12
Complaints
0
Crashes
0
Fires
0
Deaths

This Problem Across All Years

All Fuel/propulsion System Complaints

Showing 12 of 12
Jul 23, 2019

GASOLINE LEAK FROM FUEL PUMP FLANGE. NOTICED A PUDDLE OF GASOLINE AFTER A RIDE LAST WEEK. DURING THE RIDE , THERE WAS A STRONG SMELL OF GASOLINE. THIS IS A VERY DANGEROUS SITUATION. BMW ARE YOU LISTENING ? THE PUDDLE WAS ON THE LEFT SIDE OF THE BIKE WHEN RIDING ( RIGHT SIDE IF YOU ARE FACING THE BIKE) THIS WAS FIXED DURING A RECALL CAMPAIGN IN 2014 BUT ITS BACK AGAIN. THIS INDICATES A SUBSTANDARD USED DURING RECALL FIX. ITS BMW'S RESPONSIBILITY TO HAVE THIS ADDRESSED AND FIXED ASAP.

Jul 23, 2019

FUEL PUMP OUTPUT FLANGE CRACKED, RESULTING IN FUEL LEAKING DOWN THE SIDE OF THE BIKE AND ONTO HOT COMPONENTS WHILE RIDING. THIS ISSUE HAS ALREADY BEEN THE SUBJECT OF A BMW RECALL - BUT APPARENTLY THE "INSPECT AND REINFORCE" SOLUTION ISN'T REALLY ADEQUATE LONG-TERM. THIS PUMP HAD BEEN INSPECTED AND REINFORCED - AND THE FLANGE STILL CRACKED AND CAUSED A DANGEROUS FUEL LEAK WITH THE POTENTIAL FOR BODILY INJURY OR WORSE. ATTACHED PICTURE. TOP SHOWS BEFORE IGNITION IS SWITCHED ON. BOTTOM IS AFTER IGNITION IS ON.

Jul 23, 2019

GASOLINE LEAK FROM FUEL PUMP FLANGE. NOTICED A PUDDLE OF GASOLINE AFTER A RIDE LAST WEEK. DURING THE RIDE , THERE WAS A STRONG SMELL OF GASOLINE. THIS IS A VERY DANGEROUS SITUATION. BMW ARE YOU LISTENING ? THE PUDDLE WAS ON THE LEFT SIDE OF THE BIKE WHEN RIDING ( RIGHT SIDE IF YOU ARE FACING THE BIKE) THIS WAS FIXED DURING A RECALL CAMPAIGN IN 2014 BUT ITS BACK AGAIN. THIS INDICATES A SUBSTANDARD USED DURING RECALL FIX. ITS BMW'S RESPONSIBILITY TO HAVE THIS ADDRESSED AND FIXED ASAP.

Jul 23, 2019

FUEL PUMP OUTPUT FLANGE CRACKED, RESULTING IN FUEL LEAKING DOWN THE SIDE OF THE BIKE AND ONTO HOT COMPONENTS WHILE RIDING. THIS ISSUE HAS ALREADY BEEN THE SUBJECT OF A BMW RECALL - BUT APPARENTLY THE "INSPECT AND REINFORCE" SOLUTION ISN'T REALLY ADEQUATE LONG-TERM. THIS PUMP HAD BEEN INSPECTED AND REINFORCED - AND THE FLANGE STILL CRACKED AND CAUSED A DANGEROUS FUEL LEAK WITH THE POTENTIAL FOR BODILY INJURY OR WORSE. ATTACHED PICTURE. TOP SHOWS BEFORE IGNITION IS SWITCHED ON. BOTTOM IS AFTER IGNITION IS ON.

May 3, 2019 29,750 mi

MY 2011 BMW R1200RT HAD A RECALL REPAIR PERFORMED IN 2015 TO ADDRESS A FUEL LEAK ISSUE AT THE FUEL PUMP FLANGE. THE DEALER DID NOT REPLACE THE FUEL PUMP ASSEMBLY BUT DID A REPAIR WHICH INVOLVED INSTALLATION OF A REINFORCEMENT RING ON THE FUEL PUMP FLANGE WHICH WAS CRACKING AND LEAKING FUEL UNDER PRESSURE. IN MARCH OF 2019 THE AREA THAT WAS REPAIRED ON THE FUEL PUMP DEVELOPED A FUEL LEAK CAUSING GASOLINE TO LEAK UNDER PRESSURE AND LEAK DOWN ONTO THE ENGINE WHICH COULD HAVE CAUGHT FIRE. MY LEFT BOOT AND LEFT LOWER PANT LEG GOT WET WITH GASOLINE. BMW SHOULD HAVE FIXED THIS PROBLEM PROPERLY WITH A NEW FUEL PUMP INSTEAD OF TRYING TO RIG IT UP IN 2015. THEY HELD OFF FOR YEARS EVEN ISSUING THE RECALL UNTIL FORCED BY GOVERNMENT TO DO IT. THEY SHOW A BLATANT DISREGARD FOR THEIR CUSTOMER'S SAFETY BY NOT FULLY REPAIRING THE VEHICLE AFTER THE RECALL WAS ISSUED. NOW BMW CUSTOMER RELATIONS SAYS THE RECALL REPAIR IS OUT OF WARRANTY. THIS CAUSED ME TO HAVE TO REPLACE THE FAULTY PART AT A COST OF OVER 500 DOLLARS. THIS IMPROVED PART SHOULD HAVE BEEN INSTALLED DURING THE RECALL REPAIR INSTEAD OF TRYING TO BAND-AID THE PROBLEM. WE ARE TALKING ABOUT HIGH PRESSURE FUEL. THIS IS A MAJOR SAFETY CONCERN AND THE GOVERNMENT SHOULD SANCTION BMW FOR NOT PERFORMING THE RECALL PROPERLY. CUSTOMERS THAT HAD TO GO BACK LATER AND REPAIR THEIR MOTORCYCLES FOR THIS FUEL LEAK ISSUE SHOULD BE REIMBURSED.

May 3, 2019 29,750 mi

MY 2011 BMW R1200RT HAD A RECALL REPAIR PERFORMED IN 2015 TO ADDRESS A FUEL LEAK ISSUE AT THE FUEL PUMP FLANGE. THE DEALER DID NOT REPLACE THE FUEL PUMP ASSEMBLY BUT DID A REPAIR WHICH INVOLVED INSTALLATION OF A REINFORCEMENT RING ON THE FUEL PUMP FLANGE WHICH WAS CRACKING AND LEAKING FUEL UNDER PRESSURE. IN MARCH OF 2019 THE AREA THAT WAS REPAIRED ON THE FUEL PUMP DEVELOPED A FUEL LEAK CAUSING GASOLINE TO LEAK UNDER PRESSURE AND LEAK DOWN ONTO THE ENGINE WHICH COULD HAVE CAUGHT FIRE. MY LEFT BOOT AND LEFT LOWER PANT LEG GOT WET WITH GASOLINE. BMW SHOULD HAVE FIXED THIS PROBLEM PROPERLY WITH A NEW FUEL PUMP INSTEAD OF TRYING TO RIG IT UP IN 2015. THEY HELD OFF FOR YEARS EVEN ISSUING THE RECALL UNTIL FORCED BY GOVERNMENT TO DO IT. THEY SHOW A BLATANT DISREGARD FOR THEIR CUSTOMER'S SAFETY BY NOT FULLY REPAIRING THE VEHICLE AFTER THE RECALL WAS ISSUED. NOW BMW CUSTOMER RELATIONS SAYS THE RECALL REPAIR IS OUT OF WARRANTY. THIS CAUSED ME TO HAVE TO REPLACE THE FAULTY PART AT A COST OF OVER 500 DOLLARS. THIS IMPROVED PART SHOULD HAVE BEEN INSTALLED DURING THE RECALL REPAIR INSTEAD OF TRYING TO BAND-AID THE PROBLEM. WE ARE TALKING ABOUT HIGH PRESSURE FUEL. THIS IS A MAJOR SAFETY CONCERN AND THE GOVERNMENT SHOULD SANCTION BMW FOR NOT PERFORMING THE RECALL PROPERLY. CUSTOMERS THAT HAD TO GO BACK LATER AND REPAIR THEIR MOTORCYCLES FOR THIS FUEL LEAK ISSUE SHOULD BE REIMBURSED.

Mar 11, 2019 18,400 mi

WHEN STARTING THE VEHICLE GAS BEGINS TO LEAK OUT OF TANK ON LEFT SIDE OF VEHICLE. LEAK WILL CONTINUE UNTIL VEHICLE IS SHUT OFF

Mar 11, 2019 18,400 mi

WHEN STARTING THE VEHICLE GAS BEGINS TO LEAK OUT OF TANK ON LEFT SIDE OF VEHICLE. LEAK WILL CONTINUE UNTIL VEHICLE IS SHUT OFF

Aug 28, 2017 31,588 mi

ON AUGUST 23, 2017, I STARTED MY MOTORCYCLE AND LEFT MY HOME FOR A RIDE. A SHORT TIME INTO THE RIDE I NOTICED THE SMELL OF GASOLINE. I FOUND A PLACE TO PULL OVER TO CHECK OUT THE ISSUE. WHEN I STOPPED I SAW GASOLINE FLOWING DOWN ON THE LEFT SIDE OF THE MOTORCYCLE ONTO THE GROUND, JUST PAST THE EXHAUST PIPE AND ONTO MY LEFT RIDING BOOT. I IMMEDIATELY RETURNED HOME SLOWLY TO CHECK OUT THE LEAK. WHEN I REMOVED THE UPPER LEFT SIDE OF THE MOTORCYCLE, I SAW GASOLINE PUDDLING AROUND THE TOP OF THE FUEL PUMP. A METAL RING HAD BEEN INSTALLED OVER THE PLASTIC QUICK CONNECTOR ON TOP OF THE FUEL PUMP ON A PREVIOUS TRIP TO MY SERVICING DEALER ON JANUARY 24, 2015. AT THAT TIME NO LEAK HAD BEEN DETECTED. I THEN STARTED THE ENGINE AND SAW RAW GASOLINE STREAMING FROM THE TOP OF THE FUEL PUMP ONTO MY MOTORCYCLE AND ONTO THE GROUND. THIS ISSUE HAS BEEN GOING ON WITH MANY OTHER OWNERS OF THESE BIKES FOR SEVERAL YEARS ACCORDING TO MY GOOGLE SEARCHES CONCERNING THIS ISSUE. I FEEL THAT THE BMW CORP. SHOULD REPLACE THE FUEL PUMP AT THEIR EXPENSE DUE TO THE HISTORY OF DEFECTIVE FUEL PUMPS IN THE PAST AND NOW MINE. THIS IS A VERY DANGEROUS SITUATION. I AM VERY LUCKY THAT THIS ISSUE OCCURRED AT A LOW SPEED AND CLOSE TO MY HOME.

Aug 28, 2017 31,588 mi

ON AUGUST 23, 2017, I STARTED MY MOTORCYCLE AND LEFT MY HOME FOR A RIDE. A SHORT TIME INTO THE RIDE I NOTICED THE SMELL OF GASOLINE. I FOUND A PLACE TO PULL OVER TO CHECK OUT THE ISSUE. WHEN I STOPPED I SAW GASOLINE FLOWING DOWN ON THE LEFT SIDE OF THE MOTORCYCLE ONTO THE GROUND, JUST PAST THE EXHAUST PIPE AND ONTO MY LEFT RIDING BOOT. I IMMEDIATELY RETURNED HOME SLOWLY TO CHECK OUT THE LEAK. WHEN I REMOVED THE UPPER LEFT SIDE OF THE MOTORCYCLE, I SAW GASOLINE PUDDLING AROUND THE TOP OF THE FUEL PUMP. A METAL RING HAD BEEN INSTALLED OVER THE PLASTIC QUICK CONNECTOR ON TOP OF THE FUEL PUMP ON A PREVIOUS TRIP TO MY SERVICING DEALER ON JANUARY 24, 2015. AT THAT TIME NO LEAK HAD BEEN DETECTED. I THEN STARTED THE ENGINE AND SAW RAW GASOLINE STREAMING FROM THE TOP OF THE FUEL PUMP ONTO MY MOTORCYCLE AND ONTO THE GROUND. THIS ISSUE HAS BEEN GOING ON WITH MANY OTHER OWNERS OF THESE BIKES FOR SEVERAL YEARS ACCORDING TO MY GOOGLE SEARCHES CONCERNING THIS ISSUE. I FEEL THAT THE BMW CORP. SHOULD REPLACE THE FUEL PUMP AT THEIR EXPENSE DUE TO THE HISTORY OF DEFECTIVE FUEL PUMPS IN THE PAST AND NOW MINE. THIS IS A VERY DANGEROUS SITUATION. I AM VERY LUCKY THAT THIS ISSUE OCCURRED AT A LOW SPEED AND CLOSE TO MY HOME.

Jul 20, 2017 18,818 mi

FUEL PUMP OUTPUT FLANGE CRACKED, RESULTING IN FUEL LEAKING DOWN THE SIDE OF THE BIKE AND ONTO HOT COMPONENTS WHILE RIDING. THIS ISSUE HAS ALREADY BEEN THE SUBJECT OF A BMW RECALL - BUT APPARENTLY THE "INSPECT AND REINFORCE" SOLUTION ISN'T REALLY ADEQUATE LONG-TERM. THIS PUMP HAD BEEN INSPECTED AND REINFORCED - AND THE FLANGE STILL CRACKED AND CAUSED A DANGEROUS FUEL LEAK WITH THE POTENTIAL FOR BODILY INJURY OR WORSE.

Jul 20, 2017 18,818 mi

FUEL PUMP OUTPUT FLANGE CRACKED, RESULTING IN FUEL LEAKING DOWN THE SIDE OF THE BIKE AND ONTO HOT COMPONENTS WHILE RIDING. THIS ISSUE HAS ALREADY BEEN THE SUBJECT OF A BMW RECALL - BUT APPARENTLY THE "INSPECT AND REINFORCE" SOLUTION ISN'T REALLY ADEQUATE LONG-TERM. THIS PUMP HAD BEEN INSPECTED AND REINFORCED - AND THE FLANGE STILL CRACKED AND CAUSED A DANGEROUS FUEL LEAK WITH THE POTENTIAL FOR BODILY INJURY OR WORSE.