16
Complaints
0
Crashes
0
Fires
0
Deaths

This Problem Across All Years

All Latches/locks/linkages Complaints

Showing 16 of 16
Apr 5, 2023 30,000 mi

The contact owns a 2007 BMW 750I. The contact stated that the front driver’s side door failed to close correctly. The contact stated that no warning light was illuminated. The vehicle was taken to the dealer who stated that the battery was causing the failure. The battery had been replaced at least three times. The contact stated that she took the vehicle back several times and the failure was finally diagnosed as a malfunctioning door latch. The contact stated that the door handle and latch needed to be replaced. The vehicle was not repaired. The contact inquired about a recall for the door and was informed that the vehicle was not included in NHTSA Campaign Number: 17V328000 (Latches/Locks/Linkages). The manufacturer was notified of the failure and referred the contact back to the dealer for assistance. The approximate failure mileage was 30,000.

Apr 5, 2023 30,000 mi

The contact owns a 2007 BMW 750I. The contact stated that the front driver’s side door failed to close correctly. The contact stated that no warning light was illuminated. The vehicle was taken to the dealer who stated that the battery was causing the failure. The battery had been replaced at least three times. The contact stated that she took the vehicle back several times and the failure was finally diagnosed as a malfunctioning door latch. The contact stated that the door handle and latch needed to be replaced. The vehicle was not repaired. The contact inquired about a recall for the door and was informed that the vehicle was not included in NHTSA Campaign Number: 17V328000 (Latches/Locks/Linkages). The manufacturer was notified of the failure and referred the contact back to the dealer for assistance. The approximate failure mileage was 30,000.

Jan 27, 2023 56,000 mi

The contact owns a 2007 BMW 750I. The contact stated that while driving, the door failed to close securely. The contact stated that the door was latched but failed to remain closed. The vehicle was taken to the dealer where it was diagnosed that the battery needed to be replaced. The vehicle was repaired; however, the failure recurred. No warning light was illuminated. The vehicle was not re-repaired. The contact referenced NHTSA Campaign Number: 17V328000 (Latches/Locks/Linkages). The manufacture was notified of the failure and the contact was informed that the vehicle was not under warranty, and the VIN was not included in a recall for the failure. The failure mileage was approximately 56,000.

Jan 27, 2023 56,000 mi

The contact owns a 2007 BMW 750I. The contact stated that while driving, the door failed to close securely. The contact stated that the door was latched but failed to remain closed. The vehicle was taken to the dealer where it was diagnosed that the battery needed to be replaced. The vehicle was repaired; however, the failure recurred. No warning light was illuminated. The vehicle was not re-repaired. The contact referenced NHTSA Campaign Number: 17V328000 (Latches/Locks/Linkages). The manufacture was notified of the failure and the contact was informed that the vehicle was not under warranty, and the VIN was not included in a recall for the failure. The failure mileage was approximately 56,000.

Dec 28, 2016 76,000 mi

TL* THE CONTACT OWNS A 2007 BMW 750I. WHILE DRIVING 35 MPH, THE DRIVER SIDE DOOR FAILED AND OPENED WITHOUT WARNING. THE VEHICLE WAS DIAGNOSED THAT THE DOOR LATCH PAWL SPRINGS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V504000 (DOOR LATCH). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 76,000.

Dec 28, 2016 76,000 mi

TL* THE CONTACT OWNS A 2007 BMW 750I. WHILE DRIVING 35 MPH, THE DRIVER SIDE DOOR FAILED AND OPENED WITHOUT WARNING. THE VEHICLE WAS DIAGNOSED THAT THE DOOR LATCH PAWL SPRINGS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V504000 (DOOR LATCH). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 76,000.

May 23, 2016 143,000 mi

TL* THE CONTACT OWNS A 2007 BMW 750I. WHILE DRIVING APPROXIMATELY 55 MPH, THE FRONT DRIVER SIDE DOOR OPENED INDEPENDENTLY. THE DOOR FAILED TO LATCH AND BECAME INOPERABLE. THE CONTACT HELD THE DOOR CLOSED FOR THE DURATION OF THE RIDE. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT THE ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE FAILURE LISTED IN NHTSA CAMPAIGN NUMBER: 12V504000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 143,000. ...UPDATED 06/30/16 *BF

May 23, 2016 143,000 mi

TL* THE CONTACT OWNS A 2007 BMW 750I. WHILE DRIVING APPROXIMATELY 55 MPH, THE FRONT DRIVER SIDE DOOR OPENED INDEPENDENTLY. THE DOOR FAILED TO LATCH AND BECAME INOPERABLE. THE CONTACT HELD THE DOOR CLOSED FOR THE DURATION OF THE RIDE. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT THE ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE FAILURE LISTED IN NHTSA CAMPAIGN NUMBER: 12V504000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 143,000. ...UPDATED 06/30/16 *BF

Jun 3, 2015 35,000 mi

TL* THE CONTACT OWNS A 2007 BMW 750I. WHILE MAKING A TURN AT 10 MPH, THE REAR DRIVER SIDE DOOR INDEPENDENTLY OPENED. IN ADDITION, THE DOOR OPEN WAS DISPLAYED ACROSS THE MESSAGE BOARD AND THE SOFT CLOSE DOOR OPTION FUNCTIONED INTERMITTENTLY. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V504000 (LATCHES/LOCKS/LINKAGES). THE FAILURE MILEAGE WAS 35,000. UPDATED 8/31/15*CN

Jun 3, 2015 35,000 mi

TL* THE CONTACT OWNS A 2007 BMW 750I. WHILE MAKING A TURN AT 10 MPH, THE REAR DRIVER SIDE DOOR INDEPENDENTLY OPENED. IN ADDITION, THE DOOR OPEN WAS DISPLAYED ACROSS THE MESSAGE BOARD AND THE SOFT CLOSE DOOR OPTION FUNCTIONED INTERMITTENTLY. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V504000 (LATCHES/LOCKS/LINKAGES). THE FAILURE MILEAGE WAS 35,000. UPDATED 8/31/15*CN

Apr 10, 2014 73,000 mi

THE CONTACT OWNS A 2007 BMW 750I. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE DRIVER'S SIDE DOOR ERRONEOUSLY BECAME UNLOCKED AND OPENED INDEPENDENTLY. THE CONTACT ALSO STATED THAT THE "SOFT CLOSE" FEATURE ON THE DRIVER'S SIDE DOOR WOULD INTERMITTENTLY MALFUNCTION, CAUSING THE DOOR TO REMAIN OPEN AND NOT CLOSE. THE CONTACT HAD THE LATCH REPLACED AND CONTINUED TO HAVE THE SAME PROBLEM. THE MANUFACTURER INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 12V504000 (LATCHES/LOCKS/LINKAGES). THE CONTACT INDICATED THAT THE VEHICLE EXHIBITED THE SAME DEFECT THAT WAS LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 73,000. *TR

Apr 10, 2014 73,000 mi

THE CONTACT OWNS A 2007 BMW 750I. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE DRIVER'S SIDE DOOR ERRONEOUSLY BECAME UNLOCKED AND OPENED INDEPENDENTLY. THE CONTACT ALSO STATED THAT THE "SOFT CLOSE" FEATURE ON THE DRIVER'S SIDE DOOR WOULD INTERMITTENTLY MALFUNCTION, CAUSING THE DOOR TO REMAIN OPEN AND NOT CLOSE. THE CONTACT HAD THE LATCH REPLACED AND CONTINUED TO HAVE THE SAME PROBLEM. THE MANUFACTURER INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 12V504000 (LATCHES/LOCKS/LINKAGES). THE CONTACT INDICATED THAT THE VEHICLE EXHIBITED THE SAME DEFECT THAT WAS LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 73,000. *TR

Feb 25, 2014 100,000 mi

TL* THE CONTACT OWNS A 2007 BMW 750I. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE DRIVER'S SIDE DOOR ERRONEOUSLY BECAME UNLOCKED AND OPENED INDEPENDENTLY. THE CONTACT ALSO STATED THAT THE "SOFT CLOSE" FEATURE ON THE DRIVER'S SIDE DOOR WOULD INTERMITTENTLY MALFUNCTION, CAUSING THE DOOR TO REMAIN OPEN AND NOT CLOSE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 12V504000 (LATCHES/LOCKS/LINKAGES). THE CONTACT INDICATED THAT THE VEHICLE EXHIBITED THE SAME DEFECT THAT WAS LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 100,000.

Feb 25, 2014 100,000 mi

TL* THE CONTACT OWNS A 2007 BMW 750I. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE DRIVER'S SIDE DOOR ERRONEOUSLY BECAME UNLOCKED AND OPENED INDEPENDENTLY. THE CONTACT ALSO STATED THAT THE "SOFT CLOSE" FEATURE ON THE DRIVER'S SIDE DOOR WOULD INTERMITTENTLY MALFUNCTION, CAUSING THE DOOR TO REMAIN OPEN AND NOT CLOSE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 12V504000 (LATCHES/LOCKS/LINKAGES). THE CONTACT INDICATED THAT THE VEHICLE EXHIBITED THE SAME DEFECT THAT WAS LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 100,000.

Mar 26, 2013 55,900 mi

TL* THE CONTACT OWNS A 2007 BMW 750I. THE CONTACT STATED THAT THE PASSENGER FRONT DOOR OPENED INADVERTENTLY WHILE DRIVING 40 MPH. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 12V504000 (LATCHES/ LOCKS/ LINKAGES). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 55,900.

Mar 26, 2013 55,900 mi

TL* THE CONTACT OWNS A 2007 BMW 750I. THE CONTACT STATED THAT THE PASSENGER FRONT DOOR OPENED INADVERTENTLY WHILE DRIVING 40 MPH. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 12V504000 (LATCHES/ LOCKS/ LINKAGES). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 55,900.