2000 AUDI TT Electrical System Problems

I AM REACHING OUT TO YOU AFTER OUR ATTEMPTS TO REACH A SATISFACTORY RESOLUTION TO OUR 2000 AUDI TT CONCERNS HAS NOT BEEN RESOLVED. I WILL SUMMARIZE OUR NEEDS/CONCERNS FOR YOU. WE PURCHASED OUR NEW 2000 AUDI TT IN 2000. WE HAVE HAD ALL REGULAR SERVICE AND REPAIRS DONE AT AN AUDI AUTHORIZED DEALER IN NORTH SCOTTSDALE, AZ AND BETWEEN 2005-2009, WHILE LIVING/WORKING FOR A SHORT-TERM IN SAN JOSE, CA. WE PUT MINIMAL MILES ON THIS VEHICLE AS A SECOND AUTOMOBILE. OUR CURRENT MILEAGE IS 82,000 MILES. IN 2005, AT 53,813 MILES, WE HAD REGULAR SERVICE PERFORMED AT STEVENS CREEK AUDI, IN SAN JOSE, CA. DURING THAT VISIT, WE STATED CONCERN OVER THE INSTRUMENT CLUSTER PANEL'S WARNING OF A PROBLEM WITH OUR HEADLIGHTS, LOW BEAMS OR PARKING LIGHTS. THE TECHNICIAN REPLACED THE RUNNING LIGHT BULBS BUT THE PROBLEM WITH THE INSTRUMENT CLUSTER PANEL CONTINUED AND HAS BECOME INCREASINGLY WORSE WITH MORE FAILURES TO THIS DATE, SUCH AS THE GAS GAUGE DOES NOT OPERATE, THE DIGITAL READOUT IS DIFFICULT TO READ, ETC. WHEN WE INVESTIGATED THE INSTRUMENT PANEL CONCERN WITH OUR TECHNICIAN RECENTLY IN SCOTTSDALE, WE LEARNED, BY LOOKING ONLINE, OF THE CLASS ACTION LAWSUIT AND AUDI'S FREE REPAIR OFFER (SEE INFORMATION BELOW). WE HAD NO KNOWLEDGE OF THIS IN 2008 ' OTHERWISE, WE WOULD HAVE HAD THE REPAIR DONE IN THE TIMEFRAME GIVEN. WE HAVE ASKED OUR DEALER TO EXTEND THIS FREE REPAIR TO US IN LIGHT OF THE ABOVE, ESPECIALLY SINCE WE WERE EXPERIENCING PROBLEMS WITH THE INSTRUMENT CLUSTER PANEL BEFORE AND DURING THIS TIME PERIOD NOTED ABOVE. WE HAVE NOT BEING ABLE TO GET THIS RESOLVED AND SO WE ARE HOPING THAT YOU WILL, AT YOUR CORPORATE LEVEL OF AUTHORITY, BE ABLE TO MEET OUR NEEDS. THANK YOU FOR YOUR TIME AND ATTENTION TO OUR REQUEST. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 82,000

HEADLIGHT IGNITOR FAILS CAUSING HEADLIGHT LOW BEAM TO WORK INTERMITTENTLY.

Mileage: 168,000

DASH POD MALFUNCTION. DOES NOT REGISTER SPEED, TACHOMETER, FUEL OR TEMPERATURE. ALL DASH LIGHT INTERMITTENTLY WORK. *TR

Mileage: 107,000

I OWN A 2000 AUDI TT AND THE AUDI DEALER SERVICE CONFIRMS THAT THE TT'S INSTRUMENT PANEL HAS AN INTERNAL PROBLEM WHICH REQUIRES REPLACEMENT OF THE INSTRUMENT CLUSTER AT A COST ESTIMATE OF $1193.13. THE TT HAS A KNOWN INSTRUMENT CLUSTER FAILURE PROBLEM AND AUDI HAS PROVIDED RELIEF TO OWNERS REGARDING THE INSTRUMENT FAILURE IN BOTH THE UK AND THE US. THE CAR HAS LESS THAN 75,000 MILE ON IT AND INSTRUMENT FAILURE AT THIS LOW MILEAGE IS UNACCEPTABLE. AUDI SAYS THE CAR IS OUT OF WARRANTY AND THEY WOULD DO NOTHING, WHICH SEEMS LIKE A RIDICULOUS RESPONSE AS THE PROBLEMS AFFECTS THE SPEEDOMETER AND SAFETY WARNING LIGHTS. THE INSTRUMENT PANEL CAN ONLY BE REPLACED BY THE DEALER TO PRESERVE AUTO SETTINGS. THIS TYPE OF SAFETY DEFECT SHOULD BE THE RESPONSIBILITY OF THE MANUFACTURER. *TR

Mileage: 70,000

THE INSTRUMENT CLUSTER IN MY AUDI TT IS FAULTY. IT DOES NOT PROVIDE ACCURATE FUEL GAUGE, ENGINE SPEED, VEHICLE SPEED, AND ENGINE TEMPERATURE READINGS. IT DOES NOT PROVIDE ANY RELIABLE, ACCURATE INFORMATION IN REGARDS TO THE OPERATION OF THE VEHICLE. *TR

Mileage: 52,000

2000 TT QUATTRO. CONSUMER STATES THE INSTRUMENT CLUSTER FAILED. *TGW THE CONSUMER STATED WHEN THE INSTRUMENT CLUSTER FAILED WHILE DRIVING WITH THE CRUISE CONTROL ENGAGED, THE VEHICLE UNEXPECTEDLY ACCELERATED ON ITS OWN, OR IT WOULD JUST STOP COMPLETELY. THE GAS GAUGE WAS UNRELIABLE AND THE ODOMETER DID NOT REGISTER. *JB

INSTRUMENT CLUSTER IS BROKEN. SPEEDOMETER WILL NOT WORK. SOMETIMES TACHOMETER WILL NOT WORK. I WAS TOLD THIS IS A RECURRING PROBLEM WITH THESE CARS. HAS BEEN BROKEN OFF AND ON FOR THREE YEARS, BUT RECENTLY HAS GOTTEN WORSE. *TR

Mileage: 90,000

2000 AUDI TT WITH INSTRUMENT CLUSTER PROBLEMS. CONSUMER STATES THAT AUDI IS ONLY GOING TO EXTEND THE WARRANTY FOR TWO YEARS ON THE INSTRUMENT CLUSTER. HE STATES THAT THIS EXCLUDES THE TIME THAT MOST VEHICLES WILL EXPERIENCE THIS PROBLEM. *KB

INSTRUMENT CLUSTER FAILED WITHOUT WARNING. NO GAUGES REGISTER, AND LED DISPLAY ERRONEOUSLY SHOWS HI TEMP WARNING THEN GOES BLANK. *TR

Mileage: 55,000

INSTRUMENT CLUSTER GAUGES DO NOT WORK PROPERLY. FUEL IS COMPLETELY OFF. CENTER DISPLAY IS NEARLY UNREADABLE. VWAG WILL NOT COVER UNDER WARRANTY, EVEN THOUGH THE UK CLUSTER WARRANTY WAS EXTENDED. *TR

Mileage: 46,000

INSTRUMENT CLUSTER FAILED WITH NO PRIOR EVENTS LEADING TO ITS FAILURE. MANY ASPECTS OF THE INSTRUMENT CLUSTER FAIL TO WORK PROPERLY, SUCH AS THE FUEL GAUGE, TACHOMETER, SPEEDOMETER, AND LCD SCREEN. *TR

2000 AUDI TT WITH DEFECTIVE INSTRUMENT CLUSTER. CONSUMER STATES THAT THE PROBLEM WITH THE INSTRUMENT PANEL HAS PROGRESSED CAUSING PROBLEMS WITH THE OPERATION OF THE VEHICLE. *KB THE CONSUMER STATED THE FUEL AND TEMPERATURE GAUGES NO LONGER FUNCTIONED AND THE LIQUID CRYSTAL DISPLAY DID NOT INDICATE READABLE INFORMATION. THE CONSUMER STATED AUDI AGREED TO PAY FOR THE COST OF THE PART, BUT NOT THE LABOR. *JB

2000 AUDI TT WITH INSTRUMENT CLUSTER PROBLEMS. CONSUMER STATES THAT THE INSTRUMENT CLUSTER THEN BEGAN GETTING WORSE WHICH HAS NOW STARTED AFFECTING THE OPERATION OF THE VEHICLE. *KB THE CONSUMER STATED HE BEGAN EXPERIENCING PROBLEMS 3 YEARS AGO AND THE PART WAS REPLACED UNDER WARRANTY. HOWEVER, THE PROBLEM HAS RESURFACED. THE FUEL AND TEMPERATURE GAUGES NO LONGER FUNCTIONED AND THE LIQUID CRYSTAL DISPLAY HAS FAILED AND DOES NOT INDICATE READABLE INFORMATION. THE SPEEDOMETER AND TACHOMETER FUNCTIONED SPORADICALLY. *JB

FUEL GAUGE CONSISTENCY READS THE WRONG LEVEL OF FUEL IN THE GAS TANK. LEFT ME STRANDED TWICE ALREADY. THIS IS A VERY VERY COMMON MALFUNCTION FOR MY MODEL OF AUDI. *TR

Mileage: 78,200

DASHPOD FAILURE ON 2000 MODEL AUDI TT. FUEL GAUGE HAS STOPPED WORKING. THIS IS SECOND FAILURE OF A DASHPOD ON THIS VEHICLE - THE FIRST WAS REPLACED UNDER WARRANTY. ALL EUROPEAN AUDI/VOLKSWAGEN DEALERS REPLACE DASHPODS FREE OF CHARGE AS IT IS A KNOWN DESIGN FAULT. AUDI USA WILL NOT REPLACE DEFECTIVE DASHPODS. *TR

Mileage: 73,000

2000 AUDI TT PROBLEMS WITH THE INSTRUMENT CLUSTER. CONSUMER STATES THAT PROBLEM HAS CAUSED PROBLEMS WITH THE PERFORMANCE AND SAFETY OF THIS VEHICLE. CONSUMER SAYS THE GAUGE CLUSTER IS THE PROBLEM. *KB THE CONSUMER STATED HE WENT OUT TO START THE VEHICLE AND EVERYTHING ON THE INSTRUMENT CLUSTER HAD CEASED INCLUDING THE SPEEDOMETER, RPM GAUGE, ODOMETER, GAS GAUGE, TEMPERATURE GAUGE AND THE LIQUID CRYSTAL DISPLAY WAS NOT DISPLAYING READABLE INFORMATION. THE ENGINE BELT FAILED DUE TO BENT VALVES AND THE SEAT VALVES BEING DAMAGE. *JB

Mileage: 83,918

2000 AUDI TT INSTRUMENT CLUSTER PROBLEMS. CONSUMER STATES THE FAILURE IS THE GAUGE CLUSTER CIRCUIT BOARD. CONSUMER STATED THAT HE COULD NOT AFFORD TO GET THE PROBLEM FIXED WHEN IT FIRST BEGAN AND NOW IT IS WORSE AND MORE MONEY. *KB THE FUEL AND TEMPERATURE GAUGES NO LONGER FUNCTIONED AND THE LIQUID CRYSTAL DISPLAY HAS FAILED TO INDICATE READABLE INFORMATION. THERE WAS NO WAY TO KNOW THE LEVEL OF FUEL IN THE VEHICLE, THE ENGINE OPERATING TEMPERATURE, BRAKE SAFETY INFORMATION OR ENGINE CHECK NOTIFICATION. ADDITIONALLY, THE SPEEDOMETER AND TACHOMETER FUNCTIONED SPORADICALLY. *JB

TL*THE CONTACT OWNS A 2000 AUDI TT QUATTRO. WHILE DRIVING 60 MPH, THE CONTACT NOTICED THAT THE INSTRUMENT PANEL WOULD NOT DISPLAY PROPERLY. THE INSTRUMENT PANEL WAS REPLACED UNDER WARRANTY IN 2004. IN OCTOBER OF 2006, THE INSTRUMENT PANEL FAILED AGAIN. THE DEALER STATED THAT THE VEHICLE WAS OUT OF WARRANTY. THE INSTRUMENT PANEL HAS NOT BEEN REPAIRED. THE CURRENT MILEAGE WAS 140,000 AND FAILURE MILEAGE WAS 65,000.

Mileage: 65,000

2000 AUDI TT GAUGE CLUSTER PROBLEMS. CUSTOMER STATES PROBLEMS HAVE PROGRESSED SINCE THE FIRST NOTICE OF THE PROBLEM. CUSTOMER STATES THIS IS A SERIOUS SAFETY ISSUE WITH THESE VEHICLES. **NAR**KB THE CONSUMER STATED THE FUEL AND TEMPERATURE GAUGES NO LONGER FUNCTION AND THE MULTI-FUNCTION LIQUID CRYSTAL DISPLAY DOES NOT INDICATE READABLE INFORMATION. THE CLUSTER LIGHTING FLICKERS AND THE SPEEDOMETER AND TACHOMETER GAUGE LIGHTING IS NOT VISIBLE AT NIGHT. THE CONSUMER HAS NO WAY OF KNOWING THE LEVEL OF FUEL IN THE VEHICLE. THE SPEEDOMETER AND TACHOMETER FUNCTION SPORADICALLY. *JB

2000 AUDI TT COUPE WITH GAUGE CLUSTER PROBLEMS CUSTOMER STATES THAT THE PROBLEM STARTED JUST AFTER THE WARRANTY PERIOD ENDED**NAR**CC THE CONSUMER STATED THE FUEL AND TEMPERATURE GAUGES NO LONGER FUNCTIONED AND THE MULTI-FUNCTION LIQUID CRYSTAL DISPLAY DID NOT INDICATE READABLE INFORMATION. THE CONSUMER HAD NO WAY OF KNOWING HOW MUCH FUEL WAS IN THE VEHICLE. THE TACHOMETER AND SPEEDOMETER FUNCTIONED SPORADICALLY. *TR

2000 AUDI TT QUARTO WITH MALFUNCTIONING INSTRUMENT CLUSTER CUSTOMER STATES THAT AFTER RESEARCHING THE PROBLEM THAT THIS IS A WIDE SPREAD PROBLEM**NAR**CC THE CONSUMER STATED THAT THE INSTRUMENT CLUSTER HAS BEEN MALFUNCTIONING FOR A WHILE NOW AND THE CONSUMER STATED THAT IT WOULD COST $1,000 TO REPAIR. THE CONSUMER STATED HE CONTACTED THE DEALER WHO WAS SUPPOSED TO BE CONTACTING THE DEALER AND GETTING BACK WITH THE CONSUMER BUT TO NO AVAIL. THE CONSUMER STATED HE ALSO HAD PROBLEMS WITH A BROKEN RADIATOR HOSE. THE CONSUMER STATED WOULD LIKE AUDI TO PROVIDE A FULL COVERAGE WARRANTY FOR THE INSTRUMENT CLUSTER AT A LOCAL DEALERSHIP. THE CONSUMER PREVIOUSLY HAD A TIRE DEVELOPED A BUBBLE, THE DEALER INITIALLY STATED HE MUST HAVE HIT CURB, BUT IT WAS LATER DETERMINED THAT THE TIRES WERE DEFECTIVE AND ULTIMATELY THE MANUFACTURER REPLACED THE TIRES. *TR

CITATIONS OF INSTRUMENT CLUSTER PROBLEMS CUSTOMER STATES THAT THE PROBLEM STARTED JUST TWO MONTHS AFTER THE WARRANTY PERIOD ENDED**NAR**CC THE CONSUMER STATED WOULD LIKE THE DEALER TO REPLACE THE INSTRUMENT CLUSTER AT NO COST TO THE OWNER PERFORMED AT A LOCAL DEALERSHIP. *TR

2000 AUDI TT COUPE WITH GAUGE CLUSTER PROBLEMS**NAR**CC THE CONSUMER STATED THE FUEL GAUGE NO LONGER FUNCTIONS AND THE MULTI-FUNCTION LIQUID CRYSTAL DISPLAY DOES NOT INDICATE READABLE INFORMATION. THE SPEEDOMETER AND TACHOMETER FUNCTION SPORADICALLY. *JB

2000 AUDI TT COUPE WITH INSTRUMENT CLUSTER FAILURE**NAR**CC THE CONSUMER PAID TO HAVE THE CLUSTER REPLACED. THE CONSUMER DID SOME RESEARCH AND DISCOVERED THAT AUDI HAS BEEN AWARE OF THE PROBLEM WITH THE GAUGE CLUSTER FOR SEVERAL YEARS. THE CONSUMER REQUEST REIMBURSEMENT FROM THE MANUFACTURER. THE POWER WINDOW WAS NOISEY WHILE GOINGDOWN. THE DEALER FOUND THAT THE PANEL WAS OUT OF ADJUSTMENT. *NM

Mileage: 70,231

2000 AUDI TT COUPE STARTED HAVING GAUGE CLUSTER PROBLEMS. CONSUMER WOULD LIKE MANUFACTURER TO COVER THE COST OF REPAIR WORK. *KB ***NAR*** THE TEMPERATURE AND FUEL GAUGES NO LONGER FUNCTION AND THE MULTI-FUNCTION LIQUID CRYSTAL DISPLAY DOES NOT INDICATE READABLE INFORMATION. *JB

I HAD A TIMING BELT FAILURE AT 80K WHICH REQUIRED MOST OF MY ENGINE TO BE REPLACED. MY COMPLAINT IS, AUDI MAINTENANCE DID NOT RECOMMEND A TIMING BELT CHANGE BEFORE 80K. I ALSO HAVE A PROBLEM WITH THE ENVIRONMENTAL SYSTEM AND THE REAR SUSPENSION WHICH IS WEARING THE TIRES PREMATURELY AND, SOME OF MY GAUGES ARE NOT WORKING. *JB

Mileage: 80,000

THE INSTRUMENT PANEL WAS DEFECTIVE. THERE WAS NO ILLUMINATION. THE DRIVER WAS NOT ABLE TO TELL HOW FAST SHE GOING, OR HOW MUCH FUEL WAS AVAILABLE. THE CONSUMER CONTACTED THE MANUFACTURER AND WAS WAITING FOR A RESPONSE FROM THEM. PROVIDE FURTHER DETAILS. *JB

Mileage: 81,000

REASON FOR SERVICE CALL: NO HEAT DIAGNOSIS BY AUDI DEALER: INTERNAL SHORT IN A/C CONTROL HEAD ESTIMATE OF COST TO REPLACE THE A/C CONTROL HEAD- $900.00 I DENIED AUTHORIZATION FOR THE $900.00 REPAIR. WHEN THE CAR WAS RETURNED TO ME, THE CLIMATE CONTROL SYSTEM WOULD ONLY DELIVER HEAT AND AT A VERY HIGH TEMPERATURE. THERE WAS NO ADJUSTMENT OF TEMPERATURE NOR COULD THE SYSTEM BE SHUT DOWN. EVEN WHEN THE CLIMATE CONTROL SYSTEM CONTROLS WERE SET IN AN OFF POSITION, HEAT CONTINUED TO TRICKLE THROUGH THE VENTS. THE CUSTOMER SERVICE REPRESENTATIVE SUGGESTED THAT THIS PROBLEM WAS AN EXAMPLE OF ERRATIC ACTIVITY EXPECTED FROM A SHORT IN THE A/C CONTROL HEAD AND SAID I WOULD HAVE TO BEAR THE COST OF ANOTHER SERVICE CALL: $106.00 TO SHUT OFF THE HEAT OR SHUT DOWN THE ENTIRE CLIMATE CONTROL SYSTEM (AS I REQUESTED). I ARRANGED TO MEET WITH THE SERVICE MANAGER AND SERVICE FOREMAN THE FOLLOWING DAY. CLIMATE CONTROL WAS CHECKED VIA THE SCAN TOOL AND HAD MULTIPLE FAULTS RECORDED FOR FLAP MOTORS. ATTEMPT TO SET BASIC SETTINGS OF MOTORS WAS UNSUCCESSFUL; ALL MOTORS RECORDED FAULTS. SERVICE FOREMAN CONCLUDED THAT THE CLIMATE CONTROL HEAD WAS FAULTY. I CONSULTED WITH THE FOREMAN ON OPTIONS TO SHUT OFF HEAT TO THE CABIN AND AGREED TO HIS SUGGESTION TO REMOVE THE TEMP FLAP CONTROL MOTOR AND SET FLAP IN COOL POSITION. MOTOR AND ATTACHED PARTS HAVE BEEN STOWED BY OWNER FOR POSSIBLE REINSTALLATION AT A LATER DATE. SERVICE MANAGER AND I MADE A GENTLEMAN'S AGREEMENT TO SPLIT THE COST OF THE ADDITIONAL REPAIR. MY PORTION WAS $53.56. 2000 AUDI TT HAD A 3 YEAR WARRANTY. DUE TO EARLY RELEASE OF VEHICLE, I TOOK DELIVERY OF CAR IN JULY 1999. THE WARRANTY FOR THE 2001 MODEL WAS EXTENDED TO 4 YEARS.

Mileage: 20,893

WHEN FILLING GAS TANK UP FUEL GAUGE SHOWED FULL EVEN AFTER THE GAS HAS RUN LOW. DEALER HAS REPLACED FUE LINE TWICE, ALSO, REPLACED INSTRUMENT CLUSTER. HOWEVER, PROBLEM STILL EXISTS. *AK

WHILE DRIVING ABOUT ANY SPEED DASHBOARD WILL GO OUT WITHOUT ANY POWER ON IT.ALSO, RADIO WILL NOT WORK/ SOMETIMES HOOD WILL NOT OPEN, AND VEHICLE WILL LOSE POWER.*AK

DUE TO A COMPUTER ERROR, ENGINE EXPLODED. DEALER HAS REPLACED ENGINE. CONSUMER DOES NOT KNOW IF COMPUTER HAS BEEN MODIFIED. *AK