14
Complaints
2
Crashes
0
Fires
0
Deaths
!

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Forward Collision Avoidance Complaints

Showing 14 of 14
Mar 14, 2025

Twice, without logically-relevant symptom or warning, when the vehicle attempted to accelerate from a low speed in the middle of a busy intersection, the AEB incorrectly activated, suddenly stopped the vehicle, startled the drivers, and nearly caused accidents. Turned out, this was known behavior caused by a design defect software bug in the "door control modules" for which a software update had been released but never publicly announced. Audi charged us $315 for the software update, but since it is a manufacturing defect causing a critical safety issue, it should be covered by a safety recall, all owners of Audi vehicles with the affected "door control modules" should be proactively notified of the software update and should receive it without cost.

Mar 14, 2025

Twice, without logically-relevant symptom or warning, when the vehicle attempted to accelerate from a low speed in the middle of a busy intersection, the AEB incorrectly activated, suddenly stopped the vehicle, startled the drivers, and nearly caused accidents. Turned out, this was known behavior caused by a design defect software bug in the "door control modules" for which a software update had been released but never publicly announced. Audi charged us $315 for the software update, but since it is a manufacturing defect causing a critical safety issue, it should be covered by a safety recall, all owners of Audi vehicles with the affected "door control modules" should be proactively notified of the software update and should receive it without cost.

Dec 3, 2023

Rear coil spring broke without any load on the vehicle. This condition causes some of the safety features to not work such as adaptive cruise control and automatic emergency braking.

Dec 3, 2023

Rear coil spring broke without any load on the vehicle. This condition causes some of the safety features to not work such as adaptive cruise control and automatic emergency braking.

Dec 3, 2023

Rear coil spring broke without any load on the vehicle. This condition causes some of the safety features to not work such as adaptive cruise control and automatic emergency braking.

Dec 3, 2023

Rear coil spring broke without any load on the vehicle. This condition causes some of the safety features to not work such as adaptive cruise control and automatic emergency braking.

Sep 13, 2023 Crash

coolant leaking @ 50K miles and also their warning system is not as effective. I got into a fender bender 2 months in owning the car as brand new.

Sep 13, 2023 Crash

coolant leaking @ 50K miles and also their warning system is not as effective. I got into a fender bender 2 months in owning the car as brand new.

Dec 28, 2021

Icy road, pulling up to stop sign, at 5-8 MPH , had just pulled out of parking space, touched brakes to slow down, brakes locked up, tried to pump to release brakes with no response, car stopped brakes released.

Dec 28, 2021

Icy road, pulling up to stop sign, at 5-8 MPH , had just pulled out of parking space, touched brakes to slow down, brakes locked up, tried to pump to release brakes with no response, car stopped brakes released.

Dec 28, 2021

Icy road, pulling up to stop sign, at 5-8 MPH , had just pulled out of parking space, touched brakes to slow down, brakes locked up, tried to pump to release brakes with no response, car stopped brakes released.

Dec 28, 2021

Icy road, pulling up to stop sign, at 5-8 MPH , had just pulled out of parking space, touched brakes to slow down, brakes locked up, tried to pump to release brakes with no response, car stopped brakes released.

May 29, 2019

TL* THE CONTACT OWNS A 2018 AUDI Q7. THE CONTACT STATED THAT THE AUTONOMOUS BRAKE ASSIST FUNCTION ENGAGED MORE THAN TWICE WITHOUT WARNING. THE FAILURE OCCURRED WHILE AT AN INTERSECTION AND UPON MAKING A LEFT TURN. THE VEHICLE HAD COME TO A COMPLETE STOP WHEN A RED WARNING INDICATOR ILLUMINATED AND INDICATED TO TAKE THE VEHICLE TO THE DEALER FOR SERVICING. THE CONTACT WAS UNCERTAIN IF THE DRIVER ASSIST FUNCTION WAS FAULTY AND COULD CAUSE A CRASH. AUDI ASHEVILLE (621 BREVARD RD, ASHEVILLE, NC 28806, (828) 232-4000) INITIALLY INDICATED THAT THIS WAS A NORMAL CONDITION. AFTER THE FAILURE RECURRED, THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR FURTHER DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS WAITING TO DETERMINE IF THEY HAD A REMEDY. THE FAILURE MILEAGE WAS NOT AVAILABLE.

May 29, 2019

TL* THE CONTACT OWNS A 2018 AUDI Q7. THE CONTACT STATED THAT THE AUTONOMOUS BRAKE ASSIST FUNCTION ENGAGED MORE THAN TWICE WITHOUT WARNING. THE FAILURE OCCURRED WHILE AT AN INTERSECTION AND UPON MAKING A LEFT TURN. THE VEHICLE HAD COME TO A COMPLETE STOP WHEN A RED WARNING INDICATOR ILLUMINATED AND INDICATED TO TAKE THE VEHICLE TO THE DEALER FOR SERVICING. THE CONTACT WAS UNCERTAIN IF THE DRIVER ASSIST FUNCTION WAS FAULTY AND COULD CAUSE A CRASH. AUDI ASHEVILLE (621 BREVARD RD, ASHEVILLE, NC 28806, (828) 232-4000) INITIALLY INDICATED THAT THIS WAS A NORMAL CONDITION. AFTER THE FAILURE RECURRED, THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR FURTHER DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS WAITING TO DETERMINE IF THEY HAD A REMEDY. THE FAILURE MILEAGE WAS NOT AVAILABLE.