18
Complaints
0
Crashes
0
Fires
0
Deaths

This Problem Across All Years

All Fuel/propulsion System Complaints

Showing 18 of 18
Jun 12, 2021

A fuel leak around at the fuel pump flange. Leaking around the support ring installed by the previous remedy. I contacted a dealer several times, but they have been unable to remedy due to no parts since April 2021. I also contacted [email protected] and they said "at this time the remedy for the recall: 20V-471 is available; however, the parts are on backorder for all models. We currently don't have an eta we can provide." BMW has failed to prepare sufficient replacement parts and they are unable to remedy for 20V-471 in a timely manner.

Jun 12, 2021

A fuel leak around at the fuel pump flange. Leaking around the support ring installed by the previous remedy. I contacted a dealer several times, but they have been unable to remedy due to no parts since April 2021. I also contacted [email protected] and they said "at this time the remedy for the recall: 20V-471 is available; however, the parts are on backorder for all models. We currently don't have an eta we can provide." BMW has failed to prepare sufficient replacement parts and they are unable to remedy for 20V-471 in a timely manner.

Oct 10, 2016 59,000 mi

FUEL GAUGE STOPPED RESPONDING, LEADING TO RUNNING OUT OF FUEL WHILE MOVING. THIS IS A COMMON FAILURE ON MANY BIKE MODELS FROM BMW FROM 2005-2013.THE FUEL LEVEL MEASURING STRIP IN THE FUEL TANK WAS REPLACED BY THE DEALER04. THIS IS AN UNSAFE CONDITION SINCE LOSS OF ENGINE POWER FROM RUNNING OUT OF FUEL CAN BE QUITE DANGEROUS ON A MOTORCYCLE

Oct 10, 2016 59,000 mi

FUEL GAUGE STOPPED RESPONDING, LEADING TO RUNNING OUT OF FUEL WHILE MOVING. THIS IS A COMMON FAILURE ON MANY BIKE MODELS FROM BMW FROM 2005-2013.THE FUEL LEVEL MEASURING STRIP IN THE FUEL TANK WAS REPLACED BY THE DEALER04. THIS IS AN UNSAFE CONDITION SINCE LOSS OF ENGINE POWER FROM RUNNING OUT OF FUEL CAN BE QUITE DANGEROUS ON A MOTORCYCLE

Jan 2, 2014 11,500 mi

I WAS RIDING MY MOTORCYCLE ON THE INTERSTATE WHEN I NOTICED THE SMELL OF GASOLINE. UPON ARRIVAL HOME I DETERMINED THAT PRESSURIZED FUEL WAS LEAKING FROM THE FUEL PUMP OUTLET CONNECTION, SPECIFICALLY THE THREADED BOSS INTO WHICH THE QUICK DISCONNECT FITTING SCREWS. WHEN I TURNED ON THE IGNITION AND ENERGIZED THE FUEL PUMP, GASOLINE RAN OUT OF THE CONNECTION AND DOWN ONTO THE ENGINE. A SEARCH OF THE INTERNET REVEALED THAT THIS IS A KNOWN PROBLEM WITH THIS FUEL PUMP WHICH IS USED ON NUMEROUS MODELS OF BMW MOTORCYCLES. FURTHER, A NEW REPLACEMENT PUMP NOW HAS A METAL REINFORCEMENT AROUND THE THREADED BOSS, WHICH INDICATES THAT BMW IS AWARE OF THE ORIGINAL DESIGN FLAW. FUEL LEAKING ONTO A RUNNING ENGINE IS CLEARLY A FIRE HAZARD. *TR

Jan 2, 2014 11,500 mi

I WAS RIDING MY MOTORCYCLE ON THE INTERSTATE WHEN I NOTICED THE SMELL OF GASOLINE. UPON ARRIVAL HOME I DETERMINED THAT PRESSURIZED FUEL WAS LEAKING FROM THE FUEL PUMP OUTLET CONNECTION, SPECIFICALLY THE THREADED BOSS INTO WHICH THE QUICK DISCONNECT FITTING SCREWS. WHEN I TURNED ON THE IGNITION AND ENERGIZED THE FUEL PUMP, GASOLINE RAN OUT OF THE CONNECTION AND DOWN ONTO THE ENGINE. A SEARCH OF THE INTERNET REVEALED THAT THIS IS A KNOWN PROBLEM WITH THIS FUEL PUMP WHICH IS USED ON NUMEROUS MODELS OF BMW MOTORCYCLES. FURTHER, A NEW REPLACEMENT PUMP NOW HAS A METAL REINFORCEMENT AROUND THE THREADED BOSS, WHICH INDICATES THAT BMW IS AWARE OF THE ORIGINAL DESIGN FLAW. FUEL LEAKING ONTO A RUNNING ENGINE IS CLEARLY A FIRE HAZARD. *TR

Mar 20, 2013 15,000 mi

FUEL PUMP ASSEMBLY STARTED LEAKING AND FUEL STARTED RUNNING DOWN THE LEFT SIDE OF THE MOTORCYCLE. THE PUMP ASSEMBLY WAS LEAKING BADLY AND THE BIKE COULD NOT BE OPERATED. REF:PE12-036. *TR

Mar 20, 2013 15,000 mi

FUEL PUMP ASSEMBLY STARTED LEAKING AND FUEL STARTED RUNNING DOWN THE LEFT SIDE OF THE MOTORCYCLE. THE PUMP ASSEMBLY WAS LEAKING BADLY AND THE BIKE COULD NOT BE OPERATED. REF:PE12-036. *TR

Feb 26, 2013 22,000 mi

MY MOTORCYCLE RAN OUT OF FUEL WHILE INDICATING 1/2 FULL ON THE FUEL GAUGE. I WAS ON A BUSY US HIGHWAY AND HAD TO COAST TO THE SOFT SHOULDER OF THE ROAD, WHERE THE BIKE ALMOST TIPPED OVER INTO THE TRAFFIC LANE WHEN THE KICKSTAND SUNK INTO THE SOFT GROUND. FORTUNATELY ANOTHER BIKER HAD A HOSE AND WE WERE ABLE TO SIPHON ENOUGH FUEL USING A COKE CAN FOR ME TO MAKE IT TO A GAS STATION. SINCE THAT TIME THE GAUGE HAS ALWAYS INDICATED NO LESS THAN 1/2 TANK, EVEN WHEN EMPTY. THIS IS A SAFETY HAZARD IN PARTICULAR FOR SOMEONE ON 2 WHEELS. A SUDDEN LOSS OF POWER AT LOWER SPEEDS COULD HAVE RESULTED IN THE BIKE TIPPING OVER IN THE ROADWAY, CAUSING INJURY TO ME & ENDANGERING ME AND OTHERS. SINCE THAT TIME I HAVE LEARNED THAT MANY OTHER BMW RIDERS ARE HAVING THE SAME PROBLEM, AND THAT BMW DENIES THE EXISTENCE OF THIS PROBLEM. *TR

Feb 26, 2013 22,000 mi

MY MOTORCYCLE RAN OUT OF FUEL WHILE INDICATING 1/2 FULL ON THE FUEL GAUGE. I WAS ON A BUSY US HIGHWAY AND HAD TO COAST TO THE SOFT SHOULDER OF THE ROAD, WHERE THE BIKE ALMOST TIPPED OVER INTO THE TRAFFIC LANE WHEN THE KICKSTAND SUNK INTO THE SOFT GROUND. FORTUNATELY ANOTHER BIKER HAD A HOSE AND WE WERE ABLE TO SIPHON ENOUGH FUEL USING A COKE CAN FOR ME TO MAKE IT TO A GAS STATION. SINCE THAT TIME THE GAUGE HAS ALWAYS INDICATED NO LESS THAN 1/2 TANK, EVEN WHEN EMPTY. THIS IS A SAFETY HAZARD IN PARTICULAR FOR SOMEONE ON 2 WHEELS. A SUDDEN LOSS OF POWER AT LOWER SPEEDS COULD HAVE RESULTED IN THE BIKE TIPPING OVER IN THE ROADWAY, CAUSING INJURY TO ME & ENDANGERING ME AND OTHERS. SINCE THAT TIME I HAVE LEARNED THAT MANY OTHER BMW RIDERS ARE HAVING THE SAME PROBLEM, AND THAT BMW DENIES THE EXISTENCE OF THIS PROBLEM. *TR

Jan 28, 2013 5,437 mi

PARK ON SIDE STAND, ENGINE RUNNING IN NEUTRAL, GAS STARTED LEAKING FROM THE LEFT SIDE FAIRING : ONE DROP EVERY 3 SECONDS. *TR

Jan 28, 2013 5,437 mi

PARK ON SIDE STAND, ENGINE RUNNING IN NEUTRAL, GAS STARTED LEAKING FROM THE LEFT SIDE FAIRING : ONE DROP EVERY 3 SECONDS. *TR

Jan 8, 2013 10,000 mi

FUEL CONTROL MODULE STOPPED WORKING,WHICH DISABLES THE BIKE AND IT WILL NOT RUN. REMOVED THE MODULE AND FOUND THE PC BOARD BURNED AND SHORTED, DUE TO FUEL SEEPAGE COMING FROM FUEL PUMP AND ARCING UNDER THE BOARD. THE FUEL IS COMING FROM A FUEL NIPPLE FITTING LOCATED ADJACENT TO THE MODULE. INSPECTED THE FUEL PUMP FITTING AND FOUND 4 CRACKS RADIATING FROM THE THREADED SECTION INTO THE BODY OF THE FUEL PUMP. NO REPAIR AVAILABLE FROM BMW AND THE ONLY ALTERNATIVE IS TO REPLACE THE FUEL PUMP ASSEMBLY WHICH LISTS FOR ALMOST 500 DOLLARS AND STILL HAS THE FLAWED NIPPLE DESIGN. CLEANED THE AREA AND MADE A REPAIR USING A 2 PART EPOXY RESIN. IT HAS BEEN FAIRLY GOOD BUT IS BEGINNING TO DETERIORATE AND BEGIN SEEPING. THE NEW FUEL PUMPS HAVE BEEN MODIFIED WITH A THICKER THREADED SECTION AND A SUPPORT COLLAR. YOU CAN SMELL FUEL AT TIMES AND THIS SYSTEM IS PRESSURIZED CREATING A VERY REAL FIRE DANGER.!! *TR

Jan 8, 2013 10,000 mi

FUEL CONTROL MODULE STOPPED WORKING,WHICH DISABLES THE BIKE AND IT WILL NOT RUN. REMOVED THE MODULE AND FOUND THE PC BOARD BURNED AND SHORTED, DUE TO FUEL SEEPAGE COMING FROM FUEL PUMP AND ARCING UNDER THE BOARD. THE FUEL IS COMING FROM A FUEL NIPPLE FITTING LOCATED ADJACENT TO THE MODULE. INSPECTED THE FUEL PUMP FITTING AND FOUND 4 CRACKS RADIATING FROM THE THREADED SECTION INTO THE BODY OF THE FUEL PUMP. NO REPAIR AVAILABLE FROM BMW AND THE ONLY ALTERNATIVE IS TO REPLACE THE FUEL PUMP ASSEMBLY WHICH LISTS FOR ALMOST 500 DOLLARS AND STILL HAS THE FLAWED NIPPLE DESIGN. CLEANED THE AREA AND MADE A REPAIR USING A 2 PART EPOXY RESIN. IT HAS BEEN FAIRLY GOOD BUT IS BEGINNING TO DETERIORATE AND BEGIN SEEPING. THE NEW FUEL PUMPS HAVE BEEN MODIFIED WITH A THICKER THREADED SECTION AND A SUPPORT COLLAR. YOU CAN SMELL FUEL AT TIMES AND THIS SYSTEM IS PRESSURIZED CREATING A VERY REAL FIRE DANGER.!! *TR

Nov 20, 2012 98,077 mi

TL* THE CONTACT OWNS 2007 BMW R1200RT MOTORCYCLE. THE CONTACT STATED THERE WAS A CRACK IN THE FUEL PUMP CAUSING THE FUEL TO LEAK. WHEN ROUTINE SERVICE WAS DONE ON THE VEHICLE WHEN THE MECHANIC NOTICED THE FUEL LEAK. THE MECHANIC STATED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 98,077.

Nov 20, 2012 98,077 mi

TL* THE CONTACT OWNS 2007 BMW R1200RT MOTORCYCLE. THE CONTACT STATED THERE WAS A CRACK IN THE FUEL PUMP CAUSING THE FUEL TO LEAK. WHEN ROUTINE SERVICE WAS DONE ON THE VEHICLE WHEN THE MECHANIC NOTICED THE FUEL LEAK. THE MECHANIC STATED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 98,077.

Aug 28, 2012 25,115 mi

VEHICLE RAN OUT OF FUEL, WHILE FUEL INDICATOR SHOWED THERE WAS 1/4 TANK LEFT. *TR

Aug 28, 2012 25,115 mi

VEHICLE RAN OUT OF FUEL, WHILE FUEL INDICATOR SHOWED THERE WAS 1/4 TANK LEFT. *TR