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Complaints

Showing 20 of 78
Oct 17, 2025 Power Train

While driving one day, several warning messages appeared on the dashboard, but would then disappear. The next day, the car engine would not start and the vehicle dashboard would not turn on. The car was inoperable and had to be towed to a dealer service center. Dealer confirmed that the issue was ca...

Oct 17, 2025 Engine

While driving one day, several warning messages appeared on the dashboard, but would then disappear. The next day, the car engine would not start and the vehicle dashboard would not turn on. The car was inoperable and had to be towed to a dealer service center. Dealer confirmed that the issue was ca...

Oct 17, 2025 Power Train

While driving one day, several warning messages appeared on the dashboard, but would then disappear. The next day, the car engine would not start and the vehicle dashboard would not turn on. The car was inoperable and had to be towed to a dealer service center. Dealer confirmed that the issue was ca...

Oct 17, 2025 Engine

While driving one day, several warning messages appeared on the dashboard, but would then disappear. The next day, the car engine would not start and the vehicle dashboard would not turn on. The car was inoperable and had to be towed to a dealer service center. Dealer confirmed that the issue was ca...

Apr 26, 2025 Power Train

A transmission malfunction message displayed and vehicle lost power. This happened when ascending a hill.

Apr 26, 2025 Power Train

A transmission malfunction message displayed and vehicle lost power. This happened when ascending a hill.

Mar 25, 2025 Tires 13,000 mi

The contact owns a 2021 Audi Q5 E. The contact stated that the TPMS warning light was intermittently illuminated. The vehicle was taken to the dealer on several occasions. The dealer inspected the tires while the warning light was illuminated, and the dealer informed the contact that no failure was ...

Mar 25, 2025 Tires 13,000 mi

The contact owns a 2021 Audi Q5 E. The contact stated that the TPMS warning light was intermittently illuminated. The vehicle was taken to the dealer on several occasions. The dealer inspected the tires while the warning light was illuminated, and the dealer informed the contact that no failure was ...

Aug 19, 2024 Service Brakes

Reporting a potentially dangerous situation related to the vehicle's braking system. This incident happened on [XXX], on [XXX] in around the Fife WA area. The vehicle is an 2021 Audi Q5 hybrid, purchased new and been taking to dealership for service for every service interval. Initially, the v...

Aug 19, 2024 Service Brakes

Reporting a potentially dangerous situation related to the vehicle's braking system. This incident happened on [XXX], on [XXX] in around the Fife WA area. The vehicle is an 2021 Audi Q5 hybrid, purchased new and been taking to dealership for service for every service interval. Initially, the v...

May 25, 2024 Forward Collision Avoidance

I have had three occurrences where the Automatic Emergency Braking system and Forward Collision system have been activated for no reason. In one case the Q5 braked suddenly, and the seat belts tightened to the point that it made my passengers back sore. Fortunately, no vehicle was following close b...

May 25, 2024 Forward Collision Avoidance

I have had three occurrences where the Automatic Emergency Braking system and Forward Collision system have been activated for no reason. In one case the Q5 braked suddenly, and the seat belts tightened to the point that it made my passengers back sore. Fortunately, no vehicle was following close b...

May 25, 2024 Forward Collision Avoidance

I have had three occurrences where the Automatic Emergency Braking system and Forward Collision system have been activated for no reason. In one case the Q5 braked suddenly, and the seat belts tightened to the point that it made my passengers back sore. Fortunately, no vehicle was following close b...

May 25, 2024 Forward Collision Avoidance

I have had three occurrences where the Automatic Emergency Braking system and Forward Collision system have been activated for no reason. In one case the Q5 braked suddenly, and the seat belts tightened to the point that it made my passengers back sore. Fortunately, no vehicle was following close b...

May 23, 2024 Forward Collision Avoidance

In several instances, my Audi Q5 has erroneously thought there was a road hazard and slammed on the brakes. It was terrifying. Luckily there were not cars close behind or they would have collided with my car. We took it to the dealer who adjusted the system they call “Pre-sense” but the car stil...

May 23, 2024 Forward Collision Avoidance

In several instances, my Audi Q5 has erroneously thought there was a road hazard and slammed on the brakes. It was terrifying. Luckily there were not cars close behind or they would have collided with my car. We took it to the dealer who adjusted the system they call “Pre-sense” but the car stil...

May 23, 2024 Forward Collision Avoidance

In several instances, my Audi Q5 has erroneously thought there was a road hazard and slammed on the brakes. It was terrifying. Luckily there were not cars close behind or they would have collided with my car. We took it to the dealer who adjusted the system they call “Pre-sense” but the car stil...

May 23, 2024 Forward Collision Avoidance

In several instances, my Audi Q5 has erroneously thought there was a road hazard and slammed on the brakes. It was terrifying. Luckily there were not cars close behind or they would have collided with my car. We took it to the dealer who adjusted the system they call “Pre-sense” but the car stil...

Mar 27, 2024 Fuel/propulsion System

Gas gauge stuck. Other Audi gas sensors have been recalled.

Mar 27, 2024 Fuel/propulsion System

Gas gauge stuck. Other Audi gas sensors have been recalled.

Jun 4, 2023 Vehicle Speed Control

Every possible warning light came on without notice and the car came to an abrupt halt. Ultimately the front tires locked and the car could not be moved out of park. This happened at Yosemite National Park and was very dangerous. Fortunately I was able to glide most of the car to the side of the...

Jun 4, 2023 Steering

Every possible warning light came on without notice and the car came to an abrupt halt. Ultimately the front tires locked and the car could not be moved out of park. This happened at Yosemite National Park and was very dangerous. Fortunately I was able to glide most of the car to the side of the...

Jun 4, 2023 Wheels

Every possible warning light came on without notice and the car came to an abrupt halt. Ultimately the front tires locked and the car could not be moved out of park. This happened at Yosemite National Park and was very dangerous. Fortunately I was able to glide most of the car to the side of the...

Jun 4, 2023 Vehicle Speed Control

Every possible warning light came on without notice and the car came to an abrupt halt. Ultimately the front tires locked and the car could not be moved out of park. This happened at Yosemite National Park and was very dangerous. Fortunately I was able to glide most of the car to the side of the...

Jun 4, 2023 Steering

Every possible warning light came on without notice and the car came to an abrupt halt. Ultimately the front tires locked and the car could not be moved out of park. This happened at Yosemite National Park and was very dangerous. Fortunately I was able to glide most of the car to the side of the...

Jun 4, 2023 Wheels

Every possible warning light came on without notice and the car came to an abrupt halt. Ultimately the front tires locked and the car could not be moved out of park. This happened at Yosemite National Park and was very dangerous. Fortunately I was able to glide most of the car to the side of the...

May 2, 2023 Back Over Prevention 11,000 mi

The contact owns a 2021 Audi Q5E. The contact stated that the vehicle was initially taken to the dealer due to an accident unrelated to a failure; however, the contact stated that while his vehicle was being serviced at the dealer, he was notified by the technician that the VIN was included in NHTSA...

May 2, 2023 Back Over Prevention 11,000 mi

The contact owns a 2021 Audi Q5E. The contact stated that the vehicle was initially taken to the dealer due to an accident unrelated to a failure; however, the contact stated that while his vehicle was being serviced at the dealer, he was notified by the technician that the VIN was included in NHTSA...

Apr 26, 2023 Electrical System

Charging socket lock errors out. Disables charging and inhibits the vehicle’s electric drivability. The vehicle displays the following error: Could not execute action. Locking error in charging system.

Apr 26, 2023 Electrical System

Charging socket lock errors out. Disables charging and inhibits the vehicle’s electric drivability. The vehicle displays the following error: Could not execute action. Locking error in charging system.

Apr 24, 2023 Visibility/wiper

During heavy rain storms, the audi windshield wipers will stop whenever the car is at a stop. This occurs at every setting, auto, low or hi Settings. This is very dangerous especially at a stop light or sign. A pedestrian could be walking in front of your vehicle and because your wipers are not oper...

Apr 24, 2023 Visibility/wiper

During heavy rain storms, the audi windshield wipers will stop whenever the car is at a stop. This occurs at every setting, auto, low or hi Settings. This is very dangerous especially at a stop light or sign. A pedestrian could be walking in front of your vehicle and because your wipers are not oper...

Feb 28, 2023 Engine

Six months ago received a warning saying Electrical System Failure: safely stop vehicle. Took it to the dealer. They had the vehicle 30+ days and said they had finally fixed it. Almost immediately began receiving the same error message upon driving vehicle again. Called dealer and asked what to ...

Feb 28, 2023 Fuel/propulsion System

Six months ago received a warning saying Electrical System Failure: safely stop vehicle. Took it to the dealer. They had the vehicle 30+ days and said they had finally fixed it. Almost immediately began receiving the same error message upon driving vehicle again. Called dealer and asked what to ...

Feb 28, 2023 Engine

Six months ago received a warning saying Electrical System Failure: safely stop vehicle. Took it to the dealer. They had the vehicle 30+ days and said they had finally fixed it. Almost immediately began receiving the same error message upon driving vehicle again. Called dealer and asked what to ...

Feb 28, 2023 Fuel/propulsion System

Six months ago received a warning saying Electrical System Failure: safely stop vehicle. Took it to the dealer. They had the vehicle 30+ days and said they had finally fixed it. Almost immediately began receiving the same error message upon driving vehicle again. Called dealer and asked what to ...

Jan 24, 2023 Lane Departure

The contact owns a 2021 Audi Q5 E. The contact stated that when she purchased the vehicle the MMI (Multimedia Interface) system failed to load correctly. The contact stated that the dealer informed her that the system would upload later as the system was not communicating with Audi corporate and she...

Jan 24, 2023 Back Over Prevention

The contact owns a 2021 Audi Q5 E. The contact stated that when she purchased the vehicle the MMI (Multimedia Interface) system failed to load correctly. The contact stated that the dealer informed her that the system would upload later as the system was not communicating with Audi corporate and she...

Jan 24, 2023 Electrical System

The contact owns a 2021 Audi Q5 E. The contact stated that when she purchased the vehicle the MMI (Multimedia Interface) system failed to load correctly. The contact stated that the dealer informed her that the system would upload later as the system was not communicating with Audi corporate and she...

Jan 24, 2023 Lane Departure

The contact owns a 2021 Audi Q5 E. The contact stated that when she purchased the vehicle the MMI (Multimedia Interface) system failed to load correctly. The contact stated that the dealer informed her that the system would upload later as the system was not communicating with Audi corporate and she...

Jan 24, 2023 Back Over Prevention

The contact owns a 2021 Audi Q5 E. The contact stated that when she purchased the vehicle the MMI (Multimedia Interface) system failed to load correctly. The contact stated that the dealer informed her that the system would upload later as the system was not communicating with Audi corporate and she...

Jan 24, 2023 Electrical System

The contact owns a 2021 Audi Q5 E. The contact stated that when she purchased the vehicle the MMI (Multimedia Interface) system failed to load correctly. The contact stated that the dealer informed her that the system would upload later as the system was not communicating with Audi corporate and she...

Jan 13, 2023 Fuel/propulsion System

When the car was initially purchased in 2021 a fully filled gas tank and fully charged battery gave a total range of approx 400-420 miles. As of recently the fully filled up gas tank and fully charged battery are giving a digital range reading of 368 miles. At the minimum this is a 32 mile to 52 mil...

Jan 13, 2023 Fuel/propulsion System

When the car was initially purchased in 2021 a fully filled gas tank and fully charged battery gave a total range of approx 400-420 miles. As of recently the fully filled up gas tank and fully charged battery are giving a digital range reading of 368 miles. At the minimum this is a 32 mile to 52 mil...

Oct 11, 2022 Electrical System 2,000 mi

The contact owns a 2021 Audi Q5 E. The contact stated that while driving at 45 MPH, the vehicle came to a sudden halt as the malfunction indicator light illuminated the instrument panel. The contact was able to restart the vehicle after approximately 15 minutes and drove the vehicle to a dealer(Audi...

Oct 11, 2022 Hybrid Propulsion System 2,000 mi

The contact owns a 2021 Audi Q5 E. The contact stated that while driving at 45 MPH, the vehicle came to a sudden halt as the malfunction indicator light illuminated the instrument panel. The contact was able to restart the vehicle after approximately 15 minutes and drove the vehicle to a dealer(Audi...

Oct 11, 2022 Electrical System 2,000 mi

The contact owns a 2021 Audi Q5 E. The contact stated that while driving at 45 MPH, the vehicle came to a sudden halt as the malfunction indicator light illuminated the instrument panel. The contact was able to restart the vehicle after approximately 15 minutes and drove the vehicle to a dealer(Audi...

Oct 11, 2022 Hybrid Propulsion System 2,000 mi

The contact owns a 2021 Audi Q5 E. The contact stated that while driving at 45 MPH, the vehicle came to a sudden halt as the malfunction indicator light illuminated the instrument panel. The contact was able to restart the vehicle after approximately 15 minutes and drove the vehicle to a dealer(Audi...

Jul 25, 2022 Unknown Or Other

A/C condenser leaking. Known issue for Audi Q5.

Jul 25, 2022 Unknown Or Other

A/C condenser leaking. Known issue for Audi Q5.

Feb 18, 2022 Engine 10,000 mi

The contact owns a 2021 Audi Q5. The contact stated that while starting the vehicle, there was an abnormal noise and all the warning lights illuminated. The contact proceeded and drove at 15 MPH, the vehicle started jerking and could not be driven any further. In addition, all the windows were indep...

Feb 18, 2022 Unknown Or Other 10,000 mi

The contact owns a 2021 Audi Q5. The contact stated that while starting the vehicle, there was an abnormal noise and all the warning lights illuminated. The contact proceeded and drove at 15 MPH, the vehicle started jerking and could not be driven any further. In addition, all the windows were indep...

Feb 18, 2022 Engine 10,000 mi

The contact owns a 2021 Audi Q5. The contact stated that while starting the vehicle, there was an abnormal noise and all the warning lights illuminated. The contact proceeded and drove at 15 MPH, the vehicle started jerking and could not be driven any further. In addition, all the windows were indep...

Feb 18, 2022 Unknown Or Other 10,000 mi

The contact owns a 2021 Audi Q5. The contact stated that while starting the vehicle, there was an abnormal noise and all the warning lights illuminated. The contact proceeded and drove at 15 MPH, the vehicle started jerking and could not be driven any further. In addition, all the windows were indep...

Jan 16, 2022 Power Train

My vehicle was completely shut down. After towing to dealer and had the problem checked out, dealer service department had identify that the problem was the damage of the control module caused by possible liquid reaching to the gateway. This is what the recall is. However, dealer cannot do any repai...

Jan 16, 2022 Electrical System

My vehicle was completely shut down. After towing to dealer and had the problem checked out, dealer service department had identify that the problem was the damage of the control module caused by possible liquid reaching to the gateway. This is what the recall is. However, dealer cannot do any repai...

Jan 16, 2022 Lane Departure

My vehicle was completely shut down. After towing to dealer and had the problem checked out, dealer service department had identify that the problem was the damage of the control module caused by possible liquid reaching to the gateway. This is what the recall is. However, dealer cannot do any repai...

Jan 16, 2022 Power Train

My vehicle was completely shut down. After towing to dealer and had the problem checked out, dealer service department had identify that the problem was the damage of the control module caused by possible liquid reaching to the gateway. This is what the recall is. However, dealer cannot do any repai...

Jan 16, 2022 Electrical System

My vehicle was completely shut down. After towing to dealer and had the problem checked out, dealer service department had identify that the problem was the damage of the control module caused by possible liquid reaching to the gateway. This is what the recall is. However, dealer cannot do any repai...

Jan 16, 2022 Lane Departure

My vehicle was completely shut down. After towing to dealer and had the problem checked out, dealer service department had identify that the problem was the damage of the control module caused by possible liquid reaching to the gateway. This is what the recall is. However, dealer cannot do any repai...

Jan 4, 2022 Electrical System

While driving in the far left of the 405N in Long Beach, the vehicle experienced some catastrophic failure. The accelerator stopped working, gear shifting was not possible, the interior lights turned on and flashed, there was some text instruction on the screen about the vehicle having lost power, a...

Jan 4, 2022 Vehicle Speed Control

While driving in the far left of the 405N in Long Beach, the vehicle experienced some catastrophic failure. The accelerator stopped working, gear shifting was not possible, the interior lights turned on and flashed, there was some text instruction on the screen about the vehicle having lost power, a...

Jan 4, 2022 Power Train

While driving in the far left of the 405N in Long Beach, the vehicle experienced some catastrophic failure. The accelerator stopped working, gear shifting was not possible, the interior lights turned on and flashed, there was some text instruction on the screen about the vehicle having lost power, a...

Jan 4, 2022 Electrical System

While driving in the far left of the 405N in Long Beach, the vehicle experienced some catastrophic failure. The accelerator stopped working, gear shifting was not possible, the interior lights turned on and flashed, there was some text instruction on the screen about the vehicle having lost power, a...

Jan 4, 2022 Vehicle Speed Control

While driving in the far left of the 405N in Long Beach, the vehicle experienced some catastrophic failure. The accelerator stopped working, gear shifting was not possible, the interior lights turned on and flashed, there was some text instruction on the screen about the vehicle having lost power, a...

Jan 4, 2022 Power Train

While driving in the far left of the 405N in Long Beach, the vehicle experienced some catastrophic failure. The accelerator stopped working, gear shifting was not possible, the interior lights turned on and flashed, there was some text instruction on the screen about the vehicle having lost power, a...

Nov 24, 2021 Forward Collision Avoidance

The vehicle automatic emergency braking has engaged over 6 times when no vehicle or other object was in front of the vehicle. The aggressive hard braking has nearly caused rear ending accidents and has also caused a neck injury. The vehicle has been taken to the dealership to address. The dealership...

Nov 24, 2021 Forward Collision Avoidance

The vehicle automatic emergency braking has engaged over 6 times when no vehicle or other object was in front of the vehicle. The aggressive hard braking has nearly caused rear ending accidents and has also caused a neck injury. The vehicle has been taken to the dealership to address. The dealership...

Nov 12, 2021 Structure

My 2021 Audi Q5e is a PHEV. There are ion-lithium batteries in this vehicle, but absolutely no markings on the body that this is a hybrid vehicle. The only marking is a small clear window sticker on the driver's side window, which is almost impossible to read. As an exvoluntiee fireman, we had ex...

Nov 12, 2021 Structure

My 2021 Audi Q5e is a PHEV. There are ion-lithium batteries in this vehicle, but absolutely no markings on the body that this is a hybrid vehicle. The only marking is a small clear window sticker on the driver's side window, which is almost impossible to read. As an exvoluntiee fireman, we had ex...

Jul 23, 2021 Electrical System

The incident occurred on a busy road during evening rush hour. I was in the middle lane of three lanes, and the lane to the right of me was closed due to construction. The phrase “electrical malfunction” flashed across my dashboard, there were beeping sounds, and about 5-10 later the steering fr...

Jul 23, 2021 Steering

The incident occurred on a busy road during evening rush hour. I was in the middle lane of three lanes, and the lane to the right of me was closed due to construction. The phrase “electrical malfunction” flashed across my dashboard, there were beeping sounds, and about 5-10 later the steering fr...

Jul 23, 2021 Power Train

The incident occurred on a busy road during evening rush hour. I was in the middle lane of three lanes, and the lane to the right of me was closed due to construction. The phrase “electrical malfunction” flashed across my dashboard, there were beeping sounds, and about 5-10 later the steering fr...

Jul 23, 2021 Electrical System

The incident occurred on a busy road during evening rush hour. I was in the middle lane of three lanes, and the lane to the right of me was closed due to construction. The phrase “electrical malfunction” flashed across my dashboard, there were beeping sounds, and about 5-10 later the steering fr...

Jul 23, 2021 Steering

The incident occurred on a busy road during evening rush hour. I was in the middle lane of three lanes, and the lane to the right of me was closed due to construction. The phrase “electrical malfunction” flashed across my dashboard, there were beeping sounds, and about 5-10 later the steering fr...

Jul 23, 2021 Power Train

The incident occurred on a busy road during evening rush hour. I was in the middle lane of three lanes, and the lane to the right of me was closed due to construction. The phrase “electrical malfunction” flashed across my dashboard, there were beeping sounds, and about 5-10 later the steering fr...

Jun 14, 2021 Power Train

When I powered on the car, I got a message "Electrical system failure", and was unable to start the car. After multiple tries, the car started, but had the check engine light on. Had this failure happened while the car was moving, this could have been a very dangerous situation. We live in Arizona, ...

Jun 14, 2021 Power Train

When I powered on the car, I got a message "Electrical system failure", and was unable to start the car. After multiple tries, the car started, but had the check engine light on. Had this failure happened while the car was moving, this could have been a very dangerous situation. We live in Arizona, ...