18
Complaints
0
Crashes
0
Fires
0
Deaths

This Problem Across All Years

All Latches/locks/linkages Complaints

Showing 18 of 18
Jul 25, 2014 144,500 mi

THE LEFT PASSENGER DOOR LOCK HAS CEASED TO OPERATE ON MY 2007 BMW 328I. IT DOES NOT UNLOCK WITH EITHER THE KEY FOB OR THE MAIN UNLOCK SWITCH. THIS IS VERY DANGEROUS IF THERE WERE ANY KIND OF EMERGENCY INVOLVING THIS DOOR NEEDING TO BE OPENED. *TR

Jul 25, 2014 144,500 mi

THE LEFT PASSENGER DOOR LOCK HAS CEASED TO OPERATE ON MY 2007 BMW 328I. IT DOES NOT UNLOCK WITH EITHER THE KEY FOB OR THE MAIN UNLOCK SWITCH. THIS IS VERY DANGEROUS IF THERE WERE ANY KIND OF EMERGENCY INVOLVING THIS DOOR NEEDING TO BE OPENED. *TR

Jul 2, 2013 50,311 mi

MY WIFE WAS ATTEMPTING TO EXIT CAR WHEN SHE NOTICED THAT SHE WAS NOT ABLE TO OPEN ANY OF CAR DOORS - ALL THE LOCKS WOULD NOT OPERATE ! ALSO, THE DOOR HANDLES WOULD NOT OPEN THE DOORS FROM THE INSIDE THE VEHICLE. THIS ISSUE IS SAFETY ISSUE THAT NEEDS TO BE LOOKED AT ASAP. I WAS ABLE TO SEE ON LINE THAT NUMBER OF LIKE AND KIND COMPLAINTS WITH THE 2007 328 XI MODELS ... *TR

Jul 2, 2013 50,311 mi

MY WIFE WAS ATTEMPTING TO EXIT CAR WHEN SHE NOTICED THAT SHE WAS NOT ABLE TO OPEN ANY OF CAR DOORS - ALL THE LOCKS WOULD NOT OPERATE ! ALSO, THE DOOR HANDLES WOULD NOT OPEN THE DOORS FROM THE INSIDE THE VEHICLE. THIS ISSUE IS SAFETY ISSUE THAT NEEDS TO BE LOOKED AT ASAP. I WAS ABLE TO SEE ON LINE THAT NUMBER OF LIKE AND KIND COMPLAINTS WITH THE 2007 328 XI MODELS ... *TR

Jan 8, 2013 21,000 mi

THE DOORS WILL NOT UNLOCK; FROM THE EXTERIOR, ONLY THE DRIVER'S DOOR CAN BE OPENED WITH THE KEY. FROM THE INTERIOR, ONLY THE DRIVER'S DOOR CAN BE OPENED; NONE OF THE OTHER 3 DOORS CAN BE OPENED MANUALLY OR BY USING THE UNLOCK BUTTONS EITHER ON THE DASH OR ON THE KEY. I THINK THAT THIS CREATES A VERY HAZARDOUS SITUATION-IF THIS FAILURE OCCURRED WHILE THE VEHICLE WAS OCCUPIED, PASSENGERS WOULD ONLY BE ABLE TO EXIT THROUGH THE WINDOWS OR THROUGH THE DRIVER'S DOOR. THIS COULD RESULT IN INJURY OR LOSS OF LIFE IN SOME ACCIDENT SITUATIONS. I SPOKE TO BMW NORTH AMERICA ABOUT THIS PROBLEM AND THEY SAID THAT THEY "PROBABLY WOULD NOT BE RESPONSIBLE FOR REPAIRS" TO THIS POTENTIALLY DANGEROUS SITUATION. *TR

Jan 8, 2013 21,000 mi

THE DOORS WILL NOT UNLOCK; FROM THE EXTERIOR, ONLY THE DRIVER'S DOOR CAN BE OPENED WITH THE KEY. FROM THE INTERIOR, ONLY THE DRIVER'S DOOR CAN BE OPENED; NONE OF THE OTHER 3 DOORS CAN BE OPENED MANUALLY OR BY USING THE UNLOCK BUTTONS EITHER ON THE DASH OR ON THE KEY. I THINK THAT THIS CREATES A VERY HAZARDOUS SITUATION-IF THIS FAILURE OCCURRED WHILE THE VEHICLE WAS OCCUPIED, PASSENGERS WOULD ONLY BE ABLE TO EXIT THROUGH THE WINDOWS OR THROUGH THE DRIVER'S DOOR. THIS COULD RESULT IN INJURY OR LOSS OF LIFE IN SOME ACCIDENT SITUATIONS. I SPOKE TO BMW NORTH AMERICA ABOUT THIS PROBLEM AND THEY SAID THAT THEY "PROBABLY WOULD NOT BE RESPONSIBLE FOR REPAIRS" TO THIS POTENTIALLY DANGEROUS SITUATION. *TR

Oct 9, 2012 35,000 mi

DOOR LOCKED IN POSITION, UNABLE TO GET OUT OF CAR. NO MANUAL WAY TO GET OUT OF CAR. HUGE SAFETY ISSUE. FINALLY ABLE TO UNLOCK USING KEY. WHEN SPEAKING TO BMW SERVICE CENTER (WALTERS OF RIVERSIDE) ABOUT ISSUE, THEY SAID IF KEY WOULD HAVE BEEN IN IGNITION THE CAR WOULD HAVE UNLOCKED. NOW EPISODE HAPPENED AGAIN, BUT UNABLE TO GET OUT OF CAR. KEY DOES NOT WORK EVEN IF IN IGNITION. LUCKILY, THE PASSENGER DOOR WAS UNLOCK AND I WAS ABLE TO CRAWL OUT. NOW DOORS ARE LOCK SO I WILL HAVE TO HAVE THE CAR TOWED. I AM UNABLE TO GET INTO THE CAR. *TR

Oct 9, 2012 35,000 mi

DOOR LOCKED IN POSITION, UNABLE TO GET OUT OF CAR. NO MANUAL WAY TO GET OUT OF CAR. HUGE SAFETY ISSUE. FINALLY ABLE TO UNLOCK USING KEY. WHEN SPEAKING TO BMW SERVICE CENTER (WALTERS OF RIVERSIDE) ABOUT ISSUE, THEY SAID IF KEY WOULD HAVE BEEN IN IGNITION THE CAR WOULD HAVE UNLOCKED. NOW EPISODE HAPPENED AGAIN, BUT UNABLE TO GET OUT OF CAR. KEY DOES NOT WORK EVEN IF IN IGNITION. LUCKILY, THE PASSENGER DOOR WAS UNLOCK AND I WAS ABLE TO CRAWL OUT. NOW DOORS ARE LOCK SO I WILL HAVE TO HAVE THE CAR TOWED. I AM UNABLE TO GET INTO THE CAR. *TR

Aug 14, 2012 68,000 mi

DOORS WILL NOT UNLOCK OR OPEN. I WAS LITERALLY TRAPPED INSIDE MY CAR IN A PARKING LOT. DROVE VEHICLE HOME, HAD TO PUT DOWN WINDOW AND HAVE SOMEONE USE VALET KEY AT MY HOUSE TO OPEN THE DRIVER DOOR. NONE OF THE OTHER THREE PASSENGER DOORS CAN BE UNLOCKED. LUCKILY NO PASSENGERS IN MY VEHICLE. WAS TOLD THERE IS A TSB RELATED TO THIS, HOWEVER IT IS NOT RECOGNIZED AS A SAFETY ISSUE. CANNOT UNDERSTAND HOW THIS IS CONSIDERED "SAFE" WHEN IF MY VEHICLE WAS ON FIRE AND I HAD MY CHILDREN IN THEIR CAR SEATS IN THE BACK SEAT, THERE WOULD BE NO WAY TO OPEN THE DOORS TO GET THEM OUT. BMW IS AWARE THAT THE ACTUATORS ARE PULLING TOO MUCH CURRENT THROUGH THE FUSES AND THAT THE ACTUATORS NEED REPLACED. THEY ARE MAKING TONS OF MONEY OFF OF CHARGING PEOPLE TO REPAIR THIS KNOWN PROBLEM AS THIS IS NOT SOMETHING YOU CAN AVOID HAVING REPAIRED UNLESS YOU ARE WILLING TO GAMBLE ON YOUR OWN LIFE OR THOSE OF FAMILY/FRIENDS WHO MAY BE IN YOUR VEHICLE WHEN THIS OCCURS. THERE REALLY NEEDS TO BE A SAFETY RECALL ON THIS ISSUE BEFORE SOMEONE LOSES THEIR LIFE AS A RESULT. I FIND IT QUITE ABSURD THAT THE NHTSA DOES NOT RECOGNIZE THIS. DOES SOMEONE NEED TO DIE FOR THIS TO BE REMEDIED? JUST BECAUSE I DRIVE A USED BMW DOES NOT MEAN I HAVE THE MONEY TO HAVE THIS REPAIRED, YET I'VE GOT TWO VERY YOUNG CHILDREN WHO RIDE IN THE BACKSEAT OF THIS CAR ON A DAILY BASIS. LOOKING AT THE NUMBER OF COMPLAINTS THAT HAVE ALREADY BEEN FILED, OBVIOUSLY IT APPEARS THAT NEITHER BMW NOR THE NHTSA SEEM TO CARE ABOUT MY SAFETY, MY FAMILY'S SAFETY OR THAT OF ANY OF THE OTHER THOUSANDS OF BMW OWNERS WHO ARE HAVING THE SAME ISSUE. *TR

Aug 14, 2012 68,000 mi

DOORS WILL NOT UNLOCK OR OPEN. I WAS LITERALLY TRAPPED INSIDE MY CAR IN A PARKING LOT. DROVE VEHICLE HOME, HAD TO PUT DOWN WINDOW AND HAVE SOMEONE USE VALET KEY AT MY HOUSE TO OPEN THE DRIVER DOOR. NONE OF THE OTHER THREE PASSENGER DOORS CAN BE UNLOCKED. LUCKILY NO PASSENGERS IN MY VEHICLE. WAS TOLD THERE IS A TSB RELATED TO THIS, HOWEVER IT IS NOT RECOGNIZED AS A SAFETY ISSUE. CANNOT UNDERSTAND HOW THIS IS CONSIDERED "SAFE" WHEN IF MY VEHICLE WAS ON FIRE AND I HAD MY CHILDREN IN THEIR CAR SEATS IN THE BACK SEAT, THERE WOULD BE NO WAY TO OPEN THE DOORS TO GET THEM OUT. BMW IS AWARE THAT THE ACTUATORS ARE PULLING TOO MUCH CURRENT THROUGH THE FUSES AND THAT THE ACTUATORS NEED REPLACED. THEY ARE MAKING TONS OF MONEY OFF OF CHARGING PEOPLE TO REPAIR THIS KNOWN PROBLEM AS THIS IS NOT SOMETHING YOU CAN AVOID HAVING REPAIRED UNLESS YOU ARE WILLING TO GAMBLE ON YOUR OWN LIFE OR THOSE OF FAMILY/FRIENDS WHO MAY BE IN YOUR VEHICLE WHEN THIS OCCURS. THERE REALLY NEEDS TO BE A SAFETY RECALL ON THIS ISSUE BEFORE SOMEONE LOSES THEIR LIFE AS A RESULT. I FIND IT QUITE ABSURD THAT THE NHTSA DOES NOT RECOGNIZE THIS. DOES SOMEONE NEED TO DIE FOR THIS TO BE REMEDIED? JUST BECAUSE I DRIVE A USED BMW DOES NOT MEAN I HAVE THE MONEY TO HAVE THIS REPAIRED, YET I'VE GOT TWO VERY YOUNG CHILDREN WHO RIDE IN THE BACKSEAT OF THIS CAR ON A DAILY BASIS. LOOKING AT THE NUMBER OF COMPLAINTS THAT HAVE ALREADY BEEN FILED, OBVIOUSLY IT APPEARS THAT NEITHER BMW NOR THE NHTSA SEEM TO CARE ABOUT MY SAFETY, MY FAMILY'S SAFETY OR THAT OF ANY OF THE OTHER THOUSANDS OF BMW OWNERS WHO ARE HAVING THE SAME ISSUE. *TR

Dec 4, 2011 53,000 mi

ELECTRIC DOOR LOCKS FAILED ON ALL FOUR DOORS WITH NO SYMPTOMS PRIOR TO COMPLETE SYSTEM FAILURE. KEY FOB AND CENTRAL LOCKING SYSTEM BUTTON INSIDE CAR WOULD NOT UNLOCK ANY DOOR. DOORS WOULD NOT OPEN BY PULLING ON INTERIOR DOOR LATCH HANDLES. THE ONLY WAY TO ENTER/EXIT VEHICLE WAS BY USING KEY ON EXTERIOR DRIVER'S SIDE DOOR TO UNLOCK THE DOOR, OR THROUGH THE WINDOWS. THIS SEEMS LIKE AN EXTREMELY DANGEROUS SINGLE POINT EGRESS FAILURE THAT COULD RESULT IN UNNECESSARY INJURY OR LOSS OF LIFE IN EMERGENCY SITUATIONS. I REPLACED THE BLOWN 15A FUSE (#57) WITH A 20A FUSE PER SI B51 19 07 TWICE. FIRST FUNCTIONAL TEST BY PRESSING THE CENTRAL LOCK SYSTEM BUTTON RESULTED IN THE NEW FUSE BLOWING IMMEDIATELY EACH TIME. FURTHER TROUBLESHOOTING AND REPAIR WILL BE NECESSARY TO RESOLVE ISSUE (LIKELY BY REPLACING FAULTY ELECTRO/MECHANICAL DOOR LATCH/LOCK/ACTUATOR MECHANISM). *TR

Dec 4, 2011 53,000 mi

ELECTRIC DOOR LOCKS FAILED ON ALL FOUR DOORS WITH NO SYMPTOMS PRIOR TO COMPLETE SYSTEM FAILURE. KEY FOB AND CENTRAL LOCKING SYSTEM BUTTON INSIDE CAR WOULD NOT UNLOCK ANY DOOR. DOORS WOULD NOT OPEN BY PULLING ON INTERIOR DOOR LATCH HANDLES. THE ONLY WAY TO ENTER/EXIT VEHICLE WAS BY USING KEY ON EXTERIOR DRIVER'S SIDE DOOR TO UNLOCK THE DOOR, OR THROUGH THE WINDOWS. THIS SEEMS LIKE AN EXTREMELY DANGEROUS SINGLE POINT EGRESS FAILURE THAT COULD RESULT IN UNNECESSARY INJURY OR LOSS OF LIFE IN EMERGENCY SITUATIONS. I REPLACED THE BLOWN 15A FUSE (#57) WITH A 20A FUSE PER SI B51 19 07 TWICE. FIRST FUNCTIONAL TEST BY PRESSING THE CENTRAL LOCK SYSTEM BUTTON RESULTED IN THE NEW FUSE BLOWING IMMEDIATELY EACH TIME. FURTHER TROUBLESHOOTING AND REPAIR WILL BE NECESSARY TO RESOLVE ISSUE (LIKELY BY REPLACING FAULTY ELECTRO/MECHANICAL DOOR LATCH/LOCK/ACTUATOR MECHANISM). *TR

Nov 15, 2011 20,000 mi

DOOR LOCKS WOULD NOT OPEN ON 3 OF THE DOORS; HAD TO CRAWL FROM BACKSEAT TO FRONT SEAT TO START CAR. ONCE GOT HOME, HAD TO CRAWL BACK OUT VIA THE BACK SEAT. EXTREMELY HAZARDOUS SAFETY CONDITION DUE TO IF THERE WAS AN ACCIDENT, MYSELF NOR MY PASSENGERS, ESPECIALLY YOUNG CHILDREN, WOULDN'T BE ABLE TO ESCAPE. TOOK VEHICLE TO LOCAL BMW DEALER AND HE STATED THIS WAS NOT THE "1ST" TIME HE HAD SEEN THIS TYPE OF ISSUE. APPROXIMATE COST IS BETWEEN $700 TO $1,000 TO FIX. CONTACTED BMW CUSTOMER RELATIONS AND THEY ARE INVESTIGATING ISSUE. *TR

Nov 15, 2011 20,000 mi

DOOR LOCKS WOULD NOT OPEN ON 3 OF THE DOORS; HAD TO CRAWL FROM BACKSEAT TO FRONT SEAT TO START CAR. ONCE GOT HOME, HAD TO CRAWL BACK OUT VIA THE BACK SEAT. EXTREMELY HAZARDOUS SAFETY CONDITION DUE TO IF THERE WAS AN ACCIDENT, MYSELF NOR MY PASSENGERS, ESPECIALLY YOUNG CHILDREN, WOULDN'T BE ABLE TO ESCAPE. TOOK VEHICLE TO LOCAL BMW DEALER AND HE STATED THIS WAS NOT THE "1ST" TIME HE HAD SEEN THIS TYPE OF ISSUE. APPROXIMATE COST IS BETWEEN $700 TO $1,000 TO FIX. CONTACTED BMW CUSTOMER RELATIONS AND THEY ARE INVESTIGATING ISSUE. *TR

Aug 1, 2011 40,000 mi

REGULAR USAGE. ONE DAY, THE CENTRAL LOCKING SYSTEM SIMPLY DIED WITHOUT WARNING AND THERE IS NO ALTERNATIVE WAY OF UNLOCKING THE PASSENGER DOORS AFTER THE CENTRAL LOCKING SYSTEM DIED. *KB

Aug 1, 2011 40,000 mi

REGULAR USAGE. ONE DAY, THE CENTRAL LOCKING SYSTEM SIMPLY DIED WITHOUT WARNING AND THERE IS NO ALTERNATIVE WAY OF UNLOCKING THE PASSENGER DOORS AFTER THE CENTRAL LOCKING SYSTEM DIED. *KB

Jun 21, 2011 26,000 mi

I HAVE A 2007 3 SERIES. PRIOR TO THAT, I OWNED A 2000 BMW 3 SERIES THAT NEVER HAD THIS PROBLEM. I CAME OUT TO MY CAR AND WAS UNABLE TO UNLOCK THE DOOR WITH REMOTE. AFTER CHECKING TO MAKE SURE IT WASN'T THE BATTERY IN THE FOB, I THEN HAD TO MANUALLY USE KEY TO OPEN DRIVER'S SIDE DOOR. THEN UPON BEING INSIDE CAR, I WAS UNABLE TO UNLOCK DOOR USING BUTTON ON DASH. MY CAR IS IN SHOP AND I AM TOLD IT IS A BLOWN FUSE NEEDING AN ACTUATOR REPLACED. I WAS TOLD IT'S ALSO AFFECTING MY GAS TANK, MEANING I WOULD BE UNABLE TO OPEN GAS TANK TO PUT IN GAS. AFTER RESEARCHING, THIS SEEMS TO BE A COMMON PROBLEM WITH 2007 3 SERIES. AND A HUGE SAFETY ISSUE OF GETTING TRAPPED IN YOUR CAR. I AM REALLY UPSET I AM HAVING TO SHELL OUT MONEY FOR THIS, AS MY CAR IS OUT OF WARRANTY. MY CAR IS IN MINT CONDITION WITH 25K MILES. I HOPE THIS WILL BE SERIOUSLY CONSIDERED FOR A RECALL AS THIS A POTENTIAL SAFETY HAZARD/LAW SUIT! *TR

Jun 21, 2011 26,000 mi

I HAVE A 2007 3 SERIES. PRIOR TO THAT, I OWNED A 2000 BMW 3 SERIES THAT NEVER HAD THIS PROBLEM. I CAME OUT TO MY CAR AND WAS UNABLE TO UNLOCK THE DOOR WITH REMOTE. AFTER CHECKING TO MAKE SURE IT WASN'T THE BATTERY IN THE FOB, I THEN HAD TO MANUALLY USE KEY TO OPEN DRIVER'S SIDE DOOR. THEN UPON BEING INSIDE CAR, I WAS UNABLE TO UNLOCK DOOR USING BUTTON ON DASH. MY CAR IS IN SHOP AND I AM TOLD IT IS A BLOWN FUSE NEEDING AN ACTUATOR REPLACED. I WAS TOLD IT'S ALSO AFFECTING MY GAS TANK, MEANING I WOULD BE UNABLE TO OPEN GAS TANK TO PUT IN GAS. AFTER RESEARCHING, THIS SEEMS TO BE A COMMON PROBLEM WITH 2007 3 SERIES. AND A HUGE SAFETY ISSUE OF GETTING TRAPPED IN YOUR CAR. I AM REALLY UPSET I AM HAVING TO SHELL OUT MONEY FOR THIS, AS MY CAR IS OUT OF WARRANTY. MY CAR IS IN MINT CONDITION WITH 25K MILES. I HOPE THIS WILL BE SERIOUSLY CONSIDERED FOR A RECALL AS THIS A POTENTIAL SAFETY HAZARD/LAW SUIT! *TR