2022 BMW IX Electrical System Problems

Continually get a power loss error while driving and accelerating. Took to BMW dealership and not able to clear error after having the car for a over month.

Drivetrain malfunction , vehicle would not accelerate properly

Power loss, dash went black and loss of drive power. This failure has occurred twice and I more fully documented each failure to BMW. When was the last time this occurred? August 28th 2. GPS error, vehicle speed limit showed 25 under all conditions while actual speed showed correctly. When was the last time this occurred? Early August 3. Side collision system failures. Either fails entirely and indicates no vehicles on either side or will randomly indicate the presence of vehicles when they are not there. Other times it will function correctly. This has happened multiple times now. When was the last time this occurred? October 7th 4. Driver assistance errors pop as a multiple page error on the infotainment for no apparent reason a. On 217 an error message was displayed on the screen and heads up display saying Driver Assistance Limited. The message was longer but that’s all I could read driving in traffic. Conditions could not be more ideal and literally just left service with a freshly washed vehicle so not sure what the failure could be. I think this message is meant to occur if the cameras aren’t working or are obstructed by dirt, extreme weather etc. This message will display if the system has anything that prevents parameters from being met, this is something that will come up from time to time. 5. Assisted driving turned itself on and set a speed of 37 MPH When was the last time this occurred? August 5th 6. Automatic window stopped working despite the activation point still showing setup and active. Checked settings and tried it a few times and it just stopped working but settings look correct. It had previously been working. When was the last time this occurred? In the last week. 7. BMW assistant failures on about 3 of 4 commands. Only the mic button will activate the assistant as the voice activation stopped working. Making calls, navigation, turning off steering wheel heat, turning on massage seat all failed 1-3

I was traveling on 6/12 at approximately 4:30 AM at around 65 MPH when I received a warning message something to the effect of “emergency system malfunction - vehicle will now stop”. I lost all throttle and the vehicle slowed to a stop. Due to the lack of other vehicles present at the time, I was able to get to the side of the road before the vehicle completely stopped. I restarted the vehicle and it seemed to operate normally, but I took the vehicle to the service center to diagnose the problem because it could have caused a serious accident in heavier traffic. When I checked the vehicle in, the service advisor stated that it seemed like a serious issue and they would want to get BMW involved directly, but when they had it “ready” for me two days later, all they had done is attempt to pull trouble codes and couldn’t tell me if it was safe to drive or not. They did provide me a loaner at the time and I have attempted to get the dealership to diagnose this issue, but to date they have not provided me with any information about it after having the vehicle for about one week. I contacted BMW North America Customer Relations and explained the problems with the dealership and asked about the mechanical failure and whether I should be concerned/take it to another dealership/etc. They stated that they don’t get involved with the dealership service departments and were generally unhelpful. I stressed that this could be a serious safety issue, but I didn’t get the sense they were interested in getting to the bottom of what happened and whether it was in fact a serious safety issue.

It took them 6 weeks to replace the battery component that was part of the recall. My car was unable to be driven during this timeframe. Under my state lemon laws I am eligible for a car buyback from BMW as it was out of service over 30 days. I registered a request for this through BMW corporate and it was denied by them.

The contact owns a 2022 BMW IX. The contact received notification of NHTSA Campaign Number: 22V541000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated the battery power capacity had decreased. Additionally, the contact noticed a burning odor inside the vehicle. There was no warning light illuminated. The local dealer was contacted. The vehicle was not diagnosed nor repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was offered. The failure mileage was approximately 3,900. VIN tool confirms parts not available.

Mileage: 3,900

The contact owns a 2022 BMW IX. The contact stated that three weeks after purchasing the vehicle, he was informed by the dealer that the vehicle was included in NHTSA Campaign Number: 22V541000 (Electrical System) and that parts to do the recall repair was unavailable. The vehicle was towed to the dealer and remained in their possession. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2022 BMW IX. The contact stated that under certain circumstances, while driving approximately 65 MPH, the automatic safety feature indicated a false emergency stop. The contact stated that while at a stop light, the vehicle made a false detection and the Interrupted Assisted Driving warning light illuminated indicating that the contact’s hands were not on the steering wheel; however, the contact stated that his hands were positioned at the bottom of the steering wheel. The contact then stated that he had to increase acceleration to override the system when the vehicle then engaged the automatic braking system. The contact stated that he navigated the vehicle off the road to shut off the engine. The contact then stated that he was able to reboot the system and took the vehicle to the dealer where the assisted plus was disengaged, and the contact was advised to call the NHTSA Hotline. The contact stated that the dealer was not equipped to diagnose the vehicle. The manufacturer was not notified of the failure. The failure mileage was approximately 1,000.

Mileage: 1,000

Cruise control malfunction. Multiple times brining you to dealership.

I ordered BMW ix50 in 10/1/21, got delivered on 05/20/22. Only after 39 days on 06/08/22 and about 1000 miles BMW stopped running and I called BMW roadside assistance to take to the dealership. The car was “fixed” and picked-up back from the dealership on 07/06/22. The reason was given from Gwinnett dealer that “software upgrade” needed and “was fixed”. Again on 7/15 evening when I was coming after getting battery 80% charged, I was driving and the car suddenly died while in motion. I tried to restart the engine but I couldn’t start the engine. Left side hazard light also stopped blinking. (Videos available) I could have died by the traffic in this scenario. Many people can be easily at high risk due to this unmanageable BMW problem and can even die. BMW dealer text me on 07/19/22 that “BMW has let us know that they want us to replace the Electronic Memory Module on your vehicle. That part is coming in from Germany. As of today there is not an estimate for when the part should come in.” So, do BMW knows what is actually wrong and how long it will take it fix brand new BMW ix EV? This is the story of the famous German carmaker. (1) Why car was released on 07/6/22 when “fix” was not done right? (2) How the brand new car engine die suddenly while in motion? (2) Do BMW understand the risk factor of these kind of incidents? (3) Why BMW introduced ix-50 EV model in USA market when the car is complete disaster? (4) Both the times of breakdown, we do not have a loaner’s car, even after spending $110,000! I felt that I became guinea pig for the inefficiency and lake of expertly of BMW in EV. My friends and everyone trust in BMW is shaky. I booked ix last year, because we trusted BMW, we were thrilled, and this supposed to be gift for our someone. Bad performance on ix EV can is not good for already declining sales of regular BMW products and EVs.