2019 ACURA TLX Fuel System, Gasoline Problems

The contact owns a 2019 Acura TLX. The contact received notifications of NHTSA Campaign Numbers: 23V858000 (Fuel System, Gasoline) and 23V751000 (Engine and Engine Cooling); however, the parts to do the recall repairs were not yet available. The contact stated that the dealer had exceeded a reasonable amount of time for the recall repairs. The dealer was made aware of the issue and confirmed that parts were not yet available. The contact was placed on a waitlist for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Acura TLX. The contact stated the vehicle was recently taken to a local dealer and was repaired under a recall for the fuel pump. The contact stated that on a separate occasion, while stopped at a red light, the vehicle stalled. The contact was able to restart the vehicle. The vehicle was taken to the dealer, and it was determined that the second fuel pump had failed and needed to be replaced. The contact was informed that there would be a cost for the repairs since the failure was related to the second fuel pump and not the fuel pump that was recently replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.

The contact owns a 2019 Acura TLX. The contact received notifications of NHTSA Campaign Numbers: 23V858000 (FUEL SYSTEM, GASOLINE) and 23V751000 (ENGINE AND ENGINE COOLING); however, parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Acura TLX. The contact received notifications of NHTSA Campaign Numbers: 23V751000 (ENGINE AND ENGINE COOLING) and 23V858000 (FUEL SYSTEM, GASOLINE); however, the parts to do the recall repairs were not yet available. The contact stated that the manufactured had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Acura TLX. The contact received notification of NHTSA Campaign Number:  23V858000 ( FUEL SYSTEM, GASOLINE) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Acura TLX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 Acura TLX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) and 23V751000 (Engine and Engine Cooling); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 Acura TLX. The contact received notifications of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) and 23V751000 (Engine and Engine Cooling); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and informed the contact that the remedy for NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) was unavailable and that parts for NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling) was available. The dealer informed the contact that the vehicle needed to be inspected to determine if the vehicle was experiencing the failure; however, the contact would be charged for the inspection. The contact was concerned about the inspection and about being charged, since there was no reference of an inspection prior to the recall repair being performed. The manufacturer was made aware of the issue and referred the contact back to the dealer for clarification. The manufacturer informed the contact that a case was opened and would be escalated. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Acura TLX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Acura TLX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Acura TLX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the issue. Parts distribution disconnect.

The contact owns a 2019 Acura TLX. The contact received notification of HTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was notified of the issue and confirmed that the parts were not yet available. The contact stated that while driving the vehicle, the RPM dropped, and the vehicle lost motive power. The check engine warning light was illuminated. The failure occurred without warning. The vehicle was taken to the dealer and was diagnosed as a failure with the fuel filler pipe. The vehicle was repaired however, the failure recurred. The vehicle was taken back to the dealer, and it was diagnosed as a failure with the fuel filler pipe. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure and a complaint was filed. The failure mileage was approximately 40,000. Parts distribution disconnect.

Mileage: 40,000

The contact owns a 2019 Acura TLX. The contact stated that while driving 40 MPH, the parking assist fault warning light illuminated, and the emergency automatic braking system engaged. The contact attempted to turn off and restart the vehicle however, the vehicle failed to engage properly. The contact waited for approximately 2 hours after contacting a towing company to tow her vehicle. The vehicle resumed normal operation. The contact mentioned that the gear failed to shift from drive to reverse. The vehicle was taken to the dealer where it was diagnosed that the fuel fuller system was faulty and needed to be replaced. The vehicle was repaired however, the failure recurred two additional times. The contact mentioned that she received notification of NHTSA Campaign Number: 21V215000 (Fuel System, Gasoline) in July and had the recall repair performed. The failure mileage was approximately 10,000.

Mileage: 10,000