY AND SHIFTING INTO DRIVE. THE VEHICLE JOLTED INTO DRIVE. *TR
Mileage: 2,359
I HAVE A MAJOR SAFETY ISSUE WITH MY 6 MONTH OLD MDX (LESS THAN 5000 MILES). THE CAR IS MAKING GRINDING NOISES AND VIBRATES, INTERMITTENTLY. THE DEALER HAS DISMISSED MY CLAIMS AND MADE MINOR MODIFICATIONS WITH INSULATION, AND HOODCLIPS. NOTHING HAS BEEN DONE TO DETERMINE THE CAUSE OF THE PROBLEM AND THEY PRETEND THAT THERE IS NOTHING WRONG, EVEN THOUGH THE SERVICE MANAGER HAS HEARD IT ON MORE THAN ONE OCCASION. THE CARE HAS BEEN BROUGHT TO THE DEALERSHIP FOUR TIMES OVER THE COURSE OF THE PAST 6 MONTHS AND THEY HAVE HELD MY CAR IN SERVICE FOR OVER 30 DAYS. WHEN WE ATTEMPTED TO PICK UP THE CAR LAST NIGHT, THERE WAS NOW A NEW EXTREMELY LOUD NOISE WITH EVERY TIME I ATTEMPTED TO BRAKE. THE ON-DUTY SALES MANAGER HEARD THE NOISE AND INSISTED THAT I LEAVE THE CAR FOR SERVICE. TODAY, THE DEALERSHIP IS REFUSING TO ADDRESS THIS NEW ISSUE, AND STILL IGNORING THE OLD ISSUE, WHICH WAS CAUSED WHILE MY CAR WAS IN THEIR SERVICE DEPARTMENT FOR THE PAST MONTH. THE CAR IS UNSAFE TO DRIVE AND I FEEL TAKEN ADVANTAGE OF BY ACURA. THE DEALERSHIP IS ALSO SAYING "THEIR HANDS ARE TIED." I HAVE ATTEMPTED TO CALL THEIR NATIONAL CUSTOMER SERVICE LINE AND THEY HAVE GIVEN ME THE RUN AROUND, INSISTING THAT ALL OF THEIR SUPERVISORS AND CASE MANAGER ARE IN MEETINGS. HOW DO I ADDRESS THIS ISSUE? PLEASE HELP IN THIS MATTER. IF YOU READ ON-LINE MANY OTHER PEOPLE ARE HAVING ISSUES WITH THE NEWLY REDESIGNED 2014 MDX, PRODUCED AT A NEW ALABAMA PLANT. ACURA NEEDS TO RECALL THIS MODEL, BEFORE PEOPLE ARE KILLED ON THE ROAD. *TR
Mileage: 300
MY BRAND NEW MDX HAS HAD ISSUES WITH MULTIPLE WARNING LIGHTS APPEARING ON THE VEHICLE WHEN STARTING THE ENGINE. THIS INCLUDES CHECK ENGINE WARNING, LANE DEPARTURE WARNING FAILURE, POWER STEERING ISSUE AND POSSIBLY ADDITIONAL WARNINGS. THE VEHICLE DID THIS THE FIRST TIME WHEN I TOOK DELIVERY OF THE VEHICLE AND AT THAT TIME, WAS RESOLVED BY FIXING A LOOSE PLUG. THEN IT DID IT AGAIN WHEN I WAS SUPPOSED TO PICK UP MY VEHICLE FOR A COUPLE MINOR TRIM REPAIRS SATURDAY, DECEMBER 7, 2014. THE VEHICLE IS STILL WITH SERVICE AND THEY HAVE YET TO FIGURE OUT WHAT IS CAUSING THE WARNING LIGHT ISSUE. I WAS ADVISED THAT THEY ARE IN TOUCH WITH ACURA'S TECH LINE ON THIS AND THEY HOPE IT WILL BE RESOLVED SOON. ADDITIONALLY, I COMPLETED FURTHER RESEARCH ON THIS AND NOTED THAT OTHER OWNERS ARE EXPERIENCING SIMILAR PROBLEMS WITH WARNING LIGHTS APPEARING ON THEIR 2014 MDX VEHICLES. HERE IS AN ONLINE REFERENCE THAT I FOUND WHERE OWNERS HAVE POSTED COMMENTS ON THIS: HTTP://WWW.MDXERS.ORG/FORUMS/94-NEW-2014-ACURA-MDX/63666-2014-MDX-ISSUES.HTML. *TR
Mileage: 50