High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
The contact owns a 2017 Alfa Romeo Giulia. The contact stated that the front passenger’s side headlight had failed to function as needed. The contact took the vehicle to the dealer and was informed that water or condensation had gotten into the headlight assembly and that the headlight assembly needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 20,000.
The contact owns a 2017 Alfa Romeo Giulia. The contact stated that the front passenger’s side headlight had failed to function as needed. The contact took the vehicle to the dealer and was informed that water or condensation had gotten into the headlight assembly and that the headlight assembly needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 20,000.
It is impossible to adjust the headlights so as not to blind oncoming drivers. Some are forced to pull over. This is an ongoing issue, which the dealer says is due to faulty design and cannot be fixed.
It is impossible to adjust the headlights so as not to blind oncoming drivers. Some are forced to pull over. This is an ongoing issue, which the dealer says is due to faulty design and cannot be fixed.
The driver's side headlight vertical adjuster failed causing the headlight beam to be directed upwards at about a 40 degree angle. I understand from searching the internet, that this is an ongoing problem. I have a new assembly on order and when received I will have it installed. At that time the old, broken assembly will be available for inspection. This causes the light to not be directed to the roadway, causing dark spots and probably hits oncoming drivers in the eyes, blinding them. The dealer is clueless but the internet says that in Europe a circlip installation fix has been devised. The vehicle has not been investigated by the dealer. I am waiting to receive the new assembly before allowing them to work on it. There were no warnings of any kind. This car has automatic headlights so I never noticed it until I came home one night and lit up the trees as I came down the street and lit up my roof as I pulled in the driveway. From research I have discovered the mechanism is a ball and socket arrangement and the ball has a tendency to pop out of the socket due to vibration. This releases the bottom of the adjuster and allows the headlight to swing into full up position.
The driver's side headlight vertical adjuster failed causing the headlight beam to be directed upwards at about a 40 degree angle. I understand from searching the internet, that this is an ongoing problem. I have a new assembly on order and when received I will have it installed. At that time the old, broken assembly will be available for inspection. This causes the light to not be directed to the roadway, causing dark spots and probably hits oncoming drivers in the eyes, blinding them. The dealer is clueless but the internet says that in Europe a circlip installation fix has been devised. The vehicle has not been investigated by the dealer. I am waiting to receive the new assembly before allowing them to work on it. There were no warnings of any kind. This car has automatic headlights so I never noticed it until I came home one night and lit up the trees as I came down the street and lit up my roof as I pulled in the driveway. From research I have discovered the mechanism is a ball and socket arrangement and the ball has a tendency to pop out of the socket due to vibration. This releases the bottom of the adjuster and allows the headlight to swing into full up position.
TL* THE CONTACT OWNS A 2017 ALFA ROMEO GIULIA. THE CONTACT STATED THAT THE AUTO START STOP FEATURE FAILED TO FUNCTION AND THE VEHICLE SPONTANEOUSLY JERKED. THE AUTO STOP WARNING LIGHT ILLUMINATED ON OCCASION. ADDITIONALLY, THE HEADLIGHTS RANDOMLY TURNED ON AND FLASHED FOR HOURS WHILE THE VEHICLE WAS TURNED OFF. THE CONTACT ATTEMPTED TO TURN THE VEHICLE ON AND OFF HOWEVER THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO DORSCHEL AUTOMOTIVE GROUP (3817 W HENRIETTA RD, ROCHESTER, NY 14623, (585)334-9440), WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE OPERATED AS DESIGNED REGARDING THE AUTO START/STOP FEATURE. THE CONTACT WAS ALSO INFORMED THAT WATER ENTERED THE HEADLAMP ASSEMBLY AND THE PINS WERE CORRODED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000.*BF*JB
TL* THE CONTACT OWNS A 2017 ALFA ROMEO GIULIA. THE CONTACT STATED THAT THE AUTO START STOP FEATURE FAILED TO FUNCTION AND THE VEHICLE SPONTANEOUSLY JERKED. THE AUTO STOP WARNING LIGHT ILLUMINATED ON OCCASION. ADDITIONALLY, THE HEADLIGHTS RANDOMLY TURNED ON AND FLASHED FOR HOURS WHILE THE VEHICLE WAS TURNED OFF. THE CONTACT ATTEMPTED TO TURN THE VEHICLE ON AND OFF HOWEVER THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO DORSCHEL AUTOMOTIVE GROUP (3817 W HENRIETTA RD, ROCHESTER, NY 14623, (585)334-9440), WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE OPERATED AS DESIGNED REGARDING THE AUTO START/STOP FEATURE. THE CONTACT WAS ALSO INFORMED THAT WATER ENTERED THE HEADLAMP ASSEMBLY AND THE PINS WERE CORRODED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000.*BF*JB
TL* THE CONTACT OWNS A 2017 ALFA ROMEO GIULIA. WHEN THE VEHICLE WAS STARTED, SEVERAL UNKNOWN WARNING INDICATORS ILLUMINATED AND THE HEADLIGHTS WERE INOPERABLE. ON ANOTHER OCCASION, THE BRAKE PEDAL WAS DEPRESSED; HOWEVER, THE VEHICLE INDEPENDENTLY ACCELERATED AND CRASHED INTO THE GARAGE DOOR. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO ALFA ROMEO OF WILMINGTON PIKE (99 WILMINGTON PIKE A, CHADDS FORD, PA 19317, (484) 840-7190) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE A FAULT CODE. THE CONTACT STATED THAT AFTER PICKING UP THE VEHICLE AT THE DEALER, IT INDEPENDENTLY ACCELERATED AGAIN LESS THAN TEN MILES AWAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. *TR*DT *TR
TL* THE CONTACT OWNS A 2017 ALFA ROMEO GIULIA. WHEN THE VEHICLE WAS STARTED, SEVERAL UNKNOWN WARNING INDICATORS ILLUMINATED AND THE HEADLIGHTS WERE INOPERABLE. ON ANOTHER OCCASION, THE BRAKE PEDAL WAS DEPRESSED; HOWEVER, THE VEHICLE INDEPENDENTLY ACCELERATED AND CRASHED INTO THE GARAGE DOOR. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO ALFA ROMEO OF WILMINGTON PIKE (99 WILMINGTON PIKE A, CHADDS FORD, PA 19317, (484) 840-7190) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE A FAULT CODE. THE CONTACT STATED THAT AFTER PICKING UP THE VEHICLE AT THE DEALER, IT INDEPENDENTLY ACCELERATED AGAIN LESS THAN TEN MILES AWAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. *TR*DT *TR
THE INSTRUMENT CLUSTER PANEL "CRASHED" AND WENT BLACK WHILE THE CAR WAS IN MOTION DURING A DRIVE AT NIGHT. THE LIGHTS AND TURN SIGNALS WERE ALSO NOT WORKING. THIS PROBLEM PERSISTED FOR ABOUT 2 MINUTES AND REOCCURRED 2 OTHER TIMES WITHIN A DISTANCE OF 3 MILES OF OPERATION. TAKEN TO DEALER 2/14/19 FOR REPAIR. CAR RETURNED /15/19. PROBLEM REOCCURRED WHILE IN MOTION, DAYTIME, NO TURN SIGNALS AND TOWED TO DEALER. CAR RETURNED 2/26/19. PROBLEM REOCCURRED 2/27/19 WHILE IN MOTION DURING DAY AND LASTED 2 MIN. CAR TOWED TO DEALER. CAR RETURNED 3/27/19. ALSO ON RETURN 2/26/19 AND 3/28/19, SIDE MIRRORS FOLDED IN WHEN ATTEMPT WAS MADE TO ADJUST WITH CONTROL KNOB, WHILE IN MOTION DURING DAY. CAR WAS TURNED OFF AND SWITCH APPEARED TO REBOOT. REPAIR WAS ATTEMPTED TO MIRROR CONTROLS AFTER FIRST INCIDENT BUT REOCCURRED UPON FIRST ATTEMPT TO ADJUST ON 3/28/19. CAR HAS HAD NUMEROUS OTHER SOFTWARE RECALLS AND REPAIR ATTEMPTS. DEALERSHIP REFUSES TO STATE THAT CAR IS REPAIRED AND/OR SAFE TO OPERATE.
THE INSTRUMENT CLUSTER PANEL "CRASHED" AND WENT BLACK WHILE THE CAR WAS IN MOTION DURING A DRIVE AT NIGHT. THE LIGHTS AND TURN SIGNALS WERE ALSO NOT WORKING. THIS PROBLEM PERSISTED FOR ABOUT 2 MINUTES AND REOCCURRED 2 OTHER TIMES WITHIN A DISTANCE OF 3 MILES OF OPERATION. TAKEN TO DEALER 2/14/19 FOR REPAIR. CAR RETURNED /15/19. PROBLEM REOCCURRED WHILE IN MOTION, DAYTIME, NO TURN SIGNALS AND TOWED TO DEALER. CAR RETURNED 2/26/19. PROBLEM REOCCURRED 2/27/19 WHILE IN MOTION DURING DAY AND LASTED 2 MIN. CAR TOWED TO DEALER. CAR RETURNED 3/27/19. ALSO ON RETURN 2/26/19 AND 3/28/19, SIDE MIRRORS FOLDED IN WHEN ATTEMPT WAS MADE TO ADJUST WITH CONTROL KNOB, WHILE IN MOTION DURING DAY. CAR WAS TURNED OFF AND SWITCH APPEARED TO REBOOT. REPAIR WAS ATTEMPTED TO MIRROR CONTROLS AFTER FIRST INCIDENT BUT REOCCURRED UPON FIRST ATTEMPT TO ADJUST ON 3/28/19. CAR HAS HAD NUMEROUS OTHER SOFTWARE RECALLS AND REPAIR ATTEMPTS. DEALERSHIP REFUSES TO STATE THAT CAR IS REPAIRED AND/OR SAFE TO OPERATE.