18
Complaints
10
Crashes
0
Fires
0
Deaths
!

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Unknown Or Other Complaints

Showing 18 of 18
Oct 6, 2025 Crash

Incident Date: August 20, 2025
Vehicle: BMW iX (2023 BMW iX XDrive 50 VIN - [XXX] ) On August 20, 2025, I was driving my BMW iX during heavy rain when the vehicle suddenly lost control and hydroplaned. Despite my efforts to steer and brake carefully, the vehicle skidded and hit the divider three times. Shockingly, none of the airbags deployed during the impact. I have experienced repeated traction and stability issues with this vehicle during rainy conditions, even while driving at low speeds. Both my husband and I have noticed that the car tends to hydroplane and lose grip on wet roads much more easily than other vehicles we have driven. I am very concerned that the BMW iX may have a serious design or safety flaw affecting its handling and stability in wet weather, as well as a potential defect with the airbag deployment system. I strongly urge BMW and the NHTSA to investigate this issue to prevent future accidents and ensure consumer safety. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Oct 6, 2025 Crash

Incident Date: August 20, 2025
Vehicle: BMW iX (2023 BMW iX XDrive 50 VIN - [XXX] ) On August 20, 2025, I was driving my BMW iX during heavy rain when the vehicle suddenly lost control and hydroplaned. Despite my efforts to steer and brake carefully, the vehicle skidded and hit the divider three times. Shockingly, none of the airbags deployed during the impact. I have experienced repeated traction and stability issues with this vehicle during rainy conditions, even while driving at low speeds. Both my husband and I have noticed that the car tends to hydroplane and lose grip on wet roads much more easily than other vehicles we have driven. I am very concerned that the BMW iX may have a serious design or safety flaw affecting its handling and stability in wet weather, as well as a potential defect with the airbag deployment system. I strongly urge BMW and the NHTSA to investigate this issue to prevent future accidents and ensure consumer safety. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Sep 24, 2025 Crash

2023 BMWiX with sudden acceleration issue upon parking. Vehicle has been subject to recall for unintended activation of cruise control upon parking and a software update was supposedly issued by BMW and yet this occurred to me today causing front end collision and lots of damage to my car. Not hurt nor were others but certainly could have been.

Sep 24, 2025 Crash

2023 BMWiX with sudden acceleration issue upon parking. Vehicle has been subject to recall for unintended activation of cruise control upon parking and a software update was supposedly issued by BMW and yet this occurred to me today causing front end collision and lots of damage to my car. Not hurt nor were others but certainly could have been.

Jun 12, 2024 Crash

I was driving a 2023 BMW iX and attempting to park in front of a retail store in a strip mall parking lot. I was gently pressing the brake while trying to park in a space on the right. Then, suddenly, my car accelerated forward at high speed, crashing into the store's entrance door. This is clearly a case of sudden unintended acceleration.

Jun 12, 2024 Crash

I was driving a 2023 BMW iX and attempting to park in front of a retail store in a strip mall parking lot. I was gently pressing the brake while trying to park in a space on the right. Then, suddenly, my car accelerated forward at high speed, crashing into the store's entrance door. This is clearly a case of sudden unintended acceleration.

Mar 9, 2024

The car has a feature where the side view mirrors fold up when parked. Occasionally when unlocking and starting the car the driver side mirrors don’t fold out, and can’t be manually over ridden. This isn’t noticed till already driving and creates a safety hazard when switching lanes.

Mar 9, 2024

The car has a feature where the side view mirrors fold up when parked. Occasionally when unlocking and starting the car the driver side mirrors don’t fold out, and can’t be manually over ridden. This isn’t noticed till already driving and creates a safety hazard when switching lanes.

Jan 26, 2024

The vehicle drivetrain failed and would not allow the driver to change gear, either to drive forward or backward. The vehicle engine was still on. The vehicle computer system generated the following message on the dashboard: "Drive carefully. Drivetrain fault. Have the problem checked by the nearest service center. Contact service center." There was an option to "Close message" at the bottom of the screen. The vehicle was stalled in the middle of the street. It took almost 30 minutes before the gear box inside the vehicle could be manipulated and shifted to drive, neutral, and reverse. The vehicle was towed away to the dealer. The mechanics at the dealership reported that there were metal debris in the rear motor that needed to be cleaned. New brushes were installed. I remained concerned about my safety and the safety of other drivers of similar models.

Jan 26, 2024

The vehicle drivetrain failed and would not allow the driver to change gear, either to drive forward or backward. The vehicle engine was still on. The vehicle computer system generated the following message on the dashboard: "Drive carefully. Drivetrain fault. Have the problem checked by the nearest service center. Contact service center." There was an option to "Close message" at the bottom of the screen. The vehicle was stalled in the middle of the street. It took almost 30 minutes before the gear box inside the vehicle could be manipulated and shifted to drive, neutral, and reverse. The vehicle was towed away to the dealer. The mechanics at the dealership reported that there were metal debris in the rear motor that needed to be cleaned. New brushes were installed. I remained concerned about my safety and the safety of other drivers of similar models.

Aug 13, 2023 Crash

I had an accident at a school pickup line. The car was on B mode completely stopped and it lurched forward all of sudden unfortunately at the exact moment when a girl was putting her backpack into her mother's car's trunk. Our IX hit the girl and the two cars parked in front of us. She was severely injured. Her mother repoerted some injury later.

Aug 13, 2023 Crash

I had an accident at a school pickup line. The car was on B mode completely stopped and it lurched forward all of sudden unfortunately at the exact moment when a girl was putting her backpack into her mother's car's trunk. Our IX hit the girl and the two cars parked in front of us. She was severely injured. Her mother repoerted some injury later.

Jun 4, 2023

I just purchased a 2023 BMW iX xDrive50 and have identified a safety hazard. The car has a feature that automatically locks or unlocks the vehicle when approaching or leaving the vehicle with a key. There have been two occasions, when I had just put my toddler in his car seat, that the doors locked when I shut the door. My purse with key and phone were also inside the car. The car locked because the second keyholder, my partner, was leaving our home at the same time and had the second key on him. I had no way to unlock the car and get to my son. Fortunately, I was able to flag down my partner both times before he drove off. I find this to be quite dangerous as I would have had no way to get my son out of the locked car easily or call for help if he had driven off. I would like to see this issue reported to BMW and corrected. The VIN is [XXX]. Please let me know if I can provide additional details on this issue. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Jun 4, 2023

I just purchased a 2023 BMW iX xDrive50 and have identified a safety hazard. The car has a feature that automatically locks or unlocks the vehicle when approaching or leaving the vehicle with a key. There have been two occasions, when I had just put my toddler in his car seat, that the doors locked when I shut the door. My purse with key and phone were also inside the car. The car locked because the second keyholder, my partner, was leaving our home at the same time and had the second key on him. I had no way to unlock the car and get to my son. Fortunately, I was able to flag down my partner both times before he drove off. I find this to be quite dangerous as I would have had no way to get my son out of the locked car easily or call for help if he had driven off. I would like to see this issue reported to BMW and corrected. The VIN is [XXX]. Please let me know if I can provide additional details on this issue. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Mar 16, 2023

My BMW IX accelerates on its own without me pushing the pedal. It happens randomly and without warning. Sometimes it happens as I am taking off from a traffic light or a stop sign. I barely push the accelerator to start going and the car all of a sudden accelerates rapidly. I take my foot off the accelerator but it still continues to accelerate. Braking stops it. As it happens randomly, I sincerely doubt the dealership can reproduce this by a test drive. I think it is a software problem and a dangerous one at that. I can imagine that this could lead to disastrous consequences. I have been reading online that it has happened to other BMW IX drivers as well. I hope they have also reported this to NHTSA. It just happened to me today (3/16/2023) again and has happened to me at least in two other instances.

Mar 16, 2023

My BMW IX accelerates on its own without me pushing the pedal. It happens randomly and without warning. Sometimes it happens as I am taking off from a traffic light or a stop sign. I barely push the accelerator to start going and the car all of a sudden accelerates rapidly. I take my foot off the accelerator but it still continues to accelerate. Braking stops it. As it happens randomly, I sincerely doubt the dealership can reproduce this by a test drive. I think it is a software problem and a dangerous one at that. I can imagine that this could lead to disastrous consequences. I have been reading online that it has happened to other BMW IX drivers as well. I hope they have also reported this to NHTSA. It just happened to me today (3/16/2023) again and has happened to me at least in two other instances.

Jan 24, 2023 Crash

My 1 week old iX had an unfortunate accident. I was backing it into the garage using the Recorded Path. This path has been used successfully multiple times since I got the car. Yesterday, while the car was steering into the garage, instead of steering onto the garage, it backed up straight into the wall opening, damaging the rear bumper and the garage wall. The garage wall moved in about 2-3 inches rendering the garage door inoperable. The CAR SENSORS DIDN’T STOP THE CAR although it was very clear it was heading for an obstacle, THE HOUSE WALL. Initially, I didn’t realize the magnitude of the damage, I drove the car forward, repositioned it and re-engaged the recorded path back up maneuverb, which the car carried our successfully this second time. It’s when I exited I realized the magnitude of the damage to the car and house. The sensors on the car did not stop the car nor did they alert. Any one experienced this problem. This maneuver doesn't required driver attention since it is meant to be operated remotely from the My BMW app. However, in this incident I was in the vehicle and ass attentive as I could. The car back up so fast to be stopped and there were no warnings. The vehicle has a drive recorder but I do not know if it records these incidents and where it captured it. I filed a report with USAA both for vehicle and home damage.

Jan 24, 2023 Crash

My 1 week old iX had an unfortunate accident. I was backing it into the garage using the Recorded Path. This path has been used successfully multiple times since I got the car. Yesterday, while the car was steering into the garage, instead of steering onto the garage, it backed up straight into the wall opening, damaging the rear bumper and the garage wall. The garage wall moved in about 2-3 inches rendering the garage door inoperable. The CAR SENSORS DIDN’T STOP THE CAR although it was very clear it was heading for an obstacle, THE HOUSE WALL. Initially, I didn’t realize the magnitude of the damage, I drove the car forward, repositioned it and re-engaged the recorded path back up maneuverb, which the car carried our successfully this second time. It’s when I exited I realized the magnitude of the damage to the car and house. The sensors on the car did not stop the car nor did they alert. Any one experienced this problem. This maneuver doesn't required driver attention since it is meant to be operated remotely from the My BMW app. However, in this incident I was in the vehicle and ass attentive as I could. The car back up so fast to be stopped and there were no warnings. The vehicle has a drive recorder but I do not know if it records these incidents and where it captured it. I filed a report with USAA both for vehicle and home damage.