10
Complaints
0
Crashes
2
Fires
0
Deaths
!

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Engine And Engine Cooling Complaints

Showing 10 of 10
Dec 19, 2007 Fire 138,000 mi

WHILE DRIVING IN MASSACHUSETTS ON 495N AT ABOUT 5:30PM I SMELLED SOMETHING BURNING. CHECKED MY GAUGES AND ALL SEEMED WELL, THOUGHT IT MAY BE A WOOD BURNING STOVE IN THE AREA I JUST KEPT DRIVING. I TURNED OFF RT495 AND ONTO RT 119. ABOUT A MILE DOWN RT119 I NOTICED A LOT OF SMOKE BUILDING UP INSIDE THE CAR, I THEN REALIZED MY CAR WAS ON FIRE AND BEFORE I CAN PULL OFF THE ROAD THE INSIDE OF THE CAR FILLED WITH SMOKE AND BURNED MY EYES AND I WAS CHOKING A LOT. I SLAMMED IT INTO PARK, SHUT THE KEY AND JUMPED OUT THE CAR. A CAR BEHIND ME PULLED OVER AND SAID HE WAS FOLLOWING ME AND SMELLED MY CAR BURNING AND TRIED TO SIGNAL ME. LITTLETON, MA FIRE AND POLICE ARRIVED SHORTLY AFTER. FIRE DEPARTMENT DISCONNECTED MY BATTERY IN THE TRUNK AND OPENED THE HOOD TO LOOK FOR FLAMES. NOT SEEING FLAMES THEY DID SEE HEAVY SMOKE AND SMELLED SOMETHING BURNING. SHORTLY AFTER THAT MY CAR WAS TAKEN AWAY ON A TOW TRUCK TO BMW IN NASHUA, NH. BMW DETERMINED THAT A FAULTY/FAILED ELECTRO MECHANICAL THERMOSTAT HAS CAUSED THE FIRE AND THE DAMAGE ESTIMATED SO FAR TO BE ABOUT $4,000.00 THEY TOLD ME THIS IS A PROBLEM SEEN BEFORE AND THEY HAD NO SUGGESTIONS AS TO WHY THIS HAPPENED BUT DID SAY IT COULD HAPPEN AGAIN! WHILE MY INSURANCE COMPANY (COMMERCE INSURANCE) REFUSES TO MAKE ANY PAYMENTS FOR DAMAGES, THEY CLAIM IT WAS CAUSED BY A FAULTY PART AND THAT BMW IS RESPONSIBLE. BMW TELLS ME THAT MY CAR IS OUT OF WARRANTY AND THIS PART IS JUST A FAILED PART. I THINK WE ARE DEALING WITH SOMETHING MORE SEVERE THAN A FAILED PART. IT'S JUST A GOOD THING I WAS ABLE TO GET OFF THE ROAD IN TIME BEFORE I WAS OVERCOME BY THE SMOKE AND TOXIC FUMES FROM BURNING WIRES IN THE CAR. REALIZING THIS CAN HAPPEN AGAIN, I DO NOT FEEL SAFE DRIVING THAT CAR ANOTHER DAY AND HAVE NOT DECIDED TO GET IT FIXED OR CRUSHED. *TR

Dec 19, 2007 Fire 138,000 mi

WHILE DRIVING IN MASSACHUSETTS ON 495N AT ABOUT 5:30PM I SMELLED SOMETHING BURNING. CHECKED MY GAUGES AND ALL SEEMED WELL, THOUGHT IT MAY BE A WOOD BURNING STOVE IN THE AREA I JUST KEPT DRIVING. I TURNED OFF RT495 AND ONTO RT 119. ABOUT A MILE DOWN RT119 I NOTICED A LOT OF SMOKE BUILDING UP INSIDE THE CAR, I THEN REALIZED MY CAR WAS ON FIRE AND BEFORE I CAN PULL OFF THE ROAD THE INSIDE OF THE CAR FILLED WITH SMOKE AND BURNED MY EYES AND I WAS CHOKING A LOT. I SLAMMED IT INTO PARK, SHUT THE KEY AND JUMPED OUT THE CAR. A CAR BEHIND ME PULLED OVER AND SAID HE WAS FOLLOWING ME AND SMELLED MY CAR BURNING AND TRIED TO SIGNAL ME. LITTLETON, MA FIRE AND POLICE ARRIVED SHORTLY AFTER. FIRE DEPARTMENT DISCONNECTED MY BATTERY IN THE TRUNK AND OPENED THE HOOD TO LOOK FOR FLAMES. NOT SEEING FLAMES THEY DID SEE HEAVY SMOKE AND SMELLED SOMETHING BURNING. SHORTLY AFTER THAT MY CAR WAS TAKEN AWAY ON A TOW TRUCK TO BMW IN NASHUA, NH. BMW DETERMINED THAT A FAULTY/FAILED ELECTRO MECHANICAL THERMOSTAT HAS CAUSED THE FIRE AND THE DAMAGE ESTIMATED SO FAR TO BE ABOUT $4,000.00 THEY TOLD ME THIS IS A PROBLEM SEEN BEFORE AND THEY HAD NO SUGGESTIONS AS TO WHY THIS HAPPENED BUT DID SAY IT COULD HAPPEN AGAIN! WHILE MY INSURANCE COMPANY (COMMERCE INSURANCE) REFUSES TO MAKE ANY PAYMENTS FOR DAMAGES, THEY CLAIM IT WAS CAUSED BY A FAULTY PART AND THAT BMW IS RESPONSIBLE. BMW TELLS ME THAT MY CAR IS OUT OF WARRANTY AND THIS PART IS JUST A FAILED PART. I THINK WE ARE DEALING WITH SOMETHING MORE SEVERE THAN A FAILED PART. IT'S JUST A GOOD THING I WAS ABLE TO GET OFF THE ROAD IN TIME BEFORE I WAS OVERCOME BY THE SMOKE AND TOXIC FUMES FROM BURNING WIRES IN THE CAR. REALIZING THIS CAN HAPPEN AGAIN, I DO NOT FEEL SAFE DRIVING THAT CAR ANOTHER DAY AND HAVE NOT DECIDED TO GET IT FIXED OR CRUSHED. *TR

Nov 8, 2005 65,000 mi

FAILURE: ENGINE COOLING FAN CLUTCH SEIZED AND THE FAN TURNED AT WATER PUMP RPM. THE FAN FLEW APART, FLINGING ALL BLADES OFF THE FAN HUB. THIS OCCURRED WHILE MY WIFE WAS DRIVING THE CAR HOME ON A 25 MPH STREET IN THE EVENING WITH OUR TWO SMALL CHILDREN IN THE BACK SEAT. CONSEQUENCES OF FAILURE: EXPLODING FAN CHOPPED THROUGH THE RADIATOR, COOLANT TANK, BOTH RADIATOR HOSES, AUTOMATIC TRANSMISSION HOSES, POWER STEERING HOSES, PUNCHED HOLES THROUGH HOOD AND OUT THROUGH BOTTOM ENGINE COMPARTMENT COVER, BROKE BOTH AIR DUCTS FOR FRONT BRAKE COOLING AND DESTROYED THE MAIN FAN SHROUD. WHAT HAS BEEN DONE TO CORRECT THE FAILURE: I CALLED THE 800 NUMBER FOR OUR CPO EXTENDED WARRANTY VEHICLE ASSISTANCE. THE OPERATOR RECOMMENDED ADVISED OUR COVERAGE PROVIDED FREE TOWING TO NEAREST DEALER AND THAT THE INCIDENT WOULD LIKELY BE COVERED UNDER OUR EXTENDED WARRANTY. SOUTH BAY BMW CHARGED ME $150 TO REVIEW THE SITUATION AND THEN ADVISED THE SITUATION WAS NOT COVERED. I HAVE ASKED FOR SOME EXPLANATION WHY THIS IS NOT COVERED AND NONE IS OFFERED. THE SERVICE ADVISOR TODAY TOLD ME THEY HAVE AN "INTERNAL DOCUMENT" WHICH STATES THIS IS NOT COVERED, BUT SHE CANNOT FAX OR SHOW IT TO ME. MY WARRANTY BOOKLET STATES IT IS A COMPLETE LISTING OF NON-COVERED ITEMS AND THE FAN AND CLUTCH ARE NOT LISTED AS NOT COVERED. THE DEALER HAS NOT OFFERED TO REPAIR THE CAR UNDER WARRANTY AND HAS ADVISED IT WILL BE $4800 PLUS BODY SHOP EXPENSES TO REPLACE THE HOOD. I FIND THE SAFETY IMPLICATIONS OF THIS FAN EXPLOSION TO BE INEXCUSABLE. I ALSO DEMAND TO KNOW WHY MY BMW WARRANTY BOOKLET IS NOT IN AGREEMENT WITH THE SECRET DOCUMENT HELD BY SOUTH BAY BMW.*JB

Nov 8, 2005 65,000 mi

FAILURE: ENGINE COOLING FAN CLUTCH SEIZED AND THE FAN TURNED AT WATER PUMP RPM. THE FAN FLEW APART, FLINGING ALL BLADES OFF THE FAN HUB. THIS OCCURRED WHILE MY WIFE WAS DRIVING THE CAR HOME ON A 25 MPH STREET IN THE EVENING WITH OUR TWO SMALL CHILDREN IN THE BACK SEAT. CONSEQUENCES OF FAILURE: EXPLODING FAN CHOPPED THROUGH THE RADIATOR, COOLANT TANK, BOTH RADIATOR HOSES, AUTOMATIC TRANSMISSION HOSES, POWER STEERING HOSES, PUNCHED HOLES THROUGH HOOD AND OUT THROUGH BOTTOM ENGINE COMPARTMENT COVER, BROKE BOTH AIR DUCTS FOR FRONT BRAKE COOLING AND DESTROYED THE MAIN FAN SHROUD. WHAT HAS BEEN DONE TO CORRECT THE FAILURE: I CALLED THE 800 NUMBER FOR OUR CPO EXTENDED WARRANTY VEHICLE ASSISTANCE. THE OPERATOR RECOMMENDED ADVISED OUR COVERAGE PROVIDED FREE TOWING TO NEAREST DEALER AND THAT THE INCIDENT WOULD LIKELY BE COVERED UNDER OUR EXTENDED WARRANTY. SOUTH BAY BMW CHARGED ME $150 TO REVIEW THE SITUATION AND THEN ADVISED THE SITUATION WAS NOT COVERED. I HAVE ASKED FOR SOME EXPLANATION WHY THIS IS NOT COVERED AND NONE IS OFFERED. THE SERVICE ADVISOR TODAY TOLD ME THEY HAVE AN "INTERNAL DOCUMENT" WHICH STATES THIS IS NOT COVERED, BUT SHE CANNOT FAX OR SHOW IT TO ME. MY WARRANTY BOOKLET STATES IT IS A COMPLETE LISTING OF NON-COVERED ITEMS AND THE FAN AND CLUTCH ARE NOT LISTED AS NOT COVERED. THE DEALER HAS NOT OFFERED TO REPAIR THE CAR UNDER WARRANTY AND HAS ADVISED IT WILL BE $4800 PLUS BODY SHOP EXPENSES TO REPLACE THE HOOD. I FIND THE SAFETY IMPLICATIONS OF THIS FAN EXPLOSION TO BE INEXCUSABLE. I ALSO DEMAND TO KNOW WHY MY BMW WARRANTY BOOKLET IS NOT IN AGREEMENT WITH THE SECRET DOCUMENT HELD BY SOUTH BAY BMW.*JB

Sep 8, 2004 57,000 mi

RADIATOR FAILURE IN 2000 BMW 540I AT 57,000 MILES.*AK

Sep 8, 2004 57,000 mi

RADIATOR FAILURE IN 2000 BMW 540I AT 57,000 MILES.*AK

Oct 27, 2003 71,888 mi

AT 71888 MILES THE RADIATOR OF MY BMW 540I BROKE BECAUSE OF A CRACK IN THE PLASTIC HOUSING AROUND THE OUTLET.I HAD READ ABOUT THIS PROBLEM ON THE ROADFLY MESSAGE BOARD. I READ THAT THE RADITORS BROKE AROUND THE HOSE AND THEY ONLY LASTED ABOUT 50,000 MILES. WHEN I READ IT, I WONDERED IF I WAS DUE, ABOUT A MONTH LATER, I WAS SETTING AT A STOP LIGHT AND WHEN THE LIGHT TURNED GREEN, I ACCELERATED AWAY FROM THE LIGHT AND AS I DID I SAW STEAM COMING OUT OF THE FENDER WELLS. IT FIRST I THOUGHT IT WAS ANOTHER CAR, BUT SOON REALIZED IT WAS MINE. I PULLED OVER AND CALLED TO HAVE THE CAR TOWED TO THE DEALERSHIP. IT WAS THE RADIATOR AND THE PLASIC HOUSING BROKE AROUND THE HOSE.THIS IS A SERIOUS MECHANICAL FLAW IN A AUTOMOBILE THAT OTHERWISE IS PRETTY DARN GOOD. I DON'T SEE WHY BMW CAN JUST PROVIDE AN ALL METAL RADIATOR, OR BEEF UP THE PLASTIC AROUND THE HOSE TO RESTAND THE STRAIN.*AK

Oct 27, 2003 71,888 mi

AT 71888 MILES THE RADIATOR OF MY BMW 540I BROKE BECAUSE OF A CRACK IN THE PLASTIC HOUSING AROUND THE OUTLET.I HAD READ ABOUT THIS PROBLEM ON THE ROADFLY MESSAGE BOARD. I READ THAT THE RADITORS BROKE AROUND THE HOSE AND THEY ONLY LASTED ABOUT 50,000 MILES. WHEN I READ IT, I WONDERED IF I WAS DUE, ABOUT A MONTH LATER, I WAS SETTING AT A STOP LIGHT AND WHEN THE LIGHT TURNED GREEN, I ACCELERATED AWAY FROM THE LIGHT AND AS I DID I SAW STEAM COMING OUT OF THE FENDER WELLS. IT FIRST I THOUGHT IT WAS ANOTHER CAR, BUT SOON REALIZED IT WAS MINE. I PULLED OVER AND CALLED TO HAVE THE CAR TOWED TO THE DEALERSHIP. IT WAS THE RADIATOR AND THE PLASIC HOUSING BROKE AROUND THE HOSE.THIS IS A SERIOUS MECHANICAL FLAW IN A AUTOMOBILE THAT OTHERWISE IS PRETTY DARN GOOD. I DON'T SEE WHY BMW CAN JUST PROVIDE AN ALL METAL RADIATOR, OR BEEF UP THE PLASTIC AROUND THE HOSE TO RESTAND THE STRAIN.*AK

Feb 3, 2003 47,000 mi

COMMON RADIATOR FAILURES. ALL AT USUALLY BELOW 50K MILES.

Feb 3, 2003 47,000 mi

COMMON RADIATOR FAILURES. ALL AT USUALLY BELOW 50K MILES.