2019 ACURA RDX Visibility/wiper Problems
80 complaints about Visibility/wiper
This Problem Across All Years
All Visibility/wiper Complaints (80)
Rear window for 2019 Acura RDX shattered while sitting in driveway. There was no impact and the car was stationary.
I walked outside after work and the rear windshield was shattered. I work at a high school so I assumed it was an accident and after administration checked cameras from the entire day, nothing was founded. I googled the make and model of my car and saw it’s common to occur as a defect.
Got in my car to leave work, heard a strange rattle noise from the back of the car when I shut the driver door. I looked back and see a hole in the rear windshield. I got out to take a closer look, and also to take a picture. When I got back in the car and shut the door, a large chunk of glass fell into the back of the vehicle. My car was parked at work for 8.5 hours, and I had to drive 40 miles home with a shattered back windshield. This is the 2nd time the back windshield has randomly shattered. The first time was in March 2025, in my driveway at home, during the overnight hours. Before leaving for work, I found glass had exploded on the inside and outside of the vehicle, and also on the driveway under the area of the back windshield. Both times it has spontaneously shattered has been in a different location. Also, there has not been any previous known damage, such as chips or cracks. No suggestion of foreign objects coming into contact with the glass, or any obvious signs of vandalism.
Was stationary in the drive thru line at McDonald's located at 1030 Largo Center Drive, Largo, MD, on Saturday December 6, 2025 around 10:30 pm. I heard a loud noise from the rear of the vehicle that sounded like a gunshot. I turned around, no gunshot, but the entire rear windshield had spontaneously shattered. The noise startled me, but because I was stationary, no issues, but if it had happened while driving, could have been an issue. There was no warning, messages, etc., just the loud noise when it shattered. Again, vehicle was sitting still, no contact with any other vehicles, or objects. Once I got home, parked in garage. Went online, and found out that this was not uncommon. Many incidents have been reported of windshields shattering spontaneously in 2019-2023 Acura RDX vehicles. There has not been a recall, but there is a technical service bulletin 22-014. My wife purchased this vehicle 5/31/2025.
I am reporting a second back windshield replacement. Acura has said they are aware of this but no recall has been issued. Windshield breaks suddenly for no reason
I got in my car yesterday to pull out of the driveway and heard the rear window wiper turn on. I then heard a cracking sound and noticed that the rear window was cracked and had a small hole near the wiper. The rear wiper moved again as I was turning it off and the hole got bigger and glass started to fall in the trunk. There was no impact to the rear windows that would have caused the damage. After researching online, I found the Technical Service Bulletin (TSB) 22-014. I took the car to the dealer but they will not fix it since it is not under warranty. I cannot see out of my rear window now that it is cracked (other than the area where there is a hole).
On November 24, 2025, I remote started my car for 10 minutes. After 10 minutes, I opened the driver's side door, pressed the tailgate button to open the tailgate, opened a rear door, and my rear windshield shattered. There was no impact and no accident.
On 11/19/2025, I opened my driver's side door and got in the drivers seat. When I closed the door my rear windshield shattered. The glass then began to cave in creating a hole. The problem is acknowledged by the manufacturer as outlined in NHTSA #: 10225484 (service bulletin). I called Spitzer Acura dealership in Pittsburgh who said I would need to call a glass company and they wouldn't cover it.
On Wednesday, November 5th, the rear glass on my 2019 Acura RDX spontaneously shattered without warning. I brought the vehicle to Safelite for repair; however, they were unable to assist due to the technical complexity of removing and replacing the glass. I then contacted an Acura dealership by phone and was advised that I may be required to replace the entire rear hatch, rather than just the glass. I have since learned that Technical Service Bulletin (TSB) 22-014 acknowledges an issue affecting rear-glass failure, but it is limited to certain 2019–2020 models and VIN ranges. No recall has been issued, despite numerous reports of this same defect. Additionally, there is an ongoing class-action lawsuit related to this issue (Tyzcko & Zavareei LLP). I am submitting this complaint because Acura is refusing to repair or replace the shattered rear glass despite its being a known design defect. This failure represents a serious safety hazard, as occupants seated in the rear of the vehicle could be severely injured if the glass were to shatter while in motion. I believe Acura must be held responsible and required to issue a recall, as well as provide repair coverage, especially for vehicles now out of warranty. I respectfully request that NHTSA investigate this issue due to the clear safety concerns and growing number of similar incidents.
The back windshield of my Acura RDX has broken on its own 3 times. Twice while it was parked and once while driving , no debris was found to show anything broke the window.
I was driving in a rainstorm with my windshield wipers on. The wipers spasmed and then stopped. I tried several things, but the wipers would not work and I had to have the car towed to the dealership because it was not safe to drive in the rain. The inspection indicates that the windshield wiper motor has to be replaced. I looked and saw that there are several notices about this issue on Acura RDXs in my year and it's clearly a safety issue as it stopped while I was driving in the rain.
Got into my car started it and the back window burst I might add it was not to cold out but the rear window wiper was on due to the rain sensor
The back windshield on my 19 RDX spontaneously shattered on 1/5/2024 driving on the highway while using my rear defroster in cold weather. No warning lights. There is a known issue with this happening and a service bulletin 22-014 pertaining to this issue. My Insurance was notified. A glass repair shop and an Acura dealer both repaired my vehicle. Honda corporate refuses to acknowledge or pay for repairs as 'my VIN is not included in recall'
The rear windshield glass is shattered or broken with no external impact.
The rear windshield has now spontaneously exploded twice out of no where. Most recent occurrence 2/20/25… previous occurrence in 2022
Rear glass exploded in my driveway. Sounded like a shotgun, just exploded by itself. Looks like alot of people have had this issue with this year Acura RDX from what I read online.
Rear window shatters without any warning can be extremely dangerous when happens while driving due to it sounding like a gunshot I can be severely distracting to driver causing the driver to lose control of vehicle or swerve into other lanes and injure other drivers. Incident occurred twice nice in November 2023 and a second time February 2025
Rear window blew out. Rear window shattered when we closed the drivers side door.
Problem with rear back mirror defects after so long my back window shattered with no reason
Rear window spontaneously shattered on a day I didn't operate the vehicle at all. The previous week was abnormally cold in Maryland, but the day of the incident it was mild in the 40s. The window shattered midmorning as the sun was shining on the rear of the car.
November 2022, my rear window shattered while parked in my parents driveway. Did not know what happened so I called my insurance company (State Farm) they came out a few days later to replace it. I reported it to my dealership and they said they have never heard of that happening before. December 2024, my rear window shattered again while sitting in my garage, this time I called American Honda. I made a complaint with them and told them this has happened before and they need to correct it. They told me they have never heard of this happening and I needed to report it to my dealership. Again, I reported to the dealership and they told me the same thing. My insurance covered the cost of the repair twice. I'm following other Acura RDX owners who are having this same issue on Facebook. Honda needs to recall these cars because this is a safety issue that needs to be correct. There is also a class action lawsuit against American Honda.
Rear windshield spontaneously shattered while parked.
Want this documented as it was not previously back in 2022 when the glass shattered the first time. A very cold January day in 2022. Used auto start and defroster. Came out of work whole back window was shattered. Got in vehicle shut door glass fell in and went everywhere. Drove home with giant whole in back window about 8 miles and immediately put vehicle in garage. Called Acura Customer Relations was informed they have never heard of this happening received a case#. Heard nothing after and NEVER was notified of any TSB’s. Both times vehicle was under warranty/extended warranty.
Rear window in lift gate shattered upon normal door closure. Glass shards in the door.
Opened front driver side door and closed door. At that time, rear window shattered with no warning or reason.
I went out to my car to leave work for lunch and discovered that my rear windshield had shattered between my arrival and leaving for lunch. I found out by closing my drivers' door and having a significant portion of the rear windshield fall into the back of the car, scattering glass everywhere. The entire rear glass was shattered and fell out of place with any movement of the car. There were no apparent cracks in the glass prior to shattering. The weather was unusually cold for this region, ranging between 16-22 degrees F when it shattered, and the car was parked in a parking deck, covered but exposed to the weather. Sky was clear and no rain/snow. I was on the 3rd level of the parking deck and backed into my space, facing the exterior of the deck, so no opportunity for a projectile to shatter the window.
Upon entering the vehicle while it was turned off, the rear window shattered unexpectedly when I closed the door, scattering pieces everywhere. If this had occurred while I was driving, the loud noise from the window breaking could have led to a serious accident. It startled me to the point where I ducked, as the sound was akin to a gunshot. This issue is reportedly common with the RDX, particularly the 2019 models. Unfortunately, the dealership informed me that it is not covered under warranty and there is no active recall. Due to the increased cost associated with my deductible, I opted for an aftermarket window installation. I am aware that a class action lawsuit is currently in progress regarding this matter, as well as Technical Service Bulletin 22-014, yet the dealership has declined to accept any responsibility.
Twice the back window on my 2019 Acura RDX has shattered in very cold temperatures. This happened in January 2022 and December 2024. The vehicle was parked both times. No warning just a loud boom noise. When getting in the car and gently closing the door after the glass shatters the glass fell into the back of the vehicle going everywhere. This is a major safety issue as the shattered glass can severely injure an adult/baby/pet. Twice this was replaced by my insurance company that I pay a pretty hefty premium on. I have been in contact with American Honda and they seem to be aware of the issue but only offer to possibly issue a onetime good faith reimbursement for one window which does not resolve this safety concern from happening over and over again. In 2022, the glass was replaced and the vehicle had to be taken to a body shop for the remaining glass to be vacuumed out and a solution applied to catch the remaining glass that rattled in the hatch. Only 90% was removed. In 2024 the glass was replaced 2 times as the first one was a defect and appeared wavy when driving. The glass went everywhere when being replaced all over my garage and driveway. The glass shop could only clean/vacuum so much. The glass continues to fall out of the tailgate when the hatch is opening/closing or when just pulling out of the driveway onto the road. When contacting American Honda they refused to pay for the tailgate to be vacuumed and solution applied and informed that I need to contact my local dealer. When I contacted my local Acura dealer they were willing to do the service but for a fee. American Honda currently has a class action lawsuit out of California for this issue. The only resolution is to replace the entire tailgate. Please take this into consideration and hold American Honda accountable for their actions of negligence in keeping their very loyal customers safe and demand they issue a recall for all vehicle owners as our safety depends on it.
My rear windshield glass shattered with no external impact traveling at 15 mph on a side street. The sound was very shocking and distracting. It sounded like a gunshot struck our vehicle. All the glass shattered and broke for no apparent reason. We had a pet in the back seat and were very distressed from this incident. I had to tape up the rear window with a garbage bag and duct tape in order to drive the vehicle, prevent glass from falling on the road behind me, rain damage, which then left me with no visibility and safety issue. No one was harmed fortunately but we had to then have window replaced/repaired by Safelite who advised us to look for a recall as they felt it was unusual and not common. When we notified Acura there was no recall for this issue. There were no warnings or messages prior to this failure. It was a shocking sudden experience! Now we have glass remnants that rattle within the back panel as they couldn’t fully be removed due to the construction of the vehicle. My vehicle is available for inspection if requested. I also have photos of the damage when it happened.
Myself and family members were getting into my vehicle. The drivers side door was closed and the rear windshield spontaneously shattered. There were no cracks or defects in the windshield prior to this occurring. I see that there is currently a class action lawsuit against Honda as other drivers have experienced similar issues with spontaneous shattering of the rear windshield. Fortunately, nobody was injured as the incident occurred while stationary, but this could have the potential to be very dangerous as it caused quite a startle. If we were in motion, I could see how it could pose potential for accidents. The shattered glass also fell on my child’s stroller which has required careful inspection and cleaning to ensure no glass remained for our child to be exposed to.
Back glass shattered for the second time. Closed back driver side door and the back glass popped.
2019 Acura RDX. purchased in March 2019. In September 2021, the rear windshield/glass exploded on its own while parked in our driveway. My wife started the vehicle and turned on the front and back defrosters. While waiting for all glass to be visibly clear, the rear windhshield exploded without being struck by anything. Windshield was repaired, however, small pieces of broken glass still remain inside the tailgate panel, and both dealership and glass replacment facility reprensetatives indicated that the way the rear tailgate is desiged, it is impossible to get every piece of glass out. Since September 2021 till now, you can hear pieces of glass moving around inside the rear tailgate, as if they were Maracas playing in a Latin band. On 12/22/24, this time while driving the vehicle, we heard a very loud 'gunshot' sound coming from the rear of the car. The noise was so startling that my wife's natural reaction (she was operating the vehicle at the time) was to duck, and in so doing, she pulled the steering wheel to the right (in the direction that my wife leaned). Thankfully there were no pedestrians, vehicles, or any object. Quickly after regaining control, she pulled over only to realize the rear windshield glass had shattered, yet again. In calling the dealership, I'm told the vehicle is out of warranty, and there is nothing that can be done. In 2021, while the vehicle was under manufacturer's warranty, they still did nothing, hence the reason why it was repaired at a facility in the secondary market. This repair will now cost me $623.
BACK WINDSHIELD SHATTERED OUT OF NO WHERE. THIS IS A COMMON PROBLEM FOR THIS specific MODEL
It is about 50 degrees clear, with no rain. I drive onto the highway and hear what sounds like a gunshot. The Rear window explodes, and then glass flies all over the car; I roll down my window, and then glass goes everywhere, and all my stuff in the car flies around. I pull over and assess; this is the same thing that happened to me last year. The window randomly exploded. I called my insurance company, and they replaced it, but now the glass is stuck in the door. I called three 3 Acuras, and they all mentioned they hadn't heard of the issue until I mentioned the bulletin; now they say they have heard of it before but don't know if there is a way to help. Primary safety concern and a bit of a coverup by Acura
Rear windshield shattered on its own.
Car was parked at the church parking lot. After the mass I remote start the car 3 mins later soon as my family and I got in the car we hard the rear windshield shattered. After doing lots of researched and being in the group of Acura RDX owner on facebook ive seen cases with rear glass shattering.
Rear window while car was parked and off in the garage seemed to explode. Had it replaced.
Rear glass on liftgate spontaneously shattered while driving
I got in my car and shut the door and as I put the car in reverse, before I could move, I heard a popping sound and then the sound of glass shattering. Immediately put the car back in park and looked back and saw the glass was broken. I learned that Acura/Honda actually has a TSB for this and knows that it's a problem. I contacted them but because my vehicle is 10,000 mi over the warranty they would not do anything. TSB 22-014. If this had happened when I was driving it could have caused a serious accident. I also now have to pay out of pocket to have the windshield replaced.
Started car up while parked in shopping center to warm up. The entire rear windshield glass popped and shattered. Took pictures and found out that Acura RDX from 2019 to 2023 have known to have this issue relating to faulty rear defroster wiring and glass. Opening a case with our local elite Acura dealership where we purchased vehicle from.
This morning I awoke to another shattered rear windshield. I had the exact same thing happen in January of this year. This is my second out of cost rear windshield replacement due to the known problem Acura has failed to address. I have spent over 1,000 dollars on replacement glass in addition to my car being in the shop for 3 months waiting for a fuel pump. This is ridiculous, and something needs to be done.
I came outside my house at 10am to go to church, to see that my back windshield was completely shattered. The vehicle had been parked and backed into the driveway for more than 10 hours in front of my house and it was not currently running. There's no way a rock or ball or anything could have hit the windshield and there were no signs of someone trying to break in or forced entry into the vehicle which has been verified with Ring doorbell camera. The rear windshield had spontaneously and unexpectedly shattered.
While we were driving we heard what sounded like a shot, when we pulled over we noticed the rear window was shattered, and noticed nothing had gone through or hit it After inspecting it. My daughter was scared to stay in the car so we had to call someone to pick them up and give them a ride. The dealership told me my vehicle is no longer under warranty only drivetrain warranty and that it was not their problem to call my insurance is what I got told. Hundreds of others have had the same issue after doing some research online. There was no warning or cracking of any kind before this. Incident happened on 11/17/24 at 7:45pm
The contact owns a 2019 Acura RDX. The contact stated while driving 70 MPH during a rainstorm, the windshield wipers failed to operate as needed. There was no warning light illuminated. Despite the failure, the contact was able to continue driving at slower speeds. The contact had called two dealers (Columbia Acura and Jeff Wyler Acura of Fairfield (5555 Dixie Hwy, Fairfield, OH 45014) who both provided the contact with an estimate for a diagnostic test. The manufacturer was notified of the failure and informed the contact that the vehicle was out of warranty. The vehicle was not repaired. The failure mileage was approximately 70,000.
Mileage: 70,000
Came out from my house at 7am to go to work, to see that my back windshield was completely shattered. There were no signs of someone trying to break in or forced entry into the vehicle.
The rear window shattered without any warning or symptoms. This made it dangerous to drive without worrying about glass pieces injuring us or others. This is a known problem, confirmed by both the dealer and collision and glass shops.
Vehicle Identification Number (VIN) [XXX] Vehicle Mileage 65,000 Involved (Honda/Acura) dealership Leith Acura - 2300 Capital Summit Ct Details of your (complaint/comment/inquiry)?The first time (approximate date) you noticed this issue. On [XXX] at 17:03, the rear windshield randomly imploded while the car was in the driveway (reference attached video of the event). The National Highway Safety Administration has issued a TSB regarding this issue #: 22-014 (also attached). I called Leith Acura on 11Dec2023 at 07:53. I explained the event to the Service Technician and they reviewed it with their manager. Since my vehicle is outside of the manufacturer's warranty, this is not covered for repair. Acura is viewed as a luxury brand but seems to not be standing behind their vehicles. This is a known and recognized issue by Acura and leaving the repairs, costs, time, and energy of this event with the end user is not what I expected when I purchased a vehicle manufactured by Acura. The first time (approximate date) you visited the dealer for this concern. N/A. I was told that they would not cover this event and directed me to go through my insurance for repair. Never offered to inspect the vehicle or event. The last time (approximate date) you visited the dealer for this concern. See comment above How often does this issue happen within a time frame (e.g., once a month)? First event The name & title of the person(s) assisting you at the dealer. N/A. Was told that they would not cover this event and directed me to go through my insurance for repair. Never offered to inspect the vehicle or event. The reason/explanation provided by the dealer, as to what caused this issue. When I called, I explained the event, stated I had video evidence of no other factors, and brought up the TSB for this issue. What repairs/services have been completed (if any)? Zero What repairs/services have been suggested? Leith Acura advised me to go through my personal insurance INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (F
Tailgate window shattered spontaneously while parked in our driveway. There was no force or impact to the glass causing this condition. An insurance claim was filed, and the glass was replaced. However, due to the design of the tailgate, we were informed by Safelite, the glass repair company that many of the pieces of glass that fell into the body of the tailgate could not be removed without full removal of the tailgate which is not covered by insurance. The resulting condition is the sound of moving broken glass every time the tailgate opens and closes as well as the tailgate closing button located on the tailgate no longer working. Additionally, at times when closing the tailgate via remote, the tailgate does not fully close.
Defective rear defroster causes rear tailgate to shatter spontaneously leaving glass inside the tailgate.
The rear window on our 2019 Acura RDX suddenly shattered as the vehicle was parked in our driveway. When my wife sat in the drivers seat after starting the vehicle she heard a loud pop and the entire rear window had shattered. The vehicle was not moving, and nothing had struck the widow, it shattered on its own.
Tailgate window shattered
Rear windshield spontaneously shattered while parked. This happened a second time while waiting at a stop light. First incident December 2021, second incident December 2023. Both times had Safelight replace the glass.
After leaving work at 5pm on 1/22/24, I entered my car which had been parked since 8am. After I entered the vehicle and closed the driver's side door, the Rear Window shattered. A large whole presented and left shards of glass in the rear cargo area of the vehicle. Thankfully, the car was parked otherwise someone could have been injured if traveling on the roadway. There were no warning lights, the car was not moving, etc. I droved the vehicle approximately a half mile to the Acura dealership and I was told they could not help me, that this is a known issue to Acura and is caused by a faulty rear-window defroster. I was informed that I was the second car that same day to show up with a shattered rear window. The service technician advised me take my car to a repair shop and to contact Acura about this known issue. I notified Acura of the issue and they have been playing cat/mouse to take responsibility and to reimburse me for the repair work. I have photo's of the shattered window which I can provide. I had the rear-window replaced at my own expense.
Rear back glass shattering while vehicle was parked in driveway and not running. No one in vehicle. This is the second time the back windshield has shattered on the vehicle. No other incidents to the vehicle.
Rear windshield spontaneously shattered. Opened and closed passanger door after being parked overnight. After closing the door, I heard what I thought was some ice dropping behind the vehicle. It turns out the rear glass shattered. There was a hole in the center, and multiple cracks on both edges, with the entire glass shattered like a mosiac. Currently awaiting on a replacement (+1 week for a Safelite replacement). After researching I see there is a class action lawsuit, and that replacement components are potentially identical, meaning this could happen again while driving or parked. The dealership pointed me toward insurance, which has a glass hotline to schedule replacement after deductable. There was no evidence of an impact inside or around the vehicle, and there were no formal investigations by police or insurance. There were no warning lamps or other symptoms of an issue.
Rear windshield shattered without impact while vehicle was off.
After my shift at work. I got in my 2019 ACURA RDX and closed the door. Right when the door closed the rear tailgate glass shattered. Leaving a big hole in the glass on my drive home. While it kept breaking into thousands of smaller pieces while driving home. Mind you I live in Chicago and the temperature was 20 degrees Fahrenheit outside. Called my insurance company to file a claim. Had the rear glass replaced by Safelite after a week and half. But the tiny pieces that broke off fell inside the tailgate and now when I raise the tailgate/hit a bump/ turn the vehicle I hear the pieces of glass that fell inside the tailgate moving around. I was told there was no way to remove this.
The rear glass has shattered twice for no reason
Spontaneous entire rear window shattering while parked under normal outdoor weather conditions. No impact of any type.
Upon entering parked vehicle and closing doors, the rear windshield spontaneously shattered leaving a large gaping hole.
Car parked in driveway and shut off. Rear window spontaneously exploded and shattered. 3rd time this has happened in 3 years.
The back glass shattered without anything hitting it or any visible cracks prior to incident. The lift gate was opened via the automatic function and then closed with the automatic function. The trunk was empty and nothing was touching the glass. While closing the glass shattered and spidered the entire back glass. The temperature was about 45 F. The problem appears to be consistent in the 2019 to 2023 models according to Acura forums.
When I was approaching my vehicle from the rear, I noticed my back window had chunks of glass missing and it appeared cracked. As I got closer, I noticed the entire back window was shattered. Pieces of glass were on the ground, meaning this occurred here, at the store. I would have noticed this earlier when leaving work because I approach my vehicle from the rear and the window was fine. Even looking through the rear window while driving it was clear. I went back into the store I was at and asked the store management to review the cameras to see if a person did this. I contacted the police. Management of the store stated no one approached my vehicle. They did see “a weird occurrence of the glass just shatter, no one was near the vehicle”. The police showed up, reviewed video and said there was nothing they could do because no crime was committed. I contacted my insurance to have it repaired. I had to drive the vehicle home and then to Safelite to have it repaired, all while my rear view vision was obstructed by having shattered glass. The way the glass shattered, pieces could have struck a person walking by. If I were in the vehicle or had people in the backseat, they would have been struck with glass. Glass was scattered all throughout the back of the vehicle. I believe the tint I had on the window kept it from completely falling into the trunk. If this would have happened while being driven, it could have caused an accident. Safelite replaced the window, but was unable to remove the glass that had fallen into the tailgate. I now hear glass moving around when I drive and also when I lift and lower my tailgate. This is going to depreciate the vehicle value and also prevent me from selling the vehicle. I have also noticed while doing research, many other owners of RDX are having the same issue, yet no Recall. Acura has not considered this to be a problem.
The rear windshield shattered while closing the driver door, glass pieces could fall into passenger on the back seat, Acura posted a Service Bulletin (22-014) on 10/28/2022. The vehicle hasn’t been inspected by the manufacturer. There wasn’t any service lights, it just randomly happened while closing the driver door, something to point out I did used the rear windshield defroster in the morning.
Woke up on 2/11/2023 and my whole rear window was shattered into a million pieces. No signs of anything thrown at or hitting it. Filed insurance claim to replace window but still have glass stuck in between frame and plastic because they can not remove plastics. They are welded to the body of vehicle. No warning signs or alerts. Luckily I was parked in my driveway and not driving when this occured. Had I been driving I probably would have caused an accident.
On January 16, 2023, at approximately 5:00 PM, I returned to my vehicle, a 2019 Acura RDX in a secured parking lot after work, got into the driver’s seat, closed the door, turned on the vehicle, and my rear windshield spontaneously shattered without any signs whatsoever of external impact. The entire rear windshield shattered from end to end without explanation. Upon further researching this issue, it appears to be a common problem with several model years of the Acura RDX. I reported this incident to Acura, corporate customer relations, who declined to offer any assistance for the problem, despite there being a technical service bulletin issued for this problem for all 2019 Acura RDX VINs. I was fortunate that this did not occur while my vehicle was in motion, however, the problem poses a serious safety issue that Acura refuses to do anything about. I’m not sure why they would issue a TSB yet decline to authorize a repair or replacement of the windshield. This is a common problem that is known to Acura and poses a safety issue to the motoring public.
The rear windshield spontaneously shattered when I got in and closed the door. Temp was better 30-40F. I have seen so many complaints online about similar issue.
On November 26, 2022 RDX rear glass shattered while parked. This was reported to ACURA to find out if this is a known defect. Acura replied that they don’t have a recall on this problem. Coincidentally, few days after glass was replaced (insurance) the remote start failed due to “open trunk, doors or hood”. Acura dealer replace defective trunk switch. On a few other occasion the infotainment screen will go blank and then turned ON and stay ON while vehicle is off. Battery died several times while this happened. Last occasion was Jan 15, 2023. Again, Acura was called and didn’t have a recall/repair solution. Battery was disconnected and screen resumed operation!
Rear windshield shattered as driver shut the driver door after entering the car. There was no sign of anything hitting the glass. There was an Acura TSB for this exact problem but my dealer refuse to acknowledge.
While I was reversing my car on my driveway, I heard the loud pop sound and back window was shattered. My car did not hit any thing. It just happened without any impact. I have been told that this is an ongoing problem with this vehicle and manufacturer has back order for the windows and no time frame when it can be replaced. This is very bad as I will not be able to drive the car until the back windows is replaced. There is a huge safety issue as it happens without any impact.
Rear lift gate window shattered while parked. Nothing came into contact with the vehicle or the glass before it shattered. Reached out to insurance company and was referred to Safelite. Safelite inspected the glass and crash wrapped the window. Other 2019-2021 RDX’s are experiencing the same issue hence the glass to fix it, is backordered. If I had been driving the vehicle it would have been a safety hazard. There were no warning lights or indications that the window was going to shatter.
While my vehicle was parked, indoors, my rear window shattered without any signs of impact marks that suggest damage. It happened when I closed the driver's door.
For some unknown reason while car was in garage the rear window blew out. I have been told that this is an ongoing problem with this vehicle and manufacturer has no replacement windows available and no time frame when it can be replaced. According to glass replacement company my insurance contacted to replace our window there are hundreds of blown out windows of same vehicle also waiting on replacement glass. I think Acura should put out recall on item. Thank God our vehicle was parked and being driven at the time of occurrence. Any and all help with this matter would be greatly appreciated. I also reached out to Acura and awaiting response since now I have to probably pay months of payments and have no car to drive. Thank you again [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
The rear window shattered car was just sitting there.
Back Glass just randomly shattered after car was started. Car was stationary and not moving. Others have shown similar things happening.
Common problem with this generation RDX. My back glass shattered once I turned on the rear defroster. Now I have glass in my rear tailgate as well. This problem is being fixed under warranty in Canada but not in the US. Acura/ Honda are aware of this defect and still not doing anything to fix it.
12/20/21 Clear, 41 degree day, I got in my Acura RDX, closed the door and heard a very loud pop( I thought I had been shot at it was so loud). When I looked out my review window, I noticed the hole in the back windshield. The car was not on. I just closed the door. The whole back hatch windshield was shattered.
Windshield chips and cracks easily from minor road debris. My 2019 Acura RDX Advanced with approximately 22,000 miles has needed to have the windshield replaced 3 times since purchasing (fourth windshield since buying). The latest replacement lasted less than a week before cracking again. These cracks hinder the structure of the windshield, can obscure view, or refract light; limiting driver visibility and affecting the safety system. Seemingly minor strikes from road debris cause stellate chips and cracks 3-4 inches long that cannot be repaired; requiring complete replacement of the windshield and realigning of camera/radar safety systems. The windshield was replaced by professional service (Acura referral) service center using Acura replacement glass. Based only on my personal experience with other cars, this seems a too common event that is likely the result of a manufacturing defect or design flaw. Speaking with the tech at the service center, he said this is a common problem for this vehicle but could not point to any official reports or references.
WINDSHIELD CHIPS, SCRATCHES, CRACKS VERY EASILY. ONCE A CHIP OCCURS, WINDSHIELD CRACK(S) EXPAND SIGNIFICANTLY IN JUST HOURS/DAYS. THIS CAUSES OBVIOUS DRIVER INTERFERENCE OF VISIBILITY. HAVE HAD TO REPLACE 4 WINDSHIELDS PROFESSIONALLY IN 40K MILES AT 18 MONTHS FROM PURCHASE.
Mileage: 40,000
SINCE PURCHASING CAR, I'VE HAD: SQUEAKY BRAKES. ACURA IS AWARE BUT DOES NOT HAVE FIX. LANE DEPARTURE ISSUE. A LOT OF "FALSE POSITIVES" WHICH CAUSES CAR TO SHAKE AND SLOW DOWN - VERY DANGEROUS WHEN ANOTHER CAR IS DRIVING BEHIND. ACURA IS AWARE BUT DOES NOT HAVE FIX. ISSUES WITH RADIO AND APPLE CARE. DOES NOT WORK INTERMITTENTLY. ACURA HAS DONE SOFTWARE UPDATE TO FIX BUT STILL HAVE PROBLEMS. SQUEAKY WIPERS. WERE REPLACED IN SEPTEMBER. NEED ANOTHER REPLACEMENT.