2020 ACURA RDX Unknown Or Other Problems

82 complaints about Unknown Or Other

82
Complaints
0
Crashes
0
Fires
0
Deaths

This Problem Across All Years

All Unknown Or Other Complaints (82)

Jan 11, 2026

Vehicle was parked overnight and woke up and the rear glass shattered. This is highly dangerous. There are tons of glass shards everywhere

Jan 6, 2026

I was driving at 60 MPH on the Highway and the Service AWD light came on. The vehicle immediately lost all power and jerked and came to a sudden stop. And then when i tried to re apply power it was sluggish for about 30 seconds before i was able to get full power. I then pulled over to the side of the road and turned the vehicle on and off the error code disappeared. This happens at random times while driving the car and is extremely dangerous.

Dec 25, 2025

I have a 2020 Acura RDX. In December 2022 I came out to my car and when I opened the door the entire back windshield was shattered like a piece of ice. The glass broke off into little shards all over the back of the car. Also, leaving me to drive my young daughter in the freezing cold. I had it repaired which they were able to fox the glass but not get all the shards out of the car. Yesterday, December 25l4, 2025 I went to my car which had been sitting in the garage for two days and the same thing occurred. There is glass all over my car and my garage. I have a young child and dog who could step on or touch the shards.

Dec 22, 2025

One day last December it rained very hard for a couple of days. It about 6:30pm I got in my car to go to an appointment. There was water inside the cab, on the seats, inside of the windshield, in the dashboard and controls... and about 4 inches of water on the floor on both passenger and driver side. When I tried to start the car, all the electrical systems went haywire. Everything was blinking at me in the dashboard many different warnings and hazard lights. I took the car to the dealership for service. I was by service department told that drainage lines on the top where the sun visor is were clogged up and the water had backed up into the vehicle. This was no fault of my own. I have maintained this automobile with Acura only for 6 years, since I purchased it. This is serious, even though it was resolved by clearing the lines but the damage to the electrical system were extensive. Now that the lines are cleared who's to say this will not happen again? Will my car flood again someday? I believe this to be a design flaw and should be corrected by Acura as a possible. I believe it should be a recall, it could affect the safety of the driver and passengers. Thanks for your attention to this matter.

Dec 21, 2025

Car was in park and running idle and randomly the back windshield completely shattered. The car had been on for a while probably at least 20 minutes so it wasn’t that the window all of a sudden got really warm compared to the outside cold temperature. Had Safelite replaced the window, but there are still a bunch of shards of glass in the tailgate because that would have to be fully replaced in order to remove all those glass shards and there’s no other way to do it. This is apparently a very common issue on the Acura RDX and there is a Facebook group with many people having the same issue with the rear windshield randomly shattering for no reason whatsoever. It seems like Acura dealerships acknowledge this issue, but there has been no recall.

Dec 20, 2025

The rear window shattered. It is a safety issue because my window shattered as I was in a public parking lot and I had no idea. Also u had groceries in my trunk and now tiny pieces of glass was near my bags No but bulletin tsb 22-014 identified the issue

Dec 19, 2025

After work, While entering my vehicle and as i close the drivers side door; the rear windshield/window shattered randomly without external force.

Dec 18, 2025

The rear window shattered when the front passenger door was closed. Research confirms this is a known defect and has occurred with numerous other owners, even while driving. The vehicle was taken to the dealer who refused to repair, stating my vehicle wasn't included in TSB 22-014. The vehicle VIN is included in TSB 22-014. The window was repaired out of pocket with another company. There was no warning. This occurred on 12/15/2025.

Dec 6, 2025

Rear Hatch Window shattered sitting in driveway. This is a known issue and tons of people have reported it. There is many groups on facebook documenting the issue.

Dec 2, 2025

The rear window shattered when bringing it in from the colder weather to a garage. There was no impact, nor was the rear door used. The car was brough to the garage from being outside at 9 pm on 12/1. When we got in the car on 12/2 at 11:30 am, the rear window was shattered. There is no evidence of forced entry, just shattered glass on the inside. The repair is going to cost $627 The car rental is around $80

Nov 9, 2025

I was just leaving from work to home as soon as I entered in my car, I saw a big hole in my rear windshield( back glass) and it seems like whole glass shattered.

Nov 5, 2025

1/2020 and 11/2025 rear window spontaneous broke / blew up while turning car on.

Sep 20, 2025

I was parked in a parking lot and went to put groceries in the back cargo area. I pushed the button to open my rear hatch, heard a plink sound as it was raising, looked and my entire rear windshield had shattered. This is a known issue - Acura even sent out a notice bulletin but supposedly will only fix it free of charge if the car is still under warranty. I don't believe I should have to pay to fix this = it is a reasonable expectation to believe your windshields won't spontaneously shatter when there is no contact whatsoever.

Sep 11, 2025

My back window blew out, without any cause. It was parked in my driveway on a 60 degree day. There is a known issue with the 2020 Acura RDX. There is even a service bulletin Acura issued to dealerships TSB 22-014. Acura dealership said was not covered under warranty and I would need to pay out of pocket

Sep 6, 2025

When I go to accelerate to pass another vehicle car completely shuts down stops running and all warning lights come on. Car is powerless in middle of making a pass which is very concerning have to coast to side of road putting me a perilous situation hoping I don't get hit head on before I can get off the road. Took car to dealer they said bad turbo so change turbo. Two weeks after repair started to pass another car and it did it again exactly like first time. Car is currently at dealer waiting on diagnosis. I feel like this is big safety issue and I don't feel safe driving car that constantly loses power when passing someone.

Aug 18, 2025

When I closed my passenger door my rear windshield shattered

Aug 17, 2025

Parked in a restaurant parking lot, & upon leaving got into the car closed the door and the rear window just shattered. Car hadn’t been started yet & no previous damage had happened to the window. If I had been driving the car and the horrible noise it made I probably would’ve panicked and gone off the road.

Jul 19, 2025

To Whom It May Concern, I am writing to formally report a recurring and concerning design issue affecting the Acura RDX — specifically, a defect in the sunroof drainage system. Based on both personal experience and widespread consumer reports, it appears that the drainage channels are prone to clogging, which results in water accumulating and eventually leaking into the vehicle’s cabin and trunk areas. In my case, this defect has led to persistent water intrusion that has damaged the interior and raised serious concerns about mold and mildew development. Stagnant water inside a sealed vehicle can pose significant health and safety risks, especially for families and those who rely on their vehicles for daily transportation. Having the drains professionally cleared at the dealership costs approximately $300 per visit. I have been informed that this service will likely be required on a recurring basis, despite the fact that such maintenance is neither expected nor common for vehicle owners. This is especially troubling considering the cost exceeds routine maintenance like oil changes or tire rotations, and it addresses an issue resulting from design flaws — not misuse or neglect. I have contacted both the dealership and Honda/Acura customer service, only to be informed that there is no permanent solution. For a vehicle marketed as a premium product, this is a disappointing and financially unreasonable resolution. I respectfully urge the National Highway Traffic Safety Administration (NHTSA) to investigate this issue as a possible design defect that compromises vehicle safety and structural integrity. Given the volume of similar complaints found in consumer forums and online reviews, it is evident that this is not an isolated incident, but rather a widespread and systemic concern that warrants further scrutiny and potential corrective action. I also have a video of water gushing inside my car which I cannot upload and it’s unacceptable. Respectfully, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATIO

Jul 10, 2025

On 6/28/2025 My 2020 Acura RDX rear glass shattered!!!! totally shattered!!! for no reason! no chip! no damage! it just shattered!! the WHOLE rear glass was shattered!!!! 

Apr 27, 2025

This was a spontaneous explosion of the rear lift gate window. The car was not even turned on; I had just gotten into it. There was a sound like a gunshot, followed by glass shattering both into and outside the car. I dropped immediately in the seat, and when I started breathing again, I got out of the car, and saw the window. Thanks to my grandson’s research, I now know this is, and has been, an issue with the Acura RDX. There. was absolutely no warning prior to this occurrence.

Apr 19, 2025

Rear window shattered sitting idle in the driveway. Acura told me replacing would be $1,107.00. To my knowledge they are aware of issue but not taking responsibility.

Apr 7, 2025

Rear window shattered while sitting parked.

Mar 19, 2025

The back window completely shattered, with shards of glass falling both in and out of the car. It is a known defect. It happened completely out of the blue. I don't understand why this isn't a recall. I also don't understand why I had to pay for a know defect. I'm grateful I was not on the highway when it happened. I was on my street but it was in a downpour.

Mar 12, 2025

The rear windshield of my car shattered by itself. The car had pieces of glass everywhere in the back. Acura is aware of an issue with this windshield in models RDX from 2019 to 2023. They sent a Technical Service Report (TSB 22-014) to their dealers asking to replace the windshield on these cases. We took the car to the dealer for inspection, and they took pictures showing that the car did not have any damage that could have created the problem, but they claim that Acura refuses to cover the repair anyways.

Feb 9, 2025

The rear glass has shattered twice in February. First time January 2022 and second time February 2025. The vehicle has been parked when this incidentoccurred. Both occasions has been un winter conditions temperatures. As one can imagine, a shattered rear window isn’t just a minor inconvenience. The rear windshield is crucial for protecting passengers from outside elements and potential hazards during a drive. The first incident was handled by my auto insurance and a rework by the dealer at my cost The second incident Acura covered 75% of the cost while I was held responsible for the remaining 25% No warning were present prior to incident

Feb 1, 2025

REAR WINDOW SHATTERED

Jan 28, 2025

Rear Windshield shattered just sitting in driveway. Did some research and found out Acura knows about this through TSB 22-014.

Jan 27, 2025

The rear window has busted out on its own twice with glass everywhere. First time went through insurance second time I went through the dealer ship. I disappointed in Acura telling me there is nothing they can do to prevent this. It’s a defect in the car. It is dangerous and messy at my cost!

Jan 26, 2025

There is known issue where the rear glass will just randomly shatter. My car was parked and no one was near it. I came out to leave and I noticed the rear glass was shattered. This issue has been reported by thousands of other RDX owners. It’s absolutely insane that this isn’t recalled and covered by Acura. Additionally, it has been over a year and they still have not contacted me about the part to the fuel pump recall. They claim they don’t have the part in. It’s been over a year that I’ve been waiting.

Jan 25, 2025

This is the second time my back windshield has spontaneously crumbled! I’ve never had this to happen to any car I’ve ever owned. What is wrong with g with this vehicle. I’ve seen on you tube and til you that I am not the only owner this has happened.

Jan 25, 2025

Open the driver door to start the Vehicle and while closing the door the Back windshield shatter.

Jan 24, 2025

Back window shattered.. Acura refused to cover the repair

Jan 24, 2025

Back window shattered.. Acura refused to cover the repair

Jan 21, 2025

My rear window has exploded twice in less than a year. American Honda is aware of this problem and has issued a service bulletin, 22-014. American Honda is refusing to pay my out of pocket expenses totalling $1,100.00. There is a class action suit in CA against American Honda. In both situations my window exploded, parked, for no reason. This is also a safety issued with glass shattering with passengers in the back seat, or also while I am driving. The lawsuit said the defroster (rear) is defective. Please look at all the internet postings on this. To include facebook which has a group called "Acrua Shattered" First incident was 1/22/2024, and the last was on 12/27/2024. Please help us consumers.

Jan 10, 2025

Issue associated with existing TSB 22-014. Rear windshield glass spontaneously shattered when opening driver door. No other damaged to the glass prior, the car power was off as car had been sitting during work hours. Car was brought to local dealership and issue discussed with service team. It was escalated to service director, Dave. With the existing manufacturer warranty being expired as the vehicle has surpassed 4 years or 50,000 miles (51,153 miles) and having knowledge of the existing service bulletin he offered to submit a good faith claim without guarantee as no current recall has been established to this VIN. I called Acura Honda corporate to also report a good faith claim and opened a case number which will be dispatched to a case manager for further investigation. Meanwhile, I have no car and no guarantee for replacement or repair. I didn’t feel it was safe to be driving a vehicle with loose shattered glass and open air during winter rainy season having a toddler. I am left without a vehicle and need to consider alternatives due to this hazardous inconvenience.

Jan 8, 2025

The rear windshield glass shattered without warning, due to a design flaw from the manufacturer.

Jan 2, 2025

Driving on the road my back glass windshield randomly blew out. Upon further investigation seems to be a common issue with this make/model/year. Many other owners of this model have shown this to be a problem for them as well. Refer to Facebook group “Acura Shattered”. Local dealer also said they have had several this had happened to. Very unsafe and very concerning that it will happen again

Jan 2, 2025

Shut driver side door and the rear hatch glass shattered.

Dec 31, 2024

I am submitting this formal complaint to report a recurring safety issue with my vehicle, a 2020 Acura RDX. Specifically, the rear window glass has unexpectedly shattered on two separate occasions without any apparent cause or external interference. What component or system failed or malfunctioned, and is it available for inspection upon request? The rear window glass is the component that failed, and it is available for inspection upon request. How was your safety or the safety of others put at risk? The sudden shattering of the rear window glass posed a significant safety risk. Broken glass could have flown into my eyes or injured anyone near the vehicle. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, Acura is aware of this issue as it has been reported by other owners of similar models. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The police have inspected the vehicle following the incidents. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? No, there were no warning lamps, messages, or other symptoms prior to the failure. To provide more context: The first incident occurred during cold, snowy weather, which I initially suspected might be a contributing factor. However, the second incident took place during moderate weather conditions, eliminating extreme temperatures as a possible cause. Both times, the vehicle was stationary while I was inside my workplace, and surveillance footage confirmed that no individuals or external factors were near the vehicle. After researching this issue, I found that other Acura RDX owners, particularly models from 2019-2024, have experienced similar occurrences of rear window glass shattering without cause. Despite this, Acura has not issued a recall or provided guidance on resolving the issue. I urge the NHTSA to investigate this matter

Dec 29, 2024

The rear windshield spontaneously smashed while my vehicle was parked in my driveway.

Dec 28, 2024

Rear window shattered while parked inside garage for no apparent reason

Dec 25, 2024

Rear window shattered with out incident. Car was off and in park. Nothing hit it to cause it to break

Dec 20, 2024

Rear window shadowed due the defroster. The defroster is making the rear window break. When using the defroster it is making the rear window break into pieces.

Dec 16, 2024

Panoramic sunroof. Makes loud popping noises while going over uneven terrain such as speedbumps. I fear that this could result in breakage of the sunroof glass causing serious safety concerns to myself or other passengers. It would also make the vehicle susceptible to the elements.

Dec 14, 2024

Upon opening rear hatch I noticed glass falling into trunk area, when closing hatch the window was shattered with no entry sign of foreign object. No branches, rocks or other foreign objects in parking space or around vehicle. Was parked in private home lot.

Dec 9, 2024

Closed passenger side front door and rear glass shattered. Car was not running.

Dec 8, 2024

The rear window shattered out of no ware when driving in cold conditions and the rear defroster was on.

Nov 23, 2024

The “heads up display” on the windshield that shows the vehicle speed becomes blurry. This is a safety issue because a person can believe he is going a speed that is incorrect. This is particularly troubling when the vehicle is traveling at a much faster speed than appears on the windshield. In the past there was an incident where my vehicle was traveling 10 mph faster than I thought because of the blurred heads up display image. Acura/Honda is aware this is an issue (service bulletin 20-046) but has not taken action to correct the safety issue.

Nov 17, 2024

The rear tailgate glass spontaneously shattered when the vehicle was parked/not operating with nothing hitting the back glass. The only operating change over the past two weeks prior to the shattering was regular morning use of the rear defroster. Rear tailgate was never slammed.

May 15, 2024

Exploding Moon Roof.

Mar 29, 2024

Rear cargo glass spontaneously shattered while vehicle parked. This occurred between 1:45 pm-5:00 pm on a clear day with outside temperature of 65° Review of camera footage from neighboring building shows no evidence of impact by foreign object.

Mar 20, 2024

the back glass on my hatch shattered as I opened and closed my door yesterday and this is not the first time it has happened. My car was parked at my train station where I've parked it for years. I usually remote start it a head of time so when i arrive at the station it would be warmed up and ready to go, when I arrived at the station I opened my back drivers door and placed my bag in the back seat and closed the door when I heard a sound but thought my bag had fell over and the contents were out so I got in the drivers seats and that's when i heard the sound a second time and when i looked in my rear view mirror all i could see was the shattered glass, I can't begin to tell you how I felt this was the moment i dreaded once again. I reached out to my dealership and then Acura Client Services but no one wants to take responsibility, just get the run around. Please let me know what can be done I fear this will occur again and again.

Feb 6, 2024

I came out to the garage to get in my car, and I noticed the back window had a huge hole in it. The car was parked in the garage overnight, and did not have the window issue when it was parked. The glass just disintegrated. This is a known issue to occur on this vehicle. Called the dealership and they knew about this issue. There is a California class-action lawsuit against Honda for this issue

Jan 28, 2024

The rear window failed. The temperature outside was about 27 degrees F and the rear defroster control was turned on. I heard a loud popping noise, but I didn't realize what happened until I got home. When I went to raise the back door, I realized the rear window had shattered. I was close to home and it would have been worse if I was out of town. I immediately called my local Acura dealership where the vehicle was purchased (Egg Harbor Twp., NJ) and left a voice message. They never returned my call. It wasn't safe to drive with since the rear window shattered and there was a large hole in the window. I could not drive the car for several days until the rear window was replaced. No one inspected the rear window except for the person hired to replace the window. This person said they had done another rear window on a car similar to mine the prior week. Although the window was replaced, the problem may still be an issue if it was caused by the rear defroster control.

Jan 22, 2024

Got in my 2020 Acura RDX this morning and as I was about to start my car the windshield shattered. I contacted the dealer and they are stating that the issue with my windshield is not under warranty and I have to cover it even though it is a manufacturer defect. Acura does have a bulletin out but the dealer is stating that this issue is ended with my car warranty. I have bumper to bumper and powertrain but no coverage for glass.

Jan 10, 2024

What happened to my 2020 Acura RDX was the rear window randomly broke after closing the driver door (this happened on Tuesday, [XXX]). I was doing some research and it seems as if maybe this had something to do with the electrical defrosters on the rear window. I even talked with my dealership (Highland Park, IL "Acura") and they made it sound like they've "never heard of this happening." I sent the dealer a picture of my vehicle and even sent them the articles that I found on this issue, and got no responses. They proceeded to think I wanted to buy a new vehicle; I have no problems about my car; I love it, however, this actually happened to this same car a couple of years back, so the fact that the dealership claims they've never heard of it is a lie. Thankfully, the window was replaced and fixed today (although I was disappointed it took a week for it to get fixed, I'm glad it is back to normal). What concerns me though, since this has happened 2 times in the last 4 years, I am worried it will happen again in the future. I am displeased with the communication I have received from the dealership. Essentially, I don't think it is fair that I have to pay for something that is clearly a defect of the vehicle itself. Please help guide me in the right direction to receive some closure on this situation. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Dec 15, 2023

The rear trunk glass shattered on its own when the car was parked. This appears to be a known issue and Acura has TSB about it. They should recall the vehicle and fix at their expense.

Nov 27, 2023

I was driving and all of a sudden my back windshield cracked everywhere. Nothing hit it. It was cracked everywhere then glass started to fall out and into my car.

Jun 30, 2023

2021- Reporting a clicking sound coming from the passenger's rear. Reported several time unable to find reported clicking noise. Service Manager and Serice Tech rode with me to try to locate noise - on two occasion noise was heard and services were done (brake and tires) only to have the noise return the next day. Ownership of vehicle is now into the 3nd year and noise is still heard. I suggested to look at the struts. Service tech indicated it's not the struts.

Apr 10, 2023

Rear windshield mirror shattering due to defroster grid

Mar 16, 2023

This is the 2nd time that the liftgate glass has shattered. The first time this happend I thought maybe someone threw a rock and shattered it. But it has just happended again where the liftgate glass has shattered for no apparent reason. I googled the problem and apparently a lot of other people have had the same issue happen to them. I cannot drive without a rear windshhield so I have an appointment to get it replaced on Tuesday the 21st of march. The vehicle has not been inspected by the manufacturer but I will take it to Acura this afternoon. From what I have read, they will not do anything about it, other than replacing the window and charging for it. There were no symptoms that appeared before the glass shattering.

Mar 8, 2023

“I went to my garage to get my car and off to work supposedly, I put my bag inside the car back set and close it after that I heard a crinkling and shattering noise. When I checked around I saw the rear windshield of my car is totally shattered before I get in the vehicle and before starting. It sounded as if something was in the rear of the vehicle. The entire rear window glass was shattered. There was no impact, no foreign object hit it, etc. It simply shattered while sitting in the driveway, with the vehicle off, when I closed the door. “ I cleaned my car last night and no indentation or any crack or line on the window but the shattered line is ALL OVER THE REAR WINDOW literally. And per my research, says that tons of ACURA RDX 2019 and UP models have this kind of sudden shuttering of the rear window without any hit. This is very dangerous .. Good thing my situation is not like the others that their rear window suddenly broke while on the highway. Hopefully, a JUST will be served. And it's not right for us owners to pay for this situation (rear glass + service fee), and I lost my job today because of this situation. THIS IS VERY UNSAFE for anyone who owns this kind of car. VERY UNACCEPTABLE since ACURA already know about this issue before and still they are selling this kind of defective car.

Feb 20, 2023

Rear window shattered on its own just sitting in the driveway

Jan 28, 2023

I went out, got in the vehicle and before starting, I heard a crinkling/rustling noise. It sounded as if something was in the rear of the vehicle. I got out of the vehicle and walked to the back and the entire rear window glass was shattered. There was no impact, no foreign object hit it, etc. It simply shattered while sitting in the driveway, with the vehicle off, when I closed the door. This is a huge safety risk. I have contacted Acura. There is no current recall, but there is a current safety bulleting regarding this issue. Apparently it has happened to thousands of people who own an RDX model years 2019-2022. I cannot believe that this is not an active recall, given the number of reports and the safety concern.

Jan 12, 2023

The back windshield just shattered when I closed the drivers door. I looked online and it seems like a known issue and Acura is not taking any responsibility for it.

Jan 9, 2023

At the end of the work day, I approached my car that had been remotely started through the app approximately 5 minutes prior. I put my work bag in the back driver side, closed the door, then heard small items hitting the ground. I went to the back of the car and found the back window on the lift gate shattered. The door wasn’t slammed. The lift gate has only ever been operated with the power feature.

Jan 8, 2023

While accelerating on the highway the vehicle lost power. Pressing the gas did nothing. Engine light blinked

Aug 17, 2022

On two occasions now my vehicle was parked at the train station and I have returned to the back window being cracked. The first time (11/21) when I shut the rear passenger door I heard the glass crack. There was a small hole near the bottom center which quickly expanded as doors were closed. The second time (8/22) I walked up to my vehicle and there was a large hole in the rear window which looked exactly the same. Both times glass was also broken around the edges. We are confident it is not vandalism due to the fact that the vehicle was parked in an open well-monitored area, nothing was taken and no other cars were damaged. Something must be defective.

Apr 1, 2022

Hi, I have a 2020 Acura RDX, and it haves a popping and cracking sound on the speaker even wend the radio is of. And it have being check buy the dealer Bella International in Puerto Rico, and they say they cant fix it, to keep using it like that and that’s not an answer to my problem, know they are not answering the phone, the unit is still on warranty, please what can I do? Thanks

Mar 27, 2022

The vehicle is a 2020 Acura RDX Advance, with 12,600 miles and was purchased new 17 months previously. On March 4, 2022 the MOONROOF EXPLODED. While driving I heard a "pop" from above my head. Fortunately the inner roof cover was closed such that the shattered glass did not enter the cabin - had the inner roof been open driver and passengers would have been endangered due to the broken glass. Vehicle was taken immediately to the Acura dealer for inspection. They took pictures (not available to me) and submitted to Acura corporate. After waiting for over a week the dealer finally contacted me stating the moonroof would not be covered under warranty. I submitted claim to my insurance and the roof has been repaired. The moonroof explosion happened suddenly and unexpectedly, no object hit the roof.

Feb 22, 2022

On Feb 14, the back window exploded and shattered on its own, additional the fron windshield was cracked from one side to the next. I came out of my office to find a hole in the back window, shattered glass every where . No one was in or around the vehicle, no vandalism or impact occured to the car. Now the remaining pieces of shattered glass are in the door which could not be removed. This is the 1st car I have ever had to have this type of issue. I have been a loyal Honda car owner for over 15 years. I lease this car in Sept 2021, I'm not sure why the window would be exploding on its own.

Feb 11, 2022

Rear windshield spontaneously shattered while car was idle. Seems to be a common issue especially in the cold. Outside temp was about 20F when it happened.

Feb 3, 2022

On the date of the incident, I remotely started my car from the office before leaving for the day. I got into my vehicle shut the door, started the vehicle (push start), and heard a loud sound that sounded like a gunshot and something shattering. I looked around my surroundings and noticed my rearview window was shattered. The rear window had a large hole slightly just above the rear wiper. I immediately went back into the office to tell one of my co-workers what occurred. My co-worker assisted me with cleaning up the glass and securing the window to get home safely. After arriving home, I called to report the incident to my insurance company and was advised to follow-up the next morning. Later that night I discovered this has been occurring with multiple Acura RDX vehicles in the US and Canada. The next morning I immediately called Rosenthal Acura to report the incident to my service advisor. I asked him if Acura was aware of this occurring with other vehicles. I was told he was aware this occurred with another vehicle but, I was told the corporate office has not made the dealership aware of this occurring with any other vehicles. As a result, it was suggested that I report the incident to my insurance provider. This appears to be an issue with multiple 2019-2021 Acura RDX drivers in the US and Canada. The Canadians appear to be acknowledging the issue and fixing the vehicles. The US needs to protect the consumers and immediately recall and inspect these vehicles. Some drivers are reporting this incident occurring on multiple occasions. I am grateful this did not happen while I was driving home. The idea of glass shattering while driving could be dangerous for the driver, passengers, and others on the highway. This is a safety problem that needs to be immediately addressed.

Jan 18, 2022

Back windshields have been spontaneously shattering. Sitting in my car parked for 20 minutes waiting for my son and the back window shattered…all the edges with a strange crack and the glass appeared shattered…ran my hand across it and cut my finger. People that came over to the car had me lift the hatch and the center of the window fell in. I joined an RDX owner Facebook page and it seems like this is happening to a lot of people.

Jan 15, 2022

Back windshield spontaneously shattered

Jan 15, 2022

Car was parked in the garage ..woke up in the morning found my car back window glass shattered

Jan 14, 2022

As normal I remote started my vehicle. Walked over to my vehicle opened my driver door and closed it normal.. all of a sudden my rear window shattered!

Jan 13, 2022

When closing driver side door, rear window shattered and blew out.

Mar 31, 2021

BACK UP CAMERA DOES NOT WORK AS INTENDED IN THE DARK. ON CHANGING GEAR SELECTOR TO REVERSE, THE BACK UP IMAGE IS ALMOST COMPLETELY BLACK WITH A SLIGHT REFLECTION OF THE REVERSE LIGHTS ON THE BLACK TOP. ONCE A PROXIMITY SENSOR IS TRIGGERED (E.G. PEDESTRIAN WALKS UP CLOSE TO THE CAR), THEN THE CAMERA SWITCHES INTO DARK MODE, AND THE IMAGE IS APPROPRIATELY ILLUMINATED FOR ADEQUATE VISUALIZATION OF SURROUNDINGS. IN ATTACHED PICTURES IT IS NOTED THAT A PROXIMITY SENSOR HAS TO BE TRIGGERED BY A PERSON WALKING CLOSE TO THE CAR, BEFORE WHICH THEY ARE NOT VISIBLE. THE SIDE AND FRONT CAMERA ARE FINE AS SEEN IN THE SCOUT VIEW AS WELL ON THE SCREEN, THE REAR ONE IS THE ONLY THAT REQUIRES A SENSOR TO GO OFF TO TRIGGER THE DARK MODE. THE CAMERA WORKS FINE IN BRIGHT AREAS. FROM A GARAGE, FOR EXAMPLE, SURROUNDED BY CLOSE OBJECTS, WHICH INVARIABLY TRIGGER A PROXIMITY SENSOR, THE BACK UP CAMERA WORKS FINE. FROM A DRIVEWAY, FOR EXAMPLE, WHERE THE CAR IS SWITCHED ON WITHOUT ANY OBJECT TO TRIGGER A PROXIMITY SENSOR, THE BACK UP REAR CAMERA WILL NOT WORK UNTIL A PROXIMITY SENSOR IS TRIGGERED. SEEMS TO BE A RANDOM OCCURRENCE, AS SOME OWNERS OF SIMILAR TRIM LEVELS HAVE BEEN HAVING THE SAME ISSUE, WHILE OTHERS HAVE NO ISSUES, AND CAMERA WORKS AS IT SHOULD. THE DEALER REPORTS THAT THE CAMERA SYSTEM IS WORKING WITHIN SPEC. GIVEN THAT THE REAR WINDOWS ARE ALL TINTED, THIS POSES AN UNACCEPTABLE, AND EASILY AVOIDABLE HAZARD FOR BACKING UP ONTO A STREET WITH PEDESTRIAN TRAFFIC IN THE DARK. ATTACHED FILES: IMG_7298 BEFORE SOMEONE APPROACHES. SCREEN IS TOO DARK. IMG_7299 AS SOMEONE APPROACHES - YOU CAN SEE THE SENSOR STARTS GOING OFF, BUT SCREEN IS STILL DARK. IMG_7300 THE SENSOR CONTINUES TO GO OFF, BUT NOW THE CAMERA IS BETTER ILLUMINATED. IMG_7302 AND IMG_7303 AFTER PEDESTRIAN HAS MOVED AWAY, THE CAMERA STAYS BETTER ILLUMINATED, AND ON PAR WITH OTHER BACK UP CAMERA SYSTEMS.

Mileage: 10,000

Oct 11, 2020

CAR CAME TO SUDDEN STOP WHEN CROSSING A INTERSECTION WITH TRAIN TRACKS IN THEM COLLISION AVOIDANCE SYSTEM CAME ON THEIR WAS NO OTHER CAR AROUND ME EXCEPT FOR METAL TRAIN RAILS TO MAKE SENSOR REACT. THEIR WAS NO ONE BEHIND ME BUT COULD HAVE CAUSED MAJOR ACCIDENT. THE VEHICLE WAS IN A METROPOLITAN AREA AND ON CITY STREETS WITH NO BAD WEATHER.

Mileage: 5,500

Sep 16, 2020

THE INFORMATION SYSTEM FAILS TO UPDATE AND THE SCREEN GOES BLANK WHICH TURNS OFF THE BACKUP CAMERA. MY WIFE IS DISABLED DUE TO NECK AND BACK ISSUES AND NEEDS THE CAMERA TO OPERATE THE VEHICLE. DEALER SAYS THE POSSIBLE SOLUTION IS TO REMOVE THE THE BATTERY CABLES. MY WIFE IS 63 AND IS NOT ABLE TO DO THIS. WE HAVE TRIED THE UPDATE FIVE TIMES. THE DEALER REPLACED THE WIRING HARNESSES AND IT JUST FAILED AGAIN. THE SERVICE TECH. SAYS THERE ARE HUNDREDS OF ACURA S THAT DO THIS

Mileage: 200

Aug 24, 2020

WHEN TRAVELING AT 70-75 MPH ON HIGHWAY, MY ENGINE LIGHT CAME ON. THE CAR SUDDENLY STARTED TO DECELERATE UNTIL I COULD ONLY GO 25-30 MPH (NO MATTER HOW MUCH I PRESSED THE GAS PEDAL). I HAD TO DRIVE ABOUT 5 MINS. LIKE THIS (WITH MY 4-WAY FLASHERS ON), AS CARS PASSED AROUND ME AT HIGH SPEED, UNTIL I COULD FIND A SUITABLE PLACE TO PULL OVER ON THE SHOULDER. ONCE SAFELY ON THE SHOULDER AND STOPPED, I SHUT OFF THE CAR, WAITED ABOUT 2 MINUTES, THEN RESTARTED THE CAR - THEN EVERYTHING SEEMED TO BE FINE. I DROVE HOME WITHOUT INCIDENT. THE NEXT DAY I TOOK IT TO THE ACURA DEALER AND THEY ACTED LIKE IT MIGHT HAVE BEEN THE LANE ASSIST TECH GETTING CONFUSED BY THE LINES ON THE HIGHWAY, OR BY WATER PUDDLES. THEY SAID THAT BECAUSE I SHUT THE CAR OFF AND RESTARTED IT, THAT ANY "CODES" THAT MIGHT HELP THEM FIGURE THINGS OUT WERE LOST. THEY SAID NEXT TIME, DO NOT RESTART THE CAR BUT HAVE IT TOWED RIGHT TO THE DEALER. I POINTED OUT HOW INCONVENIENT AND UNSAFE THAT MIGHT BE TO DO! THEY ALSO SAID THEY HAD HEARD OF NO OTHER 2020 ACURA RDX WITH THIS PROBLEM. I POINTED OUT THAT I FOUND A BUNCH OF OWNERS ONLINE WHO HAS REPORTED THIS WITH 2019 RDXS. THEY CONCEDED THAT THEY JUST DIDN'T KNOW WHAT WAS GOING ON. FINALLY, I WANT TO NOTE THAT THIS CAR IS ONLY 2 WEEKS OLD!! I JUST BOUGHT IT AND THIS HAPPENED :(

Mileage: 750