2010 AUDI Q5 Fuel/propulsion System Problems

IN TANK FUEL PUMP CRACKED ON TOP ,LEAKING FUEL TO FLANGE AND ELECTRICAL CONECTION ON TOP OF TANK AND DOWN TO UNDER VEHICLE .NO RECALL ON AUDI SITE FOR THIS YEAR -2010 VEHICLE HAS 138000 MILES ONLY . i WAS NOT EXPECTING MATERIAL PROBLEM -PLASTIC NOT SUITABLE FOR FUEL ...

Fuel pump developed cracks and is leaking terribly. Looks like someone put a temporary seal when recalled (likely due to unavailability of parts at time).

Fuel vapor in cabin. Research indicated need to inspect fuel pump. Removed inspection cover and found fuel puddled all around pump and noted fuel would re-plenish through apparent micro-fractures in the plastic pump housing when wiped away. Crack not visible but fuel obviously coming through housing after being wiped. I am 4rth owner. NTSB site and Audi site shows no open recalls. CarFax received on purchase of the car shows no open recalls but at the same time shows no evidence of Audi or VW service since the recall was issued in 2016 (very strange). Very similar description in incident #11353734. Image and video taken of the pump housing and fuel surrounding it.

- Fuel pump assembly leaking under rear passenger seat. Fuel odor in rear of car spreads to entire car quickly when engine is on. - Strong gasoline odor spreads quickly inside car cabin. Gasoline leaks from bottom of undercarriage near exhaust pipe causing a fire hazard. - The issue was confirmed by mechanic. A crack in fuel pump causes fuel to leak from pump when engine is on. - Vehicle has been inspected by a mechanic. Mechanic verified fuel leak from top of fuel pump. - No warning lamps or messages displayed prior or during the problem. Problem occurred 1 week ago.

THERE'S A STRONG SMELL OF GASOLINE INSIDE( AIR VENTS) AND OUTSIDE THE VEHICLE, WHILE DRIVING AND STATIONARY.

I HAVE A 2010 AUDI Q5 THAT IS LEAKING GAS ON THE GROUND WHILE ENGINE IS RUNNING WHILE SITTING STILL OR DRIVING DOWN THE ROAD.. I REMOVED THE PASSENGER REAR SEAT WHICH IS DIRECTLY ON TOP OF WHERE THE LEAK IS COMING FROM. I THEN REMOVED THE ACCESS PANEL FOR THE FUEL PUMP . GAS WAS SITTING ON TOP OF THE FUEL PUMP IN PUDDLES. I DECIDED TO START THE CAR WITH THE ACCESS PANEL REMOVED TO SEE WHERE EXACTLY THE LEAK WAS COMING FROM AND HOW BIG OF LEAK IT WAS. UPON STARTING THE ENGINE GAS SPRAYED DIRECTLY OUT OF THE TOP OF THE FUEL PUMP'S WHITE PLASTIC DOME TOP, NOT THE FUEL PUMP FLANGE. PERIMETER. IT IS A LARGE LEAK, IT SPRAYS LIKE A GEYSER UNHINDERED HITTING THE TOP OF THE ACCESS PANEL AND RUNNING ONTO THE GROUND. YOU CAN SEE VISIBLE CRACKS IN THE TOP OF THE FUEL PUMP. MY GAS MILEAGE WHICH WAS 21 MPG PER TANK IS NOW14 MPG ON LAST FILL UP SO MY GUESS IS ABOUT 7 GALLONS OF GAS LEAKS ONTO THE GROUND PER FILL UP. I AM AFRAID TO DRIVE THE VEHICLE IN THIS CONDITION AND THE FUMES ARE OVERWHELMING IN THE CABIN OF THE VEHICLE AND IF YOU ROLL DOWN THE WINDOW THE SMELL GETS WORSE...IN THE PICS UPLOADED YOU CAN SEE THE SPRAY AND VISIBLE CRACKS.

Mileage: 126,758

VEHICLE STARTED LEAKING FUEL SUDDENLY AND UNEXPECTEDLY AFTER STARTING CAR IN GARAGE FOR NO APPARENT REASON..STRONGLY BELIEVE IT'S A DEFECT SOMEWHERE. I SINCERELY BELIEVE WITH THIS TYPE OF PROBLEM THERE IS A SAFETY HAZARD FOR TO DRIVE. *TR

Mileage: 109,000

I NOTICED A FUEL SMELL EMANATING FROM THE REAR SEAT AREA ON THE PASSENGER SIDE OF THE VEHICLE, A 2010 AUDI Q% WITH 104,500 MILES. THIS WAS NOTICEABLE BOTH WHILE DRIVING AND STATIONARY WHILE PARKED IN THE GARAGE. AFTER FURTHER INVESTIGATION I VISUALLY SAW FUEL DROPS AROUND THE REAR PASSENGER SEAT ON THE BOTTOM OF THE VEHICLE. I VISITED THE NATIONAL HIGHWAY SAFETY WEBSITE AND FOUND A RECALL THAT MATCHED THE SYMTOMS I DESCRIBED ABOVE. I CONTACTED MY AUDI DEALER AND THEY INDICATED A FIX FOR THAT RECALL WAS COMPLETED IN 2016 ON MY VEHICLE. I AM NOT SURE WHAT WAS ACCOMPLISHED BUT IT SEEMS IT DIDN'T WORK. I HAVE BEEN TOLD BY THE AUDI SERVICE DEPARTMENT THAT THE FUEL FLANGE AND VARIOUS OTHER ITEMS WILL NEED TO BE REPLACED. AS THIS IS A SAFETY ITEM AND THE CAR CAN'T BE DRIVEN UNTIL REPAIRED I AUTHORIZED THE REPAIR AT SUBSTANTIAL EXPENSE. I FEEL AS IF A TEMPORARY FIX WAS COMPLETED IN 2016 AND NOT A PERMANENT FIX WHICH SHOULD HAVE BEEN ACCOMPLISHED.

Mileage: 104,500

AUDI DIDN'T FINISH THEIR RECALL 20W9. THE Q5 WE HAVE HAD THE FIRST STEP DONE BUT NOT THE REST. THIS IS FROM THE TSB : AUDI WILL NOTIFY OWNERS, AND DEALERS WILL CLEAN THE PUMP FLANGE AND INSTALL A BUTYL RUBBER BAND TO PROTECT THE PUMP, FREE OF CHARGE. PARTS ARE NOT CURRENTLY AVAILABLE. INTERIM NOTICES WILL SENT IN EARLY NOVEMBER 2016. A SECOND NOTICE WILL BE SENT WHEN PARTS ARE AVAILABLE. OWNERS MAY CONTACT AUDI CUSTOMER SERVICE AT 1-800-253-2834. VOLKSWAGEN'S NUMBER FOR THIS RECALL IS 20W9. OUR BACK SEAT IS FULL OF FUEL. THE PUMP CRACKED. THE LOCAL AUDI SHOP SAID THE RECALL HAS BEEN DONE, BUT AFTER I INVESTIGATED THE AUDI DEALERSHIP THAT DID THE RECALL, THEY MENTIONED ONLY A PROTECTIVE KIT WAS PUT ON.

TL* THE CONTACT OWNS A 2010 AUDI Q5. THE CONTACT NOTICED A FUEL ODOR INSIDE THE VEHICLE AFTER IT WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 16V660000 (FUEL SYSTEM, GASOLINE) AT INSKIP'S WARWICK AUTOMALL (1515 BALD HILL RD, WARWICK, RI 02886). THE VEHICLE WAS TOWED TO AUDI NATICK (549 WORCESTER ST, NATICK, MA 01760) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RESEARCHED THE FAILURE ONLINE AND FOUND THE RECALL. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE HAD ALREADY BEEN REPAIRED PER THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

Mileage: 130,000

MY VEHICLE WAS RECALLED FOR A FUEL PUMP ISSUE WHICH WAS REPAIRED WITH TAPE IN 2018. THE FUEL PUMP IS NOW LEAKING FUEL CAUSING A FUEL SMELL IN THE VEHICLE AS WELL AS IN MY GARAGE AND HOUSE WHILE THE CAR IS PARKED IN THE GARAGE. WHEN I TOOK MY VEHICLE TO BE INSPECTED AND REPAIRED I WAS TOLD THE ORIGINAL REPAIR WAS NOT SUBSTANTIAL ENOUGH TO FIX THE ORIGINAL DEFECT. AUDI REPORTS NO NEW RECALLS ON THE VEHICLE AND THAT THERE WAS A RECALL ON A SMALL SELECTION OF VEHICLES IN THE ORIGINAL RECALL. THIS IS A HAZARD AND COULD CAUSE A FIRE. ALL VEHICLES IN THE ORIGINAL RECALL SHOULD BE RECALLED AGAIN AND REPAIRED PROPERLY, WITH MORE THAN TAPE.

Mileage: 116,223

STRONG SMELL OF GAS INSIDE THE CABIN AND OUTSIDE THE CAR WHILE MOVING AND WHILE STATIONARY. VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA RECALL 16V-660. DEALER STATES THE RECALL 18V818000 DOES NOT APPLY, EVEN THOUGH THE PREVIOUS RECALL SOLUTION WAS "INTERIM". DEALER REFUSES TO CLAIM RESPONSIBILITY.

Mileage: 73,784

I RECENTLY PURCHASED A 2010 AUDI Q5 PRESTIGE . I HAD IT FROM 7 DAY AND PUT FUEL IN IT MAYBE 4 TIMES . THE VERY LAST TIME I PUT FUEL IN IT THERE WAS A STRONG GAS SMELL COMING THROUGH THE VENTS . IT GETS STRONGER AND STRONGER.

NOTICEABLE SCENT OF GASOLINE INSIDE THE VEHICLE.

Mileage: 92,500

RECALL 20W9 - IN LATE JULY OF 2017 I NOTICED A VERY STRONG SMELL OF FUEL IN MY CAR. I TOOK IT TO MY LOCAL REPAIR SHOP ON 8/1/19 AS I COULD NO LONGER TOLERATE THE STRONG SMELL AND BECAME VERY WORRIED OF MY CAR EXPLODING. THEY FOUND THAT MY FUEL FLANGE WAS BROKEN. I DID NOT KNOW THERE WAS AN OPEN RECALL ON THIS PROBLEM. IT WAS ONLY AFTER I RECEIVED A RECALL ON MY AIRBAG IN DECEMBER 2018, AND TOOK IT AS INSTRUCTED TO MY AUDI DEALER, THAT I WAS TOLD THERE WAS AN OPEN RECALL. I CALLED AUDI AND ASKED WHAT I NEEDED TO DO AS I ALREADY HAD THE REPAIR MADE. I WAS TOLD AUDI WOULD REIMBURSE ME. I THEN RECEIVED A DENIAL LETTER FROM AUDI DATED 2/1/19. I CALLED AUDI AND WAS TOLD I WAS DENIED BECAUSE I DIDN'T TAKE IT TO A DEALERSHIP THAT WAS WITHIN 15 MILES FROM MY HOME. I EXPLAINED TO THEM THAT WHAT SHE SAID WAS THE DENIAL IS DIFFERENT THAN WHAT WAS STATED IN THE LETTER. THE DENIAL LETTER STATES "THE REIMBURSEMENT PERIOD FOR THIS SAFETY RECALL HAS ENDED." YOU WILL NOTE ON THE TOP OF THE INVOICE I SUBMITTED THAT I DID NOT TAKE IT TO HAVE THE FUEL FLANGE REPAIRED (WHICH WAS THE RECALL). IT CLEARLY STATES MY REASON FOR CONCERN - CK FOR GAS FUMES/REAR HATCH AREA . SHE THEN CALLED ME BACK ON 2/14/19 AND STATED SHE DID "INTERNAL RESEARCH" AND THE REIMBURSEMENT PERIOD FOR THIS RECALL HAD ENDED. THEY WOULD NOT BE REIMBURSING ME. SHE STATED I COULD APPEAL TO MY LOCAL AUDI DEALER THAT I HAD TO HAVE AN EMERGENCY REPAIR AND WHY I COULDN'T TAKE IT TO MY LOCAL AUDI DEALER TO HAVE THIS ISSUE FIXED. I THEN STARTED RECEIVING EMAILS AND NOTICES IN THE MAIL TO HAVE THIS ISSUE FIXED AT MY LOCAL AUDI DEALER. HOWEVER, IT WAS NOT UNTIL AFTER I HAD MY AIR BAG RECALL REPLACED THAT I STARTED RECEIVING THESE NOTICES. I HAD NO IDEA THERE WAS A RECALL FOR THIS PROBLEM. I HAD NO CHOICE AT THE TIME TO HAVE THE REPAIR MADE AT MY NORMAL REPAIR SHOP AS IT CAUSED A SIGNIFICANT HAZARD TO ME.

Mileage: 109,916

I HEAR (VOLKSWAGEN) IS RECALLING CERTAIN MODEL YEAR 2009-2012 AUDI Q5, AND 2007-2012 AUDI Q7 VEHICLES EQUIPPED WITH GASOLINE ENGINES. THE FUEL PUMP FLANGE ON THE AFFECTED VEHICLES MAY CRACK, ALLOWING FUEL TO LEAK. MY Q5 HAVE THE SAME PROBLEM I DON'T KNOW WHY I DIDN'T GET THE RECALL.

I RECEIVED A NOTICE OF RECALL FOR MY VEHICLE DUE TO POSSIBILITY OF LEAKING FUEL. CALLED THE DEALER TO COMPLETE THE RECALL IN NOVEMBER 2016 ALONG WITH AN REGULAR MAINTENANCE, TOOK THE CAR IN AND WAS NOT ADVISED OF ANY ISSUES WITH COMPLETING EITHER SERVICE. PICKED THE CAR UP AND WAS TOLD THAT THE PART REQUIRED FOR THE RECALL WAS NOT AVAILABLE AND THAT I WOULD BE CALLED BY THE DEALER ONCE THE PART BECAME AVAILABLE SO THE REPAIR COULD BE COMPLETED. IT IS NOW MARCH OF 2018 AND I HAVE YET TO RECEIVE A CALL TO SCHEDULE THE REPAIR OF THE RECALL.

Mileage: 86,000

TL* THE CONTACT OWNS A 2010 AUDI Q5. THE CONTACT STATED THAT THE VEHICLE EMITTED A FUEL ODOR FROM OUTSIDE OF THE VEHICLE. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT DID NOT SMELL THE FUEL ODOR UNTIL NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) WAS REMEDIED AT AUDI LYNBROOK (855 SUNRISE HWY, LYNBROOK NY). THE VEHICLE WAS NOT DIAGNOSED FOR THE ADDITIONAL FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

Mileage: 60,000

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V078000 AND 16V660000 (AIR BAGS, FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (CLASSIC AUDI, LOCATED AT 541 WHITE PLAINS RD, EASTCHESTER, NY 10709; (855) 977-2266) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL, DEALER HAS NO IDEA WHEN THEY WILL BE ABLE TO REPLACE THE SAFETY HAZARD. ISSUE #2 FUEL FUMES FILLING THE CAR AS YOU ARE DRIVING AND THIS IS AFTER THE DEALER CLAIMS THEY FIXED IT BY PUTTING A PATCH ON THE GAS TANK FLANGE, WHICH HAS NOT CORRECTED THE PROBLEM.

Mileage: 55,000

TL* THE CONTACT OWNS A 2010 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V660000 (FUEL SYSTEM, GASOLINE); HOWEVER THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT. UPDATED 06/02/2017*LJ UPDATED 08/08/2017*JS

I AM VERY CONCERNED ABOUT MY SAFETY AT THIS POINT , THE RECALL IS THE SDI DRIVER FRONTAL AIR BAG AND FUEL PUMP FLANGE, FOR THE AIRBAG IT HAS BEEN OVER 8 MONTH AND THE PARTS ARE STILL NOT AVAIALBLE??????????????? WHAT?

TAKATA RECALL WITH NO FIX, ALSO A PROBLEM WITH THE FUEL PUMP WHICH THE CAR CAN LIGHT ON FIRE THERE IS ALSO NO CURRENT REPAIR. THE DEALER SAID WE ARE SCREWED THERE'S NOTHING THEY CAN DO.MY WIFE GOT INTO AN ACCIDENT WITH THE LOANER CAR IF IT WAS OUR CAR THAT IS PLAGUED BY THE RECALL THINGS COULD HAVE BEEN WORST

Mileage: 1,800

HORRIFIED MOTHER OF 2 SMALL CHILDREN. RECENTLY NOTICED WHEN DRIVING THE VEHICLE, A GAS/FUEL SMELL CONSUMES THE ENTIRE CAR. THE SMELL WAS SO BAD IT MADE ME SICK AS WELL AS SET OFF THE CARBON DIOXIDE ALARM IN MY GARAGE. MY TODDLER SON SITS ON THE SIDE WHERE THE TANK IS AND OF COURSE THAT IS WHERE THE SMELL IS THE STRONGEST. I FEARED THAT A EXPLOSION WOULD HAPPEN IN MY HOUSE DUE TO SMELL BEING SO STRONG...WE FINALLY TOOK THE SUV IN AND REPAIR COMPANY STATED THAT I HAD A FUEL LEAK. HE STATED THAT THE PUMP HAD A CRACK IN IT AND WAS SPRAYING FUEL ALL UNDER THE CAR. REPAIR HAS COST ME $900 TO REPLACE THE FUEL PUMP, ADAPTOR, AND RINGS.

Mileage: 77,000

MY WIFE CALLED ME WHILE I WAS AWAY ON BUSINESS AND SAID THAT THERE WAS A SMELL OF FUEL IN THE HOUSE. I ASKED HER TO MAKE SURE TO CHECK THE OVEN AND SHE SAID IT WAS NOT THAT TYPE OF GAS AND THAT IT SMELLED LIKE AUTO FUEL. I CAME HOME AND WE HAD APPOINTMENTS TO CHECK OUT NEW HOMES AND WE NOTICED THAT THE INSIDE OF THE CAR SMELLED LIKE FUEL AND I HAD TO DRIVE WITH THE WINDOWS DOWN AND NO A/C BECAUSE WE HAVE TWO SMALL CHILDREN AS WELL AND THE ODOR WAS STRONGER WHEN WE HAD THE A/C ON. WE PARK OUR 2010 AUDI Q5 IN OUR GARAGE AND WHEN WE GOT HOME FROM OUR APPOINTMENTS I COULD SMELL A VERY STRONG SMELL OF FUEL COMING FROM THE REAR PASSENGER WHEEL WELL. WE HAVE NOT OVERFILLED THE CAR AND THERE MUST BE SOME KIND OF LEAK. THIS IS MY WIFE'S CAR AND SHE HAS BEEN COMPLAINING OF BAD HEADACHES AND NAUSEA OVER THE PAST COUPLE OF WEEKS AND MY CHILDREN RIDE IN THIS CAR AS WELL SO THIS TO ME IS A HEALTH CONCERN THAT IF THE FUEL PUMP OR SOME OTHER FUNCTION OF THE FUEL SYSTEM FAILS THAT HARMFUL GASOLINE FUMES COULD ENTER THE CABIN OR EVEN INTO OUR HOME AND CAUSE DAMAGING EFFECTS TO MY FAMILIES HEALTH. I WILL BE TAKING IT INTO THE DEALERSHIP IN RENO NEVADA AND WILL UPDATE YOU ON WHAT THE OUTCOME IS.

Mileage: 80,000

WHILE DRIVING THE VEHICLE MY WIFE NOTED STRONG ODOR OF GAS. MY MECHANIC FOUND THAT THE FUEL PUMP CRACKED CAUSING GAS SPILLING OUT FROM THE TOP OF THE GAS TANK THAT MAY HAVE RESULTED IN FIRE OR EXPLOSION SINCE THE GAS TANK IS NEAR THE HOT EXHAUST PIPE.

Mileage: 60,000

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 AUDI Q5. THE CONTACT STATED THAT THERE HAD BEEN STRONG FUMES OF FUEL EMITTING INTO THE INTERIOR OF THE VEHICLE. THE CONTACT STATED THAT THE FAILURE PROGRESSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THERE WAS A PREMATURE CRACK IN THE HEADLINER FOR THE FUEL INJECTOR CAUSING THE FUEL TO LEAK INTERNALLY. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. IN ADDITION, THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) BUT THE PART WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 94,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/19/16*LJ *CN

Mileage: 94,000

STARTED TO NOTICE A FUEL SMELL INSIDE THE CABIN OF THE VEHICLE WHILE DRIVING. IT BECAME SO BAD THAT THE CAR WAS UNDRIVEABLE. UPON INSPECTION THE TOP OF THE FUEL FILTER, (WHICH IS PART OF THE FUEL PUMP ASSEMBLY), IN THE GAS TANK WAS LEAKING PROFUSELY ALONG A MOLD INJECTION LINE ON THE TOP OF THE FILTER. THE FILTER IS MADE OUT OF HARD PLASTIC. IT WAS SPRAYING GAS ON THE ACCESS PLATE UNDERNEATH THE REAR PASSENGER SEAT. SO MUCH SO THAT THE BOTTOM OF THE SEAT WAS SOAKED IN GASOLINE AND HAD POOLED ON TOP OF THE ACCESS PLATE. ATOMIZED GAS IS VERY DANGEROUS INSIDE THE CABIN OF THE VEHICLE. THE SEAL ON THE ACCESS PLATE WAS SOAKED IN GAS TO WHERE IT NO LONGER SEALED AND HAD EXPANDED TO TWICE ITS SIZE; (VERY POOR DESIGN). I PURCHASED A NEW FUEL FILTER AND REPLACED WHICH FIXED THE PROBLEM. I THEN COMPLAINED TO AUDI USA AND THEY ACTED VERY QUICKLY BY HAVING THE CAR BROUGHT INTO THE DEALERSHIP AND INSPECTED. AUDI USA ALSO COVERED ALL MY EXPENSES FOR THIS REPAIR EVEN THOUGH THE CAR IS OUT OF WARRANTY. THE ORIGINAL FUEL FILTER WAS SUPPOSEDLY SENT BACK TO GERMANY SO THAT AUDI ENGINEERS COULD STUDY THE FAILED PART. I BRING ALL THIS UP AS I KNOW I AM NOT THE ONLY AUDI OWNER TO EXPERIENCE THIS PROBLEM. A QUICK GOOGLE SEARCHED TURNED UP MULTIPLE SIMILAR INSTANCES. I BELIEVE IT WAS CAUSED BY THE MANUFACTURING PROCESS OF THESE FUEL FILTERS AND I THEORIZE THAT THE MENTHANOL CONTENT IN OUR FUEL HERE IN THE US COULD CONTRIBUTE TO THIS FAILURE. IT IS NOT RELATED TO UV BECAUSE OF THE LOCATION OF THE PART. THE WAY AUDI HANDLED THIS PROBLEM MADE ME FEEL THAT IT IS A KNOWN ISSUE WITH THEM AND THEY WANTED TO MAKE EVERYTHING RIGHT AS QUICK AS POSSIBLE. HOWEVER, NO RECALL WAS EVER ISSUED BY AUDI FOR THIS PROBLEM. IT MAY BE LARGER THAN ANYONE BELIEVES. AUDI CASE NUMBER: 715005998

Mileage: 106,000