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Active Recalls (5)

21V947000 Dec 8, 2021 STRUCTURE:BODY

Volkswagen Group of America, Inc. (Audi) is recalling certain 2021-2022 Q5 Sportback, SQ5 Sportback, 2018-2022 Q5, and SQ5 vehicles. A liquid spill in the rear seat, or water ingress from an insuffic...

19V737000 Oct 16, 2019 STRUCTURE:BODY

Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2019 Audi SQ5 and 2018-2020 Audi Q5 vehicles. The rear wheel arch cover trim may loosen and detach from the vehicle.

19V473000 Jun 19, 2019 AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Audi Q5 and SQ5 vehicles. In the event of a crash deploying the passenger's frontal air bag, the instrument panel carrier may ...

19V416000 Jun 5, 2019 WHEELS:HUB

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Audi Q5 and SQ5 vehicles. The wheel arch cover trim may loosen and detach.

19V277000 Apr 8, 2019 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER

Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2019 Audi Q5 and SQ5 vehicles. The brake master cylinder casting may be too short.

Complaints

Showing 20 of 122
Jan 1, 2026 Suspension

The motor mounts and control arms are defective. The defective motor mounts that secure the engine causes the engine to shake resulting in collapse while driving. Both front control arms over the wheels are defective make clicking noises when turning resulting in the collapse of the car while driv...

Jan 1, 2026 Suspension

The motor mounts and control arms are defective. The defective motor mounts that secure the engine causes the engine to shake resulting in collapse while driving. Both front control arms over the wheels are defective make clicking noises when turning resulting in the collapse of the car while driv...

Nov 3, 2025 Engine

The problem was a turbocharger in my 2019 Audi Q5. The repair was done in January of 2023 by Audi North Houston / Sewell (17815 North Freeway, Houston, TX 77090, ph. # 281-586-1000). The cost was approximately $3,556. The replacement of the turbocharger was the same repair in the turbocharger cla...

Nov 3, 2025 Fuel/propulsion System

The problem was a turbocharger in my 2019 Audi Q5. The repair was done in January of 2023 by Audi North Houston / Sewell (17815 North Freeway, Houston, TX 77090, ph. # 281-586-1000). The cost was approximately $3,556. The replacement of the turbocharger was the same repair in the turbocharger cla...

Nov 3, 2025 Engine

The problem was a turbocharger in my 2019 Audi Q5. The repair was done in January of 2023 by Audi North Houston / Sewell (17815 North Freeway, Houston, TX 77090, ph. # 281-586-1000). The cost was approximately $3,556. The replacement of the turbocharger was the same repair in the turbocharger cla...

Nov 3, 2025 Fuel/propulsion System

The problem was a turbocharger in my 2019 Audi Q5. The repair was done in January of 2023 by Audi North Houston / Sewell (17815 North Freeway, Houston, TX 77090, ph. # 281-586-1000). The cost was approximately $3,556. The replacement of the turbocharger was the same repair in the turbocharger cla...

Aug 25, 2025 Air Bags

Subject: Passenger Occupant Detection System (PODS) – Airbag Safety Concern Description of the Problem: The Passenger Occupant Detection System (PODS) in my 2019 Audi Q5 is malfunctioning. The system intermittently fails to recognize when a passenger is present, or it falsely indicates that a pas...

Aug 25, 2025 Electrical System

Subject: Passenger Occupant Detection System (PODS) – Airbag Safety Concern Description of the Problem: The Passenger Occupant Detection System (PODS) in my 2019 Audi Q5 is malfunctioning. The system intermittently fails to recognize when a passenger is present, or it falsely indicates that a pas...

Aug 25, 2025 Air Bags

Subject: Passenger Occupant Detection System (PODS) – Airbag Safety Concern Description of the Problem: The Passenger Occupant Detection System (PODS) in my 2019 Audi Q5 is malfunctioning. The system intermittently fails to recognize when a passenger is present, or it falsely indicates that a pas...

Aug 25, 2025 Electrical System

Subject: Passenger Occupant Detection System (PODS) – Airbag Safety Concern Description of the Problem: The Passenger Occupant Detection System (PODS) in my 2019 Audi Q5 is malfunctioning. The system intermittently fails to recognize when a passenger is present, or it falsely indicates that a pas...

Aug 11, 2025 Electrical System

Turbo Charger Failed. Lost power for driving and Car Start Stop function failed, quit completely. 2. Fluid leaking in the Motor Mounts. 3. Rear passenger side Tail Reverse Light and Rear camera not Working at all. This could cause me a serious accident or I could get a Citation.

Aug 11, 2025 Engine

Turbo Charger Failed. Lost power for driving and Car Start Stop function failed, quit completely. 2. Fluid leaking in the Motor Mounts. 3. Rear passenger side Tail Reverse Light and Rear camera not Working at all. This could cause me a serious accident or I could get a Citation.

Aug 11, 2025 Vehicle Speed Control

Turbo Charger Failed. Lost power for driving and Car Start Stop function failed, quit completely. 2. Fluid leaking in the Motor Mounts. 3. Rear passenger side Tail Reverse Light and Rear camera not Working at all. This could cause me a serious accident or I could get a Citation.

Aug 11, 2025 Electrical System

Turbo Charger Failed. Lost power for driving and Car Start Stop function failed, quit completely. 2. Fluid leaking in the Motor Mounts. 3. Rear passenger side Tail Reverse Light and Rear camera not Working at all. This could cause me a serious accident or I could get a Citation.

Aug 11, 2025 Engine

Turbo Charger Failed. Lost power for driving and Car Start Stop function failed, quit completely. 2. Fluid leaking in the Motor Mounts. 3. Rear passenger side Tail Reverse Light and Rear camera not Working at all. This could cause me a serious accident or I could get a Citation.

Aug 11, 2025 Vehicle Speed Control

Turbo Charger Failed. Lost power for driving and Car Start Stop function failed, quit completely. 2. Fluid leaking in the Motor Mounts. 3. Rear passenger side Tail Reverse Light and Rear camera not Working at all. This could cause me a serious accident or I could get a Citation.

Jul 17, 2025 Exterior Lighting

The right back up light is defective. This light is in the right rear light housing that sits in the rear bumper. The defective light indicator came on before the 5 year/40k mile warranty had expired. The lamp bulb was changed as I believed this was the cause of the defect error. Took vehicle to Aud...

Jul 17, 2025 Exterior Lighting

The right back up light is defective. This light is in the right rear light housing that sits in the rear bumper. The defective light indicator came on before the 5 year/40k mile warranty had expired. The lamp bulb was changed as I believed this was the cause of the defect error. Took vehicle to Aud...

Apr 14, 2025 Electrical System

During a rain storm a water egress issue damaged my comfort control module. An issue identified for many Audi Q5 vehicles; however my VIN for some reason is not showing this recall. It appears the recall may need to be expanded.

Apr 14, 2025 Electrical System

During a rain storm a water egress issue damaged my comfort control module. An issue identified for many Audi Q5 vehicles; however my VIN for some reason is not showing this recall. It appears the recall may need to be expanded.

Feb 25, 2025 Fuel/propulsion System

When I'm waiting to turn and have to almost stop, there is a lag when I accelerate causing the anticipated time to make the turn longer than expected. Almost caused an accident because car wouldn't go when gas was pushed. Very scary.

Feb 25, 2025 Fuel/propulsion System

When I'm waiting to turn and have to almost stop, there is a lag when I accelerate causing the anticipated time to make the turn longer than expected. Almost caused an accident because car wouldn't go when gas was pushed. Very scary.

Jan 17, 2025 Unknown Or Other

Getting a message DRIVER SYSTEM MALFUNCTION PLEASE CONTACT SERVICE, I went to a specialized European mechanic and he informed me that the OEM TURBOCHARGER BOOSTER is the problem. He stated that this is a very common problem in the AUDI. He is surprised that there is no recall because it is happen...

Jan 17, 2025 Unknown Or Other

Getting a message DRIVER SYSTEM MALFUNCTION PLEASE CONTACT SERVICE, I went to a specialized European mechanic and he informed me that the OEM TURBOCHARGER BOOSTER is the problem. He stated that this is a very common problem in the AUDI. He is surprised that there is no recall because it is happen...

Nov 18, 2024 Forward Collision Avoidance

I was coming to a stop. No objects were in front of me. At about 5mph I was violently thrown forward as the car applied full braking. I do not recall whether I was braking, coasting. This happened a second time as we were making a slow speed turn in an intersection, applying light acceleration. I ha...

Nov 18, 2024 Forward Collision Avoidance

I was coming to a stop. No objects were in front of me. At about 5mph I was violently thrown forward as the car applied full braking. I do not recall whether I was braking, coasting. This happened a second time as we were making a slow speed turn in an intersection, applying light acceleration. I ha...

Jul 15, 2024 Engine

The hydraulic engine motor mounts have failed at 45,000 miles

Jul 15, 2024 Engine

The hydraulic engine motor mounts have failed at 45,000 miles

May 31, 2024 Vehicle Speed Control

CHECKED AND CONFIRMED CUSTOMER COMPLAINT OF ENGINE LIGHT ON CHECKED AND FOUND FAULTS STORED FOR P334A00: Charge air pressure actuator Electrical malfunction active/static P023400: Turbo/Super Charger Overboost Condition active/static INSPECTED TURBO CHARGE SYSTEM AND FOUND THAT WASTE GATE ACTUATO...

May 31, 2024 Vehicle Speed Control

CHECKED AND CONFIRMED CUSTOMER COMPLAINT OF ENGINE LIGHT ON CHECKED AND FOUND FAULTS STORED FOR P334A00: Charge air pressure actuator Electrical malfunction active/static P023400: Turbo/Super Charger Overboost Condition active/static INSPECTED TURBO CHARGE SYSTEM AND FOUND THAT WASTE GATE ACTUATO...

Mar 17, 2024 Unknown Or Other

Clock spring I drive a 2019 Volkswagen Audi Q5. My vehicle was serviced on [XXX]. After the service I received a video message saying “overall my vehicle appeared to be in excellent condition”. The following day I was out running errands and the airbag light came on. I thought it may be a glitc...

Mar 17, 2024 Unknown Or Other

Clock spring I drive a 2019 Volkswagen Audi Q5. My vehicle was serviced on [XXX]. After the service I received a video message saying “overall my vehicle appeared to be in excellent condition”. The following day I was out running errands and the airbag light came on. I thought it may be a glitc...

Feb 4, 2024 Seat Belts

Seat belt would not release. The first dozen or so times it was extremely difficult to get it to release. Over time it became less difficult, still a struggle. It is currently at Audi of Greenville, SC waiting for a replacement part for a safety issue at a cost of almost $800.

Feb 4, 2024 Seat Belts

Seat belt would not release. The first dozen or so times it was extremely difficult to get it to release. Over time it became less difficult, still a struggle. It is currently at Audi of Greenville, SC waiting for a replacement part for a safety issue at a cost of almost $800.

Jan 10, 2024 Exterior Lighting

I was driving on the highway in the early morning hours and several warnings appeared stating that the left and right tail lights, left and right brake lights, and center brake lights where faulty. It was dark outside and raining, and I immediately had no rear lights of any kind driving on the high...

Jan 10, 2024 Exterior Lighting

I was driving on the highway in the early morning hours and several warnings appeared stating that the left and right tail lights, left and right brake lights, and center brake lights where faulty. It was dark outside and raining, and I immediately had no rear lights of any kind driving on the high...

Dec 11, 2023 Electrical System

My vehicle does a few things that are dangerous. Number 1 the emergency brake went on automatically when I was driving the parkway in New Jersey telling me to watch my surroundings. I was driving late in the evening and no cars were in my immediate distance. Another issue, the emergency warning ligh...

Dec 11, 2023 Exterior Lighting

My vehicle does a few things that are dangerous. Number 1 the emergency brake went on automatically when I was driving the parkway in New Jersey telling me to watch my surroundings. I was driving late in the evening and no cars were in my immediate distance. Another issue, the emergency warning ligh...

Dec 11, 2023 Forward Collision Avoidance

My vehicle does a few things that are dangerous. Number 1 the emergency brake went on automatically when I was driving the parkway in New Jersey telling me to watch my surroundings. I was driving late in the evening and no cars were in my immediate distance. Another issue, the emergency warning ligh...

Dec 11, 2023 Electrical System

My vehicle does a few things that are dangerous. Number 1 the emergency brake went on automatically when I was driving the parkway in New Jersey telling me to watch my surroundings. I was driving late in the evening and no cars were in my immediate distance. Another issue, the emergency warning ligh...

Dec 11, 2023 Exterior Lighting

My vehicle does a few things that are dangerous. Number 1 the emergency brake went on automatically when I was driving the parkway in New Jersey telling me to watch my surroundings. I was driving late in the evening and no cars were in my immediate distance. Another issue, the emergency warning ligh...

Dec 11, 2023 Forward Collision Avoidance

My vehicle does a few things that are dangerous. Number 1 the emergency brake went on automatically when I was driving the parkway in New Jersey telling me to watch my surroundings. I was driving late in the evening and no cars were in my immediate distance. Another issue, the emergency warning ligh...

Oct 14, 2023 Engine

When driving in extreme cold (ambient temperatures of -35 or colder) and I reach a speed of 50mph or higher, my engine fails. The dealership refuses to resolve this issue. I am listing the first time this happened, although it is an ongoing issue.

Oct 14, 2023 Engine

When driving in extreme cold (ambient temperatures of -35 or colder) and I reach a speed of 50mph or higher, my engine fails. The dealership refuses to resolve this issue. I am listing the first time this happened, although it is an ongoing issue.

Aug 3, 2023 Electrical System

The right rear tail light assembly module which regulates the backup and braking light has not been operable since 05/18/2023. I was informed by Audi online I need to order a new assembly because the bulbs that are installed cannot be changed. I ordered the new part on 05/19/2023 from Audi of Chandl...

Aug 3, 2023 Exterior Lighting

The right rear tail light assembly module which regulates the backup and braking light has not been operable since 05/18/2023. I was informed by Audi online I need to order a new assembly because the bulbs that are installed cannot be changed. I ordered the new part on 05/19/2023 from Audi of Chandl...

Aug 3, 2023 Electrical System

The right rear tail light assembly module which regulates the backup and braking light has not been operable since 05/18/2023. I was informed by Audi online I need to order a new assembly because the bulbs that are installed cannot be changed. I ordered the new part on 05/19/2023 from Audi of Chandl...

Aug 3, 2023 Exterior Lighting

The right rear tail light assembly module which regulates the backup and braking light has not been operable since 05/18/2023. I was informed by Audi online I need to order a new assembly because the bulbs that are installed cannot be changed. I ordered the new part on 05/19/2023 from Audi of Chandl...

Jun 18, 2023 Unknown Or Other

Sunroof exploded--no sign of rock (not near overpass), gun shot, bird,etc. It just blew up at highway speed on 6/17/2023 near milepost 98 on I-55 south near Cape Girardeau MO. Fortunately the interior cloth sunshade prevented glass from entering the vehicle. We were at risk from the shock of the ...

Jun 18, 2023 Unknown Or Other

Sunroof exploded--no sign of rock (not near overpass), gun shot, bird,etc. It just blew up at highway speed on 6/17/2023 near milepost 98 on I-55 south near Cape Girardeau MO. Fortunately the interior cloth sunshade prevented glass from entering the vehicle. We were at risk from the shock of the ...

May 25, 2023 Engine

I have a 2019 Audi Q5 with under 24k miles over the past 4 years of new vehicle ownership. There have been 5+ instances where I am driving under normal conditions and suddenly the vehicle jerks abruptly, slows down to half the original speed (from 65 mph on freeway to 30 mph), gear shifting becomes...

May 25, 2023 Vehicle Speed Control

I have a 2019 Audi Q5 with under 24k miles over the past 4 years of new vehicle ownership. There have been 5+ instances where I am driving under normal conditions and suddenly the vehicle jerks abruptly, slows down to half the original speed (from 65 mph on freeway to 30 mph), gear shifting becomes...

May 25, 2023 Power Train

I have a 2019 Audi Q5 with under 24k miles over the past 4 years of new vehicle ownership. There have been 5+ instances where I am driving under normal conditions and suddenly the vehicle jerks abruptly, slows down to half the original speed (from 65 mph on freeway to 30 mph), gear shifting becomes...

May 25, 2023 Engine

I have a 2019 Audi Q5 with under 24k miles over the past 4 years of new vehicle ownership. There have been 5+ instances where I am driving under normal conditions and suddenly the vehicle jerks abruptly, slows down to half the original speed (from 65 mph on freeway to 30 mph), gear shifting becomes...

May 25, 2023 Vehicle Speed Control

I have a 2019 Audi Q5 with under 24k miles over the past 4 years of new vehicle ownership. There have been 5+ instances where I am driving under normal conditions and suddenly the vehicle jerks abruptly, slows down to half the original speed (from 65 mph on freeway to 30 mph), gear shifting becomes...

May 25, 2023 Power Train

I have a 2019 Audi Q5 with under 24k miles over the past 4 years of new vehicle ownership. There have been 5+ instances where I am driving under normal conditions and suddenly the vehicle jerks abruptly, slows down to half the original speed (from 65 mph on freeway to 30 mph), gear shifting becomes...

Apr 24, 2023 Service Brakes Crash

Traveling north Interstate 95 about 40 miles south of Jacksonville, Fl. 4/7/23 at 8 am. Traffic slowed , brakes flailed , no emergency brakes, hit others cars and travelled off road, car flew into a tree 10 ft up, cut off the top of tree and landed on nose upside down against a tree

Apr 24, 2023 Forward Collision Avoidance Crash

Traveling north Interstate 95 about 40 miles south of Jacksonville, Fl. 4/7/23 at 8 am. Traffic slowed , brakes flailed , no emergency brakes, hit others cars and travelled off road, car flew into a tree 10 ft up, cut off the top of tree and landed on nose upside down against a tree

Apr 24, 2023 Forward Collision Avoidance Crash

Traveling north Interstate 95 about 40 miles south of Jacksonville, Fl. 4/7/23 at 8 am. Traffic slowed , brakes flailed , no emergency brakes, hit others cars and travelled off road, car flew into a tree 10 ft up, cut off the top of tree and landed on nose upside down against a tree

Apr 24, 2023 Service Brakes Crash

Traveling north Interstate 95 about 40 miles south of Jacksonville, Fl. 4/7/23 at 8 am. Traffic slowed , brakes flailed , no emergency brakes, hit others cars and travelled off road, car flew into a tree 10 ft up, cut off the top of tree and landed on nose upside down against a tree

Apr 24, 2023 Forward Collision Avoidance Crash

Traveling north Interstate 95 about 40 miles south of Jacksonville, Fl. 4/7/23 at 8 am. Traffic slowed , brakes flailed , no emergency brakes, hit others cars and travelled off road, car flew into a tree 10 ft up, cut off the top of tree and landed on nose upside down against a tree

Apr 24, 2023 Forward Collision Avoidance Crash

Traveling north Interstate 95 about 40 miles south of Jacksonville, Fl. 4/7/23 at 8 am. Traffic slowed , brakes flailed , no emergency brakes, hit others cars and travelled off road, car flew into a tree 10 ft up, cut off the top of tree and landed on nose upside down against a tree

Jul 26, 2022 Power Train Crash 35,000 mi

The contact owns a 2019 Audi Q5. The contact stated that after parking the vehicle and with the engine idling, she exit the vehicle, and moments later the vehicle erroneously began to drive forward and crashed into an office building. During the crash, no injuries were reported. The cause of the fai...

Jul 26, 2022 Power Train Crash 35,000 mi

The contact owns a 2019 Audi Q5. The contact stated that after parking the vehicle and with the engine idling, she exit the vehicle, and moments later the vehicle erroneously began to drive forward and crashed into an office building. During the crash, no injuries were reported. The cause of the fai...

May 24, 2022 Power Train 31,000 mi

The contact owns a 2019 Audi Q5. The contact stated that while driving at an undisclosed speed, the catastrophic transmission failure message was displayed and the vehicle inadvertently shifted into manual third gear. The vehicle was waiting to be towed. The dealer was made aware of the failure; how...

May 24, 2022 Power Train 31,000 mi

The contact owns a 2019 Audi Q5. The contact stated that while driving at an undisclosed speed, the catastrophic transmission failure message was displayed and the vehicle inadvertently shifted into manual third gear. The vehicle was waiting to be towed. The dealer was made aware of the failure; how...

Apr 20, 2022 Steering

Power steering rack failed on 4/12/2022 as I drove on I-75 South between Gainesville and Tampa. Lost power steering on the Interstate, putting safety of my passengers (and other vehicles) at risk on the interstate. Audi sent tow and transported vehicle to Wesley Chapel Audi. Failure was confirm...

Apr 20, 2022 Steering

Power steering rack failed on 4/12/2022 as I drove on I-75 South between Gainesville and Tampa. Lost power steering on the Interstate, putting safety of my passengers (and other vehicles) at risk on the interstate. Audi sent tow and transported vehicle to Wesley Chapel Audi. Failure was confirm...

Mar 7, 2022 Steering

2019 Q5 - 19457 miles. Power steering failed while traveling on an internal curved road at 10mph. Fortunately, the road was not busy and I was able to pull besides a curb. The car flashed a 'Steering: Malfunction! Please stop vehicle' warning and it was really hard to maneuver the car. Towed the car...

Mar 7, 2022 Steering

2019 Q5 - 19457 miles. Power steering failed while traveling on an internal curved road at 10mph. Fortunately, the road was not busy and I was able to pull besides a curb. The car flashed a 'Steering: Malfunction! Please stop vehicle' warning and it was really hard to maneuver the car. Towed the car...

Feb 19, 2022 Service Brakes

I received a Safety Recall from Audi of America for my 2019 Audi Q5, I am pleased that the recall is being done. However, the description of what could happen, in the Safety Recall letter, should water enter the Gateway Module does not describe what happen to me when the Gateway Control Module go...

Feb 19, 2022 Electrical System

I received a Safety Recall from Audi of America for my 2019 Audi Q5, I am pleased that the recall is being done. However, the description of what could happen, in the Safety Recall letter, should water enter the Gateway Module does not describe what happen to me when the Gateway Control Module go...

Feb 19, 2022 Engine

I received a Safety Recall from Audi of America for my 2019 Audi Q5, I am pleased that the recall is being done. However, the description of what could happen, in the Safety Recall letter, should water enter the Gateway Module does not describe what happen to me when the Gateway Control Module go...

Feb 19, 2022 Service Brakes

I received a Safety Recall from Audi of America for my 2019 Audi Q5, I am pleased that the recall is being done. However, the description of what could happen, in the Safety Recall letter, should water enter the Gateway Module does not describe what happen to me when the Gateway Control Module go...

Feb 19, 2022 Electrical System

I received a Safety Recall from Audi of America for my 2019 Audi Q5, I am pleased that the recall is being done. However, the description of what could happen, in the Safety Recall letter, should water enter the Gateway Module does not describe what happen to me when the Gateway Control Module go...

Feb 19, 2022 Engine

I received a Safety Recall from Audi of America for my 2019 Audi Q5, I am pleased that the recall is being done. However, the description of what could happen, in the Safety Recall letter, should water enter the Gateway Module does not describe what happen to me when the Gateway Control Module go...

Jan 11, 2022 Service Brakes Crash

After driving on deep wet icy slush, the vehicle was on a straight section of road and suddenly vehicle inexplicably veered hard to the left causing it to run off the road and into a tree. Electrical component failure lights were illuminated on dash afterwards. What component or system failed or m...

Jan 11, 2022 Electrical System Crash

After driving on deep wet icy slush, the vehicle was on a straight section of road and suddenly vehicle inexplicably veered hard to the left causing it to run off the road and into a tree. Electrical component failure lights were illuminated on dash afterwards. What component or system failed or m...

Jan 11, 2022 Steering Crash

After driving on deep wet icy slush, the vehicle was on a straight section of road and suddenly vehicle inexplicably veered hard to the left causing it to run off the road and into a tree. Electrical component failure lights were illuminated on dash afterwards. What component or system failed or m...

Jan 11, 2022 Service Brakes Crash

After driving on deep wet icy slush, the vehicle was on a straight section of road and suddenly vehicle inexplicably veered hard to the left causing it to run off the road and into a tree. Electrical component failure lights were illuminated on dash afterwards. What component or system failed or m...

Jan 11, 2022 Electrical System Crash

After driving on deep wet icy slush, the vehicle was on a straight section of road and suddenly vehicle inexplicably veered hard to the left causing it to run off the road and into a tree. Electrical component failure lights were illuminated on dash afterwards. What component or system failed or m...

Jan 11, 2022 Steering Crash

After driving on deep wet icy slush, the vehicle was on a straight section of road and suddenly vehicle inexplicably veered hard to the left causing it to run off the road and into a tree. Electrical component failure lights were illuminated on dash afterwards. What component or system failed or m...

Jun 12, 2021 Tires

A vehicle service center noticed that the rubber on the surface of the tire tread appeared to be failing /deteriorating on all four tires in a way that was not normal. Cracks at least .25 inches deep are forming and some small chunks are separating. Given that the same condition exists on all fo...

Jun 12, 2021 Tires

A vehicle service center noticed that the rubber on the surface of the tire tread appeared to be failing /deteriorating on all four tires in a way that was not normal. Cracks at least .25 inches deep are forming and some small chunks are separating. Given that the same condition exists on all fo...

Jan 29, 2021 Air Bags 22,000 mi

VEHICLE KEEPS STATING SAFETY SYSTEM MALFUNCTION. THE PASSENGER AIRBAG CONTINUES TO TURN ON AND OFF WHILE DRIVING. EVEN WHEN MANUALLY SHUT OFF THROUGH GLOVE BOX, THE ALERT CONTINUES TO OCCUR WHILE DRIVING.

Jan 29, 2021 Electrical System 22,000 mi

VEHICLE KEEPS STATING SAFETY SYSTEM MALFUNCTION. THE PASSENGER AIRBAG CONTINUES TO TURN ON AND OFF WHILE DRIVING. EVEN WHEN MANUALLY SHUT OFF THROUGH GLOVE BOX, THE ALERT CONTINUES TO OCCUR WHILE DRIVING.

Jan 29, 2021 Seat Belts 22,000 mi

VEHICLE KEEPS STATING SAFETY SYSTEM MALFUNCTION. THE PASSENGER AIRBAG CONTINUES TO TURN ON AND OFF WHILE DRIVING. EVEN WHEN MANUALLY SHUT OFF THROUGH GLOVE BOX, THE ALERT CONTINUES TO OCCUR WHILE DRIVING.

Jan 29, 2021 Air Bags 22,000 mi

VEHICLE KEEPS STATING SAFETY SYSTEM MALFUNCTION. THE PASSENGER AIRBAG CONTINUES TO TURN ON AND OFF WHILE DRIVING. EVEN WHEN MANUALLY SHUT OFF THROUGH GLOVE BOX, THE ALERT CONTINUES TO OCCUR WHILE DRIVING.

Jan 29, 2021 Electrical System 22,000 mi

VEHICLE KEEPS STATING SAFETY SYSTEM MALFUNCTION. THE PASSENGER AIRBAG CONTINUES TO TURN ON AND OFF WHILE DRIVING. EVEN WHEN MANUALLY SHUT OFF THROUGH GLOVE BOX, THE ALERT CONTINUES TO OCCUR WHILE DRIVING.

Jan 29, 2021 Seat Belts 22,000 mi

VEHICLE KEEPS STATING SAFETY SYSTEM MALFUNCTION. THE PASSENGER AIRBAG CONTINUES TO TURN ON AND OFF WHILE DRIVING. EVEN WHEN MANUALLY SHUT OFF THROUGH GLOVE BOX, THE ALERT CONTINUES TO OCCUR WHILE DRIVING.

Dec 13, 2020 Steering 7,900 mi

2019 Q5 - LESS THAN 8,000 MILES. POWER STEERING FAILED. THANKFULLY WAS NOT ON THE MAIN ROAD, BUT THIS IS A LIFE THREATENING FAULT AND POSSESS SERIOUS RISKS. I WAS REVERSING THE VEHICLE IN MY PARKING AND THE STEERING FAILED. THEREAFTER, GOT IT TOWED TO BELL AUDI AT EDISON.

Dec 13, 2020 Steering 7,900 mi

2019 Q5 - LESS THAN 8,000 MILES. POWER STEERING FAILED. THANKFULLY WAS NOT ON THE MAIN ROAD, BUT THIS IS A LIFE THREATENING FAULT AND POSSESS SERIOUS RISKS. I WAS REVERSING THE VEHICLE IN MY PARKING AND THE STEERING FAILED. THEREAFTER, GOT IT TOWED TO BELL AUDI AT EDISON.

Sep 14, 2020 Service Brakes 2,000 mi

2017 AND NEWER AUDI VEHICLES WITH REAR CROSS TRAFFIC ALERT AND POSSIBLY THOSE WITH JUST AUDI PRE-SENSE ARE EXTREMELY FREQUENTLY GENERATING FALSE POSITIVES WHEN REVERSING. THE SYSTEM IS INCORRECTLY SENSING AN OBJECT AND ACTIVATING THE PARKING BRAKE TO AVOID A COLLISION. THIS RESULTS IN A SUDDEN VEHIC...

Sep 14, 2020 Electrical System 2,000 mi

2017 AND NEWER AUDI VEHICLES WITH REAR CROSS TRAFFIC ALERT AND POSSIBLY THOSE WITH JUST AUDI PRE-SENSE ARE EXTREMELY FREQUENTLY GENERATING FALSE POSITIVES WHEN REVERSING. THE SYSTEM IS INCORRECTLY SENSING AN OBJECT AND ACTIVATING THE PARKING BRAKE TO AVOID A COLLISION. THIS RESULTS IN A SUDDEN VEHIC...

Sep 14, 2020 Service Brakes 2,000 mi

2017 AND NEWER AUDI VEHICLES WITH REAR CROSS TRAFFIC ALERT AND POSSIBLY THOSE WITH JUST AUDI PRE-SENSE ARE EXTREMELY FREQUENTLY GENERATING FALSE POSITIVES WHEN REVERSING. THE SYSTEM IS INCORRECTLY SENSING AN OBJECT AND ACTIVATING THE PARKING BRAKE TO AVOID A COLLISION. THIS RESULTS IN A SUDDEN VEHIC...

Sep 14, 2020 Electrical System 2,000 mi

2017 AND NEWER AUDI VEHICLES WITH REAR CROSS TRAFFIC ALERT AND POSSIBLY THOSE WITH JUST AUDI PRE-SENSE ARE EXTREMELY FREQUENTLY GENERATING FALSE POSITIVES WHEN REVERSING. THE SYSTEM IS INCORRECTLY SENSING AN OBJECT AND ACTIVATING THE PARKING BRAKE TO AVOID A COLLISION. THIS RESULTS IN A SUDDEN VEHIC...

Apr 28, 2020 Steering 11,100 mi

WHILE DRIVING APPROXIMATELY 35 MPH IN THE RAIN THE POWER STEERING MALFUNCTION ERROR MESSAGE APPEARED ON THE VIRTUAL COCKPIT. I PULLED OVER INTO AN EMPTY PARKING LOT, TURNED THE CAR OFF AND RESTARTED. THE ERROR MESSAGE WAS STILL THERE WHEN I TURNED THE CAR ON. IT WAS VERY DIFFICULT TO TURN THE STE...

Apr 28, 2020 Steering 11,100 mi

WHILE DRIVING APPROXIMATELY 35 MPH IN THE RAIN THE POWER STEERING MALFUNCTION ERROR MESSAGE APPEARED ON THE VIRTUAL COCKPIT. I PULLED OVER INTO AN EMPTY PARKING LOT, TURNED THE CAR OFF AND RESTARTED. THE ERROR MESSAGE WAS STILL THERE WHEN I TURNED THE CAR ON. IT WAS VERY DIFFICULT TO TURN THE STE...

Feb 11, 2020 Equipment

2019 AUDI QUATTRO SQ 5. CONSUMER WRITES IN REGARDS TO OBSTRUCTION SENSORS ON VEHICLE. *LD THE CONSUMER STATED THE SENSORS WERE OVERLY SENSITIVE AND ACTIVATE UNNECESSARILY. THE SENSOR COULD DEACTIVATED, BUT THAT WOULD DEACTIVATE THE BACK UP CAMERA. THE DEALER WAS NOTIFIED, BUT DID NOT OFFER ANY AS...

Feb 11, 2020 Equipment

2019 AUDI QUATTRO SQ 5. CONSUMER WRITES IN REGARDS TO OBSTRUCTION SENSORS ON VEHICLE. *LD THE CONSUMER STATED THE SENSORS WERE OVERLY SENSITIVE AND ACTIVATE UNNECESSARILY. THE SENSOR COULD DEACTIVATED, BUT THAT WOULD DEACTIVATE THE BACK UP CAMERA. THE DEALER WAS NOTIFIED, BUT DID NOT OFFER ANY AS...

Jan 21, 2020 Structure Crash

DURING A REAR END COLLISION, THE VEHICLE, A 2019 AUDI Q5, WAS STOPPED, STATIONARY, ON A CITY STREET AT A RED LIGHT. THE VEHICLE WAS STRUCK IN THE REAR BY ANOTHER VEHICLE GOING APPROX. 30-40 MPH. BOTH REAR SEAT PASSENGERS IN THE AUDI SUSTAINED SIGNIFICANT INJURIES. OF THE MAJOR COMPLAINTS, THE LOWER ...

Jan 21, 2020 Seat Belts Crash

DURING A REAR END COLLISION, THE VEHICLE, A 2019 AUDI Q5, WAS STOPPED, STATIONARY, ON A CITY STREET AT A RED LIGHT. THE VEHICLE WAS STRUCK IN THE REAR BY ANOTHER VEHICLE GOING APPROX. 30-40 MPH. BOTH REAR SEAT PASSENGERS IN THE AUDI SUSTAINED SIGNIFICANT INJURIES. OF THE MAJOR COMPLAINTS, THE LOWER ...

Jan 21, 2020 Seats Crash

DURING A REAR END COLLISION, THE VEHICLE, A 2019 AUDI Q5, WAS STOPPED, STATIONARY, ON A CITY STREET AT A RED LIGHT. THE VEHICLE WAS STRUCK IN THE REAR BY ANOTHER VEHICLE GOING APPROX. 30-40 MPH. BOTH REAR SEAT PASSENGERS IN THE AUDI SUSTAINED SIGNIFICANT INJURIES. OF THE MAJOR COMPLAINTS, THE LOWER ...

Jan 21, 2020 Structure Crash

DURING A REAR END COLLISION, THE VEHICLE, A 2019 AUDI Q5, WAS STOPPED, STATIONARY, ON A CITY STREET AT A RED LIGHT. THE VEHICLE WAS STRUCK IN THE REAR BY ANOTHER VEHICLE GOING APPROX. 30-40 MPH. BOTH REAR SEAT PASSENGERS IN THE AUDI SUSTAINED SIGNIFICANT INJURIES. OF THE MAJOR COMPLAINTS, THE LOWER ...

Jan 21, 2020 Seat Belts Crash

DURING A REAR END COLLISION, THE VEHICLE, A 2019 AUDI Q5, WAS STOPPED, STATIONARY, ON A CITY STREET AT A RED LIGHT. THE VEHICLE WAS STRUCK IN THE REAR BY ANOTHER VEHICLE GOING APPROX. 30-40 MPH. BOTH REAR SEAT PASSENGERS IN THE AUDI SUSTAINED SIGNIFICANT INJURIES. OF THE MAJOR COMPLAINTS, THE LOWER ...

Jan 21, 2020 Seats Crash

DURING A REAR END COLLISION, THE VEHICLE, A 2019 AUDI Q5, WAS STOPPED, STATIONARY, ON A CITY STREET AT A RED LIGHT. THE VEHICLE WAS STRUCK IN THE REAR BY ANOTHER VEHICLE GOING APPROX. 30-40 MPH. BOTH REAR SEAT PASSENGERS IN THE AUDI SUSTAINED SIGNIFICANT INJURIES. OF THE MAJOR COMPLAINTS, THE LOWER ...

Dec 18, 2019 Structure Crash

DURING A REAR END COLLISION, THE VEHICLE, A 2019 AUDI Q5, WAS STOPPED, STATIONARY, ON A CITY STREET AT A SIGNAL AND STRUCK IN THE REAR BY ANOTHER VEHICLE GOING APPROX. 30-40 MPH. BOTH REAR SEAT PASSENGERS IN THE AUDI SUSTAINED SIGNIFICANT LOWER BACK INJURY AND ONGOING BACK PAIN POSSIBLY WORSENED AND...

Dec 18, 2019 Seat Belts Crash

DURING A REAR END COLLISION, THE VEHICLE, A 2019 AUDI Q5, WAS STOPPED, STATIONARY, ON A CITY STREET AT A SIGNAL AND STRUCK IN THE REAR BY ANOTHER VEHICLE GOING APPROX. 30-40 MPH. BOTH REAR SEAT PASSENGERS IN THE AUDI SUSTAINED SIGNIFICANT LOWER BACK INJURY AND ONGOING BACK PAIN POSSIBLY WORSENED AND...

Dec 18, 2019 Seats Crash

DURING A REAR END COLLISION, THE VEHICLE, A 2019 AUDI Q5, WAS STOPPED, STATIONARY, ON A CITY STREET AT A SIGNAL AND STRUCK IN THE REAR BY ANOTHER VEHICLE GOING APPROX. 30-40 MPH. BOTH REAR SEAT PASSENGERS IN THE AUDI SUSTAINED SIGNIFICANT LOWER BACK INJURY AND ONGOING BACK PAIN POSSIBLY WORSENED AND...

Dec 18, 2019 Structure Crash

DURING A REAR END COLLISION, THE VEHICLE, A 2019 AUDI Q5, WAS STOPPED, STATIONARY, ON A CITY STREET AT A SIGNAL AND STRUCK IN THE REAR BY ANOTHER VEHICLE GOING APPROX. 30-40 MPH. BOTH REAR SEAT PASSENGERS IN THE AUDI SUSTAINED SIGNIFICANT LOWER BACK INJURY AND ONGOING BACK PAIN POSSIBLY WORSENED AND...

Dec 18, 2019 Seat Belts Crash

DURING A REAR END COLLISION, THE VEHICLE, A 2019 AUDI Q5, WAS STOPPED, STATIONARY, ON A CITY STREET AT A SIGNAL AND STRUCK IN THE REAR BY ANOTHER VEHICLE GOING APPROX. 30-40 MPH. BOTH REAR SEAT PASSENGERS IN THE AUDI SUSTAINED SIGNIFICANT LOWER BACK INJURY AND ONGOING BACK PAIN POSSIBLY WORSENED AND...

Dec 18, 2019 Seats Crash

DURING A REAR END COLLISION, THE VEHICLE, A 2019 AUDI Q5, WAS STOPPED, STATIONARY, ON A CITY STREET AT A SIGNAL AND STRUCK IN THE REAR BY ANOTHER VEHICLE GOING APPROX. 30-40 MPH. BOTH REAR SEAT PASSENGERS IN THE AUDI SUSTAINED SIGNIFICANT LOWER BACK INJURY AND ONGOING BACK PAIN POSSIBLY WORSENED AND...

Nov 13, 2019 Structure

I'VE JUST COMPLETED A TELEPHONE CALL TO SCHEDULE A RECALL REPAIR, BUT I WAS TOLD BY THE SERVICE CENTER THAT THE PARTS NEEDED TO REPAIR TO VEHICLE AREN'T AVAILABLE AND THEY HAVE NO IDEA WHEN THEY'LL ARRIVE. I JUST FIND THIS TO BE VERY UNSATISFACTORY WHEN AUDI KNOWS THEIR BEST SELLING VEHICLE IS THE ...

Nov 13, 2019 Structure

I'VE JUST COMPLETED A TELEPHONE CALL TO SCHEDULE A RECALL REPAIR, BUT I WAS TOLD BY THE SERVICE CENTER THAT THE PARTS NEEDED TO REPAIR TO VEHICLE AREN'T AVAILABLE AND THEY HAVE NO IDEA WHEN THEY'LL ARRIVE. I JUST FIND THIS TO BE VERY UNSATISFACTORY WHEN AUDI KNOWS THEIR BEST SELLING VEHICLE IS THE ...

Oct 29, 2019 Steering 2,000 mi

AUDI Q5 PRESTIGE, 2019. PROBLEM WITH ACTIVE LANE KEEPING ASSIST. KEEPING THE CAR IN THE MIDDLE OF THE LINE WORKS PERFECTLY. THE PROBLEM IS WITH THE DRIVER ATTENTION DETECTION. THE SYSTEM SAYS I AM NOT DRIVING, EVEN I JUST (15 SECONDS) HAVE CHANGE THE LINE, MY SELF WITH BLINKERS! ALERT COMES UP EVERY...

Oct 29, 2019 Steering 2,000 mi

AUDI Q5 PRESTIGE, 2019. PROBLEM WITH ACTIVE LANE KEEPING ASSIST. KEEPING THE CAR IN THE MIDDLE OF THE LINE WORKS PERFECTLY. THE PROBLEM IS WITH THE DRIVER ATTENTION DETECTION. THE SYSTEM SAYS I AM NOT DRIVING, EVEN I JUST (15 SECONDS) HAVE CHANGE THE LINE, MY SELF WITH BLINKERS! ALERT COMES UP EVERY...

Sep 25, 2019 Vehicle Speed Control 2,400 mi

THIS VEHICLE HAS ACTIVE LANE ASSIST. THERE IS A CONTROL THAT SENDS AN ALARM TO PREVENT DRIVERS FROM ATTEMPTING TO DRIVE WITHOUT HANDS ON THE WHEEL. THIS CAR IS GENERATING FREQUENT FALSE ALERTS (EG DRIVING WITH HANDS ON THE WHEEL). IT IS MOST COMMON ON STRAIGHT ROADS, BUT CAN HAPPEN EVERY FEW MINUTES...

Sep 25, 2019 Vehicle Speed Control 2,400 mi

THIS VEHICLE HAS ACTIVE LANE ASSIST. THERE IS A CONTROL THAT SENDS AN ALARM TO PREVENT DRIVERS FROM ATTEMPTING TO DRIVE WITHOUT HANDS ON THE WHEEL. THIS CAR IS GENERATING FREQUENT FALSE ALERTS (EG DRIVING WITH HANDS ON THE WHEEL). IT IS MOST COMMON ON STRAIGHT ROADS, BUT CAN HAPPEN EVERY FEW MINUTES...

Sep 19, 2019 Vehicle Speed Control 300 mi

UNINTENDED DECELERATION. I AM A CANADIAN WHO WAS DRIVING IN NEW YORK STATE. I HAVE A NEW 2019 AUDI Q5 TECHNIK. WHILE USING ADAPTIVE CRUISE CONTROL (ACC) SET AT 75 MPH IN THE PASSING LANE ON SATURDAY AUGUST 31, 2019, THE AUDI'S TRAFFIC SIGN RECOGNITION SYSTEM RESPONDED TO A 55 MPH SIGN SOMEWHERE O...

Sep 19, 2019 Vehicle Speed Control 300 mi

UNINTENDED DECELERATION. I AM A CANADIAN WHO WAS DRIVING IN NEW YORK STATE. I HAVE A NEW 2019 AUDI Q5 TECHNIK. WHILE USING ADAPTIVE CRUISE CONTROL (ACC) SET AT 75 MPH IN THE PASSING LANE ON SATURDAY AUGUST 31, 2019, THE AUDI'S TRAFFIC SIGN RECOGNITION SYSTEM RESPONDED TO A 55 MPH SIGN SOMEWHERE O...

May 23, 2019 Steering 4,000 mi

DRIVING AT HIGHWAY SPEEDS ON INTERSTATE 79 JUST OUTSIDE OF CHARLESTOWN WV, THE ALARMS IN THE CAR WENT OFF AND A "STEERING MALFUNCTION", "STOP THE CAR IMMEDIATELY" MESSAGES WERE DISPLAYED. THE CAR LOST ALL POWER STEERING ABILITY. IT WAS AN EXTREMELY DANGEROUS AND THANKFULLY THE ROAD WAS NOT HEAVILY ...

May 23, 2019 Steering 4,000 mi

DRIVING AT HIGHWAY SPEEDS ON INTERSTATE 79 JUST OUTSIDE OF CHARLESTOWN WV, THE ALARMS IN THE CAR WENT OFF AND A "STEERING MALFUNCTION", "STOP THE CAR IMMEDIATELY" MESSAGES WERE DISPLAYED. THE CAR LOST ALL POWER STEERING ABILITY. IT WAS AN EXTREMELY DANGEROUS AND THANKFULLY THE ROAD WAS NOT HEAVILY ...