This Problem Across All Years
Hello my name is [XXX] and I am (was) the owner of a 2013 BMW 528i VIN [XXX] . It was a secondary vehicle for me for until I sustained an injury and it being my primary vehicle. I took it through emissions, updated the registration, and I noticed smoke coming from under the hood. I had driven it without a problem then in Juneit did not run at all. At that time there was a recall on the computer system and supposedly it needed a new key programmed to start. That was a 700 expense out of pocket and the car still did not even turn over. I authorized replacing the battery that was another 600, and still the car would not start or run.At this point they were just guessing at what was wrong and going though the process of elimination to try to rectify what was wrong with the car. They did not offer me any kind of courtesy vehicle or even rental discount so I was renting a car while they were trying to figure out what was wrong with the car. I am a small business owner of a non-profit company Modern Day Ministries, LLC that provides assistance to at risk youth and single mothers with disabilities and funding my own organization without loans or assistance. After three months of renting a car, the dealership at 7455 W. Orchid Lane Chandler, Arizona 85226 who had my vehicle only wanted me to keep paying for parts, which for BMW are extremely costly but could not guarantee the car was working. At that time it was known there was a recall on the fuel pump leaking, destroying the electrical system and causing smoking from under the hood or system malfunction, which in my case it fried the electrical system and the car had to be reprogrammed but I had to pay for the new key. I had incurred over 1500.00 in car repairs and another 3000 for renting a car for over 3 months waiting for a remedy. The dealership manager Shane Ohanran I had conversations with failed to take any kind of responsibility for any repairs. I am asking 5000 for out of pocket costs incurred INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FO
Hello my name is [XXX] and I am (was) the owner of a 2013 BMW 528i VIN [XXX] . It was a secondary vehicle for me for until I sustained an injury and it being my primary vehicle. I took it through emissions, updated the registration, and I noticed smoke coming from under the hood. I had driven it without a problem then in Juneit did not run at all. At that time there was a recall on the computer system and supposedly it needed a new key programmed to start. That was a 700 expense out of pocket and the car still did not even turn over. I authorized replacing the battery that was another 600, and still the car would not start or run.At this point they were just guessing at what was wrong and going though the process of elimination to try to rectify what was wrong with the car. They did not offer me any kind of courtesy vehicle or even rental discount so I was renting a car while they were trying to figure out what was wrong with the car. I am a small business owner of a non-profit company Modern Day Ministries, LLC that provides assistance to at risk youth and single mothers with disabilities and funding my own organization without loans or assistance. After three months of renting a car, the dealership at 7455 W. Orchid Lane Chandler, Arizona 85226 who had my vehicle only wanted me to keep paying for parts, which for BMW are extremely costly but could not guarantee the car was working. At that time it was known there was a recall on the fuel pump leaking, destroying the electrical system and causing smoking from under the hood or system malfunction, which in my case it fried the electrical system and the car had to be reprogrammed but I had to pay for the new key. I had incurred over 1500.00 in car repairs and another 3000 for renting a car for over 3 months waiting for a remedy. The dealership manager Shane Ohanran I had conversations with failed to take any kind of responsibility for any repairs. I am asking 5000 for out of pocket costs incurred INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FO
Unrepaired recall. No remedy available for over 8 months, with manufacturer acknowledging that there could a vehicle fire in some cases.
Unrepaired recall. No remedy available for over 8 months, with manufacturer acknowledging that there could a vehicle fire in some cases.
While driving in the toll of 130 my sunroof window busted out of nowhere. No 18 wheeler or big truck was in front that could have cause the glass to burst, when it happened it sounded like an explosion. Luckily my sunroof cover was closed shielding the inside of my vehicle otherwise it could’ve been bad for myself and my infants inside the car.
While driving in the toll of 130 my sunroof window busted out of nowhere. No 18 wheeler or big truck was in front that could have cause the glass to burst, when it happened it sounded like an explosion. Luckily my sunroof cover was closed shielding the inside of my vehicle otherwise it could’ve been bad for myself and my infants inside the car.
Upon purchasing the vehicle it was not serviced as supposed I have been calling only to be played around with this has been a nightmare I haven't made my 3rd payment and currently carless
Upon purchasing the vehicle it was not serviced as supposed I have been calling only to be played around with this has been a nightmare I haven't made my 3rd payment and currently carless
My BMW suddenly started making a weird sound. I took it to BMW and they could not tell me exactly what happened. However they told me that a new engine was needed. I contacted headquarters and they referred me back to the local BMW. The Local BMW said that there's no way for them to know what caused the engine problem but they were recommending a new engine. I had no choice but to purchase a new engine, still to this day I have not idea why the engine failed. I strongly believe its something they are failing to admit is wrong with their engine that causes problems.
My BMW suddenly started making a weird sound. I took it to BMW and they could not tell me exactly what happened. However they told me that a new engine was needed. I contacted headquarters and they referred me back to the local BMW. The Local BMW said that there's no way for them to know what caused the engine problem but they were recommending a new engine. I had no choice but to purchase a new engine, still to this day I have not idea why the engine failed. I strongly believe its something they are failing to admit is wrong with their engine that causes problems.
THE DRIVER'S SIDE DOOR HANDLE AND/OR ACTUATOR FAILS AND DOES NOT OPEN FROM THE INSIDE WITHOUT PRESSING THE ELECTRIC BUTTON ON THE DASH TO UNLOCK ALL DOORS. UPON PULLING THE INSIDE DOOR HANDLE, THE DOOR LOCK PIN SLOWLY MOVES UP AND THEN RECEDES BACK DOWN INTO THE LOCK POSITION WHEN RELEASING THE HANDLE. IN AN EMERGENCY WHERE AN OCCUPANT WOULD NEED TO EXIT THE VEHICLE QUICKLY, OR WHERE THE ELECTRONICS HAVE FAILED IN THE CAR, THIS COULD PRESENT A SIGNIFICANT SAFETY HAZARD, ULTIMATELY TRAPPING AN OCCUPANT IN THE VEHICLE.
THE DRIVER'S SIDE DOOR HANDLE AND/OR ACTUATOR FAILS AND DOES NOT OPEN FROM THE INSIDE WITHOUT PRESSING THE ELECTRIC BUTTON ON THE DASH TO UNLOCK ALL DOORS. UPON PULLING THE INSIDE DOOR HANDLE, THE DOOR LOCK PIN SLOWLY MOVES UP AND THEN RECEDES BACK DOWN INTO THE LOCK POSITION WHEN RELEASING THE HANDLE. IN AN EMERGENCY WHERE AN OCCUPANT WOULD NEED TO EXIT THE VEHICLE QUICKLY, OR WHERE THE ELECTRONICS HAVE FAILED IN THE CAR, THIS COULD PRESENT A SIGNIFICANT SAFETY HAZARD, ULTIMATELY TRAPPING AN OCCUPANT IN THE VEHICLE.