10
Complaints
0
Crashes
0
Fires
0
Deaths

This Problem Across All Years

All Unknown Or Other Complaints

Showing 10 of 10
Apr 4, 2020 100 mi

SIDE TO SIDE OSCILLATION WHEN RIDING THE BIKE, WORSENED BY INCREASING SPEED AND ESPECIALLY WHEN TRAVELING BEHIND OR NEXT TO ANOTHER VEHICLE. THE LARGER THE VEHICLE THE WORSE THE MOVEMENT. THIS OSCILLATION CAN OCCUR TO THE EXTENT THAT IT CAUSES THE BIKE TO MOVE FROM THE 8NTENDED LINE OF TRAVEL.

Apr 4, 2020 100 mi

SIDE TO SIDE OSCILLATION WHEN RIDING THE BIKE, WORSENED BY INCREASING SPEED AND ESPECIALLY WHEN TRAVELING BEHIND OR NEXT TO ANOTHER VEHICLE. THE LARGER THE VEHICLE THE WORSE THE MOVEMENT. THIS OSCILLATION CAN OCCUR TO THE EXTENT THAT IT CAUSES THE BIKE TO MOVE FROM THE 8NTENDED LINE OF TRAVEL.

Nov 22, 2019 5,946 mi

I STRONGLY BELIEVE THAT IT IS ONLY A MATTER OF TIME UNTIL A RIDER IS KILLED AS A RESULT OF THIS DANGEROUSLY DEFECTIVE MOTORCYCLE. WITHIN A FEW DAYS OF OWNING THE BIKE I BEGAN TO EXPERIENCE EPISODES WHERE THE BIKE BECAME DANGEROUSLY UNSTABLE AT SPEEDS ABOVE 60 MPH. I HAVE HAD NEAR-DEATH EXPERIENCES WHEN THE BIKE BECAME DANGEROUSLY UNSTABLE. AFTER ONE OF THESE EXPERIENCES IN AUGUST 2019, I PARKED THE BIKE AND IT SITS IN MY GARAGE WHILE I CONTINUE TO INCUR COSTS ASSOCIATED WITH UNWANTED OWNERSHIP OF A VALUELESS MOTORCYCLE. I REPORTED THE DANGEROUS INSTABILITY ISSUE TO BMW AND BMW'S WASHINGTON STATE DEALERSHIPS ON NUMEROUS OCCASIONS. INITIALLY BMW HAD NO EXPLANATION FOR THE PROBLEM. HOWEVER, I LATER LEARNED THAT BMW INSTALLED A SPEED REGULATOR ON THE GRAND AMERICA THAT LIMITS THE 170 MPH MOTORCYCLE TO 101 MPH. THIS WAS NOT DISCLOSED AT THE TIME OF PURCHASE. READING ABOUT THIS ISSUE AND TALKING TO DEALERS, IT APPEARS THAT BMW SOUGHT TO HIDE THE INSTABILITY DEFECT BY INSTALLING A SPEED REGULATOR. BMW THEN ATTEMPTED TO EXPLAIN THE SPEED REGULATOR WITH A RIDICULOUS STORY THAT IT WAS INSTALLED DUE TO THE 'AMERICAN WAY OF RIDING.' IN AUGUST 2018 I SUBMITTED A WRITTEN DEMAND TO BMW TO REPURCHASE MY GRAND AMERICA DUE TO THE DANGEROUS DEFECT. BMW DID NOT EVEN BOTHER TO RESPOND TO ME. BMW HAS CONFIRMED THE DEFECT ON MY BIKE: "CONFIRMED COMPLAINT BIKE MOVES AROUND AND FEELS LIKE A FRONT FLAT TIRE OR CROSS WIND. WAS ABLE TO REPLICATE AT 65 TO 75 MPH." BMW IS UNABLE TO REPAIR THE SERIOUS SAFETY DEFECT. A SALES REP AT A WASHINGTON DEALER TOLD ME: 'I FEEL BAD SELLING ONE OF THOSE TO A CUSTOMER BECAUSE OF THE INSTABILITY ISSUE, WE'RE NOT SELLING THEM. WE HAVE 19'S THAT ARE JUST SITTING ON THE FLOOR.' BMW NEEDS TO OWN-UP TO THEIR FLAWED DESIGN WITH THE GRAND AMERICA AND BUY-BACK EVERY BIKE SOLD TO DATE, AND CEASE SALES OF THE MODEL THROUGHOUT THE U.S.

Nov 22, 2019 5,946 mi

I STRONGLY BELIEVE THAT IT IS ONLY A MATTER OF TIME UNTIL A RIDER IS KILLED AS A RESULT OF THIS DANGEROUSLY DEFECTIVE MOTORCYCLE. WITHIN A FEW DAYS OF OWNING THE BIKE I BEGAN TO EXPERIENCE EPISODES WHERE THE BIKE BECAME DANGEROUSLY UNSTABLE AT SPEEDS ABOVE 60 MPH. I HAVE HAD NEAR-DEATH EXPERIENCES WHEN THE BIKE BECAME DANGEROUSLY UNSTABLE. AFTER ONE OF THESE EXPERIENCES IN AUGUST 2019, I PARKED THE BIKE AND IT SITS IN MY GARAGE WHILE I CONTINUE TO INCUR COSTS ASSOCIATED WITH UNWANTED OWNERSHIP OF A VALUELESS MOTORCYCLE. I REPORTED THE DANGEROUS INSTABILITY ISSUE TO BMW AND BMW'S WASHINGTON STATE DEALERSHIPS ON NUMEROUS OCCASIONS. INITIALLY BMW HAD NO EXPLANATION FOR THE PROBLEM. HOWEVER, I LATER LEARNED THAT BMW INSTALLED A SPEED REGULATOR ON THE GRAND AMERICA THAT LIMITS THE 170 MPH MOTORCYCLE TO 101 MPH. THIS WAS NOT DISCLOSED AT THE TIME OF PURCHASE. READING ABOUT THIS ISSUE AND TALKING TO DEALERS, IT APPEARS THAT BMW SOUGHT TO HIDE THE INSTABILITY DEFECT BY INSTALLING A SPEED REGULATOR. BMW THEN ATTEMPTED TO EXPLAIN THE SPEED REGULATOR WITH A RIDICULOUS STORY THAT IT WAS INSTALLED DUE TO THE 'AMERICAN WAY OF RIDING.' IN AUGUST 2018 I SUBMITTED A WRITTEN DEMAND TO BMW TO REPURCHASE MY GRAND AMERICA DUE TO THE DANGEROUS DEFECT. BMW DID NOT EVEN BOTHER TO RESPOND TO ME. BMW HAS CONFIRMED THE DEFECT ON MY BIKE: "CONFIRMED COMPLAINT BIKE MOVES AROUND AND FEELS LIKE A FRONT FLAT TIRE OR CROSS WIND. WAS ABLE TO REPLICATE AT 65 TO 75 MPH." BMW IS UNABLE TO REPAIR THE SERIOUS SAFETY DEFECT. A SALES REP AT A WASHINGTON DEALER TOLD ME: 'I FEEL BAD SELLING ONE OF THOSE TO A CUSTOMER BECAUSE OF THE INSTABILITY ISSUE, WE'RE NOT SELLING THEM. WE HAVE 19'S THAT ARE JUST SITTING ON THE FLOOR.' BMW NEEDS TO OWN-UP TO THEIR FLAWED DESIGN WITH THE GRAND AMERICA AND BUY-BACK EVERY BIKE SOLD TO DATE, AND CEASE SALES OF THE MODEL THROUGHOUT THE U.S.

Nov 8, 2018 9,700 mi

I WAS TRAVELING ON MY MOTORCYCLE IN 6TH GEAR WHEN ALL OF A SUDDEN MY "CHECK ENGINE" LIGHT CAME ON AND I HAD NO THROTTLE RESPONSE. I HAD TO DO AN EMERGENCY STOP ON THE SIDE OF THE ROAD. THIS IS EXTREMELY DANGEROUS SINCE I WAS IN RUSH HOUR, I WAS VERY LUCKY I WAS ABLE TO GET OVER TO THE SHOULDER SAFELY WITH NO THROTTLE RESPONSE.

Nov 8, 2018 9,700 mi

I WAS TRAVELING ON MY MOTORCYCLE IN 6TH GEAR WHEN ALL OF A SUDDEN MY "CHECK ENGINE" LIGHT CAME ON AND I HAD NO THROTTLE RESPONSE. I HAD TO DO AN EMERGENCY STOP ON THE SIDE OF THE ROAD. THIS IS EXTREMELY DANGEROUS SINCE I WAS IN RUSH HOUR, I WAS VERY LUCKY I WAS ABLE TO GET OVER TO THE SHOULDER SAFELY WITH NO THROTTLE RESPONSE.

Sep 10, 2018 5,000 mi

THE MOTORCYCLE IS NOT STABLE AT HIGHWAY SPEEDS. MOTORCYCLE WOBBLES CONSISTENTLY LIKE BEING BUFFETED BY HIGH WINDS OR DRIVING ON GROOVED PAVEMENT. THE INSTABILITY FLOWS THROUGH TO THE HANDLEBARS ALSO. CAN BE VERY DIFFICULT TO CONTROL. DEALERSHIP SAYS THEY KNOW OF NO ISSUES, AS WELL AS BMW. THE MOTORCYCLE IS NOT SAFE, BUT NO ONE WANTS TO ADMIT THERE IS A PROBLEM. THIS HAS NOW BEEN CONSISTENT FROM THE DAY I PURCHASED AND CONTINUES AT 5,000 MILES.

Sep 10, 2018 5,000 mi

THE MOTORCYCLE IS NOT STABLE AT HIGHWAY SPEEDS. MOTORCYCLE WOBBLES CONSISTENTLY LIKE BEING BUFFETED BY HIGH WINDS OR DRIVING ON GROOVED PAVEMENT. THE INSTABILITY FLOWS THROUGH TO THE HANDLEBARS ALSO. CAN BE VERY DIFFICULT TO CONTROL. DEALERSHIP SAYS THEY KNOW OF NO ISSUES, AS WELL AS BMW. THE MOTORCYCLE IS NOT SAFE, BUT NO ONE WANTS TO ADMIT THERE IS A PROBLEM. THIS HAS NOW BEEN CONSISTENT FROM THE DAY I PURCHASED AND CONTINUES AT 5,000 MILES.

Jul 12, 2018 3 mi

ON (FIRST EVER) RIDE HOME IMMEDIATELY AFTER PURCHASE I DROVE ALL HIGHWAY AND WAS HORRIFIED WITH A "DEATH" WOBBLE, ESPECIALLY IN "DIRTY AIR". BIKE ALSO PULLS TO LEFT, ESPECIALLY OVER 40MPH. TOOK BACK TO DEALER AND MANAGER AND TECHNICIAN BOTH RODE BIKE AND IMMEDIATELY PUT BIKE ON A SERVICE RACK AND TRIED TO FIND A PROBLEM. MANAGER DESCRIBED HIS RIDE "AS IF YOU ARE RIDING ON A GROOVED ROAD". UNFORTUNATELY THEY FOUND NO OBVIOUS PROBLEM(S). THEY ADVISED THAT I (AND THEY ALSO OPENED A CASE WITH BMW) OPEN A CLAIM WITH BMW, AND I DID. BMW'S ONLY AND FINAL RESOLVE WAS "WE'VE RESEARCHED THIS ISSUE AND THERE IS NOTHING WE CAN DO, AND ARE CLOSING YOUR CASE". I PAID OVER $30,000 CASH, MY WIFE WON'T (NOR I) RIDE ON THE BIKE BECAUSE IT IS UNSAFE AND ALTHOUGH THE DEALER IS AND HAS DONE EVERYTHING THEY CAN TO RESOLVE THE ISSUE, I OWN A 30K LEAD WEIGHT ! BMW DID ABSOLUTELY NOTHING TO EVEN TRY TO RESOLVE THIS MAJOR SAFETY ISSUE !

Jul 12, 2018 3 mi

ON (FIRST EVER) RIDE HOME IMMEDIATELY AFTER PURCHASE I DROVE ALL HIGHWAY AND WAS HORRIFIED WITH A "DEATH" WOBBLE, ESPECIALLY IN "DIRTY AIR". BIKE ALSO PULLS TO LEFT, ESPECIALLY OVER 40MPH. TOOK BACK TO DEALER AND MANAGER AND TECHNICIAN BOTH RODE BIKE AND IMMEDIATELY PUT BIKE ON A SERVICE RACK AND TRIED TO FIND A PROBLEM. MANAGER DESCRIBED HIS RIDE "AS IF YOU ARE RIDING ON A GROOVED ROAD". UNFORTUNATELY THEY FOUND NO OBVIOUS PROBLEM(S). THEY ADVISED THAT I (AND THEY ALSO OPENED A CASE WITH BMW) OPEN A CLAIM WITH BMW, AND I DID. BMW'S ONLY AND FINAL RESOLVE WAS "WE'VE RESEARCHED THIS ISSUE AND THERE IS NOTHING WE CAN DO, AND ARE CLOSING YOUR CASE". I PAID OVER $30,000 CASH, MY WIFE WON'T (NOR I) RIDE ON THE BIKE BECAUSE IT IS UNSAFE AND ALTHOUGH THE DEALER IS AND HAS DONE EVERYTHING THEY CAN TO RESOLVE THE ISSUE, I OWN A 30K LEAD WEIGHT ! BMW DID ABSOLUTELY NOTHING TO EVEN TRY TO RESOLVE THIS MAJOR SAFETY ISSUE !