10
Complaints
6
Crashes
0
Fires
0
Deaths
!

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Air Bags Complaints

Showing 10 of 10
Mar 4, 2009 62,000 mi

TL*THE CONTACT OWNS A 1997 BMW 528I. UPON PURCHASING THE VEHICLE IN JANUARY OF 2006, THE CONTACT WAS INFORMED OF ISSUES WITH THE AIR BAG SENSOR THAT HAD BEEN REPAIRED. SOMETIME LATER, THE SRS AIR BAG WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE CONTACT WAS INFORMED THAT THERE WAS AN ISSUE WITH THE SEAT BELT SYSTEM, WHICH WAS RELATED TO THE AIR BAG INDICATOR ILLUMINATING. THE FAILURE WAS CAUSED BY EITHER A DEFECT IN THE SEAT BELT BUCKLE, TENSIONER, CONTROL MODULE, OR WIRING HARNESS. THE VEHICLE WAS THEN TAKEN TO AN AUTHORIZED DEALER FOR REPAIRS. THE MANUFACTURER COULD NOT ASSIST BECAUSE THERE WERE NO RECALLS FOR THE FAILURE. THE AIR BAG INDICATOR CONTINUED TO ILLUMINATE. THE DEALER SLICED AND RIGGED THE WIRING FOR THE AIR BAG INDICATOR SO THAT IT WOULD NO LONGER ILLUMINATE. A DIFFERENT AUTHORIZED DEALER STATED THAT THE DAMAGE TO THE WIRING WOULD COST MORE TO REPLACE THAN THE ACTUAL COST OF THE VEHICLE. THE CONTACT WAS CONCERNED IF THE AIR BAGS WOULD WORK PROPERLY AT THE APPROPRIATE TIME. THE FAILURE MILEAGE WAS 62,000 AND CURRENT MILEAGE WAS 100,100.

Mar 4, 2009 62,000 mi

TL*THE CONTACT OWNS A 1997 BMW 528I. UPON PURCHASING THE VEHICLE IN JANUARY OF 2006, THE CONTACT WAS INFORMED OF ISSUES WITH THE AIR BAG SENSOR THAT HAD BEEN REPAIRED. SOMETIME LATER, THE SRS AIR BAG WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE CONTACT WAS INFORMED THAT THERE WAS AN ISSUE WITH THE SEAT BELT SYSTEM, WHICH WAS RELATED TO THE AIR BAG INDICATOR ILLUMINATING. THE FAILURE WAS CAUSED BY EITHER A DEFECT IN THE SEAT BELT BUCKLE, TENSIONER, CONTROL MODULE, OR WIRING HARNESS. THE VEHICLE WAS THEN TAKEN TO AN AUTHORIZED DEALER FOR REPAIRS. THE MANUFACTURER COULD NOT ASSIST BECAUSE THERE WERE NO RECALLS FOR THE FAILURE. THE AIR BAG INDICATOR CONTINUED TO ILLUMINATE. THE DEALER SLICED AND RIGGED THE WIRING FOR THE AIR BAG INDICATOR SO THAT IT WOULD NO LONGER ILLUMINATE. A DIFFERENT AUTHORIZED DEALER STATED THAT THE DAMAGE TO THE WIRING WOULD COST MORE TO REPLACE THAN THE ACTUAL COST OF THE VEHICLE. THE CONTACT WAS CONCERNED IF THE AIR BAGS WOULD WORK PROPERLY AT THE APPROPRIATE TIME. THE FAILURE MILEAGE WAS 62,000 AND CURRENT MILEAGE WAS 100,100.

Mar 18, 2007 Crash 142,165 mi

WHILE DRIVING AT NIGHT ON INTERSTATE 5, SOUTHBOUND NORTH OF LOS ANGELES IN VICINITY OF SUN VALLEY, MY 1997 BMW 528I STRUCK A LARGE (30 GALLON) PLASTIC BARREL IN THE ROADWAY, IMPACTING THE LOWER FRONT CENTER/RIGHT OF THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. DAMAGE WAS EXTENSIVE ENOUGH THAT THE INSURANCE COMPANY CONSIDERS IT A TOTAL LOSS (EXCEEDING $12,000). THERE IS A NHTSA RECALL OUTSTANDING ON THE 1997 BMW 5 SERIES (RECALL NUMBER 04V183000) REGARDING DEFECTIVE FRONT SUSPENSION/STRUT COMPONENTS, BUT MY CALL TO BMW AT 800-831-1117 DID NOT RESULT IN ANY ASSISTANCE WITH REGARD TO MY VEHICLE. THEY WERE ONLY ABLE TO CONFIRM TWO OTHER RECALL SERVICES THAT HAD BEEN PERFORMED. MY INSURANCE COMPANY IS OFFERING ME A SETTLEMENT FOR TOTAL LOSS, BUT I WOULD PREFER THAT THE CAR BE REPAIRED AND THAT BMW BEAR THEIR SHARE OF THE COST FOR THE SUBSTANTIAL PORTION OF DAMAGE DUE TO THE KNOWN DEFECT.

Mar 18, 2007 Crash 142,165 mi

WHILE DRIVING AT NIGHT ON INTERSTATE 5, SOUTHBOUND NORTH OF LOS ANGELES IN VICINITY OF SUN VALLEY, MY 1997 BMW 528I STRUCK A LARGE (30 GALLON) PLASTIC BARREL IN THE ROADWAY, IMPACTING THE LOWER FRONT CENTER/RIGHT OF THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. DAMAGE WAS EXTENSIVE ENOUGH THAT THE INSURANCE COMPANY CONSIDERS IT A TOTAL LOSS (EXCEEDING $12,000). THERE IS A NHTSA RECALL OUTSTANDING ON THE 1997 BMW 5 SERIES (RECALL NUMBER 04V183000) REGARDING DEFECTIVE FRONT SUSPENSION/STRUT COMPONENTS, BUT MY CALL TO BMW AT 800-831-1117 DID NOT RESULT IN ANY ASSISTANCE WITH REGARD TO MY VEHICLE. THEY WERE ONLY ABLE TO CONFIRM TWO OTHER RECALL SERVICES THAT HAD BEEN PERFORMED. MY INSURANCE COMPANY IS OFFERING ME A SETTLEMENT FOR TOTAL LOSS, BUT I WOULD PREFER THAT THE CAR BE REPAIRED AND THAT BMW BEAR THEIR SHARE OF THE COST FOR THE SUBSTANTIAL PORTION OF DAMAGE DUE TO THE KNOWN DEFECT.

Feb 17, 2002 Crash

I'D LIKE TO REQUEST AN INSPECTOR TO CHECK ON MY VEHICLE. THIS IS THE SECOND TIME I HAD AN ACCIDENT LIKT THIS BUT THE AIRBAG DID NOT DEPLOY.*AK

Feb 17, 2002 Crash

I'D LIKE TO REQUEST AN INSPECTOR TO CHECK ON MY VEHICLE. THIS IS THE SECOND TIME I HAD AN ACCIDENT LIKT THIS BUT THE AIRBAG DID NOT DEPLOY.*AK

Feb 7, 2002 Crash

WHILE DRIVING 20MPH HAD HEAD-ON COLLISION WITH ANOTHER VEHICLE, AND AIRBAGS DID NOT DEPLOY. DRIVER INJURED. DEALER CONTACTED. *AK *YH

Feb 7, 2002 Crash

WHILE DRIVING 20MPH HAD HEAD-ON COLLISION WITH ANOTHER VEHICLE, AND AIRBAGS DID NOT DEPLOY. DRIVER INJURED. DEALER CONTACTED. *AK *YH

Feb 1, 1999

AIR BAG CONTROL UNIT OUT OF ORDER. YH

Feb 1, 1999

AIR BAG CONTROL UNIT OUT OF ORDER. YH