This Problem Across All Years
HOOD FALLS SUDDENLY WHEN OPEN. STRUTS HAVE FAILED TO HOLD THE HOOD OPEN SECURELY. I HAVE REPORTED THIS PROBLEM TO THE DEALER ( ACURA OF SANTA MONICA CALIFORNIA) AND THEY TOLD ME IT WAS PROBABLY DUE TO HOT WEATHER IN LOS ANGELES. NOW, THE SECOND TIME, IT HAS HAPPENED IN WINTER WHEN THE LA TEMPERATURES ARE IN THE 60'S. THIS IS A DANGEROUS PROBLEM AND SHOULD NOT HAPPEN. I CAME VERY CLOSE TO SERIOUSLY INJURING MY HAND OR LOSING A FINGER!!! *TR
HOOD FALLS SUDDENLY WHEN OPEN. STRUTS HAVE FAILED TO HOLD THE HOOD OPEN SECURELY. I HAVE REPORTED THIS PROBLEM TO THE DEALER ( ACURA OF SANTA MONICA CALIFORNIA) AND THEY TOLD ME IT WAS PROBABLY DUE TO HOT WEATHER IN LOS ANGELES. NOW, THE SECOND TIME, IT HAS HAPPENED IN WINTER WHEN THE LA TEMPERATURES ARE IN THE 60'S. THIS IS A DANGEROUS PROBLEM AND SHOULD NOT HAPPEN. I CAME VERY CLOSE TO SERIOUSLY INJURING MY HAND OR LOSING A FINGER!!! *TR
WHEN PERFORMING A ROUTINE OIL LEVEL CHECK, THE HOOD ON MY ACURA TL 2009 UNEXPECTEDLY DROPPED SUDDENLY. THE HOOD STRUTS HAVE SUBSEQUENTLY BEEN REPLACED BY THE DEALER (TO PREVENT REOCCURRENCE). THE CONSUMER STATED THE VEHICLE WAS REPAIRED UNDER RECALL. UPDATED 4/16/2015 *JS
WHEN PERFORMING A ROUTINE OIL LEVEL CHECK, THE HOOD ON MY ACURA TL 2009 UNEXPECTEDLY DROPPED SUDDENLY. THE HOOD STRUTS HAVE SUBSEQUENTLY BEEN REPLACED BY THE DEALER (TO PREVENT REOCCURRENCE). THE CONSUMER STATED THE VEHICLE WAS REPAIRED UNDER RECALL. UPDATED 4/16/2015 *JS
I JUST BOUGHT THE ACURA TL 2009 AT 4/23/2013 AND WITH A MONTH DRIVING THE CAR THE PAINT BEGIN CRACKING ,FADING AND PEELING IN THE ALL BODY PART OF THE CAR AND I LOOK UGLY WHEN YOU LOOK THE CAR FROM ANY VIEW NO MATTER IF RAINING OR SUNNY YOU STILL SEE THE CRACKING IN THE CAR AND GETTING UGLY DAY BY DAY AND THE DEALER DON'T WANT TO DEAL WITH THIS MATTER WHAT I CAN DO WITH THIS PROBLEM?? *TR
I JUST BOUGHT THE ACURA TL 2009 AT 4/23/2013 AND WITH A MONTH DRIVING THE CAR THE PAINT BEGIN CRACKING ,FADING AND PEELING IN THE ALL BODY PART OF THE CAR AND I LOOK UGLY WHEN YOU LOOK THE CAR FROM ANY VIEW NO MATTER IF RAINING OR SUNNY YOU STILL SEE THE CRACKING IN THE CAR AND GETTING UGLY DAY BY DAY AND THE DEALER DON'T WANT TO DEAL WITH THIS MATTER WHAT I CAN DO WITH THIS PROBLEM?? *TR
PAINT HAVE STARTED GET UGLY AND SCRATCHING BY ITS SELF AND IS LOOK REALLY UGLY WHEN LOOK CLOSED A THE BODY OF THE CAR AND I DON'T KNOW WHAT CAN I DO BECAUSE IS GETTING MORE UGLY DAY BY DAY IS LOOK LIKE A GLITTER WITH PRIMER PAINT. *TR
PAINT HAVE STARTED GET UGLY AND SCRATCHING BY ITS SELF AND IS LOOK REALLY UGLY WHEN LOOK CLOSED A THE BODY OF THE CAR AND I DON'T KNOW WHAT CAN I DO BECAUSE IS GETTING MORE UGLY DAY BY DAY IS LOOK LIKE A GLITTER WITH PRIMER PAINT. *TR
THE LOWER PART OF THE DASHBOARD, AT MID LEVEL ON THE LEFT AND RIGHT SIDES NEXT TO THE VENT OPENINGS, IS FINISHED WITH A REFLECTIVE MATERIAL THAT CAUSES SEVERE SIDE MIRROR GLARE WHEN DRIVING WITH SUNLIGHT COMING FROM THE REAR. THE GLARE IS SO BAD, THAT IT CREATES A BLIND SPOT IN THE SIDE VIEW MIRROR. WHEN THIS HAPPENS, THE GLARE ALMOST COMPLETELY COVERS THE ENTIRE SURFACE OF THE MIRROR, MAKING IT IMPOSSIBLE TO SEE WHATEVER MIGHT BE IN THE NEXT LANE OR BEHIND. IN AN EMERGENCY SITUATION, IF YOU COME ACROSS SOMETHING IN THE ROAD AND MUST CHANGE LANES, IF YOU LOOK INTO THE MIRROR, YOU CAN'T SEE WHAT IS IN THE LANE NEXT TO YOU BECAUSE OF THE GLARE. THIS COULD LEAD TO AN ACCIDENT, PARTICULARLY IF THERE IS NOT ENOUGH TIME TO TURN AND LOOK. *TR
THE LOWER PART OF THE DASHBOARD, AT MID LEVEL ON THE LEFT AND RIGHT SIDES NEXT TO THE VENT OPENINGS, IS FINISHED WITH A REFLECTIVE MATERIAL THAT CAUSES SEVERE SIDE MIRROR GLARE WHEN DRIVING WITH SUNLIGHT COMING FROM THE REAR. THE GLARE IS SO BAD, THAT IT CREATES A BLIND SPOT IN THE SIDE VIEW MIRROR. WHEN THIS HAPPENS, THE GLARE ALMOST COMPLETELY COVERS THE ENTIRE SURFACE OF THE MIRROR, MAKING IT IMPOSSIBLE TO SEE WHATEVER MIGHT BE IN THE NEXT LANE OR BEHIND. IN AN EMERGENCY SITUATION, IF YOU COME ACROSS SOMETHING IN THE ROAD AND MUST CHANGE LANES, IF YOU LOOK INTO THE MIRROR, YOU CAN'T SEE WHAT IS IN THE LANE NEXT TO YOU BECAUSE OF THE GLARE. THIS COULD LEAD TO AN ACCIDENT, PARTICULARLY IF THERE IS NOT ENOUGH TIME TO TURN AND LOOK. *TR
ABOUT 2 WEEKS AFTER I PURCHASED MY BRAND NEW ACURA TL, I NOTICED THAT MY DRIVER SIDE WINDOW RATTLES LOUDLY WHEN I SHUT THE DOOR, ESPECIALLY WHEN MY WINDOW IS ROLLED DOWN PART WAY. EACH DAY THE RATTLE GETS WORSE AND NOW THE WINDOW RATTLES WHEN I DRIVE ON BUMPY ROADS. I CALLED THE DEALERSHIP AND MADE AN APPOINTMENT TO HAVE MY DRIVER SIDE WINDOW FIXED. THE RATTLING NOISE IS SO LOUD THAT I AM CONCERNED THAT THE WINDOW WILL BREAK AND WILL CAUSE BODILY HARM. THE SERVICE ADVISOR INSISTED THAT THERE WASN'T A PROBLEM AND REFUSED TO TAKE ANY SORT OF ACTION. HE REFUSED TO SCHEDULE AN APPOINTMENT FOR ME BECAUSE HE SAID THERE'S NOTHING HE COULD DO ABOUT IT, AND REASSURED ME THAT THIS IS JUST THE WAY THE CAR IS DESIGNED. AFTER ARGUING BACK AND FORTH, THEY FINALLY AGREED TO INSPECT MY CAR. THE SERVICE ADVISOR INSPECTED MY VEHICLE WINDOW AND INSPECTED ANOTHER VEHICLE (SAME MAKE AND MODEL) TO SEE THE DIFFERENCE. HE ADAMANTLY DENIED THAT THERE WAS A DIFFERENCE IN THE VEHICLES. I INSPECTED IT AND NOTICED THAT MY VEHICLE IS MAKING A CONSIDERABLY NOISIER RATTLE. THERE WAS CLEARLY A DIFFERENCE. THE SERVICE ADVISOR THEN GRABBED ANOTHER GENTLEMAN THAT WORKS DIRECTLY FOR THE ACURA CORPORATION AS THEIR ZONE MANAGER. HE INSPECTED BOTH VEHICLES AND OF COURSE HE LIED AND CONSPIRED WITH THE SERVICE ADVISOR TO TELL ME THAT THERE'S NOTHING WRONG WITH MY WINDOW. BOTH GENTLEMEN EVEN QUESTIONED MY CONCERN FOR A RATTLING WINDOW. I EXPLAINED THAT THIS COULD CAUSE BODILY INJURY IF THE WINDOW BREAKS OR IF I WERE TO GET INTO AN AUTOMOBILE ACCIDENT AND THE WINDOW IS NOT SUPPORTED PROPERLY. IT WAS APPARENT BOTH OF THEM DID NOT WANT TO FIX MY VEHICLE. I AM UNCERTAIN OF THE REASONING BEHIND THEIR MOTIVE, POSSIBLY THEY DID NOT WANT INCUR FINANCIAL LOSS, SINCE MY VEHICLE IS UNDER WARRANTY AND ANY COST ASSOCIATED TO THE REPAIR WOULD COME FROM EITHER THE ACURA CORPORATION OR THE DEALERSHIP. ACURA HAS REFUSED TO ACKNOWLEDGE PROBLEM WITH WINDOW. ACURA IS TRYING TO COVER-UP THIS PROBLEM. *TR
ABOUT 2 WEEKS AFTER I PURCHASED MY BRAND NEW ACURA TL, I NOTICED THAT MY DRIVER SIDE WINDOW RATTLES LOUDLY WHEN I SHUT THE DOOR, ESPECIALLY WHEN MY WINDOW IS ROLLED DOWN PART WAY. EACH DAY THE RATTLE GETS WORSE AND NOW THE WINDOW RATTLES WHEN I DRIVE ON BUMPY ROADS. I CALLED THE DEALERSHIP AND MADE AN APPOINTMENT TO HAVE MY DRIVER SIDE WINDOW FIXED. THE RATTLING NOISE IS SO LOUD THAT I AM CONCERNED THAT THE WINDOW WILL BREAK AND WILL CAUSE BODILY HARM. THE SERVICE ADVISOR INSISTED THAT THERE WASN'T A PROBLEM AND REFUSED TO TAKE ANY SORT OF ACTION. HE REFUSED TO SCHEDULE AN APPOINTMENT FOR ME BECAUSE HE SAID THERE'S NOTHING HE COULD DO ABOUT IT, AND REASSURED ME THAT THIS IS JUST THE WAY THE CAR IS DESIGNED. AFTER ARGUING BACK AND FORTH, THEY FINALLY AGREED TO INSPECT MY CAR. THE SERVICE ADVISOR INSPECTED MY VEHICLE WINDOW AND INSPECTED ANOTHER VEHICLE (SAME MAKE AND MODEL) TO SEE THE DIFFERENCE. HE ADAMANTLY DENIED THAT THERE WAS A DIFFERENCE IN THE VEHICLES. I INSPECTED IT AND NOTICED THAT MY VEHICLE IS MAKING A CONSIDERABLY NOISIER RATTLE. THERE WAS CLEARLY A DIFFERENCE. THE SERVICE ADVISOR THEN GRABBED ANOTHER GENTLEMAN THAT WORKS DIRECTLY FOR THE ACURA CORPORATION AS THEIR ZONE MANAGER. HE INSPECTED BOTH VEHICLES AND OF COURSE HE LIED AND CONSPIRED WITH THE SERVICE ADVISOR TO TELL ME THAT THERE'S NOTHING WRONG WITH MY WINDOW. BOTH GENTLEMEN EVEN QUESTIONED MY CONCERN FOR A RATTLING WINDOW. I EXPLAINED THAT THIS COULD CAUSE BODILY INJURY IF THE WINDOW BREAKS OR IF I WERE TO GET INTO AN AUTOMOBILE ACCIDENT AND THE WINDOW IS NOT SUPPORTED PROPERLY. IT WAS APPARENT BOTH OF THEM DID NOT WANT TO FIX MY VEHICLE. I AM UNCERTAIN OF THE REASONING BEHIND THEIR MOTIVE, POSSIBLY THEY DID NOT WANT INCUR FINANCIAL LOSS, SINCE MY VEHICLE IS UNDER WARRANTY AND ANY COST ASSOCIATED TO THE REPAIR WOULD COME FROM EITHER THE ACURA CORPORATION OR THE DEALERSHIP. ACURA HAS REFUSED TO ACKNOWLEDGE PROBLEM WITH WINDOW. ACURA IS TRYING TO COVER-UP THIS PROBLEM. *TR
ABOUT 2 WEEKS AFTER I PURCHASED MY BRAND NEW ACURA TL, I NOTICED THAT MY DRIVER SIDE WINDOW RATTLES LOUDLY WHEN I SHUT THE DOOR, ESPECIALLY WHEN MY WINDOW IS ROLLED DOWN PART WAY. EACH DAY THE RATTLE GETS WORSE AND NOW THE WINDOW RATTLES WHEN I DRIVE ON BUMPY ROADS. I CALLED THE DEALERSHIP AND MADE AN APPOINTMENT TO HAVE MY DRIVER SIDE WINDOW FIXED. THE RATTLING NOISE IS SO LOUD THAT I AM CONCERNED THAT THE WINDOW WILL BREAK AND WILL CAUSE BODILY HARM. THE SERVICE ADVISOR INSISTED THAT THERE WASN'T A PROBLEM AND REFUSED TO TAKE ANY SORT OF ACTION. HE REFUSED TO SCHEDULE AN APPOINTMENT FOR ME BECAUSE HE SAID THERE'S NOTHING HE COULD DO ABOUT IT, AND REASSURED ME THAT THIS IS JUST THE WAY THE CAR IS DESIGNED. AFTER ARGUING BACK AND FORTH, THEY FINALLY AGREED TO INSPECT MY CAR. THE SERVICE ADVISOR INSPECTED MY VEHICLE WINDOW AND INSPECTED ANOTHER VEHICLE (SAME MAKE AND MODEL) TO SEE THE DIFFERENCE. HE ADAMANTLY DENIED THAT THERE WAS A DIFFERENCE IN THE VEHICLES. I INSPECTED IT AND NOTICED THAT MY VEHICLE IS MAKING A CONSIDERABLY NOISIER RATTLE. THERE WAS CLEARLY A DIFFERENCE. THE SERVICE ADVISOR THEN GRABBED ANOTHER GENTLEMAN THAT WORKS DIRECTLY FOR THE ACURA CORPORATION AS THEIR ZONE MANAGER. HE INSPECTED BOTH VEHICLES AND OF COURSE HE LIED AND CONSPIRED WITH THE SERVICE ADVISOR TO TELL ME THAT THERE'S NOTHING WRONG WITH MY WINDOW. BOTH GENTLEMEN EVEN QUESTIONED MY CONCERN FOR A RATTLING WINDOW. I EXPLAINED THAT THIS COULD CAUSE BODILY INJURY IF THE WINDOW BREAKS OR IF I WERE TO GET INTO AN AUTOMOBILE ACCIDENT AND THE WINDOW IS NOT SUPPORTED PROPERLY. IT WAS APPARENT BOTH OF THEM DID NOT WANT TO FIX MY VEHICLE. I AM UNCERTAIN OF THE REASONING BEHIND THEIR MOTIVE, POSSIBLY THEY DID NOT WANT INCUR FINANCIAL LOSS, SINCE MY VEHICLE IS UNDER WARRANTY AND ANY COST ASSOCIATED TO THE REPAIR WOULD COME FROM EITHER THE ACURA CORPORATION OR THE DEALERSHIP. ACURA HAS REFUSED TO ACKNOWLEDGE PROBLEM WITH WINDOW. ACURA IS TRYING TO COVER-UP THIS PROBLEM. *TR
ABOUT 2 WEEKS AFTER I PURCHASED MY BRAND NEW ACURA TL, I NOTICED THAT MY DRIVER SIDE WINDOW RATTLES LOUDLY WHEN I SHUT THE DOOR, ESPECIALLY WHEN MY WINDOW IS ROLLED DOWN PART WAY. EACH DAY THE RATTLE GETS WORSE AND NOW THE WINDOW RATTLES WHEN I DRIVE ON BUMPY ROADS. I CALLED THE DEALERSHIP AND MADE AN APPOINTMENT TO HAVE MY DRIVER SIDE WINDOW FIXED. THE RATTLING NOISE IS SO LOUD THAT I AM CONCERNED THAT THE WINDOW WILL BREAK AND WILL CAUSE BODILY HARM. THE SERVICE ADVISOR INSISTED THAT THERE WASN'T A PROBLEM AND REFUSED TO TAKE ANY SORT OF ACTION. HE REFUSED TO SCHEDULE AN APPOINTMENT FOR ME BECAUSE HE SAID THERE'S NOTHING HE COULD DO ABOUT IT, AND REASSURED ME THAT THIS IS JUST THE WAY THE CAR IS DESIGNED. AFTER ARGUING BACK AND FORTH, THEY FINALLY AGREED TO INSPECT MY CAR. THE SERVICE ADVISOR INSPECTED MY VEHICLE WINDOW AND INSPECTED ANOTHER VEHICLE (SAME MAKE AND MODEL) TO SEE THE DIFFERENCE. HE ADAMANTLY DENIED THAT THERE WAS A DIFFERENCE IN THE VEHICLES. I INSPECTED IT AND NOTICED THAT MY VEHICLE IS MAKING A CONSIDERABLY NOISIER RATTLE. THERE WAS CLEARLY A DIFFERENCE. THE SERVICE ADVISOR THEN GRABBED ANOTHER GENTLEMAN THAT WORKS DIRECTLY FOR THE ACURA CORPORATION AS THEIR ZONE MANAGER. HE INSPECTED BOTH VEHICLES AND OF COURSE HE LIED AND CONSPIRED WITH THE SERVICE ADVISOR TO TELL ME THAT THERE'S NOTHING WRONG WITH MY WINDOW. BOTH GENTLEMEN EVEN QUESTIONED MY CONCERN FOR A RATTLING WINDOW. I EXPLAINED THAT THIS COULD CAUSE BODILY INJURY IF THE WINDOW BREAKS OR IF I WERE TO GET INTO AN AUTOMOBILE ACCIDENT AND THE WINDOW IS NOT SUPPORTED PROPERLY. IT WAS APPARENT BOTH OF THEM DID NOT WANT TO FIX MY VEHICLE. I AM UNCERTAIN OF THE REASONING BEHIND THEIR MOTIVE, POSSIBLY THEY DID NOT WANT INCUR FINANCIAL LOSS, SINCE MY VEHICLE IS UNDER WARRANTY AND ANY COST ASSOCIATED TO THE REPAIR WOULD COME FROM EITHER THE ACURA CORPORATION OR THE DEALERSHIP. ACURA HAS REFUSED TO ACKNOWLEDGE PROBLEM WITH WINDOW. ACURA IS TRYING TO COVER-UP THIS PROBLEM. *TR