This Problem Across All Years
LOSS OF POWER STEERING AND BRAKING ASSIST REDUCED. My spouse was driving our 2023 MDX approximately 45mph when she ran over a recessed manhole cover which created a bump. The MDX lossed power steering and brake performance reduced. The vehicle was very difficult to turn at that point. The car began to cycle through errors that would not clear until the car's engine could be stopped and restarted: HILL START ASSIST PROBLEM, TRAILER STABILITY ASSIST PROBLEM, ADAPTIVE CRUISE CONTROL PROBLEM, LANE KEEPING ASSIST PROBLEM, COLLISION MITIGATION BRAKING SYSTEM PROBLEM, ROAD DEPARTURE MITIGATION SYSTEM PROBLEM, LOW SPEED BRAKING SYSTEM PROBLEM, ELECTRICAL POWER STEERING SYSTEM PROBLEM STEERING ASSIST IS NOT AVAILABLE DO NOT DRIVE, AWD SYSTEM PROBLEM FRONT WHEELS MAY ONLY BE POWERED, BRAKE SYSTEM PROBLEM BRAKE PERFORMANCE MAY BE REDUCED. All these errors said SEE YOUR DEALER. We took the vehicle in to our local Acura dealer's service department 2 times over the course of 3 days. Both times diagnostics were ran and the car was deemed without problem. The MDX's alignment was ok as well, so the impact of the road hazard was NOT severe.
LOSS OF POWER STEERING AND BRAKING ASSIST REDUCED. My spouse was driving our 2023 MDX approximately 45mph when she ran over a recessed manhole cover which created a bump. The MDX lossed power steering and brake performance reduced. The vehicle was very difficult to turn at that point. The car began to cycle through errors that would not clear until the car's engine could be stopped and restarted: HILL START ASSIST PROBLEM, TRAILER STABILITY ASSIST PROBLEM, ADAPTIVE CRUISE CONTROL PROBLEM, LANE KEEPING ASSIST PROBLEM, COLLISION MITIGATION BRAKING SYSTEM PROBLEM, ROAD DEPARTURE MITIGATION SYSTEM PROBLEM, LOW SPEED BRAKING SYSTEM PROBLEM, ELECTRICAL POWER STEERING SYSTEM PROBLEM STEERING ASSIST IS NOT AVAILABLE DO NOT DRIVE, AWD SYSTEM PROBLEM FRONT WHEELS MAY ONLY BE POWERED, BRAKE SYSTEM PROBLEM BRAKE PERFORMANCE MAY BE REDUCED. All these errors said SEE YOUR DEALER. We took the vehicle in to our local Acura dealer's service department 2 times over the course of 3 days. Both times diagnostics were ran and the car was deemed without problem. The MDX's alignment was ok as well, so the impact of the road hazard was NOT severe.
The contact owns a 2023 Acura MDX. The contact stated that while driving 40 MPH, on a rough road, the "Brake" warning light illuminated, then several warning lights illuminated. In addition, the contact stated the vehicle went into LIMP Mode and failed to accelerate as intended while depressing the accelerator pedal. The contact stated that the steering wheel failed to function as intended. The contact was able to pull into a parking lot. The vehicle was towed to the dealer, and was diagnosed that the wheel sensor had failed, and the calibration was not fully completed by the manufacturer. The vehicle was calibrated, and test driven with a 67-mile drive, and an unknown sensor was replaced. The contact picked up the vehicle and became aware that the "Lane Departure Warning / Drift Lane Assistance" sensor was deactivated. The contact stated that on a separate occasion, while driving 40 MPH, the failure occurred. The vehicle went LIMP Mode and failed to accelerate as intended while depressing the accelerator pedal with several unknown warning lights illuminated. The vehicle was towed to the dealer; however, no cause for the failure was found. The contact was informed that the vehicle needed two system updates. The contact was unsure if the updates had been performed. The contact picked up the vehicle and became aware that the "Blind Spot Sensor" had been deactivated. The contact had not given permission for the deactivation. The contact stated that the failure persisted. The manufacturer was not made aware of the failure. The failure mileage was 14,907.
The contact owns a 2023 Acura MDX. The contact stated that while driving 40 MPH, on a rough road, the "Brake" warning light illuminated, then several warning lights illuminated. In addition, the contact stated the vehicle went into LIMP Mode and failed to accelerate as intended while depressing the accelerator pedal. The contact stated that the steering wheel failed to function as intended. The contact was able to pull into a parking lot. The vehicle was towed to the dealer, and was diagnosed that the wheel sensor had failed, and the calibration was not fully completed by the manufacturer. The vehicle was calibrated, and test driven with a 67-mile drive, and an unknown sensor was replaced. The contact picked up the vehicle and became aware that the "Lane Departure Warning / Drift Lane Assistance" sensor was deactivated. The contact stated that on a separate occasion, while driving 40 MPH, the failure occurred. The vehicle went LIMP Mode and failed to accelerate as intended while depressing the accelerator pedal with several unknown warning lights illuminated. The vehicle was towed to the dealer; however, no cause for the failure was found. The contact was informed that the vehicle needed two system updates. The contact was unsure if the updates had been performed. The contact picked up the vehicle and became aware that the "Blind Spot Sensor" had been deactivated. The contact had not given permission for the deactivation. The contact stated that the failure persisted. The manufacturer was not made aware of the failure. The failure mileage was 14,907.
See attached document for complaint.
See attached document for complaint.
Within a month of buying our 2023 mdx the rear parking sensor stopped working. When we took it to the dealer (10/23) they were unable to get the part. Car sat at dealer waiting on part but we finally decided to just get car back. Within a week of getting it back (12/23) I turned the car on one day and on the screen every system that could fail was flashing on the screen- brake system, power steering, parking assist, etc. The car was not draining correctly as all these alerts flashing. We finally had to get it towed to dealer (could not even get car in neutral to get onto tow truck). Still waiting on the rear sensor part to see if this fixes all the issues.
Within a month of buying our 2023 mdx the rear parking sensor stopped working. When we took it to the dealer (10/23) they were unable to get the part. Car sat at dealer waiting on part but we finally decided to just get car back. Within a week of getting it back (12/23) I turned the car on one day and on the screen every system that could fail was flashing on the screen- brake system, power steering, parking assist, etc. The car was not draining correctly as all these alerts flashing. We finally had to get it towed to dealer (could not even get car in neutral to get onto tow truck). Still waiting on the rear sensor part to see if this fixes all the issues.
When driving to town with family, drove over train tracks and all warning lights on dash came on and power steering was lost. I was going about 30 mpg and barely able to steer the vehicle to shoulder of road in a populated neighborhood. My wife and kids were really scared and i was glad this didn't happen in a much busier area. The warning lights were: Adaptive Cruise Control, parking brake, Lane keep assist, All Wheel Drive, electric power steering, collision mitigation, trailer stability assist, and low speed breaking. Reading multiple reports online [XXX] etc.), others have reported the same failure and issues with their 2022/2023 MDX, likely being caused by a faulty wheel speed sensor. If my wife was diving i would fear she would be unable to steer the vehicle to safety. i have not taken to the dealer yet. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
When driving to town with family, drove over train tracks and all warning lights on dash came on and power steering was lost. I was going about 30 mpg and barely able to steer the vehicle to shoulder of road in a populated neighborhood. My wife and kids were really scared and i was glad this didn't happen in a much busier area. The warning lights were: Adaptive Cruise Control, parking brake, Lane keep assist, All Wheel Drive, electric power steering, collision mitigation, trailer stability assist, and low speed breaking. Reading multiple reports online [XXX] etc.), others have reported the same failure and issues with their 2022/2023 MDX, likely being caused by a faulty wheel speed sensor. If my wife was diving i would fear she would be unable to steer the vehicle to safety. i have not taken to the dealer yet. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Safety systems failure . Awd lane keeping adaptive cruise automatic emergency brake tailgate can’t open . Est about 8 to 10 failure. And that is 2nd in a week . On march 4 same problem . Dealer said is a cable not plug tight . Got it back on Monday than happen again . Feel not safe when I driving it . Lucky was on local rd when happens .if high way might be a big diff .
Safety systems failure . Awd lane keeping adaptive cruise automatic emergency brake tailgate can’t open . Est about 8 to 10 failure. And that is 2nd in a week . On march 4 same problem . Dealer said is a cable not plug tight . Got it back on Monday than happen again . Feel not safe when I driving it . Lucky was on local rd when happens .if high way might be a big diff .
-Alerts for all safety systems going offline appeared. Also said AWD is not working. Car would turn off with on push of ignition. -tailgate went haywire. When opening it just went up and down and halfway. Had to push it close Both issues went away, for now, after several restarts
-Alerts for all safety systems going offline appeared. Also said AWD is not working. Car would turn off with on push of ignition. -tailgate went haywire. When opening it just went up and down and halfway. Had to push it close Both issues went away, for now, after several restarts