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Active Recalls (5)

18V229000 Apr 11, 2018 ENGINE AND ENGINE COOLING:COOLING SYSTEM

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5 Cabriolet, A5 Sedan and Audi Q5 vehicles, 2012-2015 Audi A6 vehicles and 2013-2016 Audi A4 Sedan and A4 allroad ve...

17V297000 May 3, 2017 POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Audi Q5 vehicles. Due to a manufacturing defect within the gearbox, despite selecting the Park position, the vehicle may still...

17V298000 May 3, 2017 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2013-2017 Audi Q5 and 2013-2017 Audi Q7 vehicles. These gasoline-powered vehicles have a fuel pump flange that may crack...

17V001000 Jan 3, 2017 AIR BAGS:SIDE/WINDOW

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2011-2017 Audi Q5 vehicles. The sunroof drainage system may allow water to soak into the foam surrounding the side head air bag inf...

17V002000 Jan 3, 2017 ENGINE AND ENGINE COOLING:COOLING SYSTEM

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5, A5 Cabriolet and Q5 vehicles, 2013-2016 Audi Allroad and Audi A4 vehicles and 2012-2015 Audi A6 vehicles. These ...

Complaints

Showing 20 of 104
Dec 29, 2025 Service Brakes

On 12/13/25 around 8:00am in the morning. I was driving between 20-25 MPH and started to brake for the corner stop sign. I applied the break as I normally would however, the car continued to roll and did not respond to my applying pressure to the brake pedal. No matter how much pressure I apply to t...

Dec 29, 2025 Service Brakes

On 12/13/25 around 8:00am in the morning. I was driving between 20-25 MPH and started to brake for the corner stop sign. I applied the break as I normally would however, the car continued to roll and did not respond to my applying pressure to the brake pedal. No matter how much pressure I apply to t...

Jun 23, 2025 Engine

coolant is leaking from pump and tstat housings. pump was replaced in 2018 and 2019 by audi due to audi recall. now it is leaking after only 6 years. seems like faulty materials and creates hazardous situation. leaks confirmed via diagnostics by Premier1 auto and certified technician. first r...

Jun 23, 2025 Engine

coolant is leaking from pump and tstat housings. pump was replaced in 2018 and 2019 by audi due to audi recall. now it is leaking after only 6 years. seems like faulty materials and creates hazardous situation. leaks confirmed via diagnostics by Premier1 auto and certified technician. first r...

Apr 22, 2024 Engine

The PCV valve malfunctioned and required an extensive repair bill to solve. I've learned that this very engine (3.0) is already a subject of a recall for this concern, but the recall cuts off at 2016 Audis, and mine is a 2017. Please update your recall list to include ALL Audi models with this 3.0 e...

Apr 22, 2024 Engine

The PCV valve malfunctioned and required an extensive repair bill to solve. I've learned that this very engine (3.0) is already a subject of a recall for this concern, but the recall cuts off at 2016 Audis, and mine is a 2017. Please update your recall list to include ALL Audi models with this 3.0 e...

Feb 10, 2024 Electrical System

My SUV had stopped heating/defrosting and vehicles car charging ports appear to not be working any longer. It was discovered that my coolant pump was blocked with debris. The heat has returned, still no power to the charge points in vehicle. While driving on highway, my vehicles dash started to...

Feb 10, 2024 Engine

My SUV had stopped heating/defrosting and vehicles car charging ports appear to not be working any longer. It was discovered that my coolant pump was blocked with debris. The heat has returned, still no power to the charge points in vehicle. While driving on highway, my vehicles dash started to...

Feb 10, 2024 Fuel/propulsion System

My SUV had stopped heating/defrosting and vehicles car charging ports appear to not be working any longer. It was discovered that my coolant pump was blocked with debris. The heat has returned, still no power to the charge points in vehicle. While driving on highway, my vehicles dash started to...

Feb 10, 2024 Electrical System

My SUV had stopped heating/defrosting and vehicles car charging ports appear to not be working any longer. It was discovered that my coolant pump was blocked with debris. The heat has returned, still no power to the charge points in vehicle. While driving on highway, my vehicles dash started to...

Feb 10, 2024 Engine

My SUV had stopped heating/defrosting and vehicles car charging ports appear to not be working any longer. It was discovered that my coolant pump was blocked with debris. The heat has returned, still no power to the charge points in vehicle. While driving on highway, my vehicles dash started to...

Feb 10, 2024 Fuel/propulsion System

My SUV had stopped heating/defrosting and vehicles car charging ports appear to not be working any longer. It was discovered that my coolant pump was blocked with debris. The heat has returned, still no power to the charge points in vehicle. While driving on highway, my vehicles dash started to...

Jan 16, 2024 Steering

Steering is occasionally exhibits resistance when turning left or right. Steering becomes very stiff intermittently. I have taken the to a repair twice but the does not duplicate. The repair did a scan to see if there were any codes but none came up. We also have an ODB2 scanner and scan the vehicle...

Jan 16, 2024 Steering

Steering is occasionally exhibits resistance when turning left or right. Steering becomes very stiff intermittently. I have taken the to a repair twice but the does not duplicate. The repair did a scan to see if there were any codes but none came up. We also have an ODB2 scanner and scan the vehicle...

Aug 10, 2023 Engine And Engine Cooling 101,000 mi

The contact owns a 2017 Audi Q5. The contact stated while driving at an undisclosed speed, there was an abnormally high whistling pitch sound coming from the vehicle. The contact had to add additional oil to the engine. There were no warning lights illuminated. The vehicle was taken to an independen...

Aug 10, 2023 Engine 101,000 mi

The contact owns a 2017 Audi Q5. The contact stated while driving at an undisclosed speed, there was an abnormally high whistling pitch sound coming from the vehicle. The contact had to add additional oil to the engine. There were no warning lights illuminated. The vehicle was taken to an independen...

Aug 10, 2023 Engine And Engine Cooling 101,000 mi

The contact owns a 2017 Audi Q5. The contact stated while driving at an undisclosed speed, there was an abnormally high whistling pitch sound coming from the vehicle. The contact had to add additional oil to the engine. There were no warning lights illuminated. The vehicle was taken to an independen...

Aug 10, 2023 Engine 101,000 mi

The contact owns a 2017 Audi Q5. The contact stated while driving at an undisclosed speed, there was an abnormally high whistling pitch sound coming from the vehicle. The contact had to add additional oil to the engine. There were no warning lights illuminated. The vehicle was taken to an independen...

Jun 5, 2023 Fuel System, Gasoline 84,000 mi

The contact owns a 2017 Audi Q5. The contact stated that vehicle was serviced in 2017 under NHTSA Campaign Number: 17V298000 (Fuel System, Gasoline) by the dealer. The contact stated that while his wife was driving at an undisclosed speed, fumes was detected inside the vehicle. The contact stated th...

Jun 5, 2023 Fuel System, Gasoline 84,000 mi

The contact owns a 2017 Audi Q5. The contact stated that vehicle was serviced in 2017 under NHTSA Campaign Number: 17V298000 (Fuel System, Gasoline) by the dealer. The contact stated that while his wife was driving at an undisclosed speed, fumes was detected inside the vehicle. The contact stated th...

Feb 7, 2023 Engine

Catastrophic engine failure, Audi Q5 2017 2.0 Turbo, suddenly stopped/disabled on State highway traveling approximately 45 mph September 2022. Engine re-started after waiting period, then moved to shoulder while experiencing limp mode with EPC light and low oil pressure light activated just prior t...

Feb 7, 2023 Engine

Catastrophic engine failure, Audi Q5 2017 2.0 Turbo, suddenly stopped/disabled on State highway traveling approximately 45 mph September 2022. Engine re-started after waiting period, then moved to shoulder while experiencing limp mode with EPC light and low oil pressure light activated just prior t...

Jan 12, 2023 Steering

Electromechanical steering rack failed as I was driving. It was hard to move my vehicle. The problem has been confirmed by the dealership. They stated that water entered the electromechanical steering unit causing it to fail. Shouldn't these units be watertight? No other warning or symptoms before t...

Jan 12, 2023 Steering

Electromechanical steering rack failed as I was driving. It was hard to move my vehicle. The problem has been confirmed by the dealership. They stated that water entered the electromechanical steering unit causing it to fail. Shouldn't these units be watertight? No other warning or symptoms before t...

Dec 26, 2022 Steering

Power steering component completely failed. No issues previously. No warning.

Dec 26, 2022 Steering

Power steering component completely failed. No issues previously. No warning.

Nov 24, 2022 Unknown Or Other

I was driving on the highway with no vehicles or overhead obstruction when the sunroof shattered.

Nov 24, 2022 Unknown Or Other

I was driving on the highway with no vehicles or overhead obstruction when the sunroof shattered.

Nov 21, 2022 Engine

I received a letter that my car was under a recall for the water pump I have a 2017 Q5 Audi which the dealer said needed a water pump bio waited until after my mileage went up then made me pay out of pocket rather then honoring the recall. This was criminal and I feel Audi should Reimburse me or get...

Nov 21, 2022 Engine

I received a letter that my car was under a recall for the water pump I have a 2017 Q5 Audi which the dealer said needed a water pump bio waited until after my mileage went up then made me pay out of pocket rather then honoring the recall. This was criminal and I feel Audi should Reimburse me or get...

Nov 13, 2022 Electrical System

The backup camera is failing to display the rearview when the vehicle is put in reverse. It will also show a black screen and no view when in reverse. There have been several times when placed into drive that the rear view camera is on despite being in drive or park mode.

Nov 13, 2022 Electrical System

The backup camera is failing to display the rearview when the vehicle is put in reverse. It will also show a black screen and no view when in reverse. There have been several times when placed into drive that the rear view camera is on despite being in drive or park mode.

Sep 30, 2022 Fuel/propulsion System

On the same day the 5 year warranty expired, the car stopped working. The car was towed to the dealer, and diagnose was gas pump failure. 3 months after, the same problem. After 1 month waiting for the car to be fixed, again the same problem. Now the dealer is saying they just figure there was a ...

Sep 30, 2022 Fuel/propulsion System

On the same day the 5 year warranty expired, the car stopped working. The car was towed to the dealer, and diagnose was gas pump failure. 3 months after, the same problem. After 1 month waiting for the car to be fixed, again the same problem. Now the dealer is saying they just figure there was a ...

Oct 4, 2021 Steering

1st occurrence(9/17/21): While traveling the power steering failed. I stopped roadside to check to make sure there were no issues with tires. I resumed traveling and found steering to be stiff and over steer(feeling as if the wheels tilted) when turning left or right. After stopping for approximatel...

Oct 4, 2021 Steering

1st occurrence(9/17/21): While traveling the power steering failed. I stopped roadside to check to make sure there were no issues with tires. I resumed traveling and found steering to be stiff and over steer(feeling as if the wheels tilted) when turning left or right. After stopping for approximatel...

Aug 18, 2021 Engine

thermostat housing leaking at the top edge and the coolant pump leaking, replaced thermostat housing and coolant pump assembly. vehicle is available for inspection upon request. the coolant reservoir would empty every time I drove the car or let it sit, the vehicle did let me know with an alert whe...

Aug 18, 2021 Engine

thermostat housing leaking at the top edge and the coolant pump leaking, replaced thermostat housing and coolant pump assembly. vehicle is available for inspection upon request. the coolant reservoir would empty every time I drove the car or let it sit, the vehicle did let me know with an alert whe...

Nov 17, 2020 Engine 53,000 mi

VEHICLE TRANSMISSION DOWNSHIFTS ABRUPTLY WHEN SLOWING TO A STOP. TRANSMISSION SLAMS INTO EACH GEAR AS YOU SLOW CAUSING AN UNEXPECTED INCREASE IN ENGINE BRAKING. THIS OCCURS REGARDLESS OF DRIVE SELECT MODE (COMFORT, AUTO, OR SPORT). THERE ARE NUMEROUS COMPLAINTS ABOUT THIS BEHAVIOR ACROSS AUDI OWNER ...

Nov 17, 2020 Power Train 53,000 mi

VEHICLE TRANSMISSION DOWNSHIFTS ABRUPTLY WHEN SLOWING TO A STOP. TRANSMISSION SLAMS INTO EACH GEAR AS YOU SLOW CAUSING AN UNEXPECTED INCREASE IN ENGINE BRAKING. THIS OCCURS REGARDLESS OF DRIVE SELECT MODE (COMFORT, AUTO, OR SPORT). THERE ARE NUMEROUS COMPLAINTS ABOUT THIS BEHAVIOR ACROSS AUDI OWNER ...

Nov 17, 2020 Engine 53,000 mi

VEHICLE TRANSMISSION DOWNSHIFTS ABRUPTLY WHEN SLOWING TO A STOP. TRANSMISSION SLAMS INTO EACH GEAR AS YOU SLOW CAUSING AN UNEXPECTED INCREASE IN ENGINE BRAKING. THIS OCCURS REGARDLESS OF DRIVE SELECT MODE (COMFORT, AUTO, OR SPORT). THERE ARE NUMEROUS COMPLAINTS ABOUT THIS BEHAVIOR ACROSS AUDI OWNER ...

Nov 17, 2020 Power Train 53,000 mi

VEHICLE TRANSMISSION DOWNSHIFTS ABRUPTLY WHEN SLOWING TO A STOP. TRANSMISSION SLAMS INTO EACH GEAR AS YOU SLOW CAUSING AN UNEXPECTED INCREASE IN ENGINE BRAKING. THIS OCCURS REGARDLESS OF DRIVE SELECT MODE (COMFORT, AUTO, OR SPORT). THERE ARE NUMEROUS COMPLAINTS ABOUT THIS BEHAVIOR ACROSS AUDI OWNER ...

May 22, 2020 Electrical System

THE ROOF OF MY 2017 AUDI Q5 IS GLASS, AND IT MAKES A CONSTANT RATTLING NOISE WHILE DRIVING. I TOOK IT TO THE AUDI SERVICE CENTER TO BE SERVICED, AND THE SUNROOF FRAME ALONG WITH ALL OF THE BOLTS WERE REPLACED IN DECEMBER 2019. AS OF TODAY, THE RATTLE IS STRONGLY PRESENT AGAIN. THIS ISSUE IS ONGOI...

May 22, 2020 Visibility

THE ROOF OF MY 2017 AUDI Q5 IS GLASS, AND IT MAKES A CONSTANT RATTLING NOISE WHILE DRIVING. I TOOK IT TO THE AUDI SERVICE CENTER TO BE SERVICED, AND THE SUNROOF FRAME ALONG WITH ALL OF THE BOLTS WERE REPLACED IN DECEMBER 2019. AS OF TODAY, THE RATTLE IS STRONGLY PRESENT AGAIN. THIS ISSUE IS ONGOI...

May 22, 2020 Electrical System

THE ROOF OF MY 2017 AUDI Q5 IS GLASS, AND IT MAKES A CONSTANT RATTLING NOISE WHILE DRIVING. I TOOK IT TO THE AUDI SERVICE CENTER TO BE SERVICED, AND THE SUNROOF FRAME ALONG WITH ALL OF THE BOLTS WERE REPLACED IN DECEMBER 2019. AS OF TODAY, THE RATTLE IS STRONGLY PRESENT AGAIN. THIS ISSUE IS ONGOI...

May 22, 2020 Visibility

THE ROOF OF MY 2017 AUDI Q5 IS GLASS, AND IT MAKES A CONSTANT RATTLING NOISE WHILE DRIVING. I TOOK IT TO THE AUDI SERVICE CENTER TO BE SERVICED, AND THE SUNROOF FRAME ALONG WITH ALL OF THE BOLTS WERE REPLACED IN DECEMBER 2019. AS OF TODAY, THE RATTLE IS STRONGLY PRESENT AGAIN. THIS ISSUE IS ONGOI...

Mar 12, 2020 Service Brakes 17,500 mi

ON MONDAY 3/9/2020 AROUND 6:45PM EDT, I WAS DRIVING IN A RESIDENTIAL ZONE APPROX. 25-30 MPH. I APPROACHED A STOP SIGN AND PRESSED THE BRAKE TO STOP THE CAR. THE CAR SLOWED SLIGHTLY BUT DID NOT STOP, DESPITE MY INTENSE PRESSURE ON THE BRAKE PEDAL. INSTEAD, THE ENGINE REVVED SPONTANEOUSLY SEVERAL TI...

Mar 12, 2020 Vehicle Speed Control 17,500 mi

ON MONDAY 3/9/2020 AROUND 6:45PM EDT, I WAS DRIVING IN A RESIDENTIAL ZONE APPROX. 25-30 MPH. I APPROACHED A STOP SIGN AND PRESSED THE BRAKE TO STOP THE CAR. THE CAR SLOWED SLIGHTLY BUT DID NOT STOP, DESPITE MY INTENSE PRESSURE ON THE BRAKE PEDAL. INSTEAD, THE ENGINE REVVED SPONTANEOUSLY SEVERAL TI...

Mar 12, 2020 Service Brakes 17,500 mi

ON MONDAY 3/9/2020 AROUND 6:45PM EDT, I WAS DRIVING IN A RESIDENTIAL ZONE APPROX. 25-30 MPH. I APPROACHED A STOP SIGN AND PRESSED THE BRAKE TO STOP THE CAR. THE CAR SLOWED SLIGHTLY BUT DID NOT STOP, DESPITE MY INTENSE PRESSURE ON THE BRAKE PEDAL. INSTEAD, THE ENGINE REVVED SPONTANEOUSLY SEVERAL TI...

Mar 12, 2020 Vehicle Speed Control 17,500 mi

ON MONDAY 3/9/2020 AROUND 6:45PM EDT, I WAS DRIVING IN A RESIDENTIAL ZONE APPROX. 25-30 MPH. I APPROACHED A STOP SIGN AND PRESSED THE BRAKE TO STOP THE CAR. THE CAR SLOWED SLIGHTLY BUT DID NOT STOP, DESPITE MY INTENSE PRESSURE ON THE BRAKE PEDAL. INSTEAD, THE ENGINE REVVED SPONTANEOUSLY SEVERAL TI...

Feb 12, 2020 Service Brakes 22,000 mi

FRONT BRAKES APPEAR TO SQUEAK LOUDLY AFTER INITIATION WITH MOISTURE; MORE SERIOUSLY THERE IS CONSIDERABLE LOCKING/SLIDING OF THE BRAKES WHEN ATTEMPTING TO STOP ON SNOW AND ICE -- AT A MORE DANGEROUS DISTANCE THAN OUR OTHER 2 VEHICLES IN SIMILAR SITUATIONS. VEHICLE (2017 Q5) HAS 22K MILES WITH THE A...

Feb 12, 2020 Service Brakes 22,000 mi

FRONT BRAKES APPEAR TO SQUEAK LOUDLY AFTER INITIATION WITH MOISTURE; MORE SERIOUSLY THERE IS CONSIDERABLE LOCKING/SLIDING OF THE BRAKES WHEN ATTEMPTING TO STOP ON SNOW AND ICE -- AT A MORE DANGEROUS DISTANCE THAN OUR OTHER 2 VEHICLES IN SIMILAR SITUATIONS. VEHICLE (2017 Q5) HAS 22K MILES WITH THE A...

Dec 18, 2019 Structure Crash 44,297 mi

HIT A STATIONARY HONDA CRV ON BLACK ICE AT APPROX 45-50 MPH. IMPACT WAS STRAIGHT ON FRONT OF OUR CAR AND REAR OF THE CRV. OUR BOTH VEHICLES WERE TOTALED, NONE OF OUR AIR BAGS DEPLOYED. OUR VEHICLE WAS THEN HIT FROM THE REAR BY A JEEP WRANGLER AT ABOUT THE SAME SPEED. STILL NO DEPLOYMENT OF AIR BA...

Dec 18, 2019 Unknown Or Other Crash 44,297 mi

HIT A STATIONARY HONDA CRV ON BLACK ICE AT APPROX 45-50 MPH. IMPACT WAS STRAIGHT ON FRONT OF OUR CAR AND REAR OF THE CRV. OUR BOTH VEHICLES WERE TOTALED, NONE OF OUR AIR BAGS DEPLOYED. OUR VEHICLE WAS THEN HIT FROM THE REAR BY A JEEP WRANGLER AT ABOUT THE SAME SPEED. STILL NO DEPLOYMENT OF AIR BA...

Dec 18, 2019 Structure Crash 44,297 mi

HIT A STATIONARY HONDA CRV ON BLACK ICE AT APPROX 45-50 MPH. IMPACT WAS STRAIGHT ON FRONT OF OUR CAR AND REAR OF THE CRV. OUR BOTH VEHICLES WERE TOTALED, NONE OF OUR AIR BAGS DEPLOYED. OUR VEHICLE WAS THEN HIT FROM THE REAR BY A JEEP WRANGLER AT ABOUT THE SAME SPEED. STILL NO DEPLOYMENT OF AIR BA...

Dec 18, 2019 Unknown Or Other Crash 44,297 mi

HIT A STATIONARY HONDA CRV ON BLACK ICE AT APPROX 45-50 MPH. IMPACT WAS STRAIGHT ON FRONT OF OUR CAR AND REAR OF THE CRV. OUR BOTH VEHICLES WERE TOTALED, NONE OF OUR AIR BAGS DEPLOYED. OUR VEHICLE WAS THEN HIT FROM THE REAR BY A JEEP WRANGLER AT ABOUT THE SAME SPEED. STILL NO DEPLOYMENT OF AIR BA...

May 28, 2019 Air Bags Crash 95,000 mi

TL* THE CONTACT CALLED ON BEHALF ON HER CLIENT WHO OWNED A 2017 AUDI Q5. WHILE DRIVING AT 10-15 MPH, ANOTHER VEHICLE WAS SPEEDING THROUGH A RED LIGHT AND CRASHED INTO THE FRONT PASSENGER SIDE OF THE VEHICLE. NO AIR BAGS DEPLOYED AND NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOTALED AND TOWED TO...

May 28, 2019 Air Bags Crash 95,000 mi

TL* THE CONTACT CALLED ON BEHALF ON HER CLIENT WHO OWNED A 2017 AUDI Q5. WHILE DRIVING AT 10-15 MPH, ANOTHER VEHICLE WAS SPEEDING THROUGH A RED LIGHT AND CRASHED INTO THE FRONT PASSENGER SIDE OF THE VEHICLE. NO AIR BAGS DEPLOYED AND NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOTALED AND TOWED TO...

Mar 12, 2019 Engine

2017 AUDI Q5. CONSUMER WRITES IN REGARDS TO DEFECTIVE RUN COOLANT PUMP. * LD *TR

Mar 12, 2019 Engine

2017 AUDI Q5. CONSUMER WRITES IN REGARDS TO DEFECTIVE RUN COOLANT PUMP. * LD *TR

Mar 7, 2019 Engine

TL* THE CONTACT OWNS A 2017 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER:...

Mar 7, 2019 Engine

TL* THE CONTACT OWNS A 2017 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER:...

Nov 2, 2018 Air Bags

TL* TAKATA RECALL. THE CONTACT OWNS A 2017 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V082000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECAL...

Nov 2, 2018 Air Bags

TL* TAKATA RECALL. THE CONTACT OWNS A 2017 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V082000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECAL...

Oct 30, 2018 Electrical System

RECEIVED A RECALL RELATED TO ELECTRIC COOLANT PUMP IN JUNE. PARTS NOT AVAILABLE. CALLED MY DEALER PRINCETON AUDI AND NO HELP. RECEIVED SECOND NOTICE REGARDING THIS IN SEPTEMBER, THAT AUDI HAD AN 'INTERIM FIX" AND ADVISED ME TO CONTACT PRINCETON AUDI AGAIN. I DID, BUT THEY DID'T HAVE THE PART FOR...

Oct 30, 2018 Fuel/propulsion System

RECEIVED A RECALL RELATED TO ELECTRIC COOLANT PUMP IN JUNE. PARTS NOT AVAILABLE. CALLED MY DEALER PRINCETON AUDI AND NO HELP. RECEIVED SECOND NOTICE REGARDING THIS IN SEPTEMBER, THAT AUDI HAD AN 'INTERIM FIX" AND ADVISED ME TO CONTACT PRINCETON AUDI AGAIN. I DID, BUT THEY DID'T HAVE THE PART FOR...

Oct 30, 2018 Electrical System

RECEIVED A RECALL RELATED TO ELECTRIC COOLANT PUMP IN JUNE. PARTS NOT AVAILABLE. CALLED MY DEALER PRINCETON AUDI AND NO HELP. RECEIVED SECOND NOTICE REGARDING THIS IN SEPTEMBER, THAT AUDI HAD AN 'INTERIM FIX" AND ADVISED ME TO CONTACT PRINCETON AUDI AGAIN. I DID, BUT THEY DID'T HAVE THE PART FOR...

Oct 30, 2018 Fuel/propulsion System

RECEIVED A RECALL RELATED TO ELECTRIC COOLANT PUMP IN JUNE. PARTS NOT AVAILABLE. CALLED MY DEALER PRINCETON AUDI AND NO HELP. RECEIVED SECOND NOTICE REGARDING THIS IN SEPTEMBER, THAT AUDI HAD AN 'INTERIM FIX" AND ADVISED ME TO CONTACT PRINCETON AUDI AGAIN. I DID, BUT THEY DID'T HAVE THE PART FOR...

Sep 17, 2018 Engine

TL* THE CONTACT OWNS A 2017 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE LOCAL DEALER (AUDI WESTMONT, 276 E OGDEN...

Sep 17, 2018 Engine

TL* THE CONTACT OWNS A 2017 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE LOCAL DEALER (AUDI WESTMONT, 276 E OGDEN...

Sep 5, 2018 Engine

TL* THE CONTACT OWNS A 2017 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING), WHICH INDICATED THAT THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. T...

Sep 5, 2018 Engine

TL* THE CONTACT OWNS A 2017 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING), WHICH INDICATED THAT THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. T...

Sep 4, 2018 Fuel/propulsion System

TL* THE CONTACT LEASES A 2017 AUDI Q5. THE CONTACT RECEIVED A RECALL NOTICE PER AN UNKNOWN RECALL RELATED TO THE FUEL PUMP FLANGE. THE VEHICLE WAS TAKEN TO SANTA MONICA AUDI (1020 SANTA MONICA BLVD, SANTA MONICA, CA 90401, (310) 481-8260) WHO STATED THAT THEY COULD NOT ACCEPT THE LEASED VEHICLE BACK...

Sep 4, 2018 Fuel/propulsion System

TL* THE CONTACT LEASES A 2017 AUDI Q5. THE CONTACT RECEIVED A RECALL NOTICE PER AN UNKNOWN RECALL RELATED TO THE FUEL PUMP FLANGE. THE VEHICLE WAS TAKEN TO SANTA MONICA AUDI (1020 SANTA MONICA BLVD, SANTA MONICA, CA 90401, (310) 481-8260) WHO STATED THAT THEY COULD NOT ACCEPT THE LEASED VEHICLE BACK...

Jul 23, 2018 Engine

LETTER TO DEPUTY ADMINISTRATOR KING IN REGARDS TO SAFETY RECALL 19N4- AFTER RUN COOLANT PUMP " WHICH WARNS THAT THE VEHICLE MAY EXPERIENCE A SHORT CIRCUIT AND/OR OVERHEAT AND A STATEMENT NOTING:" THIS RECALL REPAIR IS NOT YET AVAILABLE. *LD *JS

Jul 23, 2018 Engine

LETTER TO DEPUTY ADMINISTRATOR KING IN REGARDS TO SAFETY RECALL 19N4- AFTER RUN COOLANT PUMP " WHICH WARNS THAT THE VEHICLE MAY EXPERIENCE A SHORT CIRCUIT AND/OR OVERHEAT AND A STATEMENT NOTING:" THIS RECALL REPAIR IS NOT YET AVAILABLE. *LD *JS

Jul 4, 2018 Engine 12,500 mi

FEW DAYS AGO, I WAS DRIVING THE CAR( USUALLY MY WIFE IS DRIVING IT) STOPPED TO A STOP LIGHT, ACTUALLY I TRIED TO STOP, BUT, THE CAR WAS STILL MOVING. AT THE SAME TIME, I NOTICED A VERY HIGH ENGINE REVS, AND THE CAR WAS MOVING, EVEN WITH ME PRESSING HARD THE BREAKS. LUCKILY, WE GOT GREEN LIGHT, AND...

Jul 4, 2018 Suspension 12,500 mi

FEW DAYS AGO, I WAS DRIVING THE CAR( USUALLY MY WIFE IS DRIVING IT) STOPPED TO A STOP LIGHT, ACTUALLY I TRIED TO STOP, BUT, THE CAR WAS STILL MOVING. AT THE SAME TIME, I NOTICED A VERY HIGH ENGINE REVS, AND THE CAR WAS MOVING, EVEN WITH ME PRESSING HARD THE BREAKS. LUCKILY, WE GOT GREEN LIGHT, AND...

Jul 4, 2018 Wheels 12,500 mi

FEW DAYS AGO, I WAS DRIVING THE CAR( USUALLY MY WIFE IS DRIVING IT) STOPPED TO A STOP LIGHT, ACTUALLY I TRIED TO STOP, BUT, THE CAR WAS STILL MOVING. AT THE SAME TIME, I NOTICED A VERY HIGH ENGINE REVS, AND THE CAR WAS MOVING, EVEN WITH ME PRESSING HARD THE BREAKS. LUCKILY, WE GOT GREEN LIGHT, AND...

Jul 4, 2018 Engine 12,500 mi

FEW DAYS AGO, I WAS DRIVING THE CAR( USUALLY MY WIFE IS DRIVING IT) STOPPED TO A STOP LIGHT, ACTUALLY I TRIED TO STOP, BUT, THE CAR WAS STILL MOVING. AT THE SAME TIME, I NOTICED A VERY HIGH ENGINE REVS, AND THE CAR WAS MOVING, EVEN WITH ME PRESSING HARD THE BREAKS. LUCKILY, WE GOT GREEN LIGHT, AND...

Jul 4, 2018 Suspension 12,500 mi

FEW DAYS AGO, I WAS DRIVING THE CAR( USUALLY MY WIFE IS DRIVING IT) STOPPED TO A STOP LIGHT, ACTUALLY I TRIED TO STOP, BUT, THE CAR WAS STILL MOVING. AT THE SAME TIME, I NOTICED A VERY HIGH ENGINE REVS, AND THE CAR WAS MOVING, EVEN WITH ME PRESSING HARD THE BREAKS. LUCKILY, WE GOT GREEN LIGHT, AND...

Jul 4, 2018 Wheels 12,500 mi

FEW DAYS AGO, I WAS DRIVING THE CAR( USUALLY MY WIFE IS DRIVING IT) STOPPED TO A STOP LIGHT, ACTUALLY I TRIED TO STOP, BUT, THE CAR WAS STILL MOVING. AT THE SAME TIME, I NOTICED A VERY HIGH ENGINE REVS, AND THE CAR WAS MOVING, EVEN WITH ME PRESSING HARD THE BREAKS. LUCKILY, WE GOT GREEN LIGHT, AND...

Jun 18, 2018 Engine

TL* THE CONTACT OWNS A 2017 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALE...

Jun 18, 2018 Engine And Engine Cooling

TL* THE CONTACT OWNS A 2017 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALE...

Jun 18, 2018 Engine

TL* THE CONTACT OWNS A 2017 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALE...

Jun 18, 2018 Engine And Engine Cooling

TL* THE CONTACT OWNS A 2017 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALE...

May 29, 2018 Unknown Or Other 20 mi

I AM CONCERNED ABOUT THE LACK OF VIABILITY OF THE DUE TO THE POSITIONING OF THE DRIVERS SIDE MIRROR IN THE AUDI A5 SUV. THE MIRROR IS VERY LARGE AND BLOCKS THE ABILITY TO SEE VEHICLES ON THE LEFT WHEN STOPPED AT A STOP SIGN, ESPECIALLY SML SPORTS CARS OR VEHICLES ON AN ANGLE IF THERE IS A SLIGHT HI...

May 29, 2018 Unknown Or Other 20 mi

I AM CONCERNED ABOUT THE LACK OF VIABILITY OF THE DUE TO THE POSITIONING OF THE DRIVERS SIDE MIRROR IN THE AUDI A5 SUV. THE MIRROR IS VERY LARGE AND BLOCKS THE ABILITY TO SEE VEHICLES ON THE LEFT WHEN STOPPED AT A STOP SIGN, ESPECIALLY SML SPORTS CARS OR VEHICLES ON AN ANGLE IF THERE IS A SLIGHT HI...

May 7, 2018 Suspension

WHEN COMING TO A STOP OR ACCELERATING AWAY FROM A STOP THE REAR SUSPENSION MAKING A CLICKING/CLUNKING SOUND FROM BOTH THE RIGHT AND LEFT SIDES OF THE VEHICLE. THE MANUFACTURER HAS LOOKED INTO THE ISSUE 3 TIMES, THE FIRST TWO AGREEING THERE WAS A PROBLEM BUT I THE THIRD VISIT THEY ARE NOW SAYING THE...

May 7, 2018 Suspension

WHEN COMING TO A STOP OR ACCELERATING AWAY FROM A STOP THE REAR SUSPENSION MAKING A CLICKING/CLUNKING SOUND FROM BOTH THE RIGHT AND LEFT SIDES OF THE VEHICLE. THE MANUFACTURER HAS LOOKED INTO THE ISSUE 3 TIMES, THE FIRST TWO AGREEING THERE WAS A PROBLEM BUT I THE THIRD VISIT THEY ARE NOW SAYING THE...

Apr 26, 2018 Fuel/propulsion System 1,800 mi

CHECK ENGINE FUEL SYSTEM ALARM WARNING LIGHT - WITH CAUTION TO DRIVE BELOW 35 MPH AND IMMEDIATELY TO SERVICE CENTER. SERVICE CENTER SAYS THEY FOUND NOTHING WRONG. THEN READ AP REPORT ON FUEL CLOGGING AND FIRES. THIS VEHICLE HAD A PREVIOUS RECALL BUT WE NEVER GOT A WARNING OR LETTER (THEY SENT IT TO ...

Apr 26, 2018 Fuel/propulsion System 1,800 mi

CHECK ENGINE FUEL SYSTEM ALARM WARNING LIGHT - WITH CAUTION TO DRIVE BELOW 35 MPH AND IMMEDIATELY TO SERVICE CENTER. SERVICE CENTER SAYS THEY FOUND NOTHING WRONG. THEN READ AP REPORT ON FUEL CLOGGING AND FIRES. THIS VEHICLE HAD A PREVIOUS RECALL BUT WE NEVER GOT A WARNING OR LETTER (THEY SENT IT TO ...

Oct 2, 2017 Air Bags Crash 8,200 mi

WE REAR-ENDED A SEMI TRUCK WHILE DRIVING ON A HIGHWAY AS TRAFFIC BEGAN TO SLOW . THE ENTIRE FRONT END OF OUR VEHICLE WAS BADLY DAMAGED. THE AIRBAGS DID NOT DEPLOY AND THE PRETENSIONERS ON THE DRIVERS SEATBELT DID NOT ENGAGE . THE SPEED AT WHICH WE WERE TRAVELING IS UNKNOWN BUT LIKELY MORE THAN 15 ...

Oct 2, 2017 Structure Crash 8,200 mi

WE REAR-ENDED A SEMI TRUCK WHILE DRIVING ON A HIGHWAY AS TRAFFIC BEGAN TO SLOW . THE ENTIRE FRONT END OF OUR VEHICLE WAS BADLY DAMAGED. THE AIRBAGS DID NOT DEPLOY AND THE PRETENSIONERS ON THE DRIVERS SEATBELT DID NOT ENGAGE . THE SPEED AT WHICH WE WERE TRAVELING IS UNKNOWN BUT LIKELY MORE THAN 15 ...

Oct 2, 2017 Seat Belts Crash 8,200 mi

WE REAR-ENDED A SEMI TRUCK WHILE DRIVING ON A HIGHWAY AS TRAFFIC BEGAN TO SLOW . THE ENTIRE FRONT END OF OUR VEHICLE WAS BADLY DAMAGED. THE AIRBAGS DID NOT DEPLOY AND THE PRETENSIONERS ON THE DRIVERS SEATBELT DID NOT ENGAGE . THE SPEED AT WHICH WE WERE TRAVELING IS UNKNOWN BUT LIKELY MORE THAN 15 ...

Oct 2, 2017 Air Bags Crash 8,200 mi

WE REAR-ENDED A SEMI TRUCK WHILE DRIVING ON A HIGHWAY AS TRAFFIC BEGAN TO SLOW . THE ENTIRE FRONT END OF OUR VEHICLE WAS BADLY DAMAGED. THE AIRBAGS DID NOT DEPLOY AND THE PRETENSIONERS ON THE DRIVERS SEATBELT DID NOT ENGAGE . THE SPEED AT WHICH WE WERE TRAVELING IS UNKNOWN BUT LIKELY MORE THAN 15 ...

Oct 2, 2017 Structure Crash 8,200 mi

WE REAR-ENDED A SEMI TRUCK WHILE DRIVING ON A HIGHWAY AS TRAFFIC BEGAN TO SLOW . THE ENTIRE FRONT END OF OUR VEHICLE WAS BADLY DAMAGED. THE AIRBAGS DID NOT DEPLOY AND THE PRETENSIONERS ON THE DRIVERS SEATBELT DID NOT ENGAGE . THE SPEED AT WHICH WE WERE TRAVELING IS UNKNOWN BUT LIKELY MORE THAN 15 ...

Oct 2, 2017 Seat Belts Crash 8,200 mi

WE REAR-ENDED A SEMI TRUCK WHILE DRIVING ON A HIGHWAY AS TRAFFIC BEGAN TO SLOW . THE ENTIRE FRONT END OF OUR VEHICLE WAS BADLY DAMAGED. THE AIRBAGS DID NOT DEPLOY AND THE PRETENSIONERS ON THE DRIVERS SEATBELT DID NOT ENGAGE . THE SPEED AT WHICH WE WERE TRAVELING IS UNKNOWN BUT LIKELY MORE THAN 15 ...

Jul 13, 2017 Fuel System, Gasoline

TL* THE CONTACT OWNS A 2017 AUDI Q5. THE CONTACT WAS NOT MADE AWARE OF NHTSA CAMPAIGN NUMBER: 17V298000 (FUEL SYSTEM, GASOLINE) UNTIL AFTER THE VEHICLE WAS PURCHASED. THE CONTACT WAS UNABLE TO DETERMINE IF THERE MAY BE A STOP SALE OF THE VEHICLE DUE TO THE DEALER (AUDI NORTH AUSTIN, 12971 POND SPRIN...

Jul 13, 2017 Fuel System, Gasoline

TL* THE CONTACT OWNS A 2017 AUDI Q5. THE CONTACT WAS NOT MADE AWARE OF NHTSA CAMPAIGN NUMBER: 17V298000 (FUEL SYSTEM, GASOLINE) UNTIL AFTER THE VEHICLE WAS PURCHASED. THE CONTACT WAS UNABLE TO DETERMINE IF THERE MAY BE A STOP SALE OF THE VEHICLE DUE TO THE DEALER (AUDI NORTH AUSTIN, 12971 POND SPRIN...

Mar 25, 2017 Service Brakes 1,300 mi

ON THURSDAY MARCH 16TH APPROX AROUND 6 PM, I WAS DRIVING BACK HOME FROM WORK. WHEN I TRIED TO STOP THE CAR AT A STOP LIGHT (DRIVING APPROX 40-45 MILES/HR SPEED ON A STRAIGHT ROAD) BY PUSHING THE BREAK PEDAL THE VEHICLE SLOWED DOWN, BUT FAILED TO STOP COMPLETELY AND CONTINUED TO ROLL AUTONOMOUSLY AT ...

Mar 25, 2017 Vehicle Speed Control 1,300 mi

ON THURSDAY MARCH 16TH APPROX AROUND 6 PM, I WAS DRIVING BACK HOME FROM WORK. WHEN I TRIED TO STOP THE CAR AT A STOP LIGHT (DRIVING APPROX 40-45 MILES/HR SPEED ON A STRAIGHT ROAD) BY PUSHING THE BREAK PEDAL THE VEHICLE SLOWED DOWN, BUT FAILED TO STOP COMPLETELY AND CONTINUED TO ROLL AUTONOMOUSLY AT ...

Mar 25, 2017 Service Brakes 1,300 mi

ON THURSDAY MARCH 16TH APPROX AROUND 6 PM, I WAS DRIVING BACK HOME FROM WORK. WHEN I TRIED TO STOP THE CAR AT A STOP LIGHT (DRIVING APPROX 40-45 MILES/HR SPEED ON A STRAIGHT ROAD) BY PUSHING THE BREAK PEDAL THE VEHICLE SLOWED DOWN, BUT FAILED TO STOP COMPLETELY AND CONTINUED TO ROLL AUTONOMOUSLY AT ...

Mar 25, 2017 Vehicle Speed Control 1,300 mi

ON THURSDAY MARCH 16TH APPROX AROUND 6 PM, I WAS DRIVING BACK HOME FROM WORK. WHEN I TRIED TO STOP THE CAR AT A STOP LIGHT (DRIVING APPROX 40-45 MILES/HR SPEED ON A STRAIGHT ROAD) BY PUSHING THE BREAK PEDAL THE VEHICLE SLOWED DOWN, BUT FAILED TO STOP COMPLETELY AND CONTINUED TO ROLL AUTONOMOUSLY AT ...