2013 BMW X1 Electrical System Problems

Coolant Pump Electrical Connector Recall #24V-608 Program Control Units (DME) Recall #20E-A01 I am following up because my dealer was unable to complete the DME recall, and the coolant pump recall still shows as incomplete in NHTSA. My vehicle was moved off-site without my consent. I received no updates or documentation, and the dealer was dismissive. My car’s condition has declined due to unresolved recalls. I have already spent over $2,000 replacing the coolant pump and now face a $5,000 repair quote and potential off-site garage fees. Description of the issue: Dealer failed to complete DME recall Coolant pump recall shows as incomplete Vehicle moved off-site without your consent Customer Relations unhelpful and rude Financial impacts ($2k coolant pump repair in December, $5k quote, off-site fees) Requests: 1. Confirm in writing which recalls are open and applicable to my VIN. 2. Properly complete the DME recall (#20E-A01) at no cost, including any module replacement. 3. Ensure NHTSA reporting for #24V-608 is accurate. 4. BMW must restore my vehicle to proper operational standards. 5. Reimburse reasonable costs caused by the dealer’s mishandling, including garage fees and prior repair costs. 6. Provide a case number and timeline for all actions.

The contact owns a 2013 BMW X1. The contact stated that while shifting into park(P) and turning off the vehicle, there was white smoke coming from under the hood and entering the cabin through the air vents. No warning light was illuminated. The vehicle was driven to the residence; however, the failure progressed. The vehicle was towed to a local dealer and remained for additional tests. BMW of Minnetonka (15802 Wayzata Blvd, Wayzata, MN 55391) and Walser Subaru St. Paul (740 Concord St S, South St Paul, MN 55075) were contacted; however, the parts were not available for the repair. The contact believed that the failure was possibly related to NHTSA Campaign: 24V608000 (Engine and Engine Cooling, Electrical System); however, the contact was not notified of the recall. The contact stated that upon further investigation, Metrowerks BMW (1300 American Blvd W, Bloomington, MN 55420); was contacted for parts availability. The manufacturer was not made aware of the failure. The failure mileage was approximately 82,000.

Mileage: 82,000

The contact owns a 2013 BMW X1. The contact stated that after turning off the vehicle, upon return to the vehicle, there was an abnormal burning odor outside the vehicle. No warning lights illuminated. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted; however, the vehicle was not diagnosed or repaired due to the cost of the diagnostic test. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 80,200. Parts distribution disconnect.

Mileage: 80,200

The sensor on the electric water pump failed and caused the water pump thermostat and alternator to stop working and the truck to catch on fire. I uploaded proof below that I reported there was a problem since approximately 2021 to a certified bmw dealership and everything else was fixed but that. And I paid for the extra video inspection every time the same year model everything has been recalled and my family was put in danger and nothing done???? I have several other invoices as well BMW told me to contact you all Just seems like no one cares about my family’s lives I have like 10 more invoices and the final repair invoices

The contact owns a 2013 BMW X1. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2013 BMW X1. The contact received notification of NHTSA Campaign Number: 24V608000 Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2013 BMW X1. The contact received notification of the NHTSA Campaign to Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The dealer was contacted and confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2013 BMW X1. The contact received notification of the NHTSA Campaign to Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2013 BMW X1. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2013 BMW X1. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2013 BMW X1. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The contact stated while driving at various speeds, the engine overheated and the check engine warning light illuminated. The contact stated that the turbo and other unknown parts were previously replaced; however, the failure persisted. The vehicle was taken to a Meineke Car Care Center, where the contact was informed that the failure could be related to the water pump. The local dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 196,000. VIN tool confirms parts not available.

Mileage: 196,000

The contact owns a 2013 BMW X1. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2013 BMW X1. The contact stated that while driving at an undisclosed speed, the contact observed smoke coming from the engine compartment. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); the VIN was included, but parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue, confirmed that parts were not yet available, and advised the contact to discontinue driving the vehicle. The failure mileage was 164,000. VIN tool confirms parts not available.

Mileage: 164,000

The contact owns a 2013 BMW X1. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical system); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

POWER CABLE FROM BATTERY TO FUSE BOX IS LOOSE ON FUSE BOX, I LOST THE POWER 3 TIMES. THEY RECALL THE VEHICLES E84 BMW BECAUSE OF THE SAME ISSUE BUT THE DIDNT INCLUED X1 2013, IT IS SERIOS PROBLEM, I FIXED THAT PROBLEM AND SPEND OVER 500$ TO FIX, IT HAS TO BE FREE https://static.nhtsa.gov/odi/rcl/2019/RCMN-19V472-7907.pdf SAFETY RECALL NOTICE To: All Center Operators, Sales Managers, Service Manager, Parts Manager and Warranty Processor RE: Recall 19V-xxx: Repair Positive Battery Cable (B61 11 19) BMW of North America, LLC is conducting a Voluntary Safety Recall (effective June 19, 2019) on certain Model Year 2008-2012 BMW vehicles that were produced from March 2, 2007 through September 16, 2011. Owners will be notified by First Class mail about the Recall and will be instructed to bring their vehicles in for a free repair when parts are available. Please be reminded that it is a violation of federal law (The Safety Act) for you to sell, lease or deliver any new motor vehicle covered by this notification until the recall repair has been performed. This means that centers may not legally deliver new motor vehicles to consumers until they are fixed or use/sell replacement equipment/parts subject to this recall. Note also that substantial civil penalties apply to violations of the Safety Act. Also, you should not sell, lease or deliver any Certified Pre-Owned or used vehicles subject to a safety recall until the repair is completed. Please follow any special instructions that we provide to you for the return or disposition of recall parts. We appreciate all your assistance with this Recall.

I SUBMITTED A COMPLAINT IN OCT (#JJN21-55607) AND IN DEC (#11291377) AND NOW AGAIN! ON MARCH 18, 2020, THE BRAND NEW BMW OEM CAR BATTERY WAS DEAD AGAIN!!! SPECIFICALLY, THE CAR DOES NOT REMOTE UNLOCK, THE LIGHTS ARE ALL OFF, AND THE CAR DOES NOT TURN-OVER. I CAN JUMP THE CAR AND IT WORKS, BUT TEMPORARILY. PLEASE HELP.