2012 BMW 528I Engine Problems

I had just purchased a car but a month ago I was driving to lunch and I was at a stop sign when the light turned green I started to go the car started shaking and smoke was coming out of the front under the hood I had just an oil change so I took it back to the oil change shop. They could not figure out why the engine blew and I had to take it to a different BMW shop where I have to purchase a rebuilt motor and pay for the repairs. I can request all records from the automotive shop if needed.

The contact owns a 2012 BMW 528I. The contact stated while the vehicle was parked, the vehicle failed to start. The contact attempted to restart the vehicle. After several attempts, the vehicle failed to start. Several unknown warning lights were illuminated. The vehicle was towed to an independent mechanic; however, no cause for the failure was found. The vehicle was not repaired. The contact stated that on another occasion, while driving 60 MPH, the vehicle lost motive power and stalled. There was no warning light illuminated. The contact was able to coast to the side of the road. No warning lights were illuminated. The vehicle was towed to the residence. The vehicle was then towed to the contact's office. An independent mechanic arrived and diagnosed the vehicle with engine failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 160,000.

Mileage: 160,000

Vehicle leaked oil to where it caused an engine fire.

While driving error message came up on screen saying add a quart of oil, car was smoking and engine block caught fire.

The drivetrain disintegrated. Car started running really rough, and then just stopped completely. Would crank but would not move. Yes, it is available. Car would barely go, and then just stopped in the road. I had to have it towed to a mechanic. No, I had not received a warning of this possible hazard. No, it was not inspected by any of the above, but was inspected by numerous mechanics. Yes, drivetrain light/warning came on, as well as, drive at a slower rate when the car started to drive roughly. The turbo also went out on the car. May 28, 2024

N20 引擎 汽油泵浦故障

Picked up from a stop light no aggressive but normally and a few seconds after going around 20-30ish mph the car stalls and goes into neutral. I was really confused and panicking of what happened, the cars behind me almost crashed into me and I was trying to manage to pull the car over to the side of road and thankfully I did. This could have caused a serious injury to me and others. As I was able to pull off to the side of the road I try to start my car back up and it cranks and cranks for a few seconds which it normally never does and finally when it starts back up the car just starts miss firing like crazy and the check engine light comes on and the car is throwing codes all over the place like drive train malfunction, engine malfunction, low oil pressure, check engine oil, auto stop start malfunction. I was super confused so I shut it off and tried to start it again but it didn’t help at all. I drove slowly into a parking lot and got it towed to a independent repair shop to which they diagnosed the timing chain guides breaking and falling into the oil pump, clogging the oil pump then causing further damage due to no oil going to the top of the motor. I was very confused how all of this could have happened since I took care of my car . If the car had given me a service warning light I would have went and got my engine serviced for this job. Now The thing is these timing chain jobs aren’t cheap and replacing the oil pump chain is even more expensive since it requires lowering the sub frame. Now In my case the timing was so bad to where the engine did something to the cylinders as of what my mechanic said. So my engine is toast and I need a new engine. Car has a hunk of metal parked in my driveway now that I’m still paying off. Good job BMW. I really want to sue bmw for this bs. The car is poorly designed and I’m super thankful this issue did not occur on the freeway because I could have died. I looked into the bmw warranty and it’s only covering up to 100K.

Car engine caught on fire while driving today and stopped. No smoke or other issues prior. Worried this is related to the recall issued by BMW recently, however my car is not covered under the recall yet. The car is currently located in Vancouver Canada. It was purchased in Tulsa, OK

Casually picking up from a stop light when my car just randomly decided to turn off on the middle of the road and go into neutral. I lost power steering and brakes. I was able to manage to pull over and restart the car and I was welcomed with a bunch of check engine lights and many other malfunctions. Got the car towed and comes out that the timing chain has failed as well as the oil pump and resulted in damage to the camshaft and cylinder head of the motor. This is just insane how all of this happened in just a few seconds. I took care of my car did oil changes on time, coolant, brakes, transmission fluid. I took care of my car. Bmw put me in a very unsafe condition that day and I’m very upset because that could have ended very bad for me. The n20 motor has been very well known to fail at any time without any warning and bmw has yet to recall this motor. It became very bad to the point to where they even got sued but only limited the warranty up to 100K miles. Many people experienced this problem before 100K and some experienced it earlier. Their is no given time when this timing chain can fail on you. In my case so many things were damaged in the engine and I even contacted bmw NA and they didn’t even care to help. Bmw put me in a very bad spot and they want me to replace the engine and pay labor and pay more than what the cars worth! Bmw is crazy for this and I hope all of these engines get recalled and get replaced free of charge without worrying about how many miles you got on the car.

I own bmw 528i 2012. These engines are straight up bad. Timing chain failed at 149K miles with no signs of failure. Just driving down the road when suddenly the car just turns off and goes into neutral on its own. I simply pulled over restarted the car to cylinder misfires, car struggling to accelerate, smoke out the exhaust, and a loud rattling sound. I pulled over had the car towed. I had my car taken to a independent shop for repairs and diagnostics and what I got told was absolutley crazy. The timing chain guides broke off the timing chain, went down into the oil pump and those pieces settled into the pump restricting oil from going to the top of the motor causing the timing chain to start slacking and breaking from the top. He also said one of the Camshaft caps also has a crack in it.The car has been parked in my driveway for 6 months because repairing the motor would cost a ton, and putting in a remanafactured motor with labor cost would cost just as much as buying the same car again. BMW had a lawsuit about the N20/N26 but thats only covered upto 100K miles. Considering my car was running good I had no reason too change anything on this car. Oil changes were done almost every 3-5K miles and the car had no sounds no lights on the dash. I tried to claim the SULEV/PZEV Warranty which is covered upto 150K miles and the dealerships either never contacted me back or they just said no. I even contacted the HQ of BMW and they also refused any repair even with SULEV Warranty. BMW knows 100% these motors have a bad timing chain issue and that these timing chains can fail at any moment. What type of motor fails at 150K miles. Im a college student, my dad gave me this car for graduating high school. I maintained my car so much just for it to fail out of no where and the way it failed could have caused someone to crash into me. Im really upset that BMW isnt taking responsibility for whats wrong and wont recall these timing chains or motor no matter the mileage on the car.

THE VEHICLE LOST POWER, WHILE IN MOTION, IN THE MIDDLE OF THE ROAD AFTER ACCELERATING. THE CAR GAVE AN ERROR CODE OF DRIVETRAIN MALFUNCTION. MY CAR LOST POWER IN THE MIDDLE OF A BUSY CITY STREET, AND IT COULD HAVE EASILY LED TO A TERRIBLE ACCIDENT. POSSIBLY RELATED TO NHTSA CAMPAIGN NUMBER: 16V746000 BUT MY CAR WAS NOT INCLUDED IN THE RECALL.

Mileage: 120,000

I WAS GOING ABOUT 40 MPH WHEN I HEARD LIKE A POPPING NOISE COMING FROM THE FRONT OF THE CAR, AS SOON AS I HEARD THE NOISE MY CAR LOST ALL ITS POWER, ABOUT 2 MINUTES AFTER I NOTICED MY CAR WAS LEAVING A CLOUD OF WHITE SMOKE FROM THE EXHAUST.

Mileage: 1

I WAS DRIVING ON THE FREEWAY AND MY CAR SUDDENLY STOPPED RUNNING AND SHUT DOWN ON ME MID FREEWAY! I STEPPED ON GAS PEDAL AND NOTHING! IT TURNED OFF ON ME AND WOULDN'T TURN ON! NOW IT TURNS BUT GAS WON'T WORK! I BELIEVE THERE IS A PROBLEM WITH THE GAS PUMP OF SOMETHING REGARDING GAS FUEL! I HAD TO CALL MY CAR INSURANCE TO TOW MY CAR WHEN I BECAME STRANDED ON THE FREEWAY. *TR

Mileage: 122,600

MY CAR WAS HAVING A WHINING NOISE AND DURING THE DIAGNOSIS IT WAS FOUND THAT THE PLASTIC GUIDES WITHIN THE ENGINE BLOCK THAT KEEP THE TIMING CHAIN INTACT IS BAD. THE TECHNICIAN ALSO FOUND THAT THE GUIBO (AKA UNIVERSAL JOINT) WAS CRACKED. FROM MY RESEARCH ON THE MATTER, I READ THAT NHTSA HAD ISSUED A LETTER PERTAINING TO OTHER MAKE AND MODEL ON FAULTY OR POORLY DESIGNED GUIBO. I PRESUME THAT THE AFFECTED MODELS BE INVESTIGATED AND COVERAGE BE EXTENDED TO OTHER LINES OF BMW. THIS IS THE DIRECTIVE FROM NHTSA I AM REFERRING TO: RCAK-17V067-6564.PDF RCRIT-17V067-9870.PDF MY CURRENT MILEAGE IS ONLY ABOUT 55,000 MILES AND MAYBE THERE WERE OTHER OWNERS WHO DEVELOPED THIS FAULT WITHIN THE STANDARD OR EXTENDED WARRANTY FOR THE PRODUCT LINE THAT WAS OUTSIDE THIS RECALL. PLEASE INVESTIGATE AND TAKE CORRECTIVE ACTION.

Mileage: 54,497

WHEN DRIVING THE CAR ON THE HIGHWAY, A DRIVE TRAIN MALFUNCTION WARNING WOULD APPEAR FREQUENTLY ON THE DISPLAY PANEL. I TOOK THE CAR TO VALLEY BMW IN MODESTO, CA, ON NOVEMBER 2018. AFTER ON EXTENSIVE DIAGNOSTIC EVALUATION, THEY FOUND NOTHING WRONG WITH THE VEHICLE. THE ONLY SUGGESTION WAS TO REPLACE THE CAR'S BATTERY. I TOOK THE CAR TO BATTERIES PLUS BULBS FOR A SECOND OPINION. THEY DETERMINED THAT THE BATTERY WAS STILL IN GOOD CONDITION AND DID NOT NEED TO BE REPLACED. THE DRIVE TRAIN MALFUNCTION CONTINUED TO APPEAR WHEN DRIVING ON HIGHWAY. IN A SUBSEQUENT VISIT TO THE DEALER, I AGAIN MENTIONED THE ISSUE WITH THE DRIVETRAIN MALFUNCTION WARNING STILL APEARING ON THE DISPLAY PANEL. OUR CUSTOMER SERVICE AGENTS, SAID THEY COULDNT FIND ANYTHING WRONG WITH THE CAR,THEREFOR, THERE WAS NOTHING THEY COULD DO. ON A TRIP TO SAN FRANCISCO, WE EXPERIENCED A MAJOR ENGINE BREAK DOWN. THE CAR HAD COMPLETELY SHUT DOWN. FORTUNATLY,WE HAD JUST EXITED THE HIGHWAY. WE THEN HAD THE CAR TOWED TO PETTER PAN BMW DEALERSHIP AND THEY CONCLUDED THAT INDEED THE ENGINE HAD EXPERIENCED A MAJOR BREAKDOWN, IN THEIR EVALUATION, THEY ALSO NOTED THE BATTERY WAS IN GOOD CONDITION. THIS COMPLETELY CONTRADICTS THE CLAIM BY VALLEY BMW THAT THE BATTERY WAS THE ISSUE. SINCE THEN, I HAVE FOUND OUT THAT THERE IS A CLASS ACTION LAWSUIT AGAINST BMW FOR A DEFECTIVE N20 ENGINE WHICH IS THE ENGINE IN MY CAR. I ALSO WENT AS FAR AS CONTACTING THE CEO OF BMW NORTHAMERICA REGANDING THIS DEFFECTIVE MOTOR. AS EXPECT BMW REFUSED TO ACCEPT ANY RESPONSABILITY FOR THE DEFFECTIVE ENGINE. ONCE I BROUGHT UP THE CLASS ACTION LAWSUIT, BMW CUT OFF ALL COMMUNICATIONS WITH ME. MY FAMILY AND I ARE ASKING FOR YOUR SUPPORT IN INVESTIGATING BMW ON THIS DEFFECTIVE MOTOR AND HOLDING THEN ACCOUNTABLE FOR SUCH POOR AND NEGLIGENT BEHAVIOR, PLEASE HELP ALL AFFECTED CUSTOMERS WITH THIS TERRIBLE AND DEVESTATING SITUATION.

Mileage: 93,915

MY 2012 BMW 528I STALLED TWICE 2 WKS AGO WHEN I WAS SLOWING DOWN AT A TRAFFIC SIGNAL. THE DISPLAY SHOWED EITHER "DRIVETRAIN MALFUNCTION" OR "TRANSMISSION MALFUNCTION". IMMEDIATELY I TURNED ON THE HAZARD LIGHTS, SLOWLY CHANGED LANES SLOWLY AND COME TO A HALT, BY WHICH THE WARNING WAS GONE AND I DROVE HOME AT LESS THAN 15 MPH. THE NEXT MORNING THE CAR SEEMED FINE AND I WAS ABLE TO DRIVE IT TO A LOCAL MECHANIC, WHO ADVISED A BMW SERVICE. I TOOK THE CAR TO AN AUTHORIZED SERVICE CENTER (ASC) FOR VERIFICATION AND WAS DIRECTED TO COME BACK IN FEW DAYS; WITHIN THAT WEEK IT HAPPENED AGAIN. I WENT TO ANOTHER ASC TO HAVE IT FULLY DIAGNOSED. IT WAS DETERMINED THAT FAULTY GUIDES IN THE TIMING-CHAIN CAUSED IT. I HAD NO IDEA IT WAS DESIGN FLAW UNTIL I READ ABOUT IT IN ONLINE. THE SERVICE MANAGER ALSO SAID THEY HAVE SEEN IT HAPPEN IN MANY CARS AND SOMETIMES UNDER 30K MILES AND IN FEW INSTANCES NEEDING ENTIRE ENGINE REPLACEMENT FOR $15000. I SEE SEVERAL CUSTOMERS WITH N20 AND N26 ENGINES HAVING THIS ISSUE SAME AS WITH N63 ENGINES. I CONTACTED BMWUSA AND LODGED A COMPLAINT ABOUT THIS FOR REIMBURSEMENT REFERRING TO NHTSA TSB 110614, BUT WAS DENIED. I WAS TOLD BMW KNEW OF THIS ISSUE AND EXTENDED THE WARRANTY TO 7Y/70K. I WAS NOT AWARE OF THIS AND MYGARAGE ON BMWUSA IS NOT SHOWING IT. I HAVE RECEIVED SEVERAL MARKETING INFO ON NEW BMW AND LEASES INSTEAD. CLASS ACTION LAWSUITS HAVE BEEN LODGED IN NORTH AMERICA AND DEATHS IN IRELAND REQUIRING A COURT ORDER FOR MANDATORY RECALL. 1) WILLIAMS, ET AL. V. BMW OF NORTH AMERICA LLC, ET AL., CASE NO. 2:17-CV-1156. 2) GELIS, ET AL. V. BAYERISCHE MOTOREN WERKE AKTIENGESELLSCHAFT, ET AL., CASE NO. 2:17-CV-07386 3) WWW.STROSBERGCO.COM/CLASS-ACTIONS/BMW REFERENCE: INVOICE, BMW MYGARAGE PAGE, BLOG, NJ LAWSUIT ETC. WWW.BMWBLOG.COM/2013/09/29/BMW-RECALL-2012-14-MODELS-N20-N26-ENGINE WWW.THEJOURNAL.IE/CARS-SOLD-IRELAND-BMW-RECALL-4002999-MAY2018

Mileage: 54,300

SIX MONTHS I STARTED HEARING A HIGH PITCH NOISE AND IT ONLY GOT WORSE OVER THE FEW MONTHS. TWO WEEKS AGO (01/10/2020 AND 01/17/2020), IN THE NIGHT AROUND 8PM, MY BMW 528I CAR STALLED AT A TRAFFIC LIGHT IN CULVER CITY, CALIFIRNIA. IT FLASHED AN ERROR MESSAGE ON THE DISPLAY VERY BRIEFLY AND IT APPEARED TO BE "DRIVE TRAIN MALFUNCTION". STALLED IN THE MIDDLE OF THE STREET, MY FIRST REACTION WAS TO TURN ON THE HAZARD LIGHTS AND HOPE NOBODY HITS ME FROM THE BACK, AS I WAS NOT ABLE TO DRIVE FORWARD. BEFORE I COULD TAKE MY PHONE OUT AND TAKE A PICTURE OF THE SCREEN, THE ERROR SCREEN VANISHED. I PRESUMED THE "ERROR" WOULD BE SAVED IN THE SYSTEM AND SHUT THE ENGINE OFF, RESTARTED AND STARTED TO DRIVE AND PROCEED. AT BOTH THESE TIMES THERE WERE CARS BEHIND ME AND I TURNED ON THE HAZARD LIGHT TO WARN THE OTHER DRIVERS OF MY INABILITY TO DRIVE. I TOOK THE CAR TO TWO BMW SERVICE CENTERS. ONE OF THE SERVICE MANAGERS SAID HE CANNOT SAY WHAT THE ISSUE IS WITHOUT DOING A DIAGNOSIS, BUT THE PROBABLE CAUSE IS SOMETHING TO DO WITH THA OIL-PUMP OR THE CAM-SHAFTS AND RELATED TO TIMING. I TOOK THE CAR TO ANOTHER SERVICE CENTER AND HERE I LEFT THE CAR BEHIND FOR A SPECIFIC DIAGNOSIS. I WAS TOLD THE ISSUE IS RELATED TO TIMING CHAIN AND PLASTIC PARTS THAT HOLD THE CHAIN IN PLACE, DETERIORATE OVER TIME. I WAS TOLD THAT IT IS A COMMON ISSUE AND IT IS MY LUCK THAT THE TIMING CHAIN DID NOT RIP APART AND CAUSE AN ENGINE SEIZURE, WHICH WOULD HAVE COST ME $15000 IN REPAIRS THAN WHAT I WAS BILLED AROUND $6000. INCIDENTALLY, FEW MONTHS AGO THERE WERE OTHER PLASTIC PARTS THAT HOLD THE ENGINE IN PLACE ALSO DETERIORATE AND IT WAS SHAKING THE CAR. I HAD REPLACED THEM AT A CERTIFIED MECHANIC. THIS HAD COSTED ME ANOTHER $2000 PLUS IN REPAIRS. I HAVE MAINTAINED THE CAR IN GOOD CONDITION AND NEVER MISSED ANY SERVICE APPOINTMENTS. I HAVE BILLS OF ALL THE SERVICES PERFORMED ON THE CAR.

Mileage: 54,000

WHILE DRIVING DOWN THE 95 HIGHWAY MY CAR SHOWED A FUEL SUPPLY ERROR THEN POWERED DOWN AND STOPED AND WOULDN'T RESTART. I HAD IT TOWED TO A HOTEL AND THE FOLLOWING MORNING IT STARTED WHILE THE TOW TRUCK LOADED IT TO TAKE TO THE DEALER. I HAD A FULL TANK OF GAS AT THE TIME. I COULD HAVE BEEN KILLED WITH MY KIDS. TOWED IT TO BMW AND ALL THEY TOLD ME WAS TO REPLACE MY BATTERY EVEN THOUGH I HAD A PERFECTLY GOOD BATTERY AND THE AND EVERYTHING REQUIRING A BATTERY WORKED LIKE RADIO, LIGHTS ETC. I BOUGHT A NEW BATTERY FROM THEM AND THE TECH DROVE THE CAR FOR 30 MILES. WITHIN 2 HOURS AFTER LEAVING THE DEALERSHIP MY CAR DID THE SAME THING WHILE EXITING THE HIGHWAY AND SLOWING DOWN AT A STOP LIGHT. A DIAGRAM FLASHES ON THE CONSOLE AND THEN A MESSAGE ABOUT THE FUEL SUPPLY. I WAS ASSISTED BY CALLING 911 TO GET MY KIDS AND I TO SAFETY AND MY CAR OUT THE WAY. THERE IS A RECALL ON THE FUEL MODULE OR PUMP FOR MY YEAR AND MAKE BUT BMW CLAIMS MY VIN IS NOT INCLUDED. THIS IS DANGEROUS, PEOPLE CAN GET KILLED IF THE CARS ARE STALLING WHILE IN MOTION.

Mileage: 83,000

WHILE DRIVING MY CERTIFIED 2012 BMW 528I, WHICH HAS AN N20 ENGINE, THE "DRIVETRAIN MALFUNCTION, MAXIMUM OUTPUT NO LONGER AVAILABLE, DRIVE MODERATELY" WARNING LIGHT APPEARED ON MY DASH AND ALERTED ME THAT THERE WAS A POTENTIAL ISSUE WITH MY VEHICLE. PRIOR TO THE ALERT SIGNALING MY ATTENTION, I WAS DRIVING ON A HEAVILY TRAFFICKED HIGHWAY WITH SPEED LIMITS RANGING FROM 35 MPH TO 60 MPH. I DROVE APPROXIMATELY 20 MINUTES / 13 MILES TO MY DESTINATION BEFORE THE "DRIVETRAIN MALFUNCTION" INDICATOR LIGHT ALERTED ME. LUCKILY, I WAS NEAR A DRIVEWAY TO PULL OFF INTO A PARKING LOT WHEN THE WARNING LIGHT APPEARED. AS SOON AS THE WARNING LIGHT APPEARED MY CAR IMMEDIATELY BEGAN TO IDLE ROUGHLY, AND MY ENGINE WAS NOT RUNNING AT FULL CAPACITY. I WAS ONLY ABLE TO PULL INTO A PARKING STALL AND MOMENTS FOLLOWING THE "DRIVETRAIN MALFUNCTION" ALERT, AN OIL LIGHT ALSO ALERTED ME ON MY DASH. MY CAR IS UP TO DATE ON ALL REQUIRED SERVICES. I HAVE SERVICED MY VEHICLE AT MY LOCAL BMW DEALERSHIP. AT ALL SERVICE APPOINTMENTS I REQUESTED CURRENT BULLETINS. MY VEHICLE HAD NO KNOWN PROBLEMS, OR WARNING INDICATORS OR ALERTS THAT I WAS MADE AWARE OF. WHEN I SAFELY PULLED OFF THE ROAD INTO A PARKING LOT MY CAR SHUT DOWN COMPLETELY, WOULD NOT RESTART, AND LOCKED UP. I WAS NOT ABLE TO PUT MY CAR IN NEUTRAL. MY VEHICLE WAS TOWED TO THE BMW DEALERSHIP WHERE THE DEALERSHIP INSPECTED THE VEHICLE AND ALERTS. THE DEALERSHIP DIAGNOSED THE VEHICLE AND SAID THAT THE TIMING AND OIL PUMP CHAIN MALFUNCTIONED AND THE TOTAL COST ESTIMATE WOULD BE 13,651 + TAX. AFTER RESEARCHING SEVERAL ONLINE BULLETINS, BMW FORUMS AND NEWS ARTICLES, THE "DRIVETRAIN MALFUNCTION" HAS BEEN AN ISSUE WITH OTHER BMW CUSTOMERS, AND BMW NORTH AMERICA ISWAS AWARE OF THIS ISSUE AND HAZARD. EXPERIENCING THIS MALFUNCTION COULD HAVE POSED A RISK TO MY SAFETY AND THE SAFETY OF MY PASSENGER SINCE THE VEHICLE COMPLETELY SHUT DOWN AND LOCKED UP.

Mileage: 123,000

TL* THE CONTACT OWNS A 2012 BMW 528I. WHILE DRIVING AT A LOW RATE OF SPEED, THE DRIVE TRAIN MALFUNCTION WARNING INDICATOR ILLUMINATED. THE CONTACT PULLED OVER TO THE SIDE OF THE HIGHWAY AND SHUT OFF THE VEHICLE. THE VEHICLE WOULD NOT RESTART. THE CONTACT HAD THE VEHICLE TOWED TO AN UNKNOWN BMW DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2012 BMW 528I. THE CONTACT NOTICED THAT THE VEHICLE WAS INCLUDED IN SEVERAL TECHNICAL SERVICE BULLETINS. HE WAS CONCERNED THAT BMW HAD SEVERAL LAWSUITS REGARDING THE TIMING BELT. THE MANUFACTURER EXTENDED THE WARRANTIES FROM 50,000 TO 70,000 MILES RELATED TO THE TIMING CHAINS, SPROCKETS, OIL PUMPS, TENSIONERS, AND GUIDES. THE CONTACT WAS CONCERNED THAT THE MANUFACTURER WAS NOT FULLY RESOLVING THE ISSUE. THE VEHICLE WAS CURRENTLY AT BMW OF FAIRFAX (8427 LEE HWY, FAIRFAX, VA 22031, (800) 641-4873) FOR THE TIMING CHAIN. THE CONTACT STATED THAT THE TIMING CHAIN WAS BEGINNING TO RUB AGAINST OTHER PARTS OF THE ENGINE. THE CONTACT WAS CONCERNED THAT THE REPAIR WOULD COST $12,000 TO $16,000 TO REPLACE THE ENTIRE ENGINE IF THE TIMING CHAIN FAILED. THE MANUFACTURER STATED THAT THE CONTACT'S VEHICLE DID NOT QUALIFY FOR THE EXTENDED WARRANTY SINCE IT WAS ALREADY OVER 70,000 MILES. THE FAILURE MILEAGE WAS 83,000.

Mileage: 83,000

TL* THE CONTACT OWNS A 2012 BMW 528I. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE SUDDENLY SHUT OFF AND "DRIVE TRAIN MALFUNCTION" DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (BMW OF DALLAS, 6200 LEMMON AVE, DALLAS, TX) WHERE IT WAS DIAGNOSED THAT THE ENGINE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000. THE VIN WAS UNKNOWN.

Mileage: 80,000

TL* THE CONTACT OWNS A 2012 BMW 528I. WHILE DRIVING AND MAKING A LEFT TURN, THE VEHICLE STALLED ON THE SIDE OF THE ROAD AND WAS NOT ABLE TO RESTART. THE DRIVE TIMING CHAIN AND OIL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO UNITED BMW CPO (LOCATED AT 11458 ALPHARETTA HWY, ROSWELL, GA 30076, (678) 497-0818) WHERE IT WAS DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE CONTACT STATED THAT THE VEHICLE REMAINED AT THE DEALER FOR NINE MONTHS AND WAS NEVER REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 128,856. *DT *TR

Mileage: 128,856

I PURCHASED MY BMW 528 XI DRIVE CPO IN JANUARY 2015. IN AUGUST 2018 MY ENGINE OIL PRESSURE LIGHT CAME ON IN THE CAR AND THEN THE DRIVE TRAIN MALFUNCTION LIGHT.I TRIED TO RUN A SELF DIAGNOSTIC ON THE CAR AS THIS IS A FEATURE BUILT IN AND THE ENGINE OIL CHECK WOULD ONLY GO UP TO 15% AND CUT OFF. I TOOK IT INTO BMW OF BLOOMFIELD FOR SERVICE MENTIONING THIS TO THEM. THEY CHANGED THE OIL AND CLEARED THE CODES GOT THE CAR BACK. FAST FORWARD TO JUST A FEW WEEKS AGO, I AM DRIVING ON THE HIGHWAY AND THE ENGINE OIL PRESSURE AND DRIVE TRAIN MALFUNCTION LIGHT COME ON AND THE CAR STOPS ON ME. I COULD HAVE GOTTEN KILLED. I HAD IT TOWED TO BMW AND THEY CHECK IT AND SAY THAT THE ENGINE IS GONE DUE TO LOW PRESSURE AND REPAIRS ARE 20,000 PLUS. REMIND YOU I BARELY DRIVE THE CAR AS I WORK IN NY AND TAKE THE BUS . I ONLY DRIVE THE CAR ON EVENINGS AND WEEKENDS. I CONTACTED THE CORPORATE BMW OF NA OFFFICE AND THEY ACT LIKE THEY DON'T CARE. ADVISED ME TO TALK TO THE SERVICE MANAGER TO SEE WHAT COULD BE DONE. BASED OM WHAT I HAVE RESEARCHED THIS SEEMS TO BE A COMMON ISSUE WITH THESE TYPES OF CARS AS IT IS A DEFECT IN THE ENGINE. NOW I AM NOT SURE WHAT TO DO BUT WILL BE CONSULTING AN ATTORNEY.

Mileage: 85,000

LAST WEEK I WAS ON THE NJ TURNPIKE WHEN ALL OF A SUDDEN MY CAR STALL AND LOST POWER, I BARLEY GOT OFF THE TURNPIKE WHEN THE CAR CAME TO A COMPLETELY STOP. NO WARNING MESSAGES OR NOISES JUST STOPPED. FORTUNATELY NO ACCIDENT OCCURRED DUE TO THIS BUT COULD HAVE BEEN AN UGLY ONE. THE CAR WOULD NOT START AND WAS TOWED TO THE BMW DEALER. THE CAR WAS INSPECTED, OIL WAS CLEAN, NO WATER DAMAGE, HOWEVER THEY TELL ME I NEED A NEW ENGINE (13K) HAS THE ENGINE SEIZED WITHOUT TELLING ME WHAT CAUSED IT.THE CAR HAS 83K MILES. I'VE BEEN A BMW OWNER FOR 19 YEARS. I NOW HAVE MIXED FEELINGS ABOUT BMW AND THE WAY I FEEL NOW I WILL NEVERY BUY ANOTHER BMW AS I'M NOT GETTING THE ATTENTION I THIN I DESERVE. ANY ADVICE IS GREATLY APPREICATED!

Mileage: 83,000

TL* THE CONTACT OWNS A 2012 BMW 528I. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD ABNORMAL NOISES UNDERNEATH THE HOOD AND THE POWER TRAIN WARNING INDICATOR ILLUMINATED. BMW OF GREENWICH AND BMW OF MAMARONECK SERVICE (110 MIDLAND AVE, PORT CHESTER, NY 10573, (914) 881-3600) INFORMED THE CONTACT THAT THE VEHICLE WAS LEAKING OIL AND THE TIMING CHAIN AND OIL PAN NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

Mileage: 60,000

LAST WEEK MY WIFE WAS ON THE FREEWAY WHEN ALL OF A SUDDEN THE CAR STALL AND LOST POWER, MY WIFE WAS ABLE TO BARLEY PULL TO THE SIDE OF THE FWY WHEN THE CAR COMPLETELY STOPPED. NO WARNING MESSAGES OR NOISES JUST STOPPED. FORTUNATELY NO ACCIDENT OCCURRED DUE TO THIS BUT COULD HAVE BEEN AN UGLY ONE. THE CAR WOLD NOT START AND WAS TOWED TO MY HOUSE AND WAS INSPECTED BY MY MECHANIC. HE FOUND BROKEN PIECES OF THE TIMING GUIDE AND METAL SHAVINGS INSIDE THE ENGINE. I SEE THAT THERE WAS AN EXTENDED WARRANTY FOR THIS ISSUE BUT IT WAS ONLY EXTENDED TO 70K MILES. I WAS NOT AWARE OF THIS ISSUES AND SPECIALLY NOT THIS BIG WHERE I WOULD ENDANGER MY FAMILY WHEN THE CAR WOULD DIE WHILE DRIVING. I NOW HAVE MIXED FEELINGS ABOUT BMW. I HAVE A PAYMENT ON A CAR THAT IS WELL KNOWN AND LUXURY ALL AROUND THAT FAILED DUE TO POOR QUALITY PARTS ON THE MOST IMPORTANT PART OF A CAR 'THE ENGINE'. PLEASE LET ME KNOW MY OPTIONS AND HOPEFULLY I DON'T GET DISCOURAGED TO EVER BUY ANOTHER BMW.

Mileage: 96,000

I WAS DRIVING DOWN THE HIGHWAY AND MY 'LOW OIL PRESSURE' LIGHT CAME ON SO I PULLED OVER TO THE SIDE OF THE ROAD IMMEDIATELY AND SHUT THE CAR OFF. I HAD THE CAR TOWED TO A CERTIFIED BMW REPAIR SHOP GLOBAL IMPORTS. THE BMW SERVICE CENTER CONFIRMED THE FAILURE WAS THE DRIVE CHAIN CAUSING THE ENGINE TO SEIZE AND NEEDING TO BE REPLACED. AS I RESEARCHED THE ISSUE I FOUND THOUSANDS OF SIMILAR INTERNET STORIES ELABORATING ON THE DESIGN FLAWS IN THE ENGINE THAT USES PLASTIC FLYWHEELS FOR THE DRIVE CHAIN/OIL PUMP CHAIN. BMW EXTENDED THE WARRANTY FOR THIS ISSUE BEYOND THEIR NORMAL 4 YEAR 48,000 MILES TO 7 YEARS AND 70,000 MILES. I AM AT 76,000 MILES JUST OUT OF WARRANTY. IT IS ODD THEY EXTENDED THE WARRANTY YEARS BY 3 BUT ONLY EXTENDED THE WARRANTY MILES AN ADDITIONAL 22,000 MILES OR AN AVERAGE OF 7,333 MILES PER YEAR. WHO ONLY DRIVES 7,333 MILES A YEAR. BMW'S OTHER EXTENDED WARRANTIES USUALLY OFFER AN AVERAGE OF 12,000 MILES PER YEAR ON THE ADDITIONAL YEARS IT IS EXTENDED. THE OTHER EXTENDED WARRANTIES FOR THIS ENGINE WERE EXTENDED 10 YEARS AND 120,000 MILES. I WAS DILIGENT IN CHANGING THE OIL LONG BEFORE THE RECOMMENDED CHANGE INTERVALS ISSUED BY BMW. THERE IS NO REASON AN ENGINE WOULD SEIZE AT 76,000 MILES WHEN THE REGULAR MAINTENANCE WAS FOLLOWED UNLESS THERE WAS A MAJOR ENGINE DESIGN FLAW. BMW HAS ALREADY ACKNOWLEDGED THE ENGINE DESIGN ISSUES BY EXTENDING THE WARRANTY ON THE 'TIMING CHAIN AND OIL PUMP DRIVE CHAIN', 'ENGINE OIL FEEDLINE' TO THE TURBO CHARGER AND THE 'FUEL TANK LEAK DIAGNOSTIC MODULE (NVLD)'. WITH THIS BEING A KNOWN DESIGN FLAW AND THE NUMBER OF ISSUES THERE SHOULD BE A RECALL ON THIS ENGINE SO THE FLY WHEELS CAN BE REPLACED WITH A BETTER PART OR AT VERY LEAST BMW SHOULD BE FORCED TO EXTEND THE WARRANTY AND MILES AS THEY DO WITH OTHER WARRANTY EXTENSIONS. THIS DESIGN FLAW CAUSED THE ENGINE TO STOP IN THE MIDDLE OF THE HIGHWAY WHICH IS VERY DANGEROUS.

Mileage: 76,000

MY CAR HAS ALWAYS BEEN SERVICED THEY BMW SERVICE DEPARTMENT. THERE IS A RUNNING LOG. CAR WAS LAST SERVICED BACK IN OCT. MY CAR HAD BEEN THERE 2 TIMES PREVIOUSLY. NOT SURE HOW METAL SHAVING WOULD END UP IN MY ENGINE. MY VEHICLE IS OUT OF WARRANTY. 109,000 MILES. I HAVE THE SAME DRIVING PATTERNS. WARNING ISSUED WHILE DRIVING ENGINE OIL PRESSURE. PULLED OVER , CAR TURNED COMPLETELY OFF. YOU COULD HERE THE CAR TRYING TO RESTART. CAR WAS TOWED TO THE BMW SERVICE DEPARTMENT. I WAS TOLD A NEEDED TO REPLACE THE ENGINE. NOT SURE HOW OR WHY I NEVER RECEIVED ANY INDICATION OF ENGINE FALLIURE. I'M THE SECOND OWNER OF THIS CAR. MY SERVICE RECORDS PROVE I HAVE FAITH FULLY BOUGHT MY CAR IN FOR SERVICE WHENEVER NEEDED OR ANY ISSUE WOULD ARISE. NOT I'M TOLD I'M RESPONSIBLE FOR PAYING THE REPAIRS. BMW HAS ISSUED SEVERAL RECALLS. THIS IS CLEARLY ANOTHER ISSUE THAT SHOULD BE INVESTIGATED AND BMW SHOULD ASSUME RESPONSIBILITY.

ON A RAINY OCTOBER 13, 2018, WHILE RIDING ON THE HIGHWAY(RTE. 422) WITH MY 7 YEAR OLD SON MY BMW 528I STOPPED RUNNING; WITHOUT WARNING. MIRACULOUSLY, WE COASTED ON THE HIGHWAY RAMP INTO THE DEALERSHIP DRIVEWAY. THE VEHICLE WAS DIAGNOSED WITH AN INTERNAL ENGINE FAILURE, WHICH REQUIRED $12,000+ TO REBUILD/REPAIR. CURRENTLY, THE PAYOFF IS $13,895.32 TILL 11/25/18. THE MONTHLY PAYMENT IS $425.00 AND THE DATE OF MATURITY FOR THE LOAN IS 9/15/21. I PURCHASED THE VEHICLE UNDER A PRE-OWNED CERTIFIED GUARANTEE, WHICH EXPIRED IN JULY. THE CAR WAS REGULARLY SERVICED AND I KEPT ALL OF MY PAPERWORK. UPON RESEARCHING THE ENGINE FAILURE, I DISCOVERED THAT THIS IS A COMMON PROBLEM. IN FACT, PRESENTLY, AN ACQUAINTANCE OF MINE HAS HIS CAR AT THE BMW CLEVELAND DEALERSHIP WITH THE SAME PROBLEM. THESE ENGINES SUFFER RELIABILITY ISSUES THAT RESULT FROM PROBLEMS RELATING TO THE TIMING CHAIN, FUEL INJECTORS, MASS AIRFLOW SENSORS, CRANKCASE VENT LINES, BATTERY, THE ENGINE VACUUM PUMP AND LOW-PRESSURE FUEL SENSORS. SUCH PROBLEMS LED TO MORE SERIOUS CONCERNS SUCH AS EXCESSIVE BATTERY DRAINAGE (THE 'BATTERY DEFECT'), OIL LEAKAGE (THE 'OIL DEFECT') AND ENGINE SEIZURE, OFTEN CAUSING PISTONS TO CRACK THE ENGINE BLOCK DUE TO THE HIGH PRESSURE (THE 'ENGINE DEFECT'). ADDITIONALLY, THE ENGINES EXPERIENCE INTERNAL ENGINE FAILURE DUE TO LOOSE METAL SHARDS IN THE ENGINE. MY QUESTION IS...HOW DID THE VEHICLE PASS THE MULTI-POINT INSPECTION TO EARN THE PRE-CERTIFIED DESIGNATION?

Mileage: 98,000

MY WIFE AND I WAS DRIVING ON 95 A VERY BUSY HIGHWAY WHEN A LIGHT CAME ON SAYING LOW OIL PRESSURE TO PUMP WE WERE IN THE LEFT LANE TRYING TO GET OVER BY THE TIME WE MADE IT TO THE RIGHT LANE THE CAR HAD STOPPED WE JUST MADE IT WE COULDN'T GET OVER AS MUCH AS WE WOULD HAVE LIKE THE CAR JUST SHUT OFF I THANK GOD WE MADE IT OFF THE HIGHWAY IT COULD HAVE BEEN WORSE THE CAR DIDN'T GIVE US A WARNING ABOUT OIL WAS LOW THE ONLY WARNING WE GOT WAS A FEW MINUTES BEFORE THE CAR CUT OFF EVEN WILL THE LIGHT CAME ON ABOUT THE PUMP THE OIL LEVEL IN OUR CAR WAS STILL NORMAL NO KIND OF SIGN OF OIL BEING LOW AND THE CAR WASN'T DO FOR A OIL CHANGE WE KEPT UP WITH THE MAINTENANCE NOW DUE TO NO WARNING ABOUT THE OIL BEING LOW MY ENGINE IS GONE

Mileage: 205,000

VEHICLE WAS STARVED OF OIL. NO WARNING SHOWED UP IN THE INSTRUMENT PANEL. THE VECHLE DIED ON A HIGH SPEED ROADWAY AND COULD NOT BE PUT INTO NEUTRAL TO GET IT TO A SAFE LOCATION OFF THE ROAD. THE TOW OPERATORS COULD NOT MOVE IT EITHER. CARS WERE SWERVING AND BRAKING TO AVOID HITTING MY VEHICLE. BMW TOLD ME TH OIL ISSUE WAS MY FAULT. COME TO FIND OUT THERE ARE 2 LETTERS SENT FOR WARRANTY EXTENSIONS FOR OIL PUMP DRIVE CHAIN AND ENGINE OIL FEED LINE. BECAUSE I DO MY OWN OIL CHANGES BMW STATED THE OIL ISSUE WAS MY FAULT. THIS IS A SAFETY PROBLEM AND SHOULD NOT BE A WARRANTY EXTENSION BUT AN OFFICIAL RECALL! THERE ARE DOZENS OF COMPLAINTS ONLINE REGARDING THE SAFETY ISSUES WHEN THIS CAR DIES IN THE ROADWAY. SOMETHING NEEDS TO BE DONE ABOUT THIS!!!

Mileage: 61,000

WAS DRIVING DOWN THE STREET AND CAR STOPPED. DEALER SAID I NEEDED A NEW ENGINE ON A 3 YR OLD CAR. ENGINE COVERED UNDER WARRANTY.A FEW YEARS LATER THE DRIVE SHAFT FAILED AS I WAS DRIVING. BELIEVE IT WAS RELATED TO REMOVING ENGINE AND NOT SECURING ALL PARTS. HOW COULD THIS HAPPEN TO A 5 YR OLD CAR? DEALER NOR BMW USA WOULD NOT COVER THE 2800 COSTS.

Mileage: 100,000

I WAS DRIVING MY CAR HOME FROM WORK AND IT JUST CUT OFF , I PUT THE CAR IN PARK AND RESTARTED MY CAR THIS WAS IN MAY 2017 AND ON JULY 13 2017 I WAS SITTING AT A RED LIGHT AND STOP SIGN TURNED GREEN AND I PUSH ON THE GAS BUT THE CAR CUT OFF AGAIN .

Mileage: 800,000

TL* THE CONTACT OWNS A 2012 BMW 528I. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE BEGAN TO SHUTTER AND THE ENGINE OIL INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. UPON STOPPING AND CHECKING UNDER THE HOOD, THE CONTACT NOTICED THAT THE PLASTIC OIL FILTER HOUSING FRACTURED AND SPILLED ALL OVER THE ENGINE AND INTO THE COOLANT SYSTEM. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE OIL FILTER HOUSING NEEDED TO BE CHANGED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN A RECALL; HOWEVER, THERE WAS A MANUFACTURER'S CUSTOMER SATISFACTION CAMPAIGN FOR THE ISSUE. THE MANUFACTURER REFUSED TO REPAIR THE VEHICLE PER THE CUSTOMER SATISFACTION CAMPAIGN BECAUSE THE MANUFACTURER ALLEGED THAT THE ENGINE WAS CHANGED. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.

Mileage: 66,000

TL* THE CONTACT OWNS A 2012 BMW 528I. WHILE DRIVING 20 MPH, THE VEHICLE LOST POWER. THE COOLANT FLUID, TRANSMISSION MALFUNCTION, AND PLEASE HAVE CAR SERVICED LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE OIL FILTER HOUSING NEEDED TO BE CHANGED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFED OF THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN A RECALL, BUT THERE WAS A MANUFACTURER COMMUNICATION. THE FAILURE MILEAGE WAS 34,000.

Mileage: 34,000

TL* THE CONTACT OWNS A 2012 BMW 528I. WHILE DRIVING 45 MPH, THE VEHICLE STALLED AND AN UNKNOWN WARNING LIGHT ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART AFTER MULTIPLE ATTEMPTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000. UPDATE 01/15/16 MA *CN

Mileage: 10,000

TL* THE CONTACT OWNS A 2012 BMW 528I. WHILE AT A COMPLETE STOP, THE VEHICLE VIBRATED EXCESSIVELY AND THE CONTACT HEARD AN UNUSUAL NOISE. THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC WHO STATED THAT THE ENGINE NEEDED TO BE REPLACED BECAUSE OF THE DEFECTIVE OIL RESERVOIR. THE FAILURE CAUSED THE ENGINE OIL TO MIX WITH THE COOLANT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.

Mileage: 62,000

LAST MONTH MY CAR WAS APPROXIMATELY 52,200 MILES (OUT OF WARRANTY) AND LEAKING OIL ALL OVER MY DRIVEWAY AND UNDER THE HOOD. IT COST ME $1570 TO FIX BY REPLACING THE FITER CASING. LUCKILY THAT THE OIL LEAK WAS IN MY DRIVEWAY. WHAT IF I WAS ON THE FREEWAY? THIS IS TOTALLY UNSAFE CAR TO DRIVE. THE LOCAL SHOP TOLD ME THAT THE FILTER HOUSING (2012 VERSION) WAS MADE OF PLASTIC AND THE CURRENT BMW ONE 2014 IS MADE OF METAL. THE LOCAL SHOP TOLD ME TO CALL BMW IF THERE IS ANY RECALL FOR THIS. SO BEFORE FIXING IT LOCAL SHOP, I DID CALL THE CREVIER BMW IN SANTA ANA, CA AND THE SERVICE ADVISOR TOLD ME THAT THERE IS NO RECALL FOR THE FILTER HOUSING AND MY CAR WAS OUT OF WARRANTY. I TOLD THE BMW ADVISOR THAT I CANNOT BELIEVE THAT A 2012 BMW 528I WITH 52K MILES ON IT AND LEAKING OIL ALL OVER THE PLACE. THE BMW ADVISOR TOLD ME THAT I DROVE TOO MUCH. WHAT KIND OF SERVICE IS THAT? AND BMW WILL NOT COVER IT. SO BMW CANNOT BE DRIVEN OVER 50K MILES. I ALSO DID CALL BMW CORPORATE AND SOMEONE FROM BMW CORPORATE CALLED ME BACK THAT AND SAID NOTHING BMW CAN DO ABOUT THIS. NOW I FOUND OUT BECAUSE OF THE OIL LEAK, THE ALTERNATOR IS HAVING PROBLEM. I WANT TO REPORT THIS INCIDENT SO THAT BMW SHOULD BE RESPONSIBLE TO SIMILAR CASES OF THEIR UNSAFE CARS. [XXX] 'INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 52,200

DRIVING IN THE HOV AT APPROXIMATELY 9PM WHEN AN ALERT MESSAGE "DRIVETRAIN MALFUNCTION, DRIVE MODERATELY" DISPLAYS. CAR ENGINE IMMEDIATELY CUTS OUT AND WE HAVE NO PROPULSION. WE ARE UNABLE TO MOVE TO A SAFE LOCATION AND WIND UP ON A NARROW SHOULDER OF THE LIE IN NY. POLICE COME AND CLOSE DOWN 2 LANES TO PREVENT COLLISION (EXTREMELY DANGEROUS ROAD CONDITIONS). WE WERE UNABLE TO START THE CAR OR SHIFT IT INTO NEUTRAL. CAR WAS TOWED. BMW NOTIFIES US THAT FUEL SENSORS MALFUNCTIONED RESULTING IN US RUNNING OUT OF GAS EVEN THOUGHT THE INDICATOR SHOWED WE HAD 1/2 TANK. HOWEVER BECAUSE WE WERE OVER THE 50,000 MILE WARRANTY WE WOULD BE RESPONSIBLE FOR REPLACING. . BMW IS LOOKING FOR US TO PAY $3,100 TO HAVE THE FUEL SENSORS REPLACED. I RESEARCHED THIS AND FOUND THAT BMW HAD ISSUED A RECALL ON ITS 2011 5 SERIES SEDANS AND 2012 5 SERIES GT FOR A FUEL SENSOR MALFUNCTION THAT MIRRORS EXACTLY WHAT HAPPENED TO US. WE PURCHASED OUR BMW NOV 2011. WE STRONGLY BELIEVE THIS FUEL SENSOR DEFECT BOTH IN DESIGN AND FUNCTIONALITY IS THE REASON BEHIND WHAT HAPPENED TO US. PUT MY FAMILY AND 6 POLICE PATROL MEN IN HARMS WAY. NOTIFIED BMW THAT THEY NEED TO EXTEND THEIR RECALL TO OTHER 2012 5 SERIES SEDANS GIVEN OUR EXPERIENCE. FELT COMPELLED TO NOTIFY YOU AS THERE MAY BE OTHER DRIVERS WHO WILL BE PUT IN HARMS WAY IF THIS PROBLEM IS NOT RECONCILED ON ALL 2012 5 SERIES SEDANS. WE WERE LUCKY WE WERE NOT INJURED. SOMEONE ELSE MIGHT NOT BE. *TR

Mileage: 59,820

WHILE DRIVING IN METRO DETROIT LAST NIGHT MY 2012 BMW 528I XDRIVE SUDDENLY FLASHED A "FUEL SYSTEM MALFUNCTION" MESSAGE, LURCHED AND CAME TO A DEAD STOP JUST PAST THE INTERSECTION OF NOVI ROAD AND 10 MILE. I WAS TWO MILES FROM THE EXPRESSWAY AND MY WIFE AND CHILDREN WERE WITH ME IN THE CAR. HAD I MADE IT TO I-96 - JUST TWO MILES UP THE ROAD - AND THIS HAPPENED, WE VERY LIKELY WOULD HAVE BEEN INVOLVED IN A MAJOR ACCIDENT. POLICE WERE CALLED BECAUSE I WAS IN THE MIDDLE OF THE STREET. THE CAR WAS ELECTRONICALLY LOCKED. I COULD NOT PUT THE CAR IN NEUTRAL TO MOVE IT OUT OF THE ROADWAY. BMW SERVICE FINALLY MANAGED TO GET THE CAR TOWED 8 HOURS LATER BECAUSE FEW TOW TRUCKS LACKED THE EQUIPMENT NEEDED TO MOVE THE CAR WITHOUT DAMAGE. THERE IS NO MANUAL OVERRIDE TO ALLOW YOU TO PUT THE CAR IN NEUTRAL, IT CAN ONLY BE ACCESSED BY A SERVICE TECH UNDERNEATH THE CAR. MY SERVICE ADVISOR WAS WELL AWARE OF THE PROBLEM. THIS IS A MAJOR HAZARD AND HUGE DESIGN FLAW. THERE IS NO MECHANICAL LINKAGE TO EITHER THE START/STOP BUTTON OR THE SHIFTER. IT'S ALL ELECTRONICALLY CONTROLLED. I SHUDDER TO THINK WHAT WOULD HAVE HAPPENED HAD THE CAR STALLED ON THE INTERSTATE. NOW I'M STUCK WITH A CAR I DON'T FEEL SAFE DRIVING. *TR

Mileage: 15,250