2009 BMW 328I Electrical System Problems

Car running lean oil leak getting hot,loss of power,jolting forward also my car has been in dealership shop for 2 years I'm being charged for services I know weren't done,overcharged,and my car still isn't fixed also the service manager told me he was aware of the recalls,when I told him to this was 4 days ago,however my car is being withheld from me,recalls have been known if it's been two yrs,they filed a lien June of last year I opposed it and they never responded back! My car still sits there causing injury to my livilyhood I've missed almost 1year of work I live in the Sierra's where it snows I can't get to work with no car!

One recall was for air bag deployed I had the light for it on but it was on when I got it the original owner said it popped on him well he was parked and he never fixed it or did anything ... The other was a part of the computer pretty much in charge of cooling the car down it can make fire from melting and cause unfixable/ to constant issues .... Well my hole engine stopped working it was getting too hot miss firing coolent mixing with oil and started to smoke it was white smoke that came out didn't smell like anything crazy maybe mostly coolent and pretty much it had electric issues since I got it so the recall issue makes sense so I took it in to bmw Riverside they said they will fix all that and contact me it's been almost 2 weeks I live in my car I'm disabled and a mom I can't even go drive and see my child over this I have no income disabled type thing and no word what's wrong they said they might charge me a few of 287 but I'm disabled no income yet so that's out it tells me it will be fixed free and if the dealer won't fix the electric system on everything in the car and not charge me later like they said they will then I want to sue big time and if that's not dun when clearly safety was in danger fire issues and crap I want the same car but a new one off the lot not brand new car or fix then I'm sueing for my losses that simple

My car lost all power as if the battery died. BMW had a recall for the positive battery cable running from the battery in the trunk to the fuse box behind the glove box. This recall was apparently remedied prior to my ownership according to the dealership. I began to troubleshoot the issue and when the positive battery cable near the fuse box was moved by hand, the vehicle powered up immediately. The random loss of power issue persists even after the recall. While driving on the interstate prior to this happening, my dash lights went out along with the radio. Losing complete power to the vehicle while traveling at interstate speeds is an obvious hazard. The dealership says that recall repairs are not warrantied by the manufacturer and it would be an out of pocket expense to fix something that BMW already knows is a problem.

I was driving my car when all of a sudden the lights in the odometer started flickering and the car started putting and then shut off. Basically broke down on me. I cannot get it to stay on it feels like it has no power.

vehicle caught on fire while no one was driving and the engine was not on. It was parked for approximately 45 minutes. The fire started at the front under the hood. It destroyed melted the engine parts

My car is suffering from recall 19V472000 for my bmw 328i . My car horn dash lights windshield wipers and all my electric functioning in this aspect have continued to go on and off causing me to almost wreck numerous times as well as causing others to wreck into my car. Yet my vin is not included in this recall when I type in my vin. My car type year and model is however. I have another recall just fixed by bmw for the blower motor wiring and one supposedly waiting on a remedy. Bmw you need to vin to this recall list and stop hiding that you screwed so many . We pay for luxury cars for a reason… not so they stall out, catch fire whether on or off, or the entire electric system fails. The problems started around 108k.This had put my family and granddaughter at risk.

Car doesn’t hold a battery Wants to start 2% of the time Engine shook the pulley off so have troubles steering It’s under recall for a few things I would love a new car from bmw because this one is a nightmare the bmw tech advised me not to drive it so have been carless all year pretty much

Consistent steam coming through hood of vehicle. Electrical panel indicators. Vehicle has been serviced regularly and sent to BMW Mountain View for recall repairs.

The contact owns a 2009 BMW 328i. The contact stated that the vehicle was taken to the dealer to be repaired under NHTSA Campaign Number: 17V676000 (Electrical System) however, upon picking up the vehicle and driving 25 MPH, the air bag warning light illuminated and the vehicle started making abnormal beeping sounds. The vehicle was taken back to the dealer who informed the contact that he needed to purchase the parts to repair the vehicle. The vehicle was not repaired. The contact stated that the failure had been reoccurring while driving. The contact stated that the beeping sounds would stop and the air bag warning light turned off whenever he buckled the front passenger seat belt. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the dealer. The failure mileage was approximately 95,911.

Mileage: 95,911

My car is losing power and the instrument panel tends to flicker on and off at times. I had to replace the battery cables, due to water entering the battery compartment and corroded the cables. Once that was repaired it was determined that the the positive battery cable at the front power distribution box may be damaged by vehicle vibrations or something which cause no power going to the distribution box. I repaired the issues with the battery cables and the water collecting in the battery compartment. Now the problem I outlined above with the power not reaching the the front distribution box is now being worked on. I reached out to BMW and was told that my specific vin # was not impacted. However, it's hard to tell based on the description of the problem as outlined in the recall 13V-044. At this time I can't find the copy of the repair bill, however, the repairs were completed at Motorsports gmbh, 101 Park Ave, Lyndhurst, NJ 07071 approximately $2,000.00

VEHICLE NEEDS AN AIRBAG REPLACEMENT, AND TWO ELECTRICAL COMPONENTS FIXED. ONE OF THOSE ELECTRICAL COMPONENTS MAY LEAD TO THE CAR OVERHEATING WHICH IS EXTREMELY DANGEROUS AND A FIRE HAZARD. *DT I HAVE CALLED THE BMW ROSEVILLE, CA DEALERSHIP MULTIPLE TIMES AND THEY DO NOT ANSWER. I AM CONCERNED BECAUSE I COMMUTE FOR WORK AND I ALSO DRIVE AROUND MY PREGNANT WIFE AND MY 5 YEAR OLD DAUGHTER.*JB

THE BATTERY CONNECTIONS IN THE REAR COMPARTMENT HAVE COMPLETELY CORRODED. MY MECHANIC HAS TOLD ME THIS IS A COMMON ISSUE WITH MANY BMW SERIES NOT JUST THE 3 SERIES. WATER SEEPAGE APPEARS TO BE A SPECIFIC PROBLEM WITH FAILURES TO RUBBER GASKETS IN THE TRUNK/REAR LIGHTS IN THIS CONVERTIBLE. THE REPAIR IS $2,000.00 AS THE ENTIRE CABLE SYSTEM MUST BE REPLACED TO THE ENGINE AN 11 HOUR JOB. THIS IS A WELL KNOWN ISSUE BUT NOT ACCEPTABLE FROM A CAR THAT HAS BEEN GARAGED ITS ENTIRE LIFE. THIS SHOULD BE INVESTIGATED AS MANY CONSUMERS ARE PAYING AN ENORMOUS BILL DUE TO BAD DESIGN, WORKMANSHIP AND ENGINEERING. THE DX OCCURRED AFTER MUCH INVESTIGATION AND THE INABILITY TO START THE CAR FOR 2 WEEKS AFTER $300.00 WORTH OF REPAIRS (NEW BATTERY, STARTER, RELAY SWITCH) THE MECHANIC TOLD ME THAT WE WERE LUCKY THERE WAS NOT A FIRE AS THE BOTH MAIN CABLES WERE ARCING AT THE CONNECTION POINT.

Mileage: 80,000

TL* THE CONTACT OWNS A 2009 BMW 328I. WHILE DRIVING 68 MPH, THE VEHICLE STALLED AND THE "MALFUNCTION IN DRIVE" AND "MALFUNCTION IN TRANSMISSION" WARNING MESSAGES DISPLAYED. THE CONTACT WAS ABLE TO COAST THE VEHCLE ONTO THE ROAD SHOULDER AND APPLIED THE PARKING BRAKE TO STOP THE VEHICLE. THE VEHICLE WAS RESTARTED, BUT CONTINUED TO STALL. THE CONTACT'S FAMILY MEMBER REPLACED THE ALTERNATOR AND BATTERY, BUT THE FAILURE CONTINUED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V044000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.

Mileage: 83,000

MY SITUATION IS POWER SUPPLY RELATED, MY HEADLIGHTS AND PART OF MY CLUSTER DISPLAY CASH BOARD BEGAN FLICKERING, MAKING AN ELECTRICAL NOISE AND WITH THE SWITCH ON OFF POSSITION THE LIGHTS DID NOT WANT TO TUIRNO OFF. I NOTICE THIS ON AROUND JUNE OF 2018, I WAS DRIVING ON MY WAY HOME FROM EATING PIZZA, SMELL SOMETHING LIKE BURN PLASTIC, I ASKED MY WIFE DO YOU SMELL SOMETHING LIKE BURN RUBBER?, SHE SAID YES BUT WERE IS IT COMING FROM?, I PAID NOT MUCH MIND TO THIS LATER WHEN I GOT HOME I SMELLED IT AGAIN, LFELT THE CAR SOME WHAT HOT BUT THE SAMEL WAS NOT STRONG SO I PAID NO MIN, AFTER A FEW WEEKS I HAD TO CHANGE A WATER HOSE THEN ANOTHER WATER HOSE, THE WHEN I TUERN THE CAR OFF THE LIGHTS ON THE CAR AND THE TRIANGLE HAZARD LIGHT DID NOT WANT TO TURN OFF EVEN WITH THE LIGHT SWITCH ON THE OF POSSITION. MY 2009 328I BMW WAS LEFT AT THE AUTORIZED BMW SERVICE CENTER IN GUAYNABO, P.R. ON THE 18TH OF AUGOST 2018 AND IS STILL AT THIS SERVICE STATION BUT ALWAYS COME WITH AN EXCUSE TO WHAT THE PROBLEM IS, I KNOW ITS RECALL RELATED BECAUSE ITS AN ELECTRICAL SITUATION BUT THE ADVISOR AT THE SERVICICE CENTER ALWAYS SAYS ITS NOT RECALL RELATED, AT FIRST THEY SAID THEY FIXED THE LIGHT PROBNLEM BUT THE NOISE CONTINIUED AND THAT THE NOISE CAME FROM THE RADIOS AMPLIFIER, THEN THEY SAID IT CAME FROM TYHE CARS FUSE BOX, NOE THEY SAY ITS THE CARS CAS BUT THA THIS IS NOT RECALL RELATED, I TOLD THEM THAT IF THIS CAS IS THE CODIFIED KEY ENTRY THAT THIS SHOULD BE RECAL;L RELATED BECAUSE ITS A POWER SUPPLY COMPONENT AND THATS AN ELECTRICAL PART SO ITS RECALL RELATED, THEY SAID ITS NOT RELATED BUT THAT THEY HAVE SENT FOR THE PART AND WOULD BE ARRIVING ON THE 2ED OF NOVEMBER OF 2018 AND THEY WILL INFORM ME WHEN THE PART ARRIVES AND THAT THEY ARE GOING TO PAY FOR THE PART AND THE SERVICE.

TL* THE CONTACT OWNS A 2009 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V676000 (ELECTRICAL SYSTEM). THE DEALER (STERLING BMW, 3000 WEST COAST HWY, NEWPORT BEACH, CA 92663, 949-200-8722) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT CONSUMER STATED PROBLEM HAS BEEN REPAIRED. UPDATED 01/30/19*JB

TL* THE CONTACT OWNS A 2009 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V683000 (ENGINE AND ENGINE COOLING), 17V676000 (ELECTRICAL SYSTEM), AND 13V044000(ELECTRICAL SYSTEM). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUTOGERMANA BMW (LOCATED AT 298 AVENDIA CARLOS E. CHARDON, SAN JUAN, PUERTO RICO) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2009 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). A DEALER WAS NOT MADE AWARE OF THE RECALL. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2009 BMW 328I. THE CONTACT RECEIVED RECALL NOTICES FOR NHTSA CAMPAIGN NUMBERS: 13V044000 (ELECTRICAL SYSTEM), 17V676000 (ELECTRICAL SYSTEM), AND 17V683000 (ENGINE AND ENGINE COOLING). IN ADDITION, THE CONTACT STATED THAT VARIOUS UNKNOWN WARNING INDICATORS ILLUMINATED AND THE LIGHTING FOR THE INSTRUMENT PANEL GAUGES FLICKERED. AN UNKNOWN BMW DEALER WAS CONTACTED AND STATED THAT PARTS WERE UNAVAILABLE. THE DEALER PROVIDED A LOANER VEHICLE FROM A RENTAL FACILITY FOR OVER TWO WEEKS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT CONSUMER STATED THE FUSE BOX HAS PROBLEMS NOW AND NOT AVAILABLE UPDATED 11/26/18*JB

TL* THE CONTACT OWNS A 2009 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V676000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MOMENTUM BMW (10002 SOUTHWEST FWY, HOUSTON, TX 77074, (855) 645-6452) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

AIRFLOW METER/SENSOR - CAR SPUTTERS AND STRUGGLES WITH AIR INTAKE CAUSING THE CAR TO STALL. I WAS DRIVING 45 MPH AND MY CAR TURNED OFF. THIS HAPPENED BACK IN 12/2017 - I TOOK THE CAR INTO THE SHOP TO FIX THE PROBLEM ($1300+) AND THE SAME ISSUES ARE HAPPENING AGAIN. JULY 2018 DRIVING 33 MPH AND MY CAR STALLED OUT.

Mileage: 75,000

VEHICLE HAS TWO OPEN RECALLS. MANUFACTURER HAS NOT PROVIDED ANY RELIEF OR REMEDY FOR OVER NINE (9) MONTHS SINCE NHTSA FIRST PUBLISHED RECALLS.

Mileage: 55,000

TL* THE CONTACT OWNS A 2009 BMW 328I. WHILE DRIVING VARIOUS SPEEDS, SMOKE WOULD EMIT THROUGH THE VEHICLE VENTS AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND WAITED A FEW MINUTES UNTIL IT COOLED DOWN BEFORE DRIVING AGAIN. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIR. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 99,000. * (RECALL RELATED INCIDENT) TS

Mileage: 99,000

SEAT OCCUPANCY DETECTOR FAULTY. PASSENGER AIRBAG LIGHT CAME ON SO TOOK TO BMW DEALER. (AS AN ASIDE THIS OCCURRED SHORTLY AFTER (WI 3-4 MONTHS) AIR BAG REPLACED DUE TO TAKATA AIRBAG RECALL). TOLD RELATED TO SEAT MAT SENSOR, WHICH WAS UNDER/IN PASSENGER SEAT. NOT TOLD THAT COULD DISABLE FRONT AIR BAG. NOT TOLD THAT MULTIPLE BMW MODELS INCLUDING 2006, 2007, 2008, 2009 AND 2010 MODELS HAVE SAME DEFECT, INCLUDING THE 3 SERIES, AND THE 328I MODEL, AND THE 5 SERIES,AND IN PARTICULAR, MODELS WITH CLIMATE OR SPORT SEAT (LIKE MINE). TOLD REPLACEMENT COST WELL OVER $1,000. DECLINED SERVICE THINKING IT WAS JUST A DEFECTIVE SEATBELT NOTICE ISSUE (AND SEATBELT WORKED), NOT REALIZING IMPACTED SAFETY. WHEN AIR BAG LIGHT CONTINUED TO STAY ON AND CAME ON MORE FREQUENTLY, TOOK CAR TO A NON-BMW REPAIR SHOP FOR A SECOND OPINION, WHICH TOLD ME THIS IS A VERY COMMON ISSUE WITH BMWS AND THAT DEFECT PREVENTS PASSENGER AIR BAG FROM DEPLOYING. CALLED BMW DEALERSHIP BACK AND RESTATED WHAT OTHER REPAIR SHOP HAD SAID AND THIS TIME SERVICE PERSON TOLD ME MAY BE SUBJECT TO RECALL, BUT WHEN HE LOOKED UP VIN NUMBER THIS PARTICULAR MODEL NOT INCLUDED. THIS TIME BMW SERVICE PERSON ALSO TOLD ME THAT ISSUE WILL DEACTIVATE AIR BAG DEPLOYMENT. BMW REFUSED TO REPAIR WITHOUT CHARGING FULL AMOUNT. CALLED BMW CUSTOMER RELATIONS AND SERVICES AT BMW USA TO COMPLAIN AND WHILE ACKNOWLEDGING ALL OF THESE ISSUES WITH OTHER MODELS/YEARS CLAIMED THEY COULD NOT ASSUME THE SAME ISSUE OCCURRING HERE. REALLY??? THIS IS AN ISSUE THAT CAN SIGNIFICANTLY INCREASE RISK OF INJURY IN THE EVENT OF A CRASH. BMW IS AWARE OF THE ISSUE AND REFUSES TO DO ANYTHING ABOUT IT. SHAME ON BMW.

Mileage: 95,267

TL* THE CONTACT OWNED A 2009 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V676000 (ELECTRICAL SYSTEM). WHILE DRIVING UNKNOWN SPEEDS, THE VEHICLE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT WAS ABLE TO START THE VEHICLE AFTER TWO DAYS. THE VEHICLE WAS TAKEN TO BMW OF DALLAS (6200 LEMMON AVE, DALLAS, TX 75209, (972) 763-5528) WHERE THE CONTACT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND WERE ON BACKORDER. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE, BUT DIAGNOSED THAT THE SENSOR PACKAGE NEEDED TO BE REPLACED AND OIL WAS LEAKING FROM THE GASKET. THE CONTACT WAS UNAWARE IF THE VEHICLE WAS REPAIRED BECAUSE IT WAS SOLD TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 132,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Mileage: 132,000

TL* THE CONTACT OWNS A 2009 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). THE CONTACT CALLED BMW OF ATLANTIC CITY AT 609-568-9200 (6037 E BLACK HORSE PIKE, EGG HARBOR TOWNSHIP, NJ 08234) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2009 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING); HOWEVER, THE NOTICE STATED THAT THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

IT HAS BEEN 6 MONTHS , DEALER DID NOT FIXED TWO RECALLS ON MY CAR .BMW 328I 2009. 1) NHTSA RECALL NUMBER17V676 2) NHTSA RECALL NUMBER17V683

I BEGAN EXPERIENCING TROUBLE WITH MY 2009 BMW 328I SEDAN AS EARLY AS JANUARY 2017. THE AIR CONDITIONER WOULD SOMETIMES GO ON AND AT OTHER TIMES IT WOULDN'T GO OFF .I WAS EXPERIENCING THE SAME PROBLEMS WITH THE HEATER. SHORTLY AFTER MY CAR BEGAN TO OVERHEAT AND STALL OUT.IT WOULD HOLD BACK UNTIL I WAS IN 4TH GEAR, IF I EVEN MADE IT THAT FAR BEFORE DYING OUT. IT BEGAN TO SOUND LIKE A OLD VW. L REACHED OUT TO MY LOCAL BMW SERVICE DEPT. FOR REPAIRS. I WAS TOLD THAT THE PROBLEMS MY VEHICLE WAS HAVING,.WAS NOT UNDER RECALL BY BMW AT THAT TIME. AND THAT ANY REPAIRS DONE TO MY VEHICLE WOULD HAVE TO COME OUT OF POCKET. AT THE TIME IT WASN'T AN OPTION. I HAD THE REPAIRS DONE AT A LOCAL INDEPENDENT AUTO REPAIR SHOP.11 MONTHS LATER I BEGAN EXPERIENCING THE EXACT SAME PROBLEMS ALL OVER AGAIN. SINCE FEBRUARY 2018 I HAVE BEEN REACHING OUT FOR ASSISTANCE TO REPAIR MY VEHICLE DEFECTS WHICH ARE NOW UNDER RECALL BY BMW , WITH NO SUCCESS. I'VE ATTACHED AN OUTLINED HISTORY OF MY CONTACT WITH BMW CUSTOMER RELATIONS.MY VEHICLE REMAINS STATIONARY AT MY PLACE OF RESIDENCES, AWAITING A PHONE APPROVAL BY BMW CUSTOMER RELATIONS TO BMW ROADSIDE ASSISTANCE.FOR TOWING.

Mileage: 101,848

TL* THE CONTACT OWNS A 2009 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V683000 (ENGINE AND ENGINE COOLING) AND 17V676000 (ELECTRICAL SYSTEM). THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PEAKE BMW (2630 VETERANS MEMORIAL BLVD, KENNER, LA 70062, (504) 469-6165) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS ALSO NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNED A 2009 BMW 328I. SHORTLY AFTER PARKING AND EXITING THE VEHICLE, THE CONTACT WAS INFORMED THAT A FIRE STARTED UNDER THE HOOD. THE FLAMES ENTERED THE VEHICLE AND CAUSED CATASTROPHIC DAMAGE. A FIRE INSPECTOR EXTINGUISHED THE FLAMES AND DETERMINED THAT THERE WAS AN ELECTRICAL FAILURE THAT CAUSED THE FIRE, WHICH ORIGINATED ON THE DRIVER'S SIDE. THE VEHICLE WAS DESTROYED AND TOWED FROM THE SCENE. THE DEALER (BMW OF BLOOMFIELD, 425 BLOOMFIELD AVE, BLOOMFIELD, NJ 07003, (973) 233-5147) SERVICED THE VEHICLE IN JANUARY OF 2018 AND MADE NO MENTION OF NHTSA CAMPAIGN NUMBERS: 17V683000 (ENGINE AND ENGINE COOLING) AND 17V676000 (ELECTRICAL SYSTEM). THE CONTACT WAS UNCERTAIN IF THE RECALLS WERE ASSOCIATED WITH THE FAILURE. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE. *TT

TL* THE CONTACT OWNS A 2009 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BMW OF CRYSTAL LAKE (360 N, STATE RTE 31, CRYSTAL LAKE, IL) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WERE NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2009 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V676000 (ELECTRICIAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BRIAN HARRIS BMW (12336 AIRLINE HWY, BATON ROUGE, LA 70817) AND WAS INFORMED THAT THE PART WAS UNAVAILABLE AND HE WOULD HAVE TO PAY FOR THE REPAIRS. THE MANUFACTURER WAS CONTACTED AND THE CONTACT FILED A COMPLAINT. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAMARA RECALL: RECALL ON BATTERY TERMINAL; AIR BAG; BLOWER MOTOR; HEAT VALVE: RECALL 10/27/17: NOTIFIED DEALER: NO PARTS AVAILABLE FOR ANY RECALL; DON'T KNOW WHEN WILL BE AVAILABLE. WAIT YOU WILL RECEIVE INFORMATION BY MAIL WHEN AVAILABLE.

Mileage: 117

TL* THE CONTACT OWNS A 2009 BMW 328I. WHENEVER THE CONTACT PLACED FUEL IN THE FUEL TANK, SHE COULD ONLY FUEL THE TANK TWO DOLLARS WORTH AT A TIME TO FILL THE TANK. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC TO DETERMINE THE CAUSE OF THE FAILURE. IN ADDITION, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BMW OF WEST HOUSTON AT (855) 627-3055 (LOCATED AT 20822 KATY FWY, KATY, TX 77449) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING).

Mileage: 52,000

TL* THE CONTACT OWNS A 2009 BMW 328I. THE CONTACT RECEIVED NOTIFICATIONS OF NHTSA CAMPAIGN NUMBERS: 17V683000 (ENGINE AND ENGINE COOLING) AND 17V676000 (ELECTRICAL SYSTEM). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE BMW DEALER (BMW OF PALM SPRINGS, 3865 E PALM CANYON DR, PALM SPRINGS, CA 92264, (760) 202-8951) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONFIRMED THAT PARTS WOULD BE AVAILABLE IN THE SUMMER OF 2018. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I HAVE AN AIRBAG WARNING AND I WAS TOLD THAT MY CAR YEAR MAKE AND MODEL HAS AN AIRBAG RECALL. MANY MECHANICS THAT SPECIALIZE IN BMW MODELS KEEP TELLING ME THE SAME THING,.

Mileage: 30

TL* THE CONTACT OWNS A 2009 BMW 328I. WHILE DRIVING VARIOUS SPEEDS, THE HEATING SYSTEM BECAME INOPERABLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (BMW OF FREEPORT, 291 W SUNRISE HWY, FREEPORT, NY 11520) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 49,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Mileage: 49,000

2 RECALLS NEEDED: 17V-676: BLOWER MOTOR WIRING AND 17V-683: PCV VALVE HEATER. GOT A LETTER FROM BMW SAYING THESE RECALLS ARE NOT READY BUT MY CAR HAS A REALLY BAD BURNING SMELL FROM THE AIR VENTS AND NEED IT FIXED AS SOON AS POSSIBLE.

Mileage: 60,000

TL* THE CONTACT OWNS A 2009 BMW 328I. THE CONTACT SMELLED AN ABNORMAL BURNING ODOR IN THE VEHICLE. UPON INSPECTION, THE CONTACT NOTICED THAT THE VEHICLE WAS LEAKING OIL UNDER THE ENGINE VALVE COVER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ENGINE AND ENGINE COOLING) AND 17V683000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PLAZA BMW (11858 OLIVE BLVD, CREVE COEUR, MO) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE TECHNICIAN STATED THAT THE FAILURE WAS NOT RELATED TO THE RECALLS. THE MANUFACTURER WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Mileage: 100,000

BURNING ODOR WHEN HEATING AND/OR AIR CONDITIONING ACTIVATED.

THE CAR HAS HAD A STRONG SMELL OF MELTING PLASTIC COMING FROM THE AIR FLOW IN THE VEHICLE. IT HAS HAPPENED OVER THE COURSE OF 3 WEEKS AND NOT SURE WHAT THE MELTING PLASTIC IS COMING FROM. IT HAPPENS WHEN THE CAR IS IN MOTION AND ESPECIALLY WORSE WHEN THE HEATER IS ON.

TL* THE CONTACT OWNS A 2009 BMW 328I. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V676000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN OCTOBER OF 2017. THE CONTACT CALLED CENTER BMW DEALER (5201 VAN NUYS BLVD, SHERMAN OAKS, CA 91401, 910-907-99595) AND WAS INFORMED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONFIRMED THAT THE PARTS WERE UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS INVALID.

TL* THE CONTACT OWNS A 2009 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (BMW OF ARLINGTON, 1105 E LAMAR BLVD, ARLINGTON, TX 76011) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED AT 800-424-9153, BUT THE CONTACT WAS HUNG UP ON EACH TIME, WHICH PREVENTED THE CONTACT FROM SPEAKING WITH A REPRESENTATIVE. A CASE NUMBER WAS NOT PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA #17V-683 NHTSA #17V-676 NO REMEDY AVAILABLE.

WHILE DRIVING ON THE INTERSTATE, I ACCELERATE AND WITHOUT WARNING, DASHBOARD LIGHTS UP WITH "SERVICE ENGINE SOON" AND VARIOUS OTHER LIGHTS, POWER STEERING GOES OUT, AND I HAVE TO MANEUVER CAR ACROSS LANES OF ONCOMING TRAFFIC TO A SAFE SHOULDER. I TURN ON HAZARDS, REMOVE KEY AND WAIT SEVERAL MINUTES. THE CAR TURNS OVER BUT DOESN'T START. I WAIT LONGER, TURN OFF HAZARDS, RE-INSERT KEY AND CAR STARTS UP. I AM ABLE TO CONTINUE DRIVING, BUT AVOID HARD THROTTLE. THIS HAPPENED 2 MONTHS AGO, AND I TOOK IT TO A LICENSED MECHANIC WHO DIAGNOSED AS FAULTY FUEL PUMP AND REPLACED IT. THE CAR THEN HAD VACUUM LEAK FOLLOWED BY A COMPLETE REPLACEMENT OF VALVE COVER. THE ISSUE I EXPERIENCED ON THE INTERSTATE WAS IDENTICAL TO WHAT OCCURRED BEFORE THOSE REPAIRS WERE DONE AND BEARS A STRIKING RESEMBLANCE TO ISSUES DESCRIBED IN THE 2013 BATTERY CABLE RECALL, YET MY VIN # IS NOT INCLUDED.

Mileage: 128,098

"TAKATA RECALL" I HAVE A COMPLAINT FILED REGARDING AN ELECTRICAL ISSUE I HAD WITH MY VEHICLE WHICH RESULTED IN A MOTOR VEHICLE CRASH (NHTSA ID NUMBER: 10781956. MY CAR WAS EQUIPPED WITH TAKATA AIRBAGS, 4 OF 6 AIRBAGS DEPLOYED. THE AIRBAG FROM THE DRIVER SIDE CAUSED INJURIES TO MY FACE AND ARM. I RECEIVED A RECALL LETTER FROM BMW 4 MONTHS AFTER THE ACCIDENT THAT RESULTED IN THE NEED FOR PHYSICAL THERAPY DUE TO THE INJURIES TO MY ARM AND SHOULDER FROM THE IMPACT OF THE AIRBAG, WHICH ALSO CUT MY FOREARM. THE STEERING WHEEL ON MY VEHICLE FROZE WHILE DRIVING AND IN MY ATTEMPT TO GET THE WHEEL TO TURN, MY BRAKES ALSO FAILED. I HAD BOTH ARMS COVERING THE WHEEL TO TRY AND GET IT TO BUDGE. THE ONLY WAY MY VEHICLE STOPPED WAS BECAUSE I CRASHED INTO A CAR WAITING AT THE OPPOSITE LIGHT. BOTH ARMS WERE COVERING THE AIRBAG AT THE TIME IT DEPLOYED.

Mileage: 77,000

TL* THE CONTACT OWNS A 2009 BMW 328I. WHILE STATIONARY, THE VEHICLE WOULD NOT START WHEN PROMPTED. THE VEHICLE WAS DIAGNOSED AS HAVING AN ELECTRICAL FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

Mileage: 100,000

WHILE MAKING A LEFT TURN, TO PROCEED UP THE STREET LEAVING WORK, SEVERAL MALFUNCTION LIGHTS DISPLAYED ON THE DASH AND THAN MY CAR SHUTS DOWN COMPLETELY; NO INSIDE NOR OUTSIDE LIGHTS (IT WAS DARK OUTSIDE), NO DINGS OR ANYTHING. I THOUGHT MAYBE I NEEDED A JUMP. CALLED A CO-WORKER BEFORE HE LEFT WORK, WHOM ALSO HAS A BMW. HE SAID IT WAS NOT A JUMP I NEEDED AND PROCEEDED TO GO IN THE TRUNK TO LOCATE MY BATTERY. AS SOON AS HE WAS ABLE TO REMOVE THE PLASTIC SCREWS AND WIGGLE THE PANEL, TRYING TO GET IT FROM UNDER THE WALL PANELS THAT WAS HOLDING IT IN PLACE, ALL MY LIGHTS CAME BACK ON. HOWEVER, A RESTRAINT SYSTEM MALFUNCTION LIGHT REMAINED ON THE DASH. THANK GOD I WAS DRIVING AT A LOW SPEED AND ON A RESIDENTIAL STREET, NO CARS AROUND ME NOR HAD I MADE IT TO THE HWY TO HEAD HOME, SOME 30 MINUTE RIDE. I DON'T WANT TO THINK OF WHAT COULD HAVE HAPPENED! THE RESTRAINT SYSTEM MALFUNCTION IS SAID TO HAVE SOMETHING TO DO WITH THE PASSENGER SIDE AND THE AIRBAG. I FEEL I AM DRIVING IN A VERY UNSAFE HIGH COSTING VEHICLE, AND EITHER WAY, I, MY PASSENGER OR SOMEONE ELSE COULD SERIOUSLY GET HURT WITH THIS CAR ON THE ROAD WITH THESE ISSUES.

Mileage: 139,000

BATTERY AND STARTER ALL CHECKED OUT. BUT BREAK PEDAL STIFFENS UP AND CAR WILL NOT START. I HAVE READ ON INTERNET AND WATCHED A FEW VIDEOS ABOUT THE SAME PROBLEM. HOW MANY PEOPLE HAVE TO SUFFER AND PAY FOR BMWS PROBLEMS.

Mileage: 104,000

ON MY 2009 BMW 328I THE REAR RIGHT TURN SIGNAL BEGAN BLINKING FAST AND AN ERROR CODE CAME ON SAYING I NEEDED TO REPLACE REAR TURN SIGNAL, I RESEARCHED IT TO FIND OUT THAT THEY HAVE BEEN SEVERAL SERVICE BULLETINS OUT ABOUT THE REAR TURN SIGNALS GETTING CORROSION. I CALLED THE DEALER AND THEY STATED IT WAS OUT OF WARRANTY AND THEY WOULD NOT PAY TO FIX IT. THEY STATED THEY KNEW THE SERVICE BULLETINS WERE OUT BUT IT WAS NOT A RECALL. AFTER FURTHER SEARCHING I FOUND OUT THE OLDER MODELS HAD A RECALL TO FIX THIS ISSUE. IF THEY KNOW THEY HAVE AN ISSUE THEN WHY DON'T THEY FIX IT. *TR

Mileage: 72,000

ON MY WIFE'S 2009 BMW 328I THE REAR RIGHT TURN SIGNAL QUIT WORKING, I RESEARCHED IT TO FIND OUT THAT THEY HAVE BEEN SEVERAL SERVICE BULLETINS OUT ABOUT THE REAR TURN SIGNALS GETTING CORROSION. I CALLED THE DEALER AND THEY STATED IT WAS OUT OF WARRANTY AND THEY WOULD NOT PAY TO FIX IT. THEY STATED THEY KNEW THE SERVICE BULLETINS WERE OUT BUT IT WAS NOT A RECALL. AFTER FURTHER SEARCHING I FOUND OUT THE OLDER MODELS HAD A RECALL TO FIX THIS ISSUE. IF THEY KNOW THEY HAVE AN ISSUE THEN WHY DON'T THEY FIX IT. *TR

Mileage: 63,000

PURCHASED THE CAR USED APPX 4 MONTHS AGO WITH JUST UNDER 25K MILES. LAST WEEK WHILE DRIVING IN TRAFFIC APPX 45 - 50 MPH THE CAR STARTED TO SKIP AND LOSE FORWARD POWER. WHILE WAITING FOR A TOW TRUCK THE CAR JUST LOST ALL ELECTRICAL POWER AS WELL. I COULD HEAR RELAYS CLICKING BUT NOTHING WORKED. AT THE SHOP (NON-BMW) TO BE EVALUATED I HAD TO PURCHASE A NEW BATTERY (THIS REPLACED THE ORIGINAL). FINAL EVALUATION WAS THAT THE FUEL PUMP NEEDED TO BE REPLACED WHICH I HAVE NOW PAID FOR OUT OF POCKET. I AM AFRAID THAT THERE IS SOME ELECTRICAL ISSUE LURKING AS WELL, BUT SO FAR THE CAR IS DRIVING WELL. SINCE I PURCHASED THE CAR USED I WAS NOT AWARE OF ANY RECALLS BUT NOW I HAVE SEARCHED BY VIN AND FOUND THE RECALL ON THE BATTERY CABLE AND HAVE THAT SCHEDULED. 29,520 MILES IS TOO SOON TO NEED A FUEL PUMP REPLACEMENT! *TR

Mileage: 29,520

I TOOK MY CAR INTO EASTBAY BMW FOR A LIGHTBULB CHANGE (A TAIL/BRAKELIGHT) AND THE TECHNICIAN NOTICED THE HOUSING OF THE TAILLIGHT IS MELTING ON BOTH SIDES, NOT JUST THE ONE THAT NEEDED A LIGHT BULB CHANGE. HE MENTIONED IT WAS PART OF A RECALL AND THEN THE REPRESENTATIVE SAID, THAT MY CAR WASN'T INCLUDED IN THE RECALL. BMW HAS STATED THAT IT PROBABLY ISN'T THE LIGHT BULB AND THAT EVEN THOUGH THIS ISN'T SOMETHING THAT I HAVE CAUSED, THAT THEY ARE NOT RESPONSIBLE. THEY AGREED THAT THIS IS A FAULTY PART, BUT IS NOT COVERED UNDER ANY RECALL OR WARRANTY. BMW OFFERED TO PAY HALF THE REPAIRS WHICH MY RESPONSIBILITY IS $475, WHICH SEEMS LIKE THEY ARE ADMITTING SOME FAULT IN THE MATTER. I HAVE CALLED BMW CUSTOMER RELATIONS AND THE REPRESENTATIVE [XXX] SAID SHE ISN'T WILLING TO ESCALATE THE ISSUE BECAUSE SHE KNOWS IT WON'T GO ANYWHERE. IN ADDITION, I DID SOME RESEARCH AND THERE WERE OVER 241,000 BMW'S RECALLED FOR THIS SAME REASON THAT THE CARS WERE OLDER THAN MINE AND OUT OF WARRANTY. SINCE THIS IS OCCURRING ON BOTH SIDES AND NOT JUST ONE, IT SEEMS THAT PART, THE ELECTRICAL RECEPTACLE IS PRODUCING TOO MUCH HEAT ON BOTH SIDES AND THEREFORE MELTING THE TAILLIGHT WHICH IS A MAJOR SAFETY ISSUE AND SHOULD BE CONSIDERED PART OF ANOTHER RECALL & THEREFORE FIXED AT NO COST TO THE CONSUMER. THANK YOU. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 74,000

TL* I WAS DRIVING ON WHEN MY CAR CAUGHT FIRE. THE FIRE BROKE OUT INSIDE THE CABIN, DIRECTLY BEHIND THE REAR PASSENGER-SIDE SEAT. I BELIEVE THIS FIRE COULD HAVE BEEN EASILY AVOIDED IF THE SONNEN BMW SERVICE DEPARTMENT HAD PERFORMED THEIR JOB MORE DILIGENTLY. A WEEK BEFORE THE FIRE, I BEGAN TO SMELL A BURNING RUBBER ODOR WHEN I TURNED ON MY HEATER/DEFROSTER. I IMMEDIATELY DROVE THE CAR TO SONNEN BMW. THE SERVICE ADVISOR RESPONDED THAT IT WAS NOT BMW'S PROBLEM. I BROUGHT THE CAR BACK INTO BMW FOR SERVICE. I ALSO MENTIONED REPEATEDLY THAT I SMELLED BURNING RUBBER WHENEVER I TURNED ON THE HEATER/DEFROSTER. BMW KEPT THE CAR FOR A WEEK. APPARENTLY, BECAUSE I MENTIONED THE HEATER, BMW GOT FIXATED ON LOOKING FOR THE PROBLEM WITHIN THE HEATING DUCTS AND NEVER THOUGHT TO CHECK THE ELECTRICAL SYSTEM. AFTER HAVING THE CAR FOR A WEEK, THEY TOLD ME THAT THEY HAD DETERMINED THAT THE CAUSE OF THE ODOR WAS A LEAF THAT HAD GOTTEN SUCKED INTO THE BLOWER ASSEMBLY. THEY CHARGED ME $320 TO OPEN THE ASSEMBLY AND CLEAN OUT THE LEAVES. WHEN I PICKED UP THE CAR I INSISTED TO SPEAKING WITH ONE OF THE SERVICE MANAGERS, AS THIS MADE NO SENSE TO ME. I POINTED OUT THAT BURNING LEAVES DO NOT SMELL LIKE BURNING RUBBER, AND I DOUBTED THIS WAS THE CAUSE OF THE PROBLEM. THE SERVICE MANAGER INSISTED THAT THEY WERE UNABLE TO FIND ANYTHING ELSE WRONG WITH THE VEHICLE AND THAT, AFTER CLEANING OUT THE BLOWER ASSEMBLY, THEY WERE UNABLE TO DUPLICATE THE ISSUE. IT IS APPARENT TO ME THAT BMW NEVER ONCE TURNED ON THE DEFROSTER DURING THE WHOLE TIME THEY HAD THE CAR'EVEN THOUGH I INDICATED THAT THIS WAS PART OF THE ISSUE. IF THEY HAD, THEY WOULD HAVE IMMEDIATELY REPLICATED THE ISSUE AND KNOWN THAT IT HAD NOTHING TO DO WITH LEAVES IN THE BLOWER. RATHER THEN APOLOGIZING, THE ASSISTANT MANAGER IMMEDIATELY TRIED TO SHIFT THE BLAME BE STATING THAT WE TOLD THEM THE ODOR WAS COMING FROM THE HEATING DUCTS.

Mileage: 50,000

TL - THE CONTACT OWNS A 2009 BMW 328 CONV. THE CONTACT STATED THAT BURNING FUMES WERE EMITTED INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE WIRES CONNECTED TO THE A/C HEATER BLOWER AND FUSES BOX WERE BURNING CAUSING IT TO MALFUNCTIONED. AS A RESULT RESULT, THE A/C HEATER BLOWER NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 100,000. PM

Mileage: 100,000

TL* THE CONTACT OWNS A 2009 BMW 328I. THE CONTACT STATED THAT WHILE DRIVING 26 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE LIGHTS ON THE INSTRUMENT PANEL WERE BLINKING AND THE BRAKES SEIZED. THE FRONT PASSENGER AND DRIVER'S SIDE AIR BAGS THEN INADVERTENTLY DEPLOYED. THE VEHICLE WAS TOWED TO A REPAIR SHOP AND THE MECHANIC PERFORMED A DIAGNOSTIC BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE AND CURRENT MILEAGE WAS 62,000.

Mileage: 62,000

TL* THE CONTACT OWNS A 2009 BMW 328I. WHILE DRIVING APPROXIMATELY 10 MPH, THE AIR CONDITIONING UNIT ACTIVATED INDEPENDENTLY AND THE CONTACT COULD NOT TURN THE UNIT OFF MANUALLY. IN ADDITION, THE RADIO WOULD ACTIVATE WITHOUT ENGAGING THE CONTROL DEVICE. THE TRUNK LID OPENED INDEPENDENTLY ON THREE SEPARATE OCCASIONS WHILE THE CONTACT WAS DRIVING. THE FAILURE RECURRED WHEN DRIVING AT ANY GIVEN SPEED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER EIGHT TIMES AND THEY WERE UNABLE TO DUPLICATE THE PROBLEM. MOST RECENTLY, THE COMPUTERIZED SYSTEM WAS UPDATED HOWEVER, THE FAILURE RECURRED AFTER THE REPAIR. THE CONTACT WAS IN THE PROCESS OF TAKING THE VEHICLE BACK TO THE DEALER FOR DIAGNOSIS. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

Mileage: 20,000