2014 BMW 328D Engine Problems

a check engine light came on codes say it's the EGR valve and cooler dealer states since recalls are vin related there was not much they can do recall states its based by manufactured day not vin

Check engine light came on and codes suggest it's the egr valve and cooler may be leaking

[XXX] - Purchase vehicle, odometer 109,803. 11/2019 - Car went into limp mode while driving on highway. Towed to BMW dealership and was advised needed new engine, at the time it only had 123,661 miles on it. Towed to EurAuto Shop for installation of replacement engine. 02/2020- The shop replaced the ceased OEM engine with a 2015 engine, with only 60,000 miles on it. EurAuto Shop tore down OEM engine and confirmed the timing chain guide broke, resulting in jumped timing and caused valve to hit piston. Total cost for engine replacement $6,641.49. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

12/2023 - Sewell BMW replaced EGR, all H/P fuel lines at injectors due to corrosion, injector harness due to heat damage to the wire jackets, cracked coolant pipe. At 145,976 that's an additional 22,315 miles on the 60,000 mile 2015 replacement engine. Total repair costs $3,939.45. 08/23/2024 - Passed inspection, odometer 149,701. 09/09/2024- Only 2 weeks later an estimate of 4,000 miles after replacing injector harness and H/P fuel lines, engine went up in flames, reason unknown. Pictures attached, vehicle was a total loss.

There was a recall to replace EGR cooler on this car. Dealer replaced with same defective design EGR cooler. BMW is not putting any effort in redesigning EGR cooler and install that one in customer's cars. We are again risking our lives with new but defective design EGR cooler.

stall/loss of power while entering highway on ramp. Engine died and would not restart. After inspecting car found the gas tank to be filled with metal shavings which is indicative of a failed high pressure fuel pump. My year make and model vehicle has a recall on the HPFP for the same reason but my VIN was supposedly not affected.

The contact owns a 2014 BMW 328D. The contact stated while driving at an undisclosed speed, there was exhaust fumes inside the cabin of the vehicle. The vehicle was taken to the dealer, where the engine was flushed; however, the failure recurred. The contact related the failure to NHTSA Campaign Number: 21V907000 (Fuel System, Diesel). The manufacturer was not made aware of the failure. The failure mileage was approximately 121,000.

Mileage: 121,000

While driving on the freeway at a high rate of speed in Pensacola, FL, my 2014 BMW 328d broke down. After several attempts to restart, the car was started in "limp mode" and we took it to a certified independent BMW mechanic, but could only drive at about 20mph in traffic with hazard lights flashing. Multiple error codes / mechanic inspection diagnosed a malfunction of the exhaust system overheating, which was melting the intake manifold. We towed the car the BMW dealership in Fort Walton Beach, FL. The service technician confirmed the problem in writing, "The tech did find the intake melted." Also, the vehicle had been losing coolant for several weeks, but the coolant was not dripping onto the ground, indicating a leak within the system. Here is where my problems begin. There are several recalls and an extended warranty that would would fix the issue, as the independent mechanic told me. They are: 1) Recall Campaign 18V-755: Exhaust Gas Recirculation (EGR) Cooler Inspection; 2) Recall 21V-907: Exhaust Gas Recirculation (EGR) Cooler N57T High Temperature; 3) SIB 01 05 20: N47T/N57T EGR Cooler Ltd Wty Extension to 10 years without mileage limit. My car was built to US spec, and sold via U.S. Military sales in Germany (I'm Active Duty USAF). I was relocated to Florida, and brought the car with me. When this happened, I was told to register my car with BMW North America to get into their warranty validation system, and I did so. However, my car does not show up as needing any recalls or warranty work, likely because it was sold in Europe. As such, the dealer wants me to pay in excess of $3,000 to fix the problem. Both an independent mechanic and dealer technician have identified the previously-known safety problems as the cause of my car's breakdown on the freeway. I am in desperate need of help to get this fixed, as I've had to rent a car for weeks, and multiple calls to BMW North America and dealership visits have produced zero progress.

DEF SCR Active Tank Fluid Level sensor fails. BMW requires entire replacement of the Active Tank for $1200 parts + $1500 for labor. This is a ridiculous repair since Volkswagen sells a repair kit for the Active Tank fluid sensor for just ~$300 in their diesel. Given the high failure rates of the Active Tank fluid sensor present throughout BMW diesel line-up in the USA, BMW should instead provide a repair kit to avoid such an expensive repair. The 335d and X5d had such high failure rates of the active tanks, that the extended warranties were provided to owners 120K/10years.

I recently got the EGR cooler replaced as part of the recall campaign safety issue, after my repair, a very strong smell of fuel and exhaust was coming into my car cabin, when I reported to BMW they said it should burn off - that it wasn’t an issue. I took it a master technician to diagnose and inspect my car and he found that the turbo waster gate was leaking caused by all of the buildup of carbon and soot from a faulty EGR cooler. I brought this up to the dealership, and they said unfortunately this problem is not covered. I’m escalating this issue because this is a majority safety and health risk, and BMW is not taking responsibility to fix the problem.

From purchasing this vehicle form Autohaus of Orlando, there was no such mention of this open safety recall at all. In fact, I believe the Check Engine Light had been tampered with, as it was not on, but immediately came on a couple days later. On the CARFAX, it is listed as a Manufacturer Safety Recall on 11/19/2021: "- Recall #21V-907:404 - EXHAUST GAS RECIRCULATION (EGR) COOLER - Status: Remedy Not Available - Need more information about this recall? Find an authorized BMW dealer, email [email protected], or call 1-800- 525-7417" 200 miles from the car dealership, the car broke down as it was rapidly leaking engine coolant, it was inoperable and ran very hot, creating the potential cause of a fire. I had to take it to the nearest BMW dealership, which was BMW of Albany in Albany, GA. They fixed the coolant leak hose, which appears to be related to the open recall, and made note of the open recall. But did nothing to fix it. It was one day after the service from their shop where the check engine light came on, and I asked them about it, and Caroline from BMW Albany said: "Spoke to the technician, it says it is probably related to the recall for your vehicle that there isn't a fix for (the open recall you and I had discussed on the vehicle)- he says you could clear the code but it would probably just come back on with time. He says its also difficult to tell from that fault code --Caroline Eva BMW of Albany" I asked "what should I do about it" and got no response back. Message even says "read" On 8/31/2022, I took it into Fields BMW in Daytona Beach, FL for a separate service, and they did not fix this issue either. On NHTSA.gov, it states the following: "If the manufacturer has failed or is unable to remedy this safety recall for your vehicle in a timely manner, please contact the NHTSA Vehicle Safety Hotline at: 1-888-327-4236 or TTY: 1-800-424-9153 or file an online complaint with NHTSA." There has been no remedy in over a year and a half.

SCR Active Tank no longer reads Urea, BMW ISTA diagnostic code 805256 8051B5--Return pump: taught in volume is outside the permitted range

There is a known Engine Timing Chain problem with this make and model of vehicle. These timing chains tend to fail and fail sometimes quite early. Repair of these engine timing chains is prohibitively expensive. NHTSA should investigate and determine that a recall should be required to ensure that these timing chains don't fail prematurely or are replaced by the manufacturer when they do so.

I was in a busy Freeway driving & Now my 2014 Bmw 328 D high pressure fuel failed which caused me to stall and be stuck in the middle of the freeway which also almost made me cause like 10 car crashes it was sorry scary but lucky police helped out and other driver where also caution

Timing chain snapped and blew the engine, no warning at all. more than 60+ miles from home

ENGINE NEEDS TO BE REPLACED. BAD TIMING CHAIN. THERE IS CURRENTLY CLASS ACTION LAWSUIT WITH MY EXACT YEAR FOR 328I BUT I AM 328D. FROM MY RESEARCH IT APPEARS THE DIESEL MODELS HAVE EXPERIENCED MORE PROBLEMS THAN GAS ENGINES. EUROPE HAS DONE A RECALL WITH DIESEL ENGINES DUE TO THIS ISSUE. WHY NOT IN USA? THIS NEEDS TO BE COVERED AND ADDRESSED. I MAINTAINED MY VEHICLE FLAWLESSLY THE ENTIRE PERIOD. SINCE BMW KNEW OF THIS ISSUE THE WARRANTY SHOULD HAVE BEEN COVERED UP TO 150K MILES. I WAS QUOTED $21,000 FOR NEW ENGINE, WHICH IS $5,000 MORE THAN ITS WORTH BEING VERY GENEROUS WITH VALUE. THIS IS UNACCEPTABLE. I ACTUALLY WANTED BUY ANOTHER BMW AS I JUST LISTED VEHICLE FOR SALE DAYS BEFORE THIS HAPPENED. IM GLAD I DIDNT SELL MY CAR EVEN THOUGH IM AT A REAL FINANCIAL LOSS HERE. IT WOULDN'T BE RIGHT. BMW WASNT RIGHT TO CONCEAL THIS IN FIRST PLACE. I WOULD HAVE PAID FOR REPLACEMENT PARTS. NOW THEY WANT CAPITALIZE ON NEW ENGINE PARTS AND LABOR. THIS CANNOT BE ALLOWED. DIESEL VEHICLES MUST BE ADDED TO RECALL.

Mileage: 85,000

I HAVE A 2014 328D F31 THREE WEEKS AGO WHILE TURNING INTO A PARKING SPOT AT A GROCERY STORE PARKING LOT AT LOW SPEED, MY 328D SHIFTED TO P MID TURN, AND THE ENGINE SHUT OFF. UPON TRYING TO RESTART IT, IT WOULD CRANK BUT NOT TURN OVER. (THANKFULLY, I WAS IN A PARKING LOT AND GOING AT SLOW SPEED - AND NOT ON THE INTERSTATE). WE HAD TO MANUALLY GET IT SHIFTED INTO NEUTRAL TO BE ABLE TO PUSH IT INTO A PARKING SPOT. UPON FURTHER INSPECTION, IT WAS DETERMINED THAT THE HIGH PRESSURE FUEL PUMP HAS FAILED. (THANKFULLY IT DOESN'T APPEAR TO BE DISINTEGRATED AS SOME OTHERS HAVE REPORTED). ALL OPEN RECALLS HAVE BEEN REPAIRED. THIS VEHICLE HAS BEEN VERY WELL MAINTAINED, AND GREAT EFFORTS HAVE BEEN TAKEN TO ENSURE ONLY QUALITY, FRESH DIESEL HAS BEEN PUMPED IN THE CAR. BMW HAS OFFERED AN EXTENDED WARRANTY FOR THIS (NOT CHEAP) PART. HOWEVER, IT'S ONLY UP TO 10 YEARS OR 120,000 MILES, AND MY VEHICLE IS AT 128,000. I AM INCREDIBLY GRATEFUL THAT NO ONE WAS HURT, INJURED, OR WORSE IN THIS INCIDENT. BUT GIVEN THE HIGH FREQUENCY OF THIS HAPPENING AMONGST OTHER 328D OWNERS, AND THE SAFETY IMPLICATIONS (MANY TIMES ON THE INTERSTATE), I WOULD EXPECT THAT BMW WOULD RECALL THIS VEHICLE AND GET THESE PARTS REPLACED BEFORE ANYTHING WORSE HAPPENS. IT HAPPENED QUICKLY AND SUDDENLY WITH NO PRIOR PERFORMANCE WARNINGS, CODES, OR LIGHTS. IN FACT WHEN RUNNING A FOXWELL SCHWABEN 14020SCH SCANNER, NO CODES ARE BEING RETURNED. AN ADDITIONAL SAFETY CONCERN OF COURSE IS THAT THIS PROBLEM IS NOT PREVENTABLE WITH TRADITIONAL DIAGNOSTICS. MY GOOGLE RESEARCH SHOWS THE BOSCH FUEL PUMP WAS RECALLED IN OTHER MODELS, BUT THE RECALL EXEMPTED THE DIESEL VARIANTS. I CAN'T IMAGINE AN ITEM PRONE TO FAILURE, THAT'S NOT LISTED ON A REPLACEMENT SCHEDULE. THERE ARE MULTIPLE LAWSUITS OUT THERE ON THE BOSCH CP4 FUEL PUMPS. (HOWEVER CP4.2 SEEMS TO BE MORE RELIABLE THAN THE CP4.1).

Mileage: 128,000

TL* THE CONTACT OWNS A 2014 BMW 328D. THE CONTACT STATED WHILE DRIVING AT 5 MPH, WHEN THE VEHICLE STALLED. THE CONTACT STATED UNKNOWN RED ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO LOCAL DEALER BMW OF RIVERSIDE LOCATED AT 3060 ADAMS ST, RIVERSIDE, CA 92504, (951) 373-5000, WHERE IT WAS DIAGNOSED WITH NEEDING THE FUEL SYSTEM REPLACED. THE VEHICLE WAS REPAIRED HOWEVER THE CONTACT STATED HE CONTINUED TO EXPERIENCE THE FAILURE. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 70,000. *LN CONSUMER SAYS THAT THE SECOND TIME THE FAILURE OCCURRED HIS WIFE WAS DRIVING ON THE FREEWAY. THE FAILURE MILEAGE WAS 90,000. THE MANUFACTURER CREATED AN EXTENDED WARRANTY FOR THE ISSUE. *DL

Mileage: 70,000

I HAVE A 2014, 328D X-DRIVE. I'M THE ORIGINAL OWNER. I HAVE TAKEN MY CAR INTO THE DEALER SEVERAL TIMES FOR A ENGINE LIGHT AND THE SMELL OF EXHAUST FUMES WHEN I START THE CAR. THE EXHAUST FUMES ARE VERY BAD. IF I START IT WITH THE AIR SYSTEM AT OFF I WILL NOT GET IT. THIS IS ONLY AT A STAND STILL AND THE WORST WHEN THE CARS STARTED. THE DEALER HAS DONE OVER $4000 IN REPAIRS AND HAVE REPLACED MANY FUEL INJECTORS. ONE OF THE REPAIRS THE MANIFOLD MELTED TO THE FUEL INJECTORS AND THEY REPLACED ALL. I'M STILL GETTING THE FUMES. VERY DISAPPOINTED BMW CUSTOMER SERVICE IS HORRIBLE. THEY ONLY TELL ME TO SEE MY DEALER. THEY SAY THEY WILL START A REPORT. NOTHING HAS BEEN DONE AND I'M STUCK WITH A CAR I LIKE VERY MUCH BUT NEED HELP GETTING EXHAUST FROM ENTERING THE CABIN FROM THE ENGINE AREA. *TR

Mileage: 110,000

I RECEIVED A LETTER FROM BMW STATING AN EGR COOLER RECALL WAS ISSUED FOR MY VEHICLE. I TOOK THE VEHICLE INTO BELLEVUE BMW AFTER SMELLING DIESEL INSIDE THE PASSENGER CABIN. THEY KEPT THE VEHICLE OVER NIGHT AND HAD ME RENT A VEHICLE WHILE THEY KEPT THE CAR OVERNIGHT. UPON RETURNING I WAS TOLD THAT MY EGR COOLER DID IN FACT NEED REPLACING. I WAS INFORMED THAT THEY WOULD NOT BE FIXING THE PROBLEM AT THAT TIME BECAUSE THEY HAD A CATCHY LEGAL BLIND TO HIDE BEHIND. ' NO REMEDY AT THIS TIME'. THE SIMPLE TRUTH IS THEY COULD OF SOLD ME THE NEW EGR COOLER. BUT THEY CHOSE NOT TO DO THAT EITHER. I ASKED THE SERVICE ADVISER IF IT WAS SAFE TO DRIVE AND HE ASSURED ME IT WAS. AS IT TURNS OUT HE LIED TO ME. A SHORT TIME LATER THE WHILE DRIVING ON THE INTERSTATE THE INTAKE MANIFOLD CAUGHT FIRE. THERE WAS SMOKE AND A BLACK SOOT BELLOWING OUT FROM BEHIND THE CAR AND WHEN I GOT PULLED OFF THE ROAD LARGE AMOUNTS OF THICK BLACK SMOKE BILLOWED OUT FROM UNDER THE HOOD. I CALLED FOR A TOW TRUCK AND HAD IT REPAIRED AT AN APPROVED REPAIR FACILITY. 2400.00 LATER THE CAR WAS BACK ON THE ROAD FOR A SHORT TIME. A SHORT WHILE LATER I GOT TO WORK AND NOTICED A LOUD CLICKING SOUND FROM THE ENGINE. TOOK THE CAR BACK TO BELLEVUE BMW AND THEY TRIED TO TELL ME THE SHOP WHERE I WAS GETTING MY OIL CHANGES DONE WERE NOT CHANGING MY OIL. THIS DELIBERATE ATTEMPT TO MISDIRECT FAULT FROM KNOWINGLY PUTTING ME IN A POSITION TO BE HARMED FROM DECEITFUL BUSINESS PRACTICES AND BLATANT DISREGARD FOR MY SAFETY IS TRULY DISTURBING AND WOEFULLY DISAPPOINTING. GLIBLY I WAS TOLD IT WOULD COST 26000.00 TO REPLACE THE ENGINE YET NOTHING LIKE AN ACTUAL PAPER REPAIR ESTIMATE WAS PRODUCED. ARE THESE PEOPLE JUST MAKING THIS STUFF UP AS THEY GO ALONG? MY HOPE IS THAT OTHER PEOPLE CAN READ THIS AND FILE MORE COMPLAINTS. AFTER READING ABOUT ALL THE LAWSUITS AND CHICANERY I CAN HONESTLY SAY I WOULD NEVER OF BOUGHT THIS CAR. *TR

Mileage: 140,000

SMELLING EXHAUST ENGINE LIGHT CAME ON. TOOK TO BMW DEALER THEY SAID MY FUEL INJECTORS WERE LEAKING AND HAVE MELTED TO THE MANIFOLD. I ASKED AND MADE A COMPLAINT WITH BMW AFTER SPENDING $3300. THAEY ALSO MENTIONED THERE WAS NO FIX FOR THE EGR COOLER RECALL. I ASKED IF THIS CAUSED MY FUEL INJECTOR MANIFOLD PROBLEM THEY SAY NO. ENGINE LIGHT CAKE ON RECENTLY ALSO SMELLING FUEL AGAIN WHILE DRIVING. THEY REPLACED #1 INJECTOR. DROVE IT FOR TWO WEEKS AND ENGINE LIGHT RETURNED. TOOK IT BACK TO THE DEALER THEY SAID THEY ARE WAITING FOR A EXHAUST COOLER. I HAVE HAD A LONER FOR A WEEK NOW. ONE I HOPE I WILL NOT GET CHARGED AGAIN. TWO DID THIS CAUSE MY INITIAL PROBLEM I DO NOT KNOW. THERE IS A PROBLEM THEY DIDN'T FIX AND I FEEL IT'S COSTING ME LOTS OF MONEY.

Mileage: 126,000

AT AROUND 70K BOTH NOX SENSORS IN MY CAR FAILED. BMW COVERED IT UNDER WARRANTY, BUT I'M WORRIED ABOUT RELIABILITY OF THIS SYSTEM. IT MIGHT HAPPEN AGAIN IN FUTURE AND IF IT HAPPENS AFTER 120K MILES BMW WON'T COVER IT.

Mileage: 72,000

DEF TANKS FROZE IN COLD WEATHER CAUSING MULTIPLE PARTS TO FAIL IN THE ENGINE. DEF SYSTEM I BELIEVE IS NOW COMPROMISED AS A RESULT OF POOR ENGINEERING FOR THE OVERALL SYSTEM. VEHICLE IS PARKED OUTSIDE AND THERE WERE TEMPERATURES WELL BELOW ZERO.

Mileage: 90,000

TL* THE CONTACT OWNS A 2014 BMW 328D. WHEN THE VEHICLE WAS STARTED, THE DRIVE TRAIN MALFUNCTION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO BERT OGDEN BMW (3201 N 10TH ST, MCALLEN, TX 78501, (956) 467-5663) ON THREE SEPARATE OCCASIONS TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. THE CONTACT WAS INFORMED THAT THE FAILURE MAY BE DUE TO AN EGR FAILURE AS INDICATED IN NHTSA CAMPAIGN NUMBER: 18V755000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 99,800.

Mileage: 99,800

I GOT A CEL AND DROPPED IT OFF AT THE DEALER. THEY SAID IT WAS TO THE ACTIVE SCR TANK. AFTER RESEARCH I FOUND OUT A LOT OF BMW VEHICLES HAVE THE ITEM FAIL. THE 328D IS NOT ON THE LIST OF EXTENDED WARRANTIES. ARE THERE MANY 328D'S THAT FAIL?

Mileage: 53,996

I STARTED MY CAR ON OCTOBER 23, 2019, DRIVING DOWN THE STREET I NOTICED A LOUD NOISE AND WHEN I STOPPED THE CAR WAS SHAKING, I TURNED AROUND AND WHEN BACK HOME, HAD THE CAR TOWED TO THE DEALER. THE DEALER SAID I NEEDED A NEW ENGINE DUE TO "LACK OF LUBRICATION". I WAS THEN INFORMED IT WOULD COST ME $16,800. WE HAVE 125K MILES ON A DIESEL ENGINE! I WAS TOLD THERE WERE METAL FLAKES IN THE OIL AND NO ONE CAN TELL ME WHAT FAILED IN THE ENGINE. I HAVE FOLLOWED ALL OF THE REQUIRED SERVICES AND HAD ALL OF THE RECALLS DONE WHICH WERE MANY. WE HAVE THE FUEL SYSTEM REPLACED, AFTER THE CAR COMPLETED STALLED AND HAD TO HAVE IT TOWED, LUCKILY THERE WAS A RECALL ON THAT. SINCE WE HAVE HAD THE FUEL SYSTEM REPLACED WE HAVE HAD NOTHING BUT PROBLEMS, WE WERE SOLD A LEMON, AND THE BMW COOPERATE OFFICE WILL NOT DO ANYTHING, AND I WAS INFORMED THEY ONLY WARRANTY THEIR CARS TO 50K. NOW I AM OUT A CAR THAT I PAID 50K FOR 5 YEARS AGO. THERE WERE NO WARNING LIGHTS REGARDING THE ENGINE, AND WHEN OIL WAS CHECKED ALL LEVELS WERE GOOD.

Mileage: 125

TL* THE CONTACT OWNS A 2014 BMW 328D. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V755000 (ENGINE AND ENGINE COOLING). THE CONTACT CALLED BMW OF STRATHAM AT 603-772-0000 (LOCATED AT 71 PORTSMOUTH AVE, STRATHAM, NH 03885) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT PROVIDED.

I RECEIVED AN IMPORTANT SAFETY RECALL NOTICE IN DECEMBER OF 2018 ACCORDING TO THE NOTICE IT CAN CATCH FIRE WHILE DRIVING, I HAVE CALLED THE CUSTOMER SERVICE NUMBER FOR BMW THEY STATED THEY DON'T HAVE A FIX FOR IT YET BUT SAID THAT THERE IS NO DANGER IN DRIVING THIS CAR I DID NOT ACCEPT THIS SO THEY TOLD ME TO TAKE IT TO THE DEALERSHIP WHO KEPT MY CAR FOR TWO DAYS TO TELL ME THEY HAD NO IDEA ON WHAT TO LOOK FOR OR WHAT THEY COULD DO. NOW I HAVE A CAR I DON'T BELIEVE IS SAFE.

Mileage: 56,000

TL* THE CONTACT OWNS A 2014 BMW 328D. WHILE THE CONTACT'S DAUGHTER WAS DRIVING VARIOUS SPEEDS, THE VEHICLE LOST POWER AND THE RADIATOR FLUID INDICATOR WAS LOW. THE VEHICLE WAS TAKEN TO FIELDS BMW SOUTH ORLANDO (9750 S ORANGE BLOSSOM TRAIL, ORLANDO, FL 32837, (407) 956-6300) WHERE IT WAS DIAGNOSED THAT THE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER,THE FAILURE RECURRED. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 18V755000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS 80,000.

Mileage: 80,000

TL* THE CONTACT OWNS A 2014 BMW 328D. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V755000 (ENGINE, ENGINE COOLING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WINSLOW BMW OF COLORADO SPRINGS (5845 N NEVADA AVE, COLORADO SPRINGS, CO 80918, (719) 387-9650) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WHILE DRIVING HOME FROM WORK MY CAR BEGAN TO SMOKE AND MAKE A HISSING NOISE ABOUT 1 BLOCK FROM MY HOUSE. I MADE IT HOME AND NOTICED THE SMOKE COMING FROM THE ENGINE AREA. I IMEDIATELY SPRAYED SOME WATER ON IT JUST INCASE THERE WAS A FIRE. THERE WAS ALSO A SMELL OF BURNIN PLASTIC. I OBSERVED THE CAR FOR A FEW HOURS AND WAITED FOR IT TO COOL DOWN. WHEN LOOKING AT THE ENGINE I NOTICED THAT THERE WAS A MELTED HOLE IN MY INTAKE MANIFOLD. AND MY MAP SENSOR HAD MELTED. WHILE RESEARCHING THE CAUSE I NOTICED THAT THIS IS CAUSED BY THE EGR VALVE. I SEARCHED BMW NORTH AMERICE RECALL SITE AND PUT IN MY VIN#. IT DID NOT SHOW A RECALL FOR THE EGR VALVE EVEN THOUGH THERE IS A RECALL NUMBER OF 18V755000 EGR VALVE IDENTIFYING THE 2014 BMW 328D. I CALLED BMW NORTH AMERICA AND SPOKE TO THEM ABOUT MY ISSUE AND IT DID NOT SHOW MY CAR HAVING ANY RECALLS. THERE SEEMS TO BE A DISCONNECT IF THE VIN I PROVIDED TO BMW NORTH AMERICA AND NHTSA DOES NOT SHOW ANY RECALLS FOR MY VEHICLE. THIS IS A

Mileage: 80,000

EXHAUST GAS RECIRCULATION (EGR) COOLER RECALL: CONTACTED BMW CUSTOMER RELATIONS AS PER RECALL LETTER FROM BMW OF N.A. VIA EMAIL AND THEY LEFT A VOICE MAIL THAT PARTS HAVE NOT BEEN AVAILABLE. RECALL STATUS ALSO HAS BEEN STATING - "REMEDY NOT YET AVAILABLE". RECALL WAS MADE IN OCT 25, 2018 AND IT IS NEARING 6 MONTHS BUT NO SOLUTION OR REPAIR PROCESS HAS BEEN INITIATED. LETTER STATES POSSIBILITY OF INCREASED RISK OF FIRE COULD OCCUR IF ENGINE INTAKE MANIFOLD HAS SMALL HOLES DUE TO FAILURE OF EGR. KINDLY PLEASE HELP WITH THIS UNTIMELY AND UNREASONABLE TIME PERIOD OF REPAIR LINGERING WITHOUT ANY SAFETY FOR THE DRIVER OF THIS CAR. CURRENTLY NO PROBLEM HAS OCCURRED BUT FEELING OF DRIVING ON BORROWED LUCK AND TIME IS NOT A SAFE ONE. THANK YOU FOR YOUR HELP.

TL* THE CONTACT OWNS A 2014 BMW 328D. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V755000 (ENGINE, ENGINE COOLING) WAS RECEIVED IN NOVEMBER OF 2018. AFTER CONTACTING THE LOCAL DEALER (BMW OF MOUNTAIN VIEW, 150 E. EL CAMINO REAL, MOUNTAIN VIEW, CA) AND THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

CAR HAS GONE THRU NUMEROUS SERVICE CALLS FOR COOLANT LEAK, PRESSURE TESTING & BURNT OIL SMELL & VAPOR FUME COMING INSIDE THE CAB WHEN ENGINE REACHES THE OPERATING TEMPERATURE!! MAKES THE CAR NOT DRIVABLE!! AFTER OIL FILTER HOUSING, CYLINDER COVER & GASKET CHANGE, THERE IS STILL A VISIBLE BURNT OIL SMOKE COMING FROM REAR & SIDES OF THE ENGINE AREA, BEST SEEN UNDER A FLASH LIGHT AFTER DUSK! THIS IS BEEN GOING ON SINCE JUNE 2018 & PRESENTLY CAR IS IN THE SHOP FOR REPAIR AGAIN!!

Mileage: 72,114

THE EXHAUST GAS RECIRCULATION COOLER IS NOT WORKING. WHEN I DRIVE IT, IT BEGINS TO OVERHEAT AND EACH TIME I ADD COOLANT THROUGHOUT THE DAY, IT LEAKS OR BURNS OUT RAPIDLY.

Mileage: 79,000

CARBON MONOXIDE INSIDE THE CAR IS WAY TOO HIGH WITH THE EGR COOLER LEAKING ISSUE NOT BEING FIXED YET. IT'S BEEN 3 MONTHS NOW AND THE AIR QUALITY INSIDE THE CAR IS SOO BAD THAT I AM GETTING HEADACHE FROM THE SOOT AND CO GAS COMING OUT OF AC VENT. I DID A SERVICE TODAY AND EVEN AFTER REPLACING THE MICROFILTER AND ANOTHER FILTER, THE PROBLEM STILL PERSISTS. THE DEGRADED AIR QUALITY CONTAINS HAZARDOUS GAS AND CAN CAUSE DIZZINESS WHICH COULD LEAD TO FATAL ACCIDENTS AT HIGHER SPEED. I KINDLY REQUEST THAT BMW REPURCHASE THIS VEHICLE FROM ME AS SOON AS POSSIBLE, BEFORE I COULD GET INTO ANY SORT OF ACCIDENT. THE EGR COOLER ISSUE COULD ALSO LEAD TO CAR FIRE (WHICH IS DEFINITELY SOMETHING I DON'T WANT TO HAPPEN.) THANK YOU. REGARDS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 37,000

I RECEIVED A RECALL LETTER DATED DECEMBER 2018 STATING THAT MY CAR IS BEING RECALLED FOR THE EXHAUST GAS RECIRCULATION COOLER. IT STATES THAT THE EGR COOLER COULD DEVELOP AN INTERNAL LEAK. THE COOLING FLUID COULD MIX WITH THE DIESEL ENGINE SOOT & MAY RESULT IN SMOLDERING PARTICLES. THE PARTICLES COULD COME IN CONTACT WITH THE ENGINE INTAKE MANIFOLD AND CREATE SMALL HOLES INCREASING THE RISK OF A FIRE. THE LETTER STATES THAT THERE IS NO REMEDY AVAILABLE YET. I CALLED BMW CORPORATE ON 1/3/19 AFTER I RECEIVED THE LETTER & THEY SAID THERE'S NOTHING THEY COULD DO. THEY RECOMMENDED I CALL AROUND TO DIFFERENT BMW DEALERS & SEE IF THEY HAVE A PLAN PUT IN PLACE FOR THIS RECALL. THEY SAID SINCE THE DEALERS ARE PRIVATELY OWNED, THEY CANT MAKE THEM DO ANYTHING ABOUT THE RECALL. I CALLED FREEHOLD BMW & EDISON BMW & THEY SAID THERE'S NOTHING THAT CAN BE DONE & THAT I NEED TO WAIT FOR THE PARTS TO BE AVAILABLE. I TRAVEL 45-60 MINS EACH WAY BACK & FORTH TO WORK ON THE NJ TURNPIKE SO SINCE RECEIPT OF THIS LETTER, I'VE BEEN TAKING MY WIFE'S CAR, WHICH IS A LEASE, IN FEAR OF MY CAR CATCHING FIRE. I'M MAKING PAYMENTS ON A CAR THAT NEITHER MYSELF NOR MY WIFE FEEL SAFE DRIVING & I DON'T THINK IT'S FAIR. I'M FORCED TO LEAVE MY PREGNANT WIFE & OUR 3 YEAR OLD DAUGHTER HOME WITHOUT A SAFE VEHICLE TO DRIVE. I CALLED THE NHTSA ON 1/3/19 & SPOKE TO BEAU. I EXPLAINED THE SITUATION. HE TOOK DOWN ALL OF THE INFORMATION & GAVE ME A REFERENCE NUMBER. REF# 159562. HE ADVISED THAT IF BMW DOESN'T OFFER ME A RESOLUTION IN A TIMELY MANNER, TO FILE A COMPLAINT. ALTHOUGH I RECEIVED THE LETTER IN DECEMBER 2018, WHEN I CHECKED THE WEBSITE PROVIDED ON THE LETTER (SAFERCAR.GOV), THE RECALL WAS ISSUED ON OCTOBER 25, 2018. PLEASE ADVISE WHAT MY NEXT STEP TO RESOLVING THIS MATTER SHOULD BE. THANK YOU FOR YOUR TIME.

TL* THE CONTACT OWNS A 2014 BMW 328D. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V755000 (ENGINE AND ENGINE COOLING). THE CONTACT CALLED HERB CHAMBERS BMW OF SUDBURY AT 508-903-5300 (LOCATED AT 128 BOSTON POST RD, SUDBURY, MA 01776) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2014 BMW 328D. WHILE DRIVING 70 MPH, THE VEHICLE LOST POWER WITHOUT WARNING. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND SHUT OFF COMPLETELY. THE VEHICLE WAS TOWED TO BMW OF SAN ANTONIO (LOCATED AT 15507 I-10, SAN ANTONIO, TX 78249) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL AND THEY WOULD ONLY ASSIST IF A BMW DEALER REPAIRED THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 48,300.

Mileage: 48,300

TL* THE CONTACT OWNS A 2014 BMW 328D. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V755000 (ENGINE AND ENGINE COOLING). THE CONTACT CALLED COGGIN BMW OF TREASURE COAST AT 772-410-5155 (LOCATED AT 4429 SOUTH US 1 HIGHWAY, FORT PIERCE, FL 34982) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2014 BMW 328D. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V755000 (ENGINE AND ENGINE COOLING). WHILE DRIVING AT AN UNKNOWN SPEED, THE COOLANT INDICATOR ILLUMINATED AND THE VEHICLE MADE STRANGE NOISES. THE CONTACT CALLED IRVINE BMW AT 949-523-3960 (LOCATED AT 9881 RESEARCH DR, IRVINE, CA 92618) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR; HOWEVER, THE TECHNICIAN RECOMMENDED A DIAGNOSTIC TEST. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 111,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Mileage: 111,000

EGR VALVE ON 2014 328D BMW : ENGINE LIGHT HAS GONE ON REPEATEDLY AFTER EACH ENGINE REPAIR. REPORTED ENGINE COOLANT HAD TO BE REFILLED BEFORE FIRST REPAIR. FIRST REPAIR CONSISTED OF 2 SENSORS FOR NOX AND 1 FILTERED AIR PIPE. ENGINE LIGHT ON AGAIN AND FOUND HOLE IN MELTED INTAKE MANIFOLD WHICH WAS REPLACED. ENGINE LIGHT REAPPEARED AGAIN. OWNER SUSPECTS EGR COOLER LEAKING INTERNALLY MIXING WITH DIESEL ENGINE SOOT. TOLD THIS TO SERVICE TECH AT BMW OF OCALA AND REPORTED ALSO TO BMW OF NORTH AMERICA. LOOKING TO BE REIMBURSED FOR PAST FAULTY ENGINE REPAIRS AND ASKING FOR RECALL ON VEHICLE FOR THIS ENGINE FAILURE WITH POTENTIAL FOR DEATH AND FIRE HAZARDS. ENGINE FAULT ON SCREEN MESSAGE SAID" DRIVE MODERATELY. MAXIMUM DRIVE TRAIN OUTPUT NOT AVAILABLE. CONSULT SERVICE CENTER"( WHICH I DID AND STILL HAS NOT FIXED IT PROPERLY).

Mileage: 68,580

WHILE DRIVING AT 65 MPH OR SO THE VEHICLE'S ON-BOARD MESSAGE CENTER READ "DRIVE-TRAIN MALFUNCTION". I PRESSED ON THE ACCELERATOR AND THERE WAS NO RESPONSE. THE VEHICLE WAS LOOSING MOMENTUM QUITE QUICKLY WHICH REQUIRED ME TO SWIFTLY, BUT SAFELY TO PULL OVER TO THE ROADWAY EDGE. THIS IS THE THIRD TIME THE ISSUE HAS PRESENTED ITSELF. THE FIRST TIME WAS A FEW MONTHS FROM PURCHASING THE VEHICLE. THE DEALER FOUND METAL SHAVINGS IN THE FUEL LINES. THEY REPLACED THE ENTIRE FUEL SYSTEM AND SENT ME OFF. A FEW MONTHS LATER I TOOK THE VEHICLE IN FOR SERVICE I.E. OIL CHANGE, INSPECTION, ETC. WHILE INSPECTING MY CAR THEY AGAIN FOUND METAL SHAVINGS IN THE FUEL LINES. THEY AGAIN REPLACED THE ENTIRE FUEL SYSTEM AND SAID IT WAS FIXED. JUST THIS WEEKEND SEPTEMBER 30, 2018, I WAS DRIVING MY VEHICLE ON THE FREEWAY AND AGAIN THE CAR WENT LIMP. NO POWER, LIMITED STEERING CONTROL, NO RESPONSE FROM ACCELERATOR. ESSENTIALLY A CATASTROPHIC EVENT BECAUSE WITHOUT POWER A VEHICLE IS A ROLLING PROJECTILE. ACCORDING TO THE DEALERSHIP THE VEHICLE ONCE AGAIN HAS METAL SHAVINGS IN THE FUEL SYSTEM. TOTAL COUNT FOR REPLACING FUEL SYSTEM (3).

Mileage: 64,917

EGR VALVE LOCKED OPEN, AS SEDIMENT ACCUMULATED IN THE VACUUM LINE FROM THE LEAKING OF ANTI-FREEZE INTO THE VALVE. MANIFOLD DEVELOPED HOLES, AS THE EGR OVERHEATED DUE THE VALVE LOCKING OPEN. THE SMELL OF ANTI-FREEZE AND DIESEL FILLED THE CAR AS SMOKE STARTED COMING FROM THE ENGINE, WHILE I WAS DRIVING ON THE FREEWAY. HAD TO HAVE THE MANIFOLD REPLACED, AS THE MANIFOLD HAD FOUR HOLES IN IT, AND THE EGR VALVE VACUUM LINE HAD TO BE CLEARED. REPORTED THE ISSUE TO KUNI BMW, WHO NEVER REPORTED THE ISSUE AND WARNED ME TO NOT DRIVE THE CAR IN THE CONDITION THAT IT WAS IN BEFORE THE REPAIR. KUNI ALSO SAID THAT THEY HAD NEVER HEARD OF AN EGR VALVE ISSUE AND ANTI-FREEZE CAUSING SEDIMENT TO PLUG THE VACUUM LINE. THIS IS THE SAME ISSUE THAT BMW HAS HAD TO ISSUE A RECALL FOR 2015-2017 MODELS IN EUROPE AND S. KOREA. KUNI BMW KNEW OF THE RECALLS IN S. KOREA AND EUROPE WHEN THEY TALKED TO ME. I AM REPORTING THIS TO NTSB, AS BMW NA TOLD ME THAT THEY HAD ONLY MADE A INFORMAL REPORT TO NTSB, AND THEY FELT IT WAS NOT A MAJOR ISSUE. MY CAR ALMOST CAUGHT ON FIRE AND BURNED, WHILE MY PREGNANT WIFE AND DAUGHTER WERE RIDING WITH ME, BUT KUNI REFUSED TO REPORT IT AND BMW DIDN'T CONSIDER IT A BIG ISSUE. SAD. BAVARIAN AUTOWORKS IN VANCOUVER, WA DID THE REPAIR WORK. RECALL SHOULD BE EXTENDED TO THE 2014 MODELS. AS OF TODAY, I HAVE REACHED OUT TO THE LOCAL NEWS ANCHOR ON FOX 12, AS SHE ALSO HAS A 2014 BMW DIESEL.

Mileage: 62,000

WHILE DRIVING, MESSAGE DISPLAYED "DRIVETRAIN MALFUNCTION, DRIVE CAUTIOUSLY" CAR LOST POWER, BUT I MADE IT TO SHOULDER. WHILE CALLING FOR HELP, I NOTICED THICK GREY SMOKE FILLING THE CAR. I EXITED VEHICLE THEN NOTICED FLAMES COMING FROM UNDER THE HOOD ON THE DRIVERS SIDE. CAR COMPLETELY BURNED

Mileage: 55,000

WITHOUT ANY WARNING, THE VEHICLE LOST POWER SUDDENLY/ ABRUPTLY STOPPED ON A BUSY CITY STREET. THE VEHICLE ALMOST GET SLAMMED INTO BY OTHER VEHICLES TRAVELING BEHIND IT. THIS WAS POTENTIALLY A CAUSE FOR A FATAL ACCIDENT. BMW DEALERSHIP INFORMED THAT THE CAUSE WAS THE SUDDEN FAILURE OF THE FUEL PUMP. VEHICLE IS AT 39,900 MILES, & IS COVER BY BMW CERTIFIED PRE-OWNED WARRANTY.

Mileage: 39,900

11.3.17 CAR CAUGHT ON FIRE WHILE DRIVING. TOTAL LOSS. CAR LOST POWER. MESSAGE WAS DISPLAYED "DRIVETRAIN MALFUNCTION, DRIVE CAUTIOUSLY" PULLED TO SIDE OF HIGHWAY, CAR WAS ENGULPHED IN FLAMES WITHIN 5 MINUTES.

Mileage: 57,000

TL* THE CONTACT OWNS A 2014 BMW 328D. WHILE DRIVING 50 MPH AND SLOWING DOWN TO MAKE A TURN, THE VEHICLE SUDDENLY LOST ALL POWER AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO STEVE THOMAS BMW INC (411 E DAILY DR, CAMARILLO, CA 93010 (805) 482-8878) WHERE IT WAS DIAGNOSED THAT THE HIGH PRESSURE FUEL PUMP FAILED AND RELEASED METAL SHAVINGS INTO THE FUEL SYSTEM AND ENGINE. THE FUEL SYSTEM NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT RESEARCHED ONLINE AND FOUND NHTSA CAMPAIGN NUMBER: 15V189000 (FUEL SYSTEM, GASOLINE), BUT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

Mileage: 50,000

AT 55K MILES IN APRIL 2017, IN FAST LANE OF FREEWAY, DRIVE-TRAIN MALFUNCTION MESSAGE DISPLAYED WITH SERVICE ENGINE LIGHTS. CAR LOST POWER AS I WAS FORTUNATELY ABLE TO CHANGE MULTIPLE LANES TO SHOULDER AS CAR LOST COMPLETE POWER. BMW SOS DID NOT FUNCTION. IT TOOK 3 TOW DRIVERS AND 3 HOURS TO MANUALLY OVERRIDE SYSTEM TO GET CAR IN NEUTRAL TO SAFELY PUT ON TRUCK. BMW ADVISED THEY WOULD HAVE TO JACK CAR AND REMOVE TRANSMISSION PANEL TO MANUALLY PUT IN 'DRIVE' WHICH WAS NOT AN OPTION ON THE NARROW SHOULDER OF I-10 IN CA. DIAGNOSTICS REVEALED HIGH PRESSURE FUEL PUMP FAILED AND 'EXPLODED' SENDING METAL PARTICLES THROUGH ENTIRE FUEL SYSTEM. DEALER ADVISED OVER $10K IN PARTS HOWEVER BMW COVERED UNDER THE 'CA EMISSIONS WARRANTY.' ENTIRE FUEL SYSTEM REPLACED (TANK, LINES, INJECTORS AND PUMP). UNSURE IF IT IS RELATED TO THE ULTIMATE FAILURE OF THE PUMP BUT ALL INJECTORS FAILED AND REPLACED IN 2016. 42,162 MI / SEPTEMBER 8, 2016 ENGINE LIGHT -FAULTY CYL 3FUEL INJECTOR FAULT CODE 24BD00 'REPLACED #3 44,495 MI / OCTOBER 13, 2016 ENGINE LIGHT-FAULT CODE 24C000 - REPLACED INJECTORS 1 AND 2 & 4

Mileage: 55,114

READ DOCUMENT BELOW.

Mileage: 41,907

THIS MORNING WHILE DRIVING THE CAR ON THE FREEWAY WITHOUT WARNING THE ENGINE SUDDENLY DIED. THE CAR WOULD NOT START. LUCKILY THE TRAFFIC WAS SLOW AND NO ONE REAR ENDED THE CAR. THE COPS WERE THERE MOMENTARILY AND HELP GET THE CAR TO THE SHOULDER. THERE IS NO POLICE REPORT AS NO ACCIDENT RESULTED FROM THE INCIDENT. THE CAR IS STILL UNDER WARRANTY AND WAS TOWED TO THE DEALERSHIP. A TWO YEAR OLD CAR WITH LESS THAN 24000 MILES ON THE CLOCK SHOULD NOT PUT ME AND MY FAMILY IN A DANGEROUS SITUATION LIKE THIS ONE. THERE MUST BE A MAJOR DESIGN ISSUE WITH SOME COMPONENT THAT BMW HAS BEEN IGNORING TO ADDRESS FOR YEARS GOING BACK TO 2007. BY THE WAY THIS WAS NOT THE FIRST TIME THE ENGINE STALL HAPPENED ON THIS CAR. ALMOST A YEAR OR SO AGO THE ENGINE DIED JUST AFTER I LEFT MY HOME TO WORK. THE CAR WAS FIXED BY BMW UNDER WARRANTY. THE PROBLEM WAS DUE TO FAILED CATALYTIC CONVERTER SENSORS. THAT WAS ODD TO HAPPEN PREMATURELY. *TR

Mileage: 24,000

TL* THE CONTACT OWNS A 2014 BMW 328D. THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER WHILE APPROACHING A STOP LIGHT AT 10 MPH. THE VEHICLE HAD TO BE TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE FAILURE WAS A RESULT OF A FAULTY FUEL PUMP THAT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE CHECK ENGINE LIGHT ILLUMINATED TWICE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.

Mileage: 15,000

I PULLED SLOWLY INTO A PARKING SPACE AT THE GAS STATION. I STOPPED AND I HAD MY FOOT ON THE BRAKE. I WAS PRESSING THE PARK BUTTON WHEN THE CAR SURGED FORWARD, ACCELERATED OVER THE CURB AND INTO THE OUTSIDE WALL OF THE STORE. THE DAMAGE TO THE CAR WAS ENOUGH TO RENDER IT UNDRIVEABLE AND THERE WAS SIGNIFICANT DAMAGE TO THE BUILDING. THANK GOODNESS, NO ONE WAS ON THE SIDEWALK. POLICE AND FIRE DEPARTMENTS RESPONDED. *TR

Mileage: 10,858

ON OCTOBER 26, 2014 AT APPROX. 5:00 PM EST, MY WIFE HAD PULLED OUR CAR, LISTED ABOVE, INTO OUR NEIGHBOR'S DRIVEWAY AFTER A SMALL TRIP. AS SOON AS SHE PARKED THE CAR, SHE NOTICED SMOKE COMING FROM UNDER THE HOOD OF THE BMW. WITHIN A FEW MINUTES, THE CAR WAS ENGULFED IN FLAMES. THE FIRE STARTED UNDER THE HOOD AND COMPLETELY ENGULFED THE FRONT END, MELTED THE ENGINE COMPARTMENT AND DESTROYED OUR CAR AND NEIGHBORS GARAGE SIDING AND DRIVEWAY. THIS WAS A BRAND NEW BMW PURCHASED IN AUGUST 2014. *TR

Mileage: 8,000