2018 ACURA TLX Engine And Engine Cooling Problems

The contact owns a 2018 Acura TLX. The contact received notification of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling). The contact stated that while driving on several occasions at various speeds and while the vehicle was idling, there was a valve tap coming from the engine compartment, and the vehicle failed to restart. The vehicle was towed to a dealer, where it was diagnosed, and determined that a rod had pushed through the wall of the engine, and the engine needed to be replaced. The vehicle was repaired, but the failure reoccurred three years later. The manufacturer was notified of the failure. The failure mileage was unknown.

The contact owns a 2018 Acura TLX. The contact stated the vehicle was included in NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling), for a possible failure with the connecting rod, and the vehicle was repaired. Approximately 2-3 years after the recall repair, while driving 65 MPH, the vehicle started losing motive power while accelerating. The contact coasted to the side of the road and became aware of oil leaking from the vehicle. There were several unknown warning lights illuminated. The vehicle was towed to the dealer, who diagnosed the vehicle with 4 blown pistons, causing the engine to fail. The contact stated that the previous recall stated that the engine would be replaced as needed. The dealer informed the contact that the engine was no longer covered because the vehicle exceeded the mileage and time limitations. The vehicle was not repaired. The manufacturer was informed of the failure and opened a case. The failure mileage was approximately 110,000.

Mileage: 110,000

The contact owns a 2018 Acura TLX. The contact received notification of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2018 Acura TLX. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact drove the vehicle to the shoulder of the roadway. The contact heard a loud clucking sound and the vehicle lost motive power. The contact was unable to restart the vehicle. The vehicle was towed to the son's residence. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was made aware of the failure. The contact received notification of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. Parts distribution disconnect.

See attached document for complaint.

The contact owns a 2018 Acura TLX. The contact received notification of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted, and it was confirmed that parts were on backorder. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2018 Acura TLX. The contact stated while driving 65 MPH, the steering wheel started shuddering and the check engine warning light was illuminated. The contact pulled to the side of the road and turned off the vehicle. The contact stated that the vehicle failed to restart after several attempts and was jumpstarted by a tow truck operator. The contact noticed an abnormal knocking sound coming from the engine. The vehicle was towed to the dealer, where it was diagnosed that the connecting rod bearing or the crankshaft bearing had failed, causing major engine failure. The dealer rebuilt the engine. The vehicle was repaired under warranty. The contact later received notification of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 80,665. Parts distribution disconnect.

Mileage: 80,665

The contact owns a 2018 Acura TLX. The contact received notification of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2018 Acura TLX. The contact received notification of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling). The contact stated while driving approximately 10 MPH, several unknown warning lights illuminated, and the vehicle stalled. The contact stated that the steering wheel seized, and the vehicle stalled. The vehicle was not able to be restarted and was towed to the dealer but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 107,000.

Mileage: 107,000

The contact owns a 2018 Acura TLX. The contact received notification of NHTSA Campaign Numbers: 23V858000 (Fuel System, Gasoline) and 23V751000 (Engine and Engine Cooling) however, the parts to do the recalls repairs were not yet available. The contact stated that while driving at an undisclosed speed and depressing the accelerator pedal, the vehicle only responded as needed when the accelerator pedal was depressed with excessive force. There was no warning light illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 50,000. Parts distribution disconnect.

Mileage: 50,000

The contact owns a 2018 Acura TLX. The contact received notification of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling). The contact stated that when the vehicle was started, the vehicle was idling roughly. Additionally, the accelerator pedal was depressed and there was an abnormal knocking sound coming from the engine. The contact stated that the knocking became faster and louder while depressing the accelerator pedal. The vehicle was taken to a dealer where it was diagnosed and determined that the rod bearing needed to be replaced; however, the part to complete the recall repair was not available. VIN tool confirms parts not available. The vehicle was not repaired. The manufacturer was advised of the failure. The failure mileage was approximately 40,000.

Mileage: 40,000