2003 ACURA TL Air Bags Problems

This complaint relates to safety recall campaigns work regarding my 2003 Acura TL car's SRS (air bags). I took my car to the Acura Service Center in Guaynabo, PR, for recall related repairs at various times during 2022 and 2023. The last time was [XXX]. The PROBLEM is that the Acura center's initial recall-related repair may have been faulty, thus causing the SRS warning light to turn on and stay on while I drive the car. The SRS warning came on a few days after the initial Acura service was performed. I was told during the second visit that they just had to reset something in the car's computer to turn off the SRS warning. But the SRS warning light would turn on again a few days after each service visit. The last time I took the car to Acura regarding this problem was on [XXX]. At that time, I requested a thorough diagnosis of the SRS problem. After that visit , the Acura service center sent me a video of the inspection work performed. However, that video and the $144.95 invoice paid, do not show that any SRS diagnosis work was done. They just did a "multi point" car mechanical condition inspection. Regarding the SRS problem, they again turned off the SRS warning light but did not indicate that in the video or the invoice. A few days later, the SRS warning came back on again. I called the national Honda HQ offices in the California, a few months ago. I expressed my frustration with the Acura dealer's failure to resolve this safety problem. They told me that they could not do anything, that I have to go back to the Acura dealer in PR (something that I already did, various times.) This is why I am now submitting this complaint to NHTSA. I present this complaint as a failure of the Acura corporation to satisfactorily perform the SRS safety recall work. They must re-do the work adequately on my Acura TL 2003 automobile. Please help. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Unknown

The contact owns a 2003 Acura TL. The contact stated while driving 65 MPH, the SRS warning light illuminated. The vehicle was taken to the dealer and the contact was informed that the front driver's side air bag PODS control unit and sensor needed to be replaced. The vehicle was not repaired. The contact stated that he contacted the manufacturer who confirmed that there was a manufacturer recall for the front driver's side PODS control unit and sensor. The VIN was included in the recall however, the vehicle was not serviced under the recall because the recall had expired. The contact stated that the manufacturer representative stated that the PODS control unit and sensor recall should have been remedied under NHTSA Campaign Number: 19V182000 (Air Bags). The contact stated that a case was opened. The approximate failure mileage was 220,000.

Mileage: 220,000

SRS LIGHT IS ON

Mileage: 264,038

2003 ACURA T.L WAS IN MOTION WHEN THE VEHICLE STARTED SLIPPING ON 2ND GEAR. THEN WHEN VEHICLE WAS STATIONARY IT WOULD NOT MOVE IN REVERSE GEAR. AS I WAS ON HIGHWAY THE CAR STARTED JERKING OUT OF CONTROL, I COULD NOT ACCELERATE, VEHICLE BARELY WANTED TO MOVE SO I PUT IT IN #2 GEAR SO IT WORK CATCH AND I WAS ABLE TO DRIVE TO SAFETY WITHOUT ANYONE GETTING HURT. VERY FRIGHTENING AND DANGEROUS. PROBLEM MUST BE ADDRESSED IMMEDIATELY.

Mileage: 167,000

TL* TAKATA RECALL. THE CONTACT OWNS A 2003 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V182000 (AIR BAGS). THE CONTACT STATED THAT THE BRAKE LIGHT ILLUMINATED AND THE BRAKES SQUEAKED. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.

I NEED TO MAKE A COMPLAINT AGAINST AMERICAN HONDA MOTOR CO., INC. THIS ENTITY HAS BEEN SENDING ME LETTERS, CALLING ME AND KNOCKING ON MY DOOR FOR THE LAST TWO YEARS ABOUT AN AIRBAG INFLATOR RECALL. EACH TYPE THEY CONTACT ME I TELL THEM I NO LONGER OWN THIS VEHICLE. IT WAS TRADED IN OVER TWO YEARS AGO. EVEN THOUGH I MAY STILL BE REGISTERED AS THE OWNER, I HAVE NO IDEA WHO TRULY OWNS THIS VEHICLE AS IT WAS TRADED IN AT A DEALERSHIP. I FILLED OUT A VEHICLE TRANSFER NOTICE OVER TWO YEARS AGO BUT HONDA ACURA KEEPS CONTACTING ME ABOUT THIS RECALL ON A MONTHLY BASIS, TO THE DATE! SOMEONE PLEASE GET THEM TO STOP OR FURTHER ADVISE ME IF I SHOULD JUST IGNORE THEIR LETTERS. THANK YOU!

Mileage: 100,000

"TAKATA RECALL" LAST FEW DIGITS OF VIN 002098, IM CONTACTING YOU BECAUSE WE HAD OUT RECALL FIXED OVER A WEEK AND THE VIN STILL COMES UP AS INCOMPLETE THIS IS HINDERING ME FROM STARTING MY JOB WITH UBER IVE CONTACTED HOMDA ON SEVERAL OCCASIONS JUST TEO DAYS AGO I SPOKE WITH A LADY (CAN'T REMEMBER HER NAME) WHOM WAS EXTREMELY RUDE BY OVERTALKING ME AND BECAME VERY ARGUMENTATIVE AS O TRIED TO EXPLAIN MY SITUATION AND LET HER KNOW THAT I NEEDED HONDA TO UPDATE THIS REPAIR WITH NHTSA IN ORDER TO START MY JON WITH UBER, AND THAT THE PAPERWORK WOULD DO ME NO JUSTICE, UBER NEEDED THE UPDATE SPECIFICALLY IN THE SYSTEM AS REPAIRED AND NOT INCOMPLETE SHE BASICLY TOLD ME, IT WASNT THEIR ("HONDAS") PROBLEM, EVEN THO THEY FIXED IT SHE SAID IT WAS ACURA'S PROBLEM LEAVING ME EVEN MORE CONFUSED AND FRUSTRATED AS I'VE BEEN INCONVENIENTLY, AND UNWILLING UNWILLING PLACED INN THIS SITUATION, THIS HAS CIST ME TOME AND LOTS OF MONEY FROM NOT BEING ABLE TO WORK AND NOT EVEN MY FAULT TO BEGAN WITH. ALL I WANT IS THIS ISSUE TO BE RESOLVED SO I CAN START WORK, TO TOP EVREYTHING OFF, THEY DIDN'T GIVE US ANY PAPERWORK MY HUSBAND WAS TOLD TO SIGN A DOCUMENT THAT THE REPAIR WAS FIXED AND HE WAS SMART ENOUGH TO TAKE A PICTURE WHICH I WILL TRY TO ATTACH TO THIS COMPLAINT AND I PRAY YOU ARE ABLE TO RESOLVE THIS AS QUICKLY AS POSSIBLE. I ALSO SHOWED THIS DOCUMENT TO UBER AND THEY SPECIFICALLY SAID, THEY COULD NOT EXCEPT IT BECAUSE IT NEEDS TO SHOW IN THE SYSTEM ONLINE THAT THE RECALL ATTACHED TO MY VIN HAS BEEN COMPLETED/REPAIRED, AND AGAIN UNFORTUNATELY AFTER BLOOD SWEAT TEARS AND MOUNTS OF FRUSTRATION , INCONVENIENCE, AND LOSS WAGES IT STILL HAS NOT BEEN RESOLVED. PLEASE HELP US!!

TL* TAKATA RECALL. THE CONTACT OWNS A 2003 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V320000 (AIR BAGS). THE VEHICLE WAS TAKEN TO ESSERMAN INTERNATIONAL ACURA (305-477-6666, LOCATED AT 10455 NW 12TH ST SUITE A, DORAL, FL 33172) WHERE THE RECALL REPAIR WAS PERFORMED; HOWEVER, THE AIR BAG INDICATOR FLASHED ON AND OFF. A COUPLE OF YEARS LATER, THE CONTACT RECEIVED ANOTHER NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V182000 (AIR BAGS). THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND THE TECHNICIAN STATED THAT A DIAGNOSTIC TEST NEEDED TO BE PERFORMED AT THE CONTACT'S EXPENSE. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED AFTER THE INITIAL REPAIRS WERE PERFORMED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT PROVIDED.

TAKATA RECALL. THE AIRBAG LIGHT IS ON CONSTANTLY, INDICATING A SAFETY ALERT AND THE NEED FOR REPAIR.

Mileage: 35,000

TAKATA RECALL PASSENGER AIRBAG WARNING LIGHT STAYS ON

Mileage: 140,000

TL* THE CONTACT OWNED A 2003 ACURA TL. WHILE THE VEHICLE WAS IDLING AT AN INTERSECTION, IT WAS REAR ENDED BY ANOTHER VEHICLE. AS A RESULT, THE CONTACT'S VEHICLE REAR ENDED THE PRECEDING VEHICLE. DUE TO THE CRASH, THE DRIVER'S SEAT COLLAPSED INTO THE BACK SEAT AND FRACTURED INTO TWO PIECES. THE PASSENGER SIDE AIR BAG DEPLOYED, BUT THE DRIVER'S SIDE AIR BAG DID NOT. THE DRIVER'S SIDE AIR BAG WAS JUST REPLACED EIGHT MONTHS BEFORE PER THE TAKATA RECALL. A POLICE REPORT WAS FILED. THE CONTACT RECEIVED MEDICAL ATTENTION FOR CUTS UNDER THE RIGHT KNEE AND ALSO X-RAYS FOR HIS RIGHT SHOULDER, WHICH LOCATED A TORN RIGHT ROTATOR CUFF. SURGERY WAS REQUIRED. THE VEHICLE WAS TOWED TO AN INDEPENDENT HOLDING YARD. THE VEHICLE WAS DEEMED DESTROYED. THE FAILURE MILEAGE WAS 190,000. THE VIN WAS UNAVAILABLE.

Mileage: 190,000

TAKATA RECALL - OTHER 2003 ACURA TL CARS ARE CONSIDERED TO BE IN A"HIGH RISK POPULATION". . . WITH A VERY DANGEROUS DEFECT...RISK POSED BY THESE AIRBAG INFLATORS IS GRAVE...IT IS CRITICAL THEY BE REPAIRED TO AVOID MORE DEATHS." THE PASSENGER SIDE AIR BAG ON MY CAR HAS NOT BEEN REPAIRED, NOR IS IT ON RECALL. MY VIN NUMBER WAS NOT IN YOUR SYSTEM WHEN I HAD IT CHECKED. HAS MY CAR BEEN OVERLOOKED. IT HAD THE DRIVERS SIDE AIR BAG FIXED IN 2015, BUT THE PASSENGER SIDE AIR BAG IS TAKATA AND HAS NOT BEEN FIXED. PLEASE LOOK INTO THIS. [XXX] I HAVE TRIED TO TELL PEOPLE ABOUT THIS PROBLEM. PLEASE LOOK INTO IT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

Mileage: 73,000

WHY NOT REQUIRE REPLACEMENT OF TAKATA AIRBAG ON PASSENGER'S SIDE AS WELL AS FOR THE DRIVER'S SIDE? BOTH WOULD CREATE THE SAME HAZARD THAT STIMULATED THE ORIGINAL CALL TO REPLACE THE INFLATOR FOR THE DRIVER"S SIDE OF THE AUTOMOBILE!

TL* THE CONTACT OWNS A 2003 ACURA TL. WHILE DRIVING 35 MPH AROUND A CURVE, THE VEHICLE FAILED TO BRAKE OR ACCELERATE AND THE TRANSMISSION SEIZED. THE STEERING WHEEL ALSO BECAME VERY DIFFICULT TO TURN. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE AND LEFT THE ROAD. THE CONTACT CRASHED INTO AN EMBANKMENT AND A TREE. THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED INJURIES TO THE HANDS, WRISTS, HEAD, ANKLE, CHEST, AND SHOULDER. MEDICAL ATTENTION WAS REQUIRED AND THE CONTACT VISITED HIS PHYSICIAN AFTER THE CRASH. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V176000 (POWER TRAIN). THE APPROXIMATE FAILURE MILEAGE WAS 263,138.

Mileage: 263,138

AIR BAG WARNING LIGHT IS ON.D5 LIGHT FLASHING ON TRANSMISSION

Mileage: 34,000

TAKATA RECALL, SRS LIGHT CAME ON IN MY CAR AND MY CAR HAS NOT BEEN IN AN ACCIDENT, I HAVE HAD FUSES CHECKED , AND NOTHING WRONG WITH ANY OF MY SAFETY EQUIPMENT MY LIGHT STILL STAYS ON. CALLED ACURA DEALER JUST GOT THE RUN AROUND AGAIN AND AGAIN. THE VEHICLE WAS IN MOTION WHEN LIGHT CAME ON STREET DRIVING .

Mileage: 146,000

HONDA REPLACED MY AIRBAG AND I STILL GET THE SRS MALFUNCTION LIGHT. ACURA DOES NOT WANT TO TAKE THIS SAFETY ISSUE AND IS WANTING ME TO REPLACE THE SAFETY COMPONENTS AT MY COST. SRS LIGHT IS ON AND I SUSPECT FAULTY SEAT BELTS. BUT HONDA DOES NOT WARRANTY SEAT BELTS AND SAFETY COMPONENTS AFTER 10 YEARS.

TAKATA RECALL I CONTACTED ACURA THREE TIMES TO RESOLVE THIS BUT NOBODY EVER CALLS ME OR WRITES ME A LETTER TO GET THE PROBLEM RESOLVED. I LIVE NEAR ESCANABA, MI AND THE NEAREST DEALERSHIP IS IN APPLETON, WI WHICH IS A FOUR HOUR DRIVE AWAY FROM ME OR 200 MILES ONE DIRECTION. I CANNOT AFFORD TO TRAVEL THE DISTANCE AND WOULD LIKE TO GET IT REPAIRED LOCALLY. THE OPERATORS I'VE SPOKEN TO TELL ME THEY NEED TO SPEAK WITH THEIR SUPERVISORS... WHO NEVER COME TO THE PHONE, WHO INSTEAD TELL ME THEY WILL CONTACT ME AT A LATER DATE TO RESOLVE THE PROBLEM... LIKE I'VE STATED I HAVE NEVER RECEIVED A RETURN PHONE CALL, VOICE MESSAGE, OR LETTER IN THE MAIL REGARDING MY REQUEST... I WANT TO GET THIS ADDRESSED AS SOON AS POSSIBLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2003 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V320000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL. I HAVE RECEIVED SEVERAL NOTICES TO REPLACE THE AIR BAGS ON MY 2003 ACURA. THE HONDA DEALER 25 MILES FROM MY HOME WILL NOT REPLACE IT. THE NEAREST ACURA DEALER IS 60 MILES AWAY. TWICE I HAVE TALKED TO YOUR PEOPLE, THEY ATTEMPTED TO SET UP AN APPOINTMENT WITH THE HONDA DEALER BUT THAT HAS NOT HAPPENED. NOW THE GOVERNMENT SAYS I SHOULD NOT DRIVE MY CAR AT ALL. AS SUCH THE ONLY OPTION IS FOR YOU TO SEND A WRECKER TO PICK UP MY VEHICLE, REPAIR THE AIRBAG, AND RETURN IT TO ME. ACURA APPARENTLY BUILT AND SOLD A DANGEROUS VEHICLE. IT IS NOT MY RESPONSIBILITY TO DRIVE 120 MILES AND WASTE MOST OF A DAY TO CORRECT YOUR MISTAKE.

TAKATA RECALL I DON'T KNOW IF THIS IS THE RIGHT FORUM FOR MY COMPLAINT. BUT I HAVE BEEN DEALING WITH ACURA FOR 6 MONTHS TRYING TO GET MY RECALLED AIRBAGS REPLACED ON MY 2003 ACURA 2.3TL. THE CLOSEST DEALERSHIP TO WHERE WE ARE STATIONED (HUSBAND IN THE NAVY) IS 2 HOURS AWAY. ACURA PUT IN A REQUEST WITH RICK JUSTICE HONDA IN MERIDIAN, MS TO DO THE REPAIR FOR ME, BUT THEY REFUSED. RICK JUSTICE HONDA INFORMED ME THAT ACURA WILL NOT PAY THEM TO DO THE REPAIR, ACURA CLAIMS THIS IS NOT THE CASE. I HAVE MADE DOZENS OF ATTEMPTS TO CONTACT ACURA CUSTOMER CARE TO GET THIS FIGURED OUT. NO ONE IS ABLE TO HELP ME, AND MY CASE MANAGER (CASE 04757404) NEVER CALLS ME BACK. I HAVE REQUESTED A RENTAL CAR SINCE IT IS MY UNDERSTANDING THAT I ABSOLUTELY SHOULD NOT DRIVE MY CAR, ESPECIALLY SINCE I LIVE IN A GULF COAST STATE. THEY TOLD ME I WOULD NEED TO DRIVE 2 HOURS TO PICK IT UP SINCE RICK JUSTICE, 30 MINUTES FROM ME, WILL NOT HELP ME. I FEEL ACURA/HONDA ARE DOING NOTHING TO HELP ME OR INSURE MY SAFETY. I FEEL RICK JUSTICE HONDA SHOULD BE ABLE TO DO THE REPAIRS SINCE ACURA AND HONDA ARE VIRTUALLY THE SAME!

DEALER UNABLE TO REPAIR WITHIN 60 DAYS. MAY TAKE UP TO 5 MONTHS TO REPAIR.

TL* THE CONTACT OWNED A 2003 ACURA TL. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE VEHICLE ENCOUNTERED A POT HOLE CAUSING THE VEHICLE TO JERK VIOLENTLY. AS A RESULT, THE VEHICLE VEERED OFF THE ROAD AND FLIPPED OVER. THE AIR BAGS DID NOT DEPLOY. THE CONTACT'S LEFT SHOULDER STRAP SEAT BELT WAS DETACHED FROM THE VEHICLE LEAVING BEHIND ONLY THE WAIST STRAP SEAT BELT AS THE CONTACT SHIFTED FROM THE DRIVER'S SEAT TO THE PASSENGERS SEAT DURING THE ACCIDENT. FURTHERMORE, THE CONTACT'S HEAD WAS PARTIALLY HANGING OUT OF THE WINDOW AFTER THE ACCIDENT. THE VEHICLE WAS DESTROYED. THE CONTACT SUSTAINED A FRACTURED WRIST, CHEST PAINS, MULTIPLE LACERATIONS AND A CONCUSSION. IN ADDITION, THE CONTACT'S STOMACH WAS SEVERELY TWISTED OUT OF SHAPE AND THE CONTACT VOMITED AND FAINTED NUMEROUS OCCASIONS AFTER THE ACCIDENT. THE CONTACT REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 123,000. THE VIN WAS NOT AVAILABLE.

Mileage: 123,000

IN JUNE 2015 A LIGHT SUDDENLY CAME ON THE DASHBOARD WHEN I TURNED ON THE IGNITION INDICATING A PROBLEM WITH THE FRONT PASSENGER SIDE AIRBAG. I TOOK IT TO MY ACURA DEALER WHO SAID IT MALFUNCTIONED AND HAD TO BE REPLACED. IT WAS REPLACED AND I WAS CHARGED $753.84. I ASKED IF IT WAS NEVER USED HOW COULD IT MALFUNCTION AND WHY DID I HAVE TO COVER THE CHARGE. IN NOVEMBER 2014 THE FRONT AIRBAGS WERE REPLACED BY THE DEALER AT NO COST TO ME. SINCE YOUR AGENCY IS LOOKING INTO SIDE AIRBAGS, CAN I BE REIMBURSED FOR MY PAYMENT OF $753.84, AND IF SO, TO WHOM DO I MAKE THIS REQUEST? DO I NEED TO HAVE ANY OTHER AIRBAGS REPLACED IN MY CAR?

2003 ACURA 3.2TL. CONSUMER WRITES IN REGARDS TO AIRBAG MODULE RECALL NOTICE ISSUES. *SMD THE CONSUMER HAS BEEN TRYING TO GET AN APPOINTMENT SINCE THE END OF MARCH 2015. *JB

TL* THE CONTACT OWNS A 2003 ACURA TL. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V320000 (AIR BAGS) WAS RECEIVED IN 2014. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2003 ACURA TL. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V320000 (AIR BAGS) AND STATED THAT THE PARTS NEEDED WERE UNAVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL*THE CONTACT OWNS A 2003 ACURA TL. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V351000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.

TL* THE CONTACT OWNS A 2003 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V351000 (AIR BAGS) AND STATED THAT THE PARTS NEEDED WERE NOT AVAILABLE. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT WAS NOT EXPERIENCING A FAILURE.

THIS 2003 ACURA TLS WAS RECALLED FOR AIRBAG DEFECT. AFTER 3 VISITS I AM NOW TOLD I WILL NEED A $700 REPAIR TO THE AIRBAG SENSOR. IT IS EXTREMELY ODD THAT THE 2 ITEMS HAPPENED AT THE SAME TIME. I BELIEVE THE TWO ITEMS ARE ONE IN THE SAME AND SHOULD HAVE THE SCOPE OF THE RECALL EXPANDED TO ENCOMPASS THIS SENSOR. I NOTICED ANOTHER COMPLAINT ON THE SAME ISSUE WITH THE SRS LIGHT. *TR

Mileage: 155,000

TL* THE CONTACT OWNS A 2003 ACURA TL. THE CONTACT STATED THAT THE AIR BAGS WERE A SAFETY CONCERN, IF DEPLOYED. THE CONTACT WAS CONCERNED THAT THE AIR BAGS WOULD RUPTURE WITH METAL FRAGMENTS STRIKING AND POTENTIALLY INJURING THE PASSENGER AND DRIVER. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

MY DAUGHTER DIED IN A ACCIDENT ON NOVEMBER 7, 2013 IN THE ACURA TL 2003. SHE HAD BEEN TELLING ME THAT IT FELT LIKE THE IGNITION WAS STICKING AND WOULD SPEED UP. I WOULD CHECK WITH MY LOCAL MECHANIC AND HE TOLD ME ACURAS ARE KNOWN TO IDLE HIGH. I BELIEVE THAT HER CAR PROBLEM WAS THE CAUSE OF THE ACCIDENT AND THE POLICE COULD NOT GIVE ME A REASON FOR THE ACCIDENT. SHE WAS 19 AND A SENIOR IN HIGH SCHOOL AND WAS A GOOD CHILD. *TR

Mileage: 120,000

TL* THE CONTACT OWNS A 2003 ACURA TL. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE SRS WARNING LIGHT ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE AN UNKNOWN REPAIR WAS PERFORMED. THE FAILURE RECURRED THIRTY DAYS AFTER THE VEHICLE WAS REPAIRED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 87,994. DR UPDATED 09/05/14*LJ UPDATED 09/10/2014 *JS

Mileage: 87,994

TL- THE CONTACT OWNS A 2003 ACURA TL. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 65 MPH SHE CRASHED INTO A GUARD RAIL. THE AIR BAGS DID NOT DEPLOY. THE CONTACT STATED THAT SHE INJURED HER HEAD, AND KNEE. THERE WAS NO POLICE REPORT FILED. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS TOWED TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 124,000. RK UPDATED 03/31/14*LJ

Mileage: 124,000

TL* THE CONTACT OWNS A 2003 ACURA TL. THE CONTACT STATED THAT WHILE ENTERING THE VEHICLE, THE DRIVER'S SIDE CURTAIN AIR BAG INADVERTENTLY DEPLOYED. THE CONTACT SUSTAINED INJURIES TO THE LEFT SHOULDER AND BECAME NUMB ON THE LEFT SIDE OF THE BACK UP TO THE SPINE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO REPLACED THE DRIVER'S SIDE FRONTAL AIR BAG BUT DID NOT INSPECT THE SIDE CURTAIN AIR BAG. THE CAUSE OF THE INADVERTENT AIR BAG DEPLOYMENT WAS NOT DETERMINED. THE FAILURE WAS REPORTED TO THE MANUFACTURER. THE FAILURE AND CURRENT MILEAGE WAS 45,000.

Mileage: 45,000

I WAS APPLYING THE BRAKE DUE TO STOPPED TRAFFIC AHEAD OF MY CAR. AS I DID SO, THE CAR ACCELERATED RATHER THAN SLOWED DOWN. MY CAR CONTACTED THE LEFT REAR OF THE CAR IN FRONT OF MINE, AND AS I TRIED TO STRAIGHTEN OUT THE CAR, IT AGAIN ACCELERATED. VEERED TO THE RIGHT, AND STRUCK THE STONE WALL OF THE BRIDGE ON THE SHOULDER OF THE HIGHWAY. ACCORDING TO THE POLICE REPORT, THERE WAS A MALFUNCTION WITH THE THROTTLE MECHANISM. "OFFICERS WITNESSED, WHEN STARTING THE VEHICLE, THE RPM INDICATOR QUICKLY RISE TO APPROXIMATELY 5,000/5,500 WITHOUT ANY PRESSURE APPLIED ON THE GAS PEDAL. THE FLOOR AREA DID NOT EXHIBIT ITEMS, INCLUDING THE FLOOR MAT, WHICH WOULD POTENTIALLY BE THE CAUSE." *TR

Mileage: 97,000

CPSC#1280657A. 2003 ACURA TL. CONSUMER STATED THAT THE PASSENGER SIDE AIRBAG WAS LEAKING A STICKY SUBSTANCE AROUND THE PERIMETER OF THE HOUSING. *LN

TL* THE CONTACT OWNS A 2003 ACURA TL. THE CONTACT STATED THAT THE VEHICLE FRONT PASSENGER AIR BAG WAS LEAKING. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS 65,000 AND THE CURRENT MILEAGE WAS 66,000. ..UPDATED 10/03/12 *BF UPDATED 10/04/12

Mileage: 65,000

TL* THE CONTACT OWNED A 2003 ACURA TL. THE CONTACT STATED THAT WHILE DRIVING 55 MPH ON A WET SURFACE, SHE LOST CONTROL OF THE VEHICLE AND WAS INVOLVED IN A ROLLOVER CRASH. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT STATED THAT SHE INJURED HER BACK, NECK, AND SUSTAINED BRUISES AND CONTUSIONS. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 138,000.

Mileage: 138,000

TL* THE CONTACT OWNS A 2003 ACURA TL. THE CONTACT STATED THAT FOUR MONTHS AFTER HAVING REPAIRS PERFORMED UNDER NHTSA CAMPAIGN ID NUMBER: 11V260000 (AIR BAGS:FRONTAL:DRIVER SIDE INFLATOR MODULE), THE SRS WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE DRIVER SIDE AIR BAG AND THE PASSENGER SIDE SEAT BELT BUCKLE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER A RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 63,299 AND THE CURRENT MILEAGE WAS 65,406.

Mileage: 63,299

HI SIR, I HAVE RECENTLY PURCHASED THE ABOVE USED VEHICLE FROM A LOCAL DEALER IN AUG 2011. IT IS INDICATED IN THE CARFAX REPORT THAT THERE WAS A SAFETY RECALL (#R55) FOR A/S DRIVERS AIRBAG INFLATOR. THE "SRS" LIGHT IS ILLUMINATED . WHEN I TOOK THE CAR TO GODSON ACURA AT 1750 E, AIRPORT FREEWAY, IRVING TEXAS. THEY INFORMED ME THAT I HAVE TO PAY FOR THIS SERVICE. CAN YOU ADVISE ME ON THIS. IF IT IS A RECALL, SHOULDNT IT BE REPAIRED BY THE AUTHORISED DEALER? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 104,000

2003 ACURA 3.2 TL. FLEET MANAGER WRITES IN REGARDS TO SAFETY RECALL NOTICE *TGW THE DEALER REFUSED TO HONOR THE RECALL, STATING THEY WOULD NOT GET PAID FOR THE WORK.*JB

2003 ACURA 3.2 TL. FLEET MANAGER WRITES IN REGARDS TO SAFETY RECALL NOTICE *TGW THE DEALER REFUSED TO HONOR THE RECALL, STATING THEY WOULD NOT GET PAID FOR THE WORK.*JB

2003 ACURA TL. CONSUMER WRITES IN REGARDS TO AIR BAG RECALL. *TGW THE CONSUMER STATED HE OBJECTS TO HAVING TO PAY FOR THE INSPECTION AND DEFECT CORRECTION AND THEN HAVING TO SEEK REIMBURSEMENT. *JB

ON SEPT 3 2010 I WAS IN AN ACCIDENT WITH MY 2003 ACURA TL TYPE S. I WAS TRAVELING AROUND 45 MPH GETTING ONTO THE HIGHWAY FROM THE SERVICE ROAD WHEN SOMEONE CAME FROM THE FAR LEFT AND HIT ME ON THE DRIVERS SIDE FRONT - FRONT LEFT FENDER AND FRONT LIGHT, AND BUMPER WERE DAMAGED. THE PASSENGER SIDE AIR BAG WENT OFF - NOTE THERE WAS NO ONE IN THE PASSENGER SIDE. THE DRIVERS SIDE AIR BAG DID NOT GO OFF AS WELL AS THE RESTRAINT DID NOT HOLD ME BACK ON IMPACT. *TR

Mileage: 102,000

2003ACURATL 4 DOOR. THE PASSENGER AIRBAG LIGHT COME AT DIFFERENT TIMES WHEN DRIVING THE CAR WITH SOMEONE IN THE SEAT. THE GAS PEDAL ALSO IS STARTING TO STICK AND HARD TO PUSH DOWN TO MOVE THE CAR FORWARD. COULD THERE BE A RECALL MAYBE A INVESTIGATION. *TR

Mileage: 790,000

CONSUMER'S VEHICLE WAS STOPPED IN TRAFFIC WHEN ANOTHER VEHICLE TRAVELING AT A HIGH RATE OF SPEED REAR ENDED CONSUMER'S VEHICLE, PUSHING IT INTO ANOTHER VEHICLE, AND CAUSING DRIVER'S SEAT TO COLLAPSE INTO THE BACK SEAT. CONSUMER SUSTAINED INJURIES, AND TAKEN TO HOSPITAL FOR PAIN IN HIS ARM AND LEGS. CONSUMER WAS X-RAYED, AND THEN INFORMED HE HAD NERVE DAMAGE, AND WAS REFERRED TO AN ORTHOPEDIC S. IMPACT, AIR BAGS DID NOT DEPLOY.*AK

Mileage: 22,400

MY WIFE WAS IN A COLLISION ON 12/12/03 WHICH INVOLVED ANOTHER VEHICHLE THAT RAN A STOP SIGN AND MY WIFE'S NEW 2003 ACURA TL HIT THE VEHICLE AT FAULT IN THE DRIVERS SIDE DOOR. I HAVE INCLUDED PICTURES OF THE PROPERTY DAMAGE INCURRED. THE FRONT AIRBAGS DID NOT DEPLOY. I REPORTED THIS INCIDENT TO THE ACURA DEALER IN FORT WALTON BEACH IMMEDIATELY THAT I PURCHASED THIS FROM AND GAVE THEM A CHANCE TO TEST THE AIRBAGS BEFORE THE CAR WAS FIXED. THEY DECLINED AND INFORMED ME THEY WOULD TEST THE AIRBAG SYSTEM ONCE IT WAS REPAIRED. THE CASE FILE# WITH THE DEALER WAS B012003-12-1601041. EVERYBODY THAT I SPOKE WITH REGARDING THIS WAS AMAZED THAT THE AIRBAGS DID NOT DEPOY ON A FRONT END CRASH THAT CAUSED $7183 DOLLARS WORTH OF DAMAGE. THE CORE SUPPORT OF THE CAR HAD TO BE REPLACED. I HAVE HEARD OF OTHER ACURA FAILURES FOR FRONT AIRBAGS AND WANTED TO SEE IF THERE WAS A DEFECT IN THIS PARTICULAR MODEL. THE DEALER WAS NOT THAT HELPFUL. MR. KIRK PERKS THE DISTRICT MANAGER DID AGREE TO MEET WITH ME TO DISCUSS AND THE DEALER PERFORMED AN AIRBAG TEST , HOWEVER THE AUTO REPAIR SHOP STATED TO ME THAT THERE WAS NO WAY TO ACCURATELY TEST THE AIRBAG SYSTEM. MY CONCERN NOW IS OBVIOUSLY IF THESE AIRBAGS WILL DEPLOY ON ANY FUTURE INCIDENTS.*AK

Mileage: 1,000

CONSUMER CALLED COMPLAINING ABOUT AIR BAGS STATED THAT HER SON WAS DRIVING AND WAS INVOLVED IN A FRONT COLLISION, AND THE AIR BAG ON THE DRIVER'S SIDE DID NOT DEPLOY. THE ONLY AIR BAG THAT DID DEPLOY WAS THE FRONT PASSANGER'S SIDE.MANUFACTURER WAS NOT CONTACTED AT THE TIME OF THIS CALL.DEALER WAS CONTACTED, AND STATED THAT THEY WILL SEND SOMEBODY TO SEE THE CAR ACCIDENT WAS ON JULY 6, 2003.*AK

MY 2003 ACURA 3.2TL WAS PUT IN SERVICE IN AUGUST, 2003. RECENTLY, THE SRS LIGHT HAS COME ON AND THE DEALER'S SERVICE DEPARTMENT IS NOW MAKING THE SECOND ATTEMPT TO CORRECT IT; HOWEVER, THEY ADVISED ME IN WRITING AS FOLLOWS: "ADVISED CUSTOMER NOT TO LEAVE ANY ELECTRICAL DEVICE ON PASS SEAT, WILL CAUSE LIGHT TO GO OFF" I.E., CELL PHONE IN MY WIFE'S POCKETBOOK COULD TURN SRS OFF. THIS EXPLANATION DOES NOT SEEM PLAUSIBLE. IF THE SYSTEM IS THAT SENSITIVE, IT IS NOT DEPENDABLE!