14
Complaints
4
Crashes
0
Fires
0
Deaths
!

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Electrical System Complaints

Showing 14 of 14
Jan 18, 2024

The electrical call system malfunctions. I’ve done extensive research and actually confirmed with Garret today at A&L BMW that there is a problem in the manufacturing of the shark fin. The gasket that BMW uses does not hole up and the sealant does not keep water from leaking into the fin. Every time it rains/snows or the vehicle is wet the system malfunctions. Currently it only has the ability to affect me if I were in a wreck and won’t notify emergency services. This has the ability to shut down all electrical functions in my car and has been a common issue in BMW dating back as far as 2015. I called them in April to have it looked at, but I didn’t understand the problem and it had ceased. But since the weather has now began to be more frequently wet, this problem has become more persistent. Now they won’t cover because the final warranty expired in December of 2023. This should be recalled because it is a manufacturing issue.

Jan 18, 2024

The electrical call system malfunctions. I’ve done extensive research and actually confirmed with Garret today at A&L BMW that there is a problem in the manufacturing of the shark fin. The gasket that BMW uses does not hole up and the sealant does not keep water from leaking into the fin. Every time it rains/snows or the vehicle is wet the system malfunctions. Currently it only has the ability to affect me if I were in a wreck and won’t notify emergency services. This has the ability to shut down all electrical functions in my car and has been a common issue in BMW dating back as far as 2015. I called them in April to have it looked at, but I didn’t understand the problem and it had ceased. But since the weather has now began to be more frequently wet, this problem has become more persistent. Now they won’t cover because the final warranty expired in December of 2023. This should be recalled because it is a manufacturing issue.

Sep 24, 2023 Crash

Rattling noise we’ll driving and when going over 30 mph can lose control

Sep 24, 2023 Crash

Rattling noise we’ll driving and when going over 30 mph can lose control

May 13, 2023 Crash

Rattling noise when accelerating

May 13, 2023 Crash

Rattling noise when accelerating

Dec 18, 2020 300 mi

VEHICLE HAD 300 MILES ON IT. ALL POWER WENT OUT IN THE VEHICLE INCLUDING THE STEERING GOING STRAIGHT 45MPH WITH MY SMALL CHILD IN THE CAR. ALMOST DIED, BUT WAS ABLE TO CONTROL CAR TO GET IT TO THE SIDE OF THE ROAD ALMOST GETTING HIT HEAD ON. CALLED BMW FROM WITHIN THE CAR AND WENT LATER THAT DAY TO GET A LOANER. I REFUSED TO TAKE BACK CAR DUE TO SAFETY ISSUES. AFTER A WEEK OF THEM "FIXING" IT THEY TOLD ME THAT IT WAS A MAIN CONTROL PANEL FOR THE FUEL PUMP THAT WENT OUT. I DO SEE THROUGH WHEN CHECKING RECALLS FOR 2018 BMWS THAT THERE WAS ONE ISSUED FOR A PUMP, BUT NOT UNTIL SEPTEMBER 2018. THIS HAPPENED TO ME IN MARCH OF 2018, SO IF IT IS THE SAME ISSUE THE RECALL SHOULD BE SHORTENED.

Dec 18, 2020 300 mi

VEHICLE HAD 300 MILES ON IT. ALL POWER WENT OUT IN THE VEHICLE INCLUDING THE STEERING GOING STRAIGHT 45MPH WITH MY SMALL CHILD IN THE CAR. ALMOST DIED, BUT WAS ABLE TO CONTROL CAR TO GET IT TO THE SIDE OF THE ROAD ALMOST GETTING HIT HEAD ON. CALLED BMW FROM WITHIN THE CAR AND WENT LATER THAT DAY TO GET A LOANER. I REFUSED TO TAKE BACK CAR DUE TO SAFETY ISSUES. AFTER A WEEK OF THEM "FIXING" IT THEY TOLD ME THAT IT WAS A MAIN CONTROL PANEL FOR THE FUEL PUMP THAT WENT OUT. I DO SEE THROUGH WHEN CHECKING RECALLS FOR 2018 BMWS THAT THERE WAS ONE ISSUED FOR A PUMP, BUT NOT UNTIL SEPTEMBER 2018. THIS HAPPENED TO ME IN MARCH OF 2018, SO IF IT IS THE SAME ISSUE THE RECALL SHOULD BE SHORTENED.

Dec 2, 2020 10,000 mi

TL* THE CONTACT OWNS A 2018 BMW 320I. THE CONTACT STATED THAT RODENTS WERE FOUND EATING THE WIRES IN THE ENGINE COMPARTMENT. THE CONTACT STATED THAT THE DRIVER SIDE SPEAKERS WERE EMITTING A LOUD NOISE. THE VEHICLE WAS TAKEN TO PAUL MILLER BMW (1515 NJ-23, WAYNE, NJ 07470) WHERE NO FAILURE WAS DIAGNOSED HOWEVER, THE SPEAKER AND WIRES WERE REPLACED. THE CONTACT STATED THAT THE FAILURE RECURRED AS WIRES WERE FOUND CHEWED IN THE VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHOM INFORMED HIM THAT CHIPMUNKS WERE ENTERING THE VEHICLE THROUGH THE VENTILATION SYSTEM. THE CONTACT STATED THAT THERE WAS NO GRILL ON THE FRONT OF THE VEHICLE WHICH WAS ALLOWING THE RODENTS IN THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS INFORMED BY THE DEALER THAT THE FAILURE WAS NOT COVERED UNDER WARRANTY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.

Dec 2, 2020 10,000 mi

TL* THE CONTACT OWNS A 2018 BMW 320I. THE CONTACT STATED THAT RODENTS WERE FOUND EATING THE WIRES IN THE ENGINE COMPARTMENT. THE CONTACT STATED THAT THE DRIVER SIDE SPEAKERS WERE EMITTING A LOUD NOISE. THE VEHICLE WAS TAKEN TO PAUL MILLER BMW (1515 NJ-23, WAYNE, NJ 07470) WHERE NO FAILURE WAS DIAGNOSED HOWEVER, THE SPEAKER AND WIRES WERE REPLACED. THE CONTACT STATED THAT THE FAILURE RECURRED AS WIRES WERE FOUND CHEWED IN THE VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHOM INFORMED HIM THAT CHIPMUNKS WERE ENTERING THE VEHICLE THROUGH THE VENTILATION SYSTEM. THE CONTACT STATED THAT THERE WAS NO GRILL ON THE FRONT OF THE VEHICLE WHICH WAS ALLOWING THE RODENTS IN THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS INFORMED BY THE DEALER THAT THE FAILURE WAS NOT COVERED UNDER WARRANTY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.

Sep 1, 2020 13,230 mi

INCE DECEMBER OF 2019 I HAVE HAD CONTINUOUS PROBLEMS WITH MY CAR AND MY IPHONE. I HAVE RESPONSIBLY GONE TO DEALERSHIP FAR TOO MANY TIMES TO HAVE THIS REPAIRED. CALLS HAVE DROPPED WHILE I'M ON THE PHONE WITH CLIENTS WHO ARE EMOTIONALLY FRAGILE. (I AM A THERAPIST ). THE CALLS CONTINUALLY DROPPED AND AFTER LOOKING AT THE ISSUE THE SERVICE DEPT DEALERSHIP TOLD ME IT WAS MY PHONE. I WENT TO APPLE AND GOT A BRAND NEW TELEPHONE AND THE ISSUE HAPPENED AGAIN. SO CLEARLY IT WASN'T MY PHONE. THEY REPLACED SOME PARTS BUT I HAVEN'T DRIVEN MY CAR DUE TO COVID. I GOT IN THE CAR TO FIND MY MUSIC FROM MY TELEPHONE NO LONGER PLAYS THROUGH THE STEREO AS IT DID PRIOR. BMW HAS ADMITTED TO ME THEY HAVE AN ELECTRICAL ISSUES WITH THE 2018 BMW AND COMPARABILITY OF THE IPHONE. THE DEALERSHIP HAD A RESPONSIBILITY TO DISCLOSE THIS WHEN I LEASED THE CAR THE OMITTED THIS IMPORTANT INFORMATION THAT WOULD CAUSE ME TO PAUSE IN LEASING IT AS ITS IMPERATIVE TO MY JOB AND BUSINESS TO BE ABLE TO TALK AND RECUR VERY CALLS FROM CLIENTS. I TRIED TO RESOLVE THIS WITH BMW CORP AND THEY OFFERED NO MONITORY OR ANY RESOLUTION FOR MY UNREASONABLE NUMBER OF TRIPS TO THE DEALERSHIP, FOR INCONVENIENCING MENTALLY FRAGILE PEOPLE AND MY TIME. THEY ALSO DID NOT DISCLOSE THIS INFORMATION THEY CLEARLY ARE AWARE OF WHEN I LEASED THE VEHICLE.

Sep 1, 2020 13,230 mi

INCE DECEMBER OF 2019 I HAVE HAD CONTINUOUS PROBLEMS WITH MY CAR AND MY IPHONE. I HAVE RESPONSIBLY GONE TO DEALERSHIP FAR TOO MANY TIMES TO HAVE THIS REPAIRED. CALLS HAVE DROPPED WHILE I'M ON THE PHONE WITH CLIENTS WHO ARE EMOTIONALLY FRAGILE. (I AM A THERAPIST ). THE CALLS CONTINUALLY DROPPED AND AFTER LOOKING AT THE ISSUE THE SERVICE DEPT DEALERSHIP TOLD ME IT WAS MY PHONE. I WENT TO APPLE AND GOT A BRAND NEW TELEPHONE AND THE ISSUE HAPPENED AGAIN. SO CLEARLY IT WASN'T MY PHONE. THEY REPLACED SOME PARTS BUT I HAVEN'T DRIVEN MY CAR DUE TO COVID. I GOT IN THE CAR TO FIND MY MUSIC FROM MY TELEPHONE NO LONGER PLAYS THROUGH THE STEREO AS IT DID PRIOR. BMW HAS ADMITTED TO ME THEY HAVE AN ELECTRICAL ISSUES WITH THE 2018 BMW AND COMPARABILITY OF THE IPHONE. THE DEALERSHIP HAD A RESPONSIBILITY TO DISCLOSE THIS WHEN I LEASED THE CAR THE OMITTED THIS IMPORTANT INFORMATION THAT WOULD CAUSE ME TO PAUSE IN LEASING IT AS ITS IMPERATIVE TO MY JOB AND BUSINESS TO BE ABLE TO TALK AND RECUR VERY CALLS FROM CLIENTS. I TRIED TO RESOLVE THIS WITH BMW CORP AND THEY OFFERED NO MONITORY OR ANY RESOLUTION FOR MY UNREASONABLE NUMBER OF TRIPS TO THE DEALERSHIP, FOR INCONVENIENCING MENTALLY FRAGILE PEOPLE AND MY TIME. THEY ALSO DID NOT DISCLOSE THIS INFORMATION THEY CLEARLY ARE AWARE OF WHEN I LEASED THE VEHICLE.

Jul 18, 2019 9,000 mi

THIS CAR DOESN'T HAVE A WAY FOR DRIVERS TO PUT THE GEAR IN NEUTRAL IF THE ELECTRICAL PANEL AND THE ENGINE IS DEAD. I WAS IN THE FLOODED AREA IN THE MIDDLE OF THE ROAD AND FELT SCARED WHEN BIG TRUCKS PASSED ME SIDE BY SIDE. EVEN THE SHERIFF WHO HELPED ME COULDN'T FIND IT IN THE OWNERS MANUAL. I HAVE A 12 MONTHS OLD GRANDSON AND I DON'T FEEL SAFE DRIVING THIS CAR.

Jul 18, 2019 9,000 mi

THIS CAR DOESN'T HAVE A WAY FOR DRIVERS TO PUT THE GEAR IN NEUTRAL IF THE ELECTRICAL PANEL AND THE ENGINE IS DEAD. I WAS IN THE FLOODED AREA IN THE MIDDLE OF THE ROAD AND FELT SCARED WHEN BIG TRUCKS PASSED ME SIDE BY SIDE. EVEN THE SHERIFF WHO HELPED ME COULDN'T FIND IT IN THE OWNERS MANUAL. I HAVE A 12 MONTHS OLD GRANDSON AND I DON'T FEEL SAFE DRIVING THIS CAR.