This Problem Across All Years
In 2022, my 2019 Acura TLX A-Spec received a warranty engine replacement due to a spun bearing. At that time, recall 23V-751 (connecting rod bearing defect) did not yet exist. Recently, the replacement engine developed a pronounced knocking/ticking noise at idle and during light acceleration. Multiple independent mechanics and an Acura service department confirmed the noise is abnormal and consistent with connecting rod bearing wear as described in the recall. Acura advised that my VIN is not included in the recall because the original engine was replaced. However, the replacement engine was supplied by Acura prior to the recall and may contain the same defective components. The dealership and Acura corporate did not inspect the internal components or verify whether the replacement engine used the revised bearing parts — they only referenced the VIN and engine number to deny recall eligibility. I currently have an open case with Acura, and the vehicle is scheduled for diagnostic inspection. I was informed that if the issue is determined to be related to recall 23V-751, diagnostic costs may be reimbursed, but there is no guarantee. This situation raises concern because my symptoms, timeline, and component failure are consistent with the known defect, yet my vehicle remains excluded from coverage. Given the safety implications of possible engine seizure or loss of power while driving, I am requesting that NHTSA review whether vehicles with Acura-supplied replacement engines should also fall under recall 23V-751. All service records and warranty history with Acura are available for review upon request.
In 2022, my 2019 Acura TLX A-Spec received a warranty engine replacement due to a spun bearing. At that time, recall 23V-751 (connecting rod bearing defect) did not yet exist. Recently, the replacement engine developed a pronounced knocking/ticking noise at idle and during light acceleration. Multiple independent mechanics and an Acura service department confirmed the noise is abnormal and consistent with connecting rod bearing wear as described in the recall. Acura advised that my VIN is not included in the recall because the original engine was replaced. However, the replacement engine was supplied by Acura prior to the recall and may contain the same defective components. The dealership and Acura corporate did not inspect the internal components or verify whether the replacement engine used the revised bearing parts — they only referenced the VIN and engine number to deny recall eligibility. I currently have an open case with Acura, and the vehicle is scheduled for diagnostic inspection. I was informed that if the issue is determined to be related to recall 23V-751, diagnostic costs may be reimbursed, but there is no guarantee. This situation raises concern because my symptoms, timeline, and component failure are consistent with the known defect, yet my vehicle remains excluded from coverage. Given the safety implications of possible engine seizure or loss of power while driving, I am requesting that NHTSA review whether vehicles with Acura-supplied replacement engines should also fall under recall 23V-751. All service records and warranty history with Acura are available for review upon request.
This car exhibits rumbling when goinin to a decreasing downward motion as if its trying to change gear but cant. coming home from a doctors appointment last month it was raining an coming up to the top of a very small hill and just as i hit the top at the point the shocks start to lift up I almost lost control. This is not the first time its happened. It usually happens in a decelerating turn. but I have tried to get appointments with Huntsville and nashvile dealerships. Hunstville had my appointment i waited for for 4 months and it was around june the 14th and they told me not to come in they were out of parts. So they had parts but ran out!
This car exhibits rumbling when goinin to a decreasing downward motion as if its trying to change gear but cant. coming home from a doctors appointment last month it was raining an coming up to the top of a very small hill and just as i hit the top at the point the shocks start to lift up I almost lost control. This is not the first time its happened. It usually happens in a decelerating turn. but I have tried to get appointments with Huntsville and nashvile dealerships. Hunstville had my appointment i waited for for 4 months and it was around june the 14th and they told me not to come in they were out of parts. So they had parts but ran out!
Engine failure due to spun rod bearing due to the rod bearing connection failing. Vehicle suddenly became completely immobile stopping on a busy road in the city during morning rush hour. Vehicle not only put me in danger, but many other drivers on the road because it stopped halfway into the street refusing to go forward or shift to neutral to be pushed up. There were no electrical or battery issues. Yes, the dealership has acknowledged there is a recall that has not come out yet on the rod bearing connection as well as letters from Acura regarding this problem. Yes, Acura dealership service center has inspected the vehicle with no solution proposed or a diagnosis even. No warning lights until the engine completely failed. There was a rattling/tickling sound for a few days prior to my appointment to get it checked out. The rattling grew faster upon pressing on the gas while parked and accelerating while driving. The vehicle’s engine failed on my way to the service center. The profession was very quickly on a Monday the rattling began it was driven less than 10 miles daily until the engine completely failed on Friday which was the first available service appointment.
Engine failure due to spun rod bearing due to the rod bearing connection failing. Vehicle suddenly became completely immobile stopping on a busy road in the city during morning rush hour. Vehicle not only put me in danger, but many other drivers on the road because it stopped halfway into the street refusing to go forward or shift to neutral to be pushed up. There were no electrical or battery issues. Yes, the dealership has acknowledged there is a recall that has not come out yet on the rod bearing connection as well as letters from Acura regarding this problem. Yes, Acura dealership service center has inspected the vehicle with no solution proposed or a diagnosis even. No warning lights until the engine completely failed. There was a rattling/tickling sound for a few days prior to my appointment to get it checked out. The rattling grew faster upon pressing on the gas while parked and accelerating while driving. The vehicle’s engine failed on my way to the service center. The profession was very quickly on a Monday the rattling began it was driven less than 10 miles daily until the engine completely failed on Friday which was the first available service appointment.
I leased a new Acura TLX vin [XXX] from Hall Automotive Virginia Beach in April 2019. After about 3 years the lettering on the drive gear selector button started wearing off when the car had about 12000 miles and was still under its 4 year factory warranty. I have been very careful with my car and did not expose it to any chemicals that would cause this (and this has never happened on any of my other vehicles). During the warranty period I took the car to 2 different Acura dealers (Hall Acura and Priority Acura Chesapeake VA) who both said that Acura would not replace it under warranty. I also called Acura who told me to go to a dealer which I had already done. This is a potential safety hazard as it could make it more difficult to put the car into gear. I searched for this issue online and found that this has been a recurring problem on Honda Acura models.: https://www.driveaccord.net/threads/white-part-of-lettering-on-10at-gear-selector-panel-has-worn-off-the-button-now-what.538337/page-2 Please make Acura replace these with more durable lettering on all affected vehicles. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
I leased a new Acura TLX vin [XXX] from Hall Automotive Virginia Beach in April 2019. After about 3 years the lettering on the drive gear selector button started wearing off when the car had about 12000 miles and was still under its 4 year factory warranty. I have been very careful with my car and did not expose it to any chemicals that would cause this (and this has never happened on any of my other vehicles). During the warranty period I took the car to 2 different Acura dealers (Hall Acura and Priority Acura Chesapeake VA) who both said that Acura would not replace it under warranty. I also called Acura who told me to go to a dealer which I had already done. This is a potential safety hazard as it could make it more difficult to put the car into gear. I searched for this issue online and found that this has been a recurring problem on Honda Acura models.: https://www.driveaccord.net/threads/white-part-of-lettering-on-10at-gear-selector-panel-has-worn-off-the-button-now-what.538337/page-2 Please make Acura replace these with more durable lettering on all affected vehicles. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2019 Acura TLX. The contact stated while driving approximately 45-50 MPH, the vehicle inadvertently shifted into neutral causing the vehicle to slow down and stop in traffic. The contact was able to pull over and call a tow truck to take the vehicle to the dealer. The vehicle was not diagnosed or repaired. The contact stated that the emissions warning light was illuminated. The manufacturer was not notified of the failure. The approximate failure mileage was 45,000.
The contact owns a 2019 Acura TLX. The contact stated while driving approximately 45-50 MPH, the vehicle inadvertently shifted into neutral causing the vehicle to slow down and stop in traffic. The contact was able to pull over and call a tow truck to take the vehicle to the dealer. The vehicle was not diagnosed or repaired. The contact stated that the emissions warning light was illuminated. The manufacturer was not notified of the failure. The approximate failure mileage was 45,000.
I was pulling on to interstate 5 when attempting lane change I accelerated with no success. The gas pedal was pressed harder and still no acceleration and that went on for at least 3 to 4 seconds. This happens to me every day. I have tried different brands of fuel but always premium and that has made no changes. The vehicle had a fuel system recall which made little if any improvement when it was performed over a year ago.
I was pulling on to interstate 5 when attempting lane change I accelerated with no success. The gas pedal was pressed harder and still no acceleration and that went on for at least 3 to 4 seconds. This happens to me every day. I have tried different brands of fuel but always premium and that has made no changes. The vehicle had a fuel system recall which made little if any improvement when it was performed over a year ago.
WHEN I BACK OUT OF SOMEWHERE AND SELECT `DRIVE' ON THE TRANSMISSION THERE IS A DELAY OF 2 SECONDS TO 5 SECONDS BEFORE IT ENGAGES IN 'DRIVE' .THAT IS A LONG TIME WHEN A PERSON IS PULLING OUT ON AN ARTERIAL. THE ACCELERATION IWHEN IN 'DRIVE' IS NOT CONSISTENT WITH A SIMILAR HESITATION. FROM THE TIME THE ACCELERATOR HAS BEEN PRESSED IT COULD BE 2 TO 5 SECONDS BEFORE IT BEGINS TO MOVE. IT HAS BEEN TERRIFYING WHEN MERGING ON TO THE FREEWAY OR SIMPLY JUST PULLING OUT ON ANY ROADWAY.THE TRANSMISSION SEEMS SLUGGISH WHEN GOING FROM DRIVE TO REVERSE ALSO BUT THAT IS NOT GOING TO CAUSE AN ACCIDENT LIKE NOT BEING ABLE GO FORWARD IS. THIS HAD A RECALL ON FUEL PUMP PROGRAMMING AND THAT MADE LITTLE OR NO IMPROVEMENT. I HAVE ACURA INVOICES AND FILM THAT I HAVE TAKEN ON ANOTHER DEVICE THAT CAN BE PROVIDED.
WHEN I BACK OUT OF SOMEWHERE AND SELECT `DRIVE' ON THE TRANSMISSION THERE IS A DELAY OF 2 SECONDS TO 5 SECONDS BEFORE IT ENGAGES IN 'DRIVE' .THAT IS A LONG TIME WHEN A PERSON IS PULLING OUT ON AN ARTERIAL. THE ACCELERATION IWHEN IN 'DRIVE' IS NOT CONSISTENT WITH A SIMILAR HESITATION. FROM THE TIME THE ACCELERATOR HAS BEEN PRESSED IT COULD BE 2 TO 5 SECONDS BEFORE IT BEGINS TO MOVE. IT HAS BEEN TERRIFYING WHEN MERGING ON TO THE FREEWAY OR SIMPLY JUST PULLING OUT ON ANY ROADWAY.THE TRANSMISSION SEEMS SLUGGISH WHEN GOING FROM DRIVE TO REVERSE ALSO BUT THAT IS NOT GOING TO CAUSE AN ACCIDENT LIKE NOT BEING ABLE GO FORWARD IS. THIS HAD A RECALL ON FUEL PUMP PROGRAMMING AND THAT MADE LITTLE OR NO IMPROVEMENT. I HAVE ACURA INVOICES AND FILM THAT I HAVE TAKEN ON ANOTHER DEVICE THAT CAN BE PROVIDED.
MY CAR STALLED FOR THE SECOND TIME ON JUNE 12, 2019. FIRST TIME WAS MARCH 31, 2019. SINCE I ALREADY GOT THE RECALL NOTICE (NHTSA RECALL 19V-060) BEFORE THE FIRST TIME, I TOOK IT TO THE DEALER AND THEY SAID THEY FIXED THE ISSUE BY DOING A SOFTWARE UPDATE. HOWEVER, EVEN AFTER THE SOFTWARE UPDATE, IT STALLED AGAIN ON JUNE 12TH, 2019. IT LOOKS LIKE EITHER A NEW ISSUE OR THEIR SOFTWARE UPDATE DID NOT FIX IT. THERE IS ALSO A POSSIBILITY OF THE UPDATED SOFTWARE HAVING NEW BUGS. IN MY CAR, THE ISSUE COULD BE WITH THE COMPUTER, OR OTHER ELECTRONICS OR MECHANICAL DEFECTS WHICH ACURA HAS NOT BEEN ABLE TO FIND OUT DURING MY SEVERAL VISITS TO THEIR SERVICE. THIS IS BECAUSE MOST OR ALL FEATURES OF THE CAR HAVE BEEN MALFUNCTIONING EVERSINCE I LEASED IT. ANOTHER BIG ISSUE IS, APPARENTLY, THE CAR COMPUTER DID NOT RECORD THE STALLING THAT HAPPENED ON MARCH 31ST. THEREFORE, IT LOOKS LIKE MY CAR HAS A BIGGER ISSUE THAN JUST SOFTWARE. THE CAR (2019 ACURA TLX) HAS NUMEROUS ISSUES EVER SINCE I LEASED IT IN SEPTEMBER 2018 AND THEY ALL CONTINUE. I HAVE TAKEN IT TO THE DEALER SEVERAL TIMES AND NONE OF THE ISSUES HAD BEEN FIXED. ALL FEATURES ON THE CAR MALFUNCTION AND CAUSE DISTRACTION WHILE DRIVING. THE SAFETY FEATURES NOT ONLY DON'T SERVE THE PURPOSE OF SAFETY, BUT MALFUNCTION INSTEAD CAUSING DISTRACTION AND ARE VERY UNSAFE. THE CAR WOULD HAVE BEEN SAFER WITHOUT THESE MALFUNCTIONING SAFETY FEATURES. ACURA HAS NOT FIXED ANY OF THESE MALFUNCTIONS, ALTHOUGH I HAVE VISITED THE DEALER SEVERAL TIMES. TO TOP THAT THE CAR STALLED TWICE WHICH IS EVEN MORE SERIOUS. ALTHOUGH, MY APPOINTMENT IS FOR 6/24/19 (I COULD NOT GET AN EARLIER ONE SINCE THEY DON'T SEEM TO TAKE IT SERIOUSLY), THE CUSTOMER SERVICE REP CALLED ME A FEW DAYS AFTER SCHEDULING IT AND SAID SHE DID NOT EXPECT IT TO HELP. I WILL STILL KEEP THE APPOINTMENT, EVEN THOUGH THE REP INDICATED THIS STALLING WILL BE DISMISSED AS NOTHING.
MY CAR STALLED FOR THE SECOND TIME ON JUNE 12, 2019. FIRST TIME WAS MARCH 31, 2019. SINCE I ALREADY GOT THE RECALL NOTICE (NHTSA RECALL 19V-060) BEFORE THE FIRST TIME, I TOOK IT TO THE DEALER AND THEY SAID THEY FIXED THE ISSUE BY DOING A SOFTWARE UPDATE. HOWEVER, EVEN AFTER THE SOFTWARE UPDATE, IT STALLED AGAIN ON JUNE 12TH, 2019. IT LOOKS LIKE EITHER A NEW ISSUE OR THEIR SOFTWARE UPDATE DID NOT FIX IT. THERE IS ALSO A POSSIBILITY OF THE UPDATED SOFTWARE HAVING NEW BUGS. IN MY CAR, THE ISSUE COULD BE WITH THE COMPUTER, OR OTHER ELECTRONICS OR MECHANICAL DEFECTS WHICH ACURA HAS NOT BEEN ABLE TO FIND OUT DURING MY SEVERAL VISITS TO THEIR SERVICE. THIS IS BECAUSE MOST OR ALL FEATURES OF THE CAR HAVE BEEN MALFUNCTIONING EVERSINCE I LEASED IT. ANOTHER BIG ISSUE IS, APPARENTLY, THE CAR COMPUTER DID NOT RECORD THE STALLING THAT HAPPENED ON MARCH 31ST. THEREFORE, IT LOOKS LIKE MY CAR HAS A BIGGER ISSUE THAN JUST SOFTWARE. THE CAR (2019 ACURA TLX) HAS NUMEROUS ISSUES EVER SINCE I LEASED IT IN SEPTEMBER 2018 AND THEY ALL CONTINUE. I HAVE TAKEN IT TO THE DEALER SEVERAL TIMES AND NONE OF THE ISSUES HAD BEEN FIXED. ALL FEATURES ON THE CAR MALFUNCTION AND CAUSE DISTRACTION WHILE DRIVING. THE SAFETY FEATURES NOT ONLY DON'T SERVE THE PURPOSE OF SAFETY, BUT MALFUNCTION INSTEAD CAUSING DISTRACTION AND ARE VERY UNSAFE. THE CAR WOULD HAVE BEEN SAFER WITHOUT THESE MALFUNCTIONING SAFETY FEATURES. ACURA HAS NOT FIXED ANY OF THESE MALFUNCTIONS, ALTHOUGH I HAVE VISITED THE DEALER SEVERAL TIMES. TO TOP THAT THE CAR STALLED TWICE WHICH IS EVEN MORE SERIOUS. ALTHOUGH, MY APPOINTMENT IS FOR 6/24/19 (I COULD NOT GET AN EARLIER ONE SINCE THEY DON'T SEEM TO TAKE IT SERIOUSLY), THE CUSTOMER SERVICE REP CALLED ME A FEW DAYS AFTER SCHEDULING IT AND SAID SHE DID NOT EXPECT IT TO HELP. I WILL STILL KEEP THE APPOINTMENT, EVEN THOUGH THE REP INDICATED THIS STALLING WILL BE DISMISSED AS NOTHING.
I LIVE IN COLORADO AND USE PADDLE DOWN SHIFT TO GEAR DOWN FOR SLOWING ON DECLINES. WHEN I DO THAT, THE CAR ACELERARES FOR A FEW SECONDS BEFORE SLOWING DOWN. THIS IS A VERY DANGEROUS SITUATION BECAUSE YOU BELIEVE YOU ARE SLOWING TO AVOID RUNNING INTO THE CAR IN FRONT AND INSTEAD YOU INCREASING SPEED TOWARD THE BACK OF THE CAR IN FRONT. ACURA CUSTOMER SERVICE SAY THAT IS THE WAY THE CAR IS DESIGNED, BUT DOES NOT DEFEND THE LOGIC OF THAT DESIGN. I CAN NOT BELIEVE THAT THIS HAS NOT CAUSED SERIOUS SITUATIONS AND ACCIDENTS.
I LIVE IN COLORADO AND USE PADDLE DOWN SHIFT TO GEAR DOWN FOR SLOWING ON DECLINES. WHEN I DO THAT, THE CAR ACELERARES FOR A FEW SECONDS BEFORE SLOWING DOWN. THIS IS A VERY DANGEROUS SITUATION BECAUSE YOU BELIEVE YOU ARE SLOWING TO AVOID RUNNING INTO THE CAR IN FRONT AND INSTEAD YOU INCREASING SPEED TOWARD THE BACK OF THE CAR IN FRONT. ACURA CUSTOMER SERVICE SAY THAT IS THE WAY THE CAR IS DESIGNED, BUT DOES NOT DEFEND THE LOGIC OF THAT DESIGN. I CAN NOT BELIEVE THAT THIS HAS NOT CAUSED SERIOUS SITUATIONS AND ACCIDENTS.