This Problem Across All Years
I got a "Drivetrain malfunction" error on my 2018 530e bmw, which is a hybrid plug-in model. I sent the car to the local dealer. They did all the diagnosis and concluded the high voltage battery needed to be replaced. However, they told me that the warranty (80K/8 years) will not cover it although my card is still in the warranty period. The dealer said that the BMW North America made the decision and there was nothing they could do. Without replacing the battery, the car could fail on the highway, which could be a huge safety concern. I called BMW North America and talked to the warranty department, the guy sounded stoned/disillusioned with his job/just woke up and said there’s nothing he can do and the dealership already talked to the warranty department/somebody the public doesn’t have access to and the dealership goes with whatever that department tells them.
I got a "Drivetrain malfunction" error on my 2018 530e bmw, which is a hybrid plug-in model. I sent the car to the local dealer. They did all the diagnosis and concluded the high voltage battery needed to be replaced. However, they told me that the warranty (80K/8 years) will not cover it although my card is still in the warranty period. The dealer said that the BMW North America made the decision and there was nothing they could do. Without replacing the battery, the car could fail on the highway, which could be a huge safety concern. I called BMW North America and talked to the warranty department, the guy sounded stoned/disillusioned with his job/just woke up and said there’s nothing he can do and the dealership already talked to the warranty department/somebody the public doesn’t have access to and the dealership goes with whatever that department tells them.
Digital display cluster suddenly started flickering and had a shifting image moving incorrectly to the left. It made reading the electronic speedometer and other gauges impossible and highly unsafe while driving on highway. There was no way to safely determine speed or vehicle. The display did not recover after parking the car and restarting engine.
Digital display cluster suddenly started flickering and had a shifting image moving incorrectly to the left. It made reading the electronic speedometer and other gauges impossible and highly unsafe while driving on highway. There was no way to safely determine speed or vehicle. The display did not recover after parking the car and restarting engine.
I took my car to pacific bmw in Glendale California on July 21 2023. It was getting a battery replacement under warranty. I recieved my car back November 16 2023. After 4 months of waiting and being Discriminated against, my car only got 3 out of 6 battery modules replaced. It's a safety hazard to mix new and used lithium batteries. Warranty covered me for all 6 modules to be changed but the dealership deliberately only fixed 3. After being advised to change them all.also they charged me for parts covered under warranty. I took my car in because I would get 4-6 miles on a full charge. Pacific gave it back to me with 9 miles on a full charge. It should be at least 18. I do not feel safe in my own car. Yes I have attached proof.
I took my car to pacific bmw in Glendale California on July 21 2023. It was getting a battery replacement under warranty. I recieved my car back November 16 2023. After 4 months of waiting and being Discriminated against, my car only got 3 out of 6 battery modules replaced. It's a safety hazard to mix new and used lithium batteries. Warranty covered me for all 6 modules to be changed but the dealership deliberately only fixed 3. After being advised to change them all.also they charged me for parts covered under warranty. I took my car in because I would get 4-6 miles on a full charge. Pacific gave it back to me with 9 miles on a full charge. It should be at least 18. I do not feel safe in my own car. Yes I have attached proof.
KLE MODULE FAILURE - Causing short on EV Hard Wires Wall Charger. Module Burned out on vehicle, which could cause fire and electrical problems. This failure also causes problems with emissions issues as this is a Hybrid Vehicle. BMW has has several issues with this and advising that it is not a covered part in the 2018 module, but has been covered and repaired in 2019 + Vehicles.
KLE MODULE FAILURE - Causing short on EV Hard Wires Wall Charger. Module Burned out on vehicle, which could cause fire and electrical problems. This failure also causes problems with emissions issues as this is a Hybrid Vehicle. BMW has has several issues with this and advising that it is not a covered part in the 2018 module, but has been covered and repaired in 2019 + Vehicles.
BACKUP CAMERA DOES NOT RELIABLY ACTIVATE WHEN PLACING THE CAR IN REVERSE. SCREEN ON INSTRUMENT PANEL IS BLANK WHEN IT SHOULD BE DISPLAYING THE BACKUP CAMERA. THIS PROBLEM HAPPENS INTERMITTENTLY. THE DEALER PREVIOUSLY UPLOADED NEW SOFTWARE TO ADDRESS THE ISSUE BUT THE PROBLEM STILL EXISTS, EVEN WITH THE NEW SOFTWARE.
BACKUP CAMERA DOES NOT RELIABLY ACTIVATE WHEN PLACING THE CAR IN REVERSE. SCREEN ON INSTRUMENT PANEL IS BLANK WHEN IT SHOULD BE DISPLAYING THE BACKUP CAMERA. THIS PROBLEM HAPPENS INTERMITTENTLY. THE DEALER PREVIOUSLY UPLOADED NEW SOFTWARE TO ADDRESS THE ISSUE BUT THE PROBLEM STILL EXISTS, EVEN WITH THE NEW SOFTWARE.
AFTER HAVING MY BMW 530E RUN THROUGH A HAND AND SEMIAUTOMATED CAR WASH, THE CAR WAS DRIED AND DETAILED. WHEN I GOT IN THE CAR AND BEFORE TURNING THE 530E ON, THE IDRIVE SCREEN WAS DISPLAYING A WARNING MESSAGE INDICATING THAT "BATTERY CANNOT BE RECHARGED" AND TO "STOP CAREFULLY: POWER SUPPLY." THE UNDERCARRIAGE WASH WAS NOT DONE ON THIS TRIP TO THE CAR WASH AS IT IS AN ADDED FEATURE. CONTACTED BMW THROUGH THE IDRIVE SYSTEM AND SPOKE TO A MASTER TECHNICIAN WHO ADVISED TO NEVER DO A AN UNDERCARRIAGE WASH. HE ALSO ADVISED TO TURN OFF THE CAR FOR 10 MINUTES. AFTER 10 MINUTES THE MASTER TECH CALLED BACK AND I RESTARTED THE CAR AND ALL WARNINGS WERE GONE AND IDRIVE VEHICLE STATUS WAS "ALL SYSTEMS OK." MY 530E DROVE HOME 10 MILES WITHOUT ANY FURTHER ISSUES.
AFTER HAVING MY BMW 530E RUN THROUGH A HAND AND SEMIAUTOMATED CAR WASH, THE CAR WAS DRIED AND DETAILED. WHEN I GOT IN THE CAR AND BEFORE TURNING THE 530E ON, THE IDRIVE SCREEN WAS DISPLAYING A WARNING MESSAGE INDICATING THAT "BATTERY CANNOT BE RECHARGED" AND TO "STOP CAREFULLY: POWER SUPPLY." THE UNDERCARRIAGE WASH WAS NOT DONE ON THIS TRIP TO THE CAR WASH AS IT IS AN ADDED FEATURE. CONTACTED BMW THROUGH THE IDRIVE SYSTEM AND SPOKE TO A MASTER TECHNICIAN WHO ADVISED TO NEVER DO A AN UNDERCARRIAGE WASH. HE ALSO ADVISED TO TURN OFF THE CAR FOR 10 MINUTES. AFTER 10 MINUTES THE MASTER TECH CALLED BACK AND I RESTARTED THE CAR AND ALL WARNINGS WERE GONE AND IDRIVE VEHICLE STATUS WAS "ALL SYSTEMS OK." MY 530E DROVE HOME 10 MILES WITHOUT ANY FURTHER ISSUES.