This Problem Across All Years
ABS FAILED WITH NO WARNINGS, TOTAL LOSS OF BRAKING POWER. I BELEIVE THIS WAS A SIGNIFICANT FAILIURE. HAPPEND ON MY BROTHERS BIKE AS WELL 2 MONTHS LATER. LESS THEN 30K MILES AND JUST PAST 3 YEARS... HAPPENED DURING RIDE ON FREEWAY ON FIRST USE OF BRAKE. I HAD TO PAY TO REPLACE. BMW CLAIMED IT IS NOT SIGNIFICANT AND NOT A PROBLEM.
ABS FAILED WITH NO WARNINGS, TOTAL LOSS OF BRAKING POWER. I BELEIVE THIS WAS A SIGNIFICANT FAILIURE. HAPPEND ON MY BROTHERS BIKE AS WELL 2 MONTHS LATER. LESS THEN 30K MILES AND JUST PAST 3 YEARS... HAPPENED DURING RIDE ON FREEWAY ON FIRST USE OF BRAKE. I HAD TO PAY TO REPLACE. BMW CLAIMED IT IS NOT SIGNIFICANT AND NOT A PROBLEM.
REAR DRIVE BEARINGS AND WHEEL SIDE SEAL FAILED GEAR LUBE ON REAR BRAKE PADS AND REAR BRAKES QUIT WORKING. TIRE TREAD CONTAMINATED WITH LUBE MAKING GREATLY REDUCED TRACTION. NEARLY LOST CONTROL OF VEHICLE ON STOPPING DUE TO CHANGE IN THE VEHICLE DYNAMICS AND LOSS OF REAR WHEEL TRACTION AS THE FAILURE DID NOT CAUSE ANY INDICATION THAT THIS HAD HAPPENED UNTIL STOPPING. THE REAR DRIVE WAS SERVICED BY THE DEALER WITHIN THE LAST 4 MONTHS MARCH 2015 AT 11,400 MILES OR SO. I HAVE NEVER HAD A FAILURE ON SUCH A MAJOR SAFETY RELATED COMPONENT SUCH AS THIS ON ANY VEHICLE I HAVE OWNED AT SUCH A RELATIVELY LOW TOTAL VEHICLE MILEAGE LEVEL.
REAR DRIVE BEARINGS AND WHEEL SIDE SEAL FAILED GEAR LUBE ON REAR BRAKE PADS AND REAR BRAKES QUIT WORKING. TIRE TREAD CONTAMINATED WITH LUBE MAKING GREATLY REDUCED TRACTION. NEARLY LOST CONTROL OF VEHICLE ON STOPPING DUE TO CHANGE IN THE VEHICLE DYNAMICS AND LOSS OF REAR WHEEL TRACTION AS THE FAILURE DID NOT CAUSE ANY INDICATION THAT THIS HAD HAPPENED UNTIL STOPPING. THE REAR DRIVE WAS SERVICED BY THE DEALER WITHIN THE LAST 4 MONTHS MARCH 2015 AT 11,400 MILES OR SO. I HAVE NEVER HAD A FAILURE ON SUCH A MAJOR SAFETY RELATED COMPONENT SUCH AS THIS ON ANY VEHICLE I HAVE OWNED AT SUCH A RELATIVELY LOW TOTAL VEHICLE MILEAGE LEVEL.
THE ABS BRAKE WARNING LIGHT CAME ON. I TOOK THE MOTORCYCLE TO MY AUTHORIZED BMW DEALER IN LONG BEACH, CA. THEY SAID THAT THE ABS BRAKE MODULE HAD FAILED; HOWEVER THEY REFUSED TO REPAIR OR REPLACE THE FAULTY UNIT. I SENT IT OUT TO AN INDEPENDENT REPAIR FACILITY AND THEY REPAIRED THE UNIT AT MY COST. I THEN HAD THE UNIT REINSTALLED BY MY BMW DEALER AT MY COST. *TR
THE ABS BRAKE WARNING LIGHT CAME ON. I TOOK THE MOTORCYCLE TO MY AUTHORIZED BMW DEALER IN LONG BEACH, CA. THEY SAID THAT THE ABS BRAKE MODULE HAD FAILED; HOWEVER THEY REFUSED TO REPAIR OR REPLACE THE FAULTY UNIT. I SENT IT OUT TO AN INDEPENDENT REPAIR FACILITY AND THEY REPAIRED THE UNIT AT MY COST. I THEN HAD THE UNIT REINSTALLED BY MY BMW DEALER AT MY COST. *TR
DRIVING ON FREEWAY, WHEN HAD CAR PULL IN FRONT OF ME. HE DID NOT SEE ME. USING BRAKES HAD ALMOST NO BREAKING POWER, AND LOCKING REAR WHEEL. ABS HAD FAILED. AFTER RESEARCHING FOUND THAT THIS IS A VERY COMMON PROBLEM WITH BMW. BIKES LOOSE ABS ALL THE TIME, BUT ABS IS NOT CONSIDERED A SAFETY OPTION. ON A MOTORCYCLE ABS CAN BE THE DIFFERENCE BETWEEN LIFE AND DEATH. *TR
DRIVING ON FREEWAY, WHEN HAD CAR PULL IN FRONT OF ME. HE DID NOT SEE ME. USING BRAKES HAD ALMOST NO BREAKING POWER, AND LOCKING REAR WHEEL. ABS HAD FAILED. AFTER RESEARCHING FOUND THAT THIS IS A VERY COMMON PROBLEM WITH BMW. BIKES LOOSE ABS ALL THE TIME, BUT ABS IS NOT CONSIDERED A SAFETY OPTION. ON A MOTORCYCLE ABS CAN BE THE DIFFERENCE BETWEEN LIFE AND DEATH. *TR
MY BIKE PLACED IN SERVICE FOR ROUTINE RECALL AS SUGGESTED BY BMW AMERICA. THE RECALL WILL BE INITIATED ON THE 8TH 2012. AS INDICATED BY RECALL, BRAKE LINES WERE REPLACED & SUSPENSION PART WAS REPLACED AS WELL. AUGUST 8TH 2012 ON AUGUST 9TH 2012 I RODE BIKE TO WORK 12 MILES, AFTER STOPPING FOR GAS AND CONTINUING TO HEAD HOME; WHILE DRIVING ON THE HIGHWAY AT A SPEED OF 62 MPH A BRAKE FAILURE RED LIGHT APPEARED ON THE DASH. I CALLED BMW SPOKE WITH [XXX] OF ISSUE SINCE BRAKE REPAIRS WERE JUST DONE ON BIKE DAY BEFORE. [XXX] STATED THAT HE DIDN'T KNOW WHY THIS HAPPENED. HE ALSO STATED HOW DO WE KNOW YOU DIDN'T DO IT?? I RETURNED TO THE DEALERSHIP AND SPOKE TO THE MANAGER, [XXX]?.. HE STATED THAT HE BELIEVED MY BRAKE ABS PUMP WAS FAILING AS INDICATED IN THE DIAGNOSIS. I QUESTIONED: HOW DID THIS HAPPEN? HOW CAN YOU EXPECT ME TO ASSUME REPAIRS SINCE YOU JUST REPAIRED RECALLS ON BRAKE ISSUES YESTERDAY? [XXX] STATED THAT THESE THINGS HAPPEN. 8,000 MILES WITHOUT A SCRATCH WAS BACK IN SERVICE AFTER A REPAIR RECALL AND NONE OF ANY THESE ISSUES WERE CAUSED BY THEY JUST WORKED ON MY BRAKES THE DAY BEFORE. AFTER SPENDING OVER 30 MINUTES WITH BOB AND MANAGER THEY FELT THAT THEY WOULD AT LEAST CONTACT BMW AND GET THEM TO PAY FOR THE REPAIRS. [XXX] STATED THE REPAIRS WERE ABOUT $ 2200.00. I LEARNED AUGUST 17, 2012 THAT BMW WOULD NOT STAND BEHIND THE PROPER REPAIRS OF MY BIKE . AFTER FURTHER RESEARCH I ALSO LEARNED THAT THIS IS A KNOWN SAFETY ISSUE FOR BMW K BIKES AND THE RECALL WAS ISSUED TO CORRECT THIS PROBLEM. I NOW HAVE A MOTORCYCLE THAT IS UNSAFE TO RIDE DO TO "BRAKE FAILURES" AND BMW SERVICE AS WELL AS THEIR MANUFACTURER ARE WILLING TO MAKE GOOD ON THE REPAIRS. I AM REQUESTING THAT BMW OF THE DEALERSHIP BOB'S BMW CORRECT THE ISSUE ON THE BIKE AS PRIOR TO THEIR RECALL OR REPAIRS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
MY BIKE PLACED IN SERVICE FOR ROUTINE RECALL AS SUGGESTED BY BMW AMERICA. THE RECALL WILL BE INITIATED ON THE 8TH 2012. AS INDICATED BY RECALL, BRAKE LINES WERE REPLACED & SUSPENSION PART WAS REPLACED AS WELL. AUGUST 8TH 2012 ON AUGUST 9TH 2012 I RODE BIKE TO WORK 12 MILES, AFTER STOPPING FOR GAS AND CONTINUING TO HEAD HOME; WHILE DRIVING ON THE HIGHWAY AT A SPEED OF 62 MPH A BRAKE FAILURE RED LIGHT APPEARED ON THE DASH. I CALLED BMW SPOKE WITH [XXX] OF ISSUE SINCE BRAKE REPAIRS WERE JUST DONE ON BIKE DAY BEFORE. [XXX] STATED THAT HE DIDN'T KNOW WHY THIS HAPPENED. HE ALSO STATED HOW DO WE KNOW YOU DIDN'T DO IT?? I RETURNED TO THE DEALERSHIP AND SPOKE TO THE MANAGER, [XXX]?.. HE STATED THAT HE BELIEVED MY BRAKE ABS PUMP WAS FAILING AS INDICATED IN THE DIAGNOSIS. I QUESTIONED: HOW DID THIS HAPPEN? HOW CAN YOU EXPECT ME TO ASSUME REPAIRS SINCE YOU JUST REPAIRED RECALLS ON BRAKE ISSUES YESTERDAY? [XXX] STATED THAT THESE THINGS HAPPEN. 8,000 MILES WITHOUT A SCRATCH WAS BACK IN SERVICE AFTER A REPAIR RECALL AND NONE OF ANY THESE ISSUES WERE CAUSED BY THEY JUST WORKED ON MY BRAKES THE DAY BEFORE. AFTER SPENDING OVER 30 MINUTES WITH BOB AND MANAGER THEY FELT THAT THEY WOULD AT LEAST CONTACT BMW AND GET THEM TO PAY FOR THE REPAIRS. [XXX] STATED THE REPAIRS WERE ABOUT $ 2200.00. I LEARNED AUGUST 17, 2012 THAT BMW WOULD NOT STAND BEHIND THE PROPER REPAIRS OF MY BIKE . AFTER FURTHER RESEARCH I ALSO LEARNED THAT THIS IS A KNOWN SAFETY ISSUE FOR BMW K BIKES AND THE RECALL WAS ISSUED TO CORRECT THIS PROBLEM. I NOW HAVE A MOTORCYCLE THAT IS UNSAFE TO RIDE DO TO "BRAKE FAILURES" AND BMW SERVICE AS WELL AS THEIR MANUFACTURER ARE WILLING TO MAKE GOOD ON THE REPAIRS. I AM REQUESTING THAT BMW OF THE DEALERSHIP BOB'S BMW CORRECT THE ISSUE ON THE BIKE AS PRIOR TO THEIR RECALL OR REPAIRS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR