2015 AUDI A3 Seats Problems

Airbag pressure sensing fault in passenger seat. Fix is $1,800

Subject: Complaint regarding refusal to perform recall repairs outside the U.S. – VIN [XXX] Dear NHTSA Office of Defects Investigation, I am the owner of an Audi A3, model year 2015, VIN [XXX] . According to the NHTSA database, my vehicle is subject to two open recall campaigns: – 69BY / 21V198 – Passenger Occupant Detection System (PODS) – 20YF / 24V110 – EVAP Suction Pump I currently reside in Ukraine, where the vehicle has been legally imported and registered. Despite the recalls being active and safety-related, the official Audi importer and dealers in Ukraine have refused to perform the repairs free of charge. They argue that these recalls apply only to the U.S. market and therefore decline service, which contradicts the global principle of mandatory recall repairs. This situation puts me and other drivers at risk, as the unresolved recall issues directly affect vehicle safety. I kindly ask NHTSA to review this case and provide guidance on ensuring that recall obligations are respected internationally, or to instruct Audi AG / Audi of America to facilitate the execution of these recalls regardless of the vehicle’s current market. Attached, please find copies of my correspondence with Audi dealers in Ukraine and Audi of America. Thank you for your assistance. Best regards, [XXX] Ukraine Phone: [XXX] Email: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Dropped off car to audi arlington to fix recall. They said it was finished but did not update the recall status. Called audi multiple times to ask, was not able to reach them. Left voice mail and still no call back.

There has been previous recall for the passenger seat occupation sensor in 2019, asking for a connector to be replaced. Approximately 3 months after the connector was replaced in late 2019, the airbag warning light in the dashboard turned on. That was approximately in March or April of 2020. The car was only lightly used during 2020 and the latest recall had not been issued. In early 2021, a letter with recall information arrived and stated that I shall not use the car with the passenger seat occupied if the warning light was on. I contacted Audi Service in May 2021 and was told that no parts were available to repair - About a month ago I received another letter repeating the warning and stating that parts were available. I tried to arrange an appointment but was again told, no parts were available and the earliest appointment would be available in May. As of now, the airbag warning light is on, the airbag indicator says “Airbag has been disabled” and the diagnostic readout reports “Sensor resistance too high"

I purchased this vehicle in Germany back in September 2020. It’s a US spec Audi that has the passenger air bag floor sensor recall that I can’t seem to get fixed by the German Audi dealership. How can I get this recall fixed in case I sell the car or want to ship it back stateside. They won’t ship a car with a potential safety recall outstanding. My phone number is [XXX] and I used my stateside address because the system will not accept my German address. Please contact me via phone number listed above or by email. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

AUDI RECALL #69Z4, NHTSA RECALL #19V474 THE CAR WAS UNDER A PREVIOUS RECALL FOR THE SAME PROBLEM, WHICH WAS 'FIXED' BY DEALER SOMETIME IN 2019. CURRENTLY THE CAR SHOWS AIRBAG IS DEACTIVATED, THE UNBUCKLED SEATBELT WARNING LIGHTS AND SOUNDS FLASHES EVEN WHEN THE SEAT IS UNOCCUPIED. SPOKE THE AUDI OF ONTARIO,CA ON SEVERAL OCCASIONS. THEY REFUSE TO FIX THE VEHICLE. SERVICE MANAGER WILL NOT RETURN PHONE CALLS. THIS IS THE SECOND TIME THIS COMPONENT HAD TO BE REPLACED, AND THE DEALER IS REFUSING TO REPAIR IT. THE PASSENGER AIRBAG OFF LIGHT STAYS ON, WHEN THE SEAT IS UNOCCUPIED, THIS HAPPENS AS SOON AS THE VEHICLE IS STARTED. THE UNFASTENED SEATBELT LIGHT, AND AIRBAG LIGHT REMAIN ON WHILE DRIVING. UNFASTENED SEATBELT SOUNDS CONTINUE FOR 2-3 MINUTES AFTER THE CAR IS STARTED, THEN GOES AWAY.

SHORTLY AFTER HAVING RECALL 69Z4 COMPLETED (HARNESS AND CONNECTOR) COMPLETED STARTED GETTING WARNINGS THE PASSENGER AIRBAG NOT WORKING AND WHEN SOMEONE WAS NOT IN THE PASSENGER SEAT GETTING A SEATBELT WARNING. ALSO ERROR ON DISPLAY ABOUT PRE-SENSE ERROR. WENT TO DEALER AND POINT OUT THIS STARTED RIGHT AFTER THE RECALL AND THEY SAID DIFFERENT ISSUE AND HAS IMPACTED A LOT OF OTHERS. NOW THEY SAY THE PODS (PASSENGER OCCUPANCY DETECTION SYSTEM) NEEDS TO BE REPLACED QUOTING ME APPROXIMATELY $1200 TO FIX. DUE TO THE FAULT THE PASSENGER SIDE AIR BAG WILL NOT OPERATE. IN ADDITION TO MY DEALER TELLING ME IT IS A COMMON PROBLEM, WHEN LOOKING AT THE FORUMS IT SEEMS LIKE A PROBLEM ACROSS MANY AUDI MODELS, NOT JUST THE A3, S3.

Mileage: 44,339

WHILE DRIVING THE CAR ON A CITY STREET, THE SEAT BELT WARNING LIGHT CAME ON, A WARNING CAME ON INDICATING THAT THE PASSENGER AIRBAG WAS DISCONNECTED, FOLLOWED BY AN AUDIBLE WARNING. THERE WAS AN ADULT PASSENGER IN THE PASSENGER SEAT WHO WAS PROPERLY BELTED IN. RECALL "FIX" 69Z4 HAS BEEN APPLIED TO THE VEHICLE.

Mileage: 88,000

MY CAR KEEPS HAVING A SAFETY SYSTEM FAULT. THERE ARE TWO ERRORS: 1. THE "PAASENGER AIRBAG OFF" INDICATOR STAYS ON EVEN WHEN A PASSENGER IS IN THE FRONT PASSENGER SEAT 2. BUCKLE SEATBELT SIGN IS ON WHEN THERE IS NO PASSENGER I TOOK MY CAR FOR A RECALL BUT IT DID NOT FIX THE ISSUE OF THE AIRBAG BEING OFF! THIS HAS BEEN HAPPENING FOR QUITE SOME TIME.

Mileage: 36,000

THERE WAS RECENTLY A PODS RECALL FOR THE WIRING HARNESS GOING TO THE OCCUPANT DETECTION SENSOR THE RECALL DID NOT FIX THE ISSUES FOR MANY PEOPLE. CAR WILL RANDOMLY THINK SOMEONE IS SETTING IN THE PASSENGER SEAT AND ACTIVATE AIRBAG AND CAUSE THE SEATBELT LIGHT TO CHIME CONSTANTLY WHILE DRIVING CAUSING THE AIR BAG TO TURN ON AND OFF. THE SENSOR IMBEDDED IN THE BOTTOM OF THE SEAT IS FAULTY.

Mileage: 65,000