This Problem Across All Years
1) power steering module failed resulting in steering failing on highway. Car is not available for inspection due to being totaled. Issue was a known service bulletin by Audi however new owners had no way to know it was a life threatening issue. 2) The car lost control when power module failed, steering wheel locked up. 3) Yes 4) insurance and the dealership. The dealership refused to cover it because it was 10years past extended warranty even thought it had less than 125,000 miles. Apparently RAIN affects these units. 5) No.
1) power steering module failed resulting in steering failing on highway. Car is not available for inspection due to being totaled. Issue was a known service bulletin by Audi however new owners had no way to know it was a life threatening issue. 2) The car lost control when power module failed, steering wheel locked up. 3) Yes 4) insurance and the dealership. The dealership refused to cover it because it was 10years past extended warranty even thought it had less than 125,000 miles. Apparently RAIN affects these units. 5) No.
While driving the car I press the gas pedal and it loses power or won't accelerate at all, then all of a sudden something happens and it lunges forward fast it is scary I have almost crashed 2 times. This issues is intermittent, thus the driver has no control of when the car is going to drive properly when I doesn't it is scary. I'm have been relegated to 45 miles an hour on the freeway I cannot control any part of the car to ensure I can make a lane change if I need to to overt an accident. The reason I'm filing this is because Audi has known about this since at least 2010, there are TSB'S FOR EVERY YEAR REGARDING THIS PROBLEM EITHER EXACT OR a slight change of this problem because every car is different. Meaning how it's driven to where it is located and weather issues. AUDI HAS PREEMPTED THESE Issues bY stating the problem I'm having a long with thousands of others is a PERFORMANCE ISSUE BUT THIS IS WAY MORE THAN THAT. IT IS Definitely A SAFETY ISSUE WHEN YOUR CAR ALL OF A SUDDEN WONT ACCELERATE. THIS ISSUE CAN REMAIN FOR 45 MINUTES OR Literally A SECOND. THIS IS A VERY DANGEROUS SAFETY Problem AND IF THEY MEANING AUDI HAD NOT HAD KNOWN ABOUT THIS PROBLEM FOR OVER A DECADE AND CONTINUE TO MAKE THESE CARS THE SAME WAY THEN I WOULDN'T HAVE HAD TO MAKE THIS REPORT IF THEY WOULD HAVE PUT THIS UNDER SAFETY AND NOT PERFORMANCE AND PREEMPTED A INVESTIGATION CIRCUMVENTING THE NTSB'S AUTHORITY BY PUTTING OUT A TSB BEFORE IT CAN BE INVESTIGATED. THE dealership REFUSES TO LOOK AT THE TECHNICAL SERVICE BULLETINS WITHOUT A COINCIDING CODE, BUT THE SOFTWARE UPDATE DOES NOT STATE A CODE WITH IT BECAUSE IT'S FOR DECADES OF AUDIS. THE SOFTWARE UPDATE WILL FIX MY CAR AND I CANNOT DO THAT MYSELF SO I HAVE AN UNSAFE CAR. Also the dealership is refusing to update my software as Audis TSB CLEARLY STATE ALL AUDIS FROM 2002 TO 2025 NEED THIS SOFTWARE UPDATE FOR PROPER REPAIR OF ALL AUDI VEHICLES! The Dealership is refusing give me the warranty documents & recalls done.
While driving the car I press the gas pedal and it loses power or won't accelerate at all, then all of a sudden something happens and it lunges forward fast it is scary I have almost crashed 2 times. This issues is intermittent, thus the driver has no control of when the car is going to drive properly when I doesn't it is scary. I'm have been relegated to 45 miles an hour on the freeway I cannot control any part of the car to ensure I can make a lane change if I need to to overt an accident. The reason I'm filing this is because Audi has known about this since at least 2010, there are TSB'S FOR EVERY YEAR REGARDING THIS PROBLEM EITHER EXACT OR a slight change of this problem because every car is different. Meaning how it's driven to where it is located and weather issues. AUDI HAS PREEMPTED THESE Issues bY stating the problem I'm having a long with thousands of others is a PERFORMANCE ISSUE BUT THIS IS WAY MORE THAN THAT. IT IS Definitely A SAFETY ISSUE WHEN YOUR CAR ALL OF A SUDDEN WONT ACCELERATE. THIS ISSUE CAN REMAIN FOR 45 MINUTES OR Literally A SECOND. THIS IS A VERY DANGEROUS SAFETY Problem AND IF THEY MEANING AUDI HAD NOT HAD KNOWN ABOUT THIS PROBLEM FOR OVER A DECADE AND CONTINUE TO MAKE THESE CARS THE SAME WAY THEN I WOULDN'T HAVE HAD TO MAKE THIS REPORT IF THEY WOULD HAVE PUT THIS UNDER SAFETY AND NOT PERFORMANCE AND PREEMPTED A INVESTIGATION CIRCUMVENTING THE NTSB'S AUTHORITY BY PUTTING OUT A TSB BEFORE IT CAN BE INVESTIGATED. THE dealership REFUSES TO LOOK AT THE TECHNICAL SERVICE BULLETINS WITHOUT A COINCIDING CODE, BUT THE SOFTWARE UPDATE DOES NOT STATE A CODE WITH IT BECAUSE IT'S FOR DECADES OF AUDIS. THE SOFTWARE UPDATE WILL FIX MY CAR AND I CANNOT DO THAT MYSELF SO I HAVE AN UNSAFE CAR. Also the dealership is refusing to update my software as Audis TSB CLEARLY STATE ALL AUDIS FROM 2002 TO 2025 NEED THIS SOFTWARE UPDATE FOR PROPER REPAIR OF ALL AUDI VEHICLES! The Dealership is refusing give me the warranty documents & recalls done.
The contact owns a 2014 Audi A5. The contact stated that a burn spot was discovered on the seat section of the front driver's seat. The contact indicated that days later the burn mark had developed into a tennis ball sized burn hole in the seat cushion. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 66,000.
The contact owns a 2014 Audi A5. The contact stated that a burn spot was discovered on the seat section of the front driver's seat. The contact indicated that days later the burn mark had developed into a tennis ball sized burn hole in the seat cushion. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 66,000.
I CONTACT AUDI OF CONCORD, CA IN NOVEMBER OF 2018, TO HAVE THE AFTER-RUN COOLANT PUMP REPLACED. THEY PLACED ME ON A WAITLIST, I HAVE NEVER HEARD BACK FROM THEM ALMOST A YEAR LATER.
I CONTACT AUDI OF CONCORD, CA IN NOVEMBER OF 2018, TO HAVE THE AFTER-RUN COOLANT PUMP REPLACED. THEY PLACED ME ON A WAITLIST, I HAVE NEVER HEARD BACK FROM THEM ALMOST A YEAR LATER.
NHTSA RECALL NUMBER: 18V229 MANUFACTURER RECALL NUMBER: 19N4 RECALL DATE: I WAS NOTIFIED OF THIS IN DECEMBER OF 2017. NOTHING HAS HAPPENED YET, BUT IT IS SEPT 10TH 2018 AND THERE IS NO SOLUTION. I WAS UNABLE TO MAKE A TRADE-IN OF MY VEHICLE DUE TO THE UNRESOLVED RECALL ISSUE. I DO NOT THINK THIS HAS BEEN TAKEN CARE OF IN A TIMELY MANNER.
NHTSA RECALL NUMBER: 18V229 MANUFACTURER RECALL NUMBER: 19N4 RECALL DATE: I WAS NOTIFIED OF THIS IN DECEMBER OF 2017. NOTHING HAS HAPPENED YET, BUT IT IS SEPT 10TH 2018 AND THERE IS NO SOLUTION. I WAS UNABLE TO MAKE A TRADE-IN OF MY VEHICLE DUE TO THE UNRESOLVED RECALL ISSUE. I DO NOT THINK THIS HAS BEEN TAKEN CARE OF IN A TIMELY MANNER.
AUDI OF SEATTLE CONFIRMED 1/22/2018 THAT MY CAR IS FUNCTIONING AS DESIGNED, BUT I BELIEVE THIS DESIGN IS UNSAFE AND UNDESIRABLE. SPECIFICALLY, WHEN DRIVING IN REVERSE USING THE BACKUP CAMERA VIEW, IF I RECEIVE AN INCOMING CELL PHONE CALL TO MY PAIRED PHONE, THE CAR PRIORITIZES THE TELEPHONE SCREEN VIEW OVER THE BACKUP CAMERA SCREEN VIEW, WHICH IMMEDIATELY DISAPPEARS. BACKING UP IS OF COURSE A TIME WHEN THE DRIVER'S ARMS AND HANDS ARE NOT WELL POSITIONED TO POKE THE "IGNORE" BUTTON ON THE PHONE SCREEN.
AUDI OF SEATTLE CONFIRMED 1/22/2018 THAT MY CAR IS FUNCTIONING AS DESIGNED, BUT I BELIEVE THIS DESIGN IS UNSAFE AND UNDESIRABLE. SPECIFICALLY, WHEN DRIVING IN REVERSE USING THE BACKUP CAMERA VIEW, IF I RECEIVE AN INCOMING CELL PHONE CALL TO MY PAIRED PHONE, THE CAR PRIORITIZES THE TELEPHONE SCREEN VIEW OVER THE BACKUP CAMERA SCREEN VIEW, WHICH IMMEDIATELY DISAPPEARS. BACKING UP IS OF COURSE A TIME WHEN THE DRIVER'S ARMS AND HANDS ARE NOT WELL POSITIONED TO POKE THE "IGNORE" BUTTON ON THE PHONE SCREEN.
I RECEIVED A BLUETOOTH CELL PHONE CALL WHILE BACKING UP IN REVERSE, AND THE BACKUP CAMERA TV SCREEN TO MY SURPRISE WAS OVERRIDDEN BY THE PHONE CALL SCREEN, LOSING MY BACKUP VIEW.
I RECEIVED A BLUETOOTH CELL PHONE CALL WHILE BACKING UP IN REVERSE, AND THE BACKUP CAMERA TV SCREEN TO MY SURPRISE WAS OVERRIDDEN BY THE PHONE CALL SCREEN, LOSING MY BACKUP VIEW.