2004 BMW 530I Seats Problems

The heated seats start fires and BMW refuses to acknowledge that my car should've been a part of the NHTSA Recall 04V-575. The dealership denies any issue with the car despite knowing about the hole it burned in my seat.

About three years ago, we filed a complaint with BMW North America. A problem with the front passenger seat. There was smoke As a result, a hole burned through. after that an error message about the airbag came on. We also didn't know that there was a recall about this problem. we made several calls to the dealership and at the end, they offered to help with only 50% Quote to repair the seat was $2300.00. The car only had 142,000 miles. all the seats were in mint condition. Thank You.

HEATED SEATING IS BURNING MY LEG PASSENGER SIDE. EVEN ON LOW.

Mileage: 290,000

TL* THE CONTACT OWNS A 2004 BMW 530I. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, SMOKE STARTED TO EMERGE FROM THE LEFT SIDE OF THE UPPER CUSHION OF THE DRIVER SEAT. THE HEATER WAS TURNED OFF AND THE SMOKE STOPPED. THE CONTACT NOTIFIED THE MANUFACTURER OF THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE DIAGNOSIS WAS THE HEATING ELEMENT WAS THE CAUSE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000. THE VIN WAS NOT AVAILABLE.

Mileage: 160,000

RESTRAIN SYSTEM ERROR MESSAGE IN MY RADIO SCREEN ALSO AIR BAG LIGHT CAME ON, THIS MESSAGE CAME ON SUDENDLY FOR NO REASON, CAR NEVER ENVOLVED IN A ACCIDENT,

STARTED CAR IN THE MORNING TO LET IT WARM UP AND TURNED ON SEAT HEATER. GOT IN CAR 5 MIN LATER TO HEAD TO WORK AND SMOKE WAS COMING THROUGH SEAT MATERIAL ON DRIVER SEAT. SEAT HEATER CAUGHT FIRE AND BURNED THROUGH LEATHER AND BURNT ME AND MY CLOTHES. BURNT LEFT HAND THUMB AND INDEX FINGER TRYING TO PUT FIRE OUT. FROM SEARCHING ONLINE THIS IS A VERY COMMON PROBLEM WITH NO DEALERS OR MANUFACTURE OF CAR DOING ANYTHING TO PREVENT THIS. *TR

Mileage: 115,642

WHILE DRIVING ON HIGHWAY I NOTICED A SMELL OF BURNING MATTER RAPIDLY INCREASING IN THE CAR, IMMEDIATELY FOLLOWED BY A SHARP BURNING SENSATION IN MY RIGHT THIGH. WHILE HALF-STANDING I WAS ABLE TO MANEUVER MY CAR TO THE HIGHWAY SHOULDER. (WHICH WAS VERY DIFFICULT TO DO SAFELY, GIVEN THE TRAFFIC WAS DENSE AND MOVING WITH HIGHWAY SPEEDS.) AFTER I PULLED OVER, TURNED OFF THE CAR, CAME OUT OF THE VEHICLE AND LOOKED AT THE SEAT, I NOTICED A BURN MARK ON THE LEATHER, EXACTLY WHERE MY THIGH WAS WHEN IT GOT BURNED. IT SEEMED THAT THE SEAT WARMER OVERHEATED AND BURNED A HOLE IN THE LEATHER. I VENTILATED THE CAR FROM THE BURNING ODOR, WHICH GAVE ENOUGH TIME FOR THE SEAT TO COOL DOWN. AFTER GETTING TO A SAFER LOCATION I TESTED MY THEORY BY TURNING ON THE SEAT WARMER ? THE ISSUES WAS REPRODUCIBLE. I WENT TO STEVENS CREEK BMW DEALERSHIP FOR DIAGNOSTICS AND REPAIRS. THEY CHARGED ME $210.88 DIAGNOSTIC FEE AND QUOTED WITH AROUND $1,500 FOR THE REPAIRS, IMPLYING THAT THEY WILL NOT FIX THIS ISSUE AS ?A GOOD WILL? SINCE MY CAR IS TOO OLD AND HAS TOO MANY MILES ON IT AND THAT IT HAS NONE OF THE WARRANTIES LEFT. I STILL THINK THEY SHOULD HAVE FIXED IT AS "A GOOD WILL" SINCE THE DEALERSHIP DIAGNOSED A SHORT CIRCUIT IN THE SEAT WARMER. THE SEAT WARMER SHOULD HAVE FAILED IN A FAIL-SAFE WAY BY NOT WARMING OR AT LEAST BLOWING A FUSE (AND AGE & MILES HAVE LITTLE TO DO WITH POOR ENGINEERING). *TR

Mileage: 127,437

WHILE DRIVING MY CAR, WITH MY WIFE AS A PASSENGER, I'VE NOTICED THAT THE "PASSENGER AIRBAG OFF" LIGHT IS STILL ON (EVEN THOUGH THERE IS A PASSENGER IN THE SEAT). I WENT TO THE STEVENS CREEK BMW DEALERSHIP TO DIAGNOSE THE ISSUE AND THEY SAID THAT THE REASON THE PASSENGER AIRBAG LIGHT IS ON IS BECAUSE THE SENSOR IS NOT SENSING A PASSENGER DUE TO CABLE CORROSION. THAT SEEMS ODD, GIVEN I KEEP MY CAR IN THE GARAGE AND IT NEVER HAD ANY WATER DAMAGE. ALSO, I BELIEVE THAT IT IS A POOR ENGINEERING ON BMW'S SIDE, SINCE IN CASE OF CORRODED CABLE OR FAULTY SENSOR THE DEFAULT BEHAVIOR SHOULD BE TO ALWAYS KEEP THE AIRBAG "ON". IT IS BETTER BE SAFE THAN SORRY AND (IN CASE OF ACCIDENT) DEPLOYING AN AIRBAG WHEN THERE IS NO PASSENGER IS BETTER THAN NOT DEPLOYING AN AIRBAG WHEN THERE IS A PASSENGER... THIS IS A CASE OF "POTENTIALLY SAVING SOMEONE'S LIFE" VS "POTENTIALLY SAVING A FEW DOLLARS"... *TR

Mileage: 124,000

I WAS DRIVING MY GIRLFRIEND TO WORK WHEN OUT OF NOWHERE I SMELLED SOMETHING BURNING. AT FIRST I THOUGHT IT WAS COMING FROM MY SURROUNDING AREA, NOT MY CAR. I CONTINUED TO DRIVE NOT THINKING TOO MUCH OF IT. AS I CONTINUED TO DRIVE THE SMELL GOT STRONGER. I DECIDED TO PULL OVER AT A CONVENIENCE STORE JUST AS PRECAUTION. WHEN I STEPPED OUT OF THE CAR THERE WAS NO SMELL, I OPEN THE HOOD, EVERYTHING LOOKED NORMAL AND THERE WAS NO SMELL. I CONCLUDED THAT THE SMELL WAS COMING FROM THE VENTILATION SYSTEM. I TURN OF THE HEAT, IT WAS VERY COLD THAT MORNING, TURNED OFF THE HEATED SEATS, AND CONTINUED TO DRIVE. TEN MINUTES LATER, I ARRIVED AT MY GIRLFRIEND WORK PLACE, THAT'S WHEN WE REALIZE THE SMELL WAS COMING FROM THE PASSENGER HEAT. WE WHERE SHOCKED TO SEE THE RIGHT SIDE OF HER SEAT HAD A TWO INCH BURNT MARK IT. WHEN I GOT HOME I DECIDED TO DO AN INTERNET SEARCH ON THAT MATTER, AND FIND OUT THAT'S A COMMON OCCURRENCE ON THIS VEHICLE. LUCKY FOR US, MY GIRLFRIEND WAS WEARING JEAN, A COAT, AND HAD HER CELL PHONE IN HER BACK POCKET THAT MORNING. IF THAT WAS NOT THE CASE SOME SERIOUS INJURIOUS COULD HAVE OCCURRED. SHE HAD TO GET RID OF THE HER COAT, JEAN, AND CELL PHONE CASE, BUT THAT'S FAR BETTER THAN GOING TO THE HOSPITAL. I NO LONGER USE THE HEATED SEATS. *TR

Mileage: 168,000

MY 2004 BMW 530I HAS BOTH THE SEATBELT AND AIRBAG LIGHT ON DISPLAY AT ALL TIMES ON MY DASHBOARD. THESE LIGHTS ON ARE CAUSED BY A FAULTY FRONT PASSENGER SEAT OCCUPANT DETECTION MAT WHICH BMW HAS AN EXTENDED WARRANTY ON. AFTER DROPPING MY CAR TO THE BMW DEALERSHIP TO GET THIS REPAIRED, I WAS INFORMED MY EXTENDED WARRANTY EXPIRED ROUGHLY 2 MONTHS PRIOR AND I CANNOT HAVE THIS WORK PERFORMED UNDER WARRANTY. THEY CHARGED ME $140 FOR THE DIAGNOSTICS AND SAID I WOULD HAVE TO PAY $1050 OUT OF POCKET TO GET REPAIRED. I IMMEDIATELY REACHED OUT TO BMW OF NORTH AMERICA AND INFORMED THEM OF MY SITUATION AS THIS OCCURRED WHILE MY VEHICLE WAS STILL UNDER WARRANTY. I WAS HOPING THEY COULD FIX MY CAR IN GOOD FAITH AS THIS IS A KNOWN ISSUE OR EVEN PROVIDE ME WITH A DISCOUNTED REPAIR. UNFORTUNATELY TWO MONTHS WENT BY WITH NO RESPONSE. WHEN I REACHED OUT AGAIN THEY SAID NO THIS IS NOT THEIR HEADACHE AND I AM RESPONSIBLE FOR ALL COSTS AND REPAIRS RELATED TO THIS. THIS IS A SERIOUS MALFUNCTION WHICH I AM SURPRISED IS NOT CONSIDERED A RECALL. IN THE SAFETY RECALL NOTICE IT SPECIFICALLY STATES IF BOTH WARNING LAMPS ARE ILLUMINATED SIMULTANEOUSLY, BMW RECOMMENDS NOT TO USE THE FRONT PASSENGER SEAT UNTIL THE VEHICLE HAS BEEN SERVICED. ALSO, THE SAFETY RECALL NOTICE SAYS THAT THE FRONT PASSENGER AIRBAGS WILL NOT DEPLOY EVEN IF A SUFFICIENTLY SEVERE ACCIDENT WOULD OCCUR AND OCCUPANT PROTECTION PROVIDED BY THE SYSTEM WILL NOT BE POSSIBLE. OBVIOUSLY THIS IS A HUGE SAFETY ISSUE WHICH BMW NEEDS TO ADDRESS. AN EXTENDED WARRANTY ON SUCH A SENSITIVE MATTER IS NOT SUFFICIENT AND A RECALL SHOULD BE ISSUED. *TR

Mileage: 82,000

WHILE DRIVING, A SMELL OF BURNING MATTER RAPIDLY INCREASED IN THE CAR, THEN IMMEDIATELY FOLLOWED BY A SHARP BURNING SENSATION IN MY LEFT THIGH. I STOPPED THE CAR, GARBED MY EXTINGUISHER AND LOOKED AROUND THE SEAT FOR ANY SIGNS OF FIRE. THEN I NOTICED A BLACK BURNED HOLE ON THE SEAT BOTTOM LEFT BOLSTER EXACTLY WHERE MY THIGH BURNED. IT SEEMED THAT THE SEAT WARMER OVERHEATED, AND BURNED A HOLE IN THE LEATHER. TURNING ON THE CAR AND WARMER AGAIN FOR COUPLE SECONDS, RESULTED IN SPARKS APPEARING THROUGH THE HOLE. I CONTACTED BMW OF NORTH AMERICA, AND THEY INFORMED ME THAT THE CAR IS NOT COVERED BY A WARRANTY ANYMORE, AND THAT THERE WAS NO RECALLS RELATED TO THE SEATS ISSUED FOR MY CAR. TO CONTACT MY BMW DEALERSHIP FOR REPAIRS. THAT I WOULD BE RESPONSIBLE FOR THE DIAGNOSTIC FEE AND THAT THEY MIGHT COVER A PORTION OF THE REPAIRS. CHECKING SIMILAR COMPLAINTS ON NHTSA, I AM SURPRISED BMW HAS NOT ISSUED A RECALL FOR THE SEAT HEATERS FOR OUR CARS, SPECIALLY SINCE IT IS A SERIOUS SAFETY ISSUE. *TR

Mileage: 110,000

MY VEHICLE IS A 530I WITH A PRODUCTION DATE IN DECEMBER 2003, IT IS MY CONTENTION THAT THE VEHICLE SHOULD BE SUBJECT TO RECALL RCDNN-04V575. DESPITE THE DECEMBER 2004 NOTICE TO NTSHA INDICATING THAT 100% OF VEHICLES WITH THE SEAT HEATING OPTION PRODUCED BETWEEN JUNE 17TH 2003 AND APRIL 30TH 2004. BMW INSISTS THAT MY VEHICLE (PRODUCTION DATE IN DECEMBER 2003 AND CONTAINING THE SEAT HEATER IN QUESTION) IS, ACCORDING TO INTERNAL DOCUMENTS WHICH THEY WILL NOT RELEASE TO ME, NOT IN FACT SUBJECT TO THE RECALL. WHAT I FIND INEXPLICABLE AND BEYOND BELIEF, IS THAT THEY WOULD ISSUE A NOTIFICATION TO NTSHA IN NOVEMBER 2004, A FULL SIX MONTHS AFTER ALLEGEDLY REMEDYING DEFECTS IN CARS PRODUCED FROM MID-MARCH 2004 THROUGH APRIL 30TH 2004 WITHOUT CORRECTING THOSE DATES IN THE NOTIFICATION LETTER. BMW REFUSES TO REPAIR OR EVEN INSPECT MY PASSENGER SIDE SEAT BOLSTER HEATING ELEMENT DESPITE CLEAR EVIDENCE THAT IT IS IN FACT DEFECTIVE AND SUBJECT TO THE RECALL. *TR

Mileage: 84,200

THE FRONT PASSENGER SEAT OCCUPANCY DETECTOR HAS A FAULT WHICH INCAPACITATES THE PASSENGER FRONT AIR BAG. THIS CREATES AN EXTREMELY UNSAFE PASSENGER SITUATION IN THE EVENT OF A CRASH. THE BMW SBSR SYSTEM SHOWS FAULT 0095B8. THIS SPECIFIC ISSUE IS A KNOWN BMW PROBLEM AND HAS ISSUED A RECALL, BUT BMW HAS INDICATED MY VIN IS NOT COVERED FOR THIS ISSUE FOR SOME UNKNOWN REASON. *TR

Mileage: 93,000

TL* THE CONTACT OWNS A 2004 BMW 530I. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 30 MPH, SMOKE EMITTED FROM THE FRONT DRIVER'S SIDE SEAT. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 217,000.

Mileage: 217,000

MY VEHICLE IS A 530I WITH A PRODUCTION DATE IN MARCH 2004, IT IS MY CONTENTION THAT THE VEHICLE SHOULD BE SUBJECT TO RECALL RCDNN-04V575. DESPITE THE DECEMBER 2004 NOTICE TO NTSHA INDICATING THAT 100% OF VEHICLES WITH THE SEAT HEATING OPTION PRODUCED BETWEEN JUNE 17TH 2003 AND APRIL 30TH 2004. BMW INSISTS THAT MY VEHICLE (PRODUCTION DATE IN MARCH 2004 AND CONTAINING THE SEAT HEATER IN QUESTION) IS, ACCORDING TO INTERNAL DOCUMENTS WHICH THEY WILL NOT RELEASE TO ME, NOT IN FACT SUBJECT TO THE RECALL. THE MALFUNCTION DESCRIBED IN THE RECALL NOTICE HAPPENED EXACTLY AS DESCRIBED, BURNING A HOLE THROUGH MY DRIVER SEAT SIDE BOLSTER. DESPITE AGREEING TO REMEDY THE DRIVER SIDE DAMAGE TO MY SATISFACTION, BMW CONTENDS THAT THEY ARE UNDER NO OBLIGATION TO REPAIR OR EVEN INSPECT THE PASSENGER SIDE SEAT BOLSTER, WHICH I CONTEND IS DEFECTIVE AND WAS SUBJECT TO THE RECALL. I HAVE EMAILS FROM BMW STATING MY VEHICLE IS NOT SUBJECT TO THE RECALL AND ACKNOWLEDGING THAT NO RECALL REPAIRS HAD OCCURRED THEY ARE CLAIMING I AM NOT ENTITLED TO VIEW THE INTERNAL DOCUMENTATION THAT ALLEGEDLY SHOWS THAT THE DEFECT WAS REMEDIED BEFORE THE VEHICLE WAS DELIVERED OFF THE PRODUCTION LINE. WHAT I FIND INEXPLICABLE AND BEYOND BELIEF, IS THAT THEY WOULD ISSUE A NOTIFICATION TO NTSHA IN NOVEMBER 2004, A FULL SIX MONTHS AFTER ALLEGEDLY REMEDYING DEFECTS IN CARS PRODUCED FROM MID-MARCH 2004 THROUGH APRIL 30TH 2004 WITHOUT CORRECTING THOSE DATES IN THE NOTIFICATION LETTER. BMW REFUSES TO REPAIR OR EVEN INSPECT MY PASSENGER SIDE SEAT BOLSTER HEATING ELEMENT DESPITE CLEAR EVIDENCE THAT IT IS IN FACT DEFECTIVE AND SUBJECT TO THE RECALL. I WOULD LIKE THAT PROBLEM REMEDIED AS PRESCRIBED IN THE RECALL NOTICE OR DEFINITIVE PROOF PRODUCED THAT THE REPAIR WAS CONDUCTED OR ALTERNATIVELY THAT THE REDESIGN WAS IN PLACE ON THE PASSENGER SIDE SEAT BOLSTER BEFORE DELIVERY OF THE VEHICLE.. *TR

Mileage: 87,500

THE FRONT PASSENGER AIR BAGS IS DEACTIVATED AND THE AIR BAG WARNING LAMP AS WELL AS THE PASSENGER AIR BAG "ON-OFF" LAMP IS ILLUMINATED. THIS ISSUE IS THE SAME AS THE 2004 BMW 5 SERIES FRONTAL AIRBAG RECALL ( #08V384000), BUT FOR SOME REASON WHEN I CONTACTED BMW AT 1-800-525-7417 AND PROVIDED THEM MY VIN NUMBER THEY SAID IT WASN'T COVERED UNDER THE RECALL. PLEASE REVIEW AND RECONSIDER AS THIS IS A SERIOUS DEFECT THAT NEEDS TO BE ADDRESSED. *TR

Mileage: 79,000

TL* THE CONTACT OWNS A 2004 BMW 530I. THE CONTACT TURNED ON THE PASSENGER SIDE SEAT WARMER AND BEGAN TO SMELL SMOKE. THE CONTACT THEN NOTICED THAT THE SEAT HAD BURNED THROUGH A JACKET THAT WAS ON THE SEAT. THE CONTACT SCHEDULED FOR BOTH THE MANUFACTURER AND THE DEALER TO INSPECT THE DEFECT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 104,000 AND THE CURRENT MILEAGE WAS 104,030.

Mileage: 104,000

ON FEB 8/9, 2011,MY WIFE WAS COMING BACK FROM WORK IN 2004 BMW 530 WHEN SHE SMELL SOMETHING BURNING AND A TINGED ON HER LEG, SHE GOT OUT FROM THE CAR AND SAW A SMOKE AND A BURNING MARK ON THE DRIVER SEAT. I CALLED THE BMW ON 2-10-2011, AND TALKED TO THE REP ABOUT THE SAFETY ISSUE. THE REP TOLD ME THAT I WILL CALL BACK IN 3/5 DAYS BUT CALLED ME BACK AFTER 4 WEEK AND REFUSED TO ADDRESS THE SITUATION.I TOLD THE REP THAT BMW IS A REPUTABLE COMPANY, AND THEY SHOULD FIX IT, AND I WILL REPORT TO THE SAFETY DEPT AS SOMEBODY COULD GET HURT. *TR

TL* THE CONTACT OWNS A 2004 BMW 530I. THE CONTACT STATED THAT THE PASSENGER SIDE HEATED SEAT TEMPERATURES WERE INOPERABLE. THE VEHICLE WAS INSPECTED BY A DEALER AND THEY ADVISED THE CONTACT THAT THE HEATING MAT ON THE FRONT PASSENGER SEAT WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY ADVISED HIM THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 04V575000 (SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER) AND NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 92,000.

Mileage: 92,000

TL*THE CONTACT OWNS A 2004 BMW 530I. THE CONTACT STATED THAT THE BOTTOM OF THE DRIVERS SEAT CAUGHT FIRE AND LEFT A HOLE IN THE MIDDLE OF THE SEAT. THE VEHICLE WAS NOT INSPECTED, BUT THE CONTACT STATED THAT THE HEATING PADS OVER HEATED. THE FAILURE AND CURRENT MILEAGES WERE 85,700.

Mileage: 85,700

DRIVER'S SEAT ON A 2004 BMW 530I E60 ALMOST CAUGHT ON FIRE DUE TO HEATED SEATS FEATURE. I TURNED THE HEAD SEATS ON AND AFTER 5 MINUTES I STARTED SMELLING A BURNING SMELL AND SMOKE. THE FIRE MADE A SMALL HOLE ON THE SEAT. I STOPPED THEN TURNED OFF THE CAR. I WAS LUCKY AND I WAS NOT DRIVING IN THE HIGHWAY AT HIGH SPEEDS. *TR

Mileage: 71,000

THE HEATED LEATHER SEAT FOR MY BMW 2004 530 I MALFUNCTIONED AND BURNED A HOLE FROM A SMALL FIRE THROUGH THE SEAT. *TR

Mileage: 163,864

SEAT HEATER ON 2004 BMW 530I (E60) OVERHEATED AND BECAME VERY HOT. SMELL OF BURNING. RESULTED IN BLACK CHARRING TO THE LEATHER SEAT. NO ACTUAL FLAMES FROM OVERHEATING. SEAT HAD PREVIOUSLY CAUGHT ON FIRE RESULTING IN CALL TO FIRE DEPARTMENT TO EXTINGUISH SMOLDERING SEAT MATERIAL. ENTIRE SEAT WAS REPLACED IN AUGUST, 2005, AFTER PRIOR RECALL REMEDY (NHTSA ID NUMBER 04V575000) WAS SUPPOSEDLY COMPLETED. *TR

Mileage: 131,000

SEAT HEATER ON 2004 BMW 530I (E60) OVERHEATED AND BECAME VERY HOT. SMELL OF BURNING. RESULTED IN BLACK CHARRING TO THE LEATHER SEAT. NO ACTUAL FLAMES FROM OVERHEATING. SEAT HAD PREVIOUSLY CAUGHT ON FIRE RESULTING IN CALL TO FIRE DEPARTMENT TO EXTINGUISH SMOLDERING SEAT MATERIAL. ENTIRE SEAT WAS REPLACED IN AUGUST, 2005, AFTER PRIOR RECALL REMEDY (NHTSA ID NUMBER 04V575000) WAS SUPPOSEDLY COMPLETED. *TR

Mileage: 131,000

THE HEATED SEAT ON MY DRIVER'S SIDE CONTINUOUSLY GOT HOTTER AND HOTTER, UNTIL IF FINALLY BURNED THROUGH THE SEAT. MY CLOTHING WAS BURNED AND SO WAS MY HAND WHEN I REACHED DOWN FEEL THE SEAT. I WAS DRIVING AT THE TIME. THIS WAS A VERY DANGEROUS SITUATION. I MY CAR TO NOB_BMW IN ROCKVILLE. THIS IS WHERE I PURCHASED AND MAINTAIN THE VEHICLE. THE DID REPAIR IT FOR FREE, BUT CHARGED ME A FIFTY DOLLAR WARRANTY FEE. *TR

Mileage: 43,610

TL* THE CONTACT OWNS A 2004 BMW 530I. WHILE DRIVING APPROXIMATELY BETWEEN 45-50 MPH ON NORMAL ROAD CONDITIONS, THE FRONT DRIVER SEAT HEATING SYSTEM ACTIVATED. THEN EXCESSIVE HEAT WAS EXPELLED FROM THE LEFT SIDE CORNER OF THE FRONT DRIVER SEAT BACK-REST. THE HEAT MELTED A SMALL HOLE IN THE SEAT COVER. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. HE EXPERIENCED AN IDENTICAL FAILURE REFERENCED IN RECALL # 04V575000 (SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER). SINCE HIS VEHICLE IDENTIFICATION NUMBER WAS EXCLUDED FROM THE RECALL, HE WAS INELIGIBLE FOR A FREE REMEDY. THE FAILURE MILEAGE WAS 108. THE CURRENT MILEAGE WAS 108,000.

Mileage: 108

SATURDAY OCTOBER 3, 2009 AT APPROXIMATELY 9:30AM I TURNED ON MY DRIVER SIDE HEATED SEAT. AFTER APPROX. 2-3 MINUTES I SMELLED SOMETHING BURNING AND THEN SAW SMOKE COMING UP FROM AROUND MY STEERING WHEEL. I PULLED OVER AND GOT OUT AND FOUND MY SEAT HAD A HOLE BURNED THROUGH IT ON THE LOWER LEFT HAND SIDE (DOOR SIDE). THE HOLE WAS RED FROM HEAT SO I LOOKED AT THE BACK OF MY SHIRT AND IT HAD A HOLE BURNED IN IT, I THEN LOOKED AT MY PANTS AND FOUND A HOLE HAD STARTED BURNING THRU THE HIP POCKET. I TOOK IT TO THE DEALER AND THEY SAID THEY WERE NOT AWARE OF ANY PROBLEMS LIKE THE ONE I JUST EXPERIENCED. I ALSO NOTICED ON THE INTERNET ON A LAW FIRMS WEB PAGE THAT THIS HAS HAPPENED BEFORE TO MY MODEL CAR, 2004 BMW 530I. I PLAN TO CALL BMW OF NORTH AMERICA TOMORROW (10-5-09) TO FILE A COMPLAINT. I CAN SEND A PICTURE OF THE CAR SEAT AND MY CLOTHES IF YOU WANT. *TR

Mileage: 96,000

DRIVER'S SEAT HEATING UNIT BECAME VERY HOT AND SINGED THE SEAT COVERING. DEALER REPLACED THE ENTIRE SEAT. *TR

Mileage: 36,600

THERE IS CURRENTLY A RECALL ON MY 2004 BMW 530I REGARDING THE SEAT WARMERS BURNING THE LEATHER AND DRIVER. HOWEVER, THE RECALL COVERS THE BACKREST AND NOT THE SEAT BOTTOM. AFTER TALKING TO BMW NORTH AMERICA, THEY SAID THE SEAT BOTTOM WAS NOT COVERED. CAN YOU MAKE THEM INCLUDE THE SEAT BOTTOM IN THE RECALL? THE SEAT WARMERS ARE BURNING THROUGH THE SEATS IN BOTH PLACES, AND IS HOT ENOUGH TO BURN THE DRIVER IN BOTH PLACES. *TR

Mileage: 35,000

WHILE DRIVING, THE SEAT HEATER BURNED A HOLE IN THE LEATHER SEAT, RESULTING IN IGNITION OF DRIVERS CLOTHING (LEATHER JACKET AND SUIT COAT), WHICH CAUGHT FIRE. ATTEMPTS TO EXTINGUISH THE FLAMES RESULTED IN HEAT BLISTERS AND BURNS TO DRIVERS HANDS, DAMAGE TO CAR, SMOKE DAMAGE, AND DAMAGE TO PERSONAL ATTIRE, LOSS OF WORK HOURS, ETC. THE CAR WAS PURCHASED CERTIFIED PRE-OWNED, HOWEVER, THE RECALL OF THE FRONT SEAT HEATER WAS, OBVIOUSLY, NOT COMPLETED BY THE DEALERSHIP PRIOR TO VEHICLE PURCHASE. *TR