2007 BMW 328I Steering Problems
57 complaints about Steering
High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
All Steering Complaints (57)
STEERING WHEEL IS LOCKING UP WHICH CAUSES THE CAR NOT TO START. BMW HAS A SERVICE BULLETIN ON IT BUT IT HAS NOT BEEN RECALLED
Mileage: 155,000
MY CAR BURST INTO FLAMES AHILE DRIVING DOWN THE HIGHWAY. THE ELECTRICAL SYSTEM WENT OFF IMMEDIATELY AND I WAS TRAPPED IN CAR. A NEARBY PASSENGER BROKE MY WINDOW TO ME OUT. IF IT WASN'T FOR THE MAN I WOULD HAVE LOST MY LIFE!!
I HAVE A PROBLEM WITH BMW 328I MY STEERING WHEEL, IT IS BLOCKED AND I CAN NOT TURN IT ON OR MOVE AND I THINK THAT IS BMW PROBLEM BECAUSE THOSE PARTS ARE VERY EXPENSIVE AND IT IS NOT SOMETHING THAT WE CUSTOMERS HAVE TO PAY FOR SOMETHING THAT IS DEFECTIVE OF FABRIC
Mileage: 155,000
TL* THE CONTACT OWNS A 2007 BMW 328I. WHILE DRIVING APPROXIMATELY 30 MPH AND APPROACHING A STOP SIGN, THE VEHICLE LOST POWER AND THE STEERING WHEEL SEIZED. WHEN THE VEHICLE WAS RESTARTED, THE SERVICE ENGINE SOON INDICATOR ILLUMINATED AND THE FAILURE RECURRED. THE CONTACT CALLED BMW OF WILMINGTON AT 910-338-2149 (LOCATED AT 4920 NEW CENTRE DR, WILMINGTON, NC 28403) AND THE TECHNICIAN RECOMMENDED A DIAGNOSTIC TEST. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
ON THE WAY HOME YESTERDAY A RED WARNING LIGHT "STEERING WHEEL WITH A PAD LOCK ON THE TOP LEFT CORNER" CAME ON, AFTER PARKING AT HOME I GOT THE MANUAL OUT AND FOUND THAT THIS IS AN ELECTRIC STEERING-WHEEL LOCK FAULT AND NOW THE CAR WILL NOT START. THIS IS AN ISSUE WITH MOST BMW'S MANUFACTURED BETWEEN YEARS 2006 TO 2007. I LEARNED ABOUT THE ISSUE WHEN I DID A SEARCH IN BMW FORUM'S. BOTH EUROPEAN AND NORTH AMERICAN MARKETS ARE EFFECTED WITH THIS FAULT.
Mileage: 150,000
THE VEHICLE HAD BEEN PARKED IN AN OVERNIGHT GARAGE FOR ABOUT 5 DAYS WHILE I WAS TRAVELING. WHEN I RETURNED AND TRIED TO START THE CAR, I GOT AN ELV SYMBOL (BASICALLY LOCKED THE VEHICLE AND KEPT IT FROM TURNING OVER). IT ESSENTIALLY DRAINED THE BATTERY WHICH HAS NOW BEEN REPLACED. I WAS TOLD BY THE DEALERSHIP THAT THE STEERING COLUMN WOULD HAVE TO BE REPLACED. APPARENTLY, THERE HAS BEEN A LOT OF OCCURRENCES OF THIS HAPPENING TO BMWS. BMW KNOWS THAT THIS IS A FAULT ON VEHICLES MADE FROM 2006-2008. THE COST TO REPLACE THE STEERING COLUMN IS AROUND $1600. BECAUSE THE COMPANY IS AWARE OF THIS PROBLEM WITH VEHICLES IN THESE YEARS, THIS IS AN ITEM THAT SHOULD BE LISTED AS A RECALL.
Mileage: 209,500
WHILE DRIVING BMW, 328I, 2007 ON A HEAVILY USED HIGHWAY, I ATTEMPTED TO MAKE A TURN TO AN OFF RAMP WHEN THE STEERING WHEEL LOCKED UP. FORTUNATELY DUE THE ANGLE OF THE WHEELS I MISSED A RETAINING WALL AND AN ISLAND SEPARATING ON-COMING TRAFFIC. UNFORTUNATELY WHEN I FINALLY STOPPED I IMPEDED TRAFFIC UNTIL A TOW TRUCK ARRIVED (2 HOURS). THIS OCCURRED AT THE TURN-OFF OF BELT PARKWAY (QUEENS, NY) AND VAN WYCK EXPRESSWAY (ENTRANCE TO JFK AIRPORT). ON RESEARCHING THIS PROBLEM ON THE INTERNET I WAS SURPRISED TO SEE OTHER BMWS HAVING THE SAME DEFECT.
Mileage: 90,000
THE AIRBAG LIGHT IS ON IN RED. THE AIRBAG IS ON RECALL FOR THE TAKATA RECALL AIRBAG. THE STEERING WHEEL WITH A LOCK SIGN OVER IT IS ILLUMINATED IN RED. THE CAR WAS STATIONARY THE LIGHT ILLUMINATED AND THE CAR WOULD NOT START ALL SYSTEMS WERE LOCKED INCLUDING THE STEERING WHEEL. BMW STATED IT WILL COST YOU $100 TO PUT IT ON LIFT AND AN ADDITIONAL $100 FOR THE DIAGNOSTIC. I ENDED PAYING $100 FOR THE DIAGNOSTIC.
WHEEL STEERING LOCK LIGHT COMES ON. BMW IS COMPLETELY AWARE OF THIS FLAW IN THEIR CARS, BUT SINCE NHTSA HAS NOT STEPPED IN TO FORCE THEM TO FIX THIS ISSUE AS A RECALL THEY KEEP CHARGING PEOPLE FOR THE REPAIR UNDER A TSB.
Mileage: 94,237
I WAS DRIVING THE WHOLE WEEKEND AND NOW MY CAR WON'T START I CHANGED THE BATTERY AND NOW SOME RED SYMBOL IS COMING UP AND I HAD LOOK IT UP ON YOU TUBE AND THEY ARE SAYING THAT MY STEERING WHEEL IS LOCK AND I HAVE NO IDEA WHY BECAUSE I WAS DRIVING THE NIGHT BEFORE AND NOW MY CAR WON'T START ALL BECAUSE OF SOME LOCKED SYMBOL
I WAS DRIVING MY CAR ONE DAY, I MADE A QUICK STOP, TURNED MY VEHICLE OFF AND WENT BACK TO MY CAR TO START IT AND NOTHING. ONLY TO FIND THE STEERING LOCK LIGHT. MY VEHICLE WOULD NOT START NO OTHER INDICATION OF POWER BESIDE INTERIOR LIGHT. I THINK THIS PRESENTS AN UNSAFE CONDITION, THAT WOULD LEAVE PEOPLE STRANDED SOME WHERE (THANK GOD IT WASN'T MY WIFE AND 4 KIDS STRANDED WITH THE CAR). NEEDLESS TO SAY I HAD TO GET IT TOWED TO A BMW SERVICE. I AM REALLY SHOCKED THAT THEIR IS NOT ALREADY A RECALL FOR THIS, WITH THE HIGH AMOUNT OF CASES I HAVE READ ABOUT ON FORUMS. I PRAY SOMETHING CAN BE DONE ABOUT THIS.
Mileage: 123,156
I WENT IN TO HAVE A ROUTINE OIL CHANGE AND WAS TOLD TO HAVE A BRAKE FLUSH BY THE DEALERSHIP. AFTER LEAVING DEALERSHIP I STARTED EXPERIENCING PROBLEMS WITH STEERING AND BRAKES. THEY INFORMED ME TO BRING CAR BACK IN TO RECTIFY THE ISSUE. AS I WAS DRIVING ON THE HIGHWAY THE BRAKE SYSTEM ON THE VEHICLE COMPLETELY FAILED AND THE CAR HAS NOW BECOME INOPERABLE. THEY ARE REFUSING TO FIX IT STATING THAT THE ISSUE HAS NOTHING TO DO WITH THE OIL CHANGE AND BRAKE FLUSH BUT WOULD MOST LIKELY BE A PERSISTENT VALVE ISSUES WITH THIS CAR. THE CAR HAS TWO RECALLS IN THE PAST WEEK AND YET THE DEALERSHIP REFUSES TO DO ANYTHING ABOUT IT. THIS CAR IS UNSAFE TO DRIVE AS I ALMOST GOT INTO AN ACCIDENT ON MD 495 HEADING TOWARD SILVER SPRING. I HAVE TRIED TO WORK DIRECTLY WITH BMW OF SILVER SPRING AND BMW OF NORTH AMERICA AND THEY ARE REFUSING TO ADDRESS THE ISSUE.
MY 2007 BMW 328I, DID NOT START AND IT SHOWED THAT IT HAD A LOCK STERRING WHEEL. ALSO HAVING ISSUES WITH MY DRIVER SIDE MIRROR BEING FOLDED BACK WORLD AND DID NOT ALLOW ME TO POSITION TO A SAFE VIEW. THE VEHICLE WAS STATIONARY. I COULD NOT START THE VEHICLE BECAUSE OF THE STERRING WHEEL WAS LOCKED.
CAR WANT START STEERING WHEEL WANT LOCK , ALREADY REPLACED STARTER AND IT STARTED RUNNING BUT THE SAME THING HAPPENED AGAIN AND I HAD IT CHECKED AND SOMETHING IS WRONG WITH THE STEERING WHEEL LOCK.
Mileage: 146,000
STEERING WHEEL LOCK CAUSING THE CAR NOT TO START,
110000 MILES. 2007 BMW 328I. STERRING WHEEL LOCK FAULT. CAR WILL NOT START AND WHEEL WILL NOT TURN. THIS IS A "COMMON" ISSUE WITH THIS CAR. THIS SHOULD BE A RECALL ISSUE.
Mileage: 110,000
I WAS OUT WITH MY KIDS AND WENT TO PARK AT THE RESTAURANT AND WHEN I TURNED OFF MY CAR A STEERING WHEEL LOCK SIGN IN RED POPPED UP ON THE DASH. THIS WAS THE FIRST TIME I HAD SEEN THIS, SO I TURNED THE CAR BACK ON AND KEPT FLASHING. I TOOK THE MANUEL OUT TO SEE WHAT THIS WAS AND IT WAS THE STEERING WHEEL LOCK. WELL I FIGURED OK I WILL READ MORE ABOUT IT AFTER I HAD DINNER WITH MY KIDS. I HAD FORGOTTEN ABOUT IT AFTER DINNER SO I GET IN MY CAR JUST LIKE NORMAL AND THEN I SEE THE RED SIGN STILL. WENT HOME AND THE LIGHT IS STILL ON. I HAD BEEN SEARCHING FOR THIS ONLINE AND I HAVE SEEN SO MANY OTHER PEOPLE WITH THIS PROBLEM. I'M AFRAID TO DRIVE MY CAR NOW SINCE IT'S WHAT I USE TO TAKE MY KIDS TO SCHOOL AND PICK THEM UP. I JUST HOPE THE DEALER CAN FIX THIS SINCE THIS IS THE FIRST TIME I HAVE SEEN IT. IT NEVER EVEN WENT FROM YELLOW TO RED IT WAS JUST RED.
Mileage: 109,000
SINCE I GOT THIS CAR MY OIL WAS LEAKING. I HAD TO REPLACE THE VAL COVER. I CAN'T REMEMBER HOW MUCH THAT COST ME. MY STEERING LOCK MODULE WAS REPLACED AND IT COST ME 1,181.07. I HAD MY BELT TENSIONER REPLACED BECAUSE IT WAS BENT. IT COST ME $327.04. THIS WAS DONE 3/6/2015. A RECALL ON SRS AIR BAG. I STILL HAVE THE AIR BAG WARNING LIGHT. BMW RECOMMENDED TO REPLACE OF EXHAUST LIFTERS AND ROLLER DRAG LEVERS WITH UPDATED UNIT TO ELIMINATE TICKING NOISE AT IDLE WHICH WILL COST ME 1,466.40. I NEED TO REPLACE ALTERNATOR, BELT, BATTERY AND THE CAR WON'T START. I FIXED THE BATTERY PROBLEM AND AS I WAS DRIVING TO WORK AND PARKED THE CAR WOULD NOT START. MY BATTERY CONNECTION NEED TO BE REPLACE. COMMON ISSUE WITH ALL BMW. I WILL SPEND ABOUT 1,518.7 TO FIX THE PROBLEM.
Mileage: 104,000
DURING NORMAL CRUISE, THE YELLOW STEERING LOCK APPEARED RANDOMLY ONCE....PULLING IN TO THE DRIVEWAY OF MY HOME THE STEERING LOCKED IN A FIX POSITION. I WAS GOING LESS THAN 5 MPH, MAINTAIN CONTROL BUT ALMOST IMPACTED MY HOME. IN DOING RESEARCH ON THIS FAULT, THERE ARE A LOT OF COMPLAINTS REGARDING THE RANDOM RESULTS OF STEERING WHEEL LOCK ON BMW VEHICLES. I BELIEVE THAT IF I WAS NOT BEHIND THE WHEEL OF THIS CAR, IT COULD HAVE HAD VERY NEGATIVE RESULTS ( IF MY WIFE OR DAUGHTER WERE DRIVING-AND COULD HAVE CAUSE INJURY TO OTHERS OR PROPERTY). BMW NEEDS TO TAKE OWNERSHIP OF THESE FAULTS THAT HAVE THE POTENCIAL TO LOOSE CONTROL OF THE VEHICLE WHILE IN MOTION, AND WHEN NOT IN MOTION THE RIDICULOUS AMOUNT OF CHARGES THE COMPANY WANTS TO PASS TO CONSUMERS FOR A POTENTIAL FAULTY DESIGN OR QUALITY DEFICIENCY THAT CAN CAUSE INJURY OR WORSE.
ELV ELECTRONIC STEERING LOCK FAULTY RED INDICATOR LAMP: ENGINE WILL NOT START IN JAN 2013 MY CAR (MILEAGE 128,575)WAS REPAIRED BY REEVES BMW IN TAMPA, FL FOR FAULTY STEERING LOCK (A112 CAS ELV FAULT AND A116 CAS CRITICAL STATUS). THEY REPLACED THE STEERING LOCK (STEERING COLUMN) AT COST OF $664.17 PARTS AND $547.88 LABOR = 1212.05 + TAXES. I DIDN'T REALIZE THERE WERE HUNDREDS OF SIMILAR COMPLAINTS ON THE INTERNET FOR THIS SAME ISSUE. NOW ITS 9/29/16 AND I HAVE THE SAME EXACT ISSUE WITH THE LAMP INDICATOR AND MY CAR WILL NOT START. STRANDED OVER 1 HOUR FROM MY HOME. BMW PARTS HAVE A WARRANTY OF 2 YEARS, SO THERE IS NOTHING THAT THE SERVICE DEPARTMENT WILL DO. I HAVE TO PAY FOR THE SAME REPAIR ALL OVER AGAIN, PLUS THE COST OF A TOW. HOW IS THIS ETHICAL OR EVEN SAFE? WITH ALL THE COMPLAINTS FOR THIS BMW ELV ISSUE, THERE SHOULD BE A RECALL BY BMW. THIS IS A SAFETY ISSUE AND SOMETHING SHOULD BE DONE TO HOLD BMW ACCOUNTABLE FOR THESE REPAIRS. OBVIOUSLY, THERE MUST BE A MATERIAL DEFECT AND/OR DESIGN FLAW WHERE THIS KEEPS HAPPENING TO HUNDREDS OF OWNERS AND ON MULTIPLE OCCASIONS.
Mileage: 170,000
MY 2007 BMW 328I IS HAVING RED STEERING WHEEL WARNING DISPLAYED ON DASH. I HAVE READ AROUND THE INTERNET AND THIS SEEMS TO BE A COMMON PROBLEM WITH BMW. REQUIRES THE ENTIRE STEERING COLUMN BE REPLACED. THIS IS A MAJOR SAFETY ISSUE IF A PERSON NEEDS TO START THE CAR AND IS UNABLE TO START IT BECAUSE OF A FAULTY LATCH AND LEVER. A SIMPLE GOOGLE SEARCH OF "BMW STEERING WHEEL LOCK" BRINGS UP HUNDREDS OF PAGES AND VIDEOS OF PEOPLE HAVING ISSUES WITH THEIR VEHICLES. THE LIGHT ON MY CAR IS A STEERING WHEEL LOCK RED. I CHECKED MY BATTERY AND IT WORKS PERFECTLY FINE. THE PROBLEM IS A FAULTY STEERING LOCK. THE CERTIFIED BMW DEALER THAT SOLD THE VEHICLE SAID THIS IS NORMAL OF BMWS. NORMAL MEANING THEY KNOW IT WILL EVENTUALLY GO BAD AND THE STEERING COLUMN HAS TO BE REPLACE TO CORRECT IT. WHAT, THE STEERING COLUMN HAS TO BE REPLACED. AT SOME POINT THE VEHICLE WILL GO INTO A NO START MODE PER BMW TO PREVENT A STEERING WHEEL LOCK FROM ENGAGING WHILE OPERATING. THIS IS UNETHICAL AND COST THE CONSUMER AROUND 1500 US DOLLARS TO CORRECT.
Mileage: 52,600
STEERING WHEEL LOCK IS ON. IT APPEARS THIS IS A KNOWN ISSUE. THIS IS A SAFETY ISSUE. THE CAR CAN STALL OR IN CASE OF AN ATTACK, A PERSON CANT GET AWAY. I WALKED TO MY VEHICLE ONE DAY AND IT WAS ON, WITH NO WARNING. IT WAS NEVER YELLOW. WENT STRAIGHT TO RED. NEVER SEEN IT BEFORE.
MY 2007 BMW 328I IS HAVING STEERING WHEEL LOCK ISSUES. I HAVE READ AROUND THE INTERNET AND THIS SEEMS TO BE A COMMON PROBLEM WITH BMW. SOMETIMES WHEN I START THE CAR IT WILL WORK, OTHER TIMES IT WILL NOT TURN ON UNLESS I TRY PULLING THE KEY FOB OUT AND PUTTING IT BACK IN AND CLICKING THE PUSH TO START SEVERAL TIMES. THIS IS ALL BECAUSE OF A LEVER THAT PUSHES A LATCH THE UNHOOKS THE STEERING COLUMN SO THE CAR CAN START. BMW DOES NOT SELL THE FAULTY LATCH AND LEVER ALONE BUT REQUIRES THE ENTIRE STEERING COLUMN BE REPLACED. THIS IS A MAJOR SAFETY ISSUE IF A PERSON NEEDS TO START THE CAR AND IS UNABLE TO START IT BECAUSE IF A FAULTY LATCH AND LEVER. A SIMPLE GOOGLE SEARCH OF "BMW STEERING WHEEL LOCK" BRINGS UP HUNDREDS OF PAGES AND VIDEOS OF PEOPLE HAVING ISSUES WITH THEIR VEHICLES. THE LIGHT ON MY CAR IS YELLOW AND NOT RED. I CHECKED MY BATTERY AND IT WORKS PERFECTLY FINE. THE PROBLEM IS A FAULTY STEERING LOCK. EVER SINCE I PURCHASED THE VEHICLE IT MADE THIS LOCKING AND UNLOCKING NOISE AND THE CERTIFIED BMW DEALER THAT SOLD THE VEHICLE SAID THIS IS NORMAL OF BMWS. NORMAL MEANING THEY KNOW IT WILL EVENTUALLY GO BAD AND HAS TO BE REPLACED. THIS IS UNETHICAL AND A SCAM BY BMW.
Mileage: 120,000
AFTER PARKING AT STORE STEERING WHEEL LOCK DISPLAYED ON CAR DASH BOARD AND VEHICLE WILL NOT START.
TL* THE CONTACT OWNS A 2007 BMW 328I. WHILE DRIVING 15 MPH, THE STEERING WHEEL LOCKED UP AND THE VEHICLE STALLED. VARIOUS WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT ABLE TO RESTART AND WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 107,000.
Mileage: 107,000
TL* THE CONTACT OWNS A 2007 BMW 328I. THE CONTACT STATED THAT AFTER THE VEHICLE WAS IN THE PARK POSITION, THE STEERING LOCK SYSTEM FAILED TO ACTIVATE. IN ADDITION, THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE BEGAN TO SMOKE FROM UNDER THE HOOD OF THE VEHICLE. AFTER THE VEHICLE WAS PARKED, THE CONTACT DISCOVERED THAT THE SMOKE WAS COMING FROM THE CRANK SHAFT. THE CONTACT ALSO MENTIONED THAT THE SERPENTINE BELT FRACTURED CAUSING THE VEHICLE TO STALL. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING LOCK FAILED AND THAT THE STEERING LOCK MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS PARTIALLY REPAIRED DUE TO THE DEALER NOT BEING GRANTED APPROVAL FOR THE REPAIRS TO BE PERFORMED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
AFTER, I PARKED MY CAR IN THE GARAGE. (NOTHING OUT OF THE ORDINARY, DAILY ROUTINE, NORMAL CONDITIONS). MY CAR WOULDN'T START. IT DISPLAYED A "POWER STEERING WHEEL LOCKED" ICON WARNING WHEN I TRIED TO START THE IGNITION. THE IGNITION SPARK WASNT THERE. THE LIGHTS ALSO DIMMED AS I TRIED TO GET STARTED.
Mileage: 163,500
A MESSAGE IN RED APPEARED ON THE DASH WITH A STEERING WHEEL AND PADLOCK. CAR WOULD NOT START. WAS TOLD STEERING COLUMN NEEDS TO BE REPLACED
Mileage: 147,000
I PARKED ON MY DRIVE WAY NORMALLY WITH EVERYTHING FINE. THE NEXT DAY WHEN TRYING TO TURN THE CAR ON, IT WOULDN'T START AND IT GAVE ME A STEERING WHEEL LOCK ISSUE. *TR
Mileage: 77,000
I WAS DRIVING ON AN EMPTY ROAD WHEN THE CAR SHUT OFF COMPLETELY, THE CABIN LOST ALL POWER AND THE CAR WENT ON BLACK OUT MODE. I BEGAN TO PRESS THE BRAKE BUT IT WAS ROUGH AND UNRESPONSIVE, I PULLED THE EMERGENCY BRAKE TO CONTINUE TO STOP SLOWLY, ONCE ON THE SIDE OF THE ROAD, I BEGAN TO EXAMINE THE VEHICLE, OPENED THE BATTERY COMPARTMENT IN THE TRUNK OF THE VEHICLE AND SEEMED TO BE FINE, I POPPED THE HOOD OPEN, EXAMINED A LITTLE BIT MORE FOR FLUIDS OR SIGNS OF OVER HEATING AND WAS UNSUCCESSFUL, CALLED A TOW TRUCK, THE DRIVER TESTED THE BATTERY AND SAID THE BATTERY WAS NOT TAKING THE CHARGE, SO HE TOWED ME HOME, THE NEXT DAY I TOOK THE BATTERY TO THE PLACE I PURCHASED IT FROM SINCE IT WAS STILL UNDER WARRANTY, THIS BATTERY HAD A 2 YEAR WARRANTY AND WAS USED FOR 8 MONTHS. I INSTALLED THE BATTERY AND THE POWER IN THE CABIN AND DASH WAS REESTABLISHED, A WARNING LIGHT CAME ON THE DASH SHORTLY AFTER I TRY TO START THE CAR AND A CLICKING NOISE FROM WHERE THE FUSE BOX IS LOCATED, ON THE PASSENGER SIDE BEGAN. I PULLED THE KEY OUT, ATTEMPTED TO START THE CAR AGAIN AND AN ICON OF A STEERING WHEEL AND LOCKED POPPED UP, ALL IN RED. I CEASED TO ATTEMPT TO START THE CAR, I RESEARCHED THE FOLLOWING DAY AND IT SEEMS LIKE IT HAD TO BE TAKEN TO THE BMW DEALER, ON TUESDAY 4/22 THE CAR WAS TOWED TO THE DEALER, I WAS INFORMED THE BATTERY WAS DEAD ONCE AGAIN AND THAT THE ISSUE WAS THE STEERING COLUMN MECHANISM WHICH WAS LOCKED, THEY WANTED TO CHARGE $1200 TO PERFORM THE LABOR, APPARENTLY THEY RESET THE CODE AND THE CAR WAS TURNED ON, ONCE I REALIZED THE CAR WAS DRIVABLE AND THAT THERE IS NO SPECIAL CODING TO PERFORM THE JOB, I ASKED FOR THE CAR TO BE RELEASED AFTER PAYING $160. THE VEHICLE HAS AN ELECTRICAL ISSUE THAT CAUSES THE BATTERY TO PUT OUT HIGHER VOLTAGE THAN THE CAR NEEDS AND THEREFORE CAUSES THE BATTERY TO MALFUNCTION. *TR
Mileage: 132,000
MY WIFE AND I HAVE A 2007 BMW 328I. IN 2010, WE GOT IN THE VEHICLE AND THERE WAS A STEERING WHEEL LOCK WARNING ON THE DASH. WE TOOK IT TO GET LOOKED AT AND THEY STATED IT WAS A "FAULT CODE". WE HAD THE EXACT SAME EXPERIENCE IN 2012 AND 2014 WITH THE SAME RESULT, "FAULT CODE". WE NOW HAVE THIS ICON WARNING AGAIN. THIS TIME WE ARE TOLD THAT THE WHOLE STEERING COLUMN WILL NEED TO BE REPLACED ($1200). ACCORDING TO MANY REFERENCES, THIS IS A COMMON PROBLEM AND BMW IS AWARE OF IT. ALSO, ACCORDING TO SEVERAL REFERENCES, THERE IS NO WARNING OR PREDICTION WHEN THE STEERING WHEEL LOCK WILL FAIL IN THE LOCKED POSITION. IF YOU ARE FIRST GETTING INTO THE VEHICLE AND THE STEERING WHEEL LOCK HAS FAILED IN THE LOCKED POSITION, IT WILL NOT ALLOW YOU TO START THE ENGINE. THE QUESTION THAT I HAVE IS WHETHER THE STEERING WHEEL LOCK CAN FAIL IN THE LOCKED POSITION WHILE THE VEHICLE IS BEING DRIVEN. APPARENTLY, THIS QUESTION HAS BEEN RAISED BY NUMEROUS PEOPLE. I HAVE ASKED THIS QUESTION TO THE DEALERSHIP AS WELL AS SEVERAL BMW WEBSITES. THE RESULTS ARE, THEY DON'T KNOW OR THE ANSWERS HAVE BEEN INCONSISTENT AND OFTEN CONTRADICTORY. ASIDE FROM THIS PARTICULAR PROBLEM BEING FAR TOO FREQUENT TO IGNORE BY BMW, THIS APPEARS TO BE A VERY REAL SAFETY CONCERN. BMW CONTINUES TO IGNORE THIS PROBLEM. *TR
Mileage: 54,000
EVERYTHING WAS FINE. I HADN'T NOTICED ANY CHANGES EXCEPT THE CRUISE CONTROL WOULD SHUT OFF BY ITSELF. THEN I NEEDED A JUMP AND IT TOOK RIGHT AWAY. THE NEXT TIME I NEEDED A JUMP IT WOULDN'T TAKE. TOOK THE BATTERY TO AUTOZONE AND HAD IT CHECKED AND IT WAS FINE. SO REALIZED IT WASN'T THE BATTERY. ID TRY TO START THE CAR BUT NOTHING HAPPENS NOT EVEN A CLICKING NOISE NOTHING. BUT THE LIGHTS STILL CAME ON WINDOWS STILL ROLLED DOWN RADIO EVEN WORKED IT JUST WOULDN'T START. *TR
Mileage: 70,000
RED WARNING LIGHT STEERING PROBLEM STOP CAR IMMEDIATELY. BMW AND INTERNET STATES THIS WAS COMMON PROBLEM $1800+ TO FIX I HAD EXTENDED WARRANTY BUT IT STILL COST ME APPROX $600. *TR
Mileage: 30,000
PASSENGER AIRBAG SEAT PAD DOES NOT DETECT. STEERING WHEEL LOCK FAULT BOTH THESE PROBLEMS HAVE BEEN RECALLED ON OTHER VEHICLES OF SAME MODELS SAME YEAR BUT NOT MINE. BOTH PROBLEMS HAVE OCCURRED ON MY VEHICLE AND I REFUSE TO PAY TO GET IT FIXED WHEN OTHERS GET THERE COVERED WITH A RECALL. *TR
STEERING WHEEL LOCK SIGN KEEPS APPEARING AND LOCKING ME OUT OF THE CAR. THIS HAS HAPPENED 4 TIMES IN THE LAST TWO WEEKS AND HAS LEFT ME STRANDED EVERY TIME AND 3 OF THE TIMES A TOW TRUCK WAS UNABLE TO REACH MY CAR TO TOW IT. I HAVE HAD IT AT THE DEALER FOR A WEEK NOW AND THE SIGN HAS NOT POPPED UP FOR THEM SO THEY SAY THEY CAN NOT DO ANYTHING. WHEN I DROPPED OFF THE CAR TO THEM AFTER BEING STUCK FOR 45 MIN, AS SOON AS I PARKED IT AT BMW THE SERVICE WOMAN TRIED TO GO INTO IT AND START IT AND IT SHOWED THE SIGN. THE SERVICE TEAM HAS BEEN UNABLE TO DIAGNOSE THE PROBLEM. SO I AM PICK UP THE CAR TODAY WITH NOTHING THAT HAS BEEN DONE TO IT AND IT WILL MOST LIKELY HAPPEN AGAIN IN THE NEXT COUPLE OF DAYS SINCE IT WILL BE DRIVEN NORMALLY. *TR
Mileage: 77,000
I WAS DRIVING MY 328I WITH 48K MILES AND THE ELECTRONIC STEERING WHEEL LOCK ICON CAME UP ON THE DASH PANEL. IT KEPT GIVING THE WARNING THAT THE STEERING WHEEL WILL LOCK AND IF I TURN THE CAR OFF AND I WON'T BE ABLE TO START IT. I DROVE IT HOME AND WHEN I TURNED THE CAR OFF, I WAS ABLE TO CRANK IT BACK UP AND HAD NO PROBLEM WITH STEERING IN TEST DRIVE. DEALER TOLD ME THAT I NEED TO REPLACE THE COLUMN BECAUSE IT COULD ACTUALLY LOCK. THIS WOULD BE DISASTROUS ON A FREEWAY IN SOUTHERN CAL WHERE I LIVE. THIS IS A DEFECT IN THE BMW 328I MODELS BECAUSE I AM READING OTHER ONLINE POSTS STATING THE STEERING DID LOCK. I AM FILING THIS COMPLAINT, HOPING THAT ANY SUBSEQUENT INVESTIGATION BY THE NHTSA WILL SEE THIS IS A REAL SAFETY ISSUE AND BMW KNOWS THERE IS A PROBLEM THAT COULD RESULT IN A SERIOUS ACCIDENT YET THEY WON'T ISSUE A RECALL. *TR
Mileage: 48,000
STEERING WHEEL LOCK DISPLAYED ON CAR DASH BOARD. IT WILL NOT START AND CAR HAD TO BE TOWED TO DEALERSHIP. I HAVE FOUND SEVERAL COMPLAINTS OF THIS SAME ISSUE ONLINE. BMW NEEDS TO PAY FOR THIS ISSUE I WILL NEVER BUY ANOTHER BMW THE REST OF MY LIFE. PLEASE CHECK INTO THIS. *TR
Mileage: 80,000
STEERING WHEEL LOCKED WILE DRIVING - VERY SIMILAR TO NHTSA CASE # 10194169. MY DAUGHTER WAS TURNING RIGHT INTO A PARKING LOT WHEN SHE NOTICED THAT THE STEERING WHEEL CAME TO A HARD STOP. WHEN SHE REALIZED THAT SHE WOULD NOT MAKE THE TURN, SHE TRIED TO TURN IT BACK TO THE LEFT BUT IT IMMEDIATELY LOCKED HARD IN PLACE. SHE PULLED FORWARD IN THE DIRECTION OF TRAVEL AND WAS ABLE TO STOP IN THE GRASS ON THE SIDE OF THE ROAD. AFTER SHE STOPPED SHE NOTICED THAT THE "SERVICE ENGINE SOON" WARNING MESSAGE WAS ILLUMINATED. SHE THEN TURNED THE CAR OFF AND BACK ON AND EVERYTHING WORKED NORMALLY AND SHE WAS ABLE TO DRIVE THE CAR ABOUT A MILE TO THE HOUSE. WE HAD IT TOWED TO THE LOCAL BMW DEALER - THE DEALER KEPT THE CAR FOR 3 DAYS WHERE THEY REVIEWED FAULT CODES (FOUND NONE), TRIED TO DUPLICATE THE PROBLEM (COULD NOT DUPLICATE), AND TOOK THE STEERING COLUMN APART (BUT FOUND NO PROBLEM). THE DEALER DID IMPLEMENT NHTSA CAMPAIGN NUMBER 13V044000, BUT SAID THERE WAS NO INDICATION OF A PROBLEM WITH THE ELECTRICAL SYSTEM. NEEDLESS TO SAY I AM VERY CONCERNED ABOUT MY DAUGHTER DRIVING THIS VEHICLE, BUT HAVE NO OTHER CHOICE AT THE TIME. CAN THE NHTSA PROVIDE ANY FURTHER ASSISTANCE WITH THIS SITUATION. *TR
Mileage: 59,000
BATTERY SEEMED TO HAVE DRAINED...WHEN GIVEN A JUMP AND POWER WAS RESTORED, THE CAR HAD A THE STEERING LOCKED LIGHT UP RED. THE CAR TURNED ON FOR A FEW TIMES AND NOW IT DOESN'T TURN ON AT ALL. THERE SEEMS TO BE POWER IN THE CAR AS EVERYTHING LIGHTS UP BUT WHEN ATTEMPTING TO START NOTHING HAPPENS AND THE ONLY LIGHT ON THE DASHBOARD IS THE ONE OF THE STEERING LOCKED IN RED!!!! THIS HAS TO BE A DEFECT!!! *TR
Mileage: 121,000
ELECTRIC STEERING LOCK LIGHT ON MY 2007 BMW 328I COUPE COMES UP IN RED AND CAR WON'T START... INITIALLY THOUGHT IT WAS THE BATTERY BUT AFTER GETTING A JUMP START AND THE POWER FLICKERED OFF AND ON DIFFERENT FEATURES IN THE CAR THE CAR NEVER STARTED, THE KEY FOB KEPT BEING REJECTED FROM THE IGNITION BOX AND THE CAR EVENTUALLY WENT DEAD. I HAD TO MANUALLY LOCK AND UNLOCK DOORS AND LEFT IT SITTING OVER NIGHT. THE CAR WAS JUMP START AGAIN THE NEXT DAY AND RADIO, LIGHTS, TRUNK, DOOR LOCKS, AND SEAT BELTS, ETC. APPEAR TO BE WORKING FINE ELECTRONICALLY BUT THE CAR STILL WOULD NOT START... THE BRAKES FEEL TIGHT AND THE STEERING COLUMN IS TIGHT BUT CLICKS WHEN TURN LEFT AND RIGHT (FEELS SEMI-ENGAGED IF THAT'S POSSIBLE)... WAS WONDERING IF THE BATTERY IS JUST LOW AND DOESN'T TRIGGER THE STEERING WHEEL LOCK? SHOULD WE DISCONNECT THE BATTERY AND RECONNECT OR REPLACE TO SEE IF IT TRIGGERS THE ELECTRIC STEERING WHEEL LOCK? THE ISSUE WITH THE BATTERY HAS HAPPENED ON SEVERAL OTHER OCCASIONS AND THE STEERING WHEEL LOCK LIGHT CAME UP YELLOW HOWEVER THE CAR STARTED IN THE PAST AFTER JUMP STARTING. THIS APPEARS TO BE A KNOWN PROBLEM AND I?M FORMALLY COMPLAINING IF THIS IS THE CASE FOR I?M TRYING TO AVOID ANY UNNECESSARY COSTLY REPAIRS SUCH AS REPLACING THE STEERING COLUMN OR REPROGRAMMING IN ANY WAY POSSIBLE IF A KNOWN FIX IS AVAILABLE OR FAULTY PRODUCT IS THE CAUSE. I ALSO FEEL THIS IS DEFINITELY A POTENTIAL SAFETY HAZARD :-/ *TR
Mileage: 97,500
I WAS DRIVING THE CAR AND THE ELECTRONIC STEERING WHEEL LOCK ICON CAME UP ON THE DASH PANEL. IT KEPT GIVING THE WARNING THAT THE STEERING WHEEL WILL LOCK AND IF I TURN THE CAR OFF AND I WON'T BE ABLE TO CRANK IT. I DROVE IT HOME AND WHEN I TURNED THE CAR OFF, I WAS ABLE TO CRANK IT BACK UP AND HAD NO PROBLEM WITH STEERING IN TEST DRIVE, BUT I WILL HAVE TO VISIT MY LOCAL BMW REPAIR SHOP TOMORROW. I HAVE KNOWN OTHER BMW OWNER'S WHO SAYS THIS HAS HAPPENED TO THEM MORE THAN ONCE AND I FOUND A LOT OF THE SAME PROBLEMS ON THE INTERNET FORUMS. I AM WONDERING IF THIS IS A DEFECT IN THE BMW 328I MODELS BECAUSE I HAVE BEEN TOLD THAT THE STEERING WHEEL COULD ALSO LOCK IF A PERSON WAS DRIVING, ALSO. I AM FILING THIS COMPLAINT, HOPING THAT ANY SUBSEQUENT INVESTIGATION BY THE NHTSA WILL REVEAL ANY SAFETY ISSUE WITH THIS KNOWN DEFECT. *TR
Mileage: 58,000
VEHICLE WILL NOT START, REPLACED BATTERY AND ICON DISPLAYING ELECTRIC STEERING LOCK (ELV) SHOWS IN THE DASHBOARD. VEHICLE WILL NOT START AS STEERING WHEEL IS LOCKED AND CAN NOT BE RELEASED DEALER SAYS THE STEERING WHEEL COLUMN NEEDS TO BE REPLACED. THIS IS AN EXTREMELY COMMON PROBLEM WITH THESE CARS, DEALER SAID THE SEE ABOUT 3 CARS A WEEK WITH THIS PROBLEM. *TR
Mileage: 48,385
RED INDICATOR FOR ELECTRONIC STEERING WHEEL LOCK MALFUNCTION. CAR FAILED TO START UNLESS MULTIPLE ATTEMPTS TO UNLOCK COLUMN BY INSERTING AND REMOVING KEY. DEALER SAYS THE COLUMN NEEDS TO BE REPLACED, AND THE CAR REPROGRAMMED TO "ACCEPT" THE NEW COLUMN. THE CAR IS COVERED UNDER A CPO WARRANTY, SO THE PARTS WILL BE COVERED, BUT THE "REPROGRAMMING" IS NOT. AN INTERNET SEARCH FOR "BMW ELECTRIC STEERING WHEEL LOCK MALFUNCTION" RETURNS MULTIPLE INSTANCES OF THE FAILURE MODE. IN SOME CASES MULTIPLE TIMES PER VEHICLE. PLEASE HELP US! BMW IS IGNORING THE ISSUE OR KICKING-THE-CAN DOWN THE ROAD UNTIL THE VEHICLE IS OUT OF WARRANTY. *TR
Mileage: 40,000
STEERING WHEEL LOCK MALFUNCTION WHICH IS INHERENT ON THIS MODEL. BMW REFUSES TO RECALL THE ITEM. THEY HAVE SINCE CORRECTED THE MALFUNCTION ON SUBSEQUENT YEARS. REPAIR COST $1800 MIN. I WILL ADD THIS COMPLAINT TO THE EVER GROWING LIST I AM SURE YOU HAVE ON THIS MODEL. HOPEFULLY YOU WILL ATTEND TO THE DANGEROUS PROBLEM. THE STEERING WHEEL LOCKS YOU CRASH. *KB
I WAS LEFT STRANDED IN A PARKING LOT WITH THE STEERING WHEEL LOCK LIGHT SHOWING. I WAS NOT ABLE TO START THE CAR AT ALL AND I WAS UPSET BECAUSE I COULD NOT MOVE THE CAR AND HAD TO BE TOWED TO THE CLOSEST PLACE WHICH WAS AN EXTREME BURDEN ON ME FINANCIALLY. *TR
Mileage: 90,000
WE DID NOT BUY BMW JUST FOR THE LOOK BUT WE BOUGHT IT CAUSE OF HOW GOOD THEY MAKE THERE CARS AND NOW THIS HAPPEN AND BOY I WAS FOOLED. *TR
Mileage: 41,920
STEERING COLUMN NEEDED TO BE REPLACED PER DEALER. *KB
Mileage: 42,850
STEERING COLUMN NEEDED TO BE REPLACED PER DEALER. *KB
Mileage: 42,850
THE STEERING COLUMN LOCK FAILED WHICH REQUIRED BMW TO REPLACE THE UPPER STEERING COLUMN AT $1,252.92!!! *TR
Mileage: 54,000
THERE IS A DEFECT WITH THE ELECTRONIC STEERING WHEEL LOCK. THE WARNING LIGHT CAME ON, BUT THE CAR FUNCTIONED NORMALLY DESPITE THE OWNER'S MANUAL SAYING THE CAR WOULD NOT START. I THOUGHT IT WAS A DEFECTIVE LIGHT, UNTIL I TRIED TO START MY CAR ONE MORNING. THE ELECTRONIC STEERING WHEEL LOCK WOULD NOT DISENGAGE, AND I HAD TO GET THE CAR TOWED. IT APPEARS TO BE A COMPLEX PROBLEM AS BMW DEALER MECHANICS CAN ONLY TELL ME THAT THE STEERING COLUMN NEEDS TO BE REPLACED. THEY WILL NOT TELL ME WHY IT NEEDS TO BE REPLACED OR WHAT IS CAUSING THE PROBLEM. ESTIMATES FOR REPAIR HAVE BEEN BETWEEN $1300 AND $1800 DEPENDING ON THE DEALER. I UNDERSTAND THAT CARS BREAK DOWN BUT, AFTER VISITING BMW FORUMS ON THE INTERNET, IT IS PLAIN TO SEE THAT THIS IS A KNOWN DEFECT THAT BMW REFUSES TO FIX. ONE POSTING DID INDICATE THAT THE STEERING WHEEL LOCKED UP WHILE THE CAR WAS BEING DRIVEN CAUSING A DANGEROUS SITUATION, BUT, IN MY CASE, THE CAR WAS PARKED. THIS DEFECT DOES POSE TO CAR OWNERS A GREAT INCONVENIENCE WITH POSSIBLE UNSAFE CONSEQUENCES DEPENDING ON THE CIRCUMSTANCES SURROUNDING THE CAR OWNER GETTING STRANDED. FURTHERMORE, ONCE STRANDED, THE OWNER HAS LITTLE CHOICE BUT TO GET IT TOWED MOST LIKELY TO A BMW DEALERSHIP AND PAY THE LARGE REPAIR BILL. (I TRIED AN INDY BMW SPECIALIST FIRST. HE COULD NOT FIX IT OR EVEN DETERMINE WHY IT WAS OCCURRING.) I AM FILING THIS COMPLAINT IN THE HOPE THAT ANY SUBSEQUENT INVESTIGATION BY THE NHTSA WILL REVEAL THAT BMW HAS LET A KNOWN DEFECT PERSIST. ONCE THAT IS DISCOVERED, BMW SHOULD BE REQUIRED TO FIX THE DEFECT AND REIMBURSE OWNERS WHO HAVE HAD TO PAY FOR A COSTLY REPAIR. *TR
Mileage: 69,000
STEERING WHEEL LOCKED ON 2007 BMW 328I COUPE FOR THE SECOND TIME IN TWO MONTHS! HAD TO HAVE VEHICLE TOWED, MISSED WORK, AND OUT OF A VEHICLE UNTIL IT IS FIXED...FOR THE SECOND TIME IN TWO MONTHS. I ALSO KNOW OF AT LEAST 4 PEOPLE WHO HAVE HAD THE EXACT SAME PROBLEM WITH THEIR BMW'S. PLEASE LOOK INTO THIS. *TR
I WAS DRIVING THE CAR AND THE ELECTRONIC STEERING WHEEL LOCK ICON ILLUMINATED ON THE DASH PANEL. IT KEPT GIVING THE WARNING THAT THE STEERING WHEEL WILL LOCK AND IF I TURN THE CAR OFF, I WON'T BE ABLE TO CRANK IT. I DROVE IT FOR ABOUT TWO WEEKS. WHEN I TURNED THE CAR OFF, I COULD NOT CRANK IT BACK UP. I HAD TO HAVE THE STEERING COLUMN REPLACED AT MY LOCAL BMW REPAIR SHOP. I HAVE KNOWN OTHER BMW OWNER'S WHO SAYS THIS HAS HAPPENED TO THEM MORE THAN ONCE. I AM WONDERING IF THIS IS A DEFECT IN THE BMW 328I MODELS BECAUSE I HAVE BEEN TOLD THAT THE STEERING WHEEL COULD ALSO LOCK IF A PERSON WAS DRIVING, ALSO. *TR
Mileage: 51,000
BMW STEERING WHEEL LOCK CANT START VEHICLE LEAVES YOU STRANDED. HAD DEALER REPLACED ALREADY ONCE IN PAST PROBLEM PERSISTS. *TR
STEERING WHEEL LOCKS UP UNEXPECTED AND CAR WILL NOT START. HAVE BEEN REPLACED ONCE BEFORE. THIS IS THE SECOND INCIDENT SINCE 12/28/09. CAR HAS TO BE TOWED FROM LOCATIONS. *TR
Mileage: 46,630
RED STEERING WHEEL AND PADLOCK WARNING INDICATOR LIGHT IS ON - STEERING WHEEL WILL NOT LOCK. THE MOST COMMON ISSUE WITH THIS FAULT CAN CAUSE A "NO START" CONDITION. THE "NO START" CONDITION CAN ARISE AND THE STEERING WHEEL COULD LOCK WHILE DRIVING. THIS IS THE SECOND FAILURE WITHIN 4 YEARS AND COMMON IN BMW'S (SEE THREAD: HTTP://WWW.BIMMERFEST.COM/FORUMS/SHOWTHREAD.PHP?T=316722 *AND THREAD: HTTP://WWW.E90POST.COM/FORUMS/SHOWTHREAD.PHP?T=147586)
Mileage: 68,259
TL*THE CONTACT OWNS A 2007 BMW 328I. WHILE DRIVING APPROXIMATELY 25 MPH AND MAKING A RIGHT TURN, THE STEERING WHEEL LOCKED. THE CONTACT DROVE ACROSS SEVERAL LANES OF TRAFFIC WITHOUT CRASHING. THE BRAKES WERE SLOW TO RESPOND WHEN DEPRESSED AND THE ABS LIGHT ON THE INSTRUMENT PANEL ILLUMINATED. WHEN THE VEHICLE CAME TO A STOP, THE SERVICE ENGINE LIGHT ILLUMINATED AND THE STEERING WHEEL WAS STILL LOCKED. THE CONTACT SHUT OFF THE VEHICLE. WHEN SHE RESTARTED IT, THE VEHICLE BEGAN OPERATING NORMALLY. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT CURRENTLY REMAINS. THE CURRENT AND FAILURE MILEAGES WERE 3,183.
Mileage: 3,183
I LEASED A BMW 328I 4 DOOR, AND THE DEALER DELIVERED THE NEW CAR FROM SPRING VALLEY , NY TO LAWRENCE, NY ON MARCH 1 2007. ON MARCH 13 2007, 12 DAYS LATER & 200 MILES ON THE CAR WHICH THE DEALER DROVE AT LEAST 100 OR MORE OF THE MILES, AND WHILE DRIVING INTO A GAS STATION FOR FIRST GAS FILLUP THE FRONT DRIVER'S SIDE TIRE CRACKED OFF THE TIE ROD, JUST CRACKED MY PICTURES , WHICH WAS UNBELIEVABLE. THE CAR WAS TOWED TO THE ORIGINAL DEALER BY BMW. THE CAR WAS LOOKED AT BY THE DEALER, AND THEIR RESPONSE WAS THAT I HIT SOMETHING A FEW DAYS AGO, AND BMW WAS NOT RESPOSIBLE FOR THIS. I SHOULD CALL MY INSURANCE OMPANY. I WAS APPALED BY THE RESPONSE, SO I STARTED WRITING & CALLING BMW OF NORTH AMERICA. I WAS ASSURED BY CUSTOMER RELATIONS THAT THEY WERE SENDING ENGINEERS TO SEE THE CAR IN SPRING VALLEY ,NY, AND RESPONDED TO THIS MATTER IN A TIMELY FASHION.*AK
Mileage: 200