High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
[XXX] - Purchase vehicle, odometer 109,803. 11/2019 - Car went into limp mode while driving on highway. Towed to BMW dealership and was advised needed new engine, at the time it only had 123,661 miles on it. Towed to EurAuto Shop for installation of replacement engine. 02/2020- The shop replaced the ceased OEM engine with a 2015 engine, with only 60,000 miles on it. EurAuto Shop tore down OEM engine and confirmed the timing chain guide broke, resulting in jumped timing and caused valve to hit piston. Total cost for engine replacement $6,641.49. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
12/2023 - Sewell BMW replaced EGR, all H/P fuel lines at injectors due to corrosion, injector harness due to heat damage to the wire jackets, cracked coolant pipe. At 145,976 that's an additional 22,315 miles on the 60,000 mile 2015 replacement engine. Total repair costs $3,939.45. 08/23/2024 - Passed inspection, odometer 149,701. 09/09/2024- Only 2 weeks later an estimate of 4,000 miles after replacing injector harness and H/P fuel lines, engine went up in flames, reason unknown. Pictures attached, vehicle was a total loss.
[XXX] - Purchase vehicle, odometer 109,803. 11/2019 - Car went into limp mode while driving on highway. Towed to BMW dealership and was advised needed new engine, at the time it only had 123,661 miles on it. Towed to EurAuto Shop for installation of replacement engine. 02/2020- The shop replaced the ceased OEM engine with a 2015 engine, with only 60,000 miles on it. EurAuto Shop tore down OEM engine and confirmed the timing chain guide broke, resulting in jumped timing and caused valve to hit piston. Total cost for engine replacement $6,641.49. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
12/2023 - Sewell BMW replaced EGR, all H/P fuel lines at injectors due to corrosion, injector harness due to heat damage to the wire jackets, cracked coolant pipe. At 145,976 that's an additional 22,315 miles on the 60,000 mile 2015 replacement engine. Total repair costs $3,939.45. 08/23/2024 - Passed inspection, odometer 149,701. 09/09/2024- Only 2 weeks later an estimate of 4,000 miles after replacing injector harness and H/P fuel lines, engine went up in flames, reason unknown. Pictures attached, vehicle was a total loss.
MY VEHICLE CURRENTLY HAS AN EGR PROBLEM BUT FOR SOME REASON ISN'T COVERED UNDER THE RECALL... SOMETIMES MY FRONT PASSENGER DOOR WILL NOT OPEN! LIKE AT ALL! I WILL HAVE TO HIT THE UNLOCK BUTTON MULTIPLE TIMES BEFORE I CAN OPEN THE DOOR. MY DEF WAS FILLED WITH THE CORRECT FLUID AT THE APPROPRIATE TIME ABOUT 1K MILES AGO. SUDDENLY AS I'M DRIVING DOWN THE ROAD A LIGHT APPEARED THAT SAYS INCORRECT FLUID ADDED NO START AFTER XXX MILES. NOW VEHICLE WILL NO LONGER START. AFTER SEARCHING THE WEB OTHERS HAVE HAD THIS ISSUE CONNECTED TO NOX SENSOR. TAKING TO SHOP HOPEFULLY COVERED SINCE NOX SENSOR WAS JUST REPLACED FROM A RECALL.
MY VEHICLE CURRENTLY HAS AN EGR PROBLEM BUT FOR SOME REASON ISN'T COVERED UNDER THE RECALL... SOMETIMES MY FRONT PASSENGER DOOR WILL NOT OPEN! LIKE AT ALL! I WILL HAVE TO HIT THE UNLOCK BUTTON MULTIPLE TIMES BEFORE I CAN OPEN THE DOOR. MY DEF WAS FILLED WITH THE CORRECT FLUID AT THE APPROPRIATE TIME ABOUT 1K MILES AGO. SUDDENLY AS I'M DRIVING DOWN THE ROAD A LIGHT APPEARED THAT SAYS INCORRECT FLUID ADDED NO START AFTER XXX MILES. NOW VEHICLE WILL NO LONGER START. AFTER SEARCHING THE WEB OTHERS HAVE HAD THIS ISSUE CONNECTED TO NOX SENSOR. TAKING TO SHOP HOPEFULLY COVERED SINCE NOX SENSOR WAS JUST REPLACED FROM A RECALL.
WHILE DRIVING, MESSAGE DISPLAYED "DRIVETRAIN MALFUNCTION, DRIVE CAUTIOUSLY" CAR LOST POWER, BUT I MADE IT TO SHOULDER. WHILE CALLING FOR HELP, I NOTICED THICK GREY SMOKE FILLING THE CAR. I EXITED VEHICLE THEN NOTICED FLAMES COMING FROM UNDER THE HOOD ON THE DRIVERS SIDE. CAR COMPLETELY BURNED
WHILE DRIVING, MESSAGE DISPLAYED "DRIVETRAIN MALFUNCTION, DRIVE CAUTIOUSLY" CAR LOST POWER, BUT I MADE IT TO SHOULDER. WHILE CALLING FOR HELP, I NOTICED THICK GREY SMOKE FILLING THE CAR. I EXITED VEHICLE THEN NOTICED FLAMES COMING FROM UNDER THE HOOD ON THE DRIVERS SIDE. CAR COMPLETELY BURNED
11.3.17 CAR CAUGHT ON FIRE WHILE DRIVING. TOTAL LOSS. CAR LOST POWER. MESSAGE WAS DISPLAYED "DRIVETRAIN MALFUNCTION, DRIVE CAUTIOUSLY" PULLED TO SIDE OF HIGHWAY, CAR WAS ENGULPHED IN FLAMES WITHIN 5 MINUTES.
11.3.17 CAR CAUGHT ON FIRE WHILE DRIVING. TOTAL LOSS. CAR LOST POWER. MESSAGE WAS DISPLAYED "DRIVETRAIN MALFUNCTION, DRIVE CAUTIOUSLY" PULLED TO SIDE OF HIGHWAY, CAR WAS ENGULPHED IN FLAMES WITHIN 5 MINUTES.
GOING ABOUT 60MPH, MY CAR COMPLETELY LOSES POWER AND SHUTS DOWN. POWER TRAIN MALFUNCTION LOSS OF POWER FLASH ON THE SCREEN. IVE HAD THE CAR FOR 20 DAYS, AND AT 52000 MILES. 2000 OVER MY WARRANTY. BMW IS AUOTIBG NE $5,000 TO FIX THE HIGH PRESSURE FUEL PUMP AND SYSTEM, FUEL RAIL SENSOR, AND FUEL RAIL PRESSURE VALVE WHICH ALL ULTIMATELY WORK TOGETHER. BUT BMW HAS ALREADY RECALLED ALL OTHER 2014 328 MODELS FOR THE EXACT SAME FUEL PUMP PROBLEMS IM HAVING EXCEPT THE 328D MODEL WAS THE ONLY ONE LEFT OUT????! BMW MAKES VERY FEW OF THESE MODELS TO BEGIN WITH, SO NATURALLY THERE ARENT GOING TO VE AS MANY COMPLAINTS WITH THE 328D IF THERE ARE FEWER PRODUCED. ITS COMMON SENSE. LOOKING THROUGH THE COMPLAINTS ON SAFECAR.GOV 98% OF THE COMPLAINTS ON THE CAR ULTIMATELY COME TO SOME SORT OF FUEL SYSTEM FAILURE CAUSING LOSS OF POWER AND TOTAL SHUT DOWN. AT 60 MPH AND 2 BABIES IN MY BACK SEAT IT WAS MORE THAN SCARY. IM DISGUSTED WITH BMW LEAVING OUT AND NOT RECALLING THE 328D WHEN THEY DID ALL THE OTHERS. I MEAN WHAT DOES IT TAKE TO GET SOME ANSWERS AROUND HERE ON THIS WHEN THERE ARE MULTIPLE UPON MULTIPLE COMPLAINTS?? I MEAN I GOT ON MY PHONE IMMEDIATELY AND DIAGNOSED THE PROBLEM BEFORE SOS EVEN CAME ON MY SPEAKERS JUST OFF OF THE TERRIBLE REVIEWS AND COMPLAINTS PEOPLE ARE SAYING OFF THE INTERNET ALONE! THE BMW SERVICE CENTER ALSO TOLD ME ALL OF THAT EXACT YEAR AND MODEL THAT THEY HAVE HAD IN THERE LATELY HAVE BEEN DUE TO THE SAME ISSUE!! THIS IS A COST I CANNOT EVEN AFFORD AT THE MOMENT, ESPECIALLY FOR A VEHICLE 2000 MILES OUT OF WARRANTY. AND IS BASICALLY A BRAND NEW CAR AND TO ALREADY BE FAULTY?? I'M AFRAID TO EVEN DRIVE IT AGAIN ONCE IT DOES GET FIXED, BEING THAT THEY ARE REPLACING THE PARTS THAT JUST FAILED!! WITH THE EXACT SAME PARTS?!!! WHAT TO JUST FAIL AGAIN, AND TAKE THE CHANCE OF NEXT TIME ON A BUSY ROAD WHEN IT SHUTS DOWN,ACTUALLY HAVING A COLLISON WITH A VEHICLE INSTEAD?!
GOING ABOUT 60MPH, MY CAR COMPLETELY LOSES POWER AND SHUTS DOWN. POWER TRAIN MALFUNCTION LOSS OF POWER FLASH ON THE SCREEN. IVE HAD THE CAR FOR 20 DAYS, AND AT 52000 MILES. 2000 OVER MY WARRANTY. BMW IS AUOTIBG NE $5,000 TO FIX THE HIGH PRESSURE FUEL PUMP AND SYSTEM, FUEL RAIL SENSOR, AND FUEL RAIL PRESSURE VALVE WHICH ALL ULTIMATELY WORK TOGETHER. BUT BMW HAS ALREADY RECALLED ALL OTHER 2014 328 MODELS FOR THE EXACT SAME FUEL PUMP PROBLEMS IM HAVING EXCEPT THE 328D MODEL WAS THE ONLY ONE LEFT OUT????! BMW MAKES VERY FEW OF THESE MODELS TO BEGIN WITH, SO NATURALLY THERE ARENT GOING TO VE AS MANY COMPLAINTS WITH THE 328D IF THERE ARE FEWER PRODUCED. ITS COMMON SENSE. LOOKING THROUGH THE COMPLAINTS ON SAFECAR.GOV 98% OF THE COMPLAINTS ON THE CAR ULTIMATELY COME TO SOME SORT OF FUEL SYSTEM FAILURE CAUSING LOSS OF POWER AND TOTAL SHUT DOWN. AT 60 MPH AND 2 BABIES IN MY BACK SEAT IT WAS MORE THAN SCARY. IM DISGUSTED WITH BMW LEAVING OUT AND NOT RECALLING THE 328D WHEN THEY DID ALL THE OTHERS. I MEAN WHAT DOES IT TAKE TO GET SOME ANSWERS AROUND HERE ON THIS WHEN THERE ARE MULTIPLE UPON MULTIPLE COMPLAINTS?? I MEAN I GOT ON MY PHONE IMMEDIATELY AND DIAGNOSED THE PROBLEM BEFORE SOS EVEN CAME ON MY SPEAKERS JUST OFF OF THE TERRIBLE REVIEWS AND COMPLAINTS PEOPLE ARE SAYING OFF THE INTERNET ALONE! THE BMW SERVICE CENTER ALSO TOLD ME ALL OF THAT EXACT YEAR AND MODEL THAT THEY HAVE HAD IN THERE LATELY HAVE BEEN DUE TO THE SAME ISSUE!! THIS IS A COST I CANNOT EVEN AFFORD AT THE MOMENT, ESPECIALLY FOR A VEHICLE 2000 MILES OUT OF WARRANTY. AND IS BASICALLY A BRAND NEW CAR AND TO ALREADY BE FAULTY?? I'M AFRAID TO EVEN DRIVE IT AGAIN ONCE IT DOES GET FIXED, BEING THAT THEY ARE REPLACING THE PARTS THAT JUST FAILED!! WITH THE EXACT SAME PARTS?!!! WHAT TO JUST FAIL AGAIN, AND TAKE THE CHANCE OF NEXT TIME ON A BUSY ROAD WHEN IT SHUTS DOWN,ACTUALLY HAVING A COLLISON WITH A VEHICLE INSTEAD?!
UNSAFE HEADLIGHTS NOT ABLE TO SEE AT HIGHWAY SPEEDS AND INPOSSIBLE TO CHANGE HEADLIGHT BULBS AND HIGHBEAM BULBS WITHOUT SPECIAL TOOLS AND OR DANMADE TO HANDS. NON TECHNICAL PERSONAL IMPOSSIBLE TO CHANGE OR GET CHANGED. LIGHT OUT PUT IS DANGER THIS VEHICLE IS UNSAFE TO DRIVE AT NIGHT
UNSAFE HEADLIGHTS NOT ABLE TO SEE AT HIGHWAY SPEEDS AND INPOSSIBLE TO CHANGE HEADLIGHT BULBS AND HIGHBEAM BULBS WITHOUT SPECIAL TOOLS AND OR DANMADE TO HANDS. NON TECHNICAL PERSONAL IMPOSSIBLE TO CHANGE OR GET CHANGED. LIGHT OUT PUT IS DANGER THIS VEHICLE IS UNSAFE TO DRIVE AT NIGHT
ON OCTOBER 26, 2014 AT APPROX. 5:00 PM EST, MY WIFE HAD PULLED OUR CAR, LISTED ABOVE, INTO OUR NEIGHBOR'S DRIVEWAY AFTER A SMALL TRIP. AS SOON AS SHE PARKED THE CAR, SHE NOTICED SMOKE COMING FROM UNDER THE HOOD OF THE BMW. WITHIN A FEW MINUTES, THE CAR WAS ENGULFED IN FLAMES. THE FIRE STARTED UNDER THE HOOD AND COMPLETELY ENGULFED THE FRONT END, MELTED THE ENGINE COMPARTMENT AND DESTROYED OUR CAR AND NEIGHBORS GARAGE SIDING AND DRIVEWAY. THIS WAS A BRAND NEW BMW PURCHASED IN AUGUST 2014. *TR
ON OCTOBER 26, 2014 AT APPROX. 5:00 PM EST, MY WIFE HAD PULLED OUR CAR, LISTED ABOVE, INTO OUR NEIGHBOR'S DRIVEWAY AFTER A SMALL TRIP. AS SOON AS SHE PARKED THE CAR, SHE NOTICED SMOKE COMING FROM UNDER THE HOOD OF THE BMW. WITHIN A FEW MINUTES, THE CAR WAS ENGULFED IN FLAMES. THE FIRE STARTED UNDER THE HOOD AND COMPLETELY ENGULFED THE FRONT END, MELTED THE ENGINE COMPARTMENT AND DESTROYED OUR CAR AND NEIGHBORS GARAGE SIDING AND DRIVEWAY. THIS WAS A BRAND NEW BMW PURCHASED IN AUGUST 2014. *TR