High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
SEE ATTACHED..................... The attached tell the whole story. When I looked at this car last June, it was the color we wasted. We have looked at so many Audi's, at other dealers, before this, and because of the pandemic they were very short on stock.. My last three SUV's always had all the safety equipment. The issue here is they didn't tell show us the window sticker and it was not a round.us about the missing safety equipment, We have had this vehicle about 6 months and it is VERY UNSAFE to drive. we have had several close calls, due to the missing safety equipment. I tried to get to get Audi America and the dealer to add the missing safety equipment. Including . It is standard on all Premium Plus modeds Side assist (blind spot) Rear cross traffic Adaptive cruise control It's also missing the.....Phone box, Toll module, and Power steering column. I found out later after they emailed the widow sticker that they took off about $1500 from the price of the car. I would be happy today if the added the missing modules, and safety equipment. I would be happy to give them back the amount they they deducted. At my age of 82, I need this equipment, that my other SUV had. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
SEE ATTACHED..................... The attached tell the whole story. When I looked at this car last June, it was the color we wasted. We have looked at so many Audi's, at other dealers, before this, and because of the pandemic they were very short on stock.. My last three SUV's always had all the safety equipment. The issue here is they didn't tell show us the window sticker and it was not a round.us about the missing safety equipment, We have had this vehicle about 6 months and it is VERY UNSAFE to drive. we have had several close calls, due to the missing safety equipment. I tried to get to get Audi America and the dealer to add the missing safety equipment. Including . It is standard on all Premium Plus modeds Side assist (blind spot) Rear cross traffic Adaptive cruise control It's also missing the.....Phone box, Toll module, and Power steering column. I found out later after they emailed the widow sticker that they took off about $1500 from the price of the car. I would be happy today if the added the missing modules, and safety equipment. I would be happy to give them back the amount they they deducted. At my age of 82, I need this equipment, that my other SUV had. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Accident occurred in the parking lot as I was trying to park, sudden unintended acceleration occurred that caused the car to hit the building. Neither front nor back airbags deployed, as well as the automatic emergency break of the collision safety system did not work or activated to stop the car. Both my wife and I were hospitalized. The Auto emergency system of the Audi Q5 is not reliable, and the need for recall.
Accident occurred in the parking lot as I was trying to park, sudden unintended acceleration occurred that caused the car to hit the building. Neither front nor back airbags deployed, as well as the automatic emergency break of the collision safety system did not work or activated to stop the car. Both my wife and I were hospitalized. The Auto emergency system of the Audi Q5 is not reliable, and the need for recall.
The issues all relate to Audi's "Pre-Sense" system. On several occasions the car has either pulled hard and caused me to swerve - apparently incorrectly sensing that I am veering out of my lane - or has stopped suddenly - apparently incorrectly sensing that I was about to hit (or be hit by) something. These incidents have happened on the freeway, narrow mountain roads and side streets. All of these incidents could have caused serious serious bodily injury or death to persons and/or damage to property. I have been in touch with Audi numerous times and they have been unable to correct the issue.
The issues all relate to Audi's "Pre-Sense" system. On several occasions the car has either pulled hard and caused me to swerve - apparently incorrectly sensing that I am veering out of my lane - or has stopped suddenly - apparently incorrectly sensing that I was about to hit (or be hit by) something. These incidents have happened on the freeway, narrow mountain roads and side streets. All of these incidents could have caused serious serious bodily injury or death to persons and/or damage to property. I have been in touch with Audi numerous times and they have been unable to correct the issue.
The issues all relate to Audi's "Pre-Sense" system. On several occasions the car has either pulled hard and caused me to swerve - apparently incorrectly sensing that I am veering out of my lane - or has stopped suddenly - apparently incorrectly sensing that I was about to hit (or be hit by) something. These incidents have happened on the freeway, narrow mountain roads and side streets. All of these incidents could have caused serious serious bodily injury or death to persons and/or damage to property. I have been in touch with Audi numerous times and they have been unable to correct the issue.
The issues all relate to Audi's "Pre-Sense" system. On several occasions the car has either pulled hard and caused me to swerve - apparently incorrectly sensing that I am veering out of my lane - or has stopped suddenly - apparently incorrectly sensing that I was about to hit (or be hit by) something. These incidents have happened on the freeway, narrow mountain roads and side streets. All of these incidents could have caused serious serious bodily injury or death to persons and/or damage to property. I have been in touch with Audi numerous times and they have been unable to correct the issue.
On June 1 2022, Driving at a speed of approx 20 MPH, the car brakes came on suddenly, 4 windows came down and the vehicle came to an abrupt halt in the middle of the road. A message came on to the effect that the electric system had failed. The vehicle was not driveable and was towed to the Audi Dealership (South Coast Audi, Santa Ana, CA) the same day. I was very concerned about this issue and so contacted both the dealership and Audi USA to request that it be investigated without delay given this issue could endanger lives or cause serious injury. Despite calling the dealership and Audi USA, the vehicle has not yet to my knowledge even been inspected. The dealer advised me that because they are so busy they may not even look at it until June 20 (20 days after the incident. I called Audi USA and advise them that this is a safety concern that they must investigate. Audi USA contacted the dealer but simply advised me that they had made a request to the dealer to keep me updated. Audi has otherwise failed to take any action to investigate the cause of this.
On June 1 2022, Driving at a speed of approx 20 MPH, the car brakes came on suddenly, 4 windows came down and the vehicle came to an abrupt halt in the middle of the road. A message came on to the effect that the electric system had failed. The vehicle was not driveable and was towed to the Audi Dealership (South Coast Audi, Santa Ana, CA) the same day. I was very concerned about this issue and so contacted both the dealership and Audi USA to request that it be investigated without delay given this issue could endanger lives or cause serious injury. Despite calling the dealership and Audi USA, the vehicle has not yet to my knowledge even been inspected. The dealer advised me that because they are so busy they may not even look at it until June 20 (20 days after the incident. I called Audi USA and advise them that this is a safety concern that they must investigate. Audi USA contacted the dealer but simply advised me that they had made a request to the dealer to keep me updated. Audi has otherwise failed to take any action to investigate the cause of this.