16
Complaints
2
Crashes
0
Fires
0
Deaths
!

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Fuel/propulsion System Complaints

Showing 16 of 16
Jun 22, 2023

Fuel strip sensor failure. The fuel strip sensor that sends fuel level information to the motorcycle dash has failed. This is a known issue by BMW. When the strip fails, it no longer sends accurate fuel level information and the fuel indicator on the dash is no longer reliable. In my case, the fuel level reads full permanently even though fuel has been completely depleted. BMW's remedy is/was to replace the faulty fuel strip with another of the same faulty design rendering a situation where the rider can never rely on the fuel gauge. There are no warning lamps, messages, or other symptoms prior to the issue which results in unsafe riding conditions when the engine suddenly dies unexpectedly from lack of fuel.

Jun 22, 2023

Fuel strip sensor failure. The fuel strip sensor that sends fuel level information to the motorcycle dash has failed. This is a known issue by BMW. When the strip fails, it no longer sends accurate fuel level information and the fuel indicator on the dash is no longer reliable. In my case, the fuel level reads full permanently even though fuel has been completely depleted. BMW's remedy is/was to replace the faulty fuel strip with another of the same faulty design rendering a situation where the rider can never rely on the fuel gauge. There are no warning lamps, messages, or other symptoms prior to the issue which results in unsafe riding conditions when the engine suddenly dies unexpectedly from lack of fuel.

May 25, 2022

There is a small plastic cam on the throttle body that gets pulled by the throttle cable to control the butterfly valve. They break easily and cause a loss of power and engine control. I have seen many others posting on line with same issue

May 25, 2022

There is a small plastic cam on the throttle body that gets pulled by the throttle cable to control the butterfly valve. They break easily and cause a loss of power and engine control. I have seen many others posting on line with same issue

Oct 7, 2020 30,000 mi

FUEL IS LEAKING FROM GAS TANK FLANGE ONTO HOT ENGINE.

Oct 7, 2020 30,000 mi

FUEL IS LEAKING FROM GAS TANK FLANGE ONTO HOT ENGINE.

Aug 25, 2020 34,283 mi

IN 2014 THERE WAS A BMW RECALL ON THE FUEL PUMP AND AUX PUMP FLANGE AND THE PREVIOUS OWNER THAT OWNED THE BIKE REPLACED THE PUMP AND FLANGE AT THAT TIME. IT IS NOW ONLY 6 YEARS LATER; LAST YEAR I PAID MY LOCAL DEALER $382 TO REPLACE THE AUXILIARY FUEL PUMP AND GASKET IN MAY OF 2019, AND CURRENTLY (AUGUST 15, 2020) I AM PAYING $743 TO REPLACE THE MAIN FUEL PUMP AND FLANGE. MY QUESTIONS ARE: WHY DIDN'T THE 2014 RECALL SOLVE THE INITIAL PROBLEM WITH THE CRACKED AND LEAKING FLANGE AND IS THIS GOING TO BE A RE-OCCURRING PROBLEM EVERY 5 TO 6 YEARS? THE AUXILARY FUEL PUMP FLANGE AND THE MAIN FUEL PUMP FLANGE LEAK WAS NOTICIBLE WHEN I FIRST STARTED UP MY MOTORCYCLE. FUEL WAS STANDING / PRESENT ON TOP OF THE FUEL PUMP AND AUX. FUEL PUMP WHEN I STARTED THE BIKE. I BELIEVE THAT THE FLANGE AND THE QUICK CONNECT LINES ARE DEFECTIVE ON MY BIKE AND THAT THIS EVENT IS GOING TO KEEP RE-OCCURING EVERY 5 TO 6 YEARS. THERE HAS BEEN A RECALL ON CERTAIN BMW R1200GS MOTORCYCLES BY BMWUSA, BUT THE CUSTOMER SERVICE REPRESENTATIVE HAS INFORMED ME THAT MY VIN # IS NOT COVERED UNDER THE RECALL, BUT HE FAILED TO EXPLAIN WHY ITY WASN'T.

Aug 25, 2020 34,283 mi

IN 2014 THERE WAS A BMW RECALL ON THE FUEL PUMP AND AUX PUMP FLANGE AND THE PREVIOUS OWNER THAT OWNED THE BIKE REPLACED THE PUMP AND FLANGE AT THAT TIME. IT IS NOW ONLY 6 YEARS LATER; LAST YEAR I PAID MY LOCAL DEALER $382 TO REPLACE THE AUXILIARY FUEL PUMP AND GASKET IN MAY OF 2019, AND CURRENTLY (AUGUST 15, 2020) I AM PAYING $743 TO REPLACE THE MAIN FUEL PUMP AND FLANGE. MY QUESTIONS ARE: WHY DIDN'T THE 2014 RECALL SOLVE THE INITIAL PROBLEM WITH THE CRACKED AND LEAKING FLANGE AND IS THIS GOING TO BE A RE-OCCURRING PROBLEM EVERY 5 TO 6 YEARS? THE AUXILARY FUEL PUMP FLANGE AND THE MAIN FUEL PUMP FLANGE LEAK WAS NOTICIBLE WHEN I FIRST STARTED UP MY MOTORCYCLE. FUEL WAS STANDING / PRESENT ON TOP OF THE FUEL PUMP AND AUX. FUEL PUMP WHEN I STARTED THE BIKE. I BELIEVE THAT THE FLANGE AND THE QUICK CONNECT LINES ARE DEFECTIVE ON MY BIKE AND THAT THIS EVENT IS GOING TO KEEP RE-OCCURING EVERY 5 TO 6 YEARS. THERE HAS BEEN A RECALL ON CERTAIN BMW R1200GS MOTORCYCLES BY BMWUSA, BUT THE CUSTOMER SERVICE REPRESENTATIVE HAS INFORMED ME THAT MY VIN # IS NOT COVERED UNDER THE RECALL, BUT HE FAILED TO EXPLAIN WHY ITY WASN'T.

Jan 20, 2020 20,470 mi

THIS IS A SEVERE FUEL LEAK THAT WAS FIRST NOTICED WHEN RIDING THE MOTORCYCLE WHEN I BEGAN TO SMELL GAS. AS SOON AS I COULD GET IT PARKED, FUEL STARTED POURING OUT OF THE FUEL PUMP AREA. I STARTED MY MOTORCYCLE AGAIN AND FUEL CONTINUED TO GUSH OUT. IT APPEARS TO BE COMING FROM THE TOP OF THE FUEL PUMP. THIS EXACT ISSUE WAS ADDRESSED WITH A PREVIOUS RECALL 13V-617 WHICH WAS PERFORMED ON MY MOTORCYCLE ON 7/2014. HOWEVER, THE EXACT ISSUE HAS SURFACED 8/2019 AGAIN AND THE DEALERSHIP REFUSES TO FIX THE PROBLEM A SECOND TIME. IF I HADN'T REACHED MY DESTINATION WHEN I DID, I FEAR THE MOTORCYCLE WOULD HAVE BURST INTO FLAMES! I HAVE CONTACTED BMW CORPORATION AND THEY WILL NOT GET INVOLVED AND THE DEALERSHIP STILL REFUSES TO FIX THE ISSUE THAT OBVIOUSLY WASN'T REPAIRED THE FIRST TIME PROPERLY! THIS OCCURRED ON A CITY STREET DURING NORMAL USAGE. THE "FIX" IS OBVIOUSLY NOT A "FIX" AND THERE ARE NUMEROUS REPORTS ON THE INTERNET FORUMS COMPLAINING OF THE SAME THING. I AM VERY LUCKY IT DID NOT CATCH ON FIRE WHILE I WAS RIDING.

Jan 20, 2020 20,470 mi

THIS IS A SEVERE FUEL LEAK THAT WAS FIRST NOTICED WHEN RIDING THE MOTORCYCLE WHEN I BEGAN TO SMELL GAS. AS SOON AS I COULD GET IT PARKED, FUEL STARTED POURING OUT OF THE FUEL PUMP AREA. I STARTED MY MOTORCYCLE AGAIN AND FUEL CONTINUED TO GUSH OUT. IT APPEARS TO BE COMING FROM THE TOP OF THE FUEL PUMP. THIS EXACT ISSUE WAS ADDRESSED WITH A PREVIOUS RECALL 13V-617 WHICH WAS PERFORMED ON MY MOTORCYCLE ON 7/2014. HOWEVER, THE EXACT ISSUE HAS SURFACED 8/2019 AGAIN AND THE DEALERSHIP REFUSES TO FIX THE PROBLEM A SECOND TIME. IF I HADN'T REACHED MY DESTINATION WHEN I DID, I FEAR THE MOTORCYCLE WOULD HAVE BURST INTO FLAMES! I HAVE CONTACTED BMW CORPORATION AND THEY WILL NOT GET INVOLVED AND THE DEALERSHIP STILL REFUSES TO FIX THE ISSUE THAT OBVIOUSLY WASN'T REPAIRED THE FIRST TIME PROPERLY! THIS OCCURRED ON A CITY STREET DURING NORMAL USAGE. THE "FIX" IS OBVIOUSLY NOT A "FIX" AND THERE ARE NUMEROUS REPORTS ON THE INTERNET FORUMS COMPLAINING OF THE SAME THING. I AM VERY LUCKY IT DID NOT CATCH ON FIRE WHILE I WAS RIDING.

May 10, 2014 Crash 3,000 mi

ENGINE STOPPED AT HIGHWAY SPEED. FUEL GAUGE NOT WORKING. DROPPED BIKE. *TR

May 10, 2014 Crash 3,000 mi

ENGINE STOPPED AT HIGHWAY SPEED. FUEL GAUGE NOT WORKING. DROPPED BIKE. *TR

Sep 15, 2013 34,000 mi

HIGH PRESSURE FUEL LEAK AT HOSE CONNECTION TO FUEL PUMP HOUSING. PLASTIC FITTING CRACKED AND CRACKS IN BOSS ON FUEL PUMP HOUSING. NOTICED FUEL PUDDLE ON FLOOR WHILE MOTORCYCLE WAS IDLING. *TR

Sep 15, 2013 34,000 mi

HIGH PRESSURE FUEL LEAK AT HOSE CONNECTION TO FUEL PUMP HOUSING. PLASTIC FITTING CRACKED AND CRACKS IN BOSS ON FUEL PUMP HOUSING. NOTICED FUEL PUDDLE ON FLOOR WHILE MOTORCYCLE WAS IDLING. *TR

Dec 11, 2012 20,000 mi

FUEL PUMP FLANGE, A PLASTIC PART, ON THE GASOLINE TANK, HAD A NUMBER OF CRACKS. I FOUND THE PROBLEM THROUGH DISCUSSIONS WITH OTHER MOTORCYCLISTS. I FEEL THAT IF I HAD NOT CHECKED FOR THE KNOWN PROBLEM (AMONG THE BMW MOTORCYCLING COMMUNITY) FUEL WOULD HAVE LEAKED AND POSED A SERIOUS FIRE PROBLEM AND POSSIBLE INJURY TO MYSELF, POSSIBLY FATAL. *TR

Dec 11, 2012 20,000 mi

FUEL PUMP FLANGE, A PLASTIC PART, ON THE GASOLINE TANK, HAD A NUMBER OF CRACKS. I FOUND THE PROBLEM THROUGH DISCUSSIONS WITH OTHER MOTORCYCLISTS. I FEEL THAT IF I HAD NOT CHECKED FOR THE KNOWN PROBLEM (AMONG THE BMW MOTORCYCLING COMMUNITY) FUEL WOULD HAVE LEAKED AND POSED A SERIOUS FIRE PROBLEM AND POSSIBLE INJURY TO MYSELF, POSSIBLY FATAL. *TR