2011 BMW 550I Engine Problems

My 2011 BMW 550i experienced an unexpected fire in my driveway while my wife and I were sleeping. The fire nearly caused our house to catch fire and also resulted in damage to my BMW Z4. I would appreciate the opportunity to speak with someone regarding this matter. For your reference, the last seven digits of my VIN are [XXX] . You can reach me at [XXX] or via email at [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My 2011 BMW 550i experienced an unexpected fire in my driveway while my wife and I were sleeping. The fire nearly caused our house to catch fire and also resulted in damage to my BMW Z4. I would appreciate the opportunity to speak with someone regarding this matter. For your reference, the last seven digits of my VIN are [XXX] . You can reach me at [XXX] or via email at [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2011 BMW 550I. The contact stated that after having an oil change performed, he noticed white smoke coming from the exhaust pipe. The vehicle was taken to an independent mechanic, where it was diagnosed with a stem valve cover failure. The contact was informed that the valve cover needed to be replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 77,500.

The contact owns a 2011 BMW 550I. The contact stated that after having an oil change performed, he noticed white smoke coming from the exhaust pipe. The vehicle was taken to an independent mechanic, where it was diagnosed with a stem valve cover failure. The contact was informed that the valve cover needed to be replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 77,500.

DRIVETRAIN MALFUNCTION COMES ON DASH, DUE TO TIMING CHAIN BEING OUT OF "TIME" MEANING THAT THE CRANSHAFT AND CHAIN HAS MOVE OUT OF PLACE, THIS REPAIR IS ESTIMATED TO COST ABOUT 10K, OTHER VEHICLES OF THE THIS TYPE ARE ALSO INCLUDED, THE RECALL FROM BMW IS CALL THE "N63 CUSTOMER SERVICE PACKET", N63 IS THE KIND OF ENGINE THAT THIS CAR AND OTHER IN SIMILAR SERIES AND YEARS ARE KNOWN AND INNEVIDATABLE TO PREVENT SINCE ITS A MANUFACTURER MISTAKE. I PERSONALLY LOST OUT ON A LOT OF MONEY DUE TO THE PROBLEM THAT LANDED IN MY HANDS.

DRIVETRAIN MALFUNCTION COMES ON DASH, DUE TO TIMING CHAIN BEING OUT OF "TIME" MEANING THAT THE CRANSHAFT AND CHAIN HAS MOVE OUT OF PLACE, THIS REPAIR IS ESTIMATED TO COST ABOUT 10K, OTHER VEHICLES OF THE THIS TYPE ARE ALSO INCLUDED, THE RECALL FROM BMW IS CALL THE "N63 CUSTOMER SERVICE PACKET", N63 IS THE KIND OF ENGINE THAT THIS CAR AND OTHER IN SIMILAR SERIES AND YEARS ARE KNOWN AND INNEVIDATABLE TO PREVENT SINCE ITS A MANUFACTURER MISTAKE. I PERSONALLY LOST OUT ON A LOT OF MONEY DUE TO THE PROBLEM THAT LANDED IN MY HANDS.

THE CAR JUST DON'T GO THE SPEED IS SUPPOSED TO I CAN'T GO IN HIGHWAY BECAUSE THE CAR DON'T GO THAT FAST AND THAT IS NOT SAFE FOR ME AND MY FAMILY I SPENT A LOT OF MONEY TRYING TO FIX IT BUT THE PROBLEM ALWAYS COME BACK

THE CAR JUST DON'T GO THE SPEED IS SUPPOSED TO I CAN'T GO IN HIGHWAY BECAUSE THE CAR DON'T GO THAT FAST AND THAT IS NOT SAFE FOR ME AND MY FAMILY I SPENT A LOT OF MONEY TRYING TO FIX IT BUT THE PROBLEM ALWAYS COME BACK

I AM HAVING OIL COME FROM MY OIL PAN WHICH I LATER FOUND OUT THAT IT COULD POSSIBLY BE COMING FROM MY OIL PAN GASKET WHICH SOME PEOPLE HAVE TOLD ME THERE WERE RECALLS ON THIS PARTICULAR PROBLEM

I AM HAVING OIL COME FROM MY OIL PAN WHICH I LATER FOUND OUT THAT IT COULD POSSIBLY BE COMING FROM MY OIL PAN GASKET WHICH SOME PEOPLE HAVE TOLD ME THERE WERE RECALLS ON THIS PARTICULAR PROBLEM

THIS CAR HAVE BEEN N GREAT MAINTENANCE ALWAYS, AND SUDDENLY STARTED TO THROW WHITE SMOKE AS CRAZY... (75K MILES ONLY) I DID MY SEARCH AND TURNS OUT THAT IS A BIG PROBLEM THAT MANY BMW V8 ENGINE THAT THEY HAVE .... BIG HEADACHE TO SEE THIS KIND OF LUXURY CAR SMOKING LIKE THAT

THIS CAR HAVE BEEN N GREAT MAINTENANCE ALWAYS, AND SUDDENLY STARTED TO THROW WHITE SMOKE AS CRAZY... (75K MILES ONLY) I DID MY SEARCH AND TURNS OUT THAT IS A BIG PROBLEM THAT MANY BMW V8 ENGINE THAT THEY HAVE .... BIG HEADACHE TO SEE THIS KIND OF LUXURY CAR SMOKING LIKE THAT

TL* THE CONTACT OWNS A 2011 BMW 550I. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE SERVICED. THE CONTACT WAS INFORMED THAT THE AUXILIARY WATER PUMP WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT THERE WAS A RECALL FOR SIMILAR VEHICLES HOWEVER, THE VIN SHOWED NO OPEN RECALLS. FIELDS BMW LAKELAND (4285 LAKELAND PARK DR, LAKELAND, FL 33809) WAS CONTACTED AND CONFIRMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO THE NHTSA.GOV WEBSITE. THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 18V248000 (ENGINE AND ENGINE COOLING) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 140,000.

TL* THE CONTACT OWNS A 2011 BMW 550I. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE SERVICED. THE CONTACT WAS INFORMED THAT THE AUXILIARY WATER PUMP WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT THERE WAS A RECALL FOR SIMILAR VEHICLES HOWEVER, THE VIN SHOWED NO OPEN RECALLS. FIELDS BMW LAKELAND (4285 LAKELAND PARK DR, LAKELAND, FL 33809) WAS CONTACTED AND CONFIRMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO THE NHTSA.GOV WEBSITE. THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 18V248000 (ENGINE AND ENGINE COOLING) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 140,000.

I OWN MY BMW 550I GRAN TURISMO SEDAN 2011 F10(N63). THERE IS A RECALL ON MY EXACT MODEL. NHTSA NUMBER: 18V248000/ ENGINE AND ENGINE COOLING. I AM HAVING THE SAME EXACT ISSUES THAT THE RECALL SHOWS. I HAVE PROOF OF DOCUMENTS SHOWING MY WATER PUMP FAILING, GETTING SERVICE WATER PUMP AND ALTERNATOR REPAIR. AUGUST 24, 2019 SHOWS SMALL EVAPORATIONS LEAK, CYLINDER MISFIRES AND HAS BAD HEAD GASKET. WATER PUMP FAILURE CAUSED MY ENGINE TO OVER HEAT AND BAD HEAD GASKETS.I ALSO HAD SIMILAR PROBLEM AS OTHER CUSTOMERS WITH THE TURBO COOLANT HOSES, MY HOSES CRACKED LIKE GLASS, EJECTING COOLANT ALL OVER THE ENGINE AND ALTERNATOR, WHICH CAUSED SMOKE REALLY BAD ALMOST LEADING TO AN CAR CRASH BECAUSE I COULDN'T SEE ON THE HIGHWAY, WHEN I PULLED OVER ON THE SIDE OF THE ROAD THE ALTERNATOR WAS BURNING UP. I HAVE CONTACTED MANUFACTURER BMW OF NORTH AMERICA AND MY VIN NUMBER IS NOT ON THE RECALL LIST AND I HAVE THE SAME EXACT ENGINE THAT IS RECALLED(N63/F10) I AM NEEDING MY CAR ADDED TO THE RECALL LIST, THIS MISTAKE NEARLY COST ME AND MY FAMILY LIFE. APRIL 12TH, THE CAR WAS IN MOTION, IN KANSAS CITY,MO ON THE HIGHWAY 435, BIG CLOUDS OF WHITE SMOKE, ENGINE LOSS POWER, CAUSING A CAR TO ALMOST CRASH INTO THE REAR OF THE CAR. *TR

I OWN MY BMW 550I GRAN TURISMO SEDAN 2011 F10(N63). THERE IS A RECALL ON MY EXACT MODEL. NHTSA NUMBER: 18V248000/ ENGINE AND ENGINE COOLING. I AM HAVING THE SAME EXACT ISSUES THAT THE RECALL SHOWS. I HAVE PROOF OF DOCUMENTS SHOWING MY WATER PUMP FAILING, GETTING SERVICE WATER PUMP AND ALTERNATOR REPAIR. AUGUST 24, 2019 SHOWS SMALL EVAPORATIONS LEAK, CYLINDER MISFIRES AND HAS BAD HEAD GASKET. WATER PUMP FAILURE CAUSED MY ENGINE TO OVER HEAT AND BAD HEAD GASKETS.I ALSO HAD SIMILAR PROBLEM AS OTHER CUSTOMERS WITH THE TURBO COOLANT HOSES, MY HOSES CRACKED LIKE GLASS, EJECTING COOLANT ALL OVER THE ENGINE AND ALTERNATOR, WHICH CAUSED SMOKE REALLY BAD ALMOST LEADING TO AN CAR CRASH BECAUSE I COULDN'T SEE ON THE HIGHWAY, WHEN I PULLED OVER ON THE SIDE OF THE ROAD THE ALTERNATOR WAS BURNING UP. I HAVE CONTACTED MANUFACTURER BMW OF NORTH AMERICA AND MY VIN NUMBER IS NOT ON THE RECALL LIST AND I HAVE THE SAME EXACT ENGINE THAT IS RECALLED(N63/F10) I AM NEEDING MY CAR ADDED TO THE RECALL LIST, THIS MISTAKE NEARLY COST ME AND MY FAMILY LIFE. APRIL 12TH, THE CAR WAS IN MOTION, IN KANSAS CITY,MO ON THE HIGHWAY 435, BIG CLOUDS OF WHITE SMOKE, ENGINE LOSS POWER, CAUSING A CAR TO ALMOST CRASH INTO THE REAR OF THE CAR. *TR

I OWN MY BMW 550I GRAN TURISMO SEDAN 2011 F10(N63). THERE IS A RECALL ON MY EXACT MODEL. NHTSA NUMBER: 18V248000/ ENGINE AND ENGINE COOLING. I AM HAVING THE SAME EXACT ISSUES THAT THE RECALL SHOWS. I HAVE PROOF OF DOCUMENTS SHOWING MY WATER PUMP FAILING, GETTING SERVICE WATER PUMP AND ALTERNATOR REPAIR. AUGUST 24, 2019 SHOWS SMALL EVAPORATIONS LEAK, CYLINDER MISFIRES AND HAS BAD HEAD GASKET. WATER PUMP FAILURE CAUSED MY ENGINE TO OVER HEAT AND BAD HEAD GASKETS.I ALSO HAD SIMILAR PROBLEM AS OTHER CUSTOMERS WITH THE TURBO COOLANT HOSES, MY HOSES CRACKED LIKE GLASS, EJECTING COOLANT ALL OVER THE ENGINE AND ALTERNATOR, WHICH CAUSED SMOKE REALLY BAD ALMOST LEADING TO AN CAR CRASH BECAUSE I COULDN'T SEE ON THE HIGHWAY, WHEN I PULLED OVER ON THE SIDE OF THE ROAD THE ALTERNATOR WAS BURNING UP. I HAVE CONTACTED MANUFACTURER BMW OF NORTH AMERICA AND MY VIN NUMBER IS NOT ON THE RECALL LIST AND I HAVE THE SAME EXACT ENGINE THAT IS RECALLED(N63/F10) I AM NEEDING MY CAR ADDED TO THE RECALL LIST, THIS MISTAKE NEARLY COST ME AND MY FAMILY LIFE. APRIL 12TH, THE CAR WAS IN MOTION, IN KANSAS CITY,MO ON THE HIGHWAY 435, BIG CLOUDS OF WHITE SMOKE, ENGINE LOSS POWER, CAUSING A CAR TO ALMOST CRASH INTO THE REAR OF THE CAR. I AM NOW LOCATED IN KANSAS CITY, MO. I CAN BE CONTACTED BY EMAIL: [XXX] OR CELL: [XXX] REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC

I OWN MY BMW 550I GRAN TURISMO SEDAN 2011 F10(N63). THERE IS A RECALL ON MY EXACT MODEL. NHTSA NUMBER: 18V248000/ ENGINE AND ENGINE COOLING. I AM HAVING THE SAME EXACT ISSUES THAT THE RECALL SHOWS. I HAVE PROOF OF DOCUMENTS SHOWING MY WATER PUMP FAILING, GETTING SERVICE WATER PUMP AND ALTERNATOR REPAIR. AUGUST 24, 2019 SHOWS SMALL EVAPORATIONS LEAK, CYLINDER MISFIRES AND HAS BAD HEAD GASKET. WATER PUMP FAILURE CAUSED MY ENGINE TO OVER HEAT AND BAD HEAD GASKETS.I ALSO HAD SIMILAR PROBLEM AS OTHER CUSTOMERS WITH THE TURBO COOLANT HOSES, MY HOSES CRACKED LIKE GLASS, EJECTING COOLANT ALL OVER THE ENGINE AND ALTERNATOR, WHICH CAUSED SMOKE REALLY BAD ALMOST LEADING TO AN CAR CRASH BECAUSE I COULDN'T SEE ON THE HIGHWAY, WHEN I PULLED OVER ON THE SIDE OF THE ROAD THE ALTERNATOR WAS BURNING UP. I HAVE CONTACTED MANUFACTURER BMW OF NORTH AMERICA AND MY VIN NUMBER IS NOT ON THE RECALL LIST AND I HAVE THE SAME EXACT ENGINE THAT IS RECALLED(N63/F10) I AM NEEDING MY CAR ADDED TO THE RECALL LIST, THIS MISTAKE NEARLY COST ME AND MY FAMILY LIFE. APRIL 12TH, THE CAR WAS IN MOTION, IN KANSAS CITY,MO ON THE HIGHWAY 435, BIG CLOUDS OF WHITE SMOKE, ENGINE LOSS POWER, CAUSING A CAR TO ALMOST CRASH INTO THE REAR OF THE CAR. I AM NOW LOCATED IN KANSAS CITY, MO. I CAN BE CONTACTED BY EMAIL: [XXX] OR CELL: [XXX] REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC

ENGINE INFORMATION CENTER SAYS TO ADD OIL, IN BETWEEN OIL CHANGES, NUMEROUS TIMES. CAR SHUT DOWN ON ROAD AND WAS TAKEN TO A DEALER. DEALER SAYS THE ENGINE HAS SEIZED. SINCE THE VEHICLE IS JUST OVER THE WARRANTY BY MILES, PAX 500 MILES, I WAS TOLD THAT I WOULD BE RESPONSIBLE FOR THE REPAIRS. THE CAR ONLY HAS JUST OVER 50K MILES. IT WAS PURCHASED WITH 40K MILES ON IT BUT WAS PURCHASED FROM A DEALER NOT BMW. IS THERE ANYTHING THAT CAN BE DONE?

ENGINE INFORMATION CENTER SAYS TO ADD OIL, IN BETWEEN OIL CHANGES, NUMEROUS TIMES. CAR SHUT DOWN ON ROAD AND WAS TAKEN TO A DEALER. DEALER SAYS THE ENGINE HAS SEIZED. SINCE THE VEHICLE IS JUST OVER THE WARRANTY BY MILES, PAX 500 MILES, I WAS TOLD THAT I WOULD BE RESPONSIBLE FOR THE REPAIRS. THE CAR ONLY HAS JUST OVER 50K MILES. IT WAS PURCHASED WITH 40K MILES ON IT BUT WAS PURCHASED FROM A DEALER NOT BMW. IS THERE ANYTHING THAT CAN BE DONE?

THIS CAR HAS BEEN IN THE SHOP MANY TIMES SINCE I PURCHASED IT IN 2014. FIRST, IT WAS UNKNOWN ISSUES THAT RESULTED IN THE INJECTORS, SPARK PLUGS, AND BATTERY BEING REPLACED. THAT DID NOT FIX THE PROBLEM AND IT WENT BACK TO THEM SEVERAL MORE TIMES BEFORE THEY EVENTUALLY BROUGHT AN ENGINEER IN THAT DETERMINED THAT IT WAS A STRETCHED TIMING CHAIN. THIS RESULTED IN A NEW TIMING CHAIN AND ALL PARTS ASSOCIATED AT 60,000 MILES. SINCE THEN WE HAVE HAD RECALL WORK A COUPLE OF TIMES. WE HAVE HAD TO HAVE TURBO COOLANT LINES REPLACED AND WE HAD TO HAVE A NEW WATER PUMP PUT IN AT 80,000 MILES BECAUSE OURS APPARENTLY FELL APART. THE CAR NEEDS A QUART OF OIL EVERY 500-700 MILES (THIS HAS BEEN AN ISSUE SINCE THE BEGINNING BUT IT HAS PROGRESSIVELY GOTTEN WORSE) AND THE NEWEST PROBLEM IS THAT IT THREW A DRIVETRAIN MALFUNCTION ERROR DRIVING UP A HILL. THIS ERROR IS RELATED TO A COMPLETE LACK OF COMPRESSION IN CYLINDER 3. THE CAR HAS 125,000 MILES. THIS CAR SHOULD HAVE BEEN BOUGHT BACK AS A LEMON BUT BMW ALWAYS HAS SOME EXCUSE.

THIS CAR HAS BEEN IN THE SHOP MANY TIMES SINCE I PURCHASED IT IN 2014. FIRST, IT WAS UNKNOWN ISSUES THAT RESULTED IN THE INJECTORS, SPARK PLUGS, AND BATTERY BEING REPLACED. THAT DID NOT FIX THE PROBLEM AND IT WENT BACK TO THEM SEVERAL MORE TIMES BEFORE THEY EVENTUALLY BROUGHT AN ENGINEER IN THAT DETERMINED THAT IT WAS A STRETCHED TIMING CHAIN. THIS RESULTED IN A NEW TIMING CHAIN AND ALL PARTS ASSOCIATED AT 60,000 MILES. SINCE THEN WE HAVE HAD RECALL WORK A COUPLE OF TIMES. WE HAVE HAD TO HAVE TURBO COOLANT LINES REPLACED AND WE HAD TO HAVE A NEW WATER PUMP PUT IN AT 80,000 MILES BECAUSE OURS APPARENTLY FELL APART. THE CAR NEEDS A QUART OF OIL EVERY 500-700 MILES (THIS HAS BEEN AN ISSUE SINCE THE BEGINNING BUT IT HAS PROGRESSIVELY GOTTEN WORSE) AND THE NEWEST PROBLEM IS THAT IT THREW A DRIVETRAIN MALFUNCTION ERROR DRIVING UP A HILL. THIS ERROR IS RELATED TO A COMPLETE LACK OF COMPRESSION IN CYLINDER 3. THE CAR HAS 125,000 MILES. THIS CAR SHOULD HAVE BEEN BOUGHT BACK AS A LEMON BUT BMW ALWAYS HAS SOME EXCUSE.

ON JULY 19, 2019, I DROVE MY CAR 2.5 MILES FROM MY OFFICE AND PARKED THE CAR AT MY RESIDENCE. THE CAR WAS PARKED OVERNIGHT AND NEXT DAY THE CAR FAILED TO START. WHEN THE HOOD WAS OPEN THE ENGINE WAS ON FIRE OVERNIGHT WHILE THE CAR WAS PARKED, LUCKY THE FIRE WAS SELF CONTAINED AND DID NOT SPREAD TO NEARBY HOMES. I CONTACTED MR. MIKE DISCEPOLO WITH BMW NORTH AMERICA AND AFTER 30 DAYS OF INVESTIGATION HE TOLD ME THAT THE FIRE WAS BECAUSE I FAILED TO MAINTAIN MY CAR, I SEARCHED THE NET AND HIS ANSWER WAS CONSISTENT WITH ANSWERS TO OTHER BMW CARS THAT START FIRE WHILE PARKED. ABC NIGHTLINE AND OTHER TV STATIONS INVESTIGATED PARKED BMW CARS FIRE AND BMW DENY THE PROBLEM. SEE ATTACHED HTTPS://WWW.YOUTUBE.COM/WATCH?V=US56C7YQAYY HTTPS://WWW.10NEWS.COM/NEWS/TEAM-10/SAN-DIEGO-BMW-OWNERS-SAY-THEIR-USED-BMWS-SUDDENLY-CAUGHT-FIRE HTTPS://ABC7CHICAGO.COM/AUTOMOTIVE/BMW-CAR-FIRES-MORE-FIRES-REPORTED-IN-PARKED-CARS-WHILE-ENGINES-OFF/5121834/

ON JULY 19, 2019, I DROVE MY CAR 2.5 MILES FROM MY OFFICE AND PARKED THE CAR AT MY RESIDENCE. THE CAR WAS PARKED OVERNIGHT AND NEXT DAY THE CAR FAILED TO START. WHEN THE HOOD WAS OPEN THE ENGINE WAS ON FIRE OVERNIGHT WHILE THE CAR WAS PARKED, LUCKY THE FIRE WAS SELF CONTAINED AND DID NOT SPREAD TO NEARBY HOMES. I CONTACTED MR. MIKE DISCEPOLO WITH BMW NORTH AMERICA AND AFTER 30 DAYS OF INVESTIGATION HE TOLD ME THAT THE FIRE WAS BECAUSE I FAILED TO MAINTAIN MY CAR, I SEARCHED THE NET AND HIS ANSWER WAS CONSISTENT WITH ANSWERS TO OTHER BMW CARS THAT START FIRE WHILE PARKED. ABC NIGHTLINE AND OTHER TV STATIONS INVESTIGATED PARKED BMW CARS FIRE AND BMW DENY THE PROBLEM. SEE ATTACHED HTTPS://WWW.YOUTUBE.COM/WATCH?V=US56C7YQAYY HTTPS://WWW.10NEWS.COM/NEWS/TEAM-10/SAN-DIEGO-BMW-OWNERS-SAY-THEIR-USED-BMWS-SUDDENLY-CAUGHT-FIRE HTTPS://ABC7CHICAGO.COM/AUTOMOTIVE/BMW-CAR-FIRES-MORE-FIRES-REPORTED-IN-PARKED-CARS-WHILE-ENGINES-OFF/5121834/

THE ENGINE STOP WORKING FOR NO APPARENT REASON, OIL OK MAINTENANCE OK, DEALER SAID ENGINE WAS NO GOOD AND NEED TO BE REPLACED. NO EXPLANATION GIVEN!!

THE ENGINE STOP WORKING FOR NO APPARENT REASON, OIL OK MAINTENANCE OK, DEALER SAID ENGINE WAS NO GOOD AND NEED TO BE REPLACED. NO EXPLANATION GIVEN!!

DURING DRIVING ON THE STREET, I STARTED TO SMELL LIKE TOXIC BURNING LIKE RUBBER AND/OR ANTIFREEZE BURNING AND WHEN I STOP AT HOME I COULD SEE LITTLE STEAM COMING FROM THE HOOD AREA AND ALSO OIL LEAK AT THE BOTTOM OF THE ENGINE-TRANSMISSION REGION. I STOPPED DRIVING THE CAR NOW.

DURING DRIVING ON THE STREET, I STARTED TO SMELL LIKE TOXIC BURNING LIKE RUBBER AND/OR ANTIFREEZE BURNING AND WHEN I STOP AT HOME I COULD SEE LITTLE STEAM COMING FROM THE HOOD AREA AND ALSO OIL LEAK AT THE BOTTOM OF THE ENGINE-TRANSMISSION REGION. I STOPPED DRIVING THE CAR NOW.

THIS VEHICLE WHEN BEING USED HAS EXCESSIVE CONSUMPTION OF OIL AND OIL LEAKS. THIS PROBLEM CAUSE THE ENGINE, ENGINE TURBOS, VALVE STEMS AND SEALS AND OIL PAN SEALS TO GO BAD PRIOR TO NORMAL VEHICLE ENGINE/PART LIFE. THERE IS CURRENTLY A SETTLED CLASS ACTION LAWSUIT THAT REPLACES THE ENGINE AT A PERCENTAGE BASED ON MILES ON CAR AT TIME OF BAD ENGINE TEST. BUT I BELIEVE THIS IS ALSO A POSSIBLE SAFETY ISSUE AND SHOULD BE TREAT MORE LIKE A RECALL NOT A SUIT. YOU CAN VIEW MORE INFORMATION REGARDING THIS SUIT AT HTTPS://BANGCLASSSETTLEMENT.COM

THIS VEHICLE WHEN BEING USED HAS EXCESSIVE CONSUMPTION OF OIL AND OIL LEAKS. THIS PROBLEM CAUSE THE ENGINE, ENGINE TURBOS, VALVE STEMS AND SEALS AND OIL PAN SEALS TO GO BAD PRIOR TO NORMAL VEHICLE ENGINE/PART LIFE. THERE IS CURRENTLY A SETTLED CLASS ACTION LAWSUIT THAT REPLACES THE ENGINE AT A PERCENTAGE BASED ON MILES ON CAR AT TIME OF BAD ENGINE TEST. BUT I BELIEVE THIS IS ALSO A POSSIBLE SAFETY ISSUE AND SHOULD BE TREAT MORE LIKE A RECALL NOT A SUIT. YOU CAN VIEW MORE INFORMATION REGARDING THIS SUIT AT HTTPS://BANGCLASSSETTLEMENT.COM

THIS VEHICLE HAS HAD MULTIPLE RECALLS. THE LATEST ONE WAS CAMPAIGN NO. 18V-248. BMW HAS YET TO DO ANYTHING FOR MY VEHICLE, EVEN AFTER IT BURNT ITSELF TO THE GROUND AND A PORTION OF MY HOME. THEY DID NOT ADD ANY EXPLANATION OR ATTEMPT TO INVESTIGATE THIS SITUATION. IT IS STILL UNDEFINED HOW THIS VEHICLE LIT ITSELF ON FIRE AS IT WAS PARKED AND TURNED OFF SITTING IN MY GARAGE, AFTER JUST BEING DRIVEN 5-10 MINUTES BEFORE THE FIRE STARTED.

THIS VEHICLE HAS HAD MULTIPLE RECALLS. THE LATEST ONE WAS CAMPAIGN NO. 18V-248. BMW HAS YET TO DO ANYTHING FOR MY VEHICLE, EVEN AFTER IT BURNT ITSELF TO THE GROUND AND A PORTION OF MY HOME. THEY DID NOT ADD ANY EXPLANATION OR ATTEMPT TO INVESTIGATE THIS SITUATION. IT IS STILL UNDEFINED HOW THIS VEHICLE LIT ITSELF ON FIRE AS IT WAS PARKED AND TURNED OFF SITTING IN MY GARAGE, AFTER JUST BEING DRIVEN 5-10 MINUTES BEFORE THE FIRE STARTED.

ENGINE OVERHEATING,BURNING A LOT OF OIL,ALSO HAVING ISSUES WITH THE SPARK PLUG AND COILS,HAVING MISFIRES FOR THE ENGINE COMPARTMENT HEAT EXPANDING GASKETS ALLOWING OIL TO REACH SPARK PLUGS LOOSING POWERTRAIN WHILE DRIVING CAUSING CAR TO SLOW DOWN,THIS IS THE FOURTH TIME IN THE LAST 2 YEARS THAT WE HAVE THIS ISSUE,ALSO HAVING ISSUES WITH WATER COMING INTO THE RIGHT SIDE BACK SEAT UNABLE TO PINPOINT THE PLACE WHERE WATER IS COMING IN FROM.

ENGINE OVERHEATING,BURNING A LOT OF OIL,ALSO HAVING ISSUES WITH THE SPARK PLUG AND COILS,HAVING MISFIRES FOR THE ENGINE COMPARTMENT HEAT EXPANDING GASKETS ALLOWING OIL TO REACH SPARK PLUGS LOOSING POWERTRAIN WHILE DRIVING CAUSING CAR TO SLOW DOWN,THIS IS THE FOURTH TIME IN THE LAST 2 YEARS THAT WE HAVE THIS ISSUE,ALSO HAVING ISSUES WITH WATER COMING INTO THE RIGHT SIDE BACK SEAT UNABLE TO PINPOINT THE PLACE WHERE WATER IS COMING IN FROM.

VEHICLE STATIONARY FOR OVER 3 HOURS, PARKED IN A PARKING LOT (WORK LOCATION) AND BURST INTO FLAMES UNDER THE ENGINE COMPARTMENT. 8-22-18; 12:30 PM. BEAVERTON, OREGON FIRE DEPARTMENT RESPONDED AND PUT FIRE OUT. SEE FIRE DEPARTMENT REPORT

VEHICLE STATIONARY FOR OVER 3 HOURS, PARKED IN A PARKING LOT (WORK LOCATION) AND BURST INTO FLAMES UNDER THE ENGINE COMPARTMENT. 8-22-18; 12:30 PM. BEAVERTON, OREGON FIRE DEPARTMENT RESPONDED AND PUT FIRE OUT. SEE FIRE DEPARTMENT REPORT

TL* THE CONTACT OWNS A 2011 BMW 550I. THE CONTACT STATED THAT THE OIL AND DRIVE TRAIN WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO VALLEY AUTO WORLD BMW (3822 SYCAMORE DAIRY RD, FAYETTEVILLE, NC 28303, 910-864-0000) WHERE IT WAS DIAGNOSED THAT A NEW IGNITION COIL, INLET HOSE, AND RETURN HOSE WERE NEEDED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE AND STATED THAT THEY WOULD CALL THE CONTACT BACK. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

TL* THE CONTACT OWNS A 2011 BMW 550I. THE CONTACT STATED THAT THE OIL AND DRIVE TRAIN WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO VALLEY AUTO WORLD BMW (3822 SYCAMORE DAIRY RD, FAYETTEVILLE, NC 28303, 910-864-0000) WHERE IT WAS DIAGNOSED THAT A NEW IGNITION COIL, INLET HOSE, AND RETURN HOSE WERE NEEDED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE AND STATED THAT THEY WOULD CALL THE CONTACT BACK. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

TL* THE CONTACT OWNS A 2011 BMW 550I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V248000 (ENGINE AND ENGINE COOLING) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (BMW OF ANNAPOLIS, 31 OLD MILL BOTTOM RD, ANNAPOLIS, MD 21409, (410) 349-9312) WAS UNABLE TO VERIFY WHEN THE REMEDY AND PARTS WOULD BE SUPPLIED FROM THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 BMW 550I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V248000 (ENGINE AND ENGINE COOLING) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (BMW OF ANNAPOLIS, 31 OLD MILL BOTTOM RD, ANNAPOLIS, MD 21409, (410) 349-9312) WAS UNABLE TO VERIFY WHEN THE REMEDY AND PARTS WOULD BE SUPPLIED FROM THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 BMW 550I. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A SUDDEN LOSS OF POWER AND STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER (GLOBAL IMPORTS BMW, 500 INTERSTATE N PKWY, ATLANTA, GA 30339, (800) 294-1853) WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN WAS FAULTY AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND THE MANUFACTURER INDICATED THAT THERE WAS NO RECALL TO PROVIDE A SOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

TL* THE CONTACT OWNS A 2011 BMW 550I. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A SUDDEN LOSS OF POWER AND STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER (GLOBAL IMPORTS BMW, 500 INTERSTATE N PKWY, ATLANTA, GA 30339, (800) 294-1853) WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN WAS FAULTY AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND THE MANUFACTURER INDICATED THAT THERE WAS NO RECALL TO PROVIDE A SOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

THE 2011 BMW 550I HAD JUST RECENTLY BEEN PARKED AND TURNED OFF. AFTER NO MORE THAN 10 MINUTES AFTER IT WAS PARKED, IT BURST INTO FLAMES COMING FROM THE ENGINE COMPARTMENT ON THE PASSENGER SIDE. THEN VERY QUICKLY SPREAD THROUGHOUT THE ENTIRE CAR. THE CAR WAS PARKED IN AN ATTACHED GARAGE THUS NOT ONLY COMPLETELY BURNING THE CAR TO THE GROUND BUT ALSO PARTIALLY BURNING THE HOME DOWN AS WELL. RESULTING IN OVER $250,000 IN DAMAGE. THIS VEHICLE HAD ONE OF THE N63 ENGINES IN IT WHICH BMW HAD THREE VOLUNTEER RECALLS TO "CORRECT" THE FUEL INJECTOR ISSUE. 5 MONTHS PRIOR TO THE FIRE, A CERTIFIED BMW DEALERSHIP EXECUTED THE THIRD ATTEMPT AT THIS RECALL. THIS BMW WAS ALSO UNDER A FULL COVERAGE MAINTENANCE WARRANTY, THUS IT HAD ONLY BEEN TO CERTIFIED BMW SERVICE CENTERS. DURING THE LAST RECALL UNDER CAMPAIGN 0013480200 SIB 11 16 14 IN CONJUNCTION WITH SIB 11 06 14 AND 61 30 14, THE OIL LIFE MILEAGE WAS REDUCED FROM 15,000 MILES TO 10,000 MILES WITH THE BMW SERVICE CENTER EXPLAINING THAT WAS PART OF THE CAMPAIGN BMW NA REQUESTED TO SERVICE THE VEHICLES MORE FREQUENTLY. WHEN I ASKED THE BMW REPRESENTATIVE ABOUT THIS SPECIFICALLY AT THE FIRE INVESTIGATION HE SAID IT WAS DUE TO "EPA REQUIREMENTS". HAD NOTHING TO DO WITH THE KNOWN ENGINE ISSUES THAT BMW HAS BEEN ATTEMPTING TO ADDRESS SINCE 2013.

THE 2011 BMW 550I HAD JUST RECENTLY BEEN PARKED AND TURNED OFF. AFTER NO MORE THAN 10 MINUTES AFTER IT WAS PARKED, IT BURST INTO FLAMES COMING FROM THE ENGINE COMPARTMENT ON THE PASSENGER SIDE. THEN VERY QUICKLY SPREAD THROUGHOUT THE ENTIRE CAR. THE CAR WAS PARKED IN AN ATTACHED GARAGE THUS NOT ONLY COMPLETELY BURNING THE CAR TO THE GROUND BUT ALSO PARTIALLY BURNING THE HOME DOWN AS WELL. RESULTING IN OVER $250,000 IN DAMAGE. THIS VEHICLE HAD ONE OF THE N63 ENGINES IN IT WHICH BMW HAD THREE VOLUNTEER RECALLS TO "CORRECT" THE FUEL INJECTOR ISSUE. 5 MONTHS PRIOR TO THE FIRE, A CERTIFIED BMW DEALERSHIP EXECUTED THE THIRD ATTEMPT AT THIS RECALL. THIS BMW WAS ALSO UNDER A FULL COVERAGE MAINTENANCE WARRANTY, THUS IT HAD ONLY BEEN TO CERTIFIED BMW SERVICE CENTERS. DURING THE LAST RECALL UNDER CAMPAIGN 0013480200 SIB 11 16 14 IN CONJUNCTION WITH SIB 11 06 14 AND 61 30 14, THE OIL LIFE MILEAGE WAS REDUCED FROM 15,000 MILES TO 10,000 MILES WITH THE BMW SERVICE CENTER EXPLAINING THAT WAS PART OF THE CAMPAIGN BMW NA REQUESTED TO SERVICE THE VEHICLES MORE FREQUENTLY. WHEN I ASKED THE BMW REPRESENTATIVE ABOUT THIS SPECIFICALLY AT THE FIRE INVESTIGATION HE SAID IT WAS DUE TO "EPA REQUIREMENTS". HAD NOTHING TO DO WITH THE KNOWN ENGINE ISSUES THAT BMW HAS BEEN ATTEMPTING TO ADDRESS SINCE 2013.

CAR PERFORMANCE GREATLY DECREASED, THEN FAILED TURBO, FUEL SMELL, AND DRIVE TRAIN MALFUNCTION WARNING INTERMITTENTENTLY ON AND OFF, EITHER IN PARK OR IN MOTION. TOOK VEHICLE TO DEALERSHIP. BMW NORTHWEST IS CURRENTLY DENYING ANY RECALLS ARE IN PLACE AND.

CAR PERFORMANCE GREATLY DECREASED, THEN FAILED TURBO, FUEL SMELL, AND DRIVE TRAIN MALFUNCTION WARNING INTERMITTENTENTLY ON AND OFF, EITHER IN PARK OR IN MOTION. TOOK VEHICLE TO DEALERSHIP. BMW NORTHWEST IS CURRENTLY DENYING ANY RECALLS ARE IN PLACE AND.

BMW N63 CUSTOMER CARE PACKAGE: A RECALL B001314 THAT BMW REFUSES TO CALL A RECALL. IM HAVING PROBLUM WITH THE CAR BURNING OIL EVERY 200 MILES HAD FUEL INJECTORS REPLACE TWICE. CAR STILLS RUNS BAD. MY CAR ONLY HAS 84K ON IT AND I HAVE HAD SO MANY PROBLUMS OUT OF IT OIL CHANCE HAS ALWAYS BEEN ON TIME.

BMW N63 CUSTOMER CARE PACKAGE: A RECALL B001314 THAT BMW REFUSES TO CALL A RECALL. IM HAVING PROBLUM WITH THE CAR BURNING OIL EVERY 200 MILES HAD FUEL INJECTORS REPLACE TWICE. CAR STILLS RUNS BAD. MY CAR ONLY HAS 84K ON IT AND I HAVE HAD SO MANY PROBLUMS OUT OF IT OIL CHANCE HAS ALWAYS BEEN ON TIME.

DRIVETRAIN MALFUNCTION CAR LOST POWER (NO ACCELERATION) ON THE HIGHWAY SHOCK VIOLENTLY, HAPPENED 3 TIMES IN LESS THEN A YEAR CAR DOES HAVE 70K MILES BUT THIS SHOULDN'T HAPPEN.

DRIVETRAIN MALFUNCTION CAR LOST POWER (NO ACCELERATION) ON THE HIGHWAY SHOCK VIOLENTLY, HAPPENED 3 TIMES IN LESS THEN A YEAR CAR DOES HAVE 70K MILES BUT THIS SHOULDN'T HAPPEN.

TL* THE CONTACT OWNS A 2011 BMW 550I. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED EXCESSIVE OIL CONSUMPTION. THE CONTACT STATED THAT THE ENGINE OIL WARNING INDICATOR ILLUMINATED EVERY TWO WEEKS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS REPAIRED. THE TECHNICIAN DIAGNOSIS WAS NOT PROVIDED. AFTER THE VEHICLE WAS REPAIRED, THE FAILURE STILL RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.

TL* THE CONTACT OWNS A 2011 BMW 550I. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED EXCESSIVE OIL CONSUMPTION. THE CONTACT STATED THAT THE ENGINE OIL WARNING INDICATOR ILLUMINATED EVERY TWO WEEKS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS REPAIRED. THE TECHNICIAN DIAGNOSIS WAS NOT PROVIDED. AFTER THE VEHICLE WAS REPAIRED, THE FAILURE STILL RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.

I AM CURRENTLY HAVING PROBLEMS WITH MY VEHICLE AND THE LOCAL AUTHORIZED DEALER/SERVICE CENTER, I BELIEVE THEY HAVE BEEN NEGLIGENT WITH THEIR ACTIONS TO MULTIPLE PROBLEMS THAT HAVE OCCURRED, INCLUDING THE REPAIR AND INSPECTION PERTAINING TO A RECALL OF THE N63 ENGINE VEHICLES. THE VEHICLE HAS HAD MULTIPLE ISSUES IN THE PAST, INCLUDING SEVERAL "DRIVETRAIN MALFUNCTIONS" FOR WHICH I BELIEVE HAVE THE DATES AND SERVICE RECORDS THEY RELATE FUEL INJECTORS, BATTERY, PUMPS, ECT.. SINCE JANUARY 2015 I HAVE CONTACTED THE SERVICE CENTER, AUTOGERMANA BMW OF PUERTO RICO, TO REQUEST AN INSPECTION AND REPAIR OF THE VEHICLE DUE TO RECURRENT ISSUES AND CONCERNS, THE REPRESENTATIVE INITIALLY TOLD ME THAT THE DEALER HAD RECEIVED NO INFORMATION ABOUT THE "RECALL" OR SERVICE BULLETIN "B001314". IN MARCH THE VEHICLE WAS SERVICED AGAIN AND THE "RECALL" WAS INCLUDED IN THE SERVICE ORDER BUT THEY ALLEGED THAT THEY DID'T HAVE THE PARTS AVAILABLE AND THAT THEY WOULD CONTACT ME AS SOON AS THEY BECAME AVAILABLE. THE REPRESENTATIVE EVEN RECOMMENDED AGAINST EXTENDING THE VEHICLE WARRANTY FOR REPAIRS UNTIL THE VEHICLE WAS REPAIRED AND/OR INSPECTED AS IT RELATED TO THE RECALL. THE VEHICLE IS NOW PAST THE 50K MILE WARRANTY AND THE ISSUES HAVE NOT BEEN RESOLVED, AND AGAIN IT IS AT THEIR SERVICE CENTER BECAUSE OF A NEW "DRIVETRAIN MALFUNCTION". THE SERVICE REPRESENTATIVE CALLED ME AND TOLD ME THAT THEY WOULD AGAIN INSPECT THE VEHICLE TO DETERMINE IF THE MALFUNCTION HAD ANY RELATION TO THE PREVIOUS ISSUES AND /OR THE RECALL, IF IT HAS NO RELATION THEY WOULD HAVE TO BE REPAIRED WITHOUT THE WARRANTY COVERAGE. I BELIEVE THIS TO BE SYSTEMATIC NEGLIGENCE OR QUITE POSSIBLY INTENTIONAL IRRESPONSIBILITY. AT THIS POINT LEGAL ACTION IS THE NEXT LOGICAL STEP. I APPEAL TO THE NHTSA FOR RESPONSIBLE ASSISTANCE WITH THESE SERVICE ISSUES AND A RESOLUTION OF THE PROBLEMS.

I AM CURRENTLY HAVING PROBLEMS WITH MY VEHICLE AND THE LOCAL AUTHORIZED DEALER/SERVICE CENTER, I BELIEVE THEY HAVE BEEN NEGLIGENT WITH THEIR ACTIONS TO MULTIPLE PROBLEMS THAT HAVE OCCURRED, INCLUDING THE REPAIR AND INSPECTION PERTAINING TO A RECALL OF THE N63 ENGINE VEHICLES. THE VEHICLE HAS HAD MULTIPLE ISSUES IN THE PAST, INCLUDING SEVERAL "DRIVETRAIN MALFUNCTIONS" FOR WHICH I BELIEVE HAVE THE DATES AND SERVICE RECORDS THEY RELATE FUEL INJECTORS, BATTERY, PUMPS, ECT.. SINCE JANUARY 2015 I HAVE CONTACTED THE SERVICE CENTER, AUTOGERMANA BMW OF PUERTO RICO, TO REQUEST AN INSPECTION AND REPAIR OF THE VEHICLE DUE TO RECURRENT ISSUES AND CONCERNS, THE REPRESENTATIVE INITIALLY TOLD ME THAT THE DEALER HAD RECEIVED NO INFORMATION ABOUT THE "RECALL" OR SERVICE BULLETIN "B001314". IN MARCH THE VEHICLE WAS SERVICED AGAIN AND THE "RECALL" WAS INCLUDED IN THE SERVICE ORDER BUT THEY ALLEGED THAT THEY DID'T HAVE THE PARTS AVAILABLE AND THAT THEY WOULD CONTACT ME AS SOON AS THEY BECAME AVAILABLE. THE REPRESENTATIVE EVEN RECOMMENDED AGAINST EXTENDING THE VEHICLE WARRANTY FOR REPAIRS UNTIL THE VEHICLE WAS REPAIRED AND/OR INSPECTED AS IT RELATED TO THE RECALL. THE VEHICLE IS NOW PAST THE 50K MILE WARRANTY AND THE ISSUES HAVE NOT BEEN RESOLVED, AND AGAIN IT IS AT THEIR SERVICE CENTER BECAUSE OF A NEW "DRIVETRAIN MALFUNCTION". THE SERVICE REPRESENTATIVE CALLED ME AND TOLD ME THAT THEY WOULD AGAIN INSPECT THE VEHICLE TO DETERMINE IF THE MALFUNCTION HAD ANY RELATION TO THE PREVIOUS ISSUES AND /OR THE RECALL, IF IT HAS NO RELATION THEY WOULD HAVE TO BE REPAIRED WITHOUT THE WARRANTY COVERAGE. I BELIEVE THIS TO BE SYSTEMATIC NEGLIGENCE OR QUITE POSSIBLY INTENTIONAL IRRESPONSIBILITY. AT THIS POINT LEGAL ACTION IS THE NEXT LOGICAL STEP. I APPEAL TO THE NHTSA FOR RESPONSIBLE ASSISTANCE WITH THESE SERVICE ISSUES AND A RESOLUTION OF THE PROBLEMS.

HAVE TO ADD OIL EVERY 500 MILES, AND I DID NOTICE THERE'S A RECALL ON THE CAR BUT BMW DOES NOT WANT TO CALL IT A RECALL.I THINK IT MAY EFFECT CAR 5 YEARS FROM NOW, TIMING CHAIN IS NOT ALWAYS GOOD NEWS. I THINK BMW SHOULD OFFER EXTENDED WARRANTY. *TR

HAVE TO ADD OIL EVERY 500 MILES, AND I DID NOTICE THERE'S A RECALL ON THE CAR BUT BMW DOES NOT WANT TO CALL IT A RECALL.I THINK IT MAY EFFECT CAR 5 YEARS FROM NOW, TIMING CHAIN IS NOT ALWAYS GOOD NEWS. I THINK BMW SHOULD OFFER EXTENDED WARRANTY. *TR

I BOUGHT THE CAR ON MAY 6, 2015 WITH ABOUT 53K MILES ON IT. DROVE IT FOR ONLY ABOUT 45 DAYS AND WHILE DRIVING THE CAR THE DRIVETRAIN MALFUNCTION AND OTHER LIGHTS CAME ON AND THE CAR LOST POWER AND STOPPED IMMEDIATELY. AT FIRST, I THOUGHT IT WAS THE BATTERY AND HAD THE CAR JUMPED BUT THAT DIDN'T WORK. THE CARE ENGINE WAS TOTALLY DEAD, NO SOUND NO ANYTHING OTHER THAN THE ENGINE LIGHT THAT POPPED ON BEFORE IT STOPPED. I HAD PURCHASED AN EXTENDED WARRANTY FROM GWC AT THE PURCHASE OF THE CAR SO INFORMED THEM. I HAD THE CAR TOWED TO A PLACE (LMC AUTO IN NORCROSS GEORGIA) THAT GWC WAS WILLING TO PAY FOR REPAIRS. LMC SAID THE ENGINE WAS LOCKED AND NEEDED TO BE REPLACED. GWC REFUSED TO REPLACE THE ENGINE BECAUSE OF THE EXPENSE AND INSTEAD HAD LMC AUTO REPAIR THE ENGINE. NEEDLESS TO SAY, LMC IS STILL REPAIRING THE ENGINE ALMOST 5MONTHS LATER. I HAD CALLED GOVERNOR'S OFFICE OF CONSUMER PROTECTION, [XXX], ETC.. TRYING TO GET HELP WITH GETTING THE CAR FIXED. WHEN I TALKED TO BMW OF NORTH AMERICA THEY SAID THEY WARRANTY IS UP AT 50K MILES SO THEY CANNOT COMMIT TO DO ANYTHING. I AM AT MY WITS END AND THE CAR STILL DOES NOT SEEM TO BE ANY CLOSER TO GETTING FIXED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I BOUGHT THE CAR ON MAY 6, 2015 WITH ABOUT 53K MILES ON IT. DROVE IT FOR ONLY ABOUT 45 DAYS AND WHILE DRIVING THE CAR THE DRIVETRAIN MALFUNCTION AND OTHER LIGHTS CAME ON AND THE CAR LOST POWER AND STOPPED IMMEDIATELY. AT FIRST, I THOUGHT IT WAS THE BATTERY AND HAD THE CAR JUMPED BUT THAT DIDN'T WORK. THE CARE ENGINE WAS TOTALLY DEAD, NO SOUND NO ANYTHING OTHER THAN THE ENGINE LIGHT THAT POPPED ON BEFORE IT STOPPED. I HAD PURCHASED AN EXTENDED WARRANTY FROM GWC AT THE PURCHASE OF THE CAR SO INFORMED THEM. I HAD THE CAR TOWED TO A PLACE (LMC AUTO IN NORCROSS GEORGIA) THAT GWC WAS WILLING TO PAY FOR REPAIRS. LMC SAID THE ENGINE WAS LOCKED AND NEEDED TO BE REPLACED. GWC REFUSED TO REPLACE THE ENGINE BECAUSE OF THE EXPENSE AND INSTEAD HAD LMC AUTO REPAIR THE ENGINE. NEEDLESS TO SAY, LMC IS STILL REPAIRING THE ENGINE ALMOST 5MONTHS LATER. I HAD CALLED GOVERNOR'S OFFICE OF CONSUMER PROTECTION, [XXX], ETC.. TRYING TO GET HELP WITH GETTING THE CAR FIXED. WHEN I TALKED TO BMW OF NORTH AMERICA THEY SAID THEY WARRANTY IS UP AT 50K MILES SO THEY CANNOT COMMIT TO DO ANYTHING. I AM AT MY WITS END AND THE CAR STILL DOES NOT SEEM TO BE ANY CLOSER TO GETTING FIXED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I WAS DRIVING MY CAR AND ALL OF A SUDDEN THE ENTIRE CAR STARTED SHAKING. I GET MULTIPLE ENGINE MALFUNCTION LIGHTS AND THEN GET A "REDUCED POWER" ALERT ON MY DASHBOARD. THE CAR GOES INTO "LIMP-MODE", WHICH MEANS IT'S INCAPABLE OF GOING PAST 40-45 MPH AND GOING ANYTHING ABOVE 25 RESULTS IN VIOLENT SHAKING OF THE CAR. ALSO AT RED LIGHTS, THE ENTIRE CAR VIBRATES. THE FAULT WAS DETERMINED TO BE THE FUEL INJECTORS IN THE ENGINE, HOWEVER I ALREADY KNEW THAT BY SIMPLY LOOKING UP THE SYMPTOMS. THOUSANDS OF BMW 5-SERIES MADE BETWEEN 2011-2012 HAVE THIS ISSUE, YET BMW IS NOT RECALLING THEM, BUT RATHER FIXING THEM ON A ONE-BY-ONE BASIS. IF SOMEONE IS OUT OF WARRANTY, LIKE ME, THEY ARE THEN CHARGING NEARLY $6,000 FOR A FAULT THAT AFFECTS OVER 50% OF 2011 BMW 550I'S MADE! BMW FORUMS EVERYWHERE TALK ABOUT THIS PROBLEM AND AS CARS MADE IN 2011 START RUNNING OUT OF THEIR WARRANTY IN LATE 2014, EARLY 2015, MORE AND MORE OF THEM WILL START SHOWING SYMPTOMS AND CONSUMERS WILL BE FORCED TO SHELL OUT THOUSANDS OF DOLLARS FOR A FIX BMW SHOULD HAVE ADDRESSED IN A MANDATORY RECALL. *TR

I WAS DRIVING MY CAR AND ALL OF A SUDDEN THE ENTIRE CAR STARTED SHAKING. I GET MULTIPLE ENGINE MALFUNCTION LIGHTS AND THEN GET A "REDUCED POWER" ALERT ON MY DASHBOARD. THE CAR GOES INTO "LIMP-MODE", WHICH MEANS IT'S INCAPABLE OF GOING PAST 40-45 MPH AND GOING ANYTHING ABOVE 25 RESULTS IN VIOLENT SHAKING OF THE CAR. ALSO AT RED LIGHTS, THE ENTIRE CAR VIBRATES. THE FAULT WAS DETERMINED TO BE THE FUEL INJECTORS IN THE ENGINE, HOWEVER I ALREADY KNEW THAT BY SIMPLY LOOKING UP THE SYMPTOMS. THOUSANDS OF BMW 5-SERIES MADE BETWEEN 2011-2012 HAVE THIS ISSUE, YET BMW IS NOT RECALLING THEM, BUT RATHER FIXING THEM ON A ONE-BY-ONE BASIS. IF SOMEONE IS OUT OF WARRANTY, LIKE ME, THEY ARE THEN CHARGING NEARLY $6,000 FOR A FAULT THAT AFFECTS OVER 50% OF 2011 BMW 550I'S MADE! BMW FORUMS EVERYWHERE TALK ABOUT THIS PROBLEM AND AS CARS MADE IN 2011 START RUNNING OUT OF THEIR WARRANTY IN LATE 2014, EARLY 2015, MORE AND MORE OF THEM WILL START SHOWING SYMPTOMS AND CONSUMERS WILL BE FORCED TO SHELL OUT THOUSANDS OF DOLLARS FOR A FIX BMW SHOULD HAVE ADDRESSED IN A MANDATORY RECALL. *TR

ADD OIL LIGHT CAME ON APPROXIMATELY EVERY 4000-5000 MILES STARTING AT 5000 MILES. OIL LEAKED ONTO GARAGE FLOOR. BMW DEALERSHIP REPEATEDLY CLAIMED THERE WAS NOTHING WRONG. AROUND 25,000 THEY TOLD ME THAT THE MANUFACTURER HAD ISSUED A DATA SHEET SAYING THEY WERE CHANGING THE MAXIMUM OIL FILL CAPACITY. THE DEALER RESET THE OIL SENSOR AND ADDED MORE OIL. AT APPROXIMATELY 30,000 MILES THE TURBOS FAILED AND WERE REPLACED BY THE DEALERSHIP UNDER WARRANTY. AT 32,000 MILES THE VACUUM PUMP FAILED AND WAS REPLACED BY THE DEALERSHIP UNDER WARRANTY. WHEN THE VACUUM PUMP FAILED, THE CAR HAD A HORRENDOUS BURNING OIL SMELL AND THE BRAKES WERE VERY SPONGY. THE DEALERSHIP ADVISED NOT TO DRIVE THE CAR AND IT HAD TO BE TOWED. THESE FAILURES AND REPAIRS COULD HAVE BEEN AVOIDED IF BMW HAD TAKEN MY COMPLAINTS SERIOUSLY ABOUT THE OIL PROBLEM AND, IN MY OPINION, ENGINE DEFECTS AT 5,000 MILES WHEN I FIRST COMPLAINED. BMW REFUSES TO ISSUE AN EXTENDED WARRANTY ON THE ENGINE DESPITE THE FACT THAT IT HAS HAD TWO SERIOUS PROBLEMS THAT STARTED AT 5000 MILES. *TR

ADD OIL LIGHT CAME ON APPROXIMATELY EVERY 4000-5000 MILES STARTING AT 5000 MILES. OIL LEAKED ONTO GARAGE FLOOR. BMW DEALERSHIP REPEATEDLY CLAIMED THERE WAS NOTHING WRONG. AROUND 25,000 THEY TOLD ME THAT THE MANUFACTURER HAD ISSUED A DATA SHEET SAYING THEY WERE CHANGING THE MAXIMUM OIL FILL CAPACITY. THE DEALER RESET THE OIL SENSOR AND ADDED MORE OIL. AT APPROXIMATELY 30,000 MILES THE TURBOS FAILED AND WERE REPLACED BY THE DEALERSHIP UNDER WARRANTY. AT 32,000 MILES THE VACUUM PUMP FAILED AND WAS REPLACED BY THE DEALERSHIP UNDER WARRANTY. WHEN THE VACUUM PUMP FAILED, THE CAR HAD A HORRENDOUS BURNING OIL SMELL AND THE BRAKES WERE VERY SPONGY. THE DEALERSHIP ADVISED NOT TO DRIVE THE CAR AND IT HAD TO BE TOWED. THESE FAILURES AND REPAIRS COULD HAVE BEEN AVOIDED IF BMW HAD TAKEN MY COMPLAINTS SERIOUSLY ABOUT THE OIL PROBLEM AND, IN MY OPINION, ENGINE DEFECTS AT 5,000 MILES WHEN I FIRST COMPLAINED. BMW REFUSES TO ISSUE AN EXTENDED WARRANTY ON THE ENGINE DESPITE THE FACT THAT IT HAS HAD TWO SERIOUS PROBLEMS THAT STARTED AT 5000 MILES. *TR

I HAVE PREPARED A PDF DOCUMENT THAT I WOULD LIKE TO SUBMIT AS WELL. I CAN SUPPLY IT AT ANY TIME. HERE IS THE SHORT VERSION. 10/17/13: I HAVE THE FAMILY COME WITH ME FOR A RIDE AND THEN THE VEHICLE BEGINS TO MALFUNCTIONS AND THE CHECK ENGINE LIGHT COMES BACK ON. THE VEHICLE IS STRUGGLING TO EVEN DRIVE AT THIS POINT AND I AM ON THE FREEWAY TRYING TO MAKE IT TO AN EXIT. THE HESITATION BECOMES WORSE AND WORSE I START TO FEAR THAT I MAY BECOME STRANDED ON A BUSY ROADWAY. I MAKE IT OFF THE EXIT AND HOME. 10/18/13: (D/O VEHICLE MILEAGE: 29,375) I TAKE THE VEHICLE TO CONCORD BMW FOR INSPECTION; [XXX] IS THE SERVICE CONSULTANT AT BMW OF CONCORD. 10/19/13: (P/U VEHICLE MILEAGE: 29,379) [XXX] TELEPHONES ME TO INFORM ME THAT IT WAS A QUICK FIX AND THE VEHICLE WAS READY TO BE PICKED UP. I COME TO SIGN FOR THE VEHICLE AND RELEASE THE RENTAL. NOT EVEN 10 MINUTES AFTER I AM IN POSSESSION OF THE VEHICLE IT MALFUNCTIONS IDENTICALLY AGAIN. I CALL BACK TO TELL THEM I AM DROPPING IT OFF, ONCE AGAIN. RETURNED THE VEHICLE WITH (D/O 29,392 MILES) 10/20/13: CONTINUED... 10/21/13: CONTINUED... 10/22/13: CONTINUED... 10/23/13: CONTINUED... 10/24/13: CONTINUED.... 10/25/13: CONTINUED... 10/26/13: CONTINUED... 10/27/13: CONTINUED... 10/28/13: CONTINUED... 10/29/13: CONTINUED... 10/30/13: CONTINUED... 10/31/13: CONTINUED... INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I HAVE PREPARED A PDF DOCUMENT THAT I WOULD LIKE TO SUBMIT AS WELL. I CAN SUPPLY IT AT ANY TIME. HERE IS THE SHORT VERSION. 10/17/13: I HAVE THE FAMILY COME WITH ME FOR A RIDE AND THEN THE VEHICLE BEGINS TO MALFUNCTIONS AND THE CHECK ENGINE LIGHT COMES BACK ON. THE VEHICLE IS STRUGGLING TO EVEN DRIVE AT THIS POINT AND I AM ON THE FREEWAY TRYING TO MAKE IT TO AN EXIT. THE HESITATION BECOMES WORSE AND WORSE I START TO FEAR THAT I MAY BECOME STRANDED ON A BUSY ROADWAY. I MAKE IT OFF THE EXIT AND HOME. 10/18/13: (D/O VEHICLE MILEAGE: 29,375) I TAKE THE VEHICLE TO CONCORD BMW FOR INSPECTION; [XXX] IS THE SERVICE CONSULTANT AT BMW OF CONCORD. 10/19/13: (P/U VEHICLE MILEAGE: 29,379) [XXX] TELEPHONES ME TO INFORM ME THAT IT WAS A QUICK FIX AND THE VEHICLE WAS READY TO BE PICKED UP. I COME TO SIGN FOR THE VEHICLE AND RELEASE THE RENTAL. NOT EVEN 10 MINUTES AFTER I AM IN POSSESSION OF THE VEHICLE IT MALFUNCTIONS IDENTICALLY AGAIN. I CALL BACK TO TELL THEM I AM DROPPING IT OFF, ONCE AGAIN. RETURNED THE VEHICLE WITH (D/O 29,392 MILES) 10/20/13: CONTINUED... 10/21/13: CONTINUED... 10/22/13: CONTINUED... 10/23/13: CONTINUED... 10/24/13: CONTINUED.... 10/25/13: CONTINUED... 10/26/13: CONTINUED... 10/27/13: CONTINUED... 10/28/13: CONTINUED... 10/29/13: CONTINUED... 10/30/13: CONTINUED... 10/31/13: CONTINUED... INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR