2011 AUDI Q5 Engine Problems

Audi q5 shows no recalls on my vehicle. My car stops randomly while driving even while being on highways and interstates. As well as the passenger side leaking due to sunroof drainage coming to the inside (which may affect the air bags). This Car has not had any repairs on recalls that I know of personally.

Audi offered a warranty extension for intake manifold & fuel injectors in certain 2008-2011 Model Year Audi Vehicles with 2.0 TFSI Engine. Audi rejected our claim for a faulty fuel injector in our 2011 car citing that “vehicle does not have the extended warranty for fuel injectors and the information that was submitted was only for 2.0 TFSI Engine's with the Engine code of CBFA & CCTA. The engine in your vehicle is a 3.2 FSI with the Engine code CALB. So this warranty extension would not be applicable to your vehicle.” Our Audi dealership diagnosed our car with the same fuel injector issue listed by Audi in this warranty extension as well as stating that this is a very common issue with our make, model and year. Our Audi is a 2011 model, less than 120,000 miles, and less than 10 years when the malfunction indicator lamp appeared. Their letter does not stand to prove that a faulty fuel injector was not placed in our car that was built in 2011, the same year that they installed faulty fuel injectors in their 2.0 TFSI engines. Audi dealership diagnosed our car as suffering from misfire conditions that in turn cause the malfunction indicator lamp to appear. The dealership indicates that this is a common issue with Audis during our production year. This is the same issue that Audi listed in their warranty extension letter to consumers with 2.0 TFSI engines. Our car meets all the requirements in Audi’s warranty extension letter (2011 model, less than 120,000 miles, and less than 10 years when the malfunction indicator lamp appeared) except that our car is a 3.2 FSI vs 2.0 TFSI. Audi is not able show that they did not install a faulty fuel injector into our car. Fuel injector problems in cars with mileage under 100,000 miles and less than 10 years of age is very uncommon. This plus Audi’s history of installing faulty fuel injectors into cars built in our year lead us to believe that Audi also installed a faulty fuel injector into our car.

VARIABLE SPEED CONTROL PROBLEMS- ACCELERATES AND DECELERATES IRREGULARLY.

AUDI Q5 94,000. I WILL NEVER NEVER BUY AUDI VEHICLE AGAIN. FIRST STARTED WITH OIL LEAK, REPLACED VALVE COVER GASKET, THEN HOOD LATCH SENSOR (GERMAN GENIUS). HOW IN THE WORLD THIS BAD SENSOR MEASURES OIL LEVEL. RACK AND PINION LEAK, THEN TIMING COVER GASKET LEAK. THEN MY MECHANIC REPLACED DRIVER SIDE UPPER CONTROL ARM. NOW REAR SHOCK IS BAD. ALREADY SPENT OVER $3000 FINE, THE WORST ISSUE I HAVE IS TRACTION CONTROL LIGHT. THE DEALER (STEALER) GAVE ME ESTIMATE OF $1700 TO FIX THIS. THE LAST SERIOUS ONE ON 12/23/20 WHILE DRIVING WITH 2 MORE PASSENGERS ON BUSY ARE IN HOUSTON NEAR MED.CENTER, CAR ENGINE LOST POWER, SHAKING VIOLENTLY, THEN I DROVE VERY SLOWLY AT AROUND 30 MPH. THIS IS AUDI Q5 IS NIGHTMARE. NHTSA PLEASE DO SOMETHING, MAKE AUDI SETTLE THESE ISSUES. THANK YOU.

Mileage: 94,250

MY WIFE AND I HAD THE VEHICLE SERVICES AT AUDI OF TURNERSVILLE FOR $8000.00 AT THE SERVICE WRITERS SUGGESTION. WE NEEDED A NEW TURBO WITH THE ACCESSORIES. AFTER THAT THE VEHICLE RAN FINE FOR A COUPLE OF WEEKS. ON THE BEGINNING OF THE NEXT MONTH THE VEHICLE STARTED HAVING PROBLEMS AGAIN! NOT STARTING WELL...AND STALLING DURING OPERATION! *TR

Mileage: 133,000

MY CAR WOULD NOT START AND I HAD MY CAR TOWED TO FORT MYERS AUDI. AFTER THE DIAGNOSTICS THEY SAID THE TIMING CHAIN HAD FAILED AND CAUSED A CYLINDER HEAD TO CRACK AND THE TURBO HAD ISSUES AS WELL. THEY TOLD US THAT AUDI WILL COVER THE TIMING CHAIN AND ONLY 50% OF THE CYLINDER HEAD. THE QUOTE GIVEN FOR THE CYLINDER HEAD WAS $5,810 (WITH AUDI COVERING $2,905). TO REPAIR THE TURBO CHARGER IT WILL COST $2,175. LOOKING ON THIS WEBSITE, I HAVE SEEN SEVERAL OTHERS HAVING THE SAME ISSUE, WITH THE SAME RESULTING PROBLEMS. *TR

Mileage: 75,000

I HAVE BEEN DRIVING ON THE HIGHWAY AND CITY AND IT APPEARS THE STEERING IS SOMETIMES STIFF AND THEN SOFT , I HAVE CHECKED THE POWER STEERING FLUID LEVEL AND ITS FULL. THIS IS AN ISSUE BECAUSE ITS HARD TO MAKE TURNS AS THE STEERING WHEEL STIFFENS UP. ANOTHER ISSUE IS THE CAR CONSUMES ABOUT 1 QUART OF OIL EVERY 300 MILES, IT WAS PART OF A LAWSUIT SETTLEMENT BUT THE VEHICLE WAS NEVER REPAIRED

Mileage: 89,000

MY 2011 AUDI Q5 WOULD NOT START ONE MORNING WHEN TRYING TO START THE CAR IN MY GARAGE (DEC 2019). I HAD IT TOWED TO THE FLETCHER JONES AUDI DEALERSHIP IN CHICAGO IL WHERE I HAVE BEEN A LOYAL CUSTOMER SINCE MOVING HERE IN 2014. THEY PERFORMED A DIAGNOSTIC AND IDENTIFIED THAT THE TIMING CHAIN TENSIONER HAD SLIPPED, AND MAY HAVE CAUSED "CATASTROPHIC" FAILURE TO MY ENGINE. THEY PROCEEDED TO ASK FOR ANOTHER $1,500 TO DIAGNOSE THE ENGINE FOR THE FAILURE, AND MENTIONED IF IF HAD FAILED IT COULD BE UP TO $10,000 TO FIX THE PROBLEM. AFTER A SHORT BIT OF RESEARCH, IT TURNS OUT THERE IS A WARRANTY THAT THERE WAS A RECALL ISSUED FOR THIS PROBLEM AND AN EXTENDED WARRANTY. MY DEALERSHIP NEVER TOLD ME THIS, AND WAS JUST EXPECTING ME TO PAY OUT OF POCKET. ALSO, I HAD MY CAR SERVICED THERE 4 DIFFERENT TIMES SINCE THE RECALL HAD BEEN ANNOUNCED. THEY NEVER ONCE INFORMED ME OF THIS. I CALLED TO ASK WHY THEY HADN'T MENTIONED THIS WARRANTY OR THIS ISSUE, AND THERE WAS NOT A GOOD ANSWER. FLETCHER JONES ALSO SAID THEY CHECK MY VIN EVERY TIME I BRING IT IN TO SEE IF THERE IS ANYTHING OUTSTANDING REGARDING RECALLS ETC ON THE CAR, WHICH MEANS THEY COULD HAVE ALERTED ME TO THIS MULTIPLE TIMES WHEN I BROUGHT THE CAR IN PRIOR, BUT THEY DID NOT. THEY COULD HAVE PREVENTED THIS ISSUE. FAST FORWARD TO NOW, AUDI WILL ONLY COVER 25% OF THE ISSUE, AND FLETCHER JONES IS BARELY MAKING AN EFFORT TO HELP OUT ON THEIR END. I WILL BE OUT NEARLY $5,000 TO REPAIR THIS PROBLEM, WHICH IS NO FAULT OF MINE AND A CATASTROPHIC FAILURE OF ENGINEERING ON THE PART OF AUDI. IT ISN'T RIGHT THAT AUDI DOES NOT FULLY COVER THIS EXPENSE. AND MOREOVER, THE DEALERSHIP SHOULD HAVE A DUTY OF CARE TO DISCLOSE THEM ITEMS SUCH THAT WE CAN TAKE THE STEPS TO PREVENT THEM. FLETCHER JONES DID WRONG BY ME BY NOT DISCLOSING THIS, AND IS LIKELY DEFRAUDING AND MANIPULATING MORE CLIENTS EVERY DAY THEY REMAIN IN OPERATION.

Mileage: 97,000

OIL CONSUMPTION ISSUE WHILE DRIVING DOWN THE ROAD. UNDER ANY ACCELERATION, SMOKE COMES OUT THE EXHAUST. USES ABOUT 1 QUART OF OIL PER 300 MILES. LEAK DOWN TEST WAS DONE, SHOWING LEAKAGE PAST PISTON RINGS. RESULTING IN A COMPLETE REBUILD OF ENGINE COSTING ME $5,000 PLUS. VEHICLE HAS JUST ABOUT 100,000 MILES.

Mileage: 100,000

TIMING CHAIN ISSUE THAT CAUSED IT TO JUMP, DAMAGING THE CYLINDER HEADS AND VALVES. AS I WAS PROCEEDING TO STOP AT AT A LIGHT, THE FRONT END OF THE CAR BEGAN TO SHAKE AND THE ENGINE SEEMED OFF. AT A FULL STOP, THE ENGINE SPUTTERED AGAIN AND THEN PROCEEDED TO DIE. THE CAR WOULDN'T START, SO I COULD NOT PROCEED THROUGH THE INTERSECTION. AUDI WILL NOT COVER ANY DAMAGE THAT WAS CAUSED AND IS INDICATING THEY ARE NOT RESPONSIBLE FOR THE ISSUES WITH THE TIMING CHAINS. I'VE SEARCHED ONLINE AND FOUND MANY OTHER LAWSUITS WHERE THIS TYPE OF ISSUE HAS BEEN COVERED FROM AUDI.

Mileage: 63,000

AT ABOUT 63,000 MILES MY CHECK ENGINE LIGHT WENT ON AND I CHECKED CODE AND P0018 SHOWED UP. IT FAILED EMISSIONS TEST SUBSEQUENTLY FOR LICENSE RENEWAL. I TOOK IN TO DEALERSHIP AND FIRST TIME THEY SAID A SENSOR WAS SLIGHTLY LOOSE AND A LITTLE CORROSION ON. SAID IT WAS FIXED AND MEETS MANUF. SPECIFICATIONS. LIGHT CAME BACK ON 2 DAYS LATER. JUST TOOK IN AND THEY SAID IT WAS THE LEFT SIDE TIMING BELT AND $6,100 TO FIX. WHAT TROUBLES ME IS THAT THERE WAS A RECALL FOR THE SAME YEAR AUDI BUT ONLY FOR THE 2.0. MY CAR IS APPARENTLY THE ONLY 3.2 LITER HAVING THIS ISSUE. NO RECALL? IT OCCURRED AT THE SAME MOMENT IN TIME, AROUND 65,000 MILES. WHILE I WAS APPEASED SLIGHTLY BY THEM OFFERING TO FIX IT FOR PARTS COST..... ABOUT $3,300, AND THE SUBSEQUENT BILL WAS A SURPRISING (TO THE GOOD) BILL OF $2327.25 INCLUDING THE NECESSARY OIL CHANGE, I JUST QUESTION THE FACT THAT THERE IS NO PENDING RECALL ON THE AUDI Q5 3.2 LITER. AND UNFORTUNATELY STILL A SUSPICIOUS COST. EVERYTHING WAS DONE AMICABLY, AS TIME WAS OF THE ESSENCE. BUT STILL FEEL SHORTED THAT MY 3.2 DOESN'T FALL INTO THIS RECALL.

Mileage: 64,000

AT 79,000 MILES ENGINE NEEDS TO BE REPLACED AFTER TIMING BELT AND TENSIONER FAILED. THIS IS THE 2ND ENGINE FOR THIS CAR. TIMING BELT DESTROYED PISTONS, RODS AND CYLINDERS. WARNING LIGHT WENT ON, I TOOK IT TO THE DEALER, AND IT FORTUNATELY EXHIBITED THE FAILURE AT THE DEALERSHIP.

Mileage: 79,000

CAR WAS SOLD WITHOUT AN OIL DIP-STICK. THE SEQUENCE OF BUTTONS TO PUNCH TO BRING UP AN OIL-LEVEL READOUT RARELY WORKS. THIS IS A SAFETY DEFECT.

TIMING CHAIN AND TENSIONER FAILED, CAR BECAME COMPLETELY INOPERABLE. STOPPED IN THE MIDDLE OF A MAJOR INTERSECTION IN RUSH HOUR.

Mileage: 92,000

UPON ATTEMPTING TO START THE ENGINE, THE TIMING CHAIN SLIPPED CAUSING PISTONS TO HIT INTAKE VALVES, WRECKING ENGINE. ONLY 77,000 MILES ON VEHICLE. I DO NOT QUALIFY FOR CLASS ACTION SETTLEMENT DUE TO FILING DEADLINES BUT AM FACING UP TO $14,000 IN REPAIR COSTS. IT IS UNREASONABLE FOR AN ENGINE TO FAIL CATASTROPHICALLY AT SUCH A LOW MILEAGE ADN THERE TO BE NO MANUFACTURER LIABILITY.

Mileage: 77,000

TAKATA RCALL NOT DONE

EXCESSIVE OIL LEAKING FROM UNDERCARRIAGE

Mileage: 68,000

I WAS DRIVING ON A BUSY STREET AND THE CAR SUDDENLY STARTED BUCKING AND FELT LIKE IT WAS GOING TO STALL. FORTUNATELY, I WAS ABLE TO PULL OVER. THE CAR WOULD NOT START AND HAD TO BE TOWED.

Mileage: 72,000

MY AUDI Q5 2011 CHECK ENGINE AND EPC LIGHT CONTINUE TO LIGHT UP MY DASH, VEHICLE HAS BEEN DIAGNOSED BY THE DEALERSHIP NOT ONCE NOT TWICE BUT MORE THAN THREE TIMES. CONTINUES TO HAVE THE SAME AND SIMILAR MISFIRES AND ACTUALLY SEEMS TO BE GETTING HOTTER THAN USUAL, THE ENGINE. I'VE SEEN SEVERAL COMPLAINTS ABOUT RECALLS ON THE COOLANT PUMP,TIMING CHAIN, FUEL PUMP FLANGE, FUEL PUMP, WIRING SENSORS, EPC LIGHT BALL JOINTS, AND THE LIST GOES ON. WHAT HAS ME MOSTLY CONCERN IS THE RECALLS FOR ALL THE FUEL SYSTEM COMPONENTS. FOR EXAMPLE EMISSION CONTROL DEVICES LIKE THE EGR FUEL CAP FUEL GAUGE SENDER, FEEL INJECTION SYSTEM FUEL LEAKS STALLING AND HESITATION , HAVE YOU BEEN SEEING ONE OR ACTUALLY A COUPLE WHERE A FIRE WAS INITIATED WHILE PEOPLE WERE IN THE CAR . THIS IS A HUGE SAFETY CONCERN FOR ME AND MY FAMILY WHO DRIVES THE CAR PRACTICALLY EVERY DAY IT SEEMS THAT EVEN DOOR CAR IS OUT OF WARRANTY AUDI SHOULD BE RESPONSIBLE FOR ALL THESE REPAIRS AND RECALLS AND AND MAKE IT RIGHT ON THEIR PART . IF WE WOULD'VE KNOWN THIS CAR WAS GOING TO GIVE US THAT MUCH TROUBLE AFTER BUYING IT FROM A CERTIFIED DEALER, WE WOULD'VE NEVER EVEN THOUGHT OR IMAGINED OF DRIVING A LEMON . AFTER THIS UNFORTUNATE EXPERIENCE AND STILL ONGOING ONE, AND THE WAY AUDI REALLY DOESN'T TAKE IN CONSIDERATION THE SAFETY OF ITS CLIENTELE, OR ITS FAMILIES, I WILL NEVER TAKE IN CONSIDERATION OF BUYING ANOTHER AUDI IN MY LIFE .

Mileage: 109,000

I AM EMAILING THIS LETTER AND HOPEFULLY SOMEONE WILL RESPOND TO MY REQUEST OF REOPENING MY CLAIM REGARDING MY 2011 AUDI Q5'S RECENT AND PATTERN LIKE PROBLEMS. HOPEFULLY THE REFERENCE NUMBER ABOVE SHOWS MY CARS HISTORY AND EXPLAINS HOW IT'S ALL GOTTEN TO ME ADDRESSING THE PROBLEM AGAIN. AROUND THAT TIME WAS WHEN WE WERE HAVING PROBLEMS WITH THE AUDI SERVICE DEPT IN CHANDLER AZ, THE FACT THAT WE WERE LIED TO BY THE SUPERVISOR WHEN HE STATED THAT CHANGING THE WIRING WAS PART OF THE RECALL FOR THE FUEL PUMP AND FUEL FLANGE, WHEN IN FACT IT WAS NOT. TWO OF THE THREE MAIN COMPONENTS FOR OUR FUEL INJECTION SYSTEM HAVE BEEN REPLACED, THE MOST IMPORTANT THE FUEL PUMP AND THE REGULATOR, THREE TIMES WE TOOK IT BACK BECAUSE THEY NEVER GOT IT RIGHT THE FIRST TIME. THAT IS NOT INCLUDING ALL THE OTHERS THINGS THAT HAVE BEEN CHANGED, ELECTRICAL SYSTEM WIRING, AND MAJOR PARTS OF THE ENGINE. RECENTLY WE TOOK OUR AUDI TO THE SERVICE DEPT IN SCOTTSDALE AZ , FOR THE RECALL OF THE AIR CANISTER AND ALSO BECAUSE IT WAS BEGINNING TO SMELL LIKE GAS AGAIN AND THE CHECK ENGINE LIGHT TURNED ON AND TROUBLE WITH THE STARTUP OF OUR VEHICLE. HAD IT CHECKEDOUT BY A CERTIFIED MECHANIC, WHICH TOLD ME IT WAS THE ALTERNATOR. I HAD JUST BOUGHT A BRAND NEW GEL BATTERY AT AUTOZONE, DIDNT WANT THE BAD ALTERNATOR TO DRAIN MY NEW BATTERY SO SINCE I KNEW IT HAD BEEN REPLACED BEFORE BY AUDI IN CHANDLER, I TOLD THE SERVICE ADVISOR THAT IT WAS BAD, AND IF HE COULD PLEASE CHECK AND REPLACE. BEFORE THAT I ALSO HAD IT RECHECKED AT AUTOZONE AND ORIELLYS AND THEY TOLD ME THE SAME THING, BAD ALTERNATOR....HOPEFULLY YOU SEE WHERE I'M GETTING AT. I'M TRYING TO BE AS DETAIL AS POSSIBLE, SO SORRY FOR THE LENGTH OF THIS LETTER. TO NO SURPRISE OF MINE THE SERVICE ADVISOR CALLS ME BACK AND TELLS ME THAT MY FUEL INJECTORS ARE GOING BAD, WHATTT

Mileage: 109,000

2011 AUDI Q5 MISFIRING AFTER OIL CONSUMPTION REPAIR. TOOK BACK TO SERVICE CENTER AND IT WAS MISFIRING. FOUND PIPE FOR THE OIL SEPARATOR WAS NOT ATTACHED.

Mileage: 75,000

TIMING CHAIN TENSIONER, TENSIONER ETC FOR CAMSHAFTS WITH ENGINE REPAIR. DURING OIL CONSUMPTION REPAIR THE MECHANIC NOTICED THIS ISSUE AND IT WAS REPAIRED DURING THE OIL CONSUMPTION REPAIR. 2011 AUDI Q5 75K MILES

Mileage: 74,325

2011 AUDI Q5 COOLANT PUMP REPLACED DUE TO SEEPAGE. WATER PUMP, BOLTS AND O RING FOR PLASTIC PIPE CONNECTOR PIECE. FOUND DURING THE OIL CONSUMPTION REPAIRS AT 74K MILES.

Mileage: 74,325

TL* THE CONTACT OWNS A 2011 AUDI Q5. WHILE DRIVING 15 MPH, THE VEHICLE STALLED AND COULD NOT BE RESTARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT TO CALL NHTSA. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 93,000.

Mileage: 93,000

I WAS DRIVING THE VEHICLE ON ROUTE 30 (GREENSBURG PA) WHEN THE VEHICLE BEGAN TO LOSE ACCELERATION WHICH NEARLY CAUSED A COMPLETE LOSS OF POWER. I HAD THE VEHICLE TOWED TO A REPAIR SHOP WHERE I WAS INFORMED THE ISSUE INVOLVED THE FRONT DRIVE CHAIN AND SUPPORT. THE MECHANIC EXPLAINED THAT THIS IS A COMMON ISSUE RELATED TO AUDI'S. THIS VEHICLE ONLY HAS 6OK MIKES ON IT.

Mileage: 60,000

ENGINE FAIL DUE TO THE TIMING CHAIN TENSIONER

Mileage: 105,000

ENGINE LIGHT IS CONSTANTLY ON. FUEL SYSTEM MALFUNCTIONS AND VERY EXPENSIVE IGNITION COIL/ SPARK PLUG REPAIRS ARE ALWAYS THE ISSUE. THE ENGINE LIGHT COMES ON WHILE THE CAR IS IN MOTION WHEN THE FUEL SYSTEM MALFUNCTIONS. THE ENGINE LIGHT COMES ON SHORTLY AFTER THE CAR IS TURNED ON WHEN IT'S THE IGNITION COILS/ SPARK PLUGS. WHEN THE IGNITION COILS/ SPARK PLUGS ARE THE ISSUE, THE CAR SHAKES.

Mileage: 120,000

OIL LEAKS BADLY FROM REAR MAIN SEAL AND TIMING COVER.

AFTER MY CAR HAD BEEN SITTING FOR 8 DAYS I WENT IN GARAGE TO CRANK IT. THE CAR CRANKED BUT SHOOK VIOLENTLY. I IMMEDIATELY SHUT IT OFF. I TRIED TO RE CRANK IT BUT IT WOULD NOT CRANK. I CALLED AUDI AND HAD IT TOWED IN. THEY TOLD ME THE "LIFETIME" TIMING CHAIN WAS STRETCHED. THAT THE REPAIR WOULD COST BETWEEN $4,000 AND $7,000 TO FIX. I DID SOME QUICK SEARCHING AND SAW OTHER FOLKS WITH SIMILAR ISSUES. THE CAR HAS 98,000 MILES , ALWAYS SERVICED BY AUDI. I CALLED AUDI AND TOLD THEM THIS APPEARS TO BE A RE OCCURRING ISSUE AND I THOUGH THEY SHOULD HANDLE THE FIX. THEY CALLED ME BACK AND SAID THEY WOULD SPLIT THE COST. I TOLD THEM TO PROCEED WITH THE REPAIR. THIS IS THE SECOND MAJOR PROBLEM WITH THE ENGINE, THE FIRST WAS "OIL CONSUMPTION" WHICH THEY REPAIRED FOR FREE. ANOTHER $7,000 FIX. I JUST SAW A EPISODE ON "NEWS 5 INVESTIGATES" CHICAGO DESCRIBING THE EXACT SAME ISSUE WITH A VW, AND ALSO LISTING AUDI'S 2011. ITS ON THEIR WEBSITE.

Mileage: 98,000

I WAS DRIVING MY CAR AROUND SOME BLIND CURVES WHEN I HEARD A CLANK KIND OF SOUND AND CLICKING AND THEN LOST POWER FORTUNATELY I WAS CLOSE ENOUGH I COASTED HOME. I WAS VERY LUCKY. I COULD NOT GET THE ENGINE TO START AND HAD IT TOWED TO THE AUDI DEALER HE SAID, ENGINE NO START NO POWER: FOUND ENGINE CRANKS WITHOUT COMPRESSION. FOUND TIMING CHAIN STRETCHED AND JUMPED TIMING. REMOVED AND INSPECTED VALVES AND FOUND ALL VALVES TO BE BENT. AT THIS TIME WE NEED TO REPLACE THE CYLINDER HEAD AND TIMING CHAIN AND RELATED PARTS. PARTS: $4800 LABOR: $4835 TOTAL: $9635.00 REGARDS, I BELIEVE THIS IS A PROBLEM THAT ACTUALLY IS SO COMMON THAT SEVERAL MECHANICS HAVE WEBSITES ON HOW TO PROTECT YOUR CHAIN FROM DOING THIS. I OF COURSE HAD NO IDEA ABOUT ANY OF THIS BEFORE...BECAUSE NO ONE TOLD ME IT WAS AN ISSUE!!!! OR I WOULD HAVE DONE THE PREVENTATIVE CARE. ALSO, I JUST READ THEY ARE DOING A CLASS ACTION SUIT WITH THIS IN NEW JERSEY. I CAN TELL YOU I AM FEELING VERY NERVOUS ABOUT DRIVING MY AUDI AGAIN!!! I HAVE NO CONFIDENCE IN THESE CHAINS!

Mileage: 50,000

AFTER RUNNING ERRANDS I STARTED MY AUDI Q5. THE ENGINE IMMEDIATELY BEGAN TO IDLE HARD. NO WARNING LIGHTS ECT., BUT ENOUGH FOR CONCERN. DROVE IT IMMEDIATELY TO AN INDEPENDENT MECHANIC JUST BLOCKS AWAY. IT HAS BEEN DETERMINED THAT THE TENSIONER ON THE TIMING CHAIN BROKE CAUSING CATASTROPHIC ENGINE FAILURE. I HAVE MAINTAINED THE CAR METICULOUSLY, AND AM BESIDE MYSELF OVER THIS. I HAVE SINCE LEARNED THAT THIS HAS BEEN A PROBLEM FOR MULTIPLE PEOPLE AND THERE IS CURRENTLY A CLASS ACTION LAWSUIT FILED FILED LAST SPRING IN NEW JERSEY FOR THIS SPECIFIC ISSUE. MY ENGINE WAS REBUILT AS A RESULT OF THE RECALL TWO YEARS AGO ON AN OIL CONSUMPTION ISSUE. I AM BEING TOLD IT WILL COST ME $13,000 FOR A NEW ENGINE, BUT IS SEEMS THAT THIS WAS AN EXISTING PROBLEM THAT AUDI KEPT FROM ITS CUSTOMERS.

Mileage: 125,000

AUDI Q5. CONSUMER WRITES IN REGARDS TO NO REMEDY/TIME FRAME AVAILABLE TO REPAIR AIR BAG REPLACEMENT RECALL, FUEL PUMP CRACKS AND ENGINE OIL LEAKAGE ISSUES. *SMD UPDATED 04/19/2017. *JS

I HAVE BEEN TREATED SO BADLY THAT I WILL NEVER BUY ANOTHER AUDI. THE MANAGER HAS TERRIBLE LEADERSHIP OF THE DEALERSHIP AND MY SERVICE EXPERIENCE WAS A ABSOLUTE DISASTER. I HAVE BEEN A LOYAL CUSTOMER SINCE I PURCHASED BY Q5 (NEVER MISSED A SERVICE APPOINTMENT AND ALWAYS DID IT AT THE DEALERSHIP). THE ENGINE HAS LEAKED OIL THE ENTIRE TIME. 3 YEARS AGO AUDI REPLACED THE PISTONS DUE TO A DESIGN DEFECT (THEY PAID FOR IT). 4 DAYS BEFORE MY REGULARLY SCHEDULED SERVICE APPOINTMENT MY ENGINE DIED WHILE DRIVING IT HOME FROM WORK THROUGH A RESIDENTIAL NEIGHBORHOOD. I HAD A HALF-MILE WARNING SOMETHING WAS WRONG WHEN THE ENGINE STARTED SPUTTERING. IF I DID NOT HAVE MY FOOT ON THE GAS, THE ENGINE WOULD STALL. WHEN I GOT IT INTO MY DRIVEWAY AND TURNED IT OFF IT WOULD NOT RESTART. AFTER 4-5 ATTEMPTS, THE ENGINE WOULD NOT TURNOVER. SO I HAD TO TOW MY CAR TO THE DEALERSHIP FOR ASSESSMENT. THE NEXT DAY THEY TELL ME ENGINE CAR WAS WORTHLESS AND THAT I MUST PUT IN A NEW ENGINE FOR $11,000. THEY SAID THEY HAVE SEEN ENGINES FAIL AROUND 105,000. MINE HAS 107,000. I ASKED WHY THEY DID NOT ALERT ME TO THIS RISK AS I WOULD HAVE BROUGHT THE CAR IN SOONER. I ARGUED BACK UNTIL THEY REDUCED THE PRICE TO $6,300 FOR NEW ENGINE ON A 6 YEAR OLD CAR, AND THEY WOULD OFFER ME $8,500 TO TRADE IT IN ON A NEW ONE. I DO NOT HAVE $6,300 TO DO INVEST. BESIDES, THE ENGINE IN THE Q5 HAS HAD ISSUES SINCE I PURCHASED IT AS A PRE-CERTIFIED VEHICLE IN 2011. I AM A SINGLE MOM, AND I HAVE HAD TO RENT A CAR ON MY OWN FOR THE LAST 2 WEEKS, WHILE THE SERVICE DEPARTMENT "ASSESSED" THE ENGINE ISSUE. TODAY I FINALLY GAVE UP AND I ARRANGED FOR MY Q5 TO BE TOWED TO A SALVAGE YARD. IF AUDI WOULD HAVE WORKED WITH ME ON ALERTING ME TO POSSIBLE ENGINE FAILURE ISSUE AT 105,000 MILES; SUGGESTED FIXING MY CAR SOONER; OFFERING ME A LOANER DURING THIS PROCESS; OR A BETTER TRADE IN VALUE -- I WOULD HAVE BOUGHT ANOTHER AUDI.

Mileage: 107,000

TL* THE CONTACT OWNS A 2011 AUDI Q5. THE CONTACT STATED THAT A LARGE QUANTITY OF OIL LEAKED AND CAUSED THE TIMING CHAIN TO FRACTURE. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENTIRE ENGINE NEEDED TO BE REBUILT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 42,000. UPDATED 12/20/16*LJ THE CONSUMER STATED THE ENGINE HAD TO BE REBUILT, DUE TO AN OIL LEAK. ALSO, AT 98,000 MILES THE TIMING CHAIN BROKE. UPDATED 12/21/16.*JB

Mileage: 95,000

TL* THE CONTACT OWNS A 2011 AUDI Q5. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE JERKED AND WOULD NOT RESTART. THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN TENSIONER NEEDED TO BE REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS 110,000. THE VIN WAS NOT PROVIDED.

Mileage: 110,000

AFTER MY Q5 HAS BEEN IN THE SERVICE DEPARTMENT 3 TIMES FOR THE SAME ISSUE BROKE DOWN ON A VERY BUSY HIGHWAY WITH MY SMALL CHILD ON BOARD. MY AUDI ADVISOR TOLD ME TO TRY TO BRING IT TO THE DEALER. WE DID NOT MAKE IT. CAR HAD TO BE TOWED. AFTER 2 WEEKS, I WAS ADVISED I NEEDED A NEW ENGINE AT THE COST OF $14,700. THIS IS AFTER IT HAD BEEN FIXED SEVERAL TIMES BEFORE FOR THE SAME ISSUE. SECONDLY, IT HAS A RECALL THAT HAS BEEN PUBLISHED AND AUDI'S RESPONSE TO ME WAS THE RECALL REPAIR IS NOT AVAILABLE YET. THEY ARE HOWEVER ARE WORKING WITH TAKATA TO PRODUCE REPLACEMENT PARTS. SO, AGAIN THEY ARE JEOPARDIZING MINE AND MY FAMILIES SAFETY. AND THE OIL CONSUMPTION IS RIDICULOUS. NO VEHICLE SHOULD USE A QUART OF OIL EVERY 1000 MILES. THIS IS AN UNACCEPTABLE COMPANY AND THEIR RESPONSES ARE ALL SCRIPTED.

THE CAR HAS ALWAYS HAD PROPER MAINTENANCE AND CARE. THIS CAN BE DOCUMENTED WITH AUDI OF HUNTSVILLE AL. NO WARNINGS OR INDICATOR LIGHTS WERE PRESENT. THE CAR WAS PARKED AND ABOUT 15 MINUTES LATER A PASSERBY CAME INTO THE RESTAURANT IN WHICH WE WERE DINING SAYING A GRAY AUDI WAS ON FIRE. OWNER OF RESTAURANT TRIED TO USE HANDHELD FIRE EXTINGUISHER TO THE FRONT GRILL. NO LUCK AS IT IMMEDIATELY MELTED THE HOOD AND ENGULFED THE WHOLE CAR IN FLAMES. TOOK FIREMEN 30 MINUTES TO PUT IT OUT. THEY HAD NO IDEA OF CAUSE BUT SPECULATED ELECTRICAL AS THE SOURCE.

Mileage: 67,000

THE VEHICLE WAS PURCHASED WITH 20,000 MILES AND HAS BEEN BURNING OIL SINCE. THE CAR IS UNDER WARRANTY AND HAS GONE THROUGH THE MANUFACTURES OIL CONSUMPTION TEST, BOTH 1 AND 2 WHICH THEY ARE SAYING BARELY PASSED. THE CAR IS CONTINUING TO BURN OIL AND HAS GONE THROUGH PHASE 1 AGAIN FOR THE SECOND TIME AND AM BEING TOLD IT PASSED. AUDI STATES AN OIL CHANGE IS GOOD FOR 10,000 MILES AND HERE I AM AT 7,000 MILES HAVING TO PUT OIL IN IT AND TAKING MY CAR TO THE DEALERSHIP EVERY FEW MONTHS TO TEST IT. *TR

Mileage: 21,000

THE AUDI 2.0T ENGINE IS KNOWN TO HAVE ISSUES WITH SIGNIFICANT OIL CONSUMPTION. THE CAR HAS BEEN AT AUDI WITH THIS ISSUE SEVERAL TIMES. DURING OTHER SERVICE VISITS I HAVE MENTIONED TO THE AUDI DEALER THAT THE CAR BURNS A QUART OF OIL EVERY 1000-1200 MILES. AUDI CLAIMS THAT THIS IS PART OF THE ENGINE DESIGN IN ORDER FOR IT TO GIVE BETTER FUEL ECONOMY. THIS IS CLEARLY NOT TRUE. I HAVE FRIENDS WITH AUDIS EQUIPPED WITH THE 2.0T ENGINE AND THEY HAVE ZERO OIL CONSUMPTION. THERE ARE MULTIPLE ONLINE BLOGS WITH OTHER AUDI OWNERS COMPLAINING ABOUT THIS ISSUE. IT IS CLEARLY SOMETHING THAT AUDI SHOULD BE FORCED TO ISSUE A RECALL TO RESOLVE THE MATTER. *TR

Mileage: 26,281

I PURCHASED A CERTIFIED PREOWNED AUDI Q5 LAST MARCH 2013. THE VEHICLE WAS RUNNING FINE. NO PROBLEMS OR CONCERNS. I TOOK THE VEHICLE TO AN AUDI DEALER IN FEBRUARY 2014 FOR AN ANNUAL SERVICE AND ALSO IN MARCH 2014 FOR MY YEARLY INSPECTION/EMISSIONS TESTING. ON APRIL 2014, I HAD LOSS THE VEHICLE DUE TO AN UNKNOWN FIRE THAT HAD STARTED IN THE CAR. YES, MY CAR WAS ENGULFED IN FIRE! PRIOR TO THIS FIRE, I HAD NO PROBLEMS OR MESSAGES ON MY DASHBOARD OR SMELLED SMOKE WHILE I HAD DROVE THE CAR. THE CAR WAS RUNNING FINE UP UNTIL THAT DAY. I HAVE NO IDEA WHAT HAPPENED TO MY VEHICLE. THE INSURANCE COMPANY HAD INVESTIGATED THIS VEHICLE, AND THEY STATED THAT ARSON WAS NOT THE BLAME FOR THE FIRE. THEY R/O AN ELECTRICAL ISSUE THAT MIGHT OF BEEN THE CAUSE OF THE FIRE. THE INSURANCE COMPANY HAD ALSO RESEARCHED RECALLS AND MANUFACTURER DEFECTS, AND THEY CLAIMED THERE WERE NO ISSUES. I AM COMPLETELY STUNNED ABOUT THIS INCIDENT. THE CAR WAS PARKED ALL DAY, AND I JUST CAN'T BELIEVE OUT OF NOWHERE THAT THE CAR HAD CAUGHT ON FIRE. I'VE BEEN IN CONTACT WITH THE DEALER WHERE I PURCHASED THE VEHICLE, AND THEY ARE AS SHOCKED AS I AM ABOUT WHAT HAPPEN. HOPEFULLY, I'LL GET AN EXPLANATION AS TO WHY THE VEHICLE HAD MYSTERIOUSLY CAUGHT ON FIRE. *TR

Mileage: 55,975

VEHICLE IS BURNING AND CONSUMING OIL. I TAKE TO DEALER FOR OIL CHANGES AND LAST ONE INDICATED GREAT. EVERY 4 DAYS I HAVE TO PUT A QUART OF OIL IN THE TRUCK. I ONLY HAVE 67,000 MILES AND NO WARRANTY. AUDI ISN'T TAKING RESPONSIBILITY FOR THE CAR. AND THERE ARE NO BULLETINS OR RECALLS FROM AUDI ALTHOUGH I'VE READ NUMEROUS POST ABOUT OIL CONSUMPTION IN THE AUDI Q5. *TR

Mileage: 67,000

LESS THAN 1 YR AFTER I PURCHASED MY VEHICLE, I BEGAN HAVING PROBLEMS WITH OIL CONSUMPTION. I TOOK IT TO THE DEALER AND THEY DID OIL CONSUMPTION TEST AND REPLACED CRANKCASE BREATHER VALVE AND FRONT MAIN SEAL & ECM UPDATE. HIGH OIL CONSUMPTION CONTINUED, DEALER STATED THAT IT WAS ACCEPTABLE AS LONG AS IT WAS 1200 OR MORE PER 1/4 QT OF OIL. I HAVE COMPLAINED SEVERAL TIMES AND DEALER SAYS IT IS NORMAL FOR THE CAR. NOW, I AM PAST MY WARRANTY AND THE CAR IS CONSUMING 1/4 QUART OIL TO 760 MILES. AFTER SOME RESEARCH ON INTERNET FOUND THAT MANY PEOPLE ARE HAVING ISSUES WITH THE OIL CONSUMPTION ON THIS VEHICLE AND THE AUTO MAKER IS NOT ADDRESSING THE ISSUE. OTHERS HAD PISTONS AND RINGS CHANGED TO RESOLVE THE ISSUE. CURRENTLY, I AM SPENDING AN EXTRA $90 A MONTH ON OIL. I HAVE HAD MANY ISSUES WITH THIS CAR AND SEE THAT THIS MODEL YEAR IS RIDDLED WITH ISSUES. I ALSO HAD ISSUES WITH FUEL INJECTORS AFTER RECEIVING NOTICE THAT IT WAS HIGHLY UNLIKELY THAT MY CAR WOULD HAVE SUCH AN ISSUE AND AFTER 3 RETURNS TO THE DEALER THEY FINALLY ACKNOWLEDGE THAT IT WAS A FUEL INJECTION ISSUE AND REPLACED THEM. *TR

Mileage: 93,000