2010 BMW 328I Engine Problems

The contact owns a 2010 BMW 328I. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated the vehicle lost motive power, and the contact drifted over to the shoulder of the roadway. The vehicle was restarted and driven to the intended destination. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 135,645.

Mileage: 135,645

The contact owns a 2010 BMW 328I. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. There was no warning light illuminated. The vehicle was towed to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 96,000.

Mileage: 96,000

I have problems consistent with SI B11 07 14- VANOS gear bolt breaking. BMW lied and said that the problem affected only 200,000 cars when in reality it affected a lot more cars. I am losing oil at a slow rate but after than normal oil loss of a healthy engine and have no external leaks, meaning there is an internal leak. I have a metallic rattling noise as well. These problems are consistent with broken VANOS gear bolt(s). I also have a timing issue code popping up with a check engine light that can be caused by this incident. The car is available for inspection upon request. If the problem persists, the engine could experience critical failure causing harm to the components as well as the driver/passengers. I have not been to a dealer yet. I have a scheduled appointment with NEW COUNTRY BMW on Monday to address the airbag issue. A diagnostic for the issue would cost a lot of money that I do not have.

The recall for the failed Vanos bolts has been issued for over half a year, and no remedy is available. It does not make sense to wait this long for an engine fix recall. Before the remedy is available, some BMW owners have even experienced engine failure due to the Vanos bolts issue, but there is no compensation. Please put pressure on them to address this recall in a timely manner. Thank you!

My 2010 BMW is under Recall 23V707 for vanos bolt replacement since October 2023. The check engine light is now on, and the dealer still (May 10, 2023) reports that BMW North America has not sent out replacement bolts. Six months seems like a long time for BMW to not be able to find new bolts and Valve Gasket Covers for the affected vehicles.

My wife was driving on the highway when the engine suddenly stalled on her. She had never been through this situation and had no idea what to do. She tried to turn it back on but it would not start. She was frightened, the vehicle was partially on the slow lane and on the shoulder. She turned on the emergency blinkers and immediately called me freaking out, I told her to compose herself, watch her surroundings, to get away from the vehicle and closer to the shoulder. The fact that this happened out of nowhere in the middle of the highway put my wife and others in danger. Luckily she reacted quickly and started making her way towards the shoulder on the right. This could've caused an accident, injuries or even death. A good samaritan stopped and helped her move the bmw out of the lane and into the shoulder. The reason why this occurred to the vehicle is because of the Vanos timing chain assembly. I had Christian Brothers Automotive diagnose a check engine light and a noise that was coming from the engine on March [XXX]. They warned me that this could've happened and to take it to the dealer because it has an open recall on it. I called the bmw dealership and told me they couldn't do anything about it because they did not have a remedy at this time. We knew it was a risk but it's the only car she has to use to work. She strictly used it just for work for that same reason. After it broke down, I got it towed to my house and had an independent mechanic diagnose the issue and he confirmed as well that it was the Vanos timing chain assembly. I towed it to my nearest BMW dealership and told them the situation and about the recall. They said they will diagnose it and look into the recall. We just really need this fixed as soon as possible. Right now I'm having to drop her off at work and she has to find an Uber back home because I'm still working. I'm hoping that with this report, it will help me and others get the problem fixed that we desperately need. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (F

Remedy is still unavailable. NHTSA released recall in October 2023 and BMW notified me of the recall in December 2023. It has been 6 months since the initial recall without remedy which I consider to be an unreasonable period of time. I am concerned that this issue could cause an accident as stated in the recall notice.

My vehicles check engine light came on, and the car started to misfire and idle hard when driving. Jack Furrier Tire and Auto ran the code, and it came back with peoblems with the cam shaft. I brought it to BMW, and VANOS bolt (recall) code was confirmed, but they told me it was a problem with internal piece missing from the oil filter. I asked if the car was safe to drive, and they confirmed and also told me the car is having other mechanical issues I should be aware of. The service agent described possible future problems with transmission and told me that there was no remedy available for recall yet, so I need to wait. I paid to have oil filter replaced. A week later, I was driving myself to work and my daughter to daycare when the car began to stall out and misfire in traffic. After bringing it back to the dealership, they replaced 1 spark plug free of charge and advised me that the car was coming back with other codes. I addressed the safety risk and the continued mechanical breakdown of the car systems if I continued driving it, and I was encouraged to trade the vehicle somewhere. I will attach an email I sent detailing further frustration I have experienced with BMW. After speaking with customer relations, I received the same reply, which is yes, there is a safety risk it is minimal and unfortuanly, there is no remedy available yet. The following was my reply when asked to complete customer survey: I am getting no help with a car that has a recall on it and being told the exact thing at every level I have presented my legtimate concerns. With no viable or reasonable options. I basically have to continue driving my car and risk car further breaking down and put my family's safety at risk with hope that "it's low probabilty". Somehow, these are my only options on a vehicle with a recall.

Approximately, a year ago I took my vehicle to the BWM dealership in Columbus, GA due to a burning smell. The vehicle was making a strange metal on metal noise. I could not figure where the noise was coming from. The check engine light appeared while the constantly would cut off while driving on the highway and idling at red lights and stop signs. At times the vehicle was hesitant to start. After examining my vehicle, the BWM dealership of Columbus, GA told me that they did not see anything wrong and returned the car to me. I have called several times complaining about the same issue. Today, on January 18, 2024, I called with safety recall information and was told that the part is not in, and the remedy is unavailable. This has been going on now for over a year which means I haven't been able to drive my car for a year. Can someone please help?

I been searching for this problem for a while and found that the problem is related to Vanos bolts, my car was not included into the BMW recall and is suffering for loose of broken Vanos Adjusters Bolts, Codes I am getting are 2A7A and 2A87 and the car goes into emergency mode. 2A7A - DME - Variable Camshaft Timing Control, Exhaust ,Cold Start 2A87 - DME - Exhaust Vanos, Mechanism There is something you can do about it? Thanks [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) Thanks Yuberth Mendoza

The contact owns a 2010 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while his girlfriend was driving 45 MPH, the contact heard a whistling sound coming from the engine compartment with an engine misfire. The contact's girlfriend drove the vehicle to a nearby parking lot and turned the vehicle off. The vehicle was then driven to the residence. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 150,794.

Mileage: 150,794

2010 328i bmw That I own. Vehicle will not start. I had to leave it where it sits as we speak at my baby mamas apartment complex in Lacey Washington. Very dangerous and strong smell a burning smell I am finally after getting the trunk open come to find out that my battery was more than just “smoldering” and the positive terminal was melted all the way to the point where we panic and I had to disconnect it because it was red hot actually the bolts are melted together im sure and probably won’t be coming apart. I had to leave my key in the ignition and I left the car there after speaking to the apartment complex managers asking them not to do it. I’ve been trying to contact the BMW dealer and ask them what my next step is and getting it fixed as there is an active Recall on it because of the PCV valve not being up to specifications and could cause a short and “an extremely rare cases can you catch fire. Which unfortunately happen to be my luck. The car is still in Lacey Washington and I don’t know whether to get it towed to the dealer in Tacoma Washington being that the guy on the phone was a complete a******* and told me to not get it towed there that they’re just going to get it towed out of there. At this point I do not know what to do but I need help in expressing the amount of Beyond safe and liability on this recall through BMW to

The car is experiencing rough idles and an imbalance in the overall performance. The PCV valve is not allowing enough air to return to the combustion chamber, creating a rough idle as the levels are imbalanced. It’s also causing a lean air to fuel mixture, oil leaks and increased fuel consumption. The PCV valve hoses became blocked by built-up moisture causing high pressure to be built up in the engine crankcase. The only way for this high pressure to escape is up through the cylinders and out of the gaskets, thus causing the gaskets to lose their seals. Oil is now able to leak out of the gaskets because the seal has been ruptured. I’ve already spent thousands of dollars on services including gasket changes.

1.) What component or system failed or malfunctioned, and is it available for inspection upon request? Answer: My motor/engine gave out on me. No the vehicle is not available due to the fact that it was towed and too expensive for me to take out of the impound. My vehicle was then taken from me since I couldn’t pay to have it taken out ! 2.) How was your safety or the safety of others put at risk? ANSWER: I was put at risk by being broken down on the side of the turnpike/highway in my state for over an hour without a cell phone to call for help. I had no choice but to accept a ride from a stranger, putting my life at jeopardy for a second time 3.) Has the problem been reproduced or confirmed by a dealer or independent service center? ANSWER: Im not familiar with the details of this question. But yes the dealer was made aware 4.) Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? ANSWER: The car was brought to a bmw dealership where nothing was done to resolve the problem Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? ANSWER: YES

- Engine timing bolts loosened and sheered off. - Car stalled while running. - Other Vehicles (BMW 328i 2010) have recalls on bolts, mine VIN was not selected for recall. - manufacturer checked and flagged previous recall from 2014. - Vehicle performance effected.

Had my car checked at the dealer to confirm PCV heater issue (22V-119) after smelling burning plastic while driving in cold weather. I was told nothing was wrong and I need several different repairs totaling nearly $2000. Car overheated with a failed water pump days later. Dealer is outright refusing to provide any resolution outside of paying out of pocket for towing, repair, and rental.

The car overheating due to the pcv valve heater core. Causing severe damage to my engine. Good have put me in danger. BMW should have taken care of this a long time ago if there was a issue with it. Now my car is damaged and undrivable. I need a new engine. It could have caught fire.

BMW OF NORTH AMERICA, LLC (BMW) IS RECALLING CERTAIN 2009 328I AND 328XI, 2009-2011 335D, 2008-2012 M3 COUPE AND M3 CONVERTIBLE, AND 2008-2011 M3 SEDAN VEHICLES. THE CONNECTION OF THE POSITIVE BATTERY CABLE AT THE FUSE BOX TERMINAL MAY DEGRADE, RESULTING IN AN INTERMITTENT LOSS OF ELECTRICAL POWER. CONSEQUENCE: A LOSS OF ELECTRICAL POWER CAN CAUSE THE VEHICLE TO STALL, INCREASING THE RISK OF A CRASH. *TR

Mileage: 100,000

OIL LEAVE VALVE COVER MILEAGE AT 50,000 MILES. VALVE COVER LEAKING OIL WHICH IS RUNNING DOWN ON MOTOR AND COULD START A FIRE

Mileage: 50,000

IT KEEPS BURNING OIL AND I'M GOING THROUGH COIL PACKS LIKE CRAZY AND IT ALSO STALLS OUT THE SMOKES LIKE CRAZY

Mileage: 159,000

I WAS SLOWING TO A STOP IN RUSH HOUR TRAFFIC, WENT TO BRAKE AND THE ENGINE REVVED UP TO 300 RPMS AND LURCHED FORWARD, ALMOST HITTING THE CAR IN FRONT OF ME. TRAFFIC WAS CRAWLING SO I WAS ONLY GOING ABOUT 20 MPH BEFORE I WAS ABOUT TO MAKE A COMPLETE STOP.

Mileage: 60,000

OCCASIONAL RATTLE NOISE AT THE FRONT END OF THE RUNNING MOTION ENGINE FOLLOWED BY SURGE POWER AND ERROR CODE 2A87 AND 2A7A VANOS RELATED DTC. VEHICLE THEN BECOME ROUGH IDLED.

Mileage: 50,000

TL* THE CONTACT OWNS A 2010 BMW 328I. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE VEHICLE WAS TAKEN TO FIELDS BMW SOUTH ORLANDO (LOCATED AT 9750 S ORANGE BLOSSOM TRAIL, ORLANDO, FL 32837, (407) 956-6300) AND IT WAS DETERMINED THAT THE VIN WAS NOT INCLUDED IN A RECALL FOR THE AIR BAGS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. IN ADDITION, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS NEEDED FOR THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT CALLED THE DEALER AGAIN AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Mileage: 110,000

IN NOVEMBER 2017, I RECEIVED 2 RECALL NOTICES FROM BWM (17V-683 AND 17V-676). AS OF LAST WEEK, THEY ARE STILL SAYING THAT NO REMEDY FOR THESE DEFECTS ARE AVAILABLE. AFTER ALMOST 1 COMPLETE YEAR, THAT IS ABSOLUTELY RIDICULOUS! THESE ARE SAFETY HAZARDS AND SHOULD HAVE BEEN SOLVED LONG AGO!

Mileage: 100,000

TL* THE CONTACT OWNS A 2010 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). THE PARTS NEEDED FOR THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE VEHICLE WAS TAKEN TO BMW OF MOUNTAIN VIEW (150 E EL CAMINO REAL MOUNTAIN VIEW, CA 94040, (650) 200-0149), BUT THE PARTS WERE NOT AVAILABLE FOR THE REPAIRS. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THE RECALLS WERE POSTED IN OCT 2017.... WHAT IS TAKING THEM SO LONG TO GET PARTS AVAILABLE? ARE THEY WAITING FOR SOMEONE TO GET HURT?

RECALL CAMPAIGN NO 17V-683: PCV VALVE HEATER AND 17V-676: BLOWER MOTOR WIRING. THE NEW RECALL BMW CALL STALLING WHILE DRIVING. CAR SHUTS OFF. I TOOK MY BMW TO SOUTH MOTORS BMW WAS DUE TO THE 3 RECALLS CAUSE BY THE MANUFACTURES DEFECT. THE LAST RECALL WAS RISK OF ENGINE COMPLETELY STALLING(STOPPING) WHILE DRIVING WHICH HAPPEN TO ME WHILE DRIVING ON A CITY STREET WITH CHILDREN IN THE CAR. WE MET WITH A BMW SERVICE ADVISOR AND HE SAID THAT SOUTH MOTORS BMW SERVICE MORE THAN 100 BMW SINCE LAST YEAR AND THEY ARE ONLY FIXING THE BMW'S AS A COURTESY. HE THAN STATED HE HAD TO ORDER A COUPLE OF PARTS FOR THE RECALL, TO GIVE HIM A COUPLE OF DAYS. HE CALLED THE VERY NEXT DAY AND SAID THE PARTS WERE IN AND ADVISE THAT HE HAVE TO CHARGE A FEE BECAUSE HIS TECHNICIAN HAVE TO GET PAID. HE GAVE US A PRICE OF MORE THAN $3,000 AND SAID THIS IS NOTHING, WE CHARGE THE LAST CUSTOMER FOR HER BMW $12,000 WE ARE GIVING YOU A GOOD PRICE. IT GETS WORSE THEY KEPT MY BMW FOR ANOTHER 5 DAYS, SMASH THE FRONT OF MY BMW. THE MANAGER STATED HE IS NOT SURE WHO SMASH THE FRONT OF MY BMW, HE SAID ABOUT 7 WORKERS WERE DRIVING MY CAR WHILE IT WAS BEING SERVICE FOR THE RECALLS. I WAS IN TEARS, HE LOOKED AT ME AND SAID IT'S JUST A CAR.

TL* THE CONTACT OWNS A 2010 BMW 328I. THE CONTACT STATED THAT WHEN THE DEFROSTER, HEAT, OR AIR CONDITIONER WERE ACTIVATED, THEY FAILED TO OPERATE AND AN ABNORMAL NOISE WAS HEARD. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBERS: 17V683000 (ENGINE AND ENGINE COOLING) AND 17V676000 (ELECTRICAL SYSTEM). THE CONTACT RECEIVED NOTIFICATIONS FOR THE RECALLS. THE DEALER (BMW OF ROCHESTER, 4250 HENRIETTA RD, ROCHESTER, NY 14623) WAS CONTACTED AND STATED THAT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Mileage: 130,000

THIS VEHICLE WAS SUBJECT TO TWO RECALLS PERTAINING TO THE BLOWER MOTOR WIRING AND PCV VALVE HEATER. THE VEHICLE STARTED TO SMOKE AND WAS TAKEN TO THE DEALER ON JANUARY 8, 2018. THE ACTUAL NOTICE OF RECALL WAS SENT OUT TO OWNERS, PRIOR TO THAT. IT IS NOW APRIL 12, 2018 AND I HAVE HEARD NOTHING REGARDING THE REPAIRS TO THIS PROBLEMS. THE DEALER TO WHICH I TOOK THE VEHICLE SAID, ONLY "WE HAVE NO IDEA - IT COULD BE MONTHS". THIS IS UNACCEPTABLE, AND I AM WONDERING WHAT MY REMEDIES MIGHT BE. I NOW HAVE AN INOPERABLE VEHICLE, UTILIZING A PARKING SPACE THAT I PAY FOR AND, ALTHOUGH BMW IS PAYING FOR A RENTAL CAR, IT IS NOT A BMW. THANK YOU FOR YOUR ASSISTANCE.

Mileage: 110,000

OVER THE COURSE OF THREE DAYS, WHILE DRIVING MY 2010 BMW 328I ON A HIGHWAY AT A RATE OF SPEED OF 65-70 MPH, THE MOTOR STALLED, SHUT OFF, DIED, LOST POWER CAUSING ME TO HAVE TO GET TO THE BREAKDOWN LANE BY FORWARD MOMENTUM ALONE. VERY DANGEROUS BECAUSE THE OTHER CARS ON THE ROAD HAVE NO IDEA THAT MY CAR HAS NO POWER. AFTER SITTING FOR APPROXIMATELY 15 MINUTES, I TRIED STARTING THE CAR AND IT STARTED RIGHT UP AND I WAS ABLE TO DRIVE IT AS THOUGH NOTHING WAS WRONG WITH IT. I CALLED MY BMW DEALER AND AM BRINGING IT THERE TOMORROW. HE SAID THAT THE REPAIRS MAY BE COVERED AND THAT THEY WOULD KNOW BETTER AFTER LOOKING AT THE FUEL PUMP BECAUSE THERE MAY BE AN ISSUE WITH IT. THE CAR ONLY HAS DIED WHILE TRAVELING ON AN INTERSTATE HIGHWAY AT A HIGHER RATE OF SPEED. EXTREMELY DANGEROUS.

Mileage: 104,577

WE ARE WAITING FOR BMW TO GET THE PARTS TO FIX THE RECALL ANNOUNCED IN OCTOBER OF 2017. TODAY AFTER CALLING BMW CUSTOMER RELATIONS A REPRESENTATIVE NAMED NICK, #6971, SAID THAT PARTS MIGHT BE AVAILABLE EARLY SUMMER. MIND YOU IN DECEMBER THEY SAID NEXT MONTH. GIVE US ALL A BREAK. CAL THEM AND TELL THEM TO GET IT IN GEAR AS THE RECALL CLEARLY STATES THE CARS MY GO ON FIRE. THEY ARE WORKING US ALL OVER. YOU NEED TO CALL THEIR EXECUTIVE TEAM AND TELL THEM IT NEEDS TO BE DONE ASAP. PLEASE TAKE SOME ACTION ON THIS IRRESPONSIBLE CAR COMPANY. AT LEAST CALL THEM!!!

Mileage: 60,000

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS), 17V676000 (ELECTRICAL SYSTEM), AND 17V683000 (ENGINE AND ENGINE COOLING). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ADVANTAGE BMW MIDTOWN (1305 GRAY ST, HOUSTON, TX) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBERS:17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS).

RECEIVED 2 SAFETY RECALL NOTICES IN EARLY DECEMBER 2017 (1) PCV VALVE HEATER & (2) BLOWER MOTOR WIRING. CAR HAS BEEN SHUT DOWN SINCE REMEDY IS NOT AVAILABLE. CONTACTED BMW TODAY JANUARY 9TH, 2018 AND WAS NOT GIVEN AN ESTIMATED TIME ON WHEN REMEDY WILL BE AVAILABLE. IT HAS BEEN OVER A MONTH. WHENEVER I START THE CAR, SMOKE COMES OUT OF ENGINE (SMELLS LIKE PLASTIC BURNING).

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V683000 (ENGINE AND ENGINE COOLING) AND 17V676000 (ELECTRICAL SYSTEM). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR PERTAINING TO THE INTERIM NOTICE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED TO DETERMINE WHEN THE PART WOULD BE SUPPLIED TO THE DEALER. THE CONTACT NOTICED A STRONG ODOR AND SMOKE COMING FROM THE VENTS WHEN THE ELECTRIC CONTROL WAS USED. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. 8 (RECALL RELATED INCIDENT) TS

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 BMW 328I. THE CONTACT STATED THAT THERE WAS A BURNING ODOR FOR MONTHS COMING THROUGH THE VENTS WITHIN THE VEHICLE. MONTHS LATER, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). THE DEALER WAS CONTACTED (BERT OGDEN BMW, 3201 N 10TH ST, MCALLEN, TX 78501, (956) 683-6477) AND INDICATED THAT THE REMEDY AND REPAIR PARTS WERE UNAVAILABLE. THE DEALER PROVIDED NO MENTION OF A LOANER VEHICLE UNTIL THE REMEDY AND PARTS BECOME AVAILABLE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). THE APPROXIMATE FAILURE MILEAGE WAS 66,700. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

Mileage: 66,700

TL* THE CONTACT OWNS A 2010 BMW 328I. THE CONTACT STATED THAT WHILE DRIVING AT 15 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WOULD NOT RESTART. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE TOWER MENTIONED A RECALL TO THE CONTACT. THE CONTACT CONTACTED THE MANUFACTURER AND INQUIRED ON THE NHTSA CAMPAIGN NUMBER: 14V176000 (ENGINE) WHERE THEY INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED, HOWEVER WAS COVERED UNDER THE EXTENDED WARRANTY AND TRANSFERRED THE CONTACT TO THE LOCAL DEALER. THE DEALER (BMW OF ORLAND PARK LOCATED AT 11030 W 159TH ST, ORLAND PARK, IL 60467) WAS CONTACTED AND INFORMED THE CONTACT TO SCHEDULE AN APPOINTMENT. THE CONTACT INFORMED THE DEALER THAT THE VEHICLE WOULD NOT START AND THE DEALER RESPONDED THAT THEY DO NOT DO TOWING AND THAT IT WOULD BE THE RESPONSIBILITY OF THE CONTACT TO HAVE THE VEHICLE DELIVERED. THE VEHICLE WAS NOT TOWED TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 96,000.

Mileage: 96,000

TL* THE CONTACT OWNS A 2010 BMW 328I. WHILE MAKING A RIGHT TURN AT APPROXIMATELY 5 MPH, THE VEHICLE SUDDENLY STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT RESTARTED THE VEHICLE, BUT THE FAILURE RECURRED. THE CONTACT LOST ALL POWER STEERING ABILITY BOTH TIMES THE FAILURE RECURRED. THE CONTACT HAD NOT TAKEN THE VEHICLE TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.

Mileage: 105,000

TODAY WHILE DRIVING WITH MY FAMILY TO THE AIRPORT ON THE HIGHWAY MY 2010 BMW 328I SUDDENLY SHUT OFF. I DIDN'T REALIZE THE ENGINE HAD DIED SO I KEPT GOING UNTIL THE CAR GOT DANGEROUSLY SLOW. THEN I HAD TO PULL OVER 4 LANE TO THE RIGHT AND MIRACULOUSLY WITHOUT ANY INCIDENT. I TRIED RESTARTING BUT IT WOULDN'T AND I HAD TO GET IT TOWED TO THE DEALER. THIS WAS A DANGEROUS SITUALTION AND I AM WORRIED ABOUT GIVING THIS CAR BACK TO MY WIFE WHO IS THE PRIMARY DRIVER. I PURCHASED THIS CAR FOR SAFETY REASONS AND THAT CONFIDENCE IS BADLY DAMAGED.

Mileage: 60,000

TL* THE CONTACT OWNS A 2010 BMW 328I. WHILE DRIVING 75 MPH, THE CONTACT HEARD A LOUD THUMP AND "CATASTROPHIC FAILURE" APPEARED ON THE MESSAGE BOARD. THE VEHICLE WAS NO LONGER OPERABLE. ONCE THE VEHICLE CAME TO A STOP, THE CONTACT NOTICED OIL POURING OUT THE ENGINE COMPARTMENT ONTO THE GROUND. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHERE IT WAS DIAGNOSED THAT IT NEEDED THE ENGINE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 66,000.

Mileage: 66,000

WHILE DRIVING MY VEHICLE FROM WORK, I WAS AT A RED LIGHT WHEN MY VEHICLE STARTED MAKING A RATTLING NOISE AND CUT OFF. IT WASN'T IN MOTION AT THIS POINT AND IT WOULDN'T START AFTER CUTTING OFF. I HAD IT TOWED TO A MECHANIC SHOP TO HAVE IT CHECKED OUT. THEIR REPORT WAS DETERMINED THAT IT WAS THE TIMING CHAIN, SO I HAD I TOWED TO THE NEAREST BMW DEALERSHIP (TOM BUSH BMW ON ATLANTIC BLVD),WHERE THEY CURRENTLY HAVE IT. RIGHT NOW, JUST TO OPEN THE ENGINE TO SEE THE EXTENT OF THE DAMAGE IS A $700 LABOR DIAGNOSTIC TEST, WHICH IS RATHER PRICEY!!!. I SAW THAT THERE IS A RECALL ON SOME OF THEIR OTHER BMW VEHICLES CONCERNING THE TIMING CHAIN AND I WOULD LIKE TO KNOW IF THE 3 SERIES IS A PART OF THAT RECALL?? MY VEHICLE IS ONLY 5 YEARS OLD AND SHOULDN'T BE HAVING PROBLEMS WITH THE TIMING CHAIN. YOUR ASSISTANCE IS GREATLY APPRECIATED. THANKS!

Mileage: 108,000

WHILE DRIVING TO WORK ON THE INTERSTATE MY CAR BEGAN TO HESITATE AND WOULD NOT ACCELERATE. THE FOLLOWING DAY THE CHECK ENGINE LIGHT CAME ON AND THE PROBLEMS WITH HESITATION BECAME WORSE AND THE CAR WOULD NOT GO OVER 50 MILES PER HOUR ON THE HIGHWAY AND WOULD ALMOST STALL WHEN I CAME TO A STOP. TOOK CAR IN FOR SERVICE AND THEY STATED THAT THERE WAS A FAILINING IGNITION COIL IN CYLINDER #3 WHICH WAS REPLACED. ON 11/28 THE CAR STARTING DOING THE SAME THING. I HAD TO TAKE IT TO A DIFFERENT DEALERSHIP THAT WAS CLOSER TO MY WORK BECAUSE THE CAR WOULD NOT ACCELERATE ON THE HIGHWAY AND I FELT VERY UNSAFE. AT THIS TIME THE CAR HAS 53440 MILES ON IT. RIGHT OUT OF WARRANTY! I CALLED BOTH DEALERSHIPS AND COME TO FIND OUT THIS IS A KNOWN ISSUE WITH THIS MODEL BMW. I WAS CHARGED $681.06 FOR A KNOWN ISSUE AND THIS BEING THE 2ND TIME MY CAR HAS HAD THIS ISSUE. THIS TIME THE FAILURE WAS IN CYLIDERS 2 AND 6! AND WAS TOLD TO PAY TO REPLACE ALL AS THEY WILL CONTINUE TO FAIL! I CONTACTED THE DEALERSHIP BMW OF TOWSON AND NEVER RECEIVED A RETURN CALL. I SHOULD NOT HAVE BEEN CHARGED FOR THIS SERVICE AS BMW OF CATONSVILLE WOULD HAVE DONE THE REPLACEMENT FOR FREE AS THIS IS A KNOWN ISSUE WITH THIS CAR. I COULDNT DRIVE ALL THE WAY TO BMW OF CATONSVILLE BECAUSE MY CAR WOULD NOW ACCELERATE ON THE HIGHWAY. I AM CONTINUING TO LOOK FOR A REFUND OF $681.06 AS I SHOULD NOT HAVE BEEN CHARGED FOR SOMETHING THAT BMW SHOULD HAVE RECALLED. *TR

Mileage: 45,232

I STARTED MY CAR AND BEGIN PULLING OUT OF MY PARKING SPOT. WHEN I SHIFTED FROM REVERSE TO DRIVE AND PULLED MY FOOT OFF THE BRAKE TO PUSH THE ACCELERATOR, THE ENGINE REDUCED POWER SIGNIFICANTLY, STALLED, AND THE CAR DIED ON ME WITHIN A FEW SECONDS. THERE WERE SEVERAL MESSAGES THAT APPEARED ONCE THE ENGINE HAD DIED INCLUDING "ENGINE MALFUNCTION", "SERVICE ENGINE SOON" AND "DSC - REDUCED DRIVABILITY". THE LATTER STATED THAT IT WAS STILL SAFE TO DRIVE THE CAR THOUGH CAUTION SHOULD BE USED. HOWEVER, WHEN I TRIED RE-STARTING THE ENGINE, IT WOULD CRANK AND SOUNDED LIKE IT WAS TRYING TO START, BUT WOULD NOT ACTUALLY START. FORTUNATELY I WAS ABLE TO GET A FEW PEOPLE IN THE AREA TO PUSH ME SAFELY OUT OF THE ACTIVE TRAFFIC LANE I WAS STALLED IN INTO A PARKING SPOT. THE CAR WAS TOWED TO THE NEAREST BMW DEALERSHIP WHERE CAUSE OF ISSUE IS STILL BEING DIAGNOSED; SO I STILL DO NOT KNOW ROOT CAUSE FOR THIS MALFUNCTION. LUCKILY I WAS IN A PARKING LOT WHEN THIS HAPPENED, HOWEVER, THE THOUGHT THAT THE ENGINE COULD JUST STOP AND DIE ON ME AT ANY POINT, SUCH AS WHEN DRIVING AT 60+ MPH ON THE FREEWAY, IS RATHER TERRIFYING. FURTHER, GIVEN THE LOW MILES AND YEARS ON THE CAR, RUNNING INTO SUCH A SERIOUS ISSUE IS RATHER UNSETTLING. *TR

Mileage: 31,178

I RECEIVED A RECALL NOTE CAMPAIGN NO. 14V-176 VANOS ASSEMBLY BOLTS ON MY 2010 BMW 328I IN JUNE. IT IS NOW THE END OF AUGUST AND I HAVE NOT HEARD ANYTHING ABOUT REPAIRS. THE NEAREST GARAGE HASN'T THE PARTS AND SAYS NOTHING OF THE SAFETY OF MY FAULTY VEHICLE OR WHEN PARTS MAY APPEAR. I DON'T KNOW IF I CAN SAFELY DRIVE THE CAR. I NEED TO USE IT, BUT THE LETTER SAYS IT CAN CAUSE A CRASH. HOW LONG WILL THIS CRAP GO ON? I TRIED TO CONTACT BMW CUSTOMER SERVICE OVER A WEEK AGO.....NO RESPONSE. I TRIED TO CALL THE VEHICLE SAFETY OFFICE AT FED GOV.....LONG WAIT ON THE PHONE.....I CAN'T GET ANY ANSWERS FROM ANYBODY. IT'S LIKE THE WHOLE COUNTRY HAS GONE ON VACATION. WHO'S IN CHARGE? WHEN WILL MY CAR BE FIXED? CAN I DRIVE THE CAR IN THE MEANWHILE WITHOUT RISKING MY LIFE? *TR

Mileage: 39,520

I WAS TRAVELING ON THE PA TURNPIKE NEAR THE QUAKERTOWN EXIT AT 75 MPH IN THE LEFT HAND LANE WHEN MY CAR SHUT DOWN AND CAME TO A STOP IN ACTIVE TRAFFIC. AS THE CAR WAS SHUTTING DOWN I HAD DIFFICULTY STEERING BUT WAS ABLE TO BRAKE. THERE WERE NO VISIBLE ERROR CODES OR LIGHTS TO INDICATE ISSUE. WHEN ATTEMPTING TO RESTART THE CAR, THE ENGINE WOULD ROLL BUT I WAS UNABLE TO MOVE. I CALLED 911 FOR ASSISTANCE. I WAS FORTUNATE THAT A STATE FARM HIGHWAY WORKER STOPPED TO PROTECT ME FROM HIGH SPEED TRAFFIC COMING UP BEHIND ME UNTIL I COULD BE SAFELY MOVED OFF OF THE ROAD. THE CAR WAS TOWED TO WEST GERMAN BMW IN FORT WASHINGTON, PA. COST FOR THE ABOVE SERVICE WAS PAID FOR BY BMW UNDER A "WARRANTY EXTENSION" AS THIS IS A "KNOWN ISSUE." I WAS UNAWARE OF THIS ISSUE AS NO RECALL OR SERVICE NOTICES HAVE BEEN SENT BY BMW TO INSPECT OR REPAIR FAILING FUEL LINES. I AM FILING THIS COMPLAINT BECAUSE THE ISSUES FOUND IN MY CAR ARE EXCEPTIONALLY SERIOUS AND COULD HAVE RESULTED IN A MAJOR HIGH SPEED ACCIDENT. FURTHERMORE THESE REPAIRS WILL APPEAR ON MY CARFAX AND WILL POSITION MY CAR TO OTHER BUYERS AS ONE WITH MAJOR ISSUES. DURING INSPECTION AND REPAIR PROCESS SEVERAL ISSUE WERE NOTED. 1. NO FAULTS WERE STORED IN THE VEHICLE. 2. UPON CHECKING THE FUEL PRESSURE, NONE WAS FOUND @ RAIL 3. UPON REMOVING THE FUEL TAN COVER THEY DISCOVERED THAT A HOSE POPPED OFF INSIDE THE TANK 4. AFTER REATTACHING, THEY WERE ABLE TO RESTART THE CAR, ONLY TO HAVE THE HOSE COME OFF AGAIN THE NEXT DAY AS IT WAS GOING THROUGH THE COURTESY CAR WASH 5. AFTER OPENING THE CAR AGAIN, THEY FOUND THAT THE FUEL LINE THAT WAS CLAMPED ON "LINE A" RUPTURED, FULL FUEL TANK AND ASSEMBLY REPLACEMENT WAS NECESSARY. *TR

Mileage: 49,973