2018 ALFA ROMEO STELVIO Fuel System, Gasoline Problems

The contact owns a 2018 Alfa Romeo Stelvio. The contact received notification of NHTSA Campaign Number: 25V586000 (Fuel System, Gasoline). The vehicle was taken to the dealer for a safety inspection prior to a road trip. The dealer informed the contact that the fuel pump could not be inspected. The dealer then advised the contact that the vehicle was in good driving condition based on maintenance records. The contact stated that while driving approximately 20-30 MPH on the road trip, with a newborn child in the rear seat, the vehicle stalled. The contact pulled over into a ditch. The vehicle failed to restart as intended and sputtered. The vehicle was towed to the family’s residence. The manufacturer was notified of the failure and aided with towing the vehicle to the dealer. The dealer diagnosed the vehicle with a fuel pump failure. The fuel pump was replaced at the owner's expense. The vehicle was repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 53,000. The VIN was not available.

Mileage: 53,000

The contact owns a 2018 Alfa Romeo Stelvio. The contact received notification of NHTSA Campaign Number: 25V586000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2018 Alfa Romeo Stelvio. The contact received notification of NHTSA Campaign Number: 25V586000 (Fuel System, Gasoline); however, parts to do the recall repair were not yet available. The contact stated that the vehicle failed an inspection and would not pass due to the open recall and the parts not being available to repair the vehicle. The local dealer was contacted, and the dealer confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.

The contact owns a 2018 Alfa Romeo Stelvio. The contact received notification of NHTSA Campaign Number: 25V586000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that several dealers were contacted and confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2018 Alfa Romeo Stelvio. The contact stated that while his daughter was driving approximately 60-75 MPH, the vehicle shuddered and lost motive power. The driver was able to pull over to the side of the road. The check engine warning light and other unknown warning lights were illuminated. The vehicle failed to restart and was towed to the residence. The contact stated that the vehicle was able to be restarted the following day, but the check engine warning light remained illuminated. The vehicle was taken to an Auto Parts Store, where it was scanned, and a DTC for low fuel volume was retrieved. The contact received notification of NHTSA Campaign Number: 25V586000( Fuel System, Gasoline), which the contact related to the failure; however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 110,000.

Mileage: 110,000

The contact owns a 2018 Alfa Romeo Stelvio. The contact stated that while the vehicle was parked and shut off, the contact attempted to start the vehicle, but the vehicle failed to start. The contact stated that the vehicle lost motive power, and the fuel warning light was illuminated. The contact received notification of NHTSA Campaign Number: 25V586000 (Fuel System, Gasoline); however, the part to complete the recall repair was not yet available. A local independent mechanic arrived at the residence to inspect the vehicle, but the vehicle was not diagnosed or repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 41,000.

Mileage: 41,000

The contact owns a 2018 Alfa Romeo Stelvio. The contact received notifications of NHTSA Campaign Numbers: 24V510000 (AIR BAGS, SEAT BELTS) and 25V586000 (FUEL SYSTEM, GASOLINE). However, the part to do the recall repair was not yet available. The contact stated that while her daughter was driving 55 MPH, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The contact stated that the vehicle decelerated from 50 MPH to 40 MPH. An unknown warning light was illuminated. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.

The contact owns a 2018 Alfa Romeo Stelvio. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. In addition, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The vehicle was taken to an Auto Zone, where it was diagnosed, and DTC: P008A (Low-pressure fuel system pressure is too low) was retrieved. The vehicle was not repaired. The dealer was made aware of the failure. The contact was waiting for an available service appointment. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.

Mileage: 90,000

The contact owns a 2018 Alfa Romeo Stelvio. The contact stated that while exiting a gated community at a slow speed, the vehicle started jerking while depressing the accelerator pedal. The battery warning light was displayed on the instrument panel when the vehicle lost all power. A tow truck driver attempted to jumpstart the vehicle, but the vehicle failed to restart. The vehicle was towed to an independent mechanic, where the battery was recharged; however, the failure returned within two hours after leaving the mechanic. The vehicle was towed to another independent mechanic, where the vehicle was diagnosed with a defective fuel pump. Upon investigation, the contact discovered that the vehicle was included in NHTSA Campaign Number: 25V586000 (Fuel System, Gasoline); however, parts for the recall repair were unavailable. The vehicle was not repaired. The dealer was notified of the failure, and the contact was scheduled for an appointment for a diagnostic test. The manufacturer was made aware of the failure but offered no assistance. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 60,000.

Mileage: 60,000

The contact owns a 2018 Alfa Romeo Stelvio. The contact stated that the instrument cluster was inoperable. The vehicle was taken to an unknown local dealer, and it was confirmed that there was no warranty coverage on the vehicle for the failure. The dealer informed the contact about a seat belt recall that was completed, but the initial failure was not repaired. The contact stated that after refueling, the fuel light illuminated two days later. The contact stated that the vehicle also stalled while driving. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 44,000.

Mileage: 44,000

The contact owns a 2018 Alfa Romeo Stelvio. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The message "Electronic Acceleration Control Disabled" was displayed. The contact pulled over and waited a while before restarting the vehicle. The vehicle was taken to the dealer, where it was determined that the low-pressure fuel pump had failed. The contact was informed that the low-pressure fuel pump and module needed to be replaced. The vehicle was not yet repaired and remained with the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 13,500.

Mileage: 13,500

The contact owns a 2018 Alfa Romeo Stelvio. The contact stated while driving 30 MPH, the vehicle stalled and hesitated to restart. The check engine warning light was illuminated. The contact stated that after a while the vehicle restarted but drove with reduced motive power. The battery was replaced but the failure persisted. The contact scanned the vehicle with an OBD II scanner and determined that the fuel pump had failed. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000.

Mileage: 60,000

TL* THE CONTACT OWNS A 2018 ALFA ROMEO STELVIO. THE CONTACT STATED THAT OCCASIONALLY THE VEHICLE SUDDENLY LOSS MOTIVE POWER AND FAILED TO ACCELERATE. THE FAILURE OCCURRED INTERMITTENTLY HOWEVER, THE FAILURE MOSTLY OCCURRED WHILE STARTING THE VEHICLE. THE CONTACT STATED THAT HE LEARNED OF A KNOWN ISSUE WITH THE DIRECT INJECTION WITHIN THE ENGINE. THE CONTACT CONTACTED FULLERTON ALFA ROMEO (1034 US-22, SOMERVILLE, NJ 08876, (877)463-1821) WHO STATED THAT THE MECHANIC WAS UNABLE TO IDENTIFY THE CAUSE OF THE FAILURE. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE AND CLEARED SOME UNKNOWN DIAGNOSTIC TROUBLE CODES. THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OPENED A CASE. THE MANUFACTURER RECOMMENDED THAT A COMPLAINT BE FILED WITH NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

Mileage: 20,000