2004 BMW 3 SERIES Air Bags Problems

TAKATA RECALL NHTSA RECALL NUMBER:15V318 NHTSA RECALL NUMBER: 14V428

TAKATA RECALL I RECEIVED A LETTER DATED JULY 2015 CONCERNING THE RECALL OF THE DRIVER'S SIDE AIR BAG. I CALLED MY LOCAL BMW ON 11/24/15 AND THEY SAID THEY PUT MY NAME ON THE LIST AND WOULD CALL ME WHEN THE REPLACEMENT CAME IN. I CALLED AGAIN ON 4/14/16 AND [XXX] SAID SHE WOULD CHECK TO MAKE SURE MY NAME IS ON THE LIST AND WOULD CALL ME BACK WHEN THE PARTS ARRIVED. IT'S BEEN A YEAR AND A HALF AND I HAVE NOT RECEIVED A CALL BACK. THIS IS SO CONCERNING TO ME AS THIS CAR IS MY MAIN MODE OF TRANSPORTATION AND I AM SO AFRAID I WILL HAVE A FRONT END COLLISION RESULTING IN DEATH OR DISMEMBERMENT. IF THAT SHOULD HAPPEN I OR MY ESTATE WILL MOST CERTAINLY SUE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TAKATA RECALL I RECEIVED A AIR BAG RECALL NOTICE FROM BMW IN JUNE 2015 AND ANOTHER RECALL NOTICE IN SEPTEMBER 2016.OVER A YEAR + I HAVE BEEN CALLING SOUTH BAY BMW IN TORRANCE CA. AND THEY KEEP ON TELLING ME THEY DO NOT HAVE THE PARTS YET. CAN YOU PLEASE HELP ME..

TAKATA RECALL. THIS COMPLAINT IS DUE TO THE SLOW RESPONSE OF NALLEY BMW IN DECATUR GEORGIA TO REPLACE MY AIRBAG. I RECEIVED MY RECALL LETTER AND IMMEDIATELY CALLED THE BMW DEALER ON SEPT 7TH. I WAS TOLD THAT PARTS WERE ORDERED AND I WOULD BE CALLED WHEN THEY ARRIVED. BY SEPT 16TH I HAD HEARD NOTHING AND CALLED AGAIN. NALLEY SAID THEY HAD NO RECORD OF MY HAVING ORDERED PARTS. I WAS TRANSFERRED TO THE PARTS DEPARTMENT WHERE NO ONE ANSWERED THE PHONE. SO I CALLED BMW NATIONAL CUSTOMER RELATIONS. THEY SAID THEY WOULD CONTACT THE DEALER AND HAVE THEM GET IN TOUCH WITH ME DIRECTLY. NOTHING HAPPENED, SO TODAY VISITED THE DEALER PERSONALLY TO GET THE PARTS ORDERED. I WAS TOLD IT WOULD TAKE AN ADDITIONAL TWO WEEKS TO RECEIVE PARTS. THIS IS UNACCEPTIBLE. MY RECALL LETTER FROM BMW CLEARLY STATES "WE HAVE THE NECESSARY PARTS TO COMPLETE THIS RECALL," "PLEASE CONTACT YOUR AUTHORIZED BMW CENTER IMMEDIATELY TO SCHEDULE AN APPOINTMENT TO HAVE THIS IMPORTANT FREE RECALL PERFORMED AS SOON AS POSSIBLE," AND "...METAL FRAGMENTS STRIKING THE DRIVER OR OTHER PASSENGERS POTENTIALLY RESULTING IN SERIOUS INJURY OR DEATH." BMW HAS BUILT CARS WITH SHRAPNEL GRENADES INSTEAD OF AIRBAGS AND NOW THEY DON'T CARE ABOUT FIXING IT. BMW SHOULD NOT E ALLOWED TO SELL ANOTHER VEHICLE IN THE US UNTIL THEY HAVE COMPLETED ALL OF THESE CRITICAL RECALLS.

Mileage: 112,000

TAKATA RECALL - NOTIFIED JULY 2015 - A YEAR AGO - ABOUT DRIVER'S SIDE AIRBAG, STILL NO PARTS AVAILABLE AND I LIVE IN ONE OF THE MOST HUMID STATES IN THE SOUTH. IT IS IRRESPONSIBLE AND RIDICULOUS THAT WE HAVE TO WAIT OVER A YEAR FOR PART REPLACEMENTS THAT IF RUPTURED, COULD CAUSE SERIOUS INJURY OR DEATH. BMW NORTH AMERICA WEBSITE STATES: REMEDY AVAILABLE BUT GLOBAL IMPORTS ATLANTA IS REPORTING THEY STILL DO NOT HAVE ANY REPLACEMENT DRIVERS SIDE AIRBAGS.

TAKATA RECALL: IN JULY, 2015 I RECEIVED A LETTER FROM BMW (RECALL NOTICE 15V-318) STATING THAT MY DRIVER SIDE AIR BAG SHOULD BE REPLACED, BUT THAT THERE WAS NO REMEDY AVAILABLE AND I WOULD BE CONTACTED WHEN ONE IS. I'VE HAD A COUPLE OF SERVICE APPOINTMENTS AT MY LOCAL DEALERSHIP (PERILLO BMW IN CHICAGO) AND EACH TIME ASKED IF THERE WAS ANY UPDATE ON RESOLUTION AND EACH TIME I WAS EITHER REFERRED TO BMW'S CORPORATE CUSTOMER SERVICE OR POLITELY TOLD THAT THERE WAS NO UPDATE. I HAVE ALSO CALLED THE 1-800-525-7417 BMW SERVICE CENTER MULTIPLE TIMES OVER THE COURSE OF THE LAST YEAR, MOST RECENTLY TODAY (7/1/16), AND THEY HAVE NOT BEEN ABLE TO RESOLVE THE ISSUE. AT THIS POINT, I AM FRUSTRATED BY THE LACK OF RESOLUTION AND WOULD APPRECIATE ANY ASSISTANCE HELPING ME WITH THIS RECALL NOTICE. THANK YOU. *TR

Mileage: 80,000

TAKATA RECALL. THE AIRBAG REPLACEMENT HAS NOT BEEN PERFORMED AS OF 04-25-16

IN JULY 2015 I RECEIVED A NOTICE OF RECALL CAMPAIGN NO. 15V-381: DRIVER SIDE FRONT AIR BAG MODULE. IT SAID IF DEPLOYED METAL FRAGMENTS COULD STRIKE THE DRIVER OR OTHER PASSENGERS CAUSING DEATH OR SERIOUS INJURY. IT SAID I'D GET A 2ND LETTER WHEN THE PARTS WERE AVAILABLE. I'VE NEVER GOTTEN THE SECOND LETTER, AND WHEN I CALLED MY DEALER AT THE BEGINNING OF THIS MONTH TO SCHEDULE THE REPAIR THEY SAID THAT THE PARTS WERE STILL NOT AVAILABLE! THAT'S ALMOST A YEAR LATER. I'M AFRAID TO DRIVE THE CAR BUT I HAVE NO CHOICE!

TL* THE CONTACT OWNS A 2004 BMW 3 SERIES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V428000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2004 BMW 3 SERIES. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V318000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 2/4/16 *CN UPDATED 02/16/16*JB

I DROVE MY CAR OVER A VERY MINUSCULE CRACK IN THE ROAD AT AN EXTREMELY LOW SPEED AS I WAS MAKING A TURN AND THE PASSENGER SIDE AIRBAG DEPLOYED. THE CAR DID NOT HAVE A PASSENGER AT THE TIME BUT THE EXPLOSION OF THE AIRBAG SIMULTANEOUSLY BLOCKED MY VIEW OF THE RIGHT SIDE WINDOW WHILE I WAS MAKING A TURN, PUT ME INTO A STATE OF SHOCK AND CUT ALL POWER FROM MY CAR. I WAS VERY LUCKY TO HAVE BEEN THE ONLY PERSON IN THE CAR WHILE THIS HAPPENED AND I WAS ALSO FORTUNATE ENOUGH TO NOT HAVE CRASHED INTO ANYTHING WHILE MY LIFE WAS PUT IN SUCH SEVERE DANGER FROM THE STATE OF CHAOS THIS AIRBAG CAUSED. I CALLED BMW NORTH AMERICA AND THEY HAD STATED THAT EVEN THOUGH THERE IS A RECALL FOR THE PASSENGER SIDE AIRBAG MATCHING MY CAR'S VIN NUMBER, THEY SAID THAT THE RECALL ONLY COVERS THE PASSENGER SIDE FRONT AIRBAG AND NOT THE SIDE AIRBAG! *TR

Mileage: 135,000

I RECEIVED A RECALL NOTICE DATED SEPTEMBER 2014 FROM BMW REGARDING A DEFECT IN THE FRONT PASSENGER AIRBAG. I CALLED MY LOCAL DEALER IN FT MYERS FL ON 10/28/14 TO SET UP AN APPOINTMENT TO GET THE REPAIR DONE. I WAS TOLD THE PART WAS OUT OF STOCK AND ASKED TO LEAVE MY NAME AND PHONE NUMBER AND I WOULD RECEIVE A CALL WHEN IT BECAME AVAILABLE. SINCE I DID NOT HEAR FROM THE DEALER I DECIDED TO FOLLOW UP AND CALLED THEM ON JANUARY 8, 2015. I WAS TOLD THE PART WAS OUT OF STOCK. THE WOMAN SAID THEY ONLY RECEIVE SMALL QUANTITIES AT A TIME. AGAIN, I WAS ASKED TO LEAVE MY NAME AND PHONE NUMBER AND WOULD BE CALLED WHEN THE PART WAS RESTOCKED. HOW CAN BMW SEND OUT A RECALL NOTICE ASKING YOU TO CALL IMMEDIATELY TO HAVE THE NECESSARY REPAIR PERFORMED AS SOON AS POSSIBLE WHEN THEY DON'T SUPPLY THE DEALER WITH THE PART? I EXPECTED MORE FROM BMW. I CERTAINLY HOPE THEY DO SOMETHING TO RECTIFY THE PROBLEM AND EXPEDITE THE REPAIR! *TR

I RECEIVED A RECALL NOTICE MONTHS AGO AND BMW HAS YET TO BE ABLE TO REPLACE AIRBAG!! I DRIVE ACROSS COUNTRY TWICE A YEAR AND HAVE ALREADY MADE THE TRIP ONCE SINCE THE RECALL NOTICE. WHAT CAN BE DONE TO GET BMW TO TAKE ACTION?? I CAN'T BELIEVE THEY STILL HAVE "NO PARTS AND A LONG BACKLOG OF PEOPLE WAITING" AFTER ALL THIS TIME. *TR

TL* THE CONTACT OWNS A 2004 BMW 3 SERIES. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V428000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 01/13/15*LJ

NO IN PASSENGER SEAT WHEN STARTING THE CAR AND THE PASSENGER AIR BAG LAMP WAS ILLUMINATED ON DASHBOARD. TURNED CAR OFF AND THEN BACK ON AND THE LIGHT WAS OFF. WENT ABOUT 15 FEET AND THE LIGHT CAME BACK ON. TURNS ON AND OFF WITH OR WITHOUT ANYONE IN THE SEAT. BMW REPRESENTATIVE STATED RECALL ID# 81074 DID NOT RELATE TO MY VIN. *TR

Mileage: 111,000