10
Complaints
0
Crashes
2
Fires
0
Deaths
!

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Engine Complaints

Showing 10 of 10
Apr 5, 2019 145,000 mi

ON MARCH 29, 2019 I TOOK MY CAR IN DUE TO A COOLANT INDICATOR WARNING LIGHT. NALLEY BMW INDICATED IT WAS DUE TO A NEED FOR A RADIATOR. THIS IS THE FOURTH RADIATOR NALLEY BMW AND GLOBAL BMW HAVE REPLACED WITH THE LAST TWO YEARS. I HAVE PAID OUT OF POCKET FOR REPAIRS ASSOCIATED WITH THE FOUR REPLACEMENTS OF A RADIATOR IN UNDER TWO YEARS. THEY WILL REPAIR THE RADIATOR AND ALLOW DELIVERY OF THE VEHICLE BACK TO ME. I WILL DRIVE ABOUT 500 MORE MILES BEFORE THE COOLANT LIGHT COMES BACK ON INDICATING TROUBLE. EACH TIME, THE COOLANT LIGHT COMES ON, THE RADIATOR HAS HAD TO BE REPLACED. THIS HAPPENS AT ALL TIMES. MARCH 29TH WOULD MAKE THE FOURTH TIME THE RADIATOR HAS BEEN REPLACED IN UNDER TWO YEARS.

Apr 5, 2019 145,000 mi

ON MARCH 29, 2019 I TOOK MY CAR IN DUE TO A COOLANT INDICATOR WARNING LIGHT. NALLEY BMW INDICATED IT WAS DUE TO A NEED FOR A RADIATOR. THIS IS THE FOURTH RADIATOR NALLEY BMW AND GLOBAL BMW HAVE REPLACED WITH THE LAST TWO YEARS. I HAVE PAID OUT OF POCKET FOR REPAIRS ASSOCIATED WITH THE FOUR REPLACEMENTS OF A RADIATOR IN UNDER TWO YEARS. THEY WILL REPAIR THE RADIATOR AND ALLOW DELIVERY OF THE VEHICLE BACK TO ME. I WILL DRIVE ABOUT 500 MORE MILES BEFORE THE COOLANT LIGHT COMES BACK ON INDICATING TROUBLE. EACH TIME, THE COOLANT LIGHT COMES ON, THE RADIATOR HAS HAD TO BE REPLACED. THIS HAPPENS AT ALL TIMES. MARCH 29TH WOULD MAKE THE FOURTH TIME THE RADIATOR HAS BEEN REPLACED IN UNDER TWO YEARS.

Feb 15, 2019 Fire 47,800 mi

TL* THE CONTACT OWNS A 2015 BMW X1. WHILE DRIVING APPROXIMATELY 52 MPH ON A SLIGHT INCLINE, THE INSTRUMENT PANEL ILLUMINATED. THE CONTACT NOTICED DARK SMOKE UNDERNEATH THE HOOD. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND THE CONTACT EXITED THE VEHICLE. THE CONTACT WAS IMMEDIATELY ALERTED BY SOMEONE THAT THE VEHICLE WAS ON FIRE. THE FIRE WAS EXTINGUISHED BY THE RAIN. A FIRE REPORT WAS NOT FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO BRAMAN BMW JUPITER (561-609-0144, LOCATED AT 1555 W INDIANTOWN RD, JUPITER, FL 33458) WHERE THE CONTACT WAS ASSIGNED A TECHNICIAN TO OVERSEE AN INVESTIGATION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ORDERED AN INVESTIGATION. THE CONTACT DID NOT STATE IF THE VEHICLE WAS TOTALED; HOWEVER, THE MANUFACTURER OFFERED TO BUY BACK THE VEHICLE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 47,800.

Feb 15, 2019 Fire 47,800 mi

TL* THE CONTACT OWNS A 2015 BMW X1. WHILE DRIVING APPROXIMATELY 52 MPH ON A SLIGHT INCLINE, THE INSTRUMENT PANEL ILLUMINATED. THE CONTACT NOTICED DARK SMOKE UNDERNEATH THE HOOD. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND THE CONTACT EXITED THE VEHICLE. THE CONTACT WAS IMMEDIATELY ALERTED BY SOMEONE THAT THE VEHICLE WAS ON FIRE. THE FIRE WAS EXTINGUISHED BY THE RAIN. A FIRE REPORT WAS NOT FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO BRAMAN BMW JUPITER (561-609-0144, LOCATED AT 1555 W INDIANTOWN RD, JUPITER, FL 33458) WHERE THE CONTACT WAS ASSIGNED A TECHNICIAN TO OVERSEE AN INVESTIGATION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ORDERED AN INVESTIGATION. THE CONTACT DID NOT STATE IF THE VEHICLE WAS TOTALED; HOWEVER, THE MANUFACTURER OFFERED TO BUY BACK THE VEHICLE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 47,800.

Dec 24, 2016 8,500 mi

AT AROUND 8000 MILES THE CAR WOULD HESITATE UPON HARD ACCELERATION, (MERGING INTO TRAFFIC) THE CAR BECAME UNPREDICTABLE, SOMETIMES IT WOULD PREFORM AS DESIGNED OTHER TIMES IT WOULD PUT ME IN A DANGEROUS SITUATION. I TOOK THE CAR IN FOR SERVICE AND ADVISED THEM OF THE PROBLEM, I WAS TOLD THAT THEY ARE AWARE OF THE COMPLAINT FROM OTHER OWNERS AND THEY DIDN'T HAVE A FIX. I CALLED BMWNA AND TOLD THEM ABOUT THE PROBLEM, I WAS INSTRUCTED TO TAKE IT BACK TO THE DEALER. AFTER A FEW OF TRYING TO GET AN APPOINTMENT UNSUCCESSFUL THE CAR ALMOST CAUSED A MAJOR ACCIDENT, I TOOK IT BACK IN AND AFTER A WEEK THEY HAD DECIDED TO REPROGRAM IT, UPON DRIVING THE CAR I NOTICED IT WAS MUCH MORE RESPONSIVE AND DROVE LIKE A TOTALLY DIFFERENT CAR. HOWEVER IT DISPLAYED THE PROBLEM ON 2 MORE OCCASIONS JUST NOT AS SEVERE. I CALLED BMWNA AND UPDATED THEM, THEY SENT A FIELD ENGINEER OUT WHO LOOKED OVER THE CAR AND TOLD ME "JUST DRIVE IT IN SPORT MODE", I DONT FEEL AS THOUGH I SHOULD DRIVE IN SPORT MODE TO MERGE INTO TRAFFIC. I CALLED BMWNA AND TOLD THEM OF THE RESULTS AND ASKED THEM TO TAKE THE CAR BACK, THEY REFUSED. THIS CAR IS UNSAFE AND UNPREDICTABLE.

Dec 24, 2016 8,500 mi

AT AROUND 8000 MILES THE CAR WOULD HESITATE UPON HARD ACCELERATION, (MERGING INTO TRAFFIC) THE CAR BECAME UNPREDICTABLE, SOMETIMES IT WOULD PREFORM AS DESIGNED OTHER TIMES IT WOULD PUT ME IN A DANGEROUS SITUATION. I TOOK THE CAR IN FOR SERVICE AND ADVISED THEM OF THE PROBLEM, I WAS TOLD THAT THEY ARE AWARE OF THE COMPLAINT FROM OTHER OWNERS AND THEY DIDN'T HAVE A FIX. I CALLED BMWNA AND TOLD THEM ABOUT THE PROBLEM, I WAS INSTRUCTED TO TAKE IT BACK TO THE DEALER. AFTER A FEW OF TRYING TO GET AN APPOINTMENT UNSUCCESSFUL THE CAR ALMOST CAUSED A MAJOR ACCIDENT, I TOOK IT BACK IN AND AFTER A WEEK THEY HAD DECIDED TO REPROGRAM IT, UPON DRIVING THE CAR I NOTICED IT WAS MUCH MORE RESPONSIVE AND DROVE LIKE A TOTALLY DIFFERENT CAR. HOWEVER IT DISPLAYED THE PROBLEM ON 2 MORE OCCASIONS JUST NOT AS SEVERE. I CALLED BMWNA AND UPDATED THEM, THEY SENT A FIELD ENGINEER OUT WHO LOOKED OVER THE CAR AND TOLD ME "JUST DRIVE IT IN SPORT MODE", I DONT FEEL AS THOUGH I SHOULD DRIVE IN SPORT MODE TO MERGE INTO TRAFFIC. I CALLED BMWNA AND TOLD THEM OF THE RESULTS AND ASKED THEM TO TAKE THE CAR BACK, THEY REFUSED. THIS CAR IS UNSAFE AND UNPREDICTABLE.

Jan 25, 2016 2,000 mi

THE VEHICLE COMPLETELY SHUT OFF WHILE DRIVING. THIS HAPPENED SEVERAL TIMES ON CITY STREET AND WHILE DRIVING ON A HIGHWAY

Jan 25, 2016 2,000 mi

THE VEHICLE COMPLETELY SHUT OFF WHILE DRIVING. THIS HAPPENED SEVERAL TIMES ON CITY STREET AND WHILE DRIVING ON A HIGHWAY

Jun 17, 2015 170 mi

FOR THE FOURTH TIME SINCE TAKING DELIVERY OF THE NEW CAR, DRIVING ON CITY STREET IN MODERATELY HEAVY TRAFFIC, BRINGING THE CAR TO A STOP BY DEPRESSING THE BRAKE PEDAL CAUSED THE CAR TO ACCELERATE AND THE ENGINE TO REV ABOVE THE 3,000 RPM LEVEL. (AT THE LAST EVENT I WATCHED THE TACHOMETER GAUGE AS I WAS BRAKING.) EACH TIME I HAD TO PANIC-DEPRESS ON THE BRAKE PEDAL TO AVOID A COLLISION WITH THE CAR IN FRONT. EACH TIME I COULD FEEL THE PULSATION OF THE ABS BRAKE ON THE PEDAL. THE FOLLOWING MORNING I TOOK THE CAR INTO THE DEALER AND REPORTED THE CHRONIC MALFUNCTION. I WAITED FOR A RESPONSE UNTIL THIS MORNING WHEN I RECEIVED AN EMAIL ANNOUNCING THAT MY CAR WAS READY FOR PICK-UP, WITHOUT ANY MENTION OF DISPOSITION OR REPAIR. WHEN I CALLED AND SPOKE TO THE SERVICE REPRESENTATIVE, I WAS TOLD THAT THEY COULD FIND NO PROBLEMS. *TR

Jun 17, 2015 170 mi

FOR THE FOURTH TIME SINCE TAKING DELIVERY OF THE NEW CAR, DRIVING ON CITY STREET IN MODERATELY HEAVY TRAFFIC, BRINGING THE CAR TO A STOP BY DEPRESSING THE BRAKE PEDAL CAUSED THE CAR TO ACCELERATE AND THE ENGINE TO REV ABOVE THE 3,000 RPM LEVEL. (AT THE LAST EVENT I WATCHED THE TACHOMETER GAUGE AS I WAS BRAKING.) EACH TIME I HAD TO PANIC-DEPRESS ON THE BRAKE PEDAL TO AVOID A COLLISION WITH THE CAR IN FRONT. EACH TIME I COULD FEEL THE PULSATION OF THE ABS BRAKE ON THE PEDAL. THE FOLLOWING MORNING I TOOK THE CAR INTO THE DEALER AND REPORTED THE CHRONIC MALFUNCTION. I WAITED FOR A RESPONSE UNTIL THIS MORNING WHEN I RECEIVED AN EMAIL ANNOUNCING THAT MY CAR WAS READY FOR PICK-UP, WITHOUT ANY MENTION OF DISPOSITION OR REPAIR. WHEN I CALLED AND SPOKE TO THE SERVICE REPRESENTATIVE, I WAS TOLD THAT THEY COULD FIND NO PROBLEMS. *TR