2011 BMW 328I Fuel/propulsion System Problems

19 complaints about Fuel/propulsion System

19
Complaints
1
Crashes
0
Fires
0
Deaths

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Fuel/propulsion System Complaints (19)

Jun 2, 2024

Water pump and Thermostat failure at 60,000 miles even after a replacement.car continues to overheat

Jan 20, 2024

i was driving to work and the car stalled in the middle of traffic when i slowed the vehicle down, the idle is rough and all over the place, car is very hesitant to accelerate and vibrates or shakes when approaching any speed. then the check engine light popped on and is still on, i’ve parked the car since the incident to do some research on what the cause could be.

Aug 12, 2023

Last Saturday, I was driving to New Jersey. I drove from Brooklyn through the Holland Tunnel with no issues. However, after driving about 4 or 5 miles on the New Jersey Turnpike the fuel pump malfunction light came on and the car started to slow down then jerk. Thankfully, I was able to pull off to the side since vehicles travel at a very high speed on the New Jersey Turnpike. After I pulled off to the side the engine stopped and would not restart. I was able to get a tow to the nearest BMW — BMW of Bloomfield. They took my keys and ran my VIN. The service manager from that location advised me that they could fix the fuel pump for me at no cost because it is a known issue and is covered under code SULEV. However, I would have to leave my car there for the weekend. Since I live in Brooklyn, I decided to get another tow to BMW of Manhattan where my car has been since Saturday. I did not receive a call from the service advisor until Monday evening, to whom I explained everything that I just wrote. He told me that there were no open recalls on my vehicle and he would let me know the cost to replace the fuel pump. I explained to him that the service manager at BMW of Bloomfield said that I absolutely should not be charged for the repair because it is covered for New Jersey and New York customers. Also, I looked up the code and issue on Google and saw that other customers had the same issue and BMW repaired the vehicle at no charge. BMW of Manhattan has stated that they will replace the fuel pump at no charge. However, I will need to pay over $1,000 to replace the fuel pump module and FPR module that both malfunctioned. Though the service advisor acknowledged that the fuel pump failure could have triggered the failure of the fuel pump module and the FPR module.

Jan 12, 2023

My Vehicle has been on Recall since March 2, 2022. There are increasing problems and an occasional smoke and burning smell. This is effecting me getting an inspection and registering my vehicle.

Jul 18, 2022

Upon starting my vehicle there is a strong smell of gasoline in the cabin. The car was making a noise that has been diagnosed by a mechanic as engine failure and this vehicle is only 10 years old. This car is my only means of transportation. I need someone to help figure out what to do with it. These cars are too costly to consumers to be just be dead in a year span. There is no possible way the manufacture is unaware of these issues. My car has had a burning smell that could never be located by the dealer. Though it all there are still zero safety lights to point me in any direction.. how can it be possible that something seeming so unstable have no warning lights to give indication that something is wrong with it . I’m just tired of all these entities being able to deliberately falsify information to entice me to purchase a vehicle knowing it has failures and safety issues. I don’t have another car. I want to use the one l already paid for. I need someone who cares to help me. I shouldn’t be fearful for my life driving a vehicle on the road. If someone can please look into what can be done by the manufacturer, I would appreciate it. The dealer deems this vehicle inoperable.. where do I go from here???

Mar 16, 2021

MY ISSUE IS EXACTLY AS DESCRIBED IN RECALL CAMPAIGN 14V-176, ALSO LISTED AS SI B11 07 14. IT IS A FAULTY VANOS UNIT WITH FAILING BOLTS. MY CAR'S MODEL AND YEAR ARE LISTED IN BOTH OF THESE DOCUMENTS, HOWEVER MY SPECIFIC VIN IS NOT LISTED AS PART OF THE RECALL. MY CAR IS CURRENTLY DAMAGED DUE TO THE VANOS BOLTS SHEARING OFF COMPLETELY AND FALLING INTO THE OIL PAN, AS DESCRIBED EXACTLY IN THE ABOVE RECALL NOTICES. THIS IS THE DIAGNOSIS FROM BMW OF SEATTLE. IT IS VERY CLEAR THAT MY CAR SUFFERS THE SAME FAULTY PART AS LISTED AND SHOULD BE PART OF THE RECALL. I BELIEVE IT IS IN ERROR THAT IT IS NOT. AS IT STANDS, BMW CANNOT HELP ME AND ARE FORCING ME TO PAY OUT OF POCKET. THE SERVICE TECHNICIAN TELLS ME THAT MY VIN SHOULD BE INCLUDED IN THE RECALL AND DOES NOT UNDERSTAND WHY IT ISN'T, BUT BECAUSE IT ISN'T THEY WILL NOT FIX THE ISSUE UNDER THE RECALL. THIS IS A VERY SERIOUS ISSUE. PLEASE CORRECT THE DOCUMENTATION TO INCLUDE MY VEHICLE, WHICH MATCHES THE LISTED VEHICLES IN THE VANOS RECALL PAPERWORK. THANK YOU.

Mileage: 101,000

Sep 9, 2020

MY CAR IS BELOW 70K MILES NEVER OVER HEATED OR HAD ANY ISSUES BUT OUT OF NOWHERE MY TRUNK STARTED UNLOCKING ON ITS ON, KILLING MY BATTERY. MY RADIO STOPPED WORKING AND I'VE BEEN HEARING NOISES FROM MY DOOR SPEAKERS. & NOW TODAY MY CAR WILL NOT START AT ALL & IF IT DOES IT TURNS OFF IMMEDIATELY.

Mileage: 68,000

Aug 28, 2020

FUEL PUMP MALFUNCTION SO I REPLACED THE FUEL PUMP 2 DAYS LATER I GET ANOTHER FUEL PUMP MALFUNCTION

Mar 27, 2020

MARCH 13 TH. I LEASE A 328I 2011 A HOUR OR TWO LATER. IT STARTING SHAKING A LOT AND JERKING FORWARD. WHILE FOOT ON BREAK THEN IT CUT OFF I ATTEMPTED TO CUT IT BACK ON AND IT WOULD CUT BACK OF I WAS STUCK FOR A WHILE. SO I CALLED THE. DEALER THEY WAS CLOSED. I WENT THE NEXT DAY. TOLD THEM BOUT THE PROBLEM. AND THE TOOK THE CAR TO THE SHOP AND SENSE THEN I HAVEN'T. SEEN IT AGAIN AND AT THIS POINT THEY WANT ME TO STILL MAKE PAYMENT ON CAR I DNT HAVE. AND INSURANCE I ASK THEM TO. REFUND ME. AND. THE TOLD ME NO THERE NOTHING THEY CAN DO. AND I HAVE TO KEEP THE CAR. THAT I STILL DNT HAVE. TODAY'S THE 27TH SO THEY HAD IT ABOUT TWO WEEKS. NOW TODAY I VIOBTHE MECHANICS AND THEY TOLD ME THE. PPL AT THE DEALER. ORDER ALL THE WRONG PARTS TO THE CAR AND DNT NO WHEN HE WILL HAVE THE PART OR WHEN IT WILL BE FIX. I TRIED CALLING. THE DEALER. BACK TO BACK ABOUT 20 TIMES THEY KEPT COWARD MY CALL THEN SOMEONE FINALLY ANSWER. WITH A BAD ATTITUDE AND TOLD ME STOP CALLING CAUSE THE PERSON I'M LOOKING FOR ISN'T HERE ALTHOUGH THE SPECIFICALLY TOLD ME TO CALL HIM AND HE GUARANTEES THAT IT WILL BE READY TODAY MARCH 27 TH AT 6PM BUT WHICH IT WASN'T. AND I STILL HAVEN'T HEARD BACK FROM. THEM YET ALL I WANTED. WAS TO GET OUT OF IT. AND THEY KEEP DENYING. ME DAT. EVEN WHEN IT HAPPEN THE SAME DAY. I NEED HELP PLEASE I'M BEING SCAMMED. OF. FEEL LIKE I AM ALL I WANTED WAS A CAR. WITH NO PROBLEMS. RIGHT AWAY AND THAT'S EXACTLY WAT HAPPENED TO ME. AND NOW I FEEL SO IN IT BEING AROUND THOSE PPL AND VISITING THE DEALER TO. SPEAK TO THEM CAUSE THEY NOT ANSWER. PLEASE HELP ME

Nov 25, 2019

MY BMW DOES NOT IDLE SMOOTH , IT HESITATES LIKE IT IS CHOKING ON GAS, ITS IDLE GAUGE GOES FROM 0 TO 15 CONSTANTLY. AT FIRST I THOUGHT IT WAS A TRANSMISSION PROBLEM. I HAD IT TUNES=D UP AND THE PROBLEM STILL EXISTS. IT HAS LITTLE POWER ON AND OFF. YOU HAVE TO ACCELERATE HARD TO GET IT TO GO UP HILLS AND IT IS NOT A SMOOTH SHIFT WHEN YOUR RIDING IT HARD TO GET THE IDLE UP TO PAR TO GO FASTER.

Mileage: 75,000

Jul 20, 2019

12/24/2018 FUEL PUMP MALFUNCTION WARNING COMES ON WHILE DRIVING INDICATION VEHICLE WHILE SHUT OFF EACH TIME THIS HAPPENS I AM DRIVING ON THE NJ TURNPIKE FORCED TO PULL OVER BEFORE VEHICLE SHUTS DOWN AND DOES NOT START!!! 01/2019 I HAVE HAD NEW FUEL PUMP INSTALLED AND IT HAPPENED AGAIN, 03/2019 FUEL PUMP REPLACED AGAIN AND THIS VEHICLE HAS SHUT DOWN 2 ADDITIONAL TIMES 05/2019 AND AGAIN WHILE DRIVING ON THE PARKWAY. LAST FUEL PUMP MALFUNCTION JUNE 2019 I HAVE NOT DRIVEN VEHICLE IN 3 WEEKS NOT SURE WHAT TO DO. EACH INCIDENTS HAS BEEN ON A MAJOR HIGHWAY WHERE SPEED LIMIT IS 65MPH.

Mileage: 86,000

Jul 20, 2019

12/24/2018 FUEL PUMP MALFUNCTION WARNING COMES ON WHILE DRIVING INDICATION VEHICLE WHILE SHUT OFF EACH TIME THIS HAPPENS I AM DRIVING ON THE NJ TURNPIKE FORCED TO PULL OVER BEFORE VEHICLE SHUTS DOWN AND DOES NOT START!!! 01/2019 I HAVE HAD NEW FUEL PUMP INSTALLED AND IT HAPPENED AGAIN, 03/2019 FUEL PUMP REPLACED AGAIN AND THIS VEHICLE HAS SHUT DOWN 2 ADDITIONAL TIMES 05/2019 AND AGAIN WHILE DRIVING ON THE PARKWAY. LAST FUEL PUMP MALFUNCTION JUNE 2019 I HAVE NOT DRIVEN VEHICLE IN 3 WEEKS NOT SURE WHAT TO DO. EACH INCIDENTS HAS BEEN ON A MAJOR HIGHWAY WHERE SPEED LIMIT IS 65MPH.

Mileage: 86,000

Jun 3, 2019

3-TIMES THE CAR'S ENGINE WAS TURNED OFF BY THE COMPUTER WHILE WE WERE DRIVING ON THE FREEWAY AND THE STREETS. CAR INFO SAYS "FUEL PUMP, SERVICE SOON" AND THEN THE CAR WON'T START FOR AN HOUR. FIRST TIME WE TOOK IT TO BEVERLY HILLS BMW CENTER AND THEY REPLACE THE FUEL PUMP. NEXT DAY, FUEL ALL OVER OUR GARAGE. TOOK IT BACK FOR THEM TO SECURE IT BETTER.NEXT MORNING WE GOT GAS ALL OVER THE GARAGE AGAIN. I HAD TO SECURE THE FUEL PUMP. I'M NOT CONFIDENT IN THE SERVICE AT BMW CENTERS BUT I REALLY HAVE A PROBLEM WITH THE CAR TURNING OFF WHILE YOUR IN THE FAST LINE ON THE FREEWAY. WE WERE ALMOST HIT BY A TRUCK THE THIRD TIME IT STOPPED.

Mileage: 70,000

Jul 8, 2018

7 RECALL ITEMS ON MY VEHICLE :-( CALING BMW CONSTANTLY TO GET AN UPDATE ON THE PARTS NEEDED SO I CAN TAKE MY CAR IN AND IT'S NOT HAPPENING... IT'S BEEN OVER A YEAR AND A HALF ND NOTHING. BLOWER MOTOR WIRING: THIS RECALL INVOLVES THE WIRING FOR THE SYSTEM, KNOWN AS THE BLOWER-MOTOR, THAT CONTROLS AIR FLOW FOR THE HEATING AND AIR CONDITIONING SYSTEM. OVER TIME, THE CONNECTION BETWEEN THE WIRING AND THIS SYSTEM COULD DETERIORATE AND, IN RARE CASES, COULD LEAD TO OVERHEATING. POSITIVE CRANKCASE VENTILATION (PCV) VALVE HEATER : THIS RECALL INVOLVES AN ENGINE COMPONENT KNOWN AS THE POSITIVE CRANKCASE VENTILATION (PCV) VALVE HEATER. THE PCV VALVE HEATER MAY NOT HAVE BEEN PRODUCED TO SPECIFICATIONS. OVER TIME, IT COULD DETERIORATE AND, IN RARE CASES, COULD LEAD TO OVERHEATING.F OVERHEATING OCCURS, THEN IN RARE CASES, THIS COULD LEAD TO MELTING OF THE PCV VALVE. IN EXTREMELY RARE CASES, THIS COULD LEAD TO A FIRE. RECALL 17V676000- ELECTRICAL SYSTEM WIRING -MAY CAUSE FIRE EVEN WHEN VEHICLE IS OFF. RECALL 16V071000- AIRBAG FRONTAL DRIVAR SIDE INFLATOR MODULE-IN CRASH THE INFLATOR COULD RUPTURE WITH METAL FRAGMENTS. RECALL 11V476000: POWER TRAIN DRIVELINE DRIVESHAFT- IF BOLTS LOOSEN COULD LEASE TO LOSS OF POWER TO FRONT WHEEL AND VEHICLE BREAKDOWN/CRASH. RECALL 17V683000 -COMPONENT ENGINE AND COOLING, EMISSION CONTROL CRANK CASE, ELECTRICL SHORT WILL CAUSE PARTS WITHIN PCV VALVE TO MELT INCREASING RISK OF FIRE. RECALL 12E029000 -ENGINE AND COOLING SYSTEM FAN-FA MOTOR CAN BECOME INOPERATIVE OR CIRCUTITBOARD TO OVERHEAT CAUING ENGINE IN ENGINE COMPARTMENT TO CATCH FIRE. RECALL 13V044000 - ELECTRICAL SYSTEM -LOSS OF ELECTRICAL SYSTEM POWER FAIL -VEHICLE CAN STALL UNEXPECTEDLY INCREASING RISK OF CRASH. RECALL 14V176000 - ENGINE AND ENGINE COOLING ENGINE- IF THE BOLTS LOSSEN OR BREAK, THE ENGINE MAY HAVE REDUCED POWER OR STALL INCREASING RISK OF CRASH

Apr 3, 2018

TL* THE CONTACT OWNS A 2011 BMW 328I. WHILE DRIVING 65 MPH, THE VEHICLE STALLED THREE TIMES. THE CONTACT STATED THAT THE "CAR ON THE ROCK" ICON ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 117,000.

Mileage: 117,000

Oct 17, 2017

TL* THE CONTACT OWNS A 2011 BMW 328I. WHILE DRIVING APPROXIMATELY 75 MPH, THE VEHICLE BEGAN TO DECELERATE AND THE FUEL PUMP MALFUNCTION MESSAGE ILLUMINATED UNTIL THE VEHICLE STALLED. THE VEHICLE WAS TOWED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.

Mileage: 105,000

Mar 6, 2017 Crash

HAD SEVERAL RECALLS SENT BUT EVERYTIME I CONTACT AND TOOK MY CAR . BMW STATED THAT PARTS ARE NOT IN. BEEN 2 YEARS, SO I WAS STILL PAYING AND THEN TOLD UNTIL GET GET FIXED. NO PAYMENTS WILL BE MADE ON A CAR THEY KNEW WAS A SAFETY HAZARD AND DID NOT FOR 2 YEARS. TOOK CAR AGAIN IN 2/2017. SAME ANSWER. NOW THEY WANT TO TAKE CARE AND CHARGE ME DUE TO THEIR LACK TO SERVICE MY BMW , WHICH IS A SAFETY HAZARD TO DRIVE

Mileage: 55,000

Jan 31, 2017

MY 2011 BMW 328I (I AM ORIGINAL OWNER) HAS ~53000 MILES BUT IS SHOWING SYMPTOMS SUCH AS ENGINE MISFIRING, ROUGH IDLE, LOSS IN POWER AND ACCELERATION. CAR ALMOST STALLED ON THE HIGHWAY A COUPLE OF TIMES. THE DIAGNOSTIC CODES INDICATE IGNITION COIL AND SPARK PLUG ISSUES BUT THIS IS NOT USUAL FOR A CAR WITH ONLY ABOUT 53000 MILES. PLEASE INVESTIGATE IF THERE'S ANY KNOWN ISSUES WITH THESE COMPONENTS.

Mileage: 53,000

Feb 8, 2016

DRIVING AT 50 MPH CAR SLOW DOWN AND STALL ON SIDE OF THE HIGHWAY.

Mileage: 623,000