2011 BMW 328I Engine And Engine Cooling Problems

175 complaints about Engine And Engine Cooling

175
Complaints
0
Crashes
6
Fires
0
Deaths

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Engine And Engine Cooling Complaints (175)

Dec 15, 2025

The contact owns a 2011 BMW 328I. The contact stated that while driving approximately 65 MPH, the check engine warning light illuminated, and the vehicle hesitated and stalled. The vehicle was restarted several times but continually stalled. The vehicle was later towed to the residence. The contact examined the engine and discovered metal shavings in the VANOS solenoid engine oil. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The vehicle was not yet repaired. The failure mileage was 120,000.

Mileage: 120,000

Dec 3, 2025

The contact owns a 2011 BMW 328I. The contact stated that while driving at an undisclosed speed, the contact noticed an abnormal dinging sound coming from underneath the hood. The vehicle was taken to the dealer where it was diagnosed with a detached VANOS bolt. The contact was informed that the failure was due to unrepaired recall NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling). The recall repair was performed. The vehicle was repaired. The contact stated that when the vehicle was released to the contact, the contact stated that the vehicle was shaking violently, and the RPM was fluctuating. In addition, the engine shut off while idling. The contact stated that the failure occurred before leaving the dealer. The dealer requested that the vehicle remain at the dealer for inspection. The vehicle was taken back to the dealer the following day. The vehicle was inspected, and the contact was informed that the failure was not related to the recall. The contact was requested to provide a diagnostic fee for further diagnostic tests and the contact declined. The contact stated that the vehicle was in worse condition after the recall repair was performed. The manufacturer was not made aware of the failure. The failure mileage was 91,000.

Mileage: 91,000

Oct 6, 2025

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (ENGINE AND ENGINE COOLING). The recall repair was completed; however, on the drive home after the vehicle was retrieved, while driving 60 MPH, the engine seized. The contact stated that the vehicle was sluggish and hesitated before stalling in the middle lane of the highway. The oil pressure warning light was illuminated. The contact attempted to restart the vehicle, and after several attempts, the vehicle failed to restart. The contact was able to coast to the side of the road. The vehicle was towed to the dealer, where it was determined that the incorrect oil filter was installed on the vehicle. The vehicle was repaired. The contact towed the vehicle back to the residence. The manufacturer was made aware of the failure and offered the contact a 10% discount on a new engine. The failure mileage was 126,657.

Mileage: 126,657

Sep 16, 2025

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 22V119000 (ENGINE AND ENGINE COOLING). The contact had received various unknown notifications of NHTSA recalls. The vehicle was taken to the dealer, where the vehicle was repaired. The contact stopped by the dealer to pick up the vehicle, and when the vehicle was started, there was an abnormal sound coming from the engine. The contact stated that the vehicle was idling abnormally. The contact left the vehicle at the dealer. The contact believed that the dealer had damaged the vehicle. The dealer informed the contact that the vehicle had other issues that the contact needed to repair for the dealer to repair the vehicle again. The manufacturer was not notified of the failure. The failure mileage was 134,184.

Mileage: 134,184

Jun 23, 2025

The contact owns a 2011 BMW 328I. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was unknown.

May 8, 2025

The contact owns a 2011 BMW 328I. The contact stated that while driving at various speeds and attempting to slow down, the vehicle started to jerk abnormally, with the check engine warning light illuminated. The vehicle was taken to a local dealer and was diagnosed, and the contact was informed that the camshaft adjusting unit was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 106,000.

Mileage: 106,000

Apr 9, 2025

The contact owns a 2011 BMW 328i. The contact had received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling); and the vehicle was taken to the dealer for the recall repair. The contact stated that upon returning to pick up the vehicle, he was informed that the vehicle would no longer start, requiring the vehicle to be towed back to the residence. The dealer diagnosed a failure with the VANOS solenoid. The vehicle was not repaired. After investigating the failure, the contact related the failure to the recall repair, and the dealer seemed to concur with the sentiments but had not provided any further assistance. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 240,000.

Mileage: 240,000

Jan 22, 2025

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Jan 22, 2025

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (ENGINE AND ENGINE COOLING). The contact stated while driving 15 MPH, the vehicle failed to accelerate as intended while depressing the accelerator pedal before the vehicle stalled. The Safe Mode message was displayed. The contact was driving uphill when the vehicle stalled. The contact helped to push the vehicle before coasting downhill. The vehicle was towed to a dealer where it was diagnosed and determined that the engine had seized. The vehicle was not repaired. The dealer stated that engine damage was not part of the recall. The manufacturer was made aware of the failure but offered no assistance. The vehicle remained at the dealer and had not been driven since the failure. The failure mileage was approximately 122,000.

Mileage: 122,000

Oct 25, 2024

The contact owns a 2011 BMW 328I. The contact stated while driving 65 MPH, the vehicle stalled. The check engine warning light was illuminated. The contact was able to pull over to the shoulder of the roadway. The contact was able to restart the vehicle; however, the failure recurred several times while driving on the same day. Additionally, the contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle shuddered and surged. The vehicle was taken to O'Reilly’s, where DTC code: P054B was retrieved; indicating a VANOS bolts failure. The vehicle was then taken to the dealer to be repaired under NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling); however, the dealer charged a diagnostic fee and informed the contact that the vehicle would need to be diagnosed for 2 hours prior to the recall repair. The contact declined to pay the diagnostic fee. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 129,000.

Mileage: 129,000

Sep 30, 2024

The contact owns a 2011 BMW 328I. The contact received notifications of NHTSA Campaign Numbers: 24V513000 (AIR BAGS) and 23V707000 (ENGINE AND ENGINE COOLING); however, the parts to do the recall repairs were unavailable. The local dealer was contacted, and it was confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the air bag warning light remained illuminated while operating the vehicle. Additionally, the vehicle failed to immediately start, and while driving at an undisclosed speed, the check engine warning light flashed off and on. The cause of the failure was not yet determined. The failure mileage was 110,000. Parts distribution disconnect.

Mileage: 110,000

Sep 26, 2024

See attached document for complaint.

Sep 9, 2024

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Parts distribution disconnect.

Aug 14, 2024

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving approximately 35 MPH, the vehicle was losing motive power. The contact was unaware of any warning lights being illuminated. The contact stated that the vehicle stalled, and he was unable to be restarted. The contact had the vehicle towed to the residence. The vehicle was not taken to a dealer or an independent mechanic. The vehicle was not diagnosed or repaired. The failure mileage was approximately 90,000. Parts distribution disconnect.

Mileage: 90,000

Aug 2, 2024

The contact owns a 2011 BMW 328I. The contact received notifications of NHTSA Campaign Numbers: 23V707000 (Engine and Engine Colling) and 24V513000 (Air Bags); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was able to restart; however, the failure recurred. The dealer was contacted; however, the vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 135,000. Parts distribution disconnect; for NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling). VIN tool confirms part not available; for NHTSA Campaign Number: 24V513000 (Air Bags).

Mileage: 135,000

Jul 29, 2024

The contact owns a 2011 BMW 328I. The contact received notifications of NHTSA Campaign Numbers: 23V707000 (Engine and Engine Cooling) and 24V513000 (Air Bags); however, the parts to do the recall repairs were not yet available. The contact stated that while starting the vehicle and while driving at various speeds, the vehicle was shuddering. An unknown warning light was illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.

Jul 16, 2024

The contact owns a 2011 BMW 328I. The contact stated that upon starting the vehicle, the vehicle was idling abnormally rough, after which the check engine warning light illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling). The contact stated that the VIN was included, but parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The failure mileage was 70,000. VIN tool confirms parts not available.

Mileage: 70,000

Jul 15, 2024

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle stalled. The vehicle was towed to an independent mechanic, where it was diagnosed and determined that the VANOS bolts had fractured. The vehicle was not repaired. The manufacturer was made aware of the failure but confirmed that parts were not yet available. The failure mileage was approximately 145,000. VIN tool confirms parts not available.

Mileage: 145,000

Jul 9, 2024

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Jul 1, 2024

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Jun 28, 2024

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling). The contact stated while driving 40 MPH, the check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the VANOS bolts needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 118,000. VIN tool confirms parts not available.

Mileage: 118,000

Jun 28, 2024

The contact owns a 2011 BMW 328I. The contact stated while driving 45 MPH, the message "Service Engine Soon" was displayed. The vehicle was taken to an independent mechanic, where it was diagnosed, and the mechanic determined that the failure was related to NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling). The mechanic cleared the diagnostic trouble codes; however, the failure persisted. The vehicle was taken back to the independent mechanic, where the same assessment was made. The vehicle was not repaired. The contact stated that while driving at various speeds, the vehicle made an abnormal sound, and the check engine warning light illuminated. The contact later received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 76,600. VIN tool confirms parts not available.

Mileage: 76,600

Jun 26, 2024

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the check engine warning light remained illuminated, and the vehicle failed to properly accelerate. The vehicle was taken to the local dealer who diagnosed that the VANOS assembly was faulty. The vehicle was not repaired. The failure mileage was approximately 100,000. VIN tool confirms parts not available.

Mileage: 100,000

Jun 25, 2024

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Jun 20, 2024

The contact owns a 2011 BMW 328I. The contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle hesitated to respond. Additionally, the contact stated that the vehicle made an abnormal knocking sound while driving. The check engine warning light, the traction control warning light, and other unknown warning lights were illuminated. The vehicle was taken to an independent mechanic, where the VANOS bolts were replaced twice; however, the OBD scanner indicated diagnostic test codes related to the VANOS bolts. The vehicle was temporarily repaired. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 103,000. VIN tool confirms parts not available.

Mileage: 103,000

Jun 13, 2024

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the check engine warning light was illuminated. The local dealer was contacted and informed the contact that the repair would be an out-of-pocket expense. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 120,000. VIN tool confirms parts not available.

Mileage: 120,000

Jun 10, 2024

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Jun 10, 2024

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Jun 3, 2024

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while driving at approximately 40 MPH, the check engine warning light and other unknown warning lights illuminated. The contact stated that the vehicle stalled. The contact stated that failure had occurred several times however, the vehicle was not taken to a dealer; however, the local dealer was called. The vehicle was not diagnosed or repaired. The failure mileage was approximately 140,000. VIN tool confirms parts not available.

Mileage: 140,000

May 30, 2024

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

May 28, 2024

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

May 24, 2024

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving approximately 35 MPH, the check engine warning light illuminated, and the vehicle was vibrating and running roughly. The contact drove the vehicle to a local dealer. The dealer diagnosed the vehicle and determined that the engine needed to be replaced because the VANOS bolts had failed. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 127,000. VIN tool confirms parts not available.

Mileage: 127,000

May 22, 2024

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was towed to an independent mechanic; however, the failure could not be duplicated. The vehicle was not repaired. The contact stated that the failure occurred several times. The contact later received the recall notification. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 115,387. VIN tool confirms parts not available.

Mileage: 115,387

May 21, 2024

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated while driving at approximately 5 MPH, the vehicle stalled. The vehicle was towed to the residence. The contact stated that upon inspecting the engine compartment, he noticed some of the engine bolts were missing while the remaining bolts had sheared off. An unknown local dealer was contacted. The vehicle was not diagnosed and repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 155,000. VIN tool confirms parts not available.

Mileage: 155,000

May 16, 2024

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling). The contact stated that on several occasions while driving at various speeds, there were abnormal sounds coming from the engine compartment. Additionally, the contact stated that the engine ran rough and lost power. The vehicle was towed to an independent mechanic where it was diagnosed that an unknown part needed to be replaced. The vehicle was not repaired. The manufacturer was notified. The failure mileage was approximately 145,000.

Mileage: 145,000

May 16, 2024

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

May 15, 2024

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that when the vehicle was started, there was an abnormal rattling sound coming from the engine. The contact stated that no warning lights were illuminated. The contact stated that once the engine had warmed up the noise would stop. The contact stated that the rattling sound was intermittent at first but had become a recurring failure whenever the vehicle was started. The manufacturer was not informed of the failure. The failure mileage was approximately 95,000. VIN tool confirms parts not available.

Mileage: 95,000

May 15, 2024

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling). The contact stated that on several occasions while driving at various speeds, the vehicle shook abnormally and began running rough. Additionally, when the accelerator pedal was depressed, the contact stated that the vehicle consuming an abnormal amount of fuel. The vehicle was taken to an independent mechanic where it was diagnosed that the gear ASE exhaust and a bolt kit intake time shaft needed to be replaced. The vehicle was repaired but the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 105,000.

Mileage: 105,000

May 15, 2024

The contact owns a 2011 BMW 328I. The contact stated that upon start of the vehicle, there was an abnormal rattling sound coming from the vehicle. Due to the failure, the vehicle was towed to a dealer where the VANOS bolts were replaced. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 126,537. VIN tool confirms parts not available.

Mileage: 126,537

May 15, 2024

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

May 8, 2024

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

May 8, 2024

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

May 1, 2024

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated while driving 45 MPH, there was an abnormally loud grinding and metallic sound coming from the engine. Several unknown warning lights were illuminated. Additionally, the vehicle lost motive power and decelerated to approximately 10-15 MPH. The contact was able to drive to the nearby residence. The vehicle was taken to an independent mechanic, where it was diagnosed that the engine VANOS bolts had fractured, and there were metal shavings in the engine. The vehicle was not repaired. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 134,000. VIN tool confirms parts not available.

Mileage: 134,000

May 1, 2024

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Apr 30, 2024

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Apr 29, 2024

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving at an undisclosed speed, the check engine warning light remained illuminated. The vehicle was taken to the local dealer who confirmed the failure was related to the recall however, the parts for the recall repair were not yet available. The failure mileage was 152,000. VIN tool confirms parts not available.

Mileage: 152,000

Apr 22, 2024

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the vehicle began making an abnormal sound and the vehicle stalled. The contact stated that the vehicle could not be restarted. The vehicle was towed to an independent mechanic where it was diagnosed with complete engine failure. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 94,000. VIN tool confirms parts not available.

Mileage: 94,000

Apr 17, 2024

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the check engine and oil warning lights illuminated prior to the vehicle abruptly stalling. The vehicle was able to be restarted shortly before the failure recurred. The vehicle was towed to the local dealer. The dealer was made aware of the failure and diagnosed the vehicle as engine failure and having fragments in the oil but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 119,000. VIN tool confirms parts not available.

Mileage: 119,000

Apr 15, 2024

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Apr 11, 2024

The contact owns a 2011 BMW 328I. The contact stated while driving at an undisclosed speed or stopped, the vehicle started jerking. The service engine warning light was illuminated. Additionally, the vehicle lost power. The vehicle was taken to an independent mechanic, who informed the contact that there was a leak from the oil filter housing. There was a winding noise detected. The vehicle was taken to the local dealer, who informed the contact about the repair for the engine. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The contact stated that the failure was related to NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling). The failure mileage was approximately 113,589.

Mileage: 113,589

Apr 9, 2024

See attached document for complaint

Apr 1, 2024

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the vehicle stalled and failed to restart. The failure mileage was approximately 135,000. VIN tool confirms parts not available.

Mileage: 135,000

Apr 1, 2024

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated while at a complete stop at a traffic light, the engine made an abnormal rattling sound. The contact stated that he continued driving; however, the vehicle stalled. The contact was able to coast the vehicle to a bank. The vehicle was towed to the residence. The vehicle was then towed to the dealer, where it was diagnosed that the VANOS bolts had fractured. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 190,000. VIN tool confirms parts not available.

Mileage: 190,000

Apr 1, 2024

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Mar 29, 2024

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Mar 28, 2024

The contact owns a 2011 BMW 328i. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced a failure. The contact stated while driving approximately 35 MPH the vehicle began to make an abnormal grinding noise from the engine compartment. The contact stated that the "check engine" light illuminated. The contact had the vehicle towed to an independent mechanic who advised the contact that the vehicle had a recall associated to the VIN for the engine. The independent mechanic advised that the vehicle was under NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling). The contact called a local dealer and was advised that the parts were not available. The vehicle was not repaired. The failure mileage was approximately 90,000. VIN tool confirms parts not available.

Mileage: 90,000

Mar 27, 2024

The contact owns a 2011 BMW 328I. The contact stated while the vehicle was idling, there was an abnormal noise coming from under the hood. In addition, the vehicle failed to maintain engine power, while driving at various speeds. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling). The local dealer was contacted, but the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 179,000. VIN tool confirms parts not available.

Mileage: 179,000

Mar 21, 2024

The contact owns a 2011 BMW 328xi. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Mar 15, 2024

The contact owns a 2011 BMW 328I. The contact stated that while driving at approximately 40 MPH, he observed a tumbling noise emanating from the engine compartment. The vehicle was taken to the residence. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. VIN tool confirms parts not available.

Mar 14, 2024

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Mar 11, 2024 Fire

The contact owned a 2011 BMW 328i x Drive. The contact stated her son was driving home from a friend's house and refueling the vehicle. The contact stated when the son parked the vehicle at the residence, the son noticed smoke was coming from the front of the vehicle. No warning lights were illuminated. The son attempted to open the hood of the vehicle but saw flames coming from the front hood of the vehicle. The fire was extinguished by the fire department. A report was filed by the fire department. No one was injured during the fire and the vehicle was destroyed. The contact referenced NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) as a possible solution. The manufacturer was made aware of the failure. The approximate failure mileage was 120,000

Mileage: 120,000

Mar 8, 2024

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the vehicle was shaking and vibrating while accelerating and the "Service Vehicle" warning light was displayed. The failure mileage was 120,000. VIN tool confirms parts not available.

Mileage: 120,000

Mar 6, 2024

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the vehicle was taken for routine service and was advised by the dealer not to drive the vehicle due to an issue with engine. The contact stated that he received the recall notice several months after he was advised by the dealer not to drive the vehicle. The contact called the manufacturer and was advised that parts were not yet available. The failure mileage was approximately 101,000. VIN tool confirms parts not available.

Mileage: 101,000

Mar 4, 2024

The contact's friend owns a 2011 BMW 328I. The contact stated that while his friend was driving at an undisclosed speed, she heard an abnormal rattling sound emanating from the engine compartment. The driver was able to pull to the shoulder of the roadway to turn the vehicle off, after which the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the four VANOS camshaft timing bolts. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) and the VIN was included, but the parts were not yet available. The manufacturer was made aware of the failure and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was 204,000.

Mileage: 204,000

Feb 29, 2024

The contact owns a 2011 BMW 328I. The contact stated that while driving at an undisclosed speed, he smelled a burning odor in the interior of the vehicle. After a visual inspection, the contact observed an oil leak and smoke emanating from underneath the vehicle and surmised that that was the reason the vehicle seemed to be consuming oil abnormally quickly. The contact also stated that during the winter months, the vehicle intermittently failed to start. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the camshaft timing bolts. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) but the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and confirmed that parts were not yet available. VIN tool confirms parts not available. The failure mileage was 187,000.

Mileage: 187,000

Feb 28, 2024

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Feb 28, 2024

The contact owns a 2011 BMW 328I. The contact stated while driving the vehicle, there was a clicking noise coming from the engine. No warning light was illuminated. The vehicle was towed to an independent mechanic who informed the contact that the engine needed to be replaced. The vehicle was not repaired and was towed to the residence. The contact later took the vehicle to a BMW Specialist, who disassembled the engine to determine if the engine needed to be repaired or replaced. The mechanic found the VANOS bolts had loosened and sheared off into the oil pan and damaged the cylinders, pistons, and the head. The contact was advised to do an engine swap but declined due to the cost. In December 2023, the contact received NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) and towed the vehicle to the dealer to have the recall repair performed. The dealer looked under the hood and saw parts of the engine opened from the previous mechanic and stated the contact had pay to have the engine put back together and diagnosed, but the previous mechanic stated he would do it for free. The independent mechanic did not put the engine back together, and the dealer stated they would call the contact before starting any repairs on the vehicle. The dealer put the engine together and stated the contact needed to purchase coil packs and a battery. The contact provided the coil packs and a battery to the dealer and the parts were installed. The dealer stated that the vehicle was not test-driven but ran smoothly and returned the vehicle to the contact. The contact drove the vehicle 10 miles from the dealer and the engine seized. Upon arriving home, the contact received an email from the dealer itemizing repairs performed on the vehicle. The dealer stated that the oil pan was removed and there was a liter of water from the engine, primed the engine with oil, and cleared the fault memory. The contact called the dealer, regarding the seized engine and the dealer refused to provide further assistance. The manufacturer was not no

Mileage: 230,000

Feb 26, 2024

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while her daughter was driving at an undisclosed speed, the engine made an abnormal sound, and then the vehicle lost motive power. The vehicle failed to restart immediately and later restarted after cooling down. The vehicle was shaking while driving. The contact's daughter was able to drive to the residence. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 62,475. VIN tool confirms parts not available.

Mileage: 62,475

Feb 23, 2024

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) and 22V119000 (Engine and Engine Cooling). The contact stated that while driving he observed a rattling noise emanating from the engine compartment. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a complaint was filed. The failure mileage was 33,000.

Mileage: 33,000

Feb 22, 2024

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Feb 15, 2024

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Feb 12, 2024

The contact owns a 2011 BMW 328I. The contact stated while driving 60 MPH, the vehicle went into Safe Mode and shut off. The vehicle stalled on three occasions. While driving at various speeds, the vehicle was running rough. The contact stated that the service and check engine warning lights were illuminated. The vehicle was taken to the local dealer, and the contact was referred to the NHTSA Hotline. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The contact stated that the failure was related to NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling). The failure mileage was approximately 122,000.

Mileage: 122,000

Feb 8, 2024

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with failed VANOS bolts. The contact was informed that the VANOS bolts needed to be replaced. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000.

Mileage: 100,000

Feb 5, 2024

The contact owns a 2011 BMW 328I. The contact received notifications of NHTSA Campaign Numbers: 22V119000 (Engine and Engine Cooling) and 23V707000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that the PCV heater overheated and was melting. The vehicle was taken to the dealer, and it was confirmed that the parts were not yet available. The manufacturer was not notified of the issue. The approximate failure mileage was 190,000. VIN tool confirms part not available.

Mileage: 190,000

Feb 1, 2024

The contact owns a 2011 BMW 328i. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to coast to the shoulder of the roadway however, the vehicle failed to restart. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling). The VIN was included however, parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The failure mileage was 116,000.

Mileage: 116,000

Jan 31, 2024

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Jan 26, 2024

The contact owns a 2011 BMW 328I. The contact stated while driving 25 MPH, there was an abnormal sound coming from the engine compartment, after which the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who determined that the sprocket bolts were fractured, requiring a replacement of the camshaft sprockets. The vehicle was repaired. After investigating the failure, the contact related the failure to the NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling), and the VIN was included, but parts were not yet available. The manufacturer was made aware of the failure and confirmed that parts were not yet available. The failure mileage was 30,500. VIN tool confirms parts not available.

Mileage: 30,500

Jan 25, 2024

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Jan 19, 2024

The contact owns a 2011 BMW 328I. The contact stated that while the vehicle was being serviced at the dealer, he was informed that the VANOS assembly bolts had become loosened, causing the VANOS adjustment unit to separate. The dealer determined that the VANOS bolts and the VANOS adjustment unit needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling); however, the VIN was not included. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 135,000.

Mileage: 135,000

Jan 18, 2024

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at 60 mph, the vehicle lost motive power and coasted to the side of the road. The check engine warning light was illuminated. The vehicle was restarted after 10 minutes and driven to the residence. The dealer was not made aware of the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 102,000. VIN tool confirms parts not available.

Mileage: 102,000

Jan 16, 2024

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue after the contact heard a rattling sound coming from the engine. The vehicle was taken to a dealer and a diagnostic test was performed. The dealer confirmed that the defect was related to the recall; however, the dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure was approximately 136,000. VIN tool confirms parts not available.

Mileage: 136,000

Jan 4, 2024

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the check engine warning light was illuminated. The contact stated that while stopped at the traffic light, the vehicle stalled and failed to restart. The vehicle was towed to an unknown dealer, where it was diagnosed that the VANOS engine bolts needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 63,300.

Mileage: 63,300

Jan 4, 2024

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while the vehicle was idling at a red light, the vehicle started shaking abnormally and then stalled. The check engine warning light was illuminated. The contact was able to restart the vehicle. The dealer was contacted. The manufacturer was not made aware of the failure. The approximate failure mileage was 155,000. VIN tool confirms parts not available.

Mileage: 155,000

Jan 2, 2024

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving at approximately 35 MPH, the vehicle stalled. The contact coasted to the side of the road and was unable to restart the vehicle. The contact stated that no warning lights were illuminated. The contact had the vehicle towed to an independent mechanic and was informed that the crankshaft would not turn and determined that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling). The manufacturer had been informed of the failure. The failure mileage was approximately 103,000. VIN tool confirms parts not available.

Mileage: 103,000

Dec 29, 2023

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while his mother was driving at an undisclosed speed, the vehicle lost motive power and independently shut off. The contact stated that his mother was unable to restart the vehicle. The vehicle was towed to the residence. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 115,644.

Mileage: 115,644

Dec 29, 2023

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle stalled and lost motive power. The contact stated that the vehicle failed to restart. The vehicle was towed to the residence. The contact stated that the failure had occurred once previously, and the vehicle was able to be restarted. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.

Dec 26, 2023

The contact owns a 2011 BMW 328I. The contact stated that while attempting to start the vehicle, the vehicle failed to start. There were no warning lights illuminated. The vehicle was towed to the local dealer, where it was diagnosed that a bolt had fractured in the engine. The vehicle was towed to an independent mechanic, who replaced the engine. While at the local dealer, the inspector noticed that the mechanic had fractured another bolt. The manufacturer was not notified about the failure. The contact stated that the failure was related to NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling). The failure mileage was approximately 138,000.

Mileage: 138,000

Dec 21, 2023

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while driving approximately 65 MPH, the vehicle lost motive power and stalled. The contact pulled over off the highway; however, the vehicle failed to restart. The contact stated that the check engine warning light was illuminated. The contact had the vehicle towed back to the residence where he was able to restart the vehicle. The contact stated that the failure occurred two more times. After the most recent failure, the vehicle was unable to be restarted. The vehicle had not been taken to a dealer or independent mechanic. The vehicle was not diagnosed or repaired. The failure mileage was approximately 200,000. VIN tool confirms parts not available.

Mileage: 200,000

Dec 21, 2023

The contact owns a 2011 BMW 328I. The contact stated while driving approximately 65 MPH, the check engine warning light illuminated. The contact stated that the vehicle stalled, and he lost motive power. The contact stated that the power steering and power brakes were not functioning. The contact to pulled off the highway and attempted to restart the vehicle; however, there was only a clicking sound coming from the vehicle. The vehicle was towed to an independent mechanic who determined that the engine had seized and needed to be replaced. The vehicle was repaired. The manufacturer was not informed of the failure. The contact had recently received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) and thought that the failure might be related to the recall. The failure mileage was approximately 98,000.

Mileage: 98,000

Dec 20, 2023

The contact owns a 2011 BMW 328I. The contact stated while driving 65 MPH, the vehicle stalled without warning. The contact's husband coasted the vehicle off to the shoulder of the highway. The contact's husband attempted to shift the vehicle into different gears; however, the vehicle remained in neutral(N). Due to the failure, the vehicle was towed to a dealer and diagnosed with transmission failure. The vehicle was then towed to an independent mechanic for a second opinion and received the same diagnosis. The contact paid out of pocket for the transmission repair however, the failure persisted. The manufacturer was notified of the failure. Upon investigation, the contact discovered that the vehicle was included in NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling); but the parts for the recall repair were unavailable. The vehicle was not repaired. The failure mileage was approximately 80,000.

Mileage: 80,000

Nov 27, 2023

The contact owns a 2011 BMW 328I. The contact stated that while driving at an undisclosed speed, the vehicle displayed the message "Do Not Drive" with the low engine oil warning light illuminated and the contact pulled over to the shoulder of the roadway. After a visual inspection of the engine compartment, the contact became aware that the engine was extremely low on engine oil. The contact added half a quart of engine oil to the engine. The check engine warning light was illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) for which the VIN was included; however, parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 123,000.

Mileage: 123,000

Jun 8, 2023

The contact owns a 2011 BMW 328I. The contact stated while driving at an undisclosed speed, the vehicle stalled. Additionally, while idling, the engine was revving. The contact stated that while driving with the cruise control activated, the engine was revving. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Numbers: 17V683000 (Engine and Engine Cooling) and 14V176000 (Engine and Engine Cooling) however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.

Mileage: 100,000

May 2, 2023 Fire

The contact owned a 2011 BMW 328i. The contact stated that while his son was driving at an undisclosed speed, the contact's son noticed smoke coming from underneath the hood. No warning lights were illuminated. The contact's son exited the vehicle. The engine exploded and caught on fire. The fire department extinguished the fire. There were no injuries. A police report was filed. The vehicle was towed to a tow yard. The vehicle was deemed totaled by the insurance. The contact related the failure to NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling). The manufacturer was not made aware of the failure. The failure mileage was approximately 150,000.

Mileage: 150,000

Apr 11, 2023

2011 BMW 328I. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALL 22V-119.

Apr 11, 2023

The contact owns a 2011 BMW 328I. The contact stated that while driving at an undisclosed speed, the service engine soon warning light illuminated. The contact also stated that while idling, he heard a loud diesel sound under the hood of the vehicle. Additionally, the contact stated that upon inspecting the vehicle using a camera, he noticed that the camshaft housing bolts were fractured. The vehicle was taken to the dealer where the contact was informed that the vehicle was included in the manufacturer's warranty however, the warranty had expired. The vehicle was not diagnosed or repaired. The contact stated that he was not notified of NHTSA Campaign Number: 14V176000 (Engine and Engine Cooling). The manufacturer was notified of the failure and the contact was informed that the vehicle was ten years outside the recall period. The failure mileage was approximately 121,000.

Mileage: 121,000

Apr 10, 2023

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact made several attempts to schedule the recall repair with the local dealers; however, the contact was unable to secure an appointment. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue but provided no assistance. The contact had not experienced a failure. Parts distribution disconnect.

Mar 7, 2023

The contact owns a 2011 BMW 328I. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The contact also stated that the vehicle stalled while starting during colder weather. The contact received notification of NHTSA Campaign Number: 17V676000 (Electrical System) and 22V119000 (Engine and Engine Cooling). The contact made a local dealer aware of the failure and the recall notification; however, the contact was directed to contact the manufacturer for further assistance with towing the vehicle or driving out of state to be serviced. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the issue but was unable to provide further assistance. The approximate failure mileage was 80,000.

Mileage: 80,000

Feb 15, 2023

The contact owns a 2011 BMW 328I.The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Feb 10, 2023

The contact's son owns a 2011 BMW 328I. The contact stated that while her son was driving approximately 25 MPH, the vehicle stalled in the middle of the road. The contact's son attempted to restart the vehicle numerous times, but the vehicle would not start. The contact stated that her son was not aware of any warning lights being illuminated. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the VANOS bolts and VANOS unit needed to be replaced. The vehicle had not been repaired. The contact researched online and related the failure to NHTSA Campaign Number: 14V176000 (Engine and Engine Cooling). The manufacturer had been informed of the failure. The failure mileage was approximately 160,000.

Mileage: 160,000

Feb 9, 2023

The contact owns a 2011 BMW 328I. The contact stated that while driving at various speeds, the vehicle was losing motive power with the check engine warning light and three other unknown warning lights illuminated. The contact stated that the vehicle was able to restart after multiple attempts. The contact also stated that the vehicle felt hot inside despite not using the heater. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling). The contact made a local dealer aware of the issue and the failure; however, the dealer did not provide towing assistance for the vehicle to be taken for the recall repair. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 174,000.

Mileage: 174,000

Feb 3, 2023

The contact owns a 2011 BMW 328I. The contact stated that on several occasions while driving at various speeds or while the vehicle was idling, the vehicle intermittently stalled. The contact then stated that previously, he was able to turn off and restart the vehicle however, the vehicle recently failed to restart. The check engine and service engine soon warning lights were illuminated. The contact stated that he towed the vehicle himself to an independent mechanic where it was diagnosed that the starter needed to be replaced; however, the failure recurred. The contact then stated that the vehicle remained at the independent mechanic and was diagnosed, and it was determined that the camshaft bolts failed and needed to be replaced. The vehicle was not repaired. The dealer was not notified of the failure. The contact referenced NHTSA Campaign Number: 14V176000 (Engine and Engine Cooling). The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall and advised the contact to call the NHTSA Hotline. The failure mileage was approximately 91,000.

Mileage: 91,000

Jan 27, 2023

The contact owns a 2011 BMW 328I. The contact stated that while driving at various speeds, the vehicle jerked and hesitated while depressing the accelerator pedal. There was no warning light illuminated. The contact pulled over, called her husband, and he drove the vehicle to the residence. An independent mechanic was called to the residence and the mechanic discovered that bolts on the camshaft were loosened. Upon investigation, the failure was linked to NHTSA Campaign Number: 14V176000 (Engine and Engine Cooling). Both the dealer and the manufacturer were notified of the failure, and both informed her that the vehicle was not under recall. The vehicle was not repaired. The failure mileage was unknown.

Jan 24, 2023

The contact owns a 2011 BMW 328I. The contact stated while driving 20 MPH, the vehicle stalled inadvertently. The check engine warning light was illuminated. The contact was unable to veer to the side of the road. The vehicle failed to restart. The vehicle was towed to the residence. The contact stated he was able to diagnose the vehicle using an OBD reader. The contact diagnosed that the failure was related to the intake VANOS camshaft housing. The contact related the failure to NHTSA Campaign Number: 14V176000 (Engine and Engine Cooling). The dealer and the manufacturer were notified of the failure and informed the contact that the vehicle could not be repaired under the recall because the VIN was not included. The vehicle was not repaired. The failure mileage was approximately 85,000. The contact stated that the defective parts and the vehicle make and model year are a part of the recall yet the manufacturer says it's not.

Mileage: 85,000

Jan 23, 2023

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Jan 20, 2023

The contact owns a 2011 BMW 328I. The contact received notification of the NHTSA Campaign Number: 22V1190000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was notified of the issue and confirmed that the parts were not yet available. The manufacturer was notified of the issue and the contact was informed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Jan 6, 2023

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Dec 13, 2022

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that while starting the vehicle, there was an abnormal burning plastic odor detected. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 35,000. VIN tool confirms parts not available.

Mileage: 35,000

Dec 12, 2022

The contact owns a 2011 BMW 328I. The contact received notification of the NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount time for the recall repair. The contact stated that she noticed smoke outside of the vehicle and she smelled an abnormal burning odor. The vehicle was not diagnosed or repaired. No warning light was illuminated. The local dealer was notified of the recall notification and confirmed that the parts were not yet available. The manufacturer was not notified. The failure mileage was unavailable. VIN tool confirms parts not available.

Dec 9, 2022

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated while driving approximately 30 MPH, the heater was activated, and she smelled an odor of burning plastic inside the vehicle. The contact stated that once the weather turned colder, while using the heater, the odor was inside the vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 69,500. VIN tool confirms parts not available.

Mileage: 69,500

Nov 30, 2022

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available

Nov 30, 2022

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Nov 29, 2022

The contact owns a 2011 BMW 328I. The contact stated that upon driving from a complete stop, the vehicle lost motive power and stalled. There was no warning light illuminated. The vehicle was towed the dealer where it was diagnosed that the camshaft adjuster bolts had backed out, causing the camshaft VANOS failure. Additionally, it was diagnosed that the camshaft VANOS and camshaft adjuster bolts needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline. The failure mileage was approximately 84,500.

Mileage: 84,500

Nov 22, 2022

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. Additionally, the contact had experienced a failure of the four VANOS housing bolts for both VANOS units (intake and exhaust) under NHTSA Campaign Number: 14V176000 (Engine and Engine Cooling). The contact stated that his vehicle was not included in the recall; however, the vehicle exhibited the failure listed in the recall similar concerning the reduced engine power. The vehicle was not taken to be diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 190,000.

Mileage: 190,000

Nov 7, 2022

The contact owns a 2011 BMW 328i. The contact received notification of the NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact then stated that he noticed that the front passenger’s side interior door handle disintegrated. The vehicle was taken to an independent mechanic where it was diagnosed that the door handle melted and needed to be replaced. Additionally, the local dealer was notified of the recall notice and confirmed that the parts were not available for the recall repair however, the contact was advised to call the manufacturer. The contact was concerned that touching the door handle could cause harm to a passenger touching the door handle and could catch fire. The vehicle was not repaired. The manufacturer was notified of the failure and was informed that the repair was being developed and the contact was advised to call the NHTSA Hotline. The failure mileage was approximately 80,000. Parts distributions disconnect.

Mileage: 80,000

Nov 7, 2022

The contact owns a 2011 BMW 328XI. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted several times. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Nov 4, 2022

The contact owns a 2011 BMW 328I. The contact stated while driving at an unknown speed, there was an abnormal burning odor coming from the vehicle. There was also smoke entering the cabin of the vehicle through the vents. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer, but they were unable to diagnose the vehicle. The vehicle was not repaired. The contact continued to experience the failure. The contact took the vehicle to an independent mechanic, where it was diagnosed with needing the Positive Crankcase Ventilation (PCV) valve heater to be replaced. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool confirms parts not available. The failure mileage was approximately 102,000.

Mileage: 102,000

Oct 27, 2022

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated while driving approximately 30 MPH, there was white smoke coming through the HVAC vents. The contact pulled over, stopped, and turned off the vehicle. The contact stated that after turning the vehicle on, smoke was coming from the vents. The contact had taken the vehicle to an independent mechanic. The vehicle was repaired; however, the vehicle failure had reoccurred. The contact stated that she smelled burning plastic inside the cabin of the vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 141,000. VIN tool confirms parts not available.

Mileage: 141,000

Oct 25, 2022

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Oct 19, 2022

The contact owns a 2011 BMW 328i. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Oct 19, 2022

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated while driving approximately 35 MPH, the vehicle overheated with an abnormal burning plastic odor coming from the vents on the dashboard. The contact stated that the check engine warning light was illuminated. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 100,000. VIN tool confirms parts not available.

Mileage: 100,000

Oct 6, 2022

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

Oct 4, 2022

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Sep 15, 2022

The contact owns a 2011 BMW 328I. The contact stated while driving at an undisclosed speed, the vehicle made rattling noises with the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the Vanos housing bolts had fractured and detached into the oil pan, causing damage to the engine. The dealer informed the contact that both of the variable camshaft timing adjustment (VANOS) units needed to be replaced and the oil pan needed to be filtered. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 85,000.

Mileage: 85,000

Sep 15, 2022

The contact owns a 2011 BMW 328xi. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated while driving 35 mph, the Coolant Temperature warning light was illuminated, and he saw smoke existing from under the hood. The contact stated he continued driving to his residence. The vehicle was not drivable. The contact towed the vehicle to an independent mechanic, where it was being diagnosed at the moment of the call. The vehicle was not diagnosed or repaired. A dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool confirms parts not available. The failure mileage was 149,237.

Mileage: 149,237

Sep 13, 2022

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Coolant) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the parts were not yet available. The contact stated that prior to the recall notice being received, while driving at an undisclosed speed, the headlights started to flicker and all the windows failed to operate as needed. The vehicle was towed to the dealer where the contact was informed that the PCV valve, footwell module, blower heater, and electrical harness need to be replaced. The vehicle was repaired however, the contact stated that while driving, he heard a sputtering noise when the check engine warning light illuminated and the Limp Mode warning light illuminated. The contact then stated that the engine started to misfire and the vehicle stalled. The vehicle was towed back to the dealer where it was diagnosed that the spark plugs, throttle body, valve cover, oil filter housing gasket, coolant hose, belt tensioner, ignition coils and 02 sensors needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the dealer where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to speak with the dealer for a loaner vehicle however, the contact was informed that no loaner vehicle was available. The failure mileage was approximately 153,000. VIN tool confirms parts not available.

Mileage: 153,000

Sep 9, 2022

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue but provided no assistance. The contact had not experienced a failure. Parts distribution disconnect.

Sep 6, 2022

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Aug 30, 2022

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Aug 22, 2022

The contact owns a 2011 BMW 328I. The contact stated he detected an abnormal plastic burning odor inside the vehicle. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The approximate failure mileage was 75,000. VIN tool confirms parts not available.

Mileage: 75,000

Aug 22, 2022

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Aug 17, 2022

The contact owns a 2011 BMW 328i. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that whenever driving after a while the vehicle seemed as though it may be overheating. The approximate failure mileage was 170,000. Vin tool confirms parts distribution disconnect.

Mileage: 170,000

Aug 16, 2022

The contact owns a 2011 BMW 328i. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the vehicle would fail to start immediately and approximately 5 minutes after turning the vehicle on there was a burning plastic and rubber smell. While driving at highway speeds when there was smoke coming from underneath the vehicle. The contact had pulled over and turned off the vehicle. The smoked dissipated on its own in about half an hour. The contact then turned the vehicle back on and drove home. The vehicle's service engine light had illuminated approximately 5-6 days later. The vehicle had been inoperable since. The approximate failure mileage was 170,465. Vin tool confirms parts distribution disconnect. The consumer stated a burning smell comes from underneath the car and turns off. The car was taken to be repaired. The vehicle doesn't shutoff any longer but still exhibits smoking and burning smell.

Mileage: 170,465

Aug 16, 2022

The contact owns a 2011 BMW 328i. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. The consumer stated the dealer was contacted in June 2022, and informed the remedy would be available summer 2022 to date no fix available.

Aug 11, 2022

The contact owns a 2011 BMW 328i. The contact received a recall notification of NHTSA Campaign Number: 22V119000 (Engine And Engine Cooling). However, the parts to do the recall repair were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time to complete the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Aug 9, 2022

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that on several occasions, while driving or parked, the vehicle overheated. The contact stated that several unknown warning lights illuminated on and off. The contact also stated that the vehicle was constantly leaking an unknown fluid. The vehicle was taken to be inspected where the mechanic informed the contact that the electrical and PCV valve heater needed to be repaired. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was contacted and was unable to confirm when parts would be available. The approximate failure mileage was 95,000.

Mileage: 95,000

Aug 9, 2022

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that on several occasions, while driving or parked, the vehicle overheated. The contact stated that several unknown warning lights illuminated on and off. The contact also stated that the vehicle was constantly leaking an unknown fluid. The vehicle was taken to be inspected where the mechanic informed the contact that the electrical and PCV valve heater needed to be repaired. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was contacted and was unable to confirm when parts would be available. The approximate failure mileage was 95,000.

Mileage: 95,000

Aug 1, 2022

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that underneath the steering wheel there was an excessive amount of heat as if the vehicle was overheating. The approximate failure mileage was 70,000. VIN tool confirms parts not available.

Mileage: 70,000

Jul 29, 2022

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while operating the vehicle, smoke was present coming from underneath the hood with a whining sound coming from the engine compartment. Additionally, there was a burning plastic odor coming from the vehicle. The failure mileage was 76,000. VIN tool confirms parts not available.

Mileage: 76,000

Jul 6, 2022

The contact owns a 2011 BMW 328XI. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Jun 15, 2022

The contact owns a 2011 BMW 328i. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Jun 15, 2022

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Jun 6, 2022

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

May 26, 2022

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Apr 22, 2022

The contact owns a 2011 BMW 328i. The contact stated while driving approximately 30 MPH, the vehicle overheated. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic who diagnosed the failure to be the heater coil. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 2,000.

Mileage: 2,000

Apr 19, 2022 Fire

The contact owns a 2011 BMW 328i. The contact stated that while driving at an undisclosed speed, there was smoke coming from the vehicle and a burning rubber odor was detected. The vehicle was towed to an independent mechanic and diagnosed with engine failure. The mechanic informed the contact that the engine needed to be replaced. The vehicle was not repaired. The contact later received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 173,000. VIN tool confirms parts not available. (RECALL RELATED INCIDENT) TS

Mileage: 173,000

Apr 19, 2022 Fire

The contact owns a 2011 BMW 328i. The contact stated that while her son was driving at approximately 70 MPH the vehicle began to emit smoke from under the hood. The contact's son was able to safely pull off of the highway, there was no fire and the smoke abated after the vehicle was turned off. The contact stated that her son did not notice any warning lights being illuminated. The contact had the vehicle towed to an independent mechanic where it was diagnosed and determined that the failure was related to NHTSA Campaign Number: 22V119000 (Engine, Engine Cooling). The mechanic determined that the entire engine needed to be replaced. The vehicle was repaired. The manufacturer had not been informed of the failure. The failure mileage was unknown. (RECALL RELATED INCIDENT) TS

Apr 15, 2022

The contact owns a 2011 BMW 328i. The contact stated while driving at various speeds, she smelled a strong burning odor inside the vehicle. The warning message "Service Engine Soon" was illuminated. The vehicle was taken to the dealer where it was diagnosed that the service brakes, spark plugs, and radiator needed to be replaced. The contact stated that the vehicle was repaired; however, the failure persisted. The contact later received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 162,000. VIN tool confirms parts not available.

Mileage: 162,000

Apr 14, 2022

The contact owns a 2011 BMW 328i. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The dealer had been notified of the issue and the contact was informed that parts were not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

Mileage: 103,000

Apr 13, 2022

The contact owns a 2011 BMW 328I. The contact received a notification for NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The dealer had been notified of the issue and confirmed that parts were not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. VIN tool confirms parts not available.

Apr 13, 2022

The contact owns a 2011 BMW 328i. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the "Engine Service Soon" warning message was displayed. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,500. VIN tool confirms parts not available.

Mileage: 100,500

Apr 12, 2022

The contact owns a 2011 BMW 328i. The contact stated that while starting the vehicle, there was smoke coming from underneath the hood. There was no warning light illuminated. The vehicle was taken to the dealer twice to be diagnosed. The diagnostic test was performed; however, the contact was unsure of the results. The manufacturer was not notified of the failure. The contact related the failure to NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling). The approximate failure mileage was 83,000.

Mileage: 83,000

Apr 12, 2022 Fire

The contact owns a 2011 BMW 328i. The contact stated while driving 70 MPH that all the lights became illuminated on the instrument panel. The contact stated that the vehicle began to emit smoke from under the hood, the vehicle lost power, and additionally, the contact had a failure of power steering and brakes. The contact was able to safely coast off the roadway and stopped. The vehicle continued to emit smoke but eventually, no more smoke was observed. The fire department was not summoned. The vehicle was towed to an independent mechanic where it was diagnosed that the engine had locked. The mechanic attempted to unlock the engine and failed and advised that the engine needed to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 155,000.

Mileage: 155,000

Feb 1, 2022

The contact owns a 2011 BMW 328I. The contact stated while his wife was driving at an undisclosed speed, she heard an abnormal whistling sound and a rattling sound coming from the engine while the vehicle was idling. The check engine warning light was illuminated. The contact performed a diagnostic test on the vehicle and received a code for the camshaft housing bolts of the engine. The contact researched the failure and became aware of NHTSA Campaign Number: 14V176000 (Engine and Engine Cooling) and related the failure to the recall. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 170,000. Manufacturer offered an extended warranty for the E91 wagon owners but failed to include the E91 model in the 14V-176 recall campaign and notify owners of the issue. The E91 shares the same model engine found in the E90 and E92 models that were part of the recall.

Mileage: 170,000

Aug 5, 2021

The contact owns a 2011 BMW 328i. The contact stated that after driving, the vehicle failed to restart without warning. The vehicle was taken to the local dealer and was diagnosed that the camshaft housing bolts had sheared off. The vehicle was repaired. The manufacturer was notified of the failure and informed the contact that the repairs were not covered under the warranty. The contact stated that the failure was like NHTSA campaign number: 14V176000 (Engine and Engine Cooling). The failure mileage was approximately 130,000.

Mileage: 130,000

May 21, 2020

TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT STATED WHILE DRIVING AT 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE RESIDENCE AND THEN TOWED TO BMW OF BUENA PARK LOCATED AT 6750 AUTO CENTER DR, BUENA PARK, CA 90621, (714) 598-3738, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE EXHAUST AND CAMSHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V176000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000. VIN WAS INVALID. *LN*JB *LN CONSUMER STATED ITEM IS BELIEVED TO BE RELATED TO NHTSA CAMPAIGN NUMBER:14V176000 BUT DEALER CHARGED THE CONSUMER FOR THE REPAIRS.*JB

Mileage: 200,000

May 20, 2019

TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT STATED THAT THE VEHICLE OVERHEATED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM), 13V044000 (ELECTRICAL SYSTEM), 17V683000 (ENGINE AND ENGINE COOLING), AND 14V176000 (ENGINE AND ENGINE COOLING); HOWEVER, THE CONTACT FELT THAT THE FAILURE MAY BE RELATED TO THE RECALL CAMPAIGNS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. *BF *BF *JB *TR

Mileage: 100,000

Aug 10, 2018

TL* THE CONTACT OWNS A 2001 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER (BMW OF EL PASO, 6318 MONTANA AVE, EL PASO, TX 79925, (915) 778-9381) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDIES. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Aug 1, 2018 Fire

TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). NEW COUNTRY BMW (1 WESTON PARK RD, HARTFORD, CT 06120, (860) 522-6134) WAS CONTACTED AND STATED THAT THE PARTS WERE UNAVAILABLE. THE DEALER WAS UNABLE TO DETERMINE WHEN THE MANUFACTURER WOULD PROVIDE THE PARTS FOR THE RECALL REPAIRS. THE CONTACT NOTICED A BURNING ODOR COMING THROUGH THE VENTS. THE MANUFACTURER WAS CONTACTED REGARDING PARTS AND A LOANER VEHICLE OPTION. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. - (RECALL RELATED INCIDENT) TS

Jul 19, 2018

TL* THE CONTACT OWNS A 2011 BMW 328I. WHILE THE VEHICLE WAS STATIONARY OR WHILE DRIVING VARIOUS SPEEDS, THE ENGINE EMITTED A BURNING ODOR. THE CONTACT STATED THAT THE ODOR ENTERED THE CABIN OF THE VEHICLE AND CONTINUED EVEN AFTER THE VEHICLE WAS TURNED OFF. THE DEALER (BMW OF MOUNTAIN VIEW, 150 EL CAMINO REAL, MOUNTAIN VIEW, CALIFORNIA 94043) WAS MADE AWARE OF THE FAILURE AND STATED THAT THE PARTS FOR NHTSA CAMPAIGN NUMBER: 17V683000 (ENGINE AND ENGINE COOLING) WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE REMEDY WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 82,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Mileage: 82,000

Jun 29, 2018

TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). THE CONTACT CALLED STERLING BMW AT 949-200-8722 (LOCATED AT 3000 WEST COAST HWY, NEWPORT BEACH, CA 92663) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Jun 19, 2018

TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER (INTERNATIONAL BMW, 2400 S 108TH ST, WEST ALLIS, WI 53227, (414) 543-3000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDIES. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Jun 19, 2018

TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V683000 (ENGINE AND COOLING) AND 17V676000 (ELECTRICAL SYSTEM); HOWEVER THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS AS THE RECALL NOTICE WAS RECEIVED OVER NINE MONTHS AGO. THE DEALER (TAYLOR BMW, 4180 WASHINGTON RD, EVANS, GA 30809) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDIES. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR

Jun 11, 2018

TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V683000 (ENGINE AND ENGINE COOLING). THE CONTACT CALLED BMW OF ANNAPOLIS AT 410-349-9312 (LOCATED AT 31 OLD MILL BOTTOM RD, ANNAPOLIS, MD 21409) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR

Jun 8, 2018

TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V683000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (FIELDS BMW OF DAYTONA, 1050 N TOMOKA FARMS RD, DAYTONA BEACH, FL 32124) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Jun 6, 2018

TL* THE CONTACT OWNS A 2011 BMW 328I. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE HESITATED TO ACCELERATE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V683000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BMW OF ROCKVILLE AT (301) 476-0126 (1300 ROCKVILLE PIKE, MD 20852) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Jun 4, 2018

TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V683000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BRAMAN BMW JUPITER AT (561) 609-0133 (LOCATED AT 1555 INDIANTOWN RD, JUPITER, FL 33458) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED, BUT DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

May 30, 2018

TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED RECALL NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. THE DEALER (I. G. BURTON IMPORTS, 509 BAY ROAD, MILFORD, DELAWARE 19963) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

May 29, 2018

TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000: (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER WAS CONTACTED AND PROVIDED NO ADDITIONAL INFORMATION. THE MANUFACTURER CONFIRMED THAT PARTS WERE UNAVAILABLE AND WAS NOT ABLE TO CONFIRM WHEN THEY WOULD ARRIVE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT

Sep 17, 2014

TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V176000 (ENGINE AND ENGINE COOLING: ENGINE); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT EXPERIENCED THE FAILURES CITED IN THE RECALL NOTICE MULTIPLE TIMES. THE FAILURE MILEAGE WAS UNKNOWN.

Sep 8, 2014

TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V176000 (ENGINE AND ENGINE COOLING: ENGINE), BUT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Jun 23, 2014

TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE AT A COMPLETE STOP AND FAILED TO RESTART. THE VEHICLE WAS TOWED TO THE DEALER WHO NOTICED THAT THE VANOS ASSEMBLY BOLTS WERE FRACTURED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V176000 (ENGINE AND ENGINE COOLING: ENGINE). THE APPROXIMATE FAILURE MILEAGE WAS 84,000.

Mileage: 84,000

Dec 4, 2012

I WAS DRIVING ON FREE WAY AROUND 65-70 MPH, SUDDENLY THE CAR LOST CONTROL, VEERING,JERKING, STEERING WHEEL LOST CONTROL. *TR

Mileage: 17,000

Mar 9, 2012

TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT WAS DRIVING 45 MPH WHEN THE STEERING WHEEL STARTED TO VIBRATE ALONG WITH THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER. THE CONTACT ALSO STATED THAT ON ONE OCCASION, THE TRUNK OPENED WHILE DRIVING 80 MPH. THE DEALER FOUND THE LOCK ACTUATOR WAS NOT LOCKING COMPLETELY. THE MANUFACTURER WAS CONTACTED BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 300 AND THE CURRENT MILEAGE WAS 8,000. UPDATED 04/11/12 *BF THE CONSUMER STATED THE GPS SYSTEM DIDN'T ALLOW HER TO PUT IN 95% OF THE ADDRESSES. SOMETIMES, THE GPS GAVE THE CONSUMER THE WRONG DIRECTIONS. ALSO, THE ENGINE VIBRATED AFTER SITTING FOR A PERID OF TIME. UPDATED 05/11/12

Mileage: 300

Nov 2, 2011

TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT WAS ATTEMPTING TO RETRIEVE SOMETHING FROM THE TRUNK WHEN HER LEG WAS BURNED FROM THE EXHAUST PIPE. THE MANUFACTURER WAS NOT MADE AWARE OF THE INCIDENT. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 3,037.

Mileage: 3,037

Oct 6, 2011

1.) VEHICLE HAD VERY ROUGH IDLE WHILE IDLING IN NEUTRAL AT STOP LIGHT (0 MPH). TACHOMETER WAS FLUCTUATING RAPIDLY BETWEEN 500 AND 900 RPM AND THE VEHICLE WAS SHAKING VIOLENTLY. DROVE IMMEDIATELY TO DEALERSHIP, WHO FOUND NO FAULT CODES AND MADE NO REPAIRS. VEHICLE DROVE NORMALLY AFTERWARDS. ODOMETER APPROXIMATELY 100 MILES. 2.) VEHICLE STALLED WHILE IDLING IN NEUTRAL AT A STOP LIGHT (0 MPH). ENGINE DIED WITH NO SHUDDER OR ANY ABNORMAL NOISES. VEHICLE RESTARTED IMMEDIATELY AND DROVE NORMALLY AFTERWARDS. ODOMETER APPROXIMATELY 800 MILES. 3.) VEHICLE STALLED AGAIN WHILE IDLING IN NEUTRAL AT A STOP LIGHT (0 MPH). AGAIN, IT RESTARTED IMMEDIATELY AND DROVE NORMALLY AFTERWARDS. BROUGHT VEHICLE TO DEALERSHIP, WHO FOUND NO FAULT CODES AND MADE NO REPAIRS. ODOMETER APPROXIMATELY 1500 MILES. 4.) VEHICLE STALLED AGAIN WHILE DRIVING AT 10 MPH IN 2ND GEAR WHILE THE ENGINE WAS COLD. RESTARTED IMMEDIATELY AND DROVE NORMALLY AFTERWARDS. AGAIN, BROUGHT VEHICLE TO DEALERSHIP, WHO FOUND NO FAULT CODES AND MADE NO REPAIRS. ODOMETER APPROXIMATELY 2050 MILES. *TR

Mileage: 100