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Active Recalls (5)

21V947000 Dec 8, 2021 STRUCTURE:BODY

Volkswagen Group of America, Inc. (Audi) is recalling certain 2021-2022 Q5 Sportback, SQ5 Sportback, 2018-2022 Q5, and SQ5 vehicles. A liquid spill in the rear seat, or water ingress from an insuffic...

19V737000 Oct 16, 2019 STRUCTURE:BODY

Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2019 Audi SQ5 and 2018-2020 Audi Q5 vehicles. The rear wheel arch cover trim may loosen and detach from the vehicle.

19V473000 Jun 19, 2019 AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Audi Q5 and SQ5 vehicles. In the event of a crash deploying the passenger's frontal air bag, the instrument panel carrier may ...

19V416000 Jun 5, 2019 WHEELS:HUB

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Audi Q5 and SQ5 vehicles. The wheel arch cover trim may loosen and detach.

19V277000 Apr 8, 2019 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER

Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2019 Audi Q5 and SQ5 vehicles. The brake master cylinder casting may be too short.

Complaints

Showing 20 of 46
Dec 17, 2025 Engine

Piston skirt recall and warranty. Bulletin number AWA-25-08. Needs investigated. Based off average Audi owner statistics along with NHTSA statistics, when this bulletin was released in August of 2025, over 60% of vehicles with this 3.0T engine code EA839 would be disqualified from repairs for under ...

Dec 17, 2025 Engine

Piston skirt recall and warranty. Bulletin number AWA-25-08. Needs investigated. Based off average Audi owner statistics along with NHTSA statistics, when this bulletin was released in August of 2025, over 60% of vehicles with this 3.0T engine code EA839 would be disqualified from repairs for under ...

Dec 9, 2025 Electrical System

The rear brake lights on my 2019 Audi SQ5 stopped functioning due to a failure of the Comfort System Central Control Module (J393). This defect is documented by Audi in Technical Service Bulletin 2055123/5 and earlier versions. The malfunction causes the “rear lighting warning” to appear in the ...

Dec 9, 2025 Electrical System

The rear brake lights on my 2019 Audi SQ5 stopped functioning due to a failure of the Comfort System Central Control Module (J393). This defect is documented by Audi in Technical Service Bulletin 2055123/5 and earlier versions. The malfunction causes the “rear lighting warning” to appear in the ...

May 12, 2025 Structure 60,000 mi

The contact owns a 2019 Audi SQ5. The contact stated while driving 65 MPH, the front passenger’s side wheel flare detached. The driver’s side wheel flare was loosened. There were no warning lights illuminated. The contact called the local dealer but was not diagnosed or repaired. The manufacture...

May 12, 2025 Structure 60,000 mi

The contact owns a 2019 Audi SQ5. The contact stated while driving 65 MPH, the front passenger’s side wheel flare detached. The driver’s side wheel flare was loosened. There were no warning lights illuminated. The contact called the local dealer but was not diagnosed or repaired. The manufacture...

Aug 30, 2024 Visibility/wiper

Panoramic roof glass exploded outwards while driving on the highway. No sign of rock damage or debris hitting. The glass is deformed outwards. The glass was sent towards the interior of the car. The sunroof shade was closed and many pieces of glass were caught by this otherwise the driver would have...

Aug 30, 2024 Visibility/wiper

Panoramic roof glass exploded outwards while driving on the highway. No sign of rock damage or debris hitting. The glass is deformed outwards. The glass was sent towards the interior of the car. The sunroof shade was closed and many pieces of glass were caught by this otherwise the driver would have...

Apr 28, 2024 Fuel/propulsion System

No warning lights or fault codes. Took it to Audi of Dallas and without a code they said they couldn’t troubleshoot it. The car makes a whining noise only while under acceleration and is prominate between 20-50 mph. Also the fuel gauge (electric) does not show the correct amount of fuel. I have al...

Apr 28, 2024 Power Train

No warning lights or fault codes. Took it to Audi of Dallas and without a code they said they couldn’t troubleshoot it. The car makes a whining noise only while under acceleration and is prominate between 20-50 mph. Also the fuel gauge (electric) does not show the correct amount of fuel. I have al...

Apr 28, 2024 Suspension

No warning lights or fault codes. Took it to Audi of Dallas and without a code they said they couldn’t troubleshoot it. The car makes a whining noise only while under acceleration and is prominate between 20-50 mph. Also the fuel gauge (electric) does not show the correct amount of fuel. I have al...

Apr 28, 2024 Fuel/propulsion System

No warning lights or fault codes. Took it to Audi of Dallas and without a code they said they couldn’t troubleshoot it. The car makes a whining noise only while under acceleration and is prominate between 20-50 mph. Also the fuel gauge (electric) does not show the correct amount of fuel. I have al...

Apr 28, 2024 Power Train

No warning lights or fault codes. Took it to Audi of Dallas and without a code they said they couldn’t troubleshoot it. The car makes a whining noise only while under acceleration and is prominate between 20-50 mph. Also the fuel gauge (electric) does not show the correct amount of fuel. I have al...

Apr 28, 2024 Suspension

No warning lights or fault codes. Took it to Audi of Dallas and without a code they said they couldn’t troubleshoot it. The car makes a whining noise only while under acceleration and is prominate between 20-50 mph. Also the fuel gauge (electric) does not show the correct amount of fuel. I have al...

Mar 29, 2024 Forward Collision Avoidance

The Adaptive Cruise Control erroneously detects things such as shadows when going under bridges as stationary objects positioned in front of the vehicle, and aggressively applies the brake, causing an unsafe situation. If this occurs on wintry roads or icy conditions, this could create a safety haz...

Mar 29, 2024 Forward Collision Avoidance

The Adaptive Cruise Control erroneously detects things such as shadows when going under bridges as stationary objects positioned in front of the vehicle, and aggressively applies the brake, causing an unsafe situation. If this occurs on wintry roads or icy conditions, this could create a safety haz...

Mar 29, 2024 Forward Collision Avoidance

The Adaptive Cruise Control erroneously detects things such as shadows when going under bridges as stationary objects positioned in front of the vehicle, and aggressively applies the brake, causing an unsafe situation. If this occurs on wintry roads or icy conditions, this could create a safety haz...

Mar 29, 2024 Forward Collision Avoidance

The Adaptive Cruise Control erroneously detects things such as shadows when going under bridges as stationary objects positioned in front of the vehicle, and aggressively applies the brake, causing an unsafe situation. If this occurs on wintry roads or icy conditions, this could create a safety haz...

Aug 23, 2023 Air Bags Crash

Collision on highway and airbags did not deploy. White powder was present on dashboard after accident but not deployment of any airbags. Was hit on driver side and pushed off the highway were I struck a metal pole knocked that down and crashed into woods and trees area.

Aug 23, 2023 Air Bags Crash

Collision on highway and airbags did not deploy. White powder was present on dashboard after accident but not deployment of any airbags. Was hit on driver side and pushed off the highway were I struck a metal pole knocked that down and crashed into woods and trees area.

Aug 14, 2023 Exterior Lighting

2019 Audi SQ5 Tail Lights, Brake Lights and rear blinker failure. All lights inoperable with errors and warnings appearing on the dashboard display. Failed while driving home from a weekend trip in the evening approximately 1 hour from home. Had a friend follow behind me to reduce risk of any issues...

Aug 14, 2023 Exterior Lighting

2019 Audi SQ5 Tail Lights, Brake Lights and rear blinker failure. All lights inoperable with errors and warnings appearing on the dashboard display. Failed while driving home from a weekend trip in the evening approximately 1 hour from home. Had a friend follow behind me to reduce risk of any issues...

May 17, 2023 Steering

First, the tail lights malfunctioned randomly. Both tail lights were out due to some software error that eventually resolved after a week. Thankfully this was covered by Audi, and there is a redundant tail light system in place. The error just suddenly came up and all main tail lights and turning si...

May 17, 2023 Exterior Lighting

First, the tail lights malfunctioned randomly. Both tail lights were out due to some software error that eventually resolved after a week. Thankfully this was covered by Audi, and there is a redundant tail light system in place. The error just suddenly came up and all main tail lights and turning si...

May 17, 2023 Steering

First, the tail lights malfunctioned randomly. Both tail lights were out due to some software error that eventually resolved after a week. Thankfully this was covered by Audi, and there is a redundant tail light system in place. The error just suddenly came up and all main tail lights and turning si...

May 17, 2023 Exterior Lighting

First, the tail lights malfunctioned randomly. Both tail lights were out due to some software error that eventually resolved after a week. Thankfully this was covered by Audi, and there is a redundant tail light system in place. The error just suddenly came up and all main tail lights and turning si...

May 23, 2022 Visibility/wiper

Rear sunroof exploded. Sounded like a large rock or gunshot and then shattered glass from the rear sunroof. The interior shade caught the glass. Car was immediately dropped off at the Audi dealership in SLC, Ut. Dealership tried to say it was from a rock hitting the car but no one was around me. A s...

May 23, 2022 Visibility/wiper

Rear sunroof exploded. Sounded like a large rock or gunshot and then shattered glass from the rear sunroof. The interior shade caught the glass. Car was immediately dropped off at the Audi dealership in SLC, Ut. Dealership tried to say it was from a rock hitting the car but no one was around me. A s...

Jun 14, 2020 Service Brakes

CARS DASH BOARD GO WILL GO OUT WHILE DRIVING. COMPLETELY DISABLING ALL GAUGES UNTIL IT RESETS. BLUEGRASS AUDI CAN'T SEEM TO FIGURE IT. I ASKED SEVERAL MONTHS AGO TO BE CONTACTED BY AUDI BUT I WAS NEVER CONTACTED. AUDI BLUEGRASS HAS HAD THE CAR2-3 TIMES NOW WITH NO SOLUTION. THIS ALSO INCLUDES ONE T...

Jun 14, 2020 Electrical System

CARS DASH BOARD GO WILL GO OUT WHILE DRIVING. COMPLETELY DISABLING ALL GAUGES UNTIL IT RESETS. BLUEGRASS AUDI CAN'T SEEM TO FIGURE IT. I ASKED SEVERAL MONTHS AGO TO BE CONTACTED BY AUDI BUT I WAS NEVER CONTACTED. AUDI BLUEGRASS HAS HAD THE CAR2-3 TIMES NOW WITH NO SOLUTION. THIS ALSO INCLUDES ONE T...

Jun 14, 2020 Service Brakes

ISSUES WITH AUTO BREAKING IN REVERSE CAR WILL SOMETIMES STOP ABRUPTLY WHILE BACKING UP WHEN NO OTHER VEHICLES OR PEOPLE ARE PRESENT.

Jun 14, 2020 Service Brakes

CARS DASH BOARD GO WILL GO OUT WHILE DRIVING. COMPLETELY DISABLING ALL GAUGES UNTIL IT RESETS. BLUEGRASS AUDI CAN'T SEEM TO FIGURE IT. I ASKED SEVERAL MONTHS AGO TO BE CONTACTED BY AUDI BUT I WAS NEVER CONTACTED. AUDI BLUEGRASS HAS HAD THE CAR2-3 TIMES NOW WITH NO SOLUTION. THIS ALSO INCLUDES ONE T...

Jun 14, 2020 Electrical System

CARS DASH BOARD GO WILL GO OUT WHILE DRIVING. COMPLETELY DISABLING ALL GAUGES UNTIL IT RESETS. BLUEGRASS AUDI CAN'T SEEM TO FIGURE IT. I ASKED SEVERAL MONTHS AGO TO BE CONTACTED BY AUDI BUT I WAS NEVER CONTACTED. AUDI BLUEGRASS HAS HAD THE CAR2-3 TIMES NOW WITH NO SOLUTION. THIS ALSO INCLUDES ONE T...

Jun 14, 2020 Service Brakes

ISSUES WITH AUTO BREAKING IN REVERSE CAR WILL SOMETIMES STOP ABRUPTLY WHILE BACKING UP WHEN NO OTHER VEHICLES OR PEOPLE ARE PRESENT.

Feb 18, 2020 Engine 10,300 mi

TL* THE CONTACT OWNS A 2019 AUDI SQ5. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING AT 20 MPH, THE VEHICLE STALLED WITH THE SOS WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED BY AUDI ROCKLIN LOCATED AT 4448 GRANITE DRIVE, ROCKLIN, CA 95677, TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DUPLICAT...

Feb 18, 2020 Engine 10,300 mi

TL* THE CONTACT OWNS A 2019 AUDI SQ5. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING AT 20 MPH, THE VEHICLE STALLED WITH THE SOS WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED BY AUDI ROCKLIN LOCATED AT 4448 GRANITE DRIVE, ROCKLIN, CA 95677, TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DUPLICAT...

Feb 6, 2020 Air Bags 4,000 mi

TL* THE CONTACT OWNS A 2019 AUDI SQ5. THE CONTACT WAS DRIVING ABOUT 45 MPH AND THE AIR BAG LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AUDI STEVENS CREEK 3350 STEVENS CREEK BLVD, SAN JOSE, CA 95117 AND THE DEALER STATED THAT THE VEHICLE OPERATED AS INTENDED. THE MANUFACTURER WAS NOT INFORMED OF THE ...

Feb 6, 2020 Air Bags 4,000 mi

TL* THE CONTACT OWNS A 2019 AUDI SQ5. THE CONTACT WAS DRIVING ABOUT 45 MPH AND THE AIR BAG LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AUDI STEVENS CREEK 3350 STEVENS CREEK BLVD, SAN JOSE, CA 95117 AND THE DEALER STATED THAT THE VEHICLE OPERATED AS INTENDED. THE MANUFACTURER WAS NOT INFORMED OF THE ...

Jan 20, 2020 Structure 2,900 mi

THE TRUNK LID HAS OPENED ON ITS OWN WHILE I WAS DRIVING ON THE HIGHWAY IN THE NIGHT TIME, SOME SMALL CARGO (MADE OF PLASTIC) FELL OUT OF THE TRUNK AND WAS DESTROYED BY THE TRAFFIC BEHIND ME AND IN ADJACENT LANE WHILE CREATING SOME MINOR ROAD HAZARD. INSTANTLY PULLED OVER ON A SOFT SHOULDER, PUT THE ...

Jan 20, 2020 Electrical System 2,900 mi

THE TRUNK LID HAS OPENED ON ITS OWN WHILE I WAS DRIVING ON THE HIGHWAY IN THE NIGHT TIME, SOME SMALL CARGO (MADE OF PLASTIC) FELL OUT OF THE TRUNK AND WAS DESTROYED BY THE TRAFFIC BEHIND ME AND IN ADJACENT LANE WHILE CREATING SOME MINOR ROAD HAZARD. INSTANTLY PULLED OVER ON A SOFT SHOULDER, PUT THE ...

Jan 20, 2020 Exterior Lighting 2,900 mi

THE TRUNK LID HAS OPENED ON ITS OWN WHILE I WAS DRIVING ON THE HIGHWAY IN THE NIGHT TIME, SOME SMALL CARGO (MADE OF PLASTIC) FELL OUT OF THE TRUNK AND WAS DESTROYED BY THE TRAFFIC BEHIND ME AND IN ADJACENT LANE WHILE CREATING SOME MINOR ROAD HAZARD. INSTANTLY PULLED OVER ON A SOFT SHOULDER, PUT THE ...

Jan 20, 2020 Structure 2,900 mi

THE TRUNK LID HAS OPENED ON ITS OWN WHILE I WAS DRIVING ON THE HIGHWAY IN THE NIGHT TIME, SOME SMALL CARGO (MADE OF PLASTIC) FELL OUT OF THE TRUNK AND WAS DESTROYED BY THE TRAFFIC BEHIND ME AND IN ADJACENT LANE WHILE CREATING SOME MINOR ROAD HAZARD. INSTANTLY PULLED OVER ON A SOFT SHOULDER, PUT THE ...

Jan 20, 2020 Electrical System 2,900 mi

THE TRUNK LID HAS OPENED ON ITS OWN WHILE I WAS DRIVING ON THE HIGHWAY IN THE NIGHT TIME, SOME SMALL CARGO (MADE OF PLASTIC) FELL OUT OF THE TRUNK AND WAS DESTROYED BY THE TRAFFIC BEHIND ME AND IN ADJACENT LANE WHILE CREATING SOME MINOR ROAD HAZARD. INSTANTLY PULLED OVER ON A SOFT SHOULDER, PUT THE ...

Jan 20, 2020 Exterior Lighting 2,900 mi

THE TRUNK LID HAS OPENED ON ITS OWN WHILE I WAS DRIVING ON THE HIGHWAY IN THE NIGHT TIME, SOME SMALL CARGO (MADE OF PLASTIC) FELL OUT OF THE TRUNK AND WAS DESTROYED BY THE TRAFFIC BEHIND ME AND IN ADJACENT LANE WHILE CREATING SOME MINOR ROAD HAZARD. INSTANTLY PULLED OVER ON A SOFT SHOULDER, PUT THE ...

Oct 24, 2019 Service Brakes

ON A SUBURBAN STREET THAT I REGULARLY DRIVE ON WITH NO CAR NEARER THAN 100 YARDS IN FRONT OF ME AND FORTUNATELY NO CAR BEHIND ME THE AUDI PRESENSE SYSTEM ACTUATED SLAMMING ON THE BRAKES AND FLASHING A RED TRIANGLE IN THE DRIVER INFORMATION SCREEN. IF A CAR HAD BEEN FOLLOWED BEHIND ME I WOULD'VE BEEN...

Oct 24, 2019 Service Brakes

ON A SUBURBAN STREET THAT I REGULARLY DRIVE ON WITH NO CAR NEARER THAN 100 YARDS IN FRONT OF ME AND FORTUNATELY NO CAR BEHIND ME THE AUDI PRESENSE SYSTEM ACTUATED SLAMMING ON THE BRAKES AND FLASHING A RED TRIANGLE IN THE DRIVER INFORMATION SCREEN. IF A CAR HAD BEEN FOLLOWED BEHIND ME I WOULD'VE BEEN...