This Problem Across All Years
Two issues: The rear view camera is not reliable. It sometimes fails to engage or becomes covered up by another graphics layer such as the user authentication screen. In some cases it comes late or the steering angles lines are rendered very late or missing. Second, the forward ultrasound park assist chimes often do not chime. The audio is ducked under other audio sources such as Spotify. This is quite serious and has almost caused some issues. Yet, if the alternate audio source is stopped, the adas chimes immediately become audible without moving the vehicle further. This issue has been reported to Audi for 3 years and despite best efforts, they have never applied a software fix citing none available. No dealership offers no remedy or escalation since it's hard to reproduce on demand. I have videos available upon request.
Two issues: The rear view camera is not reliable. It sometimes fails to engage or becomes covered up by another graphics layer such as the user authentication screen. In some cases it comes late or the steering angles lines are rendered very late or missing. Second, the forward ultrasound park assist chimes often do not chime. The audio is ducked under other audio sources such as Spotify. This is quite serious and has almost caused some issues. Yet, if the alternate audio source is stopped, the adas chimes immediately become audible without moving the vehicle further. This issue has been reported to Audi for 3 years and despite best efforts, they have never applied a software fix citing none available. No dealership offers no remedy or escalation since it's hard to reproduce on demand. I have videos available upon request.
Two items: 1. Infotainment review camera does not show in a timely fashion. There is an open recall for this but my vehicle is not listed in the campaign. It is unclear why not. The firmware is from march of 2021 for a feb 2022 q3 build. I wish they would fix this. 2. ADAS park assist chimes do NOT always chime when other audi sources are playing. In particular, with Android Auto attached and after a previous phone call ends, park assist chime audio is not played. The graphical indicators may show on the screen. Other audio sources are prioritized such as android audio route guidance, or streaming audio.
Two items: 1. Infotainment review camera does not show in a timely fashion. There is an open recall for this but my vehicle is not listed in the campaign. It is unclear why not. The firmware is from march of 2021 for a feb 2022 q3 build. I wish they would fix this. 2. ADAS park assist chimes do NOT always chime when other audi sources are playing. In particular, with Android Auto attached and after a previous phone call ends, park assist chime audio is not played. The graphical indicators may show on the screen. Other audio sources are prioritized such as android audio route guidance, or streaming audio.
The contact owns a 2022 Audi Q3. The contact received notification of NHTSA Campaign Number: 22V806000 (Equipment, Back Over Prevention) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2022 Audi Q3. The contact received notification of NHTSA Campaign Number: 22V806000 (Equipment, Back Over Prevention) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2022 Audi Q3. The contact received notification of NHTSA Campaign Number: 22V806000 (Equipment, Back Over Prevention), however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact experienced a failure. VIN tool confirms parts not available.
The contact owns a 2022 Audi Q3. The contact received notification of NHTSA Campaign Number: 22V806000 (Equipment, Back Over Prevention), however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact experienced a failure. VIN tool confirms parts not available.
Component: MMI inconsistently plays parking collision chimes. Safety: Inconsistent chime playback may result in collision with objects during parking. Reproduction: Not reproduced by dealer. Sporadic 1 to 3 times weekly. Inspected by dealer: No. Difficult to reproduce on demand. Warning indicators: None. Description: The Audio MMI (MIB3) fails to duck audio sources consistently and as a result may play entertainment audio on top of the parking collision chimes. The parking collision chimes are not playing. Shifting out of drive into reverse or park and back to drive will cause the chimes to play without moving the vehicle further. Video examples available upon request. Site does not allow video upload. (Please add this feature).
Component: MMI inconsistently plays parking collision chimes. Safety: Inconsistent chime playback may result in collision with objects during parking. Reproduction: Not reproduced by dealer. Sporadic 1 to 3 times weekly. Inspected by dealer: No. Difficult to reproduce on demand. Warning indicators: None. Description: The Audio MMI (MIB3) fails to duck audio sources consistently and as a result may play entertainment audio on top of the parking collision chimes. The parking collision chimes are not playing. Shifting out of drive into reverse or park and back to drive will cause the chimes to play without moving the vehicle further. Video examples available upon request. Site does not allow video upload. (Please add this feature).
The Audi MMI infotainment software will control itself. For example, with my cellphone as the main audio device, the software will randomly switch to bluetooth, radio, or XM. The GPS will stop navigating which is the biggest concern when it does happen. It is an instant distraction that is hard to ignore. Especially when navigation is needed. Also, the garage door 'button' does not work sometimes which is not enjoyable during the snowy seasons where I have to actually get out and walk across slippery ground to close my garage. I have video proof and showed it to Audi dealership in Westwood, MA. They told me there is a pending recall but no solution so they sent me back out with the car. I talked with Audi corporate online and they mentioned: "Can you confirm pending recall that you're referring to? I ask because I checked 3 resources and no recall is showing pending on your vehicle." I'm hearing one thing from Audi dealership, and another from corporate. I have not heard back from either since talking with them. I would just like some follow up and to know when a solution is available. This is very concerning that they say there is a known issue with no fix and send me back out with an unresolved vehicle. The software can be very distracting and unsafe when it does not work and does it's own thing by itself. Attached are two pictures of my service invoice. Please note: "Confirmed clients concerns, found infotainment recall pending for the vehicle. No software updates available at this time." I can provide videos I took on my phone showing the screen bugging out by itself if needed. Thank you for your time looking at this!
The Audi MMI infotainment software will control itself. For example, with my cellphone as the main audio device, the software will randomly switch to bluetooth, radio, or XM. The GPS will stop navigating which is the biggest concern when it does happen. It is an instant distraction that is hard to ignore. Especially when navigation is needed. Also, the garage door 'button' does not work sometimes which is not enjoyable during the snowy seasons where I have to actually get out and walk across slippery ground to close my garage. I have video proof and showed it to Audi dealership in Westwood, MA. They told me there is a pending recall but no solution so they sent me back out with the car. I talked with Audi corporate online and they mentioned: "Can you confirm pending recall that you're referring to? I ask because I checked 3 resources and no recall is showing pending on your vehicle." I'm hearing one thing from Audi dealership, and another from corporate. I have not heard back from either since talking with them. I would just like some follow up and to know when a solution is available. This is very concerning that they say there is a known issue with no fix and send me back out with an unresolved vehicle. The software can be very distracting and unsafe when it does not work and does it's own thing by itself. Attached are two pictures of my service invoice. Please note: "Confirmed clients concerns, found infotainment recall pending for the vehicle. No software updates available at this time." I can provide videos I took on my phone showing the screen bugging out by itself if needed. Thank you for your time looking at this!
The contact owns a 2022 Audi Q3. The contact stated that while driving at an undisclosed speed, the infotainment screen went blank, causing the rearview camera to become inoperable. The dealer and Audi at New Orleans (3400 N Causeway Blvd, Metairie, LA 70002) were made aware of the failure. The dealers informed the contact of NHTSA Campaign Number: 22V806000 (Equipment, Back Over Prevention) which included the VIN, and confirmed that parts were not yet available. The contact had not yet received notification of the recall. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 9,700.
The contact owns a 2022 Audi Q3. The contact stated that while driving at an undisclosed speed, the infotainment screen went blank, causing the rearview camera to become inoperable. The dealer and Audi at New Orleans (3400 N Causeway Blvd, Metairie, LA 70002) were made aware of the failure. The dealers informed the contact of NHTSA Campaign Number: 22V806000 (Equipment, Back Over Prevention) which included the VIN, and confirmed that parts were not yet available. The contact had not yet received notification of the recall. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 9,700.
The infotainment system is damaged resulting in the display screen being blacked out. All of the safety features including rearview camera, parking assistance, Hands-free phone, and all other vehicle settings are not available. There are multiple warning notifications on the dashboard indicating a malfunction in the interior lighting, lane change, and parking systems. Even before the screen went out the rear camera would malfunction when the vehicle is in reverse. The sensor would cause the vehicle to abruptly brake even though there was no obstruction behind. The display failed on October 16, 2022. I took the vehicle into the Audi dealership for service on November 29,2022, however technician was not able to provide any information due to the manufacturer not having a solution to the recall. There is no estimated resolution date nor is there a remedy available for this issue. As a consumer I am very concerned that there is a defect involving the display screen and I am not comfortable driving. I rely heavily on these features when driving to prevent damage or injury. This is the second recall pertaining to the infotainment system within a year. This is very disconcerting because I am not able to use any of the features within the vehicle and the interior is extremely dark at night.
The infotainment system is damaged resulting in the display screen being blacked out. All of the safety features including rearview camera, parking assistance, Hands-free phone, and all other vehicle settings are not available. There are multiple warning notifications on the dashboard indicating a malfunction in the interior lighting, lane change, and parking systems. Even before the screen went out the rear camera would malfunction when the vehicle is in reverse. The sensor would cause the vehicle to abruptly brake even though there was no obstruction behind. The display failed on October 16, 2022. I took the vehicle into the Audi dealership for service on November 29,2022, however technician was not able to provide any information due to the manufacturer not having a solution to the recall. There is no estimated resolution date nor is there a remedy available for this issue. As a consumer I am very concerned that there is a defect involving the display screen and I am not comfortable driving. I rely heavily on these features when driving to prevent damage or injury. This is the second recall pertaining to the infotainment system within a year. This is very disconcerting because I am not able to use any of the features within the vehicle and the interior is extremely dark at night.